I liked everything about the flight except how the layover was handled. The original aircraft for the leg of the flight from Doha to L.A. had to be changed, and it seemed like confusion descended, and 2 hours later, we were finally boarded on the new aircraft.
The added time to my layover was hard because it was unexpected, and was handled poorly, in my opinion.
clean. Seat covers nice and clean. furniture color scheme pleasant.
1. Seat distance by far too less.
2. seat width on the borderline of being acceptable.
3.. No entertainment, not even a flight info screen available.
4. Only instant coffee available. If it is instant, cappuccino or other café specialities should be available. Emirates and Etihad make the example.
5. Food okay - but not for french airline. No innovation, no thought in it. Standard "how do I get the cattle fed the cheapest possible" food.
6. Electrical / USB / Network plugs or WIFI unknown.
You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!!
Please return my money
Seats were roomy and leaned back quite comfortably. The gluten free meals I had were fantastic, which I've never said before of an airplane , even regular meals.
Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat.
we were stranded in aberdeen due to flooding and were to miss our connection to vietnam. we were expecting the worst when we called BA but the service representative could not have been more helpful or efficient. she had us booked in the next couple of days all the way to our door. she was positive and we could tell she really cared about our plight.
The flight was 15 hours from the US to Dubai, there is not much one can do to make a flight like that EXCELLENT, but the staff was more than accommodating, food was great, open bar and clean amenities. If the flight was not so long i would like this airline again!
Every flight was on time and I sort of like the on line check in. The ground staff at LHR were exceptionally helpful and attentive to the needs of the passengers. I give them thumps up.
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