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CHI — BRU
Nov 24 — Dec 11
Round-trip
1 adult
Economy
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Thu 11/24
Thu 12/1
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Good to know
Low season | March |
|---|---|
High season | July |
Cheapest flight | $234 |
Average price round-trip | $788 |
Good deal round-trip | $715 |
Good deal one-way | $376 |
Best time to beat the crowds with an average 23% drop in price.
Most popular time to fly with an average 36% increase in price.
Flight from Chicago to Brussels
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When to book flights from Chicago to Brussels
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Top tips for finding a cheap flight out of Chicago
- Looking for a cheap flight? 25% of our users found flights on this route for $376 or less one-way and $715 or less round-trip.
- The cheapest flight from Chicago to Brussels was found 89 days before departure, on average.
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be June, July and August. The cheapest month to fly is March.
FAQs for booking flights from Chicago to Brussels
Top 5 airlines serving from Chicago to Brussels
Scores according to KAYAK customer reviews7.9
DeltaOverall score based on 31811 reviews
8.1Boarding
7.8Comfort
8.5Crew
7.8Entertainment
7.5Food
Comfortable seating and very smooth service.
Crew was good. Great flight. Just cookies an water was served, wanted more! Im leaning toward more direct flights, spent whole day at airports an layovers. My time is more valuable. My idea of flying is changing.
More professional
Cons: "The flight attendants were fantastic!"
Pros: "Delta Comfort Plus is always great !"
Cons: "Way too cramped"
Pros: "Great crew great pilot great entertainment"
Cons: "The way we board feels very classist."
Pros: "Crew were helpful and cheerful."
Cons: "Flight on time! Missed connections. In hotel overnight. Missed the event I was travelling to attend!"
Cons: "Take off on time"
Pros: "The crew was great."
Cons: "More food."
Pros: "The crew was amazing, the seats were super comfortable, entertainment was great, lots of movies to choose from. Also they handed out a lot of great snacks"
Cons: "thin seat cushions"
Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."
Pros: "Service was great"
Cons: "We experienced a one hour ground delay at Sea-Tac which was unrelated to our airline. The pilot kept the passengers informed with timely updates, and we finally departed about when the pilot predicted we'd get away."
Pros: "Amazing crewkeep"
Cons: "Keep going"
Pros: "It was delayed"
Pros: "Awesome Customer Service"
Cons: "Nothing"
Pros: "Crew stepped up when we were delayed. In Flight entertainment was nice to help pass the time."
Cons: "More honesty from the pilots/airline. Got on the plane, taxied to take off, then informed that we had to go back to the gate. At the gate, they wouldn't let anyone off and then we were told that there was a minor maintenance issue that would take 15 minutes to fix. It took 4 hours. Poor job by Delta"
Pros: "Comfortable and clean plane, crew professional and nice."
Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"
Cons: "At least one hour late"
Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."
Cons: "Old plane"
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Pros: "Very orderly."
Pros: "Some of the cabin attendants were friendly and helpful. Others not so much."
Cons: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"
Pros: "The chargers worked in neither airplane."
Cons: "The chargers worked in neither airplane."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Pros: "Entertainment was good and staff was pleasant"
Cons: "Delta assigns seats at boarding, miss when you could pick which seats you sit in. I bought my sisters ticket, hoping we would then be able to sit together but we both ended up in the middle in different rows."
Pros: "Comfortable seats. Good entertainment"
Cons: "Going to Denver was delayed and now return trip delayed We were give 3 separate reasons. Poor communication. Just telling me a flight will be delayed is not communication. Lack of a free snack was disappointing. May have to rethink flying Delta next time."
Pros: "Attentiveness, service, and smiles!"
Cons: "Nothing"
Pros: "Seating and boarding were fine. That process was relatively quick/straightforward"
Cons: "I have never had an on time Delta flight, and hopefully, it will happen one day"
Pros: "Personnel was friendly and accommodating"
Cons: "Delayed half hour and no leg room"
Cons: "Goog"
Pros: "On time, quick flight, nice people."
Cons: "It was freezing cold."
Cons: "Small plane"
Pros: "Easy ride back home."
Cons: "Limited options for closed captions video. Any announcement was not mentioned in writing."
Cons: "Female flight attendants were rude and acted like the passengers were a bother. Tried to move to an emergency row after the doors closed, which was empty and the flight attendant refused stating we had to pay extra. NOT HAPPY"
Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."
Pros: "Crew was nice and friendly."
Cons: "Plane was not cleaned well from the previous flight and looked dirty from being overlooked for so long. There was garbage in my seat back pocket and the overhead areas all looked dirty as if they were never cleaned at all."
Pros: "the embraer 175 is VERY comfortable, despite being a smaller jet."
Cons: "Just an FYI - the small overhead bin space on the Embraer 175 made it so that many passengers bags needed to be checked at the gate to baggage."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "This was a code share flight on a delta ticket but a virgin airline, the entertainment was great with the seat back selection, the seat comfy and the staff friendly."
Cons: "Firstly check in was a nightmare, travelling on a Virgin Australia Flight from LAX - BNE and a connecting flight BNE - PPP (Proserpine) all with Virgin Australia, and they claim they don't have the ability to tag your luggage the whole way through??? (I understand I have to collect it on arrival into another country and then take to a bag drop) but with the same airline they claim they can't do this? I travel a lot and with many other flights internationally and I can tag my bags with different airlines all the way through, but NOT WITH VIRGIN WITH THE SAME AIRLINE ALL THE WAY THROUGH? They can't do it? Then 2 hour delay on the tarmac after taxiing out from the gate at LAX, which got us in late to Brisbane. The food on this leg LAX-BNE for the vegetarian option was terrible, which was strange as on the fist flight over from BNE-LAX it was the best vegetarian food on any flight I've ever had. Strangely 6 months out from our flight I tried calling Delta to upgrade our tickets and was told they had no way of doing it as the Delta computer system isn't linked Virgin system. Then calling Virgin to upgrade I was told I can't as it is a Delta ticker. We tried again a week out from the flight and got the same response and told to try at check-in. We tried then at check in and told they have no idea how to do this as only so many seats are allocated to Delta tickets and they can't access the Delta system?? So very frustrating and we could never upgrade?"
Cons: "Flying from Sydney Australia and this being the final segment, Delta lost my luggage with no explanation as to why. It made it around the world only to get lost on the shortest segment. A real pain after 21 hours of flying to be delayed late at night by airline. No offer for compensation."
Pros: "Courtesy and attention to detail of crew"
Cons: "no legroom in a first class and expensive seat"
Just average
Dreamliner was comfortable and entertainment system good
Pros: "Salimos a tiempo . El business es muy confortable"
Cons: "La comida horrible . No se limpian los baños"
Pros: "Yes"
Cons: "Nothing. Flight was amazing"
Pros: "The crew was professional & friendly"
Cons: "Food was terrible honestly, entertainment system didn't work on 1st flight."
Pros: "Crew good and seat OK but not exceptional for business class"
Cons: "Food was average - main course could have been better. Range of movies ok but not great"
Pros: "Fast boarding"
Cons: "Slow in refuelling, got us delayed for 40-"
Pros: "Flight and the crew!"
Cons: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Cons: "Crew members in Amsterdam were very rude and disrespectful"
Cons: "The KLM crew are always great serving and treating you. Well above many other airlines."
Cons: "Flight got delayed 30 minutes"
Cons: "Staff rude and short"
Pros: "The entertainment was amazing"
Cons: "The seats were a bit hard"
Pros: "Amazing crew"
Pros: "Crew were great, food, entertainment, seat and everything else was great as well."
Cons: "Lost all our bags so couldn’t ski"
Cons: "Turn the lights on early making it hard to sleep"
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "Nice people and good service"
Cons: "Not much"
Pros: "NOTHING"
Cons: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Pros: "Friendly staff"
Cons: "Leg room"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Pros: "Good flight, arriving well on time."
Cons: "Flight departed 35 minutes late"
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Pros: "Really friendly staff. Great service"
Cons: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Pros: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Cons: "Crowded seating, wake-up for breakfast service two hours before arrival"
Cons: "Bag was lost"
Pros: "Airlines issue"
Cons: "Profiling certain customers"
Cons: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Pros: "Crew was very helpful.food"
Cons: "Food was not upto the mark."
Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Crew service"
Cons: "Flight delayed."
Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Cons: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."
Pros: "Spacious cabins, friendly service"
Pros: "Seat space was good for a short flight, inclusive of free snack and drink."
Cons: "Too much overoverhead luggage."
Pros: "Special treat for King's Day Friendly crew"
Cons: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Cons: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."
Pros: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Cons: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."
Pros: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"
Pros: "They flew full speed to catch up with the delays."
Cons: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."
Cons: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."
Cons: "Seat was terribl, space tiny, no legroom no air movement, hot the entire trip,"
Cons: "The back of the plane was significantly warmer than the rest of the plane. Very little leg room."
Pros: "Seating room, food, and service"
Cons: "Nothing"
Pros: "Boarding was easy, flight was smooth and on time."
Cons: "Seats were snug, granted we had the less expensive tickets."
Cons: "More room. Not losing our luggage at the end."
Pros: "On time travel. Check In Staff were kind and engaging."
Cons: "On flight staff were minimally attentive. Food was mediocre."
Pros: "The quality of the seat, cleanliness of the aircraft (with the exception of the restrooms). Ground and lounge crew excellent and knowledgeable. Boarding was swift but confusing."
Cons: "In cabin crew was substandard. Very slow in the food service, often times rude and lound when addressing passengers, and failed to clean the restrooms in flight, which left them in dire state and smelled. An unusually unpleasant set of attendants, and sadly not one of them made up for the lack of professionalism the others showed. No priority boarding, they proceeded with boarding the first half of passengers all at once so rather confusing."
Pros: "service was great flight was on time luggage came on time"
Pros: "Crew was friendly and helpful."
Cons: "Plane was a bit old, inflight entertainment limited, temperature on aircraft fluctuated a bit. We were also an hour delayed in take off with no communication."
Pros: "All went well !! On time friendly staff ."
Pros: "Friendly staff"
Cons: "n.a."
Pros: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Cons: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."
Pros: "The food and service were great!"
Cons: "flight was canceled and I have not heard back from SAS"
Pros: "Everything. Nothing ever goes wrong when I fly SAS which is why I seldom don't. And if something does go wrong their manners and spirits are high and they make sure everyone is still happy and comfortable. Best service in the airline industry."
Cons: "I like everything."
Pros: "food was delicious and I liked that they give everyone a full bottle of water at the start of the flight; plane was new and updated"
Cons: "Boarding was awkward and just a giant mass of people funneling in; tv show options only had 1-3 episodes and not entire seasons"
Pros: "The flight attendants were very nice and on the cross continent part of our flight we had dinner and breakfast served. Lots of leg room."
Pros: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."
Pros: "Plane was quite empty"
Cons: "Plane wasn't in the best shape"
Pros: "I loved that there were a lot of different movies, TV shows, games, music, and more to choose from- all for free! Then there was a dinner- not bad at all-, a snack later on, and breakfast too, all included. Headphones if you needed them ( lifesaver there as I had temporary misplaced mine), a blanket, and a pillow. The crew was really polite, and there was never more than one person in line for the bathroom."
Cons: "Nothing"
Pros: "They gave us blankets and pillows. Each seat had its own entertainment system but it only worked with the earbuds given out by the crew and the controls were cumbersome to use."
Cons: "The plane was hot and stuffy the entire trip. There are no longer individual controls for air. It was so uncomfortable and we were hot a sweaty the whole flight. The crew said that there was nothing they could do about it."
Pros: "We were eventually rebooked in the class we paid for."
Cons: "Our flight was cancelled with no notice. We were rebooked in economy class when we paid over $5,000 for business class tickets, and told we would "probably" receive a refund for the difference. after much prodding, asking and begging, we were finally rebooked in a flight on Lufthansa the same night. That airline was upset, though, because SAS did not call them or notify them that we had been switched to their airline."
Pros: "The movies."
Cons: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"
Pros: "Friendly and helpful staff."
Cons: "Narrow seats."
Pros: "Boarding was quick, the staff was friendly, the plane was clean."
Cons: "I was really cramped in my seat and was unimpressed with the food."
Pros: "Comfortable flight, friendly crew. Would fly again!"
Cons: "Food could have been better"
Cons: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."
Pros: "The free, in-flight movies, the in-fight dinner, and the friendly, multi-lingual staff were GREAT commodities."
Cons: "I was in economy/SAS Go class, so it was nearly impossible to get more than one or two hours of sleep on a long flight, (i.e. about eight hours). Maybe they should reserve the seats with extra leg room for those who actually need it, and have the seats recline even further."
Pros: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"
Pros: "Everything worked well."
Cons: "Movie selection could be lager."
Pros: "•Food was good •Wide variety on entertainment system"
Cons: "•Second bag was $120 •Boarding by group number would be more efficient"
Cons: "Not enough room to work on laptop."
Pros: "Easy flight, nice crew members, no issues had here"
Cons: "My luggage didn't show up for five days of a 7 day trip from a direct flight! SAS was completely useless by phone, email, and Facebook.... They set up a phone line that nobody monitors and had my luggage in-country for days before even sending someone to deliver it"
Pros: "Wide seats with excellent leg room in exit row- a bottle of water waiting at or seats-- we love the two seat configuration --attendants ready to serve any need with a smile."
Cons: "Bought our tickets from Kayak and as a result had a very difficult time upgrading seats."
Pros: "The flight was on time and the crew was friendly"
Cons: "My luggage did not follow me to Geneva as it was supposed to do. I hope it will come today in Annecy where I am staying."
Pros: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"
Cons: "My long haul flight was delayed by two hours and ten minutes. I only had 2 hours and twenty minutes between flights at CPH. When we landed, we were assured our flight would be held. I got off my first SAS flight with 15 minutes to make it to a gate 20 minutes away. I will point out I was going to another SAS flight. I booked it, even running when I could. My flight took off without me even though I was only three minutes late and had been assured the flight would be held. At least 12 other people were in the same boat. My rescheduled flight had me do yet another layover and I arrived in Warsaw a full 6 hours late. All because SAS was incompetent to hold their flight for a few minutes."
Pros: "Free upgrade to SAS Plus, what's not to like!"
Pros: "The Plus Seating was really good"
Cons: "Late take- off and landing. Indifferent flight attendants. Two of my children were bullied into giving up their bulkhead seats to a couple with a child. We had to pay extra for those seats and we were given no compensation."
Pros: "Flight not full could stretch out Arrived early yet gate was ready"
Cons: "Printing baggage tags and putting on suitcase and hefting to conveyor belt. Someone there to help us but we are reaching the age where hoisting bags is not smart"
Pros: "Cabin crew was nice."
Cons: "Plane was old and really dirty. no televisions. I booked a premium seat, but was assigned a middle seat in economy. Not sure where the glitch took place. Cabin crew was friendly though. ALSO, SAS/United booked my connection through O'Hare, giving me about 1.5 hours to clear customs and security...I was only able to make my flight due to some nice people who let me cut lines and a lot of running through the terminal. Generally annoyed with the experience."
Pros: "Entertainment system and choice of movies was great."
Cons: "Seats have become to small and crowded together. A new plane but it looks like the last inches were taken to compress the coach seats closer together."
Pros: "I liked that it was comfortable and that the crew did not constantly make announcements or wake you. They made boarding easy. I loved being able to utilize the lounge. My 4 hour layover was easy and relaxing."
Pros: "I enjoyed my flight, the flight attendants were extremely nice and answered any questions I had. The pilots did a fantastic job getting me to my destination safely. Boarding and getting off the plane went smoothly. I will use this site again for my next flight 5 star service"
Cons: "I was a little disappointing as to how much it costs to upgrade your seat, seeing that there were very few people in 1st class and business class I would have liked to upgrade for a more comfortable trip, but $400-600 is way too much to pay for an already expensive trip."
Pros: "On time departure and arrival."
Cons: "Entertainment system did not work."
Cons: "Rude Check-in staff were unhelpful when I missed my flight to Stockholm due to long TSA lines at ORD (despite checking in 3 hours prior). I was pulled from the TSA line by SAS staff only to learn I was going to be admitted on my flight. I was then scolded by SAS staff back at the check-in desk for holding up a "plane with 200 passengers", that I would have to pay $153 to rebook on a later flight (to Copenhagen) for circumstances beyond my control and treated poorly by two staff members unprofessionally."
Pros: "We were delayed leaving Chicago because of the weather, and so we got into Copenhagen late. The crew of this flight were kind enough to wait for me at the gate, even though it meant delaying the flight a bit. This was wonderful and greatly appreciated."
Cons: "United Airlines failed to correctly re-book us a flight AFTER cancelling our flight to Columbus. Well felt as if we had no where to turn. Very unhappy with United Airlines and will never travel with them again. We were stranded in Chicago for almost a day. What a joke of an Airline."
Boarding was slow. Zones 3,4and 5 are grouped together. If you are used to boarding by group number, it feels like a free for all.
Was not able to pay for checked luggage online. Even 24 hours before flying. More expensive at the airport.
beware of tight connections at CDG... big airport , bussing from the plane is time consuming...
Le repas est casiment vide
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Cons: "Not to have 2 distressed cats on board meowing non stop for 10 hours."
Cons: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Pros: "The crew was astounding"
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Cons: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"
Pros: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Cons: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Pros: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Cons: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."
Cons: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Pros: "More space in business class (777-300) than many other airlines."
Cons: "Entertainment very limited. No adjustable air vents in this aircraft"
Cons: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."
Pros: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Cons: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Pros: "Red wine was excellent"
Cons: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"
Cons: "Check in process running smoothly and better announcement of gate change"
Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Cons: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pros: "Didn’t like the sandwich offered"
Cons: "they lost our luggage very inconvenient"
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "No extra charge for simple refreshments."
Pros: "Timely and smooth teansit."
Cons: "Food has a way to go to be appetising."
Cons: "Na"
Pros: "Very quiet"
Cons: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Cons: "Tiny uncomfortable seats."
Pros: "Modern aircraft with power, big screens etc"
Cons: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Pros: "Nothing"
Cons: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"
Cons: "Security services at Manchester airport...too long and not friendly at all"
Pros: "Nice staff, very professional and helpful."
Pros: "Faster"
Cons: "Waited a while before take off."
Cons: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Cons: "no vegeterian sandwiches very disappointed"
Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Cons: "NA"
Pros: "Crew was nice and responsive"
Cons: "The overall experience is regular at best"
Pros: "Friendly staff"
Cons: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"
Cons: "only there were del;ay at JFK"
Cons: "Air France lost my luggage and they can't find it in the computer system."
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Pros: "Late, not enough legroom, smell from the toilet. Tiny TV screen, malfunctioning electronics, poorly maintained seats. Friendly crew! They looked tired, but they were still smiling while trying to keep passengers happy."
Pros: "Premium Economy on AF Boeing 777 on this route is not "a little less than Business", but rather "a little more than Economy". Seats, in a 2-4-2 configuration, are hard but OK, as well as the pitch. Good screens and entertainment."
Cons: "With the main meal, AF serves only "ordinary wine", This looks and tastes cheap. On the same route and class, Vietnam Airlines serves premium wines, a nice touch that would not cost fortunes to AF! Also, the "Asian" choice for the main course did not look and taste like the real thing."
Pros: "Chicako Párizs szuper , udvarias személyzet pontos érkezés."
Cons: "."
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Pros: "Movie selection was awesome! Food was good too."
Cons: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."
Pros: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Pros: "The crew was friendly, the planes clean, flights on time. The blankets were a very nice touch."
Cons: "On my first flight, I paid for use of wifi, but it kept kicking me off the connection. Repeatedly, the entire time. On the second flight, there was no option for wifi at all. It would have been nice to pay for wifi once for use all the way to my destination."
Pros: "Flight, once we got on one, was fine."
Cons: "The delay of the first leg from Chicago resulted in missing the Stockholm leg by minutes. They didn’t hold the plane, but told us if we ran, we might make it. The gate was closed when we got there. Also, apparently chicken sandwiches in Iceland contain shrimp, which I’m allergic to."
Cons: "Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge."
Pros: "Great company!"
Cons: "It was very warm on the plane for the 6+ hours of flying, making it difficult to sleep or be comfortable."
Cons: "2 list bags"
Cons: "late departure, no assistance with short connection, crew on the plane and at the airport couldn't give us any information about where to go for our connecting flight, our luggage wasn't transferred and it took them more than 48 hours to get it to us."
Pros: "Crew was very nice. Flight was comfortable."
Cons: "You could have told me ahead of time that it costs $95 to bring a suitcase on board"
Pros: "I like the short trip from Chicago to Oslo, it is the shortest trips out of all the airlines. Staff is sweet and helpful, seats comfortable, and prices are reasonable."
Cons: "I usually travel with airlines that serve dinner and a breakfast. Iceland air is the only one I have experienced not doing that. Entertainment is a little more sparse than other airlines, often I get the same movies and tv series episodes on my way back from my trip as I had going there."
Pros: "It was Delta Airlines"
Cons: "The first leg Chicago to Iceland was uncomfortable due to the seats for some reason. From Iceland to London seats were much more comfortable. Iceland employees are the most friendly and helpful airline people I have ever dealt with."
Cons: "Did not get the extra legroom we paid for, plane was awful hot and stuffy. Crew allowed 3 kids aged about 4 to 12 to literally run up and down the aisle, running into people and screaming."
Pros: "Crew was not welcoming. Food was not good. Seats were horrible."
Cons: "All the above"
Pros: "Everything was on time , perfect"
Cons: "Don’t know"
Pros: "On time departure and arrival Friendly staff Easy flight and good time of arrival"
Cons: "food for purchase"
Pros: "Plane was clean and the crew gave excellent service. I loved breathing in the cold air when I got off the plane on the tarmac. I didn’t even mind the quick bus ride up to the terminal. The Reykjavík airport is very calm, quiet, and serene. After a Chicago, it was quite pleasant!"
Cons: "This is my first time flying Icelandair. Paying for food on a transatlantic flight really surprised me! I wish I would’ve known this ahead of time as I thought I was getting dinner on my flight. Next time I’ll pack a sandwich."
Pros: "Everything was on time and no hassle with boarding passes luggage and boarding. I liked that there were 2 exits in Iceland. All staff that we encountered were awesome. Overall a good flight. Loved the entertainment options. Liked getting the water bottle when we boarded and the blanket and pillow."
Cons: "I was expecting a bigger plane and seats for overseas travel. I was surprised when the plane was same size and capacity that I fly within the continental US. I could not fit my usual carry on bag under the seat in front of me and I can always fit that under on other flights I’ve been on. I felt the seats were really tight which made it difficult to sleep. Sleeping on the plane is necessary when traveling internationally."
Pros: "Not much"
Cons: "Very poor communication did not cooperate connecting us to a different airline flight. Being put on hold for two hours to talk to customer service with no solution!"
Pros: "None"
Cons: "Flight delayed"
Cons: "That it said on my itinerary that I had economy class but then they still charged me $90 to check a bag. It didn’t say anywhere that my ticket was economy light. I would have bought my bag beforehand to save money but it was not clear at all."
Cons: "No meal service"
Cons: "There was no food offered although I had a 6 hour flight from O'Hare to Reyjkavik , and then another from Reyjkavik to Berlin. Both flights were with icelandair"
Pros: "We sat on the tarmac in Reykjavik for several hours before leaving to London. It was cramped and uncomfortable. They should not have boarded that flight if it wasn't going to takeoff."
Cons: "It was not clear that the fare did not include checking a bag. For an international flight, it's hard not to check a bag. I ended up paying a lot more for the flights than I expected."
Pros: "Nothing"
Cons: "The flights are never on time. We had to run thru the Iceland terminal both going and coming back as none of their flights are on time and we had a 20 min connection..plus my mom is 91 years old and it was extremely hard to make our connecting flight both ways. I will never take this airline again!"
Cons: "The experience was fine other than I was surprised for an international flight I had to buy food."
Pros: "Modern plane, comfortable seats had built-in headrests so bringing a travel pillow wasn't needed. I liked that they handed out bottles of water as you board. Free coffee, water, and juice, but otherwise you had to pay for snacks or anything else you might want."
Pros: "The lights were off from start to finish so we could sleep the entire way. No unnecessary announcements to annoy. Loved there was a pillow and blanket on all the seats and water as you boarded. I didn’t not eat or drink, so no comments there."
Cons: "Entertainment lacked options."
Pros: "There was more room than expected and the in-flight entertainment was great."
Cons: "We sat on the tarmac for over an hour waiting to take off while they cleared error messages in the cockpit."
Pros: "Service seamless,"
Cons: "Seats not the most comfortable in the world, could not figure out entertainment, wifi did not work"
Pros: "Flight rebooked fort they next day"
Cons: "Am waiting at hotel (only gave voucher for a single room for two people - my nephew and I). Room won't be ready until 14:00. We are exhausted from an overnight flight and have no where to go so we're stuck at the hotel. For several hours. I am tired and cranky."
Pros: "I liked the water bottle and blanket and courteous staff"
Cons: "It would have been nice to get a complimentary snack or meal since the flight is so long"
Pros: "I saw a lot of bad reviews and got nervous, but I had no trouble at all. I only wish they served food..."
Cons: "no communication from crew and cockpit. we were sitting an hour on the runway without getting info what is going on. almost missed my connection because if the delay, where btw the crew won't give you any information either about connecting flights (e.g. gate#)"
Pros: "It's a good airline with a good entertainment system."
Cons: "Are you serious? I fly to Europe, and the bag doesn't even make it out of Iceland? In fact, dozens of people didn't get their bags? They never put them on the plane? How does this happen? I am in London meeting with clients... and all I have is a sweatsuit. I don't have time to go buy new clothes, so I will look like an idiot in front of my boss and our clients. Thanks a lot Icelandair."
Pros: "We safely arrived."
Cons: "The plane was only a 757, so smaller and more cramped. No food was served despite it being a 6+ hour flight. The screen in front of my seat did not work, but would not shut off. The seat next to me the headphones jack did not work. We were also late taking off and landing, making our connection very tight"
Pros: "Not too long flight.courteous and polite staff"
Cons: "Smaller plane"
Pros: "Quick boarding to minimize a delay. Good communication about the delay. Being handled a bottle of water upon boarding."
Cons: "Late departure, crew was scarce, paying for food and drink on an international flight."
Pros: "Friendly staff. Low wait time at passport control compared to other connection points in Europe."
Cons: "We were delayed for two hours due to a weather delay from the day before. When we boarded our plane it was cold, and then we had to sit and wait for 45 minutes while we waited for connecting passengers. I would've preferred to be held up inside the terminal a little longer than sit on a cold plane with little communication. No water fountains at KEF"
Pros: "Enjoyed travel videos about Iceland that you could watch before arriving."
Pros: "The crew and check in were easy and fast in CHI. The flight was just fine - be ready for Icelandic first then English - fun experience for sure! The detailed information they gave about what to do about our next flight in Reykjavik was helpful and proactive. One stewardess on the flight even gave my wife a whole extra large bottle of water and said, "Anything for the new mother!" Good customer service and sensitivity."
Cons: "Delayed flight leading to 4 hours lost and a transfer through Copenhagen No food unless you pay Staff not very nice"
Pros: "Easy boarding. Delayed but arrived on time."
Cons: "No meal"
Cons: "Late"
Pros: "The airline hospitality was very good. If our flight was on time the 40 minute connection would have been fine. Iceland airport is very small and easy to get throu."
Cons: "Our first plane didn't show up or have fuel, so we departed an hour and a half later. We missed the connecting flight in Iceland, but they already had us booked on another flight that day."
Pros: "This was probably the worst flight I have ever been on (and I have flown internationally a lot - and travel weekly for work purposes Icelandair - hands you a bottle of water and you never see the flight attendant again - this for a 6 hour flight!!!!!! the plane was extremely hot there was no communication to tell people what was going on, that we were late, agents to help - etc etc - nothing needless to say - I will never fly Icelandair again others were worse then us - some had no flight to be redirected too - and side note - the customer service counter at Birmingham - had NO ONE there for over an hour - they had to finally call someone to come down and help the many people there"
Cons: "Icelandair was delayed out of Chicago - but the agent stated our flight would be fine - we would only be arriving 15 min late - and even so - they would "hold" the flight" . We arrived and ran to the gate- people were still boarding - gate was open and the agent said to us and others - oh you are the Chicago people - you have to go to customer service. We find out we have been "bumped" off the flight and placed on a new flight 2 hours later with a non direct flight - we have to go through Birmingham now. We are delayed again out of Iceland and get into Birmingham 1 hour late. We were never told that we had to reclaim our luggage. When we preceded to reclaim our luggage - there was NO luggage. and spent over an hours looking for it Icelandair never put our bags on the plane - and stated they would go on flights sometime the next day - we still have no word"
Pros: "Crew was relaxed and kind."
Cons: "Delayed boarding. We left an hour late which resulted in a sprint through Reykjavik and missing luggage when i arrived at my final destination."
Pros: "I liked the seats, blankets, and pillows."
Cons: "The service was not good. No food was offered, everything was for purchase. Plus, only one beverage round on a 9 hour flight! We had to ask for water and it was given, but almost like well, OK, but don't bother me. Plus, our flight was delayed in Chicago, so we got to Iceland late. We made it to our connecting flight to Hamburg, but our luggage did not."
Pros: "Good entertainment (tablet, movies ), but it was the only good point"
Cons: "My second flight has been cancelled and replaced by an other flight 8 hours later. I as really annoyed but still I wanted to go out-of the city and visit a little bit. But in the end this flight has been so late that I haven't been able to do it... + no food in the plane (even though I was supposed to arrive in Paris at 1pm and I finally got there at 10.30 pm...)"
Cons: "initial flight was delayed: one IcelandAir crew person at check in in Chicago was rude and told us not to worry about missing our connecting flight in Iceland. He said "Other people are in the same boat as you. You will not miss the flight." Of course, we missed the flight. 7 hour delay. Out of 4 times we flew IcelandAir, EVERY SINGLE FLIGHT was at least one hour late. It seemed IcelandAir makes no effort in getting everyone boarded on time."
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