Daily cleaning, installation of cabin HEPA filters on flights from Chicago to Brussels
|November||Best time to beat the crowds with an average 20% drop in price.|
|July||Most popular time to fly with an average 31% increase in price.|
Average price round-trip
|$690||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chicago to Brussels.
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Scores according to KAYAK customer reviews
Cons: "Mi sa furat din bagajj !!!!!!!!"
Pros: "Food and movie selections."
Cons: "More options on TV seroes"
Pros: "Constant service, food, entertainment."
Cons: "Seat area is too small. No room for legs/feet. Garbage was not picked up."
Pros: "The service was impeccable!"
Pros: "Crew service was amazing. 2 meals on the long trip, 1 meal on the short flight. Very satisfied"
Pros: "Food was great. Crew was awesome. Quick boarding."
Cons: "It was very hot on the plane for the majority of the flight."
Pros: "The food and service were great."
Cons: "Seats were a bit tight"
Pros: "crew was very very nice!"
Cons: "not enough leg room"
Pros: "The steward went out of his way to accommodate my special dietary request"
Pros: "Love this airline. Great service. Great people. Food and service good"
Pros: "food was excellent"
Cons: "Istanbul Airport could not tell me the gate of my connecting flight in a timely manner."
Cons: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Pros: "There was a lot to choose entertainment wise."
Cons: "We had a child behind us who would not stop screaming and playing with the tray table. One of the crew members gave me a hard time for having my purse out for 1 minute while I was taking my prenatal vitamin even though we were sitting on the runway for over an hour at this point and the man in front of me had his chair fully reclined so I wasn't able to get to it under my seat.. Even though as she said, we were about to take off, but she didn't say anything to the man in front of me. This was my second time flying with them and the first experience was much better."
Pros: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Cons: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Pros: "Crew were excellent making everyone comfortable in a long flight."
Cons: "Nothing arrived on time even though it departed late"
Pros: "That was good every thing, thank you."
Cons: "Nathing wrong."
Pros: "The flight was good. The boarding was appalling."
Cons: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Pros: "Food was good, airplane was newer than expected (nearly brand new, from the look) and the movie selection was excellent - and it was all free."
Cons: "More legroom would be nice. Boarding was a bit delayed for no visible reason."
Pros: "Every thing was perfect and the service too"
Cons: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"
Pros: "Boarding was on time and departure as well."
Cons: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
Pros: "* Two suitcases * Vegetarian-Indian food was amazing! * You get a little pack with socks, slippers, tooth brush, eye cover. It is great!"
Cons: "Not enough leg room. When pushing the chair back, the cushion moves forward. Not the best for 6 feet and up people"
Pros: "Everything was perfect"
Pros: "Thats awesome"
Cons: "All personel it was good."
Pros: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."
Pros: "First of all, the food is fantastic is you are not a meat and potatos (or big mac) kind of person. My original flight left late due to a hold up in security in Chicago. Turkish Air was very responsive and easy to work with when I missed my connector in Istanbul. Friendly crew. Clean jet. Will definitely use them agian."
Cons: "The seat was hard for a long trip"
Pros: "I have traveled a lot during my life. The flight crew on this flight was the best I have ever seen."
Pros: "The food, the crew, the beverages, the entertainment and the level of cleanliness were all excellent. On time departure on both segments."
Cons: "The Boeing 777 had the new, smaller seats. No control of overhead airflow among other things. Wish they still had the old Airbus A330's and 340''s."
Pros: "Everything! Voted best airlines in Europe for a reason!"
Cons: "Nothing! Everything was great"
Pros: "Nothing whatsoever."
Cons: "Worst customer expireince ever. I was making a short trip to visit my very sick mother. Turkish Airline changed my connection time without notifying me such that I had 5 min left for my cooection in stambul. They gave me no other option and blamed this on Kayak and kayak blamed it on the Airline leaving me with no options. I had to stay in Birlin at my own expense. Complaint filed with Turkish airline resulted in nothing. I made several calls for update and only repose I got was we will send an email to the complaint dept. and you will here in 24 hours. This has been going on for over 5 days with no contect, update or resolution. Once back in the US, I plane to file a formal complaint with FAA and more. DO NOT take this airline. They are worst airline I have ever used and will never use it again."
Pros: "I liked everything, from check in to the end of my trip!"
Cons: "Nothing to dislike!"
Pros: "excellent services provided by the crew members, nice food, great entertainment (up to date),"
Pros: "I was very pleased with the overall service and comfort on my flight. Boarding went smoothly, and crew were friendly and helpful. Cabin service included Turkish delight, hot towel, an amenities bag, hot dinner, hot breakfast, and snacks available thought the flight in the galley. Entertainment was on demand and included a wide selection. Seats were comfortable with reasonable distance between rows for coach (better than on many U.S. carriers). They have ample restrooms and they are split throughout the coach cabin, which made lines for the restroom almost nonexistent. Restroom amenities include hand lotion and refreshing spray - very nice."
Cons: "Coach seats provide minimal leg room, and even less when seats are reclined."
Pros: "The service was very respectful and friendly."
Cons: "My volume didn't work at the seat I was sitting at"
Pros: "The food and staff were terrific"
Cons: "It was more cramped than other long haul flights, and the temperature changed from hot to cold throughout the flight with no working air"
Pros: "Friendly crew and clean aircraft."
Cons: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."
Cons: "My seat did not recline and was broken. I was not happy about this as it was a 10 hour flight, and could not get comfortable"
Pros: "New, clean, and outstanding seat layout gives lots of room. Flew a 777. Crew was very friendly and efficient. This is more roomy than any U.S. or British 747 I used to fly. The person in front of me fully reclined their seat and it had no impact on my comfort. I am 6 feet tall and this was great."
Pros: "Good service and good food"
Cons: "Small seating for such a long flight, but overall not bad"
Pros: "Great service"
Pros: "Everything went very well. The food was fantastic. Just too warm on the plane."
Pros: "Wonderful flight with spacious seats."
Pros: "When it's on time, this is a convenient flight to Addis."
Cons: "All information was incorrect. Passengers were told to go to gate very early and then were uninformed about late departure. We stood in a line for more than an hour because of this incorrect information. Additionally, the passengers were forced to stand in cold, windy rain because bus shuttle service and boarding was inefficient. Business class ticket holders were afforded no advantage while checking in either."
Pros: "Not a lot of options as far as the entertainment was concerned. The food was really good and the staff really courteous. However the seats were very uncomfortable."
Cons: "No leg space Not a lot of TV shows"
Pros: "Literally everything else. I was actually unsure if i had gotten bumped up to business class or the standards they have for seating, food, and everything was just really high"
Cons: "When I arrived at my final destination, Barcelona. Turkish did not have my luggage. I was convinced that they had lost it or somebody stole it. A day later they texted me and told me that they had my luggage and delivered it. I would have loved to gotten it without delay but I did get my luggage back so that's super nice!"
Pros: "Comfortable seats, nice crew...i forgot to reserve my vegetariano meal, but the crew provided for me.."
Pros: "Very good service, food, equipment and timeliness"
Pros: "Short lines"
Cons: "Seating arrangements"
Cons: "The carrots were hard and the bread was cold."
Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Cons: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."
Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "thin seat cushions"
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Cons: "It was late"
Pros: "Service was great"
Pros: "Crew was nice and welcoming"
Cons: "Well, if our plane had been leaving on time it would've been superb."
Cons: "My flight from Chicago was two hours late and that's why I missed the flight from Atlanta to Buenos Aires. No one helped and did not know that the flight was delayed and I had to find a place to sleep. I'm not satisfied with the experience and I have not yet arrived in Argentina because of the whole"
Cons: "Chinese Eastern did not try to help and solve my problem."
Pros: "There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable ."
Pros: "Short flight"
Cons: "Flight attendant was not willing to go above and beyond as he stated he would. My husband asked for a coke and the flight attendant told him he could only get water."
Pros: "Crew was ok"
Cons: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."
Pros: "On time departure/arrival despite weather in Atlanta. Always a fan of free messaging and choice of snacks."
Cons: "Delta needs to invest in their gate area at ORD. Understand it’s not a hub but it’s a key business/leisure destination. The MD-80s are ok for a short hop but over 1 hour unless you’re in Comfort+, it’s tight."
Pros: "The Dutch flight attendant who took care of our economy side of the flight was personable, helpful, and cheerful. She made the flight definitely more pleasant because as you know, traveling overseas in economy is no picnic!"
Pros: "Snacks, cleanliness and crew"
Cons: "From the begging they changed the flights for something totally different. It was a 14 hour trip. Awful"
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "It was a normal flight as well expected."
Pros: "I was with my friend"
Cons: "Delayed 12+ hours"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Pros: "I was given a complimentary upgrade."
Pros: "The crew and pilot were absolutely amazing."
Cons: "This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Pros: "Very friendly and professional gate agent and flight attendant"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Cons: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
Cons: "they charge 300$ extra for a 14 year old child and dont give any service for the payment, they say it is to bring the child on and off the plane even though he can travel alone and has done it many times with other air lines. drive the parents uo the wall, make them wait endless time, and then they comlaine that thay have no time tofor the child and leave him standing with out even letting him to seat with the other air lines a child of 12 can travel alone."
Pros: "The in-flight service was good."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Cons: "My luggage was lost"
Pros: "Good service,always smiling flight attendants,"
Cons: "Small tight chairs."
Pros: "Attentive crew. Smooth flight!"
Cons: "All good"
Pros: "Very friendly. Overall very pleasant experience."
Cons: "The seats were not as comfortable as other airlines."
Pros: "The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight."
Pros: "Drinks and food quality acceptable Well on time Very friendly crew"
Cons: "Seats comfort could have been better"
Pros: "No problems. As could be expected. Would do again."
Pros: "Depart on time. Entertainment excellent"
Cons: "All good"
Pros: "Everything was exceptional. The crew provided excellent service, the aircraft was modern. Boarding was painless. Food was the good, all things considered."
Pros: "Confort and Service"
Pros: "Lufthansa service"
Cons: "No entertainment"
Pros: "Good Airline, perfect service"
Pros: "Comfortable seats,good movies,fast service"
Cons: "Everything was great nothing to don't like"
Pros: "Entertainment selection was good"
Cons: "Seating comfort was *horrible*! Looks like they've made the seats more cramped, especially when the seats recline"
Pros: "The flight crew was lovely, and the best part of the entertainment was the on plane cameras which we could watch. Very cool!"
Cons: "Gluten free meal for breakfast was a turkey sandwich?? I would have preferred yogurt"
Pros: "Lufthansa is one of the best in the world at transatlantic flights. There was extra room in business so they relocated me to a spot where I could have a bit more extra space. The food was wonderful. The service was wonderful. The flight left on time and arrived early. The seat was comfy. Really nice flight."
Cons: "Um, have to think. They could find a better ice cream? They should have turned on the outlets earlier so I could recharge my phone?"
Pros: "Pre-bording with children and nice entertainment selection of movies, tv shows and music."
Cons: "rhe FA was saying that they have either pasta or chicken and they had beef, when asked what kind of pasta he said how would I know."
Pros: "Overall good experience. I don't expect much for food on planes and dinner was acceptable."
Pros: "Everything was good, on time and without problems"
Cons: "Chairs might have been more comfortable"
Pros: "Great airline. Crew were friendly and helpful."
Cons: "There was one flight attendant with a bad attitude. An African American who spoke German. She was saucy. I was scared to press the call button when My wine spilt from a bump in the flight cause I didn't want her to give me attitude. But everyone else was very nice and helpful."
Pros: "Loved business class and the lounge areas. Flight attendants were amazing."
Cons: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"
Cons: "We had to cancel our tickets due to passport issue. They could not find acceptable new tickets. Plus additional money to pag was too much"
Pros: "Great service and relaxing flight"
Pros: "Service wonderful Seating and cleanliness excellent"
Pros: "Great service. Smooth flight, take off and landing."
Cons: "Cramped seating."
Pros: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"
Cons: "Flight delayed and lost connection. 2 hours for rebooking"
Pros: "The attendant who did help was fantastic! The ride was smooth."
Cons: "My 12 year-old had a screen that was not working and finally we got an attendant to help us out. But until then, I had attendants who were telling us to try things and then they'd leave and not come back to check up and follow through, which left us constantly trying to find someone...one time our call light was on for 20 minutes before anyone attended to us. In addition, the bathrooms were very dirty. The breakfast was a really bad muffin that I couldn't eat."
Pros: "Service and food were excellent."
Cons: "Every seat had headphones, but the plug didn't fit the available jack. If we hadn't brought our own earbuds it would have been 9 hours of silence."
Pros: "crew was helpful, seats comfortable, leg space good, entertainment good. a good flight without incident. boarding and getting off plane went smoothly."
Cons: "vegetarian meal had no protein, just white rice. Vegetables were good. Breakfast meal was very light, almost all carbohydrate. Some protein would have been helpful."
Pros: "Overall, United in US gets a two rating. International flights get a four rating."
Pros: "on time departure, early arrival, decent food, great entertainment options, smooth flying, friendly crew and gate personnel"
Cons: "Seats are thin and barely comfortable (just like every other airline's)."
Pros: "Private screen for movies and music was wonderful. Blanket and pillow waiting on seat for you. Meal and drinks were very very good! Wonderful flight."
Cons: "Very strict instructions on when we had to close our window and when we had to open it."
Pros: "service was great. can't complain."
Cons: "Flight was canceled. They packed us on another one 3 hours later. Crying babies, bad food and uncomfortable, squishy seats made the flight unpleasant."
Pros: "The choice of entertainment was wide ranged."
Cons: "It was a big plane, and I was sitting at the back. When they started to serve drinks and our meal, both times it took way over half an hour for them to get to us after they started to serve."
Pros: "I loved the food for the flight and the service, it's always a pleasure to travel with Lufthansa. Awesome entertaining opportunities."
Cons: "Nothing really"
Pros: "Lots of movies."
Pros: "Timely distribution of meals/drinks, uncommonly quick boarding and ... unboarding. I travel with a musical instrument and some airlines want to check it and some even insist on checking it, even though there is always plenty of room. This was a completely full flight and no one even mentioned the possibility of checking it; they put me in an early boarding line and put it in a closet. The way they handle this for myself and the other passenger with an instrument made our day, as well as making boarding smoother forbus and everyone else. Really excellent job on that!"
Cons: "Old televisions with somewhat limited entertainment options. Im tall and every seat in coach is too small for me, but thats the case on every flight ive been on."
Pros: "Pretty smooth flight"
Cons: "Entertainment options weren't great"
Cons: "From the boarding to the landing this crew could not have been more rude. Flashlights in the eye when trying to sleep, rude comments, rude attitude. They are clearly not here to make our flight easier."
Pros: "Nice crew and comfortable plane"
Cons: "The vegetarian meal was the worst we have had on an airplane. The main course was just rice with some kind of red sauce and the rest of the meal was just poor quality vegetables and fruit. the breakfast served everyone was poor too."
Pros: "Most of the aspects of flying"
Cons: "There is a fair amount of room for improvement when it comes to Lufthansa airplane food"
Cons: "Flight had no movies/in-flight service. Departed an hour late."
Cons: "There was no entertainment service on the flught"
Pros: "Comfy seats. Plenty of washrooms. Food was good. Flight was very smooth."
Cons: "Wish the seats went back just a little more so you could stretch the legs."
Pros: "Very nice"
Cons: "Flight delayed and 6 hours of additional travel"
Cons: "I used to reserve seats without fees, but Lufthansa airlines requested a fee when I tried to reserve seats in advance."
Pros: "The crew was very kind"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Usual faultless KLM experience"
Pros: "Boarding was quick and flight was calm"
Cons: "The coffe and breakfast."
Cons: "Everything was good"
Pros: "The crew was great. The soecial meal request was hadled well despite oversight."
Cons: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Pros: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Cons: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Cons: "Not being 1 hour late"
Cons: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"
Cons: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"
Pros: "Everything was smooth and effortless."
Cons: "Can’t think of anything."
Pros: "Cabin facilities"
Cons: "They didn’t bring one of my bags"
Pros: "Crew was great and professional."
Cons: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Cons: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."
Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."
Pros: "very attentive crew"
Cons: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Pros: "The crew was very nice"
Cons: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Pros: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Cons: "Less legroom, storage space, bad food, few movie options."
Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Cons: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"
Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Pros: "Good entertainment options. Nice flight attendants"
Cons: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Pros: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Cons: "Can't think of anything."
Pros: "The attendants took great care of us. Super smooth flight."
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Pros: "Left ontime and service was excellent."
Pros: "Friendly attendants. Decent food, and frequent snacks and beverages."
Cons: "No charging ports for electronic devices."
Pros: "Fabulous trip with friendly, helpful staff"
Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."
Pros: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Cons: "The amount of extras you have to click no to while checking in online."
Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."
Cons: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "The crew service is impeccable. Ground services very friendly and professional."
Cons: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "The crew were pleasant"
Pros: "Great crew service. Among the best ever."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Cons: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."
Pros: "Free wee cake."
Cons: "Nothing in particular."
Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."
Pros: "Food and drink service"
Cons: "Boarding pass facility"
Pros: "Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage."
Cons: "My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer."
Cons: "More comfortable seat"
Pros: "Great crew, smooth flight"
Pros: "The crew was amazing."
Cons: "My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler."
Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"
Cons: "They lost our luggage and we can't reach anyone who can help us find it. The customer service people are very unhelpful"
Pros: "Entertainment selection was great."
Cons: "Layover at Dublin. The flight left 45 minute late and we missed our flight to Madrid. We had to rebook from Dublin to Madrid. And we will be arriving late to Madrid where all our activities will not be valid due to arriving late."
Pros: "The crew was very attentive and the flight left on-time and arrived on-time too. No issues with the schedule or my bags."
Cons: "The seats are really uncomfortable, they provide you a pillow and a blanket, but with the limited space you can't even use them, there is even less space than on domestic planes. For an overseas flight this is really bad. Also, you cannot sleep, very long time for dinner and announcements."
Pros: "Low price via broker"
Cons: "Because I booked through a broker and saved hundred$ I couldn't bid for an upgrade or use points to upgrade. Also transfer to international (Terminal 3 to 5) at O'Hare is awful especially because you have to go through security again."
Cons: "No food or even water boarding on time but delayed for no reason"
Pros: "The free movies and the food was good."
Cons: "The seats are too close together."
Pros: "Flight was great! Staff was friendly and attentive, plane was on time as promised! Really a positive experience."
Pros: "The boarding system made a lot of sense and was very quick. The captain was very informative and kept us up to date with delays."
Cons: "The cabin was so dry and the attendants didn't come by with water very often, Getting off the plane was horrible. We sat for over an hour while they fixed the door or bridge to the door, or something. We couldn't get off."
Pros: "Polite crew and on time as scheduled"
Cons: "No breakfast offer"
Cons: "Space was so limited it was just ridiculous"
Cons: "shitty airline shitty service from ...webjet?...who I got ticket through -- said they had my seats assigned. They didn't. totally inexplicable who i was dealing with...aer lingus operated by british airways. Aer lingus couldn't make seat assignmetns they said b/c it was BA. BA wouldn't deal with me. Someone else at aer lingus did deal with seats -- told me to straighten out at airport. Aer lingus at airport no help. Terrible"
Pros: "Boarding, customer service, and flight crew were great. I also found the economy seats to be quite comfortable. I did not get sore or ache even on a transatlantic flight, although the under-seat storage was too tight to easily fit even a small backpack. I think the limited storage was only for an aisle seat, because there was a bar ensuring items did not slide into the aisle and endanger people walking through the cabin."
Cons: "The plane was outdated. Plastic covers were missing from parts of the seat, which left exposed metal that I had to rest my leg against. My entertainment center also did not work. The touch screen did not function at all, and the map and games would not load. What did eventually work was still incredibly slow."
Cons: "Lack of leg room, I know it's the safe in economy on all airlines, but it's tough!"
Pros: "They boarded us in a very timely, organized and quick manner. The food was delicious and the flight attendants were awesome."
Cons: "Sitting in the middle seats, the flight attendants missed us for water offers and our tv's seemed stopped having any sound. I believed they overheated. After a couple hours, they cooled down and went on again. It was a very cold flight. I was so thankful for the blanket and that I brought my own also."
Pros: "The crew was very friendly and helpful"
Cons: "The food was really bad, The breakfast sandwich they handed out would not have been fit for animals. Horrible!!!! The entertainment equipment on the aircraft was not working and my wife and I were not able to see a movie or anything. Not a good way to take a long flight. My seat was not working properly and was either all the way back or all the way up."
Pros: "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."
Pros: "The flight was delayed by a little over an hour, but the pilot managed to make up some time. Airplane was clean enough and crew was friendly."
Cons: "No free coffee"
Pros: "Flight arrived on time."
Cons: "Check in line was very long--took over an hour. Entertainment screen did not function real well."
Cons: "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"
Pros: "Crew was very friendly"
Pros: "crew, professional. courteous"
Cons: "very little legroom despite seat bought for 55 dollars; bad quality headphones (bring your own if you want to watch a movie)"
Pros: "Timely, no pain"
Cons: "Food, no vegetarian options"
Pros: "Andrew and Yvonne saved the day."
Cons: "Wifi, entertainment system went down. Some crew members a little slower than others."
Pros: "The takeoff, flight, and landing were all very smooth. The staff were nice and courteous. The boarding went smoothly."
Cons: "The video screen for my seat locked up and was unusable."
Pros: "On time. Movies."
Cons: "Staff was not too friendly. Seemed to cater more to Irish Nationals over anyone else. Not very attentive to "guests". Seats were too close together. When seats in front were reclined (most of the trip) there was little room. Food was not that tasty at all."
Pros: "We were in coach, and it was crowded but not impossible. The space was clean; the crew relatively attentive; and the service as acceptable."
Cons: "The meal choices were extremely limited. For example, "breakfast" at the last hour leg of the trip from ORD to DUB consisted of a ham and cheese croissant ONLY-no options; no yogurt; no fruit; nothing. It was a "take it or leave it" proposition. Then, to add insult to injury, on the trip from Dublin to Barcelona, there was only "food for sale"! What is that about? I mean it's a four-hour flight; one might think that aside from Pringles and Kit-Kat bars some thought might have gone into the nutritional content of the "FOOD"!!! This was quite disappointing."
Cons: "We didn't like the charge to select seats together"
Pros: "cordial staff shortest flight to our destination(counting hours of flying to Malaga from Chicago)"
Cons: "Tight seating"
Pros: "Great flight, on time"
Cons: "Ran out of entre before they got to me"
Pros: "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Cons: "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."
Cons: "Our flights were changed numerous times."
Pros: "Their accents"
Cons: "Delays, missed connections, their proposed solutions to missed connections, their inability to hold connecting flights just a few minutes to allow passengers on a delayed flight to make their connection."
Cons: "Our luggage arrived in england sopping wet and reeking of beer. The contents are awful. We have tried frebeze and all manner of things and now it reeks of perfume muxed with beer. We have spent our first three days in england trying to find where ti clean sll our clothes and are afraid to pack in the smelly suitcas. Our holiday has lost three precious days trying ti remedy the results from Aer Lingus' actions. Person in front of us had seat all the way reclined into my husbands legs for the whole flight. TV too close to be able to look at any entertainment."
Pros: "The entertainment was good and the meals were tasty"
Cons: "My luggage was lost"
Cons: "I don't like that if I get sick and have to go to a hospital and have to change travel dates, Aer Lingus has no policy to reimburse me for the flights I can't make. So I buy new tickets and lose the money on the old tickets. That is terrible customer service and makes other airlines more attractive."
Pros: "The food was adequate and movies were available to watch theough out the flight."
Cons: "When our flight was canceled we were refused service repeatedly by both airport and phone support, and forced to stay in a hotel. On the rescheduled flight we were forced to relinquish priority seats. This was the worst airline experience I have ever been a part of. We sat on the tarmac for 5 hours before the flight was canceled and no other options were left. Our second flight to replace that was rescheduled at a different time without notifying us. No service, no offer to recuperate lost time and money, no compensation offered. Flat out terrible service."
Pros: "Nothing. No luggage. No clothes, no toiletries. Vacation ruined."
Cons: "It was VERY cold on board -- even with the blanket, it was too cold to be able to sleep. Three blankets might have worked, with a wool hat. Perhaps it was because we were near the window -- but very cold indeed!"
Cons: "Our luggage was lost and 24 hours later, still no luck. We have no clothes, no essentials. I called because after 24hours there were no updates at all."
Pros: "Cabin crew"
Pros: "Nothing, felt worse than a sardine in a cheap tin can. Paid extra for leg room and didn't have it. Kept getting leg cramps and when I stood up I was told to sit down"
Cons: "Everything from rude airline steward, when I thanked him for anything never got a response to the incredibly narrow seats with poor leg room. Staff was not friendly."
Pros: "Great flight, loved the movies!"
Cons: "Good wasn't good"
Airlines flying from Chicago to Brussels have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chicago to Brussels
Masks required on board, masks provided on flights from Chicago to Brussels
Social distancing seating
Middle seats unavailable to book on flights from Chicago to Brussels
Testing for antibodies, testing for symptoms for flights from Chicago to Brussels
Waiving of change fees. Search flexible flights from Chicago to Brussels