$377 Find Cheap Flights from Chicago to Pune

Needs lots of improvement starting from crew/staff attitude, cleanliness, better quality food & in flight amenities.

Flight was delayed in phases from 84ppm to 2am. And at 2am it was cancelled. Only refund option provided and no stay was provided. Poor communication throughout and shameless behaviour from the airline with no regard for seniors citizens and those travelling with children.

The boarding experience was very organized and easy to follow. The flight was pleasant and the food provided was also very good. Both Delhi and Mumbai airport have metro connections which make getting around much easier.

Horrible flight. No entertainment or WiFi for a 14-hour flight. No explanations either. I’ll never fly Air India again.

Food, choice of menu and quantity were poor. Crew services were even poorer, not attending call bittons

Several seats in business class were broken. Some would not recline, others had other problems. They need to really update the seats and AV.

I reached the check in counter 1 hour before take off and was denied boarding because the luggage could no longer be transferred to the flight. I was aback when throughout the world(including India) for a domestic flight, you need to report 1 hour before boarding. Then on top of that i was made to buy a brand new ticket. I had paid $350 for a business ticket between delhi and mumbai and then was made to buy another economy ticket for $100, No concessions/discounts were made for the airline's own inefficiency! The reservation counter was also extremely rude and unapologetic about making me pay a second time. For such a mediocre airline, there seems to be zero focus on providing good service to their customers and providing a pleasant experience.

Overall it was good. But air planes should be upgraded.

only passenger seats are too much narrow. It’s not comfortable otherwise it’s good. Seats are very important because it’s main in Travel

Miss my flight from delhi to amritsar due to lock the luggage door of airplane.and there was no more flight even for next days and they not refund the fare. I took bus grom delhi.. bad experiance.