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Pros: "Efficient"
Cons: "Free wifi"

Pros: "Everything"
Cons: "Perfect"

Cons: "Screaming babies the entire time"

Cons: "Free WiFi kn the plane was hardly working even over US mainland, before it list connection with outside internet over ocean. But it is something I do not care much about."

Cons: "It sucked in many ways. But that wasn't united's fault. The weather was threatening lightning in Denver and of course because of that the world stops turning."

Pros: "Getting a meal and drink"

Pros: "One attendant did it all. And very well. Impressive."
Cons: "More snack options."

Pros: "I liked the tv and movie options on the United app but thought the movie selection could have been better."

Cons: "Not here as long as the last place but was still teribly confusing. The airport is not very new user friendly. I had to ask ppl multiple times where gates were and issues with time changes etc. Was pretty nerve wracking for a first time traveller to the states."

Pros: "yes"
Cons: "the plane's seating"

Pros: "Everything from ticketing to deplaning was smooth and professional."
Cons: "No problems at all."

Pros: "On time"

Pros: "Having about an hour and 20 minutes left me with enough time to explore the airport from one gate to the other without feeling terribly rushed."
Cons: "The ONLY thing negative that I can say is that the Chicago airport had no charging stations at my gate."

Cons: "No bags to go to overhead bin"

Pros: "Not much"
Cons: "The food not fit for human consumption"

Pros: "Quick boarding. Ontime departure."
Cons: "Very small servings of food."

Pros: "Food was great!"
Cons: "Drinks took a while to receive after takeoff."

Pros: "Amazing staff"
Cons: "Uncomfortable seating"

Cons: "No leg room so very crammed uncomfortable seating"

Cons: "Charge for carry on Middle seat No full can of beverage"

Cons: "Basic Economy tickets are a joke. They are no savings for customers just added restrictions and an overall unenjoyable flight experience as you are being surveillanced by every United associate to ensure you pay for a carry on bag. United and Spirit airlines are now one in the same. United hasn’t suddenly introduced lower fares than before, but rather is reducing the benefits that come with the most basic fares."

Pros: "Great flight attendants!"

Pros: "The flight was smooth"
Cons: "The seats felt stiff"

Cons: "I do not like those head rests.. I wish the were detachable."

Cons: "Flight was delayed over 6 times and eventually cancelled. We missed a full day of our vacation. Hotel charged us a no-show fee since we couldn't make it on time due to the scheduling of the flights."

Pros: "Seat too small, zero entertainment, minimal food"

Pros: "The gate at the Chicago airport was well designed. There was a line for each boarding group, and you could line up early. This is particularly effective for some Asian flights, which can sometimes be chaotic with many different nationalities all lining up."

Pros: "Flawless. Staff was so nice and the seats were super comfy. We got there so quickly. Love it!"

Pros: "United payed for the room and 20 bucks for food."
Cons: "Late. Missed the connection to Gillette and had to stay overnight."

Pros: "We'll coordinated."

Cons: "See above comments."

Pros: "It left on time and arrived earlt"
Cons: "I was seated in a window seat and another woman my size about 110 pounds was seated in the aisle however there was a 400+ pound man sitting in a middle seat which made it very difficult for me especially to even sit back because it was touching me the whole time when you have somebody of that size You should make sure they are on and I'll because then the find attendance would have some difficulty getting through instead of your passengers being inconvenienced either that or force people of that size to take two seats"

Pros: "The service was good"

Pros: "Glad you didn't give priority to those with other designations like priority plus etc"

Cons: "Plane late leaving Chicago due to no pilot."

Pros: "I received prior notice of the flight's delays dead able to adjust my schedule. There was amancreating s disturbance with the terminal crew and they handled it appropriately."

Pros: "Great"

Cons: "Lost my luggage"

Pros: "Same as above"

Pros: "Every one was friendly. The plane was clean"

Cons: "They didn't have wifi"

Pros: "Was never in Chicago."
Cons: "Was never in Chicago but my stuff was."

Cons: "The flight was cancelled. Couldn't reschedule a flight earlier than 4 days out. Had to fly standby."

Pros: "Perfect, but I did upgrade to United's business plus."

Pros: "Aisle seat."
Cons: "They made my dad check his bag even though there was space."

Cons: "I was informed today that one of my checked bags was picked up by another customer who eventually realized it was not her bag. She brought it back to the airport and refused to turn over the bag until the airport compensated her. (How this happened I have no idea because I stood right by the entrance of the baggage claim and never saw the bag come out). The customer refused to return the bag until the police became involved at which point she agreed to write a note confirmed she did not steal anything. The bag then needs to be sent to me in 2 days and I'll have to verify myself that indeed nothing was taken from the bag. I'm very concerned how this individual came to be in possession of my bag considering, again, I stood right at the entrance of the baggage claim conveyor belt from the time it started to when it ended. As a result, this experience really made me feel frustrated and violated."

Pros: "I got there on time"
Cons: "Why not have people board the plane based on sat number? Why this cattle call and stand in line like you're not going to get a seat? Everyone fighting for line position so they can get a place in the overhead bins? Stupid."

Pros: "Nothing"
Cons: "Delay on flight departure Bagage lost - three suitcases with all my clothes for the travel. The company does not provide any status on the provided telecoms/email."

Cons: "The airline checkin is terrible and time consuming!"

Pros: "I was surprised that the flight was completely full despite a pandemic"

Pros: "Crew and check in staff excellent. New, clean, plane, pilot did make up some time. After reading all the negative reviews it was better than I expected."
Cons: "Uncomfortable seats for my height. Flight 2 hours late. Add ons for seat and luggage increased price so it wasn't much lower than competitors."

Pros: "Not much to add here because not much to like"
Cons: "There was nothing on this flight. No plug ins for your phones, or music or movies or nothing. No magazine, and it was so cold I thought I was going to freeze. I flew out to Chicago on Alaskan and the fight was wonderful! But this flight was a total opposite to that flight. I took pictures of the seats to show my daughter that there was nothing. And swore at that time....never fly Frontier again."

Pros: "Getting off the plane"
Cons: "The lack of customer service."

Pros: "The flight and comfort of the airline"
Cons: "The people just that were on the plane"

Pros: "Nothing"
Cons: "I paid extra 30 dollars each person so I can bring the carry-on bag on the plane. However, it didn't show on the ticket and I have to pay for another 45 dollars each person in the airport checkin place to bring the carry-on bag. It was a terrible experience."

Pros: "Flight attendants were good"

Pros: "Nothing"
Cons: "Everything about frontiers"

Pros: "Everything"
Cons: "Na"

Cons: "Delayed 1.5 hours for no reason"

Pros: "The only thing positive I can say was the price."
Cons: "My flight was delayed by two hours and I was notified 6 or 7 hours prior to my flight. I called to find out why (was it something controllable like mechanical where they will get us a new plane and I can expect to leave at the new scheduled time, or is it something unpredictable like weather?) they could not tell me why, they told me to ask when I got to the airport. At the ticket counter at the airport they told me the crew at the gate would know. I said, if they know, why don't you know? With technology, this shouldn't be a problem. Nobody was at the gate, so I had to wonder for hours. The seat was the most uncomfortable seat I have ever flown in, and I fly fairly often. There was no headrest, the seat didn't recline at all, and there really wasn't any padding on the chair. It was the equivalent of sitting in a plastic folding chair with a high back."

Cons: "Luggage costs $40 per bag."

Pros: "The ease of getting on and off very efficient staff. Late flight still very personable and warm."

Pros: "The airfare is cheap"
Cons: "I hate getting charged for carry on luggage and checked luggage etc. The seats are so uncomfortable too-no space."

Pros: "The seats were spacious"
Cons: "When I went to check-in for my flight and get my boarding pass, the Frontier employee at the counter asked if we had paid for carry-on bags online. We said no and she looked at our bags and said we were fine. When we got to the gate however, I was stopped and told that I needed to pay for my bag. I asked to speak to a supervisor. I explained that their employee at check-in told us we did not need to pay for a carry-on. They still forced me to pay AND tried to charge me the gate price of $60 which I refused to pay. If they were going to charge me for a carry-on, they should have made that clear at the ticket counter where I would have paid $45. They were incredibly rude about it and it seemed like a scam they had planned out to try and get $15 more out of passengers."

Pros: "Nothing"
Cons: "The plan took off late because they waiting to the last minute to de ice the plane when the plan sat there for over a hour and half. The service people were rude and charge me 60$ to bring my bag on the same bag in brought when I want. It charge in vegas to Chicago. The guy gave me a attitude. People in Chicago are very unpleasant."

Pros: "Friendly vstaff"
Cons: "Sitting on the runway for an hour before take off thus delaying out "on time" status but an hour"

Pros: "Everything was organized and on schedule. I didn't order food and no entertainment. It was a short flight. Very low price."
Cons: "Not much space"

Cons: "You have to pay for carry on as well as seat selection. This was not clear when I bought the ticket. Ended up paying almost $100 more than ticket price when booked. Dont even offer water during flight! Will never fly FA again. Back to good old SW!"

Cons: "Crew seemed confused the entire time and didn't know how to work their iPad for food and beverages"

Pros: "Not much. Very amateur service"
Cons: "To pay $40 for a carry on bag is being a thief. The seat in the plane do not recline... comfort is a thing of the past!"

Pros: "Flight was on time"
Cons: "Rude male flight attendant, sloppy boarding, Greyhound Bus atmosphere, no free snacks or water, no entertainment."

Pros: "It was SUPPOSED to be a round trip. I arrived at LAS an hour before departure, and tried a kiosk. It advised me that I needed to see an agent. I get in line. 19 minutes later, I am informed that even though the plane is still at the gate, I missed the 45 minute deadline,and cannot board. The agent will not help me to book another flight, but gives me a paper with an 800 # on it. I am told that all of the next days flights are sold out. I managed to get a $287 flight t 6 am the next day, on a different carrier. When I arrived at Ohare for the return leg, I was charged $40 , for my carryon. When I expressed my displeasure at the charge, I was told that Frontier was a low cost operation and should not be surprised that I would pay more for extras. My response to that is "When did customer service become an extra, for which I should be charged?" I have found your corporation to be an overpriced low service airline, a soulless company intent on squeezing every cent out of each transaction, while providing even less than the bare minimum to the sucker who buys a ticket."

Pros: "Flights were on time. Boarding was quick and easy. Crew members were pleasant?"
Cons: "The seats are uncomfortable. Also there were so many hidden fees...they charge you for on board drinks and snacks, picking a seat, bringing a carry-on, etc..."

Pros: "It was on time"
Cons: "It was filled with screaming children"

Pros: "Flight attendants were very polite and welcoming. Any questions or requests were met with smiles. You cannot beat the price."
Cons: "Flight ran late, but that happens at times. Seats are pretty hard and uncomfortable."

Pros: "Flight was very delayed. I feared that after all that waiting they would ultimately cancel"
Cons: "Not very much room in seating arrangement as it is. Made even worse by being crammed up in my window seat by an overweight woman who was encroaching in my space, too. Very uncomfortable"

Pros: "Absolutely nothing!"
Cons: "This was the worst flight experience I've ever had and I will never, under any circumstance recommend anyone to fly Frontier. Ever. Not only was the flight delayed, but then once we boarded we had to wait an additional 2hrs before taking off. Once we finally took off (in the most uncomfortable seats I've ever sat in!), there was a terrible noise coming from the plane. I seriously feared for my life and could not believe when we actually landed in one piece."

Cons: "We were delayed forever it felt like, then stuck on the plane forever and our stuartist was seriously scary. I was very disappointed in this flight."

Pros: "I like the fact that the management came up with an option to still fly the passengers to Las Vegas through another aircraft. I think the staff handled the situation very well. They maintained their professionalism despite the angry passengers. In fact, they were able to keep the mood lighter by smiling and throw small jokes once in a while. I want to commend these two employees who were there during this time. I wish I had their names but it was one male and one female. They were both black and both had long braided locks ☺ They were very accommodating."
Cons: "- I could see from my window seat that the ground crew had to unload ALL the luggages that were already on the plane and check them individually and manually, just to find the luggages of the unfortunate 41 passengers who cannot fly with us because of the limited seats of the new aircraft after the tail swap. It took them at least an hour and that obviously caused more delay for the plane to take off. - It was annoying to hear the foot steps of one of the crew members because whenever he walked by the aisle in the plane, he would literally stomp his feet which was very disturbing. The passengers were already exhausted and it was past midnighy, we all wanted to at least take a nap. - They should have at least offered free drinks like water or coffee inflight to compensate with the situation especially that it was already a red eye flight."

Pros: "The staff was super nice! For the price it was a very nice flight."
Cons: "I did not like that you had to pay for everything else but the flight"

Pros: "We arrived in Las Vegas 20 minutes early."
Cons: "1.) We sat on the runway in Vegas for 15 minutes waiting for a gate to open. 2.) They charged me to select a seat. 3.) They charged me to CARRY ON a bag ($45!) 4.) They don't participate in TSA Pre-check 5.) There was no organized line-up for each separate boarding group. 6.) I was seated next to a baby that screamed for 3 of the first 4 hours flight time w/o flight attendants doing anything to help the dumb-ass dad who neglected to bring a freaking binky w/him! I guess maybe I'm just spoiled by the FAR SUPERIOR service of Southwest Airlines. Last time I let someone else book my flight on another airline!"

Pros: "Crew"
Cons: "Trash and food covered the floors. The seats were very uncomfortable and not sure how you can call that a tray table. But I guess if you aren't serving food there's no real reason to have a table, except to allow your guests convenience. Charging fees for every little thing, including being able to pick a seat so you can sit with your party, is quite ridiculous. I don't fly a lot but I won't ever choose this airline again when I can get Much higher quality for the overall cost once the hidden fees were added."

Cons: "Horrible!!! Late doy and I Need to pay for my hand luggage. Never travel with Frontier!"

Pros: "Carry on charge not happy."
Cons: "Carry on charge is ridiculous."

Cons: "Flight home was 30 minutes late and not one rep apologized or updated passengers. Horrible communication."

Pros: "Nothing really."
Cons: "Frontier advertised cheaper fares but when all the nickel and diming is done (like the baggage fees, seating fees, in flight drink fees) your better off spending a little more up front with another airline than falling for their cheaper fares. They try to sell you 'a roomier seat' but delivery seats which reminds me of public transit. They don't recline and they also don't have a tray large enough to accommodate a laptop!! Hard plastic covered in vinyl with fancy stitching. Try sitting for 4 hours on that! Southwest is a much better choice."

Pros: "Loved that the woman who checked us in at O'Hare did not charge for a carry-on because my husband is active military. Thank you so much! I have a new found appreciation for Frontier. Definitely better than Spirit Airlines."
Cons: "That we had to pay for pop."

Cons: "Crew, hardboard seating, paying extra for everything, wouldn't fly again for a flight over an hour."

Pros: "How quickly we boarded. And our timely departure."
Cons: "I don't. Like delays and we had to go backto the gate to let a sick passenger off the plane."

Pros: "On time on the way out."
Cons: "Bought the ticket in Chicago because it was cheaper than flying out of Madison or Milwaukee. Even if I paid for a bus ticket from Madison to Chicago. When I went to check in it took 5 phone calls and 1 1/2 hours later. The reason for the call was the carry-on baggage charge which was astronomical and my question was is the $40 for round trip. Which it wasn't. Also, I was unaware of all the additional charges, seat, bottle water, soda etc. The biggest problem was no WI FI on board. I need to work while I was in the air for 4 hours. It took 5 phone calls because I couldn't understand the person trying to answrer my questions. I also couldn't check in because Frontier was not compatible with my IPad. Talk about getting frustrated. I had enough stress traveling for business. On the way back we were backing out to the runway heading to take off and the captain announced that he was turning around because a passage was vomiting due to overindulgence of alcohol. 45 minutes later finally backed out to take off. I barely made it to my bus. Thank god I can run fast. What a nightmare that didn't need to happen. It would have been way cheaper to fly out of Madison or Milwaukee. What really PMO was socking us traveler additional charge for so called peak time. WHO DO YOU THINK BAILED YOU OUT IN 2001? Your should be ashamed of yourselves."

Pros: "Everything from start to finish was great. Professional crew, on-time, painless boarding. I'm a fan!"

Cons: "You get what you pay for. I will pay for better service next time. I'm not a tall person I and I felt cramped in the seats. There was no in flight movie. It was a 4 hour flight. With all the add ons my ticket ended up being the same price as the other airlines. I will never fly frontier again."

Pros: "It was very punctual"

Pros: "Cheap"
Cons: "Uncomfortable seats. No radio, movies, nothing. No Snack, water, coffee, nothing, unless you pay even more. Absolute piracy prices on luggage!"

Pros: "Cheap flight"
Cons: "Most uncomfortable seats ever!!!"

Pros: "I was sleep on the flight , so entertainment was not necessary."

Pros: "Flight price was great. Straight shot there."
Cons: "Nothing to dislike"

Cons: "It's already a known fact that this isn't the best airline to use but you get what you pay for."

Cons: "The staff was informative and had great energy, unfortunately though, I had a very hard time getting comfortable. I'm 5'5" and I had absolutely no leg room, I felt claustrophobic and uncomfortable the entire flight."

Pros: "All around good experience. Easy boarding. Ample accommodation on flight. Paying for carry on allows you to be first group on the plane so that has its perks. Felt like the old days two decades ago when flying wasn't so complex. Had read bad reviews of the airline overall and found none of it to be relevant. For the price the experience was just as good as any other airline that boasts good service - "high level and high price". Don't be scared by the reviews online. Spirit is perfectly good."

Pros: "I appreciated that they got the basics right - flight left and took off on time, my bag didn’t get lost, and we arrived safely"
Cons: "I hated being nickled and dimed. Had I realized that I would be charged $45 for a checked bag and $3 for a can of soda when I was booking my ticket, I would have chosen another airline."

Pros: "The worst experience traveling by far"
Cons: "It felt like they had a personal vendetta"

Cons: "PURE HELL"

Cons: "they charged $52 for 1 baggage then $55 if overweight. That is a rip off. Never again."

Pros: "Everyone was so friendly and helpful"
Cons: "That I couldn't take all the friendly and helpful people home with me...to make them a proper meal"

Cons: "I cannot believe I had to take this flight. Spirit prides itself as the cheapest flight, well that's because they charge you for everything else! $14 for a seat, $47 for a checked bag, $42 for a carry-on bag. After I refused to pay those fees, they told me I wasn't able to get a refund on my flight. I will never take Spirit again. My flight with Jetblue was a breeze and they even gave free snacks and drinks. DON'T TAKE SPIRIT!"

Cons: "they put us on the plane and then took us off after about one hour and then about a hour after that they put us back on and taxied out and we sat for about hour and they brought us back to gate and told us they cancelled the flight so we all had to stand in line to get a refund and find another flight we got a southwest flight and got there around 12;30 and when we got to my son's house our clothes were so wet they keep the suite cases out in the rain"

Cons: "The counter staff are rude and incompetent."

Pros: "All"
Cons: "Nothing"

Pros: "Friendly and helpful staff."
Cons: "Baggage fee."

Pros: "There was a delay, but the pilot made up some time."
Cons: "paying for a bag"

Pros: "nothing"
Cons: "cancelled flight-have yet to receive refund for bags and seat selection, had to pay inflated prices to book flight home"

Cons: "They left my ten year old son at the gate....... Nothing done....... Awful"

Cons: "Baggage policy"

Pros: "Nothing"
Cons: "Highway robbery charges for baggage, hours long delays, boarded us, had is deplane and reboard before finally taking off. Service sucks. Never ever ever again"

Cons: "That was a very bad landing"

Pros: "Delayed flight"

Pros: "On time"
Cons: "Bit confused"

Pros: "Nothing"
Cons: "Worst experience ever."

Pros: "Very entertaining flight crew!"

Pros: "Cheap and on time"
Cons: "There is no app to check in and if you don't print your boarding pass ahead of time, they charge you $10"

Cons: "Add-on costs piling up. The only thing left free was the cost to breathe."

Pros: "The pilot was good. The crew was pleasant."
Cons: "The seating is pathetic. Way too little space. Also, Spirit nickels and dimes its passengers to death."

Pros: "The crew on the return trip were friendly and funny."
Cons: "I found out about the $45 carry on bag fee for each flight with the email check-in notification. This meant my short trip bos-ord was $90 more than I thought. I could have flown on a real airline like JetBlue or American for that price. Kayak needs to tell people that. it's not a true comparison when searching for low fares."

Pros: "I like they're trying to disaggregate costs -- but this ends up feeling like punishment."
Cons: "There is a lengthly upsell process which is part of printing your boarding pass and checking luggage. - they charge of 'carry ons', so I paid for the shoulder bag for my computer along with two regular bags....both ways. (note this fee was nearly twice my ticket fee.) - When I arrived and the gate and staff said people make this mistake a lot, there was no way to get a refund other than a time limited credit. - Though this will change, they currently don't allow TSA Pre customers to use that status. They also dont have wifi, a huge business advantage. - When I arrived 30 minutes before the flight, they refused to issue a boarding pass, couldn't transfer me to a same day flight, or refund any portion of my unused tickets or prepaid checked bag fees. Note: I walked to the American Airline counter, bought a ticket, checked bags, and left 30 minutes later -- with more hospitable treatment and only slightlyl higher total cost. I like trying new business approaches -- but I've flown four of their flights and now have the resolution to avoid them at most any cost."

Cons: "I had to print out the ticket at a kiosk even though i checked in online and also the staff at the check in desk had terrible customer skills, did not smile and did not seem to want to help you. i was called ON my way to the airport (couple hours before departure) that my flight was canceled because of air traffic congestion and was told i could be switched to the next flight the next day which was not acceptable in my situation. I stood in a long line to get a refund and also the flight into Chicago via Spirit was unsettling especially because all staff over the intercom inside the airplane including the pilot did not have their lines memorized and kept stuttering because they messed up."

Pros: "Nothing"
Cons: "Cramped seating"

Pros: "I liked the low ticket price"
Cons: "Spirit's model is "No frills" which means you have to pay additional $$ for EVERYTHING besides your seat: carry on, checked baggage, food, drinks, etc etc. Someone even had to pay extra to print their boarding pass at the counter (they missed that you have to use the kiosks first). If you are going to actually benefit from low ticket prices you have to be traveling really light and maybe sure you pay for your luggage in advance online. Lines were long, service was slow, and they lost my luggage and never called me when it was finally found. Then they were saying i had to pay to get it delivered, until i proved that i hadn't checked in late to my flight (thankfully my kiosk check-in time was in their system). All around negative experience."

Pros: "I've never flown spirit before, and knowing they are a no frills flight, I was sketical that I would have a positive experience. the plane was comfortable and clean, the crew was super friendly, and the price can't be beat!. I wish I could say the same things about my United flight back home. Overall, I was pleasantly surprised with Spriit and would totally fly with them again."
Cons: "They need to invest in a mobile app. Not having one makes me question how serious they are about the customers."

Pros: "Cheap"
Cons: "You can't check in in advance, I was unable to check in with the kiosk, and had to wait over an hour as representatives were not helping any customers. When I finally managed to check in, they told me to hurry, as my flight was in 25 minutes. I ran through security and literally ran to the terminal without shoes on to find out the flight had been delayed the whole time with no warning or norice."

Pros: "Nothing at all!"
Cons: "I did not like the fact that the phone adviser told me I was allowed two bags, but neglected to inform me that I needed to pay for the bags. On top of that, The flight was delayed and they people at the boarding station were extremely rude. I would not suggest Spirit Airlines to anyone. It does not save you money."

Pros: "Nothing.."
Cons: "The staff was unhelpful and rude. They gave me a ticket for the wrong city after I said twice "Portland MAINE" not Portland Oregon. Ended up getting the wrong one. This was after my original flight to Boston had been canceled after being delayed 3 times. I was supposed to leave Chicago for Boston at 2 pm. Didn't leave until 8:30pm. As usual I got to the airport two hours early so I spent 8 hours in the airport of the city I was trying to leave. Trying to get a new flight and eventually just got a refund for about half my original ticket and buying a new ticket on another airline. They were rude the whole time and unhelpful. But that's just airports. But the lady giving me the wrong ticket is ridiculous. This review is silly because eventually I got on a JetBlu flight anyway. I never ended up taking Spirit anyway. I still have my return flight booked so lets hope I make it back home on time..."

Cons: "The flight was delayed for multiple hours until it was cancelled because too many flights were trying to leave at once, basically had they not delayed it wouldn't have been an issue. My friend and I had to be home that night to pack and be ready for a trip to South Africa early Wednesday morning. So due to waiting for spirit to cancel we almost missed the last flights to Boston that night from other airlines and we're lucky enough to just make it onto one from the standby list."

Pros: "That they cancelled the flight and didn't rebook me until the next day"

Cons: "Delayed 2.5 hours and missed my bus to cape cod. Ruined my whole weekend."

Pros: "It was cheap and I got to where I needed to be on time."
Cons: "The bag check-in line at O'Hare was ABSURDLY long, and not because of anything the passengers were doing. There were several workers behind the counter but most of them were chatting rather than actually bothering to check their bags. My flight nearly closed their baggage check-in (45 minutes before departure) by the time I made it to the front."

Pros: "Nothing"
Cons: "Flight cancelled . Nothing handled well. S**ked"

Cons: "Got an email on the way to the airport notifying the flight was canceled. Notified only 2 1/2 hours before flight so not much to reschedule. Had to rebook on different airline."

Pros: "Nothing much"
Cons: "Paying my small luggage for 45 dollars"

Cons: "The flight was cancelled in the last minute - For our plans it was a disaster. It was a big demage"

Pros: "Plane was new and they had cold beer that wasn't over priced"
Cons: "Spirit loves to tout "unbundled" fares, but a lot of that is just a way to hide the true cost of flying (versus paying upfront with a regular airline). We chose Spirit thinking we would save ~$100/ticket, but after bags and a decent seat we ended up in a plane with no TV's and poor check in (No Pre-Check capability?!?)"

Pros: "Boarding was very organized and on time, the flight experience had no problems, and I believe we even landed a little than before scheduled. All in all a very smooth travel experience."
Cons: "There isn't anything I had a problem with at all!"

Cons: "The flight was an hour delayed even though the plane had come in on time from the earlier flight. No information was ever given as to why we were delayed."

Cons: "My bag was lost and the people who work there are incompetent"

Pros: "Absolutely nothing"
Cons: "Delayed 3 hours. Didnt have a co pilot. Took forever to retrieve luggage and it was not clear where it was to be picked up. Overall a terrible expereince and eveytime i fly spirit this seems to happen. Will never fly with spirit again. Had a miserable day."

Pros: "Seats were comfortable"
Cons: "It is absurd to charge 55 bucks for a carry on!! Also ridiculous there is no beverage service"

Pros: "crew was polite."
Cons: "Paying for seats at check in. That was a surprise. There was NO leg room. There was no beverage/snack offered. Could at least offer water and peanuts."

Pros: "Hadn't flown Spirit in years, and I was very satisfied with them."

Pros: "Inexpensive"
Cons: "Very cramped. No reclining. This is the city bus of airlines."