Find Cheap Flights from Chicago to Shanghai Pu Dong (CHI - PVG)

The ease of boarding and the seats were comfortable...

Could not understand announcements not loud enough. Beverage selection VERY POOR... no sugar free options and not cold!

Nice empty flight lots of space to sit. Pillows were nicr and friendly staff

No vegetarian food and I'm a vegetarian, long time to go with only eating half of the meal. Also, very dehydrated need more wafer :)

New plane,comfortable seats, modern entertainment

Ethiopian Airlines check in staff made a pigs-ear of my check in process. First they claimed I'd missed the flight (my ticket said 2335 on 15 Dec, they changed flight to 0010 on 16 Dec, but claimed that as my ticket was for 15 Dec my booking was invalid). They proceeded to re-issue me with a new ticket a (for the 0010 fight on 16 Dec), but then also tried to change my connecting flights by one day - even though they should remain the same (in effect the flight was only put back by 35 minutes, so why change a booking for connecting flight by 24 hours?). Fortunately on arrival in Shanghai, air china check me onto the correct flight. However, to compound matters, my luggage has gone missing and, bizarrely, Ethiopian airlines issued all foreign passengers with landing cards for Japan - not China!

The Crew woke everyone up in the middle of the night with 5 hours to go to serve breakfast. Should have let people sleep and served breakfast with 1.5 hours to go.

none

all China Eastern staffs have no idea on the bus shuttle to Hangzhou, which is bought part of the China Eastern itinerary.

The food was surprisingly good, as was the roominess of the seats. The pilot did an excellent job of handling turbulence and the descension and landing were so smooth that we didn't even notice the flight was over.

Didn't like that we were stuck on the runway for 2 hours but I don't think that's the airline's fault. The flight attendants did their job but it wasn't anything to rave about... Nobody seemed cheerful about working that plane. The eating trays were a little low and the entertainment was a bit difficult to navigate, the intercom was also difficult to hear and understand most times.

Food was better than most. The crew was nice. The flight departed promptly.

The touch screen didn't work, and the bar below the chair that one can step on couldn't hold itself up, and I constantly had to reposition it. The audio port of the seat next to me didn't work either. The plane definitely needs a renovation.

The service was pretty good. I only had an hour to board my next flight, so flight attendants moved me up towards the front of the plane so that I could exit earlier than others. I was able to make it to my next flight.

There was a 3-hour delay after all the passengers boarded. We were all sitting inside the plane without any explanation. At first, the captain blamed airport for not giving any updates on their departure, and a flight attendant that I talked to blamed the local temperature, which was a total nonsense. Later the captain announced that there was an issue with the engine. My layover was supposed to be 4.5 hours, but it got cut to 1 hour due to the unexpected delay that they had not clearly explained. I had to run to catch my next flight. When I got to my final destination, I found out Air China did not transfer my bag on time, so I had to file extra paper works in order to receive my bag two days later.

First of all, there was a little more than one hour delay. Then the stewardess seemed to be angry, like if she didn't want to do her jod, or like if passengers were lower than her. I don't know, but her attitude was not good at all, maybe because I'm not Chinese. It was not only me, but I noticed that other passengers who were not Asian received the sAmerican treatment. Once we arrived at Shanghai's airport we had to wait more than an hour to get out of the plane. I was supposed to take the next flight two hours after I landed, but it was a delay of two hours once again. There was no storm, no nothing that could casual such delays neither in Chicago nor in Shanghai. The people who was supposed to pick me up at 1 am in Bangkok had to wait until almost 4 am that we were able to get out of the plane, take our luggage, and get to the door.

If you want people to keep using your airline, please, put more attention on those who work for you. Teach them to be kind and polite. I we have delays, at least we expect good service, or at least not a bad one. And PLEASE, try to be on time. I mean, o understand when there are weather problems, but when there are not, please, do a major effort...

Really good service Very kind New plane Very clean

Food want great I recommend bringing a few snacks and it apples

I got two beers and a decent meal

The aircraft was old and dumpy. The IFE is very insufficient and needs to be renewed.

Flight was delayed then after many hours got to know that the flight was cancelled. . It was terrible and didn't expect it.due to this my plans and work for effected. Now after my arrival to USA I received my laguages after 2 days. when I received my laguage Many of my stuffs are missing. I'm highly disappointed with this service. I'm never ever going to use air China again. I won't recommend to my friends too. A very bad service

It was an okay flight, nothing that great to speak of.

Breakfast was pretty deplorable.

Air china flight attendants are extremely rude. I don't know if they're over worked but they definitely aren't happy