Find Cheap Flights to Shanghai Pu Dong (PVG)

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Great service

Not a thing

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

Friendly flight, nice people

Food wasn't good.

Great service, very comfortable.

Not much.

We disliked that our baggage was lost and we do not have it two days later.

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Getting to China, albeit two days late.

The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father.

I wish all long haul flights were like this. Very clean and well maintained cabin space, good quality food, very attentive, helpful and polite cabin crew. Never thought I’d be able to say this, but the 14 hour flight with two young children in economy was a really enjoyable experience with JAL!

Really no complaints

Spoke english

Service was excellent and seats were comfortable.

Over all

Ease of boarding and good communication from pilot

Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.

United first class - no food

Easy boarding and finding seat; good food and liked that wine was available, good movies to choose from

Seat was not comfortable, I am 5'1" and the head rest was too high, fortunately I had my own foam neck support. Bathrooms could use more cleaning during flight as one was grossly covered with urine right after turbulence was experienced. One crew member appeared to be having a bad day and seemed unhappy to be at work and was impatient with all.

Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.

To be honest, everything was OK.

Smooth flight

Tight fit for 6'3 male

Let's take a minute to thank American Airlines for assigning a 34 year old US Air plane without power outlets, entertainment options or even working personal lights for a trans-Atlantic flight. On the positive side, the seats were also very uncomfortable and had ashtrays!

On time flight

Crampy space.

Smooth flight !

Too tight for 6'3 male.

Delayed all the time.. and the stressed that this airline put me thru.. i didnt get my luggage until a week after i already arrived.. and no compensation for that!. I do not have any clothes and underwear to wear for 6 days!

I never thought that Hong Kong airlines was this good

The courtesy of the airline stewardess

The people were truly friendly very helpful if you needed help

I didn't like the real loan delays that I had in Hong Kong

Food and entertainment we're solid. Creature comforts we're solid for economy international (toothbrush, blanket, socks, and sleep mask.)

Never got an e-ticket until the night before outbound flight. Combined with the airline's outsourced customer service, lack of record keeping, and mediocre customer service skills on both sides of the Pacific, boarding was a traumatic experience. Never booking another international flight through Kayak, nor flying Hong Kong Airlines again. Domestic may not be totally out though.

The booking itinerary did not specify that there would be a layover in Jinan. Even though there was, it would have made more sense to allow the continuing passengers to stay on the plane rather than forcing everyone to go through customs at this point.

It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Crew is nice and always ready for helping.

Food was terrible and not fresh

The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

The China Southern People in Penang, including the MAB staff that assist, are outstanding. The flight attendants are also wonderful. I am also pleased with the timing of the added flights to and from Penang. The timing is wonderful for my flights to the US. They have become seamless.

Excellent pods on business and very good food and service

On time, clean and comfortable

The only challenge for me was they couldn't take my form of payment on the plane for some food so I was out of luck. I had a Mastercard debit from the states. It is also a loss of revenue for you guys as well. They couldn't take the apple pay from the passenger next to me either. I know it's a lot of systems to update

Great plane B 787

Paid online for food and most choices gone Overpriced

The team was very professional and friendly

Crew seemed nice, helpful

It's a budget flight so can't expect much, yet the aircraft was small very cold and not comfortable for such long-over-ocean-international flight.

Planes are newer and clean. Seats are okay. The IFE system is great!

The food is below standard. For a globally resurgent airline, CZ should focus on serving international cuisines for the global population it is now serving.

Crew seemed nice, helpful.

It's a budget flight so can't expect much, yet aircraft was small cold and not comfortable for such long internatianal flight

The crew is very friendly , hard working and helpful.

Food

It was never made clear in my itinerary that there was a stop at Hangzhou. I didn't realize there was a seperate flight until I checked in at the hotel.

Food was excellent. Crew was helpful and friendly.

Plane seats were small -- but as expected to be honest with you.

Plane departed on time. There was food service and 2 beverage services.

long wait to get to our destination gate.

The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

Service was awesome

Inflight entertainment has a limited selection

I appreciated the price, movie selection, and consider the food adequate

The crew, with a single exception of a male attendant, was unhelpful and even apparently unhappy with being in the flight. The plane did not have soap in the toilets. The entertainment equipment did not work properly.

Direct flight with cheap price. Good entertainment program selection.

Small seat. Only serving two meals during a 14 hour flight.

Excellent crew, clear announcements in both English and Chinese, decent food and entertainment.

Hectic boarding process that required taking a bus and everyone pushing and shoving to board the plane in no particular order. Stayed on the tarmac for 2 hours before taking off and did not recieve frequent updates. When the seat in front of you is fully reclined you have essentially zero space.

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

Friendly flight, nice people

Food wasn't good.

Great service

Not a thing

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

Great service, very comfortable.

Seats more comfortable, plan wasn’t too full

No charging port for cellphone.

Excellent

There were actual meals served on the flight. They were pretty good. Free movies available.

There was one cranky flight attendant. The seats don’t recline quite enough to be able to sleep.