Find cheap flights from Chicago to the U.S. Virgin Islands

Pros: "no, not courtesy"
Cons: "select crew based in human and better relation"

Cons: "Too hot. Bathrooms were dirty. No leg space in comfort+."

Pros: "The gate crew were very responsive and told us accurate estimates about the delayed departure time. They even distributed snacks for us."
Cons: "The flight crew was subpar. We had been delayed by 2 hours and they did nothing to assuage anyone’s frustrations. Service was minimal and lacklustre. In flight WiFi didn’t work with any streaming service. Plane was noisy and old. Seat was about worn through. Truly the worst in flight experience I can remember having domestically."

Pros: "The flight was on time the crew and captain was very helpful. They got us on and off quickly and safe"
Cons: "Nothing"

Cons: "More leg room and seat width. I don’t like having other passengers pressed against me."

Pros: "crew was amazing"
Cons: "there was water leaking from window during landing and the food was not hot and was just bland and uncooked"

Pros: "The crew was amazing"
Cons: "Don’t change my chosen seat that I paid for as I am entering the plane without my knowledge and acceptance"

Pros: "Good seating, great food, good service."

Pros: "The crew was so lovely and accommodating, flight was smooth, and I was impressed with the meal service. I travel a lot and this was one of my best experiences. I will definitely favor Delta in the future."

Cons: "Snacks"

Pros: "Very professional crew."
Cons: "The plane was delayed 1 and a half hours getting out of the gate because of a malfunctioning fuel gauge"

Pros: "They did get to reschedule me on both my flights, but lost my bag."

Pros: "very fast boarding , attentive , and easy to figure out"
Cons: "seats cushions"

Cons: "At least one hour late"

Pros: "I liked the cookies and juice. The interactive screen to watch something. The cleanliness. The price. On time. The service. Thank you. The excitement of flying."

Cons: "Plane was delayed 90 minutes due to late crew. Plane was very old, only outside bins held carryons."

Cons: "I did not like that they would not assign me a seat because the flight appeared to be oversold. Finally I was allowed to board (and it was a good seat location but the seat back was locked in the upright position and I wanted to knap)"

Cons: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Cons: "Last seat by bathroom smelled of urine"

Pros: "Great service"
Cons: "No complain"

Pros: "The crew at the airport was very courteous and helpful."
Cons: "No food; not even offered water; I asked a Delta employee about our seats and she was very unprofessional (mind you I'm traveling with kids and my boarding pass said that seats were to be assigned at the gate)."

Pros: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos, please reimburse on the credit card"
Cons: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Pros: "Free movies on plane, quick boarding! Ok time :)"

Pros: "Entertainment system, snacks and friendly crew members"
Cons: "Serious delays on flight. It was very tiring and became an all day affair."

Pros: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Cons: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."

Pros: "The Captain greeted each guest both on and off the plane !!"

Pros: "The crew was efficient, professional, friendly, and helpful"
Cons: "The boarding process. the seat assignment process. The lack of comfort in economy. It felt like a cattle cart."

Pros: "Nice enough crew"
Cons: "The MD88 is such a crappy plane for anyone that wasn't born a dwarf. I'm tired of filling out these and yet you do nothing about it. It is criminal to cram is in like sardines like this."

Pros: "Please see above. Sherry was amazing"
Cons: "Plane was small and older but it was a short flight"

Cons: "Flight attendant took my complimentary new order but then forgot to bring me the food."

Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Pros: "No vegetarian options in first class.. and go go wouldn5 hook up. Flight was an hour late...but that was ok."
Cons: "The pilot did a nice job of flying in and banking so we could see the view.."

Cons: "I understand gate changes happen, but I got 4 texts switching the gates back and forth. Is that necessary?"

Pros: "I called ahead to get a seat assigned. I suffer from minor claustrophobia and the lady at the call center was kind enough to seat me somewhere spacious."
Cons: "Snacks could be better. Although the biscoff cookies are excellent and the crew was on their game making sure we had our snacks. I wish that for a flight as long as NY to MIA, they would offer more of a meal."

Pros: "Airport was being remodeled so there was a bit of confusion and lack of accommodation but other than that the flight was good"

Cons: "Small plane"

Pros: "The flight was quick and quiet with a kind crew and captain that had a great smile."
Cons: "I didn't like the food."

Pros: "Efficient hop to Boston"

Pros: "Everything about it was excellent, which is saying a lot for a guy who travels a lot."
Cons: "I realize that a flight attendant is there ultimately for safety reasons, but one of the three was particularly brusque in her interaction."

Pros: "They did eventually put out some small snacks and drinks (water and regular coke)."
Cons: "Small regional plane that was over 3 hours late in departing NY because of weather issues much earlier in the day. Delta did not permit any re-bookings to other delayed flights that were leaving in the intervening period, even though there were empty seats. Very frustrating."

Pros: "we got on another air conditioned plane"
Cons: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Pros: "Left reasonably on time, arrived a bit early, able to find overhead storage for my roll-on, even boarding in Zone 3"
Cons: "Very tightly packed; minimal comfort for the flight."

Pros: "Great crew. Good space on my exit row seat"
Cons: "Seat doesn't recline, though it's considered a "premium" seat. No power either. Ticketing process was crazy - I was not able to get a seat assignment until 5 minutes before boarding. Why? And there was no explanation of the situation. I had to ask, multiple times, what was going on,before I was finally told that I was going to get on, but they just didn't know where. This could be handled much more clearly!"

Pros: "They had good movies"
Cons: "I'm not sure if this staff is exhausted or just over there job, but they cow towed to a woman who made major complaints about the air conditioning and even gave her points to help her deal with the temperature. Strange. They were only gold stays and I'm only Platinum and didn't complain once. Oh well, that's delta, we all deal with their silence when we post anything that is unfair."

Pros: "It's hard for me to write this review as the first 4.5 hour leg was incredible. Staff was very friendly and did a great job. Otherwise, the equipment was old and dated. Good thing it's only an hour-ish flight."
Cons: "Old plane, hard seats designed for humans less than 3 years old."

Pros: "Again, despite poor flight schedule I made it on my connecting flight and it all worked out in the end."
Cons: "Again, Kayak should allow at least 2 hours of transfer time when booking flights through LAX. I had to go from one terminal to another AND go through immigration and security. In order to make sure I had enough time to make the connecting flight, I didn't check in my luggage which lead to me having to minimize liquids and pastes in my luggage (no vanilla extract or tequila). Also while making the transfer I felt rushed and stressed out. I might search for tickets using Kayak but I would not buy tickets directly from Kayak if my route involves a transfer at an airport that I am not familiar with."

Pros: "The crew was nice"
Cons: "I didn't like the fact that I didn't get my luggage with me when I arrived to casablanca as I lived 4 hours away from the casablanca. I have to come back the next day to get my luggage. I was very mad about it.plus I noticed one of my luggage has been damaged so now I have to buy another one because I can t use it. It was disgusting."

Pros: "Was able to get on a flight after ours was cancelled. Delta was in scramble mode and their gate staff worked hard ot deal with a frustrated flying populaiton"
Cons: "After paying for first class round trip airfare, we were given seats in coach in the rear of the plane, in spite of empty seats (plenty of them) in first class and economy comfort."

Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."

Pros: "Everythung was on time."
Cons: "The seats are much closer together ... so challenging for a 6' 2" male"

Pros: "Lots of in-flight entertainment and plenty of service."
Cons: "Food choices left something to be desired but still good. I was in the middle seat, which nobody likes but other than that, it worked out."

Pros: "Smooth flight, excellent service and good food."

Pros: "Non stop flight & friendly crew"
Cons: "No foot rest & seats not too comfortable"

Cons: "the plane started 1 hour late and I missed my plane to warsaw"

Pros: "There was a female flight attendant who was extremely rude and coarse with everyone on the flight. It was painful to watch and annoying to experience. I will pass on BA in the future. People who dislike other people should not be placed in customer service roles."

Pros: "was a pain checking extra baggage. No one seemed to know what to do.. Apart from that AA was good."

Cons: "3h delay for maintenance, missed my connection, added 12 hours to my travel time."

Cons: "Indian vegetarian rice uncooked vegetables cold inedible when asked about different food no protein no vegetables Please have better food more options for vegetarian"

Cons: "Seats were too narrow and hard. The food was mediocre. I ordered a second glass of wine and never got it."

Pros: "A flight that actually had extra seats? I couldn't believe it. Plus the entertainment options made the 8 hour flight "fly" by (no pun intended)"

Pros: "All good, excellent crew and on time."
Cons: "The food, of coarse!"

Cons: "3 hour delay. Old plane."

Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"

Cons: "Boarding was a little chaotic. Could have been more organized."

Pros: "staff was amazing, entertainment great, dasani sparkling lime water tasty, very clean and reasonably comfortable"
Cons: "the breakfast was made of 90% sugar - this was very disappointing."

Pros: "Everything was on time!"

Cons: "The flight was cancelled. I didn't receive a refund or free hotel accommodations. I've been on flights in Africa where free hotel accommodations were standard for a layover over 3 hours. A little embarrassing that an airline in America can't afford a hotel for people stranded in a city overnight."

Pros: "I got the vegetarian meal I asked for."
Cons: "Flight was delayed, because of the boarding process with immigration"

Pros: "This flight left about 90 minutes late again due to weather issues. The crew was excellent which made this long flight enjoyable."

Pros: "Staff extremely friendly and helpful"
Cons: "Old plane with no individual tv screens!!! Didn't know these planes still existed!"

Pros: "Extra blanket and pillow. Empty seat to sleep in. Fairly clean interior for the most part."

Pros: "Flight attendants were nice"
Cons: "The seats were incredibly uncomfortable. There was no leg room and 122 of the space below the seat in front of me was taken up by a metal box attached to the seat. I couldn't put both feet under the seat in front of me. The food was bad tasting and overly processed. We were fed a lean cuisine. The entertainment was from mounted tv's in the aisle. At this point, all planes crossing the ocean should have individual tvs for a customer to watch. They had this 15 years ago, how do they not have it now."

Pros: "Once we got on the plane, everything was pretty standard"
Cons: "Flight was delayed 5 hours."

Cons: "This made the check in process extremely frustrating and confusing. Traveling with my elderly dad who had to squeeze between two large men for 7 hours because people who actually booked the airline got priority seating. We had to pay an extra $500 to upgrade to comfortable seats. Not pleased w Kayak."

Pros: "I did not have a seat! Waiting for people to give up their seats!"

Cons: "Poor entertainment, wifi option. Overhead lighting was on entire flight. AA flight attendants were over it. A bad experience"

Pros: "The water was clean"
Cons: "Everything else! We were first sold a British airlines flight, and then we got switched to American Airlines. I don't know if that is actually an okay thing for them to do. When we got onto to plane we were stuck on the runway for over 2 1/2 hours, where the outside temperature was 95 degrees and the AC in the plane didn't work. The delay was all due to a mechanical difficulty with the engine, this did not give us peace of mind when flying over the atlantic. while up in the air my newly wedded wife and I were hoping maybe we could watch a movie to help keep our minds off the creaking of the wings, the pool of sweat from the delay, and the grumpy flight attendants. Seeing as it was a 9 hour international flight, you would have expected some sort of entertainment. Maybe a personal TV.... nope. Maybe a community TV... nope. At least they have to have a radio....... nope. All we got were our two thumbs to twiddle. After a much needed nap. We woke up hoping maybe for a hot breakfast, but to put the cherry on top of some terrible ice cream, we got a mediocre cold breakfast. All in all I will not fly American Airlines again. I would happily and quickly pay double for any other airlines but them. It's such a poor reprisentation of our country."

Cons: "Old plane with no plug-ins and outdated media."

Pros: "Boarding and service was nice"
Cons: "We were delayed an hour because the plan was in the hanger! Why? We were all there, didn't American know the plane should be at he gate! No escplanation as to why the plane was not there other than it was in the hanger! Airlines need to let the customers be flexible especially when are!"

Cons: "Missed my connection in London due to a computer malfunction that took over an hour to remedy. In getting to London, I was automatically rebooked, but with a flight that got me in 10 hours later than expected. I asked customer service about alternate flights, with or without connections, that might get me in earlier, but was given a quite curt, "that is not possible," and turned away. Even if that was the case, which seems unlikely given the multiple other flights arriving in Luxembourg from European airports earlier in the day, it was not particularly friendly."

Pros: "Kind and courteous crew. Soft blanket for free."
Cons: "The seats were old and uncomfortable. There was no internet. There was no power for electronics. There was only one movie option (terrible selection) and the screens were spaced out so far I couldn't have seen it anyway. All of this would have been ok for a short flight but for an overseas flight it was the worst I've experienced."

Cons: "Flight left 4 hours late"

Cons: "4:30 late departure from ORD due to broken plane."

Pros: "Food was okay for airplane food"
Cons: "I was overlooked multiple times during beverage distribution and kept getting bumped in the head even though I did not rest my head outside the headrests. Makes it difficult to get some sleep on long flights."

Pros: "Staff on the plane were nice."
Cons: "5 hour delay, fear of cancellation ruining a trip planned for years, not feeling we were told what was happening, series of delays extending decision time, unappetizing sandwiches during delay."

Pros: "An agent found me a window seat for the Chicago-Barcelona leg of the trip with extra leg room. That was amazing. Also, the lost luggage assistant for American Airlines was super helpful and nice. Also, the 787 (I think that was the Chicago-Barcelona craft) was a very enjoyable airplane. It was super smooth. It had high tech windows that adjusted the amount or type of light that could filter through the windows depending on the settings."
Cons: "When I arrived in Barcelona my Bag went missing. It showed up an two hours after my flight landed."

Cons: "There was no wifi and no screen on the seat. I could not see the screen for the movie. Airline was old and also it took 2 hours to get going because they had to check the engine."

Pros: "Food on time. Good Food. Good Entertainment like watching movies. Top priority for Diabetes or any other patients."
Cons: "Little guidelines for new comers especially while changing the flights."

Pros: "Flight was on time. Smooth flight."
Cons: "In flight entertainment was below expectations"

Pros: "The American Air crew was great very attentive and they pass out free drinks"
Cons: "The 787 is tight and when the fight is 7 plus hours it tends to ware on you"

Cons: "The flight left almost 6 hours late, and the delay was not directly due to weather. Another flight from and to the same airports left as scheduled 3 hours before this one finally left."

Pros: "The crew were exceptionally friendly and helpful. They made the negatives about the flight much more bearably be their excellence service whether during boarding, in flight, or after landing."
Cons: "I booked the flight originally through british airways and expected your standard, modern plane for cross atlantic travel. Boarding to find myself on a 767 designed (and likely built) in the 80s was rather disappointing."

Pros: "Crew was excellent but it was literally the most uncomfortable plane ride I have ever been. There was even an empty seat in the middle and I couldn't sleep at all. The seats were super shOrr and the headrests sucked"

Pros: "On time"
Cons: "Cramped seats. Entertainment system outdated"

Pros: "Efficient boarding. Plane clean. Seats lean back far but that being said the individual in front of you ends up in your lap."
Cons: "As night went on a couple of the flight attendants in the premium cabin seats with standard legroom appeared grumpy and short with patrons. No gluten free options. In flight entertainment and reading lights not working for my dad or I. A long flight for that to be out."

Cons: "Plane was too old, flight attendants were rude"

Pros: "The departure time. This left enough time to get to the airport and go through security without rushing!"
Cons: "Sitting in the middle Paying for luggage ( I wish Southwest flew out of ORD)"

Cons: "No complaints."

Cons: "Boarding seemed extremely unorganized. Crew skipped group 2 when calling groups to board, resulting in a mad rush."

Pros: "Fast"

Pros: "The worst experience traveling by far"
Cons: "It felt like they had a personal vendetta"

Cons: "Was 5 minutes late for the check-in "deadline" and had to wait 12 hours until the next flight... Airlines used to try to accommodate passengers."

Pros: "It took me from point A to point B."
Cons: "Baggage fees are ridiculous. Never again with Spirit."

Cons: "They should at least serve free water"

Cons: "We were delayed 3 times and the boarding process was unorganized."

Pros: "Staff was excellent! Very attentive and accommodating. They care about their passengers!"
Cons: "The seats were so close together near the back of the plane that we could not put our laptop on the tray in front of us. Also the seats did not recline!"

Pros: "The airline crew was great and friendly"
Cons: "We got the seats in the last row and couldn't recline them. Didn't have anywhere to charge my device. No app was provided for entertainment neither was there screens for our 4 hour plus flight."

Pros: "Not a damn thing. The worst airline company in the world. If I could give negative star ratings the would get the most negative stars."

Pros: "The head crew member was hilarious with his jokes."
Cons: "Nothing"

Cons: "I was not given anything to drink"

Pros: "Jet seemed new and clean, flight attendant very nice."
Cons: "The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay! The 5-hour delay!"

Pros: "The Flight attendants and the pilots were great,"
Cons: "The flight was aver an hour delayed. With all the mess from the original flight to Chicago, I will never fly Spirit again."

Pros: "Prompt, took off on time. Seat was excellent."
Cons: "Nothing comes to mind"

Cons: "them charging for everything except the bathroom"

Pros: "The crew was nice overall. You can have coffee raffles for free. Seats weren't too bad for 5 hours flights."
Cons: "The Microphones were too loud. the crew talked too much trying to sell the rewards card. It was frustrating that the carry on is too expensive. I paid $100 total for my carry on. I thought I was saving money using this airline but I end up paying more for fewer services. My flight was 5 house flight with no wifi service. nothing to entertain with. I don't think I would take this airline again unless its 1-hour flight with no carry-on."

Pros: "Landed early and gate open. Great trip all over he way even though in a middle seat"

Pros: "nothing"
Cons: "flight was delayed seat was terrible terrible airline"

Cons: "Paying for every single carry on suitcase"

Pros: "We boarded quickly and efficiently. We arrived at our final destination early."
Cons: "Seats were not very comfortable, but the flight was short so it did not matter too much."

Pros: "About the only thing that I can say I liked is, the boarding process went smothly for me & my luggage was on time."
Cons: "Where to start... paid more in bag fees & to get an isle seat for each(4)flights than I did for damn plane ticket! Flights delayed 4hrs another flight in same trip delayed 2 hours. Staff wasn't interactive/friendly I'd say 6/10 were nice. Asked for an isle seat the person helping at counter, said I'd have to pay to upgrade. Seriously- upgrade for isle seat!! I paid to have an isle seat on all 4 flights(I'm a disabled vet who was injured in the line of duty) I need easy access to toilets I'm unable to crawl over people, in turn need idle seat). Paid for isle seat all 4 flights- just to see the flights were super empty, people were sitting where they wanted anyway. Thanks for taking my $ for the seats tho spirit:-|. Staff wasn't that friendly compared to other airlines I've flown on. Not food. No entertainment on flight. Not worth it. If they don't do better business they won't last long I feel. There is potential just needs some work!"

Cons: "Same as above."

Pros: "אני אוצה לקבל זיכוי על כל החודשים שחייבים אותי ב 19.90 ש״ח למרות שכלל לא השתמשתי בכרטיס. מה גם שנאמר לי בשעתו בחנות שאין כלל עלות עבור הכרטיס הנ״ל. כשהתברר לי שיש עלות חודשית( לדעתי זוהי הונאה לשמה)חזרתי לחנות כדי לבטל את הכרטיס ואמרו לי שזה בלתי אפשרי. ניסיתי ליצור קשר עם cal ולא הצלחתי בשעתו. אתמול סוף סוף הצלחתי לבטל את הכרטיס ואודה לכם באם יוחזר לי התשלום החודשי אותו אתם כביתם ממני בחודשים האחרונים. לדעתי מדובר ב 4 חודשים. תודה מראש טובה ברנר ת. ז 042388421"

Cons: "I didn't like the baggage policy. I didn't like the check in policy or the fact that they don't support TSA precheck because they hope to sell you on an additional fee that will get you through a prority lane. I didn't like the seats which are hard plastic, close together, and don't recline. I didn't like the mini tray table that wouldn't support my laptop so I couldn't work. I didn't like that Spirit falsely advertises with the tag line "LESS MONEY, MORE GO" when the base fare for my connecting flight on this sub-par airline was more expensive than a direct flight on a better airline-before the other fees were added."

Pros: "The flight itself was fine, no delays. Crew was friendly."
Cons: "When I booked online I knew that I would be paying for a baggage fee. According to the website it looked like the fee would be $30. I was okay with that as it was still cheaper than flying a different airline. However, when I checked in (also online), the price was now $45 each way - so a $90 difference. The other flight would have been cheaper. For this reason I will probably avoid Spirit in the future."

Pros: "The crew on this flight were friendly, although the Spirit crew on my previous flight were very rude to a woman who was on her way to a funeral when she told them that one in her party had been left at the gate."
Cons: "EVERYTHING cost extra (snack, coffee, water, picking my seat, bringing a carry on, a checked bag over 40 lbs.). The seats didn't recline."

Pros: "Nothing"
Cons: "Everything so awful airline"

Pros: "Open seats"
Cons: "Having a cold"

Pros: "Spirit Airlines does an excellent job. They had a full flight to Chicago, and I understand why! Their staff are fun, safe and courteous, glad to help in any situation. The seats were comfortable, and clean. The cabin was clean, and cold. I like cold. I'll fly Spirit every time. Thank you!"
Cons: "Everything was perfect. thank you"

Cons: "I booked my return flight the same day i booked my departure. I didn't recieve an email with my itinerary nor was i charged for the flight so i called the airline. After 30 minutes of my time wasted i was still on call waiting. The day before my return flight i panicked and bought a whole new ticket and then like 8 hours before muy flight i get an email asking if I'm ready for muy upcoming flight. I am completely disappointed with both kayak and spirit airlines. I WILL NEVER AGAIN BE BOOKING SPIRIT AIRLINES AGAIN!!"

Pros: "Cheapest flight is a win in my book. You get what you pay for and I paid to get there. Crew was nice, flight not so bad. Would only recommend this airline for flights less than 3 hours."

Cons: "My flight was delayed the entire day until the very last minute which almost caused me to miss my flight. Spirit airlines is the worst airlines I have ever flown on. I will never flight Spirit again."

Pros: "low fare"
Cons: "check in process was confusing- one airport you had to pre-print, the other you didn't, no cell phone tickets allowed. There are higher fees for carry-ons than checked bags. Didn't like the attitude/marketing at all. I've flown other no-frills carriers but these guys just rubbed me the wrong way!"

Pros: "The tight quarters were challenging for my near 6 ft son. However, because the seats don't recline, he didn't loose any room to the person in front of him."
Cons: "Very few snack choices to purchase for anyone who is gluten-free ."

Pros: "Our flight got cancelled about 1 hour after it was supposed to departure, due to mechanical issues. Since Spirit doesn't have many airplanes we were redirected to rebook our flight which would not get us anywhere until Monday morning, if we use Spirit. They did offered flights with other airlines, but of course those were gone fast. I missed a race, asked if they could refund at least part of that fee and was told no. Crew was nice, honest and helpful."
Cons: "The honesty of the crew."

Cons: "I flew in/out of two major cities and was reluctant to fly on Spirit, for good reason. Flight information was difficult to find at airport (Spirit rented a United gate and did not have any listed information on boards) and I relied entirely on my phone to follow flight delays and changes. When flight was cancelled there was no effort accomodate passengers on another airline, despite many flights available, and the next Spirit flight was two days later!!! Spirit offered refunds for that flight but the website did not work for two days and the wait was very long, over 20 minutes, on the phone. The baggage and seat fees add a significant amount to the cost of the ticket so that it is no longer less expensive than a more reliable airline. I will never fly Spirit again."

Pros: "Flight was cancelled 2 hours before departure and it was impossible to buy any other flight to New York on any other airline on that date."
Cons: "Service, attitude."

Pros: "Price"
Cons: "Managed to catch a virus so couldn't travel (doctor's orders). Partial credit was given when I'd much rather just have a refund."

Pros: "very uncomplicated"
Cons: "to little information about baggage restrictions (no carry-on included!)"

Pros: "If you're traveling light, the airfare is great. Only pay for what you need - no food, no luggage, etc."
Cons: ""Read the fine print" is what I was essentially told when I learned I had to pay $50 to check my suitcase. I booked via Kayak - who gives no indication of the several fee options to check luggage, beginning from $30 online at spirit.com and so on. Disliked the service and structure, won't fly Spirit or book through Kayak again."

Cons: "Cancelled my flight at the last second."

Cons: "I was charged an extra $50 to check-in my bag at the counter! Quite mean! I wasn't preinformed!"

Pros: "The flight was good. I wish there had been a little more room but I will definitely fuse Spirit again if the flight is the right price"

Pros: "Seats looked new"
Cons: "The flight was delayed over an hour & half due to 'no landing time in NY'. Totally unrelated to weather or the aircraft. Drinks are available for a fee - even water!"

Cons: "The plane took off about a half hour late because they switched our gate at the time we were supposed to start boarding. Everyone had to be moved from one end of the terminal to the other."

Cons: "Very unsophisticated passengers"

Pros: "-In general with Spirit you know what you're getting. A cheap flight with only the bare bone necessities to get you where you're going. Generally I'm okay with this approach to save a buck or two but this experience tipped me over the edge of never flying Spirit again."
Cons: "To paint a picture before I get into details, public transit broke down so there was a huge rush of passengers for this flight and others, all leaving around the same time of night as the last round of flights from the airport. -The man at the counter said he could not print our boarding passes because the flight was already boarding as it was 30 minutes before doors closed. -We used the terminal and got an error message saying to see someone at the counter, so we went back and talked to another lady at the Spirit counter. She printed our tickets and was even able to check in my last minute checked bag. -No one at Spirit would walk us through security, which I guess is understandable (though a common courtesy on other airlines) when the security line was so long. -By this time the security line was so long after we had fumbled around for 10 extra minutes with the first man at the Spirit counter that we decided to give up. We later found out that they held the doors for 15 minutes because of the long lines at security, information which no one at Spirit ever volunteered for us, which would've allowed us to get on the plane. -There were 3 or 4 other passengers very upset at the counter employees not willing to print their boarding passes for them who could have also made the plane. -We had to get a flight out the next morning to make our international flight from BWI, so we wanted to go get the checked bag back from Spirit. This was by far the best part of the trip, as the woman at baggage was able to confirm my bag had made it on the flight and would be landing in Philadelphia. -To confirm the bag landed and we would be able to pick it up at 9am when our flight landed the next morning, we called the Spirit office at the Philly airport. The woman said to call back at 12:30-12:45 and she would let us know if she had the bag. This was important for us, because if my bag wasn't there I could just pack another for our international trip and deal with finding the lost bag at a later time. -We called 8 times between 12:30 and 1:30 with no response. We also left several voicemails. -At 5am on our way back to O'Hare we were again unable to get ahold of anyone at Spirit in Philadelphia. While boarding our flight to Philly we finally got a hold of someone who said they would go check the office and let us know within 10 minutes. Obviously too late for me to pack another bag, but at least we could plan over the next several hours. Never got a call back, and only received voice mail after attempting contact again several times as our plane prepared for takeoff. -Landed in Philly and what do you know, the Spirit office is closed for most hours of the day, only operating around their scheduled flights. The info. employee at the airport wished us good luck in a hopeless tone. After 45 minutes of panic calling every Spirit phone number we could find, we finally got someone on the phone to come get my bag out of the locked office."

Pros: "New euipment."
Cons: "Final cost was deceiving."

Pros: "The crew was nice!"
Cons: "I had NO IDEA bringing the bag as a carryon was an additional $55 each way. I could have bought a ticket on a better airline for cheaper if I had known. Also, no wifi at all (even for sale) and you can't even get a glass of water without paying for it. Then they push the Spirit airlines credit card on you. Tacky. Awful."

Pros: "The trip was good I think they did the Best"