Amaszonas is one of the best airlines in South America, they never get late and the attention and service is perfect!
Cons: "Amazonas canceled our flight and re-booked us on a flight 2 days later. It was impossible for us to take that other flight because we would miss you final flight back to the states. They were not helpful at all and did not give us a refund."
Pros: "It was a short flight"
Cons: "It was super hot on the plan, the AC wasn’t working"
Pros: "Nothing."
Cons: "2 bad flights with this company in only 3 days. The flight Asuncion SantaCruz arrived with 7 hours delay because of a technicsl problem (it was a 90 minutes flight) The flight Santa Cruz to Asuncion took off and when back after 1 hour flight because of crash window in the cockpit. I think this is not a matter of bad luck but a problem of lack of respect of maintenance procedure... Wont fly with them ever again."
Pros: "The crew is always very polite."
Cons: "My ticket said Gate 8. When I went to Gate 8, it stairway walking down was closed off, so I went to the info screens. It said Gate 5--no big deal, so I just waited there. And waited. I double checked the screens, waiting. Finally it was about 15 minutes to takeoff and few people are there. I run back to Gate 8 (despite the monitors), and almost everyone is boarding. Their planes are so damn hot for the first 30 to 45 minutes. They make no effort to keep them cool before boarding, and since they never have more than two bottles of water for the cabin, you can't even but any."
Pros: "The woman at the check in counter was amazing. She saved us from missing our connecting flight. Unfortunately, the boarding process was horrible and took a very long time."
Pros: "The crew were very kind and the connection time was fantastic"
Cons: "They don't offer any food, despite the fact that it's an international flight"
Pros: "It was easy all around, no delays, no issues with my bags. The staff was friendly."
Cons: "It was such a short flight, I have no complaints."
Pros: "The plane"
Cons: "I had my web checkin done and at bagdrop without explanation the woman at the booth changed me from aisle 2nd raw to one before emergency exit stiff and hiper uncomfortable steat"
Pros: "Check in was smooth. Staff were very friendly and helpful"
Cons: "Entertainment was only available in Spanish"
They had a problem with their air conditioning system and we almost had heat strokes because they blasted HEATED AIR for almost 40 minutes and there was literally no air. This is the worst airline in Bolivia. Can't believe we have no other options sometimes.
BOA airplanes are so old and dirty, the bathroom was so nasty, it smelled so bad and had tape all over the cabinets. My chair wouldn't recline, we had no entertainment, the flight was super cold. The only positive thing about this flight is that I feel it's so old that they even serve food, like in the past! I travel a lot and nowadays the companies only serve some snacks or sometimes offer something to eat if you pay. Not the case with this flight. Never again flying with BOA. They are definetly the worst.
This is one of the oldest airplanes I've ever been in. No tv, no entertainment at all, seats are SO UNCOMFORTABLE and the whole flight was so cold. It's the worst flight ever. Avoid it.
Do not flight in BOA, pay a little bit more and you can use Copa or Avianca, this company is a nightmare from the boarding process, plane quality, services, etc, etc.
Cons: "The crew was not very friendly or smiling. The dinner was ok but only 2 choices and the sandwich served from Bolivia to BA was horrible. The crew never passed by again to ask if anyone wanted more water, soda, tea ..."
Pros: "Overall experience was outstanding. Clean, comfortable aircraft combined with excellent crew constantly and sincerely concerned about the passengers wellbeing. Not the standard rudeness of certain airline service overworked and unfriendly crew."
Cons: "At the airport the line for checkin can definitively be better organized. Rather slow."
Pros: "Very friendly crew. The legroom was so much better than most airlines. The price was great."
Cons: "Entertainment"
Pros: "The crew was very friendly, and tended to all my needs. They always offered me more water or drinks. The food was great. The boarding was from back to front, which made things so much easier and less stressful."
Cons: "There was no entertainment."
Pros: "The crew and captain"
Cons: "They need to be more kind of serious respect the time"
Pros: "Nothing"
Cons: "Flight was delayed for 11 hours, lost my Miami connection to Wisconsin, had to buy another ticket to reach my destination."