Daily cleaning, installation of cabin HEPA filters on flights from College Station to Central America
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Scores according to KAYAK customer reviews
Pros: "I was moved up to seat 9E from 16E move leg room makes a difference"
Cons: "I had started a movie on the earlier flight but I could not finish it because it was not offered on this flight"
Pros: "Is ok"
Cons: "More space between seat and free food"
Pros: "On time. Fast boarding. Comfortable seating."
Pros: "Embarrassed to say but there wasn’t one thing I enjoyed about this trip. I felt like I down graded to Spirit or Frontier Airlines. The flight was terribly hot, delayed multiple times coming and going. Given, I paid for priority round trip, I was delayed to Main boarding and seated in 7A."
Cons: "Adjustments to the above statement. In addition to my next travels plans, I’d like to be seated in First class. My next travel dates with AA are 06/27/2019-07/05/2019. Please feel to contact me directly firstname.lastname@example.org"
Pros: "The crew was nice."
Cons: "EVERYTHING! We were supposed to leave at 7:30 pm and we ended up departing at 9pm"
Cons: "I had almost two hours to make my Moscow connection. I almost missed the flight! The bus transfers are awful. I will avoid this airport if possible. M"
Cons: "We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding"
Pros: "The exit row seat was clutch!! I couldn’t imagine sitting anywhere else!!"
Cons: "The boarding process was chaotic. Not very much room at the gate and very disorganized."
Cons: "I didn’t like the food, worse I’ Ever taste"
Pros: "food,movies, prices"
Pros: "Latam would not transfer 1 medium baggage from LATAM to Avianca at Lima"
Pros: "Customer service, boarding and service onboard were excellent."
Cons: "Why go through security over again as a transit passenger? Especially, as Lima airport security appears poorly organized."
Pros: "I loved everything. No complaints. American airlines is one of the best airlines I have flown with."
Pros: "Entertainment options."
Cons: "This new low life category where you cannot even pay to be treated like a human."
Pros: "Worst airline food in years."
Cons: "Food was bad on all 4 legs of trip"
Cons: "Remained on tarmac too long before allowed to disembark airplane in San Salvador. However, I did not miss my connection because of it. Did not offer enough water during flight! I was getting dehydrated."
Cons: "No complains"
Pros: "Relatively quick, friendly crew, on time (boarding, departure, arrival)"
Cons: "Hit a bit of turbulence, food was good, but can be improved"
Pros: "I was upgraded and dinner was delicious."
Pros: "Jams you up with connections in Charlotte."
Cons: "Always running to make connections."
Pros: "the flight was AVIANCA , not American Airlines"
Pros: "A few ground staff tried to help, this was good of them."
Cons: "The flight was delayed by three hours. I missed the following flight. American Airlines ground staff in Dallas (with the exception of one person) were terrible as the refused to help me get a new flight (since the flight was ticketed on BA). They also said the delay with American Eagle had nothing to do with them. I lost my one and only upgrade because of this and had to spend the night in Dallas. American Airlines are terrible."
Cons: "Tiny airplane. We had a delay of 2 hours."
Cons: "The fact that for an aisle seat in economy I need to pay extra. I feel nickeled and dimed."
Pros: "The crew was pleasent and helpful"
Cons: "Didn't get my bag, on either end"
Cons: "Food in general"
Pros: "Good food, kind staff, free booze"
Pros: "Good food!"
Pros: "Crew did the best they could considering the situation."
Cons: "There were multiple delays, leaving half my flight with missed connections in Phoenix."
Pros: "one more bag"
Pros: "Ended up being American Airlines not Finair. Great 788 felt like the shortest trip to Dublin I've ever had."
Cons: "Although not the worst food I've had on planes it certainly left room for improvement."
Pros: "I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey."
Cons: "The staff, specifically Stephen, need to focus when serving who he served and where he left off! 5 passengers were not served at all until they came around for trash which we did not have! Then were told there were not any full meals left! If you booked that many tickets the amount of meals should match!"
Pros: "Nothing very unhelpful staff also very rude"
Cons: "How they sell a ticket without seats available?? Very unpleasant flight! I will never buy through kayak.com and never will flight with American Airlines again"
Pros: "Las aeromosas muy amables y profesionales."
Cons: "Los asientos incómodos que no funcionaban el cambio de posición. El pago de sobrepeso escandalozo; por 10 Libras $160 más extra fees...."
Pros: "It was comfortable, nice staff and had a meal as well"
Pros: "plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight."
Cons: "I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts."
Pros: "The flight was fast and good service"
Cons: "En El Salvador the person who check my luggage was rude And throw my medicines to the garbage and she told That I need a proscription from my Dr , never it happen before , I think she work for El Salvador airport but she was rude"
Pros: "Solo que a la 1:10pm le comunique al sobrecargo del vuelo Avianca #928 Lima _ salvador 1010 1: 20 pm hora local me di cuenta que se quedo el anillo de matrimonio en el paso de migración en la bandeja, el sobrecargo me di una instrucción que debía hablar con el encargado del Salvador la Srta Geaninia Gomez indica que como no es pérdida dentro del avión no se hacen responsables, lo que no estoy de acuerdo que me digan eso ya que es trayecto del vuelo que estaba realizando voy a tomar medidas para presentar un reclamo ya que es un valor sentimental ya que ni me dejaron ir a ver estando casi 40 minutos y sentí que no me ayudaron por los menos con una llamada en el departamento."
Pros: "good attention"
Pros: "The aircraft was not well maintained, middle holds were small and could not accommodate a normal hand bag. A side hold had to be taped to close it."
Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."
Cons: "Movies broken has to change seat"
Pros: "Flight was on time with no problems. Had to check my carry on due to lack of space but my bag arrived quickly at my destination so this was not a big deal."
Cons: "Boarding is always a free for all. Even though passengers are called in groups no one listens and the boarding process never seems very efficient."
Pros: "The curticity of the staff"
Cons: "Not enough leg room my seat was 7a not comfortable and an upgrade was to expensive. Also need more options when booking a flight online"
Cons: "The flight was delayed and we had to wait in a long slow line, however , once we got to desk , the agent was very nice and we had already been rebooked on an Alaska flight. The resolution was acceptable but it made for a 12 hour travel day instead of a 4 hour travel day."
Pros: "Space security manners"
Cons: "Was 4 hours late"
Cons: "Muy mal servicio, no dieron ni agua solo galletas vencidas ni una bebida, muy mala experiencia no recomiendo viajar en UNITED"
Pros: "Seats are too crowded."
Pros: "Flight was good and I am satisfied."
Cons: "My entertainment set didn't work because the headphone jack was broken so that was a major bummer."
Pros: "On time"
Cons: "Crew was not helpful, entertainment on screen was archaic and all but useless. Terrible leg room, no accommodation for carry on luggage and just generally in pleasant experience with united"
Pros: "Roomy seat"
Pros: "Quick direct service with no connections."
Cons: "Seated in 8C on 737-900. Could not strrtch legs as blocked door to toilet in front of my seat. Had one passenger exit the toilet and fall in my lap."
Pros: "Not much."
Cons: "The flight was delayed. The in flight entertainment didn't work on my iPad. Apparently I needed the United app. It would've been nice to have been notified of that before I got on the plane."
Cons: "Again United ugh! They took us to the gate where we had a 4 hour layover. We watched an emergency happening at the gate (not their fault) which caused delays at that gate. When it was getting close to the time for our flight and they were still boarding an earlier flight, I checked with them to see if ours would be delayed. They had changed the gate without making an announcement. We had to get ourselves to the new gate with barely time to spare. They never turned the seatbelt light off for the trip so we could not use the restroom"
Pros: "Delayed for two hours asked three tunes if I would make my other flight and no attempt to help me just was given a I don’t know response!"
Cons: "That the staff wasn’t willing to help make an informed decision!"
Pros: "Great service in business class, as always."
Cons: "Weather system on the way down, but the pilot and first officer were tops"
Pros: "I liked the perfect landing!!"
Pros: "Overall I am so disappointed"
Cons: "Deleyed flight in Huston, my baggage’s stayed behind"
Cons: "Never made it and had to go yet to another desk because it was a united flight this was the worst i have ever experienced"
Pros: "Everything was good !"
Pros: "Through security in 10 mins, plane left and landed on time. Great staff, well organized."
Cons: "Could use a vegan or vegetarian option for in flight meals?"
Cons: "The plane was almost unbearably hot prior to departure. We had to wait in the plane for ~25min due to an issue with the plane, and everyone was fanning themselves down. I actually was worried about the health of some of the older passengers on the plane. Bad experience overall."
Cons: "Wifi was unusable 90+% of the time, will request a refund. All coach seats will be terrible on a 12 hour flight...I had exit row "window"...no window, and the slide mechanism consumed all my leg room. But, I could get out, if I needed, and I could lean on the bulkhead. Most of the crew were fine, but some were a bit directive and one appeared to be going through the motions."
Pros: "Oh all try other airline next time"
Cons: "2hours and 30 minutes delay time for unreasonable issue And a bayless little drink for 8 dollars + tax really."
Cons: "The plane was 3 hrs late from dulles to houston ww were only given snack they should given us a full lunch."
Pros: "I wouldnt know"
Cons: "I didnt like that I was charged almost a full month after the booking and wasnt reimbursed for ANAs fuckup"
Pros: "Is goood"
Cons: "Very good"
Pros: "Don't do it."
Cons: "The ticket was over- priced, the staff was untimely and indifferent, they were overbearing and incompetent."
Pros: "Overall it was ok. Spot on landing by the pilots every time. Good crew."
Cons: "No free entertainment. The plane was not equipped either."
Pros: "Flight was super delayed and everyone was way to unorganized."
Pros: "Crew was great. Very patient with a difficult situation."
Cons: "Issue with something in the bathroom. I was on the plane watching them decide what to do for 20 minutes or more. Then I had to de-plane (just my row) while they cleaned. Then they decided it was too wet. Everyone deplaned. They changed planes and we didn't leave for hours. Seems like they could have found the issue and changed planes before we boarded."
Cons: "ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!"
Pros: "The crew was polite and offered an extra six ounces of water in addition to the usual beverage service. The flight departed and arrived on time, which is a rarity when dealing with ORD."
Cons: "The cabin was near 80 degrees Fahrenheit for about 30 minutes of boarding. During the boarding process and taxiing, the DirecTV add ran theee times. The commercial was annoying and loud. Once would be enough."
Pros: "Helpfully and we'll guided"
Pros: "Fast and efficient."
Pros: "Flights were on-time."
Cons: "They made me checked the bag at the airplane gate and it took forever to get the luggage from the baggage claim once we landed."
Pros: "Food and service we're excellent! New plane, very comfortable seating and easy to use entertainment system"
Pros: "Since we were the last ones to arrive at the gate because of our delayed flight they had to check our carry-on baggage with the luggage we didn't have locks and nomally what we carry in that bag are fragile or valuable things. They should at least have plastic gauzes or fragile stickers to put on the bags. I don't know the reason but the flight attendants left about the last 6 rows of passengers without pretzels or drinks. There was no device to view movies. Leg space too tight."
Pros: "Easy buddy"
Pros: "I realy enjoy the flight"
Cons: "Wifi is wrong"
Cons: "i had to pay $25.00 for my one bag on my flight home but didn't have to pay from indy to washington"
Pros: "The aircraft was neat, clean and up to date. Boarding was well organized. Take off and landing was great."
Cons: "The service crew could have been more friendly."
Pros: "Plane very clean somewhat new. Well kept."
Cons: "I hate when you get to the airport and you have a question or doubt and there is not a human being!!!! Only kiosks!!!! I hate it"
Pros: "The service was prompt and professional. The plane on this trip was clean and in good repair. The snack was simple and tasty. It was a pleasure flying United."
Cons: "The first flight from St. Louis to Chicago was very small. While I don't have concerns about flying in a small plane, I can imagine those nervous about air travel would feel concerned with the size of the aircraft."
Cons: "The gate attendant did not give proper updates when delay was occurring. Kept disappearing when people were getting upset instead of answering our question. The lady at the ticketing counter had an attitude problem when I asked for alternative flight options or when the potential time this flight would be leaving. They kept telling us only 30 more minutes for 3 hours!"
Pros: "I am Brenda Crooks, Zachary's mom. I am the one that actually took the trip. I went to Connecticut to see my son, Samuel, get his white coat for medical school. I will never forget my experience in Newark, New Jersey. I met a wonderful woman named Yevette who checked in my luggage. She is to be commended on going above and beyond the call of duty. I don't know her last name. She knew I was very upset because I was leaving my 22 year old baby in Connecticut. She sympathized and comforted me. She put her arms around me and assured me that everything was going to be alright. She is a wonderful woman with a big heart. She is the true meaning of a lady. I will never forget her and thank her so very much for being so gracious and kind to me."
Pros: "plenty of leg room and space"
Cons: "There were 3 delays and 3 gate changes ....very inconvenient Rude to dismissive employees (mostly Chicago o'hara)"
Pros: "Everything was smooth"
Pros: "Great short flight and crew."
Pros: "Flight was not longer."
Cons: "No free entertainment. Didn't give out headphones until an hour into the flight. Tight seating. No meal service."
Airlines flying from College Station to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from College Station to Central America
Masks required on board, masks provided on flights from College Station to Central America
Social distancing seating
Middle seats unavailable to book on flights from College Station to Central America
Testing for antibodies, testing for symptoms for flights from College Station to Central America
Waiving of change fees. Search flexible flights from College Station to Central America