No PED was available didn’t have anything for entertainment if you weren’t buying it seems every thing available for 3 hour flight and flight was scheduled for 2 hours and 55 minutes No snacks made available came thru once had a small bag of pretzels cup of coffee and never came back
Crew and food.
The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.
I had the row to myself. Smooth flight. On time. Actually we got there early.
My arm rest would not stay up. Flight attendant almost seemed rude. Might have been just her tone. She seemed annoyed. I could be wrong.
Excellent support from everyone as all were very helpful with assisting my need for wheel chair.
Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Thankful for coffee being served without charge. Not all airlines do that.
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen.
Crew was very helpful.food
Food was not upto the mark.
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