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The tv and remote didn’t work. The plug to charge our phone didn’t work.

Very, very tight legroom. They must’ve jammed in an additional few rows of seat seating. Denver to Munich was the least legroom I’ve ever had on any flight, let alone a multi hour international journey. I will not take that flight again.

Very good, i got two seats for myself, and was comfortable with the blanket i got

Food is too little (in volume) and too spicy.. There are no snacks in the back of the plane in between meals.

We had a 1 1/2 hour delay before we left Denver. When we arrive to Frankfort, they didn’t announce that people with connecting flights to exit the plane first. My next flight was already boarding when we we taxiing in to the gate. I waited another 10 minutes to get off the plane. I had to run to catch my next flight. I mean run! I made it with one minute to spare, but my luggage did not. My luggage came two hours later on a different flight.

Both flights were delayed and we missed our connection. Our second flight was delayed 3 times. I have always had great service and never any problems with my flights on Lufthansa. My last two flights were, unfortunately, awful. I fly quite often to Germany and have had better luck with United than Lufthansa.

Excellent staff and flight experience. Would rather that I had upgraded to Premium Economy for extra space, but I will know to do it next time.

It was my first experience in business class. It was everything I expected and more. Service was impeccable, food was delicious and I felt rested once I arrived to London

Sorry, I’m not a fan of United. The seats are just too cramped and uncomfortable if you are traveling very far.

Zero legroom or space in economy. Flight was delayed into Munich causing a missed connecting flight and other missed bookings. :(