Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Ivory Coast
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Scores according to KAYAK customer reviews
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Pros: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."
Pros: "Crew was very friendly. Food was excellent"
Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Pros: "In flight entertainment was great"
Cons: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"
Pros: "Crew was amazing. Service and food was good."
Cons: "Random TSA check was not needed at the end when boarding."
Cons: "Great experience"
Pros: "The crew was friendly and always came around with water."
Cons: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."
Cons: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Cons: "Better in flight entertainment"
Pros: "Crew was very nice and the food was excellent"
Cons: "The fligh Washington delay more than a hour"
Pros: "Didn’t like the sandwich offered"
Pros: "Crew was nice movie selection was good."
Cons: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Pros: "1. The flight attendant staff was very polite and cheerful. 2. The plane was clean and comfortable."
Cons: "1.The entertainment monitor did not function well enough to be able to watch. 2.The headset only function on one ear. 3. You could not hear announcements over the PA system"
Cons: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."
Pros: "Everything. crew friendly and food/drinks the best"
Cons: "Nothing...all was wonderful"
Pros: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Cons: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Pros: "Just a routine flight but done with perfect execution."
Pros: "The Air France service was ok. Got me to my destination on time and alive."
Cons: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"
Pros: "En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France"
Cons: "Le capitain et l’aterrisage"
Pros: "My seat"
Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Cons: "Tiny uncomfortable seats."
Cons: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Cons: "Plane left more than 40 minutes late with no explanation or apology."
Pros: "The crew was super friendly and always gave the feeling that they want the customers to feel comfortable and enjoy the flight. One of the crew members even offered me to move to an emergency exit seat (without me asking to move) because I am tall. Amazing!"
Pros: "The service was very professional."
Cons: "Everything went well."
Pros: "The crew and flight was faultless"
Cons: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."
Pros: "Plane was clean. Pilots made up some of departure delay time in the air between NCE & CDG."
Cons: "Unorganized boarding process and minimal info or announcements regarding delay. Failure to respect SkyPriority status at boarding were disappointing. (Staff allowed it to be a bit pushy and chaotic and people were able to force their way in line, ahead of those who had been waiting in line.) Seats were okay but no recline and underseat storage was small. (Backpack wouldn't fit underseat and had to be stored in overhead.) Passengers crowding from back of plane upon arrival made it hard to deplane and felt rude."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Cons: "People may think,that the delay of the flight has set my mood for this review but I can ensure it has most definitely not. With all the bad weather, I was already very happy to connect right on time in Paris. However, a long haul A380 flight with such a tight seat configurstion is almost embarrassing for an airline. The in flight entertainment is at a very poor level, not only with the screen being very small and outdated, many of the movies are only available in French and the international selection very limited. The food was not much of a delight, whereas the presentation was nice. However, in all the 7 h between the services, nobody came around with refreshments in a completely booked flight, neither was announced that a trolly would be set for self service in the galley. Lucky the ones who got up and found out about. In terms of amenities, again, the airline is lacking of originality and saves cost. Bottom line: you get from A to B, but there are so many better competitors in the market, which I shall definitely consider on my next travel."
Pros: "All was good we didn’t feel the time 9 hours passed easily"
Cons: "Nothing special"
Pros: "The inflight service"
Cons: "The 3 hours delay"
Pros: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Pros: "Punctual, great food in Premium Economy, friendly crew."
Cons: "Took over 75 minutes (after arrival) for baggage to arrive on the carousel. Boarding area did not have well-defined lanes for different groups."
Pros: "Crew was friendly and professional, fresh croissant and hot chocolate on my short flight. As many airlines charge now for any and all food items it was nice to again experience fast and efficient food and beverage service without the tedious hassle of ordering and paying. I’d gladly fly Air France again. First time, but likely not the last."
Cons: "Like all airlines , the seats could use a few more inches of space, even two would be nice."
Pros: "The crew was good and very good pilot's"
Cons: "No leg room between seats"
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "Short, lots of leg space"
Pros: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Cons: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Pros: "Priority boarding"
Cons: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."
Pros: "No issues, quick trip, friendly staff, comfortable ride..."
Pros: "Crew and boarding, not much else to talk about. Late for take off, but made it on time"
Cons: "Late leaving and arriving."
Cons: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Pros: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Cons: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Pros: "The crew was attentive but only on the basic standard service."
Cons: "I truly love that there are very few travelers. Also, I went through a lot getting to have done a covid test in order to travel, no one asked for it! Also when filling the custom forms they could have been and explain that one paper form was enough for a whole family"
Pros: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Cons: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."
Cons: "It was over an hour late with little information about why. The gate wasn't shared until the last minute. Boarding was awful and confusing. We were stuck sitting at the gate for a long time with no air and the crew didn't deserve the last ten rows any water. The luggage also took forever to get onto the belt. Overall bad"
Cons: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"
Cons: "Waiting in many lines, waiting on and taking bus to plane on tarmac, climbing stairs with luggage in hot sun."
Cons: "Was exelent"
Cons: "Probably the most uncomfortable flight I have taken in a very very long time. The ride was smooth but the seat was so terribly uncomfortable. I was in pain on arrival."
Cons: "Not missing our connection due to delays."
Cons: "I fee cheated because it is the first time that I have. to pay for luggage. In their website it states that the basic fare allows in check-in bag. They said to me that there are different categories of basic fare, which is not disclosed in their website. Additionally any seat change cost"
Pros: "On time"
Cons: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."
Pros: "Self checkin, there was no line and things moved quickly."
Cons: "Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood."
Pros: "The crew on both flights were despite the first flight being delayed by 2 hours."
Cons: "More communication with the passengers."
Pros: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Cons: "flight was more than 4 hours late!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Cons: "TAP's stupid rules against my destination. Not faire!"
Cons: "The flight was delayed and I missed my next flight. They charged me for the next flight (from Lisbon to Porto) full price but put me on wait list, contrary to their representation (Tap Air as well)."
Pros: "The better question is what did we not like."
Cons: "Careless staff, unorganized, rude, long lines with slow working agents. We were traveling with our three and six year old and started with a weather delay and then eventually a cancellation. We stood at the Barcelona airport from 7pm until 2:30am with our children. Nobody offered us food vouchers, taxi or hotel. We had to ask and only got a hotel which was an hour away and taxi on us costing us over $100 euro! Everything closed and our children ate cookies from a vending machine for dinner. Finally we got to our hotel after 3am and slept until 6:30am to catch another taxi on us back to the airport just to find out it’s delayed and we would miss our connection in Madrid back to Miami. We arrived the airport again at 9am and at 3pm we’re finally given food vouchers for our hungry children to eat something. American Airlines has a direct flight from Barcelona to Miami but they insisted they couldn’t do that for us and we’d again stay another night in Barcelona at a hotel. This would all be fine if we weren’t traveling with small children, they didn’t have school and we didn’t have to work and had extra money to pay for all the inconveniences. This was by far the worst experience we’ve had and will never choose Tap again for our travels!"
Pros: "Friendly staff"
Cons: "One of my checked bags never arrived. It has been a week and I still don't have my bag."
Cons: "The long delay, more than 1.5 hours."
Pros: "Everything about the flight was great."
Cons: "If you're going to charge for a checked bag on an international flight, it would be nice if you made that clear on the ticket purchase. A tiny link buried in the information section "See baggage information for additional fees that may apply" doesn't make it abundantly clear that you're going to be hit with an $85 charge each way (ultimately $380 for my wife and me round-trip). Sneaky and dishonest!"
Pros: "Food was good, but no champagne offered. The attendants were nice, though."
Cons: "It was not a business class at all. I was put in the same big bus together with econom class passengers. There was not supposed to be any business class in this airplane, since chairs are all the same and not comfortable. No entertainment of any kind at all. It's a waste of money."
Pros: "Comfortable chairs with foot support., friendly staff, good food and choice of entertainment."
Cons: "Had to check 2 of our luggages, and it cost $95 per piece. Never flown an airline where I had to pay more than $50 per piece. Also carryon has to be less than 8 kg. Our small luggage that we had to check never had any problems with any other airlines about being a carryon but since it was over 8 kg, it had to be checked. Flight was short but no entertainment screen to watch or listen to music. Will not be flying with airline ever again."
Cons: "Flight was late and made me miss the connecting flight"
Pros: "Food was good."
Cons: "Flight was delayed"
Pros: "direct flight to Porto on this airline."
Cons: "too small seating and leg room. meal options could be better."
Cons: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Cons: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"
Pros: "The head stewardess was so helpful and nice! I was traveling alone with a 3-month-old baby and was very stressed out. The head stewardess helped me so much, gave me a more comfortable seat, a private place to breastfeed and a bassinet for the baby! She was amazing and I owe her so much for making my experience better. I also received a baby gift package that had a much needed pacifier clip! The flight was also the smoothest flight I've ever had across the Atlantic!"
Cons: "No movie was shown on the shared TV in the first row. Had to only listen to music. Long stressful wait to board."
Pros: "Meal was OK."
Cons: "TAP changed our seats even though we had paid extra. They were narrow and uncomfortable."
Cons: "Boarding was refused at gate due to late arrival of previous flight which was also a TAP flight. No assistance to delay following flight or accelerate our deplaning even though the next identical flight was three days later."
Pros: "the flight was fine."
Cons: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"
Pros: "The crew were kind and considerate."
Cons: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."
Cons: "Staff at the check-in and boarding."
Pros: "Seats are ok and good entertainment system"
Cons: "The attitude of the hostist and the way they dont give you food choices and don't even explain or say what food they are giving you. When i ask whats in this they gave me a look and a weird attitude"
Pros: "Good staff, Quick flight, Easy flight no problems. The biscuits are tasty."
Cons: "Seats need an inch or two more leg room for me, the biscuits they gave out were tasty but would of been really nice to have a sandwhich. But that's air travel these days. There was a slight problem with the air craft before we took off. Air conditioning was off and the door were closed while we sat there for 15 mins. They kept us well informed though, not the end of the world."
Pros: "One of the best flights my husband and I have had in awhile. Comfortable, especially for a 6 hr flight. Good movies, crew very nice, food okay."
Cons: "Overall it was a good flight - no complaints!"
Cons: "The monitors did not work."
Pros: "The flight was on time. The airplane was clean, there is a lot of space between seats, the seats are confortable and each seat has a computer screen so you can play games, watch movies, news. Etc. The airplane is a brand new airbus."
Cons: "Airplane should have more bathrooms."
Cons: "Our tickets said our flight was at 11. We got to the airport two hours early but found out our flight was actually at 10 (they wouldn't let us to try to make it). The airline didn't take into account / adjust the local time when we booked. Multiple customers experienced the same issue. We had to buy tickets on another airline."
Cons: "I got food poisoning from the dinner that was served. The crew was very helpful though"
Pros: "The plane had a helpful crew, the plane was modern in that they had a usb charger and plugs for both US and European voltages and there was plenty of space to relax in during my flight."
Cons: "bad checkin. just trying to get more money for baggage.."
Pros: "Easy check in and bag handling"
Pros: "Offered food, left on time, arrived on time. Seat next to me was empty."
Cons: "Turbulence, only one check in line at the gate."
Pros: "Very punctual departure !"
Pros: "Ask persons for veg or non veg snacks before u served please."
Pros: "The crew was super nice and the seat was great"
Cons: "For the price i got the ticket i couldn't asked for more. Thanks a Million"
Pros: "The crew was amazing!"
Cons: "Food was good, temperatures appropriate for hot and cold. Fresh fruit or vegetables would be nice rather than processed."
Pros: "too crowded , not organised enough"
Cons: "Boarding was awful"
Pros: "Seat reclined far back"
Cons: "Entertainment limited, esp. when you consider passengers may have two or more legs on Brussels Airlines flights Boarding chaotic Some of the crew were rude/ dismissive of African or African-presenting passengers No blankets were passed out, despite the cold temperature on the plane. My bag was lost"
Cons: "Reject luggage when it fits is aggravating unacceptable Refuse to get cup of coffee when trapped by sleeping passenger Reject cuz luggage 1 lb over when they sent the other luggage on I could have tfr’d l lb to. Check in totally unhelpful 3 security checks by you is hassle and people rude .. tr"
Pros: "Good movies."
Cons: "I called United to make sure there was a children’s meal for my 3 year old. There was not."
Cons: "Bus navette between thé flights"
Pros: "Good Staff, Good Service, On Time Departure and Arrival"
Cons: "The ticket price was so expensive"
Pros: "cheap ticket"
Cons: "lack of service, very unfriendly stewardess"
Pros: "The chairs were comfortable the staff was very attentive and nice"
Cons: "I cant really say anything bad except for the fact that my luggage was broken but i did go to the counter and the person was very nice and handled the issue very proffesionally"
Cons: "It was delayed. I paid very expensive to fly on Business to be on the first row. Because every minute count for me on this trip. But it was delayed. I feel I should get a refund for sum of the money I spent"
Cons: "25 min late too much announcements during night flight, especially about duty free items and prices..."
Pros: "The flight attendant was very quick to meet any needs big or small."
Cons: "Still extremely unhappy about my broken item."
Pros: "I was not at all pleased with the overall experience. Most of the staff was very nice though. The flight staff was nice, the airport staff was not."
Cons: "Flight was delayed without notice. They waited until after we were lined up to board to put this up on the board, leaving us standing around for an hour. They never announced it on the overhead. The boarding process took an obscene amount of time which seems to have been attributed to having one worker confirm passports after we had already been checked at the desk. He moved very slowly. Actual flight was quick and easy. No food or entertainment as it was only an hour."
Cons: "I missed this flight due to my connecting flight being delayed for 3+ hours (not sure)."
Pros: "Entertainment options were awesome!!!"
Cons: "We left late because they were waiting for people from another flight that got canceled to transfer to our flight, and even with the delay, one of my bags got lost. I was the third person to check in for the flight, so I'm not sure how that happened."
Pros: "Great airline"
Cons: "Great distance to walk between terminals for transfer"
Cons: "When I was trying to get in the line to check"
Cons: "the fact I bought a new ticket"
Cons: "There was a long-ish and poorly organised layover in Luanda, which involved the flight crew individually identifying the carry-on luggage on the plane so as to ensure no one who had disembarked had left anything behind. This was literally done bin by bin by a crew member shouting down the aisle, "Who's is this brown bag? Who has a grey Longchamp!!!???" This is not something I have ever seen before and it took ages. The cabin also became very hot during the layover, which cause a 40 minute delayed arrival in Kinshasa."
Pros: "Film selection"
Cons: "Food was disgusting"
Cons: "1,5 hour delay flight from Brussels to Venice and no service with hot tea or coffee for appologize :("
Pros: "They tried and succeeded in making flying as enjoyable and comfortable as it can be these days in economy class. Plenty of legroom. I would absolutely fly with them again."
Cons: "Really, really bad food. Also, the selection of movies could have been better. Most of the foreign films did not have English subtitles."
Pros: "Due to horrendous traffic we got to the airport after check-in but before the plane took off, but they would not let us board and would not allow us to transfer tickets for even any fee. They will not let us use our return tickets either. Is this how you do business? I'm totally disheartened and disgusted by the lack of customer service or even care."
Cons: "We missed.our flight and no one would work with us to reschedule or refund even a partial refund. We missed out flight due to terrible traffic and now we are out $2500 this is terrible."
Cons: "The transatlantic flight from JFK took off about an hour late and we missed the connecting flight. This was very disappointing since half of the people on our flight were gong to Munich and I would have expected the airline to hold the plane for an extra 15 - 20 minutes so we could have made the flight. Instead, an almost empty plane must have taken off on time and we are only able to fly to Munch 5 hours later. Unacceptable from Brussel Airlines / Lufthansa. They should not sell this connection as a flight to Munich or should have held the plane."
Cons: "Late departure in Brussels with confusing and inaccurate information. The food was tasteless, my kids and I hardly ate anything because of it. The in-flight entertainment options were pretty limited. Once again, the flight crew was not very friendly or service minded."
Pros: "Checking in at Gothenburg was easy and staff was great. They went above and beyond to ensure that I could bring my hand luggage with me."
Cons: "Flight crew could stand to learn some service tips from the ground and phone crews. No entertainment on a 2-hour+ flight with 2 kids..."
Cons: "Cramped seats, no video, paltry food service (the "continental breakfast" consisted of exactly one slice of banana bread). And lousy coffee."
Pros: "Nothing special"
Cons: "The flight to Brussels was canceled and we had to spend the whole night at the airport until someone started to give us some attention On the way back they put me and my friends very far from each other and we had to pay even for water on the flight"
Pros: "Fast Boarding"
Cons: "Was waiting for a lagguage over 30min at Tegel airport"
Cons: "The overall organization was poor trying to make passengers off the plan to Kigali and boarding the Kigali passengers"
Cons: "There was a a man who I believe is the lead of the serving crew was very disrespectful and mean to passenger. I would never board an airplane when I see this man in the aircraft."
Pros: "Excellent staff"
Cons: "We paid extra for economy plus, but they completely messed up that part of the reservation. Multiple phone calls and run around at the airport. The "upgrade " is a nice one but the hassle was stressful and still not sure if I'll get the $ straightened. Front of plane warm, but back cold."
Cons: "Not allowing free seat selection when the ticket is purchased."
Cons: "Seats had no cushioning on bottom or back"
Cons: "I have no words flew not honored and I had to buy a ticket at the airport. Thank you for your service!"
Pros: "Food was served often including an ice cream bar after the meal. The crew was very kind, especially Neils. They made us feel comfortable. The flight was smooth and the pilot made necessary announcement clearly."
Cons: "The first meal was not great. But it did have many components. The movie selection was sparse."
Cons: "the airbus apparently has warm spots, and could not avoid being too warm for international flight. Once arrived in Malaga, Spain, no signs whatsoever telling me to go to different baggage belt to find my luggage."
Pros: "Crew was polite in spite of their frustrations and ours."
Cons: "Power outage at Brussels airport caused a delay (no ones fault), a drunk man was let on the plane, which led to us detouring from taxi to another gate to have police escort him off. This led to extra security checks of hand and checked baggage. They found an extra bag? Which led to extra, extra security checks. Worker fell off the luggage conveyor belt, plane was surrounded by medical staff and an ambulance. We finally took off, 3 hours late. I arrived at St. Petersburg, but my luggage did not. The next day I found out it had been sent to Frankfurt. An absolute disaster, many of the problems could have been prevented by more diligence from the airline."
Pros: "Quick and easy boarding, surprisingly good food and entertainment content provided."
Cons: "Not crew weren't very helpful, some were more polite than others. A little cramped in terms of seats."
Pros: "I liked the crew. They were really nice and spoke many languages. Even though my seat was in the middle I still was able to see out of the window."
Cons: "There was nothing:)"
Pros: "Great crew."
Cons: "The seats were extremely uncomfortable. There could have been more (or better) movie options."
Pros: "A really great crew! Food was good."
Cons: "The seats are horrible, the most uncomfortable ever."
Cons: "The seats were completely uncomfortable, they have a leather thing where you put your neck on (on the long flights) which is completely uncomfortable. on one flight there was no entertainment system at all, and in the long one it was fine. Also on one flight while we have already been on the plane the light was delayed by over an hour, because they overbooked or something- it was pretty hell inside, very hot- and no one has even offered a warer. recommendation: avoid."
Pros: "There were a couple of the flight attendants that were excellent: Friendly, welcoming and service minded. Not all, but I have come to expect the worst from United (I fly 5-6 trips a year with UA, 5-6 trips with other Star Alliance airlines). Food in Economy Plus was mediocre at best, it seems United are catering this from a correctional facility. Overall good experience due to the staff, but nothing that wow'ed us beyond being better than what we have come to expect from United."
Airlines flying from Colorado to Ivory Coast have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Colorado to Ivory Coast
Masks required on board, masks provided on flights from Colorado to Ivory Coast
Social distancing seating
Middle seats unavailable to book on flights from Colorado to Ivory Coast
Testing for antibodies, testing for symptoms for flights from Colorado to Ivory Coast
Waiving of change fees. Search flexible flights from Colorado to Ivory Coast