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Pros: second flight was delayed about 30 minutes

Pros: Easy no hassle check in and board.

Cons: Absolutely nothing. Thank you!

Cons: 3 hr delay and had to change gates

Pros: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.

Cons: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service

Pros: It was super

Cons: Nothing

Pros: Flight was on time out of JFK, and quick and easy to board. We took off on time and landed 30 minutes early. This is was a great trip, and I love Delta.

Pros: On time

Pros: Boarded on time in challenging weather in Chicago. Got to Orlando on a day we could well have had problems getting a plane with the weather.

Cons: The seat was the usual uncomfortable coach seat.

Pros: Love the new premium plus. Comfortable.

Cons: 777 overhead bins suck.

Cons: The cabin was cooler than expected. A water bottle would have been helpful to ensure hydrated during the flight when canon lights turned out.

Pros: Leg room on the regional jet actually was better than that of a larger plane.

Cons: We were summoned to the gate area with an announcement that boarding would start in 5 minutes; this turned out to be L-O-N-G before boarding began. After standing around for at least 30 minutes with no information as to what was happening, departure time was delayed several times. This was around lunch time; when I finally decided to buy lunch in the terminal, the departure time was changed again to an EARLIER time, and I had to board without food.

Cons: Flight was late

Cons: Not being delayed so much on an already very late flight.

Pros: Customer service won't answer the phone

Cons: Customer service could answer the phone

Pros: Meal/drink service excellent, friendly crew.

Cons: Boarding process confusing as groups 3-6 all lined up together. No air at seats.

Cons: 3 hr delay and had to change gates

Cons: It was amazing

Pros: The flight crew and the captain were terrific.

Cons: Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion.

Cons: Pilot got us yo phl in record time. Praise the Lord.

Pros: Crew was nice

Cons: Free food

Pros: Everything

Cons: More choices for the meal menu

Pros: Entertainment selection was nice.

Pros: Nothing

Cons: Proper communication

Pros: The flight crew and the captain were terrific.

Cons: Gate agents were rude. Everybody was forced to check-in their carry on luggage due to the small plane. This information should have been shared before boarding. We were informed as we were boarding and had to scramble to remove the laptop from our carry-on and help up passengers behind us from boarding. A totally unnecessary stressful situation created by the gate agents for failing to share information. Once we got onboard we saw carry-ons larger then what we were forced to check-in. Evidently, enforcement of standards is at the gate agents' discretion.

Pros: I’m alive

Cons: An hour late. 3 gate changes. Missed connection in Phoenix. Typical AA.

Cons: First time we have flown First Class on American Airlines and service was outstanding and perfect! Thank you for an amazing experience!!

Pros: Flying portion was fine.

Cons: Flight delayed for mechanical issues.... then upon landing trapped in cabin filled with exhaust then again trapped in a locked hallway.

Cons: It was a Great flight. I always enjoy flying Delta

Pros: Food was decent. Entertainment was decent.

Pros: The crew was nice. They did a very good job under the circumstance.

Cons: The flight was delayed over an hour because of an error on Delta‘s part. They did not verify people as they were boarding. Further the person in 17 F was doing video chat as we were preparing to take off and he had very foul language throughout the flight. The crew never said anything.

Pros: Great crew great pilot great entertainment

Cons: The way we board feels very classist.

Pros: Good food. Great crew members.

Pros: I like the space between chairs and the little things that made the trip a good one

Cons: Better food

Pros: Inflight movies

Cons: None

Pros: Just another 4 hour delay featuring United. By the time we took off the storm in Toronto had started and it completely ruined my plans.

Cons: Be on time

Pros: The size of the plane.

Cons: Wider seats. More entertainment options other that the Limited Live Television options.

Pros: Flight was mostly smooth.

Cons: Flight crew announcements were too loud and too frequent. Landing at PHL was unusually rough.

Pros: Easy no hassle check in and board.

Cons: Absolutely nothing. Thank you!

Pros: Crew was awesome...love AA crew! Always and this time superb!

Cons: Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!

Cons: Great flight

Pros: Good variety and quality meals during the flight as well as a super array of entertainment

Cons: The seats lack cushion so a 7 hour flight gets quite painfully after a while

Pros: Flight was on time out of JFK, and quick and easy to board. We took off on time and landed 30 minutes early. This is was a great trip, and I love Delta.

Cons: Nothing

Pros: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.

Cons: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service

Pros: I had a great seat

Cons: Food. No food at all on board per the flight attendees

Pros: Seats seem to get smaller but overall a good experience

Cons: Seat room

Pros: Seats were comfortable and crew was nice.

Cons: Need something more substantial for food in first class on a cross-country flight.

Cons: My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers.

Pros: Nice attentive crew

Cons: N/A

Pros: The crew was very pleasant.

Cons: The flight was delayed for some reason (they kept changing) and I am really fed up with United allowing people to bring two pieces of cabin luggage onto small aircraft.

Cons: We did not have dinner as we tried to get some sleep on this 6.5 hour overnight flight to London. The 767 was in a 2-3-2 configuration for economy plus and general economy. Thankfully they kept the temps cool to the point where we used our coats as additional blankets. I appreciated that the FA’s did not wake us for dinner and they closed my window shade at some point. They were 100% polite and helpful. That said, with the new Polaris Business Sears, UAL has eliminated the restrooms between Business and Economy. So it is a very long walk to the restrooms from Econ Plus and it appears that there are only 4 restrooms for about 120 passengers. Absurd. My family made do because we used the restrooms in the middle of the night when most people were sleeping but this would have been a nightmare after breakfast or with a small child. It appears that UAL has gone for profit over customer satisfaction.

Cons: Cool flight, delayed, seat was in very back of plane, and Kayak did not carry over my personal info such as Known Traveler Number, nor would it allow me to check online.

Pros: Almost as soon as we finished taking off, we were landing. A one-hour trip doesn't let you really love or hate anything.

Pros: Pretty much everything

Cons: Food somewhat expensive..... boarding off the plane - people with no luggage should get off first then there should be some kind of control instead of everybody just getting in the aisles trying to get their luggage and holding everybody up

Pros: Everything!

Cons: Remain awesome!

Pros: Seat room is limited, especially when you are in the middle seat.

Cons: Seat space

Cons: The seats were nice but so tiny! Very VERY uncomfortable.

Cons: Flight from CLT to MCI was delayed 40 minutes, which made me arrive at Kansas City really late

Pros: Well I arrived at the gate 8 minutes before departure due to a late flight from San Antonio. And no one was there. I watched the plane leave 5 minutes late. The gate attendants were super rude and lazy when they came back up the ramp. I think the walk really took it out of them. There were 10 people who had run from delayed flights just standing there thinking wtf.

Cons: AA in Phoenix is always a nightmare. They seem to hire lazy people with no idea of customer service

Cons: I missed my flight from Dallas to Houston because the flight from Frankfurt was late. However I appreciate the promptness with which Lufthansa customer rep attended to me and put me on another flight. Excellent.

Pros: The boarding was quick and orderly.

Cons: Could prove in-flight entertainment options

Cons: Boarding staff forced groups 3 and 4 to check their carry on even though there was still plenty of overhead space.

Cons: The gate attendant was a little snarky; shirt with an older passenger. The snacks were just okay; almonds would be good, or kind bars.

Pros: Crew not so much!

Cons: A bit friendlier ...had no ice??

Cons: Terrible delays

Cons: Great flight

Pros: Boarding was smooth.

Cons: Nothing.

Pros: None

Cons: Non3

Pros: I liked the 2-3-2 seat configuration so my husband and I could sit in a 2 seat row without being crowded in with anyone else. Those seats are tight!

Cons: Everything could have been better. Boarding was terrible. Apparently the Air Canada devices did not work at this gate? Because boarding was so delayed, we lost our spot to depart. We were stuck on the tarmac for an hour. The seats were too crammed together and very uncomfortable for a 4+ hour flight. Food service did come through, but they were out of most things. It’s advertised you can buy a meal/snack/drink combo but the drinks did not come through at the same time and that was a mess. There didn’t seem to be any air vents above the seats so the flight was very stuffy. We will never fly Rouge again.

Pros: Food and crew excellent.

Cons: Boarding process delayed as groups 3-6 all lined up together. No air at seats

Cons: Flight was late

Pros: Comfy seat, nice crew

Pros: Awesome Customer Service

Cons: Nothing

Pros: I had a great seat

Cons: Food. No food at all on board per the flight attendees

Pros: Easy no hassle check in and board.

Cons: Absolutely nothing. Thank you!

Pros: Flight on early and arrived early.

Cons: Food options. None offered not even some pretzels.

Cons: My son was flying on United from Colorado Springs to Denver, then on to Seattle for Thanksgiving. He rushed through as quickly as he could, but the door to the place was closing and it left 10 minutes early. United recorded him as a 'No Show', and there policy now is to cancel the entire ticket is you miss any segment of a round trip ticket. Thus, his entire $900 was forfeited, he couldn't even pay a change fee to catch a later flight. I hate American, and now I hate United just as much. These airlines shills have been allowed to go out of business when they last filled for bankruptcy. We fly in quite a few international airlines, and outside of Alaska, Jet Blue and Delta, maybe Southwest, US carriers are absolutely bottom of the barrel and it's clear that their employees don't care whatsoever. Will never book again in United or American. I'll try Amtrak before either of those carriers.

Cons: Dirty

Pros: Good crew on both trips

Cons: No crying children