|Flights Arrive in||Tokyo|
|Flights Depart from||Colorado|
|Airlines||China Eastern, Japan Airlines, Aeromexico, Air China, China Airlines, Cathay Pacific, American Airlines, KLM, Air France, Asiana Airlines, Air Canada, China Southern|
Cons: Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport
Pros: The ticketing and boarding process went well.
Cons: The staff was short and rude at times and the food on the return trip was the same two choices for the meals and "breakfast" was a smear of tuna on a huge bun -- basically mostly bread. The movie selection was old and outdated.
Pros: Flight was comfortable and we were well looked after by the crew. Several meals and beverage services throughout the flight.
Cons: No earplugs, TVs are too far away to read the English subtitles.
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Pros: crew was professional, attentive and polite
Cons: Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund
Pros: Sturdest were very kind
Cons: There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents.
Cons: More movie selections
Pros: Everything about this flight was awesome. The food, the people, the seats in economy felt like first class. VERY polite and happy attendants compared to American Airlines who seemed to be annoyed by those on the flight.
Pros: They are very efficient
Cons: Nothing everything was excellent
Cons: Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in.
Pros: It was a basic flight. Their check in system was down so they had to hand write boarding passes and baggage tags. They were professional and patient even when a customer started cursing because his bags could not be checked all the way to his final destination due to the computer issues.
Pros: very nice timely flight, overall great attention to safety and professionalism, also had plenty of space and great entertainment!
Cons: one more pass through cabin with a snack on the 5 hour flight would have been nice!
Pros: The stewards and stewardess’ were pleasant
Cons: Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport.
Pros: The crew are very helpful. Services are very good.
Cons: Crowded seat. But what do I expect with the price I pay?LOL. Otherwise the crew made our flight safe and that’s the number 1 important. Thanks.
Pros: Crew was friendly and spoke English. Boarding was timely.
Cons: The food was the same on the flight to and from. Also was warm, not hot.
Pros: Seats were as comfortable as expected. Staff tried to help you find one with no one next to you to help. Lots of blankets and pillows.
Cons: Food and drink abundant but not great.
Pros: Service & price
Cons: Not much legroom for economy customers, limited entertainment & food selections
Cons: Seats very uncomfortable. Food awful. For a long flight-impossible to be comfortable.
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Cons: Seats unconfertabale
Pros: The crew was average. Few of them were hospitable and friendly.
Cons: After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach.
Pros: Crew was good
Cons: Food was not good
Pros: Great crew and service
Cons: No good beer selections and the water had a bad taste l.
Pros: Crew was good. Seating was great because I had 2 empty seats next to me and was able to sleep much more than ever on long flight to Asia.
Cons: I had to pay to get seat selection in advance of 48 hours which I have never had to do for a flight. I should have got a warning from Kayak about this. As it is, that was not needed because plenty of empty seats and could have got window seat without paying for advance.
Cons: Snack options aren’t good.
Cons: Flight was delayed by 2 hours, Captain came on PA after boarding that it was technical. Gate agent were not good at giving updates prior to boarding
Pros: Staff was helpful throughout the flight. I like being kept updated on arrival time etc.
Cons: To hot in the back of the plane
Cons: My flight from Madison to Chicago got cancelled and I had to drive for three hors to get to o’ Hare.
Cons: Turn the lights on early making it hard to sleep
Cons: Larger meals.
Pros: And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing
Cons: The flight was cancelled and had to be rerouted on United Airlines.
Pros: Very personable staff. Food acceptable for airline fare. Ticket price was outstanding.
Cons: Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good.
Pros: The airplane
Pros: FA kept bumping into my seat waking me up
Cons: Return the 777 to 9 across
Pros: The flight crew on the flight was amazing. Went beyond basic needs and requirements.
Cons: Missed the flight due to late landing from earlier connection
Pros: Over all pretty good for price.
Pros: The food is better than United, and the flight attendants were nice and professional.
Cons: The seats were so narrow. When a person in front of you pushes back their seat your space gets ridiculously small...same problem with my flight from LAX to Incheon... It looks like that the aircrafts for this 10+ hr flight are older (smaller seat space) than the ones used for a 1-1/2 hr flight between Incheon and Osaka. Also the terminal at LAX is so far away from Tom Bradley main building that we needed to take a bus and had to wait about an hour until we finally got our suitcases.
Pros: Good entertainment selection! Pretty up-to-date movie list, as well as music albums. I liked the food selection as well.
Cons: Quite a tight squeeze, but bearable.
Cons: More subtitled movies in English.
Pros: Same as above
Cons: Same as above
Pros: Plane was on time and crew was courteous
Cons: Crew didn't come through the cabin enough to offer water and drinks.
Cons: Mechanical Maintenance
Pros: Service counter staff was helpful to confirm seating although I did not like being put on standby. This happens too often with Air Canada.
Cons: Stop the overbooking!!!!!
Pros: Crew, seats and entertainment. Unfortunately a rude passenger in front that put their seat back too far and refused to compromise so didn’t have much leg room over a 6 hour flight.
Cons: Ran out of half the food options halfway down the plane.
Pros: Crew amazing
Cons: Nothing to do with the airline - a bit rough
Pros: Plane landed at 1511, at Gate at 1525 (a bit slow), I'm through customs (only 50 people in line?!) and at the baggage carousel at 1535 (long legs) and my bag is already there waiting for me!! I'm outside having a smoke at 1538! How do they do it?
Pros: Crew was great!
Cons: I was not able to select my seat and do the online checkin. The flight was delayed therefore I missed my connecting flight to final destination. As result the flight took longer than expected
Pros: I was expecting less and China Southern delivered a very good experience on their.international flight from Auckland to Guangzhou. I was able to meet up with my son who flew them from SFO and fly on to Cambodia together. Guangzhou airport is stellar, clean, spacious, and transit was comfortable. Will flutter again with confidence.
Cons: The usual complaint thatevery airline's economy seats are just too small.
Pros: The food.
Pros: 3 free meals.
Cons: The flight attendants are dry and unhelpful to others not their own race.
Cons: Flying as a Canadian via China right now NOT RECOMMENDED! If you fly into China on China Eastern and continue with that airline for your transfer to another country, they seize your passports and keep you segregated from everyone else. Law, supposedly. Took us hours to get to our connecting flight.
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Cons: It would be appreciated if the movie were more updated.
Pros: Amazing crew for such a long flight. Nice to get fed too.
Cons: On line check in could have been simpler
Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)
Pros: everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!
Pros: JAL flights to LAX are always great. Good food too.
Pros: Kind and courteous staff
Cons: A family with 2 kids making noisy and crying nonstop during the flight the father was playing Japanese video games with headphones on and very careless but once in a wile started yelling at Kiks because they distracted him from his entertainment. Grandma next to them was careless too,mother left the kids to father and was sitting 2 rows in the back and they never came at least to try to make them quiet even when the kids started to kik everywhere licluding the food tray and almost breaks it. Unfortunately the staff never came and try to talk to them about this issue Most of the people including several senior citizens looked angry and frustrated.
Pros: As always
Pros: The flight crew
Cons: More space
Pros: Seats not with big space but ok for a two hour trip. Crew attentive and very nice.
Cons: Boarding. Riding on a bus before having access to the airplane is not comfortable. Can Aeromexico not afford what other airlines do? Food is just ok. A cold croissant is a poor example.
Pros: It was nice to receive a meal on both flights. That doesn’t seem very common any more.
Pros: Service and smooth flight
Cons: Champagne instead of tequila
Pros: None of the above. Ground crew that does not really understand the costumer.
Cons: Always remember to present your rights to the crew.
Pros: Sitting in the forward part of the cabin was better.
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