Pros: "Seat very v=comfotable"
Pros: "The entertainment options are good as well as free messaging on wifi"
Cons: "The boarding was late, the take off was late (weather), then arriving in rdu was delayed because the bridge was broken. All around, I’ve had better experiences but I’ve had much worse on SW."
Cons: "There should not be a pay wall around the internet in today's day and age"
Pros: "Fast/ efficient"
Cons: "The little plane is always brutal. I'm not a small guy and sat next to an offensive lineman. It was tight for sure!"
Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."
Pros: "Crew professionalism."
Cons: "Remain awesome!"
Cons: "The flight scheduled was 1 hour 30 minutes late"
Pros: "Actually leaving the airport after 2 hours late was the best part."
Cons: "Not be hours late. And then when you finally land have to wait longer for an open gate cause they're doing work on the other ones. A lot of poor planning on this trip. Very disappointed in this experience cause I love to fly."
Pros: "Crew was great. Paris to RDU flight is very convenient. Fair summer pricing overall for our special itinerary. Beverages, snacks on international flight were great."
Cons: "Specialty food requested - reduced sugar because there is just too much sugar in airline food generally. Pretty awful. Some kind of (I think) pickled cabbage and carrots slaw was inedible. Plain yogurt was awful, needed something! Nuts, just a little bit of dried fruit would help."
Pros: "They didn’t want to help"
Cons: "They were delayed. They wouldn't let us keep our checked sized bags which slowed us down even more. Our next flight left without us while we were waiting for a gate to open so we could get off the plane. There were no more flights so we had to fly to an alternate city and rent a car to get home."
Pros: "The crew was some of the best I’ve ever had."
Pros: "you were on time !!"
Cons: "space between seats !!!"
Pros: "Everything about delta"
Pros: "yes crew were very good"
Cons: "Value for the price."
Pros: "Crew was excellent."
Cons: "Snack can be little better."
Pros: "Boarding process was smooth."
Cons: "In flight service was disappointing."
Pros: "Smooth flight."
Cons: "Tight seat. Small space."
Pros: "Good service this morning"
Cons: "All good"
Cons: "Having to go through Kayak wasn’t helpful. I wasn’t kept informed of the flight and getting to my flight schedule was difficult. Going through the website was also frustrating and confirming flights was difficult."
Pros: "The crew was nice and did the best they could"
Cons: "The flight was late, extremely turbulent, and was spent mostly under 10k feet, so wifi was available for only a very short time"
Pros: "The check-in agent was very nice and patient"
Cons: "Our flight kept on getting delays, we were seated separated, a kid was hitting my seat during the whole flight even after skiing the mother to stop her child, not sure what is the solution there but I would suggest that in your announcements in the beginning you could mention a rule of respect to others like in the movies a little subtle regulation about other passengers space respect."
Pros: "Getting off the flight was the best!"
Cons: "The persons who barfed and delayed take off was a not great. Cramped"
Cons: "Flight delayed by 2 hours- was just sitting in the plane for couple hours before it took away"
Pros: "Not much"
Cons: "Almost everything. The flight boarded late but quickly. We sat on the runway for hours. We were VERY delayed for RDU arrival. Luggage was slow in getting to baggage claim. Not enough help with baggage was available."
Pros: "Plane was on time."
Cons: "My seat assignment was in the last row of the plan when the plane was not full"
Pros: "The woman who helped us at the desk by the gate was possibly the single most helpful, kind Delta employee I’ve ever met. She wheeled me down the jetway and upgraded our seats. I wish I knew her name. She has very curly dark blonde hair and is petite."
Pros: "Everything was delightful on Delta’s side. Very comfortable. Great service."
Cons: "Why do parents with infants choose to sit in First Class. Crying babies are not appreciated when I’ve paid a lot of money for a First Class experience. The parents in the sears behind me had a child who cried & cried. It was a real spoiler for me. I enjoyed eveeeythinf about the First Class experience except that."
Pros: "My wife’s and my headphone connections would not work."
Pros: "On time departure and arrival"
Cons: "We landed at 2:14 p.m. but did not get our luggage until 3:38 p.m., with "priority" because we were traveling business class. Dozens of bags that were not "priority" preceded ours."
Pros: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Cons: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."
Cons: "Flight crew"
Cons: "The flight was delayed just as we were about to board at 5:30. There was a mechanical problem and we were changed to another plane and another gate, which was supposed to take off at 6:30. It was boarded and ready to go around 7:00. Then....we taxied down the runway only to stop because of a situation on THIS plane (a light that did not go off). It was fixed pretty quickly and meanwhile a rep. from Delta boarded the plane, apologizing for our inconvenience and handed out Jolly Ranchers. REALLY? After that, she and the flight attendants did give us a free drink/headset coupon. That would have been nice but it expires Dec. 2017 and the flight attendant stopped serving drinks about half way down the aisle because the flight was so short. The coupon will be of no use to me. I finally got to Raleigh about 9:30...I booked the flight so I wouldn't have to drive at night.. Sigh....Delta used to be my favorite airline."
Pros: "Got there before ETA"
Cons: "Concourse was VERY FAR away and trains were not running☹️"
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Pros: "Staff were great.. landed smoothly"
Pros: "Whereas our flight out from Raleigh to JFK where everything that could possibly go wrong did(late crew, boarding computer problem, mechanical issues with the plane, gate problems, missed connection) this last leg of our trip back was flawless. Everything was on time, and the crew was friendly and attentive. We had exit row seats so the leg room for this 90 minute flight was great compared to our first part (London-Atlanta)"
Pros: "Flight attendant had nice attitude."
Cons: "I asked for an aisle seat to provide relief to my right leg. I was given an aisle on my left. This was compounded by sitting next to a man so large that part of my space was taken, and this was Delta Comfort. Had I been given the requested seat, I would not have the sore neck and back I now have from leaning for 2 hours."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "The crew was great and nice. Very professional and clearly made safety number one."
Cons: "We had an issue with the rudder that led to an aborted take off. Then when we finally got to RDU the ground crew was not available to marshal the plane in."
Pros: "The only positive of this leg is that it was less infuriating than the flight from RDU to Boston"
Cons: "Delta's partnership with Go Jet seriously compromises the legacy carrier's reputation. I am a Delta fan - although flexible enough to use other choices when necessary. I will no longer fly a Go Jet operated leg when other choices are available. For my trips to Boston, that means Jet Blue. Sorry Delta. I'll see you back on a true Delta route."
Pros: "The flight was quick, safe, and the crew was courteous and attentive."
Pros: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."
Pros: "absolutely nothing"
Cons: "no food while waiting flight cancelled and no vendors open in the airport, stood in line for 4 hours only to be told no flights available, wasn't asked if they could feed me, put me up in a hotel, absolutely no compensation for me not being able to see my son graduate in the Air Force."
Pros: "Everything was decent, good entertainment, nice crew, etc."
Cons: "Nothing was bad."
Cons: "Sat on the runway and at the jetway at LAX for over an hour because they couldn’t locate a ground crew to get everyone off the plane. Changed gates to try to help. What airline can’t get their customers off the plane?"
Cons: "Delayed for 4 hours. No honest apology"
Pros: "Crew was great!"
Cons: "Boarding was excruciatingly slow."
Pros: "They sat my family together and the crew was amazing."
Cons: "The seats are really uncomfortable and the flight was really packed with all this covid stuff."
Pros: "Easy boarding"
Cons: "A little Snack"
Pros: "Everything was simple and it was cool that they let the staff wear comfy clothes"
Cons: "Usb chargers in the seat, and free refreshments and peanuts"
Pros: "Crew was nice."
Cons: "Not having so many extra charges and having to pay for a carry on"
Pros: "Fast boarding. Crew were pleasant."
Cons: "Free beverages"
Pros: "All wa great"
Pros: "Our plane was struck by lightning and therefore not able to fly, so we were deboarded and left to wait until a rescue flight could come in from Boston. Over the course of 4 hours, the crew kept us updated with every little change and were all very helpful! Once we were able to board the rescue plane, the crew handed out complimentary candy and drinks to help ease the wait times. Highly recommended!"
Pros: "Cost of flight"
Cons: "Extra charges for everything! Couldn’t even get a cup of water."
Cons: "Extra charges for everything! Asked flight attendants for a cup of water as I was not feeling well and was told I could buy some water. I was also told my carry on was too big when it clearly fit in the container at the check in process."
Pros: "timeliness of the flight professionalism of the crew immediate attention to a passenger who fainted"
Cons: "passengers were cold and there were no blankets to be offered there were no hot beverages and it was very cold. all beverages were for purchase and yet no complimentary hot coffee nor tea, even if you wanted to pay"
Pros: "Affordable but no free water or snax"
Cons: "Cheap feeling seat. Thin plastic shells packed tightly together. But hey- its cheap!"
Pros: "Boarding was better than other airlines."
Cons: "Seats are uncomfortable and do NOT recline!"
Pros: "One hop flight"
Cons: "cramped seating, no wi-fi or on flight entertainment, low class of traveler, noisy older model aircraft,"
Cons: "The $17.00 i paid to insure the flight was not honored. I had some health issues and needed to cancel. I was then told that the airline I chose through your site, won’t honor it. I am furious and am owed my refund."
Pros: "Friendly staff!!"
Cons: "Hour delay on flight"
Pros: "Quick flight and overall nice crew."
Pros: "Plane, staff, made best of bad situation. Seats are only OKAY to Good, but NO airlines are really comfortable so by comparison they were good"
Cons: "The delay - this time not due to the airlines, so thus the good review."
Pros: "Boarding speed and flight"
Cons: "Uncomfortable seats, does not recline, even water is for sale."
Pros: "The plane was clean"
Cons: "You have to pay to choose your seat, to have more than one carry on bag (literally of any size!!), and for any food. Nothing is complimentary. The seats don't lean back at all. No headrest adjustment for any sort of comfort. The seats are hard. We had a 30 min. Delay for some reason we were not made aware of and no apology was made. No Tv's or even a pocket in the seat-back in front of you. Basically if you can fly anything else other than this airline you are probably better off. Delta is basically the exact opposite of this airline and even American does way more. If I can help it I will never use this airline again."
Cons: "After the horrendous delays getting to my destination I just bit the bullet and bought new tickets (duplicates) on a different airline to get back home-- rather than risk a repeat experience. Ended up costing an extra $300 but at least I didn't have to spend an entire day in an airport trying to keep my 7 year old from losing his mind."
Pros: "The original booking price was great."
Cons: "All of the additional charges for the flight may make other airlines cheaper. You even have to pay extra if you pick a seat before you check in at the airport. If you don't print your ticket online or save it to your phone, you have to pay extra for that too! Overall, the worst part about the flight was that the seats are actually very uncomfortable. I'm not sure if this flight was now worth the original case posted."
Pros: "Flew 2 different legs with Allegiant, both of which were delayed for maintenance stuff. 2nd leg, we sat in the plane for an hour waiting for a maintenance guy, so my wife went to the bathroom. No toilet paper! When my wife asked about it, she was told "we won't be getting toilet paper for this flight." Inexpensive is one thing, but...dear lord!"
Pros: "More room in seats. Low prices Nice staff."
Cons: "NO DRINKS!! not even water is complementary!! NO SNACKS!! Not even pretzels!! WOW! You have to pay for your carry ons. You have to pay for your checked bag ($50!) You are only allowed 40# in your checked in without an additional fee."
Pros: "No complications and efficient boarding"
Cons: "The people that stand up when the plane stops even though they are going to have to wait till the door opens and everyone in front of them has to get off before they do."
Pros: "The plane departed on time. The crew was very friendly."
Pros: "Loved their crew and the way they contacted you over the internet to remind you to check in, etc."
Cons: "NOTHING BAD TO SAY-a 3 1/2 hour flight on a comfortable, well piloted plane beats a connection from LAX that ends up being 8 hours for travel that day all hollow!"
Pros: "First time flyer on this airline... I loved that it was a DIRECT flight halfway across the country."
Cons: "Where to start... i guess for starters EVERYTHING is an upcharge. I was suprissed the seatbelts were included! Less legroom than a Cesna 152 and surrounded by 159 of my closest friends. And i mean SURROUNDED. That cabin is SO tight! So tight in fact the seats are a blow mold plastic with roughly 1.5" of foam and fabric. Think go-cart bucket seat with some foam rubber and pleather. Then there's luggage... My carry on bag (that I've used for 15yrs) was too big for the jig at the counter so got to check it for an additional $10 (above the $30 i had to pay to bring it) and they charged me $40 for my original check bag. The hitch is that they only allow 40lbs ($1/lb) for that check bag when the rest of the industry says 50lbs is the norm. Oops, gotta pay for that too! And wait for it... sodas are $2 in flight!"
Pros: "The prices are good. Anything additional (food, overhead carry on space) is an additional cost but this is how they make the tickets cheaper for people who don't need extras."
Pros: "I like the flight. It was on time"
Pros: "The stewardess remembered us from the previous flight and was awesome to my son!"
Cons: "Kind of bumpy and a little late."
Pros: "The crew was awesome! They were friendly and very focused on their passengers. The plane was clean and the flight, itself was great. Worth flying from Oregon to So. Cal., will do again. Loved the flight times, and because of them, we were able to have half a day on departure day (Thursday 3:30 pm) to drop off dogs, pack and run errands and some work and arriving back home (Tuesday 9:46 am) gave us all day to work and get ready for the week."
Cons: "Plane did not board or leave on time, spent a lot of time waiting both on and off plane. I also did not like being hit with the taxes and fees at Alamo, after booking through Allegiant. Those should have been included in the initial payment, because I could have rented same vehicle for $40 less through Alamo website,(final payment w/ T&F's) That was a waste of your customer's money."
Cons: "Seats are ridiculously close, hard and incredibly uncomfortable. Round trip both flights delayed. First and last time"
Pros: "The price."
Cons: "Having then bill me for each little thing."
Pros: "Nothing about it at all"
Cons: "I didn't like the turbalance on the plane I didn't like the service check in line Need more people helping in the airport"
Pros: "It's really annoying to stand in line, get to the attendant and then be told to step aside and download an app for your phone and check in (and especially check bags) that way. I don' know the security or privacy of that app, plus it is just tedious and annoying."
Cons: "Seats on Allegiant are terrible, and charging to print out a boarding pass is awful. Charging for water on a flight where you have no other options for water should actually be illegal. Shame on them for that."
Pros: "friendly staff, good take-off - landing, all that jazz"
Cons: "Not knowing it would be a late take off. Other than that, very good."
Pros: "Plane was roomy and comfortable."
Cons: "The Plane WAS NOT CLEAN! The turn around of the plane was so short that you guys did not take the time to vacuum the interior of the plane. My seat and other seats in my row was full of cookie crumbs and sticky food from the previous passengers. It was totally disgusting. Yuck !!"
Pros: "It's ridiculous have to pay to bring a bag on your airplane it's ridiculous that your staff at the Medford airport or unprofessional and lack common courtesy."
Cons: "Gate staff at Medford Oregon airport were rude and unaccommodating"
Pros: "Excellent direct flight at good price"
Cons: "Flight 339 not listed on TV monitors at Boise airport"
Pros: "It was fairly clean and the flight wasn't crowded."
Cons: "Flight boarded late, $2 charge for water (and it's not even good water), and no free carry on."
Cons: "First time flying Allegiant: Head's up! They charge you for EVERYTHING and I mean EVERYTHING and the overall experience is awful. Would you like to know what it's like to fly on a plane bound for extradition to a foreign prison...fly Allegiant Airlines. Would you like to experience the unexpected thrills of being nickeled and dimed at every turn....fly Allegiant Airlines. Would you like the answer to the question posed after paying $100 for two carry-on's: 'could this get any worse?' Answer: It does!...fly Allegiant Airlines. Here's how it all starts out they welcome you to the terminal with a wonderful opportunity to pay $5 for printing your boarding passes (unless you download their app). How could a piece of paper that small that no other airline charges you to print cost $5 you ask? Well that is the magic of Allegiant Airlines at work, if they can't make something simple; both costly and annoying then you aren't flying Allegiant Airlines. You then inquire at the check-in desk can my loved one and I sit together, and they say sure but you will have to do that at the gate. Ok some positive news here...but then it sinks in.. wait a minute what Airline are we flying again? ...Allegiant Airlines, and what is their motto?? If it is simple and easy it shall become both costly and wildly inefficient. You arrive at the gate with hope in your heart and they then tell you, umm no. Who ever told you that is a fool! You can make no changes to your seating this is a 40,000lb aircraft with a 300,000lb lift capacity and it can't handle you sitting next to your girlfriend it would compromise the avionics and we would all surely die. Then why on the app did it show open seats? Seats of course for a price! Not by section like a normal airline ohhh noo a price that was completely different for every single seat as if the seats were in competition with each other in some high altitude economy that makes far less sense at sea level.The helpful response to this inquiry was 'oh well that was then' I am looking at it right now. I don't know what to tell you.. What's next?! A surprise $50 charge per carry-on! Unless you read the small print on one of their emails that is filled with advertisements they make it look like another advertisement, I'm going to go out on a limb and say INTENTIONALLY as it is never mentioned on: (The check-in email, the purchase confirmation email, not mentioned by the ticket counter, not anywhere on the app, not written anywhere on the electronic ticket despite them announcing otherwise) They instead tell you right as you are boarding the plane and have absolutely no choice in the matter and have done this innumerable amount of times as the flight attendant was well versed in de-escalation protocol and a security guard was positioned an arms length away as she deftly charges your card on file... I have run out of characters for this post I can only assume this comment section is run by Allegiant Airlines.."
Pros: "Paperless boarding was awesome and FREE, no flumbing for boarding passes at TSA or terminal gate. There was no entertianment on this short flight and I didn't buying any food or drinks so I have no rating for this section. To my surprized I was able to purchase Show tickets at a great discount on board only, very cool! Flight was on time both ways! Seat Confront was tight but the website made it clear the seating would be on selected seats and since I didnt pay for the upgraded seating you get what you pay for."
Cons: "The on-line section process was challenging to purchase tickets, not real user friendly had to keep going out of the site and back in again and then after payment was complete the baggage section was incorrect so it had to be fixed at baggage checkin, the baggage fees are cheaper on-line verses at the terminal but max weight was 40lbs the industry standard is 50lb. Didnt like having all the extra fees. All in all there was still a big saving as to going directly to SW Airlines"
Pros: "Cheat, direct flight from LA to Boise."
Cons: "Absolute bare bones. Like riding the city bus."