Daily cleaning, installation of cabin HEPA filters on flights from Corpus Christi to Central America
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Scores according to KAYAK customer reviews
Cons: "I arrived on time to make my flight yet was denied the opportunity to board. Resulting in me being unable to do my lecture for UCLA and being late to my aunt’s wedding."
Pros: "Not a lot. Entertainment options on board were decent. Food was alright."
Cons: "Everything! Crew were terse, rude and inattentive. Due to an issue with a bag on board without the associated passenger we had to taxi back to the stand for it to be removed before we could take off. This cost us an hours delay. There was limited apologies for this, no refreshments provided during the wait and poor communication of this. During the flight the staff were inattentive and sparing with refreshments. Service generally did not live up to expected level associated with an inter-continents flight. The flight was turbulent but crew and captain seemed over cautious with it and crew had to remain seated unnecessarily at times and at the detriment of passenger service. One stewardess wouldn’t even let me finish a drink before removing it from my hand claiming we were about to land and she had to sit down because of turbulence. We were still 40 mins from landing at this point! All in all a pretty bad flight, and it’s safe to say I won’t be flying American Airlines again."
Pros: "The crew: very helpful, did their best to correct errors regarding special meals"
Cons: "Seat assignment. Others, besides myself and my husband, were not seated together, and in our case at opposite side of the plane, but, even though the flight was full, there was no reason for that that I could see (some solo passengers were seated next to a member of a split couple/family)."
Cons: "2 hour delay"
Pros: "Entertainment was good and flight was clean"
Cons: "AC was broke took long time to get ac on we all sweat to death on the plan as it was broke and portable starter didn't work so they had to get a 2nd one. Then stewart on plan says American just doesn't have good maintenance on there equipment that is a red flag for sure."
Pros: "Direct flight, quick and easy. Dinner, breakfast and complimentary drinks were nice."
Cons: "The plane for this flight was lacking current amenities such as power supplies for devices and individual tv screens. The gate crew was a bit rude commenting on my tardiness to board although it was due to my flight arriving late from Denver which I feel they should have known was not my fault."
Pros: "Excellent crew (not bossy, obnoxious and officious like UA), on-time, easy boarding."
Cons: "Nothing. This was an excellent flight."
Pros: "Crew was very nice."
Cons: "More room in seat"
Pros: "some what and it could be better"
Cons: "the help you get from the crew and if they wouldn't make so many gate changes"
Cons: "Flight was late arriving so boarding started 20 minutes late. The ladies at the counter did a terrible job of keeping us informed of what was going on ( saying nothing at at really)."
Pros: "Landing and take off."
Cons: "Nothing. Everything was great!"
Pros: "Not much"
Cons: "Duck tape holding up oxygen mask compartment 1 row behind us. Cabin entertainment monitor was missing a 3rd of the display and only one headphone jack in our row worked. Thankfully, we brought a splitter. We will never book an American Flight again. Aer Lingus was STELLAR. No comparison."
Pros: "It was on time"
Pros: "The scheduled te"
Cons: "Old plane entertainment was not working properly for a 8+ hr flight? WiFi wouldn’t connect. Dingy interior."
Cons: "Never made it to Chicago, rerouted through Washington DC."
Pros: "No real waiting and everything was on time"
Pros: "Customer service"
Cons: "My prepaid seat was not taken in consideration."
Pros: "early flight. Smooth. Good landing. Friendly folks."
Cons: "No WIFI. Sat on Tarmac for 15 minutes upon arrival. No fault of anyone though."
Cons: "We waited on the check - in line for 3 hours because only 2 customer service reps were there to check-in customers. In 3 hours, only 2 people were assisted, causing us to miss our flight. I was traveling with my infant daughter on her first flight, I wasn't able to nurse her or change her. What a terrible experience. Are you working with American Airlines to improve their customer service? Surely, because you offer their flights in your site you support their practices. I just wanted a comfortable and reliable flight for my family. It's been very frustrating so far..."
Pros: "Efficient and on time! Courteous and professional travel assistants. Nice job. Nice new planes too!"
Cons: "Traveling as family of 5 - booked tickets two months ahead and we did not sit together despite me selecting seats when I booked. They were cheap seats so I can’t complain too much but felt that could have been accomplished given the advance booking."
Pros: "Do you really think there is anything to like about flying these days. We are sardines pack on a your planes."
Cons: "Purchased business class seats, boarded in group 5. Had no where to put my 1 backpack. All the storage up front was gone. Why should I pay extra for a seat if I have to wait for everyone to get off the plane so I can go back 10 seat rows to get my bag. Dirty tray tables."
Pros: "Flight was on time and crew was pleasant."
Cons: "Very small aircraft that didn’t even have a working bathroom. All roll-ons had to be checked because overhead bins were too small to hold. Seats didn’t recline and rows were too close. Very uncomfortable aircraft."
Cons: "Do you even look at what happens after we pay for your services?"
Cons: "The boarding process."
Cons: "American completely missed the mark. AA did not successfully change our reservation when the initial leg of our trip was delayed by an hour due to a fuel issue, which caused us to miss your connection in Chicago. Since American partners with Alaskan Airlines, American should have changed my reservations with regards to Alaska Airlines, but they failed to do that. I stood at the Alaskan Airlines counter as the plane left the gate with our empty seats because there was not a ticket. American Airlines did not change a reservation successfully and so although we had boarding passes with our names and seats and the flight number, the plane left without us. I was stranded and Seattle airport at midnight with a child and an infant with one diaper and one bottle left and it was a terrible experience with American Airlines. I do not recommend flying American they cannot get it together when problems happen with delays."
Pros: "Pilot was able to land on a very rough weather!!!"
Cons: "The bathroom supplies were not replenished. In fact, the facial tissue was empty at beginning of flight. When the toilet paper ran out, I finally informed the attendant and they fixed everything. It seems that checking on that stuff was not part of their routine."
Cons: "Old plan with old seats and no individual screens. Very disappointing for a major airline! I wish I know it before buying my ticket."
Pros: "Good staff."
Cons: "Old plane, broken entertainment system, and blankets were not clean on a 9 hour flight."
Cons: "It was FREEZING. Uncomfortably so that we were unable to sleep."
Cons: "Unbelievably poor customer support. They accidentally canceled my flight and when I tried to retrieve my seat back, the lady was taking it as somebody else problem... If the AA was the one made an error of canceling my seat, I wished they would show at least an attitude of taking responsibility to fix the problem."
Cons: "No entertainment in Business/First and no USB plugs or outlets. Only difference between Business and coach is the size of the seats. The rest was the same. I expected more service, food of some sort and entertainment or connectivity. I will probably avoid flying American if I can help it unless I see that they have updated things."
Cons: "The flight was delayed little by little up to two hours then finally we board the plane, everyone is seated and then they cancel the flight."
Pros: "Nice staff, great accommodations"
Cons: "Uncomfortable, very hard to sleep."
Pros: "Flight boarded on time and landed 30 minutes early. Best part is the gate was open in Chicago so we truly arrived early. Flight crew was great too. Very helpful and courteous."
Cons: "Will probably never choose to fly American Airlines again"
Pros: "I like the comfortable chairs and screen touch screen in the seat in front of me"
Cons: "I am an AA member and usually fly them domestic. The seats are horribly uncomfortable for an international flight. The flight attendants woke you up for meals. There is no space between you and the seat in front of you and they didn't tell anyone to put their seat up while you were eating. It was really difficult to get comfortable. I find it easy to fall asleep on planes and I couldn't fall asleep on this one."
Cons: "Paid a premium for extra leg room at bulkhead only to have a continuous stream of adults and small children passing through kicking or tripping over our feet."
Cons: "Interior noise level very high, was difficult to hear overhead public announcement. A woman passenger seated next to me coughed during practicLly entire flight and young child seated behind me was winnin/ crying for long time."
Pros: "All flights were on time. American Airlines personal is extremely friendly"
Cons: "Everything was just perfect .. on time , friendly faces, great attitudes, very helpful . The fight was wonderful ."
Cons: "-AC was way too high. -Blanket was way too small and thin. Only cover half of my body and they didn't have any extra blankets -There was no free movie available on a flight that's over hrs long. -I got sick because it was so cold"
Pros: "Staff was courteous, efficient, and professional. Plane was clean and the seats seemed roomier too. Pilot was excellent. He made up considerable time once we were in the air."
Cons: "Flight kept getting delayed."
Pros: "Best airline ever"
Pros: "I did not like have to stay in a hotel room when I could be sleeping in my room I'm on medication I don't even have my medicine with me because American Airlines had engine trouble in Dallas we went back to the Terminal 3 times before they ever got it fixed slit throat me late getting into Seattle and I missed the flight to Yakima I don't feel that this was my fault I didn't nothing to delay the airplanes and I walked as fast as I could to the terminal on in Seattle so I didn't have such a pleasure to little trip but your airline get put me up in a hotel but it's still not does not change the fact I have my blood pressure medicine and about 10 other medications but my blood pressure is the biggest and I will think twice before I fly Alaska Airlines again"
Cons: "Our flight was delayed and then cancelled. We were given new flights the next day 8/20/16 and that was delayed for a few more hours. We wasted a day and a half at the airport and our hotel for the first night could not be refunded."
Cons: "Missed flight, no help. Spent $500 for nothing."
Pros: "My mom was trying to fly from crp to San Diego. Horrible time, flight delayed, canceled, rerouted.. No food.. Never fly through the Dallas again. !! Might not fly American!"
Cons: "Copy everything I just wrote!"
Cons: "we had a 9 hour delay"
Pros: "Baggage was delivered to the carousel before passenger could get there. No waiting! Well done!"
Pros: "Flight attendant was great at least and despite seatbelt light being on whole flight, attendants did pass out those struppelwaffle things which I really do enjoy. Offered complimentary checked baggage to destination for people to use for their carry-on bag."
Cons: "Flight was delayed without a reason given. Plane appeared poorly maintained on inside, with loose interior border panels that would shake and make noise during turbulence."
Pros: "The inflight entertainment system was excellent."
Cons: "I don't like the boarding process, where there are so many "special" boarding sections that zone 3 only comes up after the first 200+ passengers have boarded."
Pros: "No problems and the crew was friendly and helpful."
Cons: "As stated above, we never made it to Liberia (where we had family waiting for us). We had to fly first to Panama and then to San Jose and figure out a new rental car situation, as we already had one booked in Liberia."
Cons: "After being so delayed on our first flight from San Francisco, I was nervous about getting to our connecting flight in Houston. We were assured by the flight attendant that when a flight is delayed and has connections, they communicate that to the gates and we would be fine. It was the OPPOSITE of fine. We landed with 10 minutes until the flight to Costa Rica left and they let all of us who were connecting deplane first, only to run full speed to a gate who’s plane left 10 minutes EARLY and decided that it was not going to wait for the 12+ passenagers who had no control of the delayed flight. My fiancé and I were flying to our WEDDING. So now I’m sitting here in Houston for a full 24 hours waiting for the next flight to take me to my wedding. The only “accommodation” united airlines gave us was a hotel. No compensation for the night we paid for at our resort in Costa Rica that we are missing, no upgrades to a better class on our new flight and no reassurance on how terrible they feel for this giant and heartbreaking inconvenience. I am furious."
Pros: "It was great... all staff where very courteous and helpful. A very comfortable ride. A 10 in my books!!! Love you guys!! Barb Langman from Lafleche Saskatchewan Canada"
Cons: "I didn't like getting bumped and having a 15 hour layover and having to find accommodation in Houston.. that was awful."
Pros: "The female crew was polite and courteous."
Cons: "The male crew acted like they were above the customers."
Pros: "Nothing I like on that flight. Food was ok but cared little for when you make unscheduled stops due to pilot not following us regulations. Get stranded in DC over night no compensation for hotel just a horrible experience !"
Cons: "Everything that went on on that flight ... Except the food being ok Stewardesses tried their best."
Pros: "Flight was 45 mins early! Cabin crew efficient and friendly"
Cons: "All the movies were the same as they were A month ago... and that selection was lousy. The little girl who sat behind me kicked my seat for 7 hours despite my askiing her the times to stop. Thank goodness it was a day flight."
Cons: "The crew, on the flight, were very short and rude. Acted like it was a inconvenience to them to even be there. I was very disappointed. I am a ex airline employee, and it hurts my heart when I see staff treat people with disinterest. So, over all I was very disappointed."
Pros: "Great employees!"
Cons: "United does not recognize Global Entry as Pre Check?????? Really????? Why not???? You go through more screening for Global Entry. Use your head... America Airlines does.."
Pros: "I did not like the seats too narrow. And everyone bumped me on the aisle. I am 5'3". I can't imagine how awful it is for larger people"
Pros: "Courteous crew and staff, no problems"
Cons: "Warm while on the ground. Otherwise comfortable"
Pros: "Staff seemed efficient"
Cons: "Uncomfortable seats, long delay (due to weather)"
Pros: "Good experience with United. I don't usually fly with this airline wi I was kinda hesitant, but it was ok."
Cons: "I don't like that there is no free in flight entertainment."
Pros: "It was spacious"
Cons: "When the captain talks on the radio it is super loud and when the flight attendant talked you could not hear what they were saying"
Cons: "First flight delayed by 2 hours for crew rest; with no significant weather in Corpus Christi, from the night before, this shouldn't happen. I had to re-route, and arrived 5 hours after I was supposed to."
Pros: "Seats look nice but not comfortable, although I had plenty of legroom in economy, the seats were very narrow."
Pros: "Crew was friendly, flight was on time."
Pros: "Gate staff was nice."
Cons: "Difficult to understand steward on flight"
Cons: "Let's see, umm the plane had a a/c which they could have fixed before we boarded the plane the we had a short weather delay so neededless to say the plane we two hours late thank god I didn't have a connecting flight"
Pros: "The crew on the plane was great."
Cons: "I HATED that our flight was delayed. Not even delayed once or twice, but a total of 6 times?! thats just ridiculous. Sitting in the airport for over 6 hours should NEVER be tolerated."
Pros: "Flight departed on time and landed ahead of schedule."
Cons: "United baggage check in at Orlando Airport was chaotic with huge crowds, inattentive United staff ignoring passengers, and a baggage conveyor belt that was broken down."
Pros: "Two really nice flight attendants."
Cons: "You had two excellent crew members and one who was in fact a little rude- was startled because usually flight attendants are very friendly. It made me even say something to the other crew member, who herself was incredibly nice, and eased the situation. Also, it was laughable how much leg room I had. I am not sure that I will fly united again for that reason. I normally don't ever write reviews, but the amount of space given was absolutely ridiculous."
Pros: "The crew was nice"
Cons: "We boarded then sat! There was too much fuel from the previous flight so we had to sit while they unloaded some."
Cons: "Cancelled flight. No true explanation. Lack of detail and delay caused me to miss other flight opportunities."
Pros: "Arrived on time with all luggage"
Cons: "The only disappointment was that internet via WiFi was all but unusable. If the service is not viable while on this route, it should not be offered."
Pros: "Comfortable seats, decent drink options"
Cons: "Boarded late. There were no seats at the gate so everyone had to just stand around waiting to board. No announcement or apology. Took 25 minutes after we landed for the first bag to come down the chute at baggage claim. My first class dining options were chips, pretzels, or a banana. Short flight but still."
Pros: "Things went great"
Pros: "The flight itself was ok."
Cons: "They have lost my bags. I won't receive them till Friday."
Cons: "Following flight delays there was minimal efforts by flight crew to move with a sense of purpose. I will make full efforts to avoid flying United in the future"
Pros: "I was in a seat close to door"
Cons: "Small plane"
Pros: "The complimentary beverage"
Cons: "Seat space keeps getting smaller. My seat did not recline at all"
Pros: "Good customer service!"
Cons: "The flight were delay for 2 hours."
Pros: "I liked the fact that it was a direct flight and the departure and arrival times were just perfect. I really liked the cookies they had. If I had wanted to use it, there was WiFi available."
Cons: "We took off late due to mechanical problems and I think the practice of allowing first class passengers to board first and then get in the way of other people trying to board later is inefficient."
Pros: "The Crew. Honestly I hope United doesn't mess up the one thing going for them."
Cons: "I paid for the internet access and it says all flight, but that's not true, it doesn't cover the whole flight."
Pros: "It wasn't over crowded."
Cons: "When arriving to the airport it was a bit confusing first finding where to get our connecting flight, that may have been an airport problem. But once we got to the right gate our plane was cancel or re-gated/scheduled three times. We had to walk all over the airport with less and less time to spare to make our flight out. When asking for direction or where to go we could never get a straight answer, it seem as if no one knew where to send us. I felt if I was being herded and hustled on getting a flight home, I had no choice in the matter of getting my flight out. If it wasn't for another passenger flying on the same plane we may have missed our flight all together because she was getting alerts on her phone for changes or updates. Once on the flight the air-condition was linking on one of our seat and we were first told to put a blanket over our head until take off, then we saw some empty seats so we asked to move. Once arriving at Cleveland airport we only discover our luggage had not arrived yet, not only did it not arrive we were told it had not yet left London Hethrow Airport and we would maybe get it in 24 hours. This was a problem because some of our personals we needed were in that luggage and we just had to make due and wait and see. We got our luggage the next day only for me to notice my lock was not on my luggage I do not know if this was taken off or I mistakenly left it off but I really do not think I did but I will check with the hotel to see if I left it there. I have always liked United but this really made me think on who to plan my next trip with later this year. And certainly will do my best to avoid coming through New Jersey. :("
Pros: "The price for the flights was great."
Cons: "The airplane was cramped, legroom nonexistent (and I'm small and skinny). The plane was delayed and hot. The ride was bumpy. The crew was slow. I thought United was a premier carrier. I've had better experiences with Frontier and Spirit recently."
Cons: "Man in front of me smelled so every time he moved the odor came back to me and since I was stuck in the last row it had no where else to go!"
Pros: "Prompt check-in and helpful United Airlines staff greeted me as I checked in and paid for my additional luggage. Flight was on time and only takes about 40 minutes from Corpus Christi to Houston."
Pros: "The comfort was as expected"
Cons: "Poor service from personnel both at the airport and in the plane and there were no snacks or drinks offered"
Cons: "Service. Flight attendant negative attitude and disrespect for customers."
Pros: "No delays."
Cons: "No complaints."
Pros: "Nothing. One flight attendant gave me a gingere when I was sick from landing and that was helpful."
Cons: "Compeltly ridiculous that you had to pay for every single thing. I think the only complimentary thing was cranberry juice and water. Paying for entertainment and wifi with seperate fees felt really cheap and tacky along with the plane itself. It was run down and looked and felt even more that way when you're competing with flights from companies like JetBlue where they work to make you feel comfortable and provide free entertainment. We also were an hour delayed and sat on the runway for an hour before we left due to too much traffic over Cuba. It felt as a customer that it was poor planning on the companies part and that that could have been avoided earlier. Companies that put effort into a comfortable flying experience and care about customer satisfaction will be getting my money in the future. United would be my last choice when make travel plans in the future."
Airlines flying from Corpus Christi to Central America have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Corpus Christi to Central America
Masks required on board, masks provided on flights from Corpus Christi to Central America
Social distancing seating
Middle seats unavailable to book on flights from Corpus Christi to Central America
Testing for antibodies, testing for symptoms for flights from Corpus Christi to Central America
Waiving of change fees. Search flexible flights from Corpus Christi to Central America