Find cheap flights from Costa Rica to Lafayette
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Top 4 airlines serving Costa Rica to Lafayette Regional
Scores according to KAYAK customer reviews
Cons: "Seats are tiny"
Pros: "The crew were awesome and friendly, both in the air and on the ground."
Cons: "Delta communicated no reasoning for delaying our flight three hours. They also did not update estimated departure times even when it was clear we would be delayed multiple times because the plane was not at the gate, the crew were not in place, and the pilot safety checks had not occurred."
Pros: "Availability of WiFi, a charging port and media options puts Delta a step (or two) ahead of their competitors. The professionalism of the crew, as well as the complimentary food/beverage options are also excellent."
Cons: "Not the airlines fault, but my 6’4” frame doesn’t fit very well in a middle main cabin seat."
Pros: "The flight was on time!"
Pros: "Smooth, efficient and timely."
Cons: "Seats weren’t assigned until at the gate even though checked in 18 hours before. Bag drop was horrible. No self service. Was inline for about 45 minutes."
Cons: "Not really an experienced flyer. Overall the flight seemed good. No issues with airline or airport. Just don’t understand self-important people that feel compelled to push the overhead storage limits with their bags."
Cons: "My wife and I couldn't sit together regarless of how much money we wished to spend on reserving seats."
Cons: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"
Pros: "The crew was understanding and sympathetic to the customer's frustration with a delayed flight."
Cons: "Delta should have figured out a way to not delay the flight. Every flight was delayed."
Pros: "The crew and the boarding were good"
Cons: "No food. Just unhealthy snacks"
Pros: "Did a good job despite the weather during the flight"
Pros: "Customer service on the phone."
Cons: "Delays all day on delta. On my way out and on the return flight."
Pros: "Everything was great. Our 4-hour flight went off without a hitch. We've flown with Delta many times and have never had any problems."
Pros: "Seats are comfortable, crew was great, overall a smooth flight"
Cons: "The fact that airlines are trying to charge for every little add-on is pretty annoying. 2 dollars for headphones? Don't even get me started with their snack boxes..."
Cons: "The only problem with the food was it was all canceled because of rough weather."
Pros: "The ceew"
Cons: "Unorganized boarding and 6 hour delay from expected departure time."
Pros: "Crew was kind and entertainment great when available"
Cons: "WiFi in all flights"
Pros: "The crew was very good. So was the food."
Cons: "The flight was 1 hour delayed"
Cons: "People that take up more than one seat should be required to purchase two seats. The woman on the isle was over the arm Rest in my seat the entire trip. It is unfair to me. No one came to Take trash for 2 hours so we had to keep our tray tables down."
Cons: "We left 30 minutes late due to congestion and I missed a layover. Otherwise it was a great experience"
Pros: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Cons: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"
Pros: "Boarding and Arrival went smooth and quick. We were early to our destination. Short 3 hour flights are always easy."
Pros: "The crew both going and coming from San Jose, Costa Rica were incredible."
Cons: "The long waits on the tarmac waiting on other planes to leave. Which was a big problem because it caused a lot of us to either barely miss our flight or miss our flight."
Pros: "Good service and on time."
Cons: "plane delayed over 3 hours."
Pros: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."
Cons: "On time, free upgrade."
Pros: "Good abording"
Cons: "problems with seating assignment"
Pros: "Was switched to United airlines by delta due to plane issues. Houston to Laf"
Pros: "Like the airplane - Boeing 757. More comfortable than the 737."
Cons: "Don't like the towel dispenser location and function. Can't find it when standing and a bunch of them come out at one time."
Pros: "Great entertainment offering plus liked that I was able to charge my phone at the same time."
Cons: "Nothing to add"
Pros: "Wi-Fi on the plane is a nice touch."
Cons: "The seats are packed so tight there's almost no leg room - actually there is no leg room when the person in front of me reclined their seat. Since we were advised to get there 3 hours in advance only to wait two and a half hours in what is quite possibly the most uncomfortable waiting room anywhere this just makes the cramped plane even more frustrating."
Pros: "As poltronas estavam OK."
Cons: "No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo."
Pros: "The movie selection is very good"
Cons: "Both boarding the flight and getting off the flight were severely delayed. The flight attendants also seemed to ignore half the plane when handing out drinks and when picking up trash. I had to flag someone down after they had simply walked past my row both times."
Pros: "Delayed 40 minutes first flight out at 5am. Missed connecting flight by 2 minutes."
Cons: "No assistance in helping us get to our destination"
Pros: "Staff lovely"
Cons: "Flight delayed so we got bumped to a later connecting flight An eight hour trip became a 12 hour trip"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "Could not use the bathroom"
Pros: "It was on time"
Cons: "Too short of a layover in Atlanta"
Pros: "ability to book a later flight when I missed my connection through the delta app."
Cons: "Delays, missed a connection, booked a new connection through the app and that one was delayed as well...what was supposed to be a 3.5 hour experience turned into a much longer one. Seats do not accommodate people over 6'2" abiet very poorly."
Pros: "on board service was nice and promptly"
Cons: "Delta continúes to use an older 757 in this 6-hour flight with cramped seats and seating arrangement in business class. I have taken this flight several times in the last 2 years and written about this issue but now doubt anybody cares about these comments. To make things worse, my seat would not recline!"
Pros: "Lady said she was taking the seat I paid an upgrade fee for. Crew did nothing. Said I should take her seat."
Pros: "Free first checked bag, comfy seats"
Cons: "Would have liked more movie selection"
Cons: "I was sitting in the middle seat between two very big (fat) people and it was uncomfortable."
Cons: "Customers Service: I had an issue with the baggage (it was broken) and they say that is an normal process."
Pros: "It was everything pretty good!"
Pros: "Thankfully we missed the holiday traffic so we were able to check in and board effectively."
Cons: "Food service was poor and planes were outdated."
Pros: "The crew was super polite!"
Cons: "Seats were too cramped."
Pros: "The call center was not accured The fligh atendent did'nt pay any attention"
Cons: "The boarding and departure took extremely long. I understand that there was a Power outage the day prior to this flight and that this cause major delays and issues throughout the following days."
Cons: "Baggage was left behind and It aaroved 5 days later, terrible follow up and no compensation at all, total nightmare"
Cons: "There was no food for me, nothing at all! Nor a bag of peanuts"
Cons: "Boarding was too slow"
Cons: "10 hr delay in San José. A nightmare!"
Pros: "The fare was relatively low so I was not expecting much beyond safe transit between Costa Rica and Panamá. I was pleasantly surprised by the robust flight crew that all seemed knowledgeable, very friendly, and professional. I particularly enjoyed the quick and easy check in, no extra charges for my very large checked item, in flight entertainment via headrest screens, ample leg room and storage, and the ability to charge my phone during the flight via USB. Even though I was a passenger in coach, we were provided a light snack and free alcohol and beverages during the short flight. All in all, even as a very frequent traveler, Copa surpassed my expectations. I will definitely fly with them again."
Cons: "The only thing I felt could be improved was the boarding process and signage. I was originally in an exit row seat but was unexpectedly relocated as I boarded. The explanation was quite vague, even though I asked the gentleman to repeat himself twice, but overall the change was fine. I was moved up a few rows and kept my window seat preference, so I wasn't upset. I only wish I had been notified earlier at the check in desk rather than holding up the line of passengers behind me."
Pros: "Very good flight"
Pros: "Swift. On time."
Cons: "They never said what was wrong with the plane and we waited 40 min to board, the landing was horrible, the pilot gave two extra laps around the airport to land. I live in TGU so I know it's not a great place to land but weather conditions were ok, it appeared as if he was inexperienced in an airport where you MUST be experienced in order to land properly."
Pros: "Free food, free drinks, free luggage!!!"
Pros: "I give Copa Air a big fat zero on price. I missed my connection flight because my first flight was delayed and there was no more flights that night so they said come back tommorow. 8 went back the next day and all flights were canceled because of a hurricane but copa refused to let me on the return flight home i had already laod for!!! Horrible rip off"
Cons: "Copa should of let me on my return scheduled flight i had already paid for without charging me again"
Pros: "Quick flight and always on time."
Pros: "Best airline in Latin america"
Pros: "Same as above."
Cons: "Same as above."
Pros: "I loved the drink service. Star Alliance aircraft continue to impress me with their cleanliness and maintenance. The crew service is wonderful. I thought boarding was standard, compared to other airlines. The in flight entertainment was a positive surprise."
Cons: "If you stick to your part of the Panama City terminal, there may be VERY limited food options. For me the only food option in the area was a tiny fried chicken stand."
Pros: "The food , on time and the crew"
Cons: "Lack of movies or shows for a 5 and half hours flight"
Pros: "The crew was exceptionally kind And efficient The food was ok"
Cons: "Not that much"
Pros: "Everything!We received meals and complimentary drinks and had lots of leg room!"
Cons: "Leaving vegas to Panama they checked my passport and stamped my ticket "documents ok" .. Arriving in Panama we flew to costa Rica again checked my passport and stamped my ticket "documents ok" ... Now almost 11 hours later we arrive in Costa Rica and because my passport was ripped they wouldn't let me in the country and sent me back. Why your airlines couldn't have told me this before I got all the way to Costa Rica and passed two check points I don't know. So you guys said you would send us to Puerto Rico but I would have to by my own plane ticket home... Very disappointed in your airline. And to top it off my boyfriend and I had very expensive osprey packs we were traveling with .. We used a copa plastic bag to wrap them up in Vegas so the strings would not get caught .. When we received our packs in Puerto Rico YOUR employees had taken the bags off and cut my boyfriends 300 dollar bag! I will never fly again with your airline."
Pros: "the food in the plane we good"
Cons: "the logistics and the manual check in 1 full hour late and some people missed their connection flight not cool at all."
Pros: "The kindness of the cabin crew, the food the drinks"
Cons: "No on board entertainment"
Pros: "Flight was on time."
Cons: "Not really confort."
Cons: "Worst landing in a commercial flight I ever had."
Pros: "Good flight"
Cons: "There was only 1 choice of beef sandwich no alternative"
Pros: "I want expecting to get food on such a short flight, what a pleasant surprise!"
Cons: "There weren't any choices for entertainment, just one movie playing on a screen for everyone"
Cons: "Flight was cancelled 45 minutes before take-off"
Pros: "Whole experience from San Jose through to Panama City was good. Although a short flight, the crew managed to serve a meal and drinks. As it was such a short flight, there was no entertainment."
Pros: "I liked the TVs, the free food and drinks, and the comfort of the chairs"
Pros: "The food was good, a small snack and drinks. The crew is friendly"
Cons: "They could renew the fabric of the seats, and carpets. there is not entertainment offer"
Pros: "Price, efficient boarding, crew"
Cons: "Crowded small seats, overhead movies no one watched,"
Pros: "Fui atendido muy bien . La puntualidad y la informacion que van suministrando es de primera"
Pros: "free luggage and food"
Cons: "they had me waiting for 8 hours at the airport for my fly and sent me to a hotel with no hot water. Many many more things that I did not like. riped luggage, arrived niext day made me loss one day"
Pros: "Everything ran on time, quick flight, comfortable seat for sleeping."
Pros: "the options they give, are excellent... The best for any customer... And the healthiest, since 2 days before i yraveled in united and got stomch sick cause all they give is chicken and meet and those are bad options as airplane food"
Cons: "I had to wait a lot for my luggage in my final destination.... Thats all"
Cons: "The flight was delayed"
Pros: "On time Great service"
Cons: "my luggage handle was cut off my rolling suitcase by TSA without notification or reason and as I try to file a claim I am getting the run around:("
Pros: "USB port Video/TV screen in seat. Food was good. Very lovely staff"
Cons: "The loud speaker was VERY loud..."
Cons: "Between San Jose and Las Vegas, probably in SanJose, a 500 dollar Breil Milano watch was taken from my checked luggage. In a rush at the hotel, I had regrettably packed it rather than carrying it on."
Pros: "The service, the big smile of the representatives"
Cons: "Keep it up!!"
Pros: "fue un viaje muy tranquilo y plasentero"
Pros: "There was a flight delay longer than what my next layover was going to be. Copa rebooked me with American Airlines and got to my final destination just 40 minutes later than originally planned."
Pros: "They served a meal and it left on-time."
Cons: "I bought my ticket through Kayak and it included a layover in Panama City. However, it was being run on two separate airlines (United and Copa). Because of this, I could not check-in online. I arrived in San Jose to check in early since I had a 4am flight and was planning to sleep in the terminal. However, the Copa crew did not show up until 2/2:30am to begin checking people in at the counter. There was no other way I could get my ticket ahead of time and I probably would have stayed at a hotel and left early rather than arriving at 8pm and waiting for 6 hours in the open part of the airport."
Pros: "Flight arrived on time"
Cons: "Row 22 was not a charme. We did not get any drinks at all. Should not happen on a flight. No entertainment"
Cons: "Departed 1 hour late."
Pros: "Crew was very nice and helpful"
Cons: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."
Pros: "comfortable first class seat"
Cons: "There was no wifi. No entertainment, no ability to work."
Pros: "So ridiculous airline didn’t though in costumer at all"
Pros: "The crew was very nice, and they gave us free sandwiches since the flight was so delayed. I really like how nice they were in greeting everyone and asking if you needed more drinks or food."
Cons: "Due to some kind of mechanical problems, the flight was delayed for over an hour. And also the gate changed several times, which was a little bit confusing for me."
Cons: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"
Pros: "cabin attendant was excellent"
Cons: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."
Pros: "The boarding was fast."
Pros: "Excellent crew."
Cons: "Seat 2L rocks back and forth every time person in seat 1L moves. This was a day flight ORD-LHR so I wasn’t sleeping but I could see how that would be annoying if I were."
Pros: "That I took off and landed safely."
Cons: "The attitude of the employees."
Pros: "Gate check of carry-on luggage was nice. The connecting flight from DFW to FLL was on time and the boarding process was very smoothly executed by the gate agent. Well done!!"
Cons: "The flight out of RNO early in the morning was chaotic. One of the kiosks was down and the line to self-check was long and moved very slowly because there was only one agent behind the self-check baggage drop. She did well keeping up but there was a long line of unhappy customers due to the long wait. No snack was offered but I did get a glass of water. Not enough overhead storage for the carry-on bags because passengers get the luggage check tag but brought the carry-on onboard anyway."
Pros: "Delayed and dropped off in the rain far from terminal still waiting for bags"
Pros: "The crew was awesome, very attentive and helpful."
Cons: "The plain was very old meaning no screens, outlets, pretty much no entertainment what so ever."
Pros: "We left a few minutes early"
Pros: "Love flying with AMERICAN AIRLINES."
Cons: "But the second plane was worse.... no video screens of any kind, no charging of any kind, no headrests, chairs were stiff and uncomfortable. You can stream shows on their wifi (free) but only if you have a charged smartphone or tablet, otherwise you're SOL. 2 bathrooms for the main cabin on a 6 hour flight"
Cons: "KTerrible coffee. Tasted stale"
Pros: "American Airlines was fantastic. ALL personnel were professional yet friendly. They will be my airline of choice in the future."
Cons: "WEATHER! Any problem we experienced was weather related."
Cons: "in the airport, the gate area dirty!, bathrooms dirty, no place to charge phone. The walk to the airplane, getting aboard the plane after the gate and flight changed and delayed. Being told it was weather related on the plane and being told it was MAINTENANCE by customer service. The plane was very crowded, the flight attendants never smiled. WHen i told the attendant i was being "rained" on he said...i know its happening everywhere..... he said there was nothing he could do but get me paper towels...they never came. I was very annoyed getting off the plane walking back and forth....it was aweful. and my flight before this was no better i am VERY TURNED OFF BY AMERICAN AIRLINES RIGHT NOW."
Pros: "I loved the attitude and helpful approach of the female flight attendant working the AA gate for the flight I took from DFW to COS last night (6/13). Truthfully, it was almost like I was back with Southwest. She was kind, calm, polite, efficient, and capable. Very rare in my experience with American Airlines yesterday. Interacting with her was refreshing."
Cons: "Getting home to Colorado Springs at 11:30 PM, taxiing for 15-20 minutes, and then waiting another 20-30 for checked luggage! Never have I waited that long during and after a Southwest flight! AA could truly learn something from their more modest counterpart. I have all but decided to resume my drives to Denver every other week rather than risk more and more time and poor experiences with AA flying in-and-out of Colorado Springs."
Pros: "The nice and helpful American Airlines ticket agent at our gate that helped me fix my seating issues."
Cons: "Your booking does not automatically reserve our 2 seats together so I find out at the last minute and have to pay for an upgrade to fix it. Not thrilled! Plus I booked with BA for a reason so it would be nice to know at booking that they will contract with AA."
Pros: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."
Pros: "Food & inflight entertaiment decent."
Cons: "Gate agent claiming carry on bag ro large. Used it 30+ as a carryon with our difficulty. It is 14”x22”. If the concern was too many bages dont bs pasengers about reason they are asked to to check bag."
Pros: "The trip was easy and the time very good set!"
Pros: "That our pilot was giving us updates as to why we were slightly delayed."
Cons: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."
Pros: "The entertainment"
Pros: "At least they should give a can of the soda"
Cons: "The cookie"
Pros: "Good service. Early arrival. Fast boarding."
Cons: "No entertainment. Hard seats."
Cons: "Food in general"
Pros: "Friendly attendants, plenty of coffee. Great service."
Cons: "horrible plane for international travel. it was small cramped. Food was horrible. Not even a good full meal. Just snacks."
Pros: "Friendliness of gate staff"
Pros: "The flight left on time. Pleasant crew."
Cons: "As usual, the seats for a 6'4" guy are not good."
Pros: "I was able to sit with one of my family members. Nice leg room, great movies to wathch"
Cons: "Boarding was chaotic."
Pros: "Boarding process, information flow, crew hospitality was excellent and professional."
Cons: "Food was very basic and bland. Drink choices were fine."
Pros: "The American Airlines crews and people manning the desk erred very professional. Yes, this particular flight was conducted by American for Iberia under a share code. So whatever horror stories you have heard of about European Iberia flights, the one I took was fine. But the airline's crew is being let down."
Cons: "In Chicago, our flight was delayed at least three hours for a "GPS update." The crews said the software wasn't even handshaking. Okay. But I have a feeling this is common, and wish the airline would figure out a way to conduct updates, safely, without impacting everyone's schedule. My wife flew through same connection on the same airline a week later. And her flight was canceled. Maybe for the same issue? Unsure. It could have been a a bad luck streak."
Pros: "the crew was pleasant and efficient The landing was really smooth compared to my trip in the opposite direction."
Cons: "paying extra for a small seat was really frustrating"
Pros: "Everyone was quick"
Cons: "Small seats"
Cons: "There was a older Caucasian flight attendant that didn't have a name tag on that touched me twice on the shoulder"
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Cons: "One hour late"
Cons: "Food was bad and crew never ask for food to economy passengers for long hour flight meal plan was not working I felt hungry and ac was too cold for all the time nothing good entertainment movies for different languages and no providing small personal hygiene kits for long flight"
Pros: "CR is awesome"
Cons: "AA is screwing up with the flight times, bring them back"
Cons: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."
Pros: "On time"
Cons: "Lot of movement"
Pros: "Everything was fine. Attendants very good."
Cons: "Everything fine."
Pros: "Main cabin extra leg room."
Cons: "Barely any help with delayed flight and connecting flight. Had to say a prayer and sprint through DFW to make the connecting flight."
Cons: "They cancelled the flight and put me to fly the next day"
Pros: "crew was good"
Cons: "Availability of on-board meals, I wasn’t able to purchase anything. Nothing available from the lunch menu even at the exact lunch time, in a +5h flight. Truly disappointed"
Pros: "Quick boarding, no delays."
Cons: "The control for the entertainment system is strangely located on the armrest, so the person next to me was constantly changing my system's volume and channels by simply using the armrest."
Cons: "This was a red-eye from Costa Rica to Chicago. I sat in the very back row, so I really felt the turbulence back there. But I had no chance of sleeping through it because my seat would not lean back; in fact it was so far upright that I was almost leaning forward. I can normally sleep on any flight but this was like sitting in a tiny cage designed to prevent me from finding any remotely comfortable position or getting any rest at all. They should not be allowed to sell a seat like this."
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Pros: "The pilot and crew were friendly and helpful."
Cons: "The flight had a THIRTEEN hour delay. The plane was very old and broken (we couldn’t fly because of a broken fuel gauge)."
Pros: "Crew can be nicer"
Cons: "Food and crew"
Cons: "The website doesn’t specify that the last row has no recline!"
Cons: "Checked baggage fees!!"
Pros: "United nunca da comida que merezca la pena y por suerte esta vez no sobre vendieron el vuelo."
Cons: "La comida, es escasa y ridícula"
Pros: "The boarding and waiting area at Houston's airport is very nice"
Cons: "I believe United is now giving advance grumpyness training to thier flight attendants. I have rarely meet anyone in a service position vibrate such intense waves of superiority and condensention out side of the perhpas the DMV."
Pros: "The check-in staff were very friendly and helpful."
Cons: "I already knew I was going to pay $200 to ship my boards back home (I wonder if golf clubs which are roughly the same size cost as much,) but when pre-purchasing through the app for an "oversized" bag you have to put a "one" in the checked bag and a "one" in the oversized bag even though they're the same bag, but then they charge you for two, and when you tell the check-in person that you only have one bag of course they can't issue a refund. No, they tell you that you get to call customer service when you return home."
Pros: "At least I made it back home in one day. The airline honored our business ageeement."
Cons: "I waited for a wheele chair that was requested from day one, but the wheeled chair never arrived. I had to venture out on foot despite my resent back surgery. It took me tree times more the time that usually takes me to make it to my destination. I only thank God for protecting me through this day."
Cons: "Never made it and had to go yet to another desk because it was a united flight this was the worst i have ever experienced"
Pros: "I enjoyed the crew and the service... Top notch"
Cons: "No tv on plain no free wifi like it was advertised"
Pros: "Left on time and arrived on time Direct flight!"
Cons: "Food terrible! No options. $10 sandwich only choice."
Pros: "It was a great flight over all but it was very cold inside the plane"
Cons: "Immigration lines at the IAH airport was long and security clearance line was even longer."
Cons: "Everything good"
Pros: "Rhe crew again"
Pros: "Surprising amount of legroom, comfortable, the plane wasn't packed with people"
Cons: "Small plane"
Cons: "Se pusieron a darle mantenimiento al avión a la hora de salir cuando ya teníamos más de seis horas esperando el avión. Y esperamos una hora más ya sentados adentro. Eso estuvo fatal. Y sin comida de San José a Houston.. fataaal!"
Cons: "Flight kept being delayed"
Cons: "What entertainment? Ridiculous to have to pay for it"
Cons: "One of the flighty attendents was extremely rude and aggressive. Very unpleasant."
Cons: "Sleeping in the airport"
Pros: "Updates on delays were helpful."
Cons: "2 out of 3 flights were delayed due to baggage scanning problems."
Pros: "They assigned us to seat 7 by chance because flight was too empty to balance weight..it wad a blessing to have extra room"
Cons: "I was having a terrible back pain so i went to the back where the crew was setting and relaxing and asked for a pillow..they told me they didn't have any..asked if they have a blanket and and they said yes..but never gave it too me..flight was almost 4 hours with no food..COPA AVIANCA charge less and offers full meals..."
Pros: "The flight was smooth and comfortable. The atmosphere was nice and the crew was friendly."
Cons: "I didn't like that the crew took so long to help me find an overhead bin location for my carry-on bag. Also, they need to provide FREE entertainment and better snacks for international flights."
Pros: "I am happy the pilot caught the faulty engine before we were in the air. That probably wouldn't have ended well. I like the snack choices."
Cons: "We were late boarding. Once on the plane flight was delayed longer due to a maintenance issue. Once on the run way, pilot said one of the engines would not start and we would have to turn around."
Pros: "Absolutely nothing."
Cons: "Both flights were INCREDIBLY delayed. First, the flight from San Jose was delayed 1.5 hours because they were "waiting for the aircraft." After everybody finally boarded the plane an announcement was made that somehow the luggage crew had damaged the cargo hold, and that everybody would have to deplane. It would take 45 minutes for maintenance crew to arrive to assess the situation. People got up, got their luggage out of the overhead bins, and started moving to the front of the plane. The pilot then came back on the intercom and told everyone they would have to return to their seats. Roughly an hour later we finally took off. It would have been the decent thing to do to AT LEAST offer the passengers something (i.e. comp drinks or snacks), but the cheapskates at United DIDN'T EVEN APOLOGIZE. Multiple people missed their connections. Fast forward to IAH--> SAT. Another late flight. This time, everybody boarded the plane only to be informed that due to a problem with the plane's computer everybody would have to sit on the plane while they "rebooted" its computers. This was done TWICE. UNITED AIRLINES, GET IT TOGETHER. There is a very good reason you are consistently ranked one of the WORST US-flagged carriers, which makes you one of the MOST HATED AIRLINES ON THE PLANET. I really and truly pray that the US airlines and their lobbyists lose their battle to prevent foreign flagged carriers from operating within the US, because you all deserve to go bankrupt."
Pros: "SJO to Houston was excellent. Houston to Nashville was mediocre."
Pros: "It got me to my destination."
Cons: "The service, entertainment, boarding, comfort, and crew haven't changed at all ever since I've flown with united. The crew just seemed to be there to get their pay checks not serve the customers."
Pros: "Good non.stop to Costa Rica."
Cons: "Best flight to Costa Rica out of the tristate area."
Pros: "For yall to have emotions"
Cons: "Having to pay $7.99 for entertainment is ridiculous, especially on an international flight. Just one more way to gouge customers. Especially as a 1K flyer, having to pay for entertainment is just a slap in the face."
Pros: "I've taken a number of airlines, but none as bad as United. I get bad weather, I wouldn't want to go up in a plane in a thunderstorm regardless of the circumstances....but I spent almost a day getting to my destination that should of only taken9 hours tops. Delay upon delay, arriving right when my next flight was leaving. Very rude staff, I saw an attendant yell at a mom and daughter like she was their mom. Non-apologetic to anyone. Their goal is to shove you in the plane and shove you out. Are they safe airline? Yes, they will get you to where you need to be...but not before they make your life hell. I don't normally do reviews on anything, but United still has me frustrated even a week later. I almost forgot, they did give $20 to eat. Do you know how expensive airport food is?"
Pros: "The customer service was very professional and collaborative."
Pros: "Everything about the flight was great. Both going and return were so on time, it was amazing. On the way home the in flight entertainment was out for the duration of the flight and nobody in the crew really took the time to address it - thought that was a little odd. Thanks again!"
Cons: "No beverage or snack."
Pros: "Service was great, flight attendants are awesome. I did not have any inconveniences boarding or with my belongings."
Cons: "Food was extremely expensive. Snacks were so simple. Had to pay for entertainment. Also paid for my baggage, i thought it was included. It was a carry on and had to check that in, absurd."
Pros: "Muy buen servicio"
Cons: "Missed connection due to under staff at customs (don't they know exactly how many people land at each time?) it was ridiculous, of course no help from anyone except "you can sleep on the floor if yoi want"????"
Cons: "old plane and configuration in business"
Pros: "They offered us a $50 E-certificate for a future flight to compensate us for the long delay."
Cons: "It made a long day even longer, and, even though they didn't have anything positive to tell us, I would've liked more frequent updates from the flight crew about how long we had to wait."
Pros: "The flight was fine and the crew was nice."
Cons: "Arriving home four hours late due to maintenance issues after a long day doesn't inspire trust in the airline."
Cons: "The flight was delayed in landing. I paid to watch tv which should be free on international flights... It use to be and they kept making PA announcements the entire flight. It was very very disruptive."
Cons: "The seats were incredibly uncomfortable and cramped. There was no option for on flight entertainment (despite it being an international flight). Probably would never fly United internationally again."
Pros: "Crew was nice."
Cons: "Less leg room than any other airline, complementary food is real bad, they charge you for everything, movies, alcohol and food, in other airlines they do not charge you for none of the above!"
Pros: "The crew was excellent"
Cons: "The flight got delay because of that I had problems at customs and immigration"
Pros: "Salir a tiempo"
Cons: "Como tratan los equipajes en el aeropuerto de Lafayette"