|Flights Arrive in||Tel Aviv Ben Gurion Intl|
|Flights Depart from||Dallas|
|Airlines||Delta, Air Canada, SWISS, Air France, United, Brussels Airlines, Lufthansa, KLM, Aeroflot, American Airlines, British Airways, Alitalia, Austrian Airlines, Iberia, Royal Jordanian, Finnair|
Customs massively backed up. Somewhat disorganized
The food was just ok.
Friendly crew and on time flight
I was surprised by the amount of snacks and drinks on such a short flight.
Crew was friendly and helpful on a very full airplane. They did their best to check on connections to let us know if we were going to miss our flights or not.
Flight was delayed nearly an hour causing a very tight connection in Calgary.
Flight delayed and changing of gates
To far from one gate to the other, you need a shuttle
Boarding in Frankfurt was pretty good as all zones had their own gates- somethinh I am missing at YYZ.
Legroom is getting tighter and tighter in the Economy class and meals are getting smaller and smaller as the trays are apperaing bigger and bigger...
How I was treated How I felt was wonderful.
The cree was great. Plenty of room in economy plus. Timely boarding.
The food was hard on the edges and too spiced on the salad.
Quick, clean, flight.
Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though.
The food and beverage service in Coach was great as usual ... The new 777 ER 300 was really a nice improvement over the aging Airbus planes previously flown Entertainment systems in coach were top notch with great entertainment choices to view ...
3 4 3 seating results in very narrow isles ... during the longer flights on the 777 the isle seated passengers lean into the isles making going to and from the restrooms in ( coach) a bit of an obstacle course
Fast flight. Good service from luggage checking to landing.
Way too spicy beef chili. Confined space on airbus.
The crew was so friendly and professional, on top of the nice plane condition, which made the trip very pleasant!
The food standard seemed to be lowered a little bit, but still very well prepared.
Good seat width Great movie selection Great food and drinks Nice and large A380
The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice.
Flight was delayed by 1h30min, so we arrived very late
Everything was fine
From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!
I just expected better toilet bag for business but what was given out was just basic.
I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare
Ease of boarding and good communication from pilot
Flight attendant was gruff when communicating. She seemed angry when providing information. It was a short flight, so not a lot was offered, which was totally fine. However, when she walked down the isle with water, she appeared to be looking at the ceiling and didn’t stop to check if many people wanted water, including me.
The crew was awesome! Best flight I've ever had.
Only one snack
Delayed. Charged for my bag even tho i have the United explorer Visa. Skipped me with pretzels and when I asked for some, it was as if i was asking fir something extraordinary!
On time departure and arrival, smooth ride
Again 30 minute delay to get internet working. At least this time they communicated the issue.
No food except for purchase. Expected at least cup of coffee/crackers
1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves.
Terrible. Long delays caused me to miss connecting flight and a wedding. Lufthansa decided 12 hours of my day and the missed ceremony was worth a 5 euro voucher... Never flying german again.
Choice of food was very limited as they were missing the food in catalog.
At least it was a flight
Noisy, no complimentary snacks nor drinks, no legroom
The crew were very considerate. Also they have the best baby beds we have seen so far
The entertainment system was glitchy.
Great service and timeliness.
I wasn’t offered earphone headset so I could not enjoy entertainment.
Crew and Food
DELAYED BOARDING, OVER CROWDED TOO TIED, VERY HARD TO GO TO TOILET OR STAND
The Crew was very helpful, they were always around and offering all kind of help.
The food was very cheap, we had no choice for a better offer. We were hungry and had to eat.... The seats were changed at the last minute, we were very upset!!! We did our confirmation on line and get our seats assigned. When we got to the airport we were surprised that they changed them.
Crew was very nice and attent ive
Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh
She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks.
Food was excellent, frequent and filling
The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.
Able to fly direct to ansterdam
Have to lay over on the way back. More expensive than other airlines.
The movie selection did not seem extremely varied.
Boarding was confusing and disorganized
The baggage was checked at airport and was not closed all the way. It was transferred being half open and arrived half opened. I could have lost the contents of my bag.
Entertainment,seats and overall experience
Food was terrible
Super friendly staff, clean plane. Great selection of entertainment.
The line to register at the airport was 2 hours long
The flight attendants were slow and unprofessional. It took 3 hours to get dinner. Other airlines manage to feed passengers in Economy within an hour on the similar flight. But the worst part was that my luggage went missing. After it was found nobody let me know so it was just sitting there for three days before I could get a hold of someone. And then after multiple calls they finally said it would take another 5 days to be delivered 200 miles. So I ended up having to go get it myself. Not as much as an apology from them. Aeroflot is absolute garbage. Stay away from them.
The flight was good. Takeoff and landing were great. Service in flight great.
The online safety show didn’t work. They started it several times, then did it in Edson. The overhead reading lights flashed on and off periodically making me a bit concerned about the electricals. Our main piece of luggage was sent on a different flight. It took us over an hour to locate that had happened. We waited at the distribution point. We got one Piecebut not the other. After all we’re taken from the belt we went in search and found it.
I could not check in online nor selecting a seat in advance. Getting the boarding pass and the seat was a nightmare. British neither American could not help me out. Horrible experience
No unexpected surprises.
Rude and disrespectful
Great consideration from cabin crew.
There was a good selection of very different movies to watch. I found four that I wanted to see.
There were not enough chairs in the waiting area. There was a long wait, first, just to get on the plane, then, instead of letting us stay in the waiting area, we were all seated, and left waiting for at least an hour, most of that time without explanation, sitting in a stifling plane at the gate, without being allowed to get up and move around. Also, the ratio of carbohydrates to protein in the main meal was way out of kilter. I don't want rice + potatoes + bread + crackers all in one meal, with zero vegetables. The tiny piece of cheese helped.
A great flight Thank you
Flight delayed over 100% Pilot couldn’t navigate turbulence without persistent discomfort Ground staff negligent/incompetent, bordering malicious
Premium Economy seating is very comfortable and the cabin service was excellent.
Despite the long layover, they managed to misplace one or bags at Heathrow.
Not much. Mediocre everything. Was nice that the flight was not very full.
This was an Alitalia flight. Food was awful, flight attendants were quite rude and curt. Really poor experience overall.
Too short time between the flights, almost lose the connecting flight.
short peaceful ride. Not much food could be served.
Really bad boarding controll, contributing to grumpy patrons. Just poor management and efficiency created by the airlines with a last minute gate change, but in addition, the personnel were irratable and not well motivated or trained to manage the crowd.
Crew was pleasant
Little hot on the plane
the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.
good food, drinks, good entertainment options
On time take off
They serve non-halal food with Muslim menu. They think hat non-pork meat means halal/zabihah. Non friendly flight crew
Flight was on time and we arrived on time Service was good and the crew was courteous and friendly
long layover before my next flight to Chicago
Service was good and the crew was courteous and friendly
Online check-in did not allow me to select my seat. It was already assigned and didn't let me change it Boarding was later than scheduled and caused my connecting flight at O'Hare hectic This was the first time that I had ordered Kosher food and I would never make that mistake again, the meal was okay but the sandwich was awful and had no taste!
There was a mix up about my reservation/ticket. Was stuck at the ticket desk for 45 min
Crew arranged to change seats so my left leg had an aisle.
Boarding by groups was not followed, no one to control them, just a rush to gate. No discipline by Iberia. Reserved a seat on aisle of 3 seats side section so my left leg could stretch out after surgery but they changed aircraft type w/ only 2 seats on side without notification, so my right leg had the aisle.
I had a problem finding ticket number for a return ticket. It took an hour at boarding but Iberia rep. found it and saved the day. She really cared and got the job done. Can't say enough about this Argentine rep. Also this was an international flight and they did Not hassle us about the weight of our carry on. Last year Etihad weighed our purses with a bathroom scale at the door of the aircraft. Outrageous. Slowed boarding for over an hour and cost passengers an average of $150 - $320.
Food was terrible all around. Didn't pass out water during 11 hour flight and all the "good" movies didn't load.
Excellent crew and comfort during flight.
Confusion at time of boarding.
MeL and wine
3+3 seating in biz class
Were not there to rate but someone paid you an extra fare so you made double the money on one 2 seats! BRAVO Standing Ovation!!!
We arrived to Amman safely
Some of the passengers are men from Saudi Arabia and they cannot be next to a woman. The flight attendant was very accommodating to those passengers.
They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between.
Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance
Seats were comfortable, crew was attentive and smooth takeoff and landing
Food was low quality
Bag did t arrive no one to talk to horrible service no home delivery I have to keep going back to airport and talk to stupid young guys who talk too much and do nothing
Had to wait for substitute crew, and they had a bad attitude. Crew could be heard complaining as they sat in rear.
Environmentally mindful with some packaging
There were no menu options for vegetarians on either meal. Several screens were not working, despite multiple reboot attempts.
I liked everything !
Unwashed pillow and blankets, stains on the pillow
Choice of movies
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.