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Pros: "Good price and new clean aircraft."
Cons: "Reclining seats."

Pros: "Seat comfortable and professional crew"
Cons: "Assist foreigners better"

Cons: "My luggage was destroy one of my luggage"

Pros: "The pilot was fine and kept us informed. However, the rest of the crew was awful. Not friendly, did not smile. What poor example of American Airline employees. No food was available in the main cabin. This was a 6:30 p.m. flight and there should have been menu items available, not just pretzels"
Cons: "Crew and options for food. If I wanted pretzels, I would fly with Southwest. They have better service anyway."

Pros: "Nothing"
Cons: "Everything"

Cons: "Space"

Pros: "Great crew - good attitudes."
Cons: "Delayed for an hour due to a log book issue."

Cons: "It took entirely too long to board the plane. Then there were ‘mechanical issues’ that needed dealt with. Well, don’t have everyone sit on the plane for 60 minutes. Don’t continuously state ‘it’ll be fifteen minutes.’ Just give straight answers"

Pros: "Not much"
Cons: "Passengers brought hot food on board at Dallas. McDonalds and KFC odours were overwhelming for first 30 minutes."

Pros: "Plane had mechanical issues. Say on plane for 50 minutes before taking off"

Cons: "The flight was delayed by an hour because one flight attended didn’t come to work on time"

Pros: "Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight"

Pros: "Boarding and flight was on time."
Cons: "Nothing"

Pros: "Not much. Standard flight."
Cons: "Cramped seats, unintelligible announcements, battered by credit card promotions."

Pros: "I loved everything about this airline!"
Cons: "Sorry, I have no complaints!"

Pros: "Great crew and new plane."
Cons: "The seats are so small and almost no leg room. Very uncomfortable."

Pros: "Sad to say nothing"
Cons: "- boarding is poor in NY - service in plane extremely bad. Need to train their flight agents -they stole perfumes ((4) bottles and my watch Overall the worst airline I flew so far"

Pros: "I loved the Movies that I could watch, Charger plug ins as well as the service. No extra hassel."
Cons: "Everything was fine. The flight was on time and I made it home safely."

Pros: "Exiting the plane and finally getting out of cramped seating!"
Cons: "Seats were very small. Touching the person next to you is uncomfortable and awkward! I am not looking forward to the long flight home."

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Dame coments"
Cons: "Same coments"

Pros: "I liked the crew, they were nice and tried to help, food and refreshment was good."
Cons: "1) Flight from Dallas delayed and caused me to miss the connecting flight from London to Vienna. 2) Monitor for the entertainment not working AT ALL. Crew tried to reset it multiple times, but it didn't help. So flight was longer due to delay and I was looking at the BLACK SCREEN entire time. 3) I attempted to read my book. Since it was a night flight and overhead lights were off to prevent disturbance, I needed to use reading light. Well, the reading light was not working. I called a flight attendant to assist me. She tried to help me, but confirmed that it was out of order. 4) There was not information regarding terminal for my connecting flight. Captain kindly referred us to look up this information on our individual screens. Mine was not working, neither was the screen of the passengers next to me. Not helpful at all."

Pros: "Cleanliness of plane, attitude of crew, on time"
Cons: "0600 departure. Too early."

Pros: "Liked the ease of traveling from DFW to Corpus."
Cons: "The crew, especially flight attendant Brittany, were rude, and she was beyond rude and actually the backend of a donkey. She snapped at us about a carry on that wasn't an issue traveling to DFW., then ignored me (have a boot and crutch) when seats with more room were available...then did nothing to help get my crutch from the storage."

Pros: "Excellent entertainment options"
Cons: "Wi-fi not available for most of the flight. Very uncomfortable middle seats for long flights such as this one."

Cons: "No entertainment. No food. The flight was 2:25 minutes but American Airlines managed to make it take three and a half hours. The tone of staff was closer to prison guards than airline hostesses."

Pros: "Good Crew"
Cons: "Flights are chronically late - over 1 hour coming and going."

Cons: "Because it was a day later!!!"

Pros: "Almost half empty cabin made this a very pleasant flight!"
Cons: "Food on AA was mediocre as usual. Edamame salad was nice and fresh for a change. Desserts are now prepackaged wrapping similar to candy bar..."

Pros: "The food and drinks were great. Flight left on time and arrived on time."
Cons: "This flight was actually on an American 777. One of the older models. For an almost 9+ hour flight, the in-seat entertainment systems need to be upgraded. The seats did not have USB charging capabilities, the selection of movies at the seat consisted of about 8 choices, and the screen size wasn't much larger than that of an iPhone 6 Plus. This was supposed to be a British Airlines flight, but it really was an American flight. I expected to be on a BA aircraft, which would have probably been upgraded."

Pros: "It served the function of crossing the ocean. The crew was kind."
Cons: "The airplane was outdated. It did not have personal entertainment suites at each seat. I haven't flown across the ocean without being able to choose my own movie in 3 years. Also, because of the outdated entertainment suite, the headphone jack is located in the armrest to the side instead of in the seat back in front of you. This caused me to bend my 3.5mm headphone connection at one point while I was moving my leg, because the connection jack is located below thigh level. The temperature was unbearable, and could not be controlled by the flight crew. Dressed for winter weather and roasted for the entire flight. I actually was dehydrated when we landed because I was sweating for 7 hours crossing the ocean."

Pros: "An old aircraft but well maintained. Crew was courteous and efficient. No food or entertainment"
Cons: "Delay in receipt of baggage at Chicago"

Pros: "Flight on time"
Cons: "Need better crew the lady serving the snacks looked moody."

Pros: "It was very smooth once we were able to take off!"
Cons: "We were delayed in the plane almost an hour with no cool air. They had technical problems."

Cons: "food"

Pros: "The smooth take off and landing beat Pilot and the flight crew ...... "FANTASTIC""

Pros: "Ok"

Pros: "Friendly crew. Comfortable flight."
Cons: "No seat TV."

Cons: "Our flight was delayed and then cancelled. We were given new flights the next day 8/20/16 and that was delayed for a few more hours. We wasted a day and a half at the airport and our hotel for the first night could not be refunded."

Pros: "My husband and I were traveling together to Dallas, and we were unable to sit together-The ticketing agent was very rude when we asked if she could find us seats that were together. She said, "We could ask someone on the flight to switch with us". We paid $738.00 total for both tickets to Dallas, and found it very hard to believe that we could not get seats that were next to each other. We have had this same situation on other airlines, and they were very accommodating to our needs."

Pros: "slight delay but they made up the time in the air"

Cons: "As stated above, I was late for my flights."

Pros: "Professional attitude of the crew"

Pros: "Movies"
Cons: "Flight changed 4 times from gates to departure time the guy on the side of me smelled really bad"

Pros: "As I was sitting there waiting to board the plane I started to have anxiety. Watching how many people lined up to get on the plane made me a little nervous. I even thought about renting a car and driving from Dallas to OC California. I waited until i was almost the last person to board. What a pleasant surprise. I was seated between 2 lovely people who probably could have but didn't hardly talk the entire flight. The conversations we did have were pleasant, and they slept some of the time without snoring. It was a very nice flight home! And I'm thankful I didn't rent a car. Flying is much quicker!"
Cons: "Same as above answer. Boarding the back of the plane first makes so much more sense! I'm totally sure you all have your reasons for doing it the way you do since you have been doing this thing for years now, I would just do it different."

Cons: "IT WAS AMERICAN NOT ALASKA!!!!! ALMOST MISSED MY FLIGHT!!!!!"

Pros: "Pilot and crew were excellent.."
Cons: "I haven't flown American in three years and I see why I stopped. Very sad and extremely disappointed.. It took an 1 hr+ after landing to retrieve our luggage..in all my years of flying,i've never experienced that."

Pros: "This is not an experience I would wish upon anyone."
Cons: "My booking for some bizarre reason had my name on it twice and I was out of luck. Air berlins does not have a counter in any of the airports. If you are flying this you are on your own. If anything goes wrong you'll be stuck calling a 1800 number to Germany. Worst experience of my life had to buy a new ticket at the counter for 5k dollars to get to Berlin with family."

Pros: "Great entertainment."
Cons: "Food was not very good. Leg room was lacking."

Pros: "World class"

Cons: "On time departure"

Cons: "More pretzels."

Pros: "Nothing"
Cons: "When I tried too cancel the flight. No body answered or responded too my emails. So I had too loose the 500 I spent on the flight even though I paid for the protection! I wasn’t even on the flight!"

Cons: "The flight was three hours late!!!!!!! I had to get on and get off the plane with all my stuff. This has financial implications on the ground later that evening in Uber Cost and I had to pay for the additional day for my car because I was not able to pick it up at the originally scheduled time. I contacted United and have not heard ANYTHING!!!!! Please help me get my money back!!!"

Cons: "Over two hours delayed. Had to carry on carry off my bags that were heavy. Messed up my schedule. Had to incur extra charges at San Diego destination due to the inconvenience."

Pros: "Emailing me with updates"

Pros: "The flight was very affordable and turned out to be great. I love the new United Basic Economy seats."
Cons: "I hate that we can't bring two carry-on bags, but we were able to get everything into one. Our trip was short so we did not need much."

Pros: "Easy check in. Flight crew was very accommodating."

Cons: "My daughter's flight was delayed in DALLAS & in DENVER!!! We are never flying UNITED AIRLINES again!!!! Can they ever do anything right!!!! SMH"

Cons: "Cant turn it off. Want to sleep"

Pros: "No issues"
Cons: "N/a"

Pros: "Flight was wonderful!"

Cons: "They"

Pros: "Everything was great travel was a brezs"

Pros: "Roomy and new seats Courteous and on time service."

Pros: "Flight was in time and arrived 30min early"

Pros: "Great"

Pros: "Flight arrived early."
Cons: "Could not get the entertainment app to work."

Pros: "Iam 53 not i to electronics much and to have no movue or music on the second longer flight is assinine most of the people o.n brd didnt have anything to do for the price i might as well just flown spirt and saved money"
Cons: "By removi g all inflyte movie and no hot food and no music your getting like Spirit. But cost alot more maby i need to go to them and just bring some food iam not electronics guy and most around me werent but a AM flight over 2 hrs should serve bot foid as well as a movie or at least have music to listen to"

Pros: "Use of my phone for boarding ticket"
Cons: "Sitting next to a large man who took 25% of my seat and space."

Cons: "My son ( a minor) was held over in Denver airport for over 12 hours because of delays and cancellations. Not once did your United crew or service workers offer him a meal voucher. This is absolutely wrong. This was my son's first flight alone and he also could not find any venders open to buy food. I will NEVER fly United again and will tell all friends and relatives about your inconsideration to minor passengers who are too shy to ask for help.!"

Pros: "Nothing"
Cons: "Flight was delayed. Now have to sleep in airport because connecting flight was missed. Terrible experience."

Pros: "Courteous staff."
Cons: "Feet were so cold on the entire flight."

Pros: "Nice plane with leg room"
Cons: "The guy at the boarding counter in Billings was really rude! Maybe he just had a bad day but a zero in customer service, in my opinion."

Cons: "My TSA Precheck status would not print on the boarding pass. My number was in the system. I've used it multiple times flying UAL."

Pros: "Free movie on flight to Denver was nice.... Free movies and internet was nice because I didn't have to dig around for a credit card and you pay enough for tickets anyway, that it SHOULD be free. Its there for one person, EVERYONE should be able to use it. So it was a nice perk to kill time! Boarding was awesome, but only because I have a handicap"
Cons: "I just don't like my soda poured from a can into a tiny cup....Just give me a cold can of soda for the 3 hours....geez."

Cons: "Apathetic non communities. Felt like it was part of a herd. They cancelled my flight and had to miss work"

Cons: "Need more leg room."

Cons: "Too much Delays"

Pros: "Seats were nice and crew was friendly"
Cons: "It wasn't their fault but we did have to land at a different airport due to weather, but it showed that the crew took safety first"

Pros: "Agents checking baggage were unbelievably slow. Good thing there wasn't a long line."

Cons: "Although it did not happy to me personally, one of the flight attendants had a bit of an attitude towards several other passengers."

Pros: "Fast getting my seat assignment. The guy at the gate counter was nice and courteous."
Cons: "TSA line was ridiculously long. Only one checkpoint open for the entire terminal."

Pros: "The crew was courteous and nice. Due to a 2+ hour delay we had free movies on the flight."
Cons: "The fact that our incoming flight was delayed more than 2 hours."

Cons: "Elisa??? the customer service rep in the PSP airport was very unwelcoming and abrasive. There was a $49.00 service charge added on to my boarding pass. WHY??? I did not ask for any extra services. Please reimburse me. Thank you. The flight was delayed in taking off by 25 minutes. No communication from crew about the problem until 5 minutes before taking off. Updating passengers would have been appreciated."

Cons: "No cash food and beverage"

Cons: "Professionalism and friendly staff"

Pros: "That trip was great to Housto!"

Cons: "A little crowed and not near enough leg room."

Pros: "Using Kayak was so convenient. They were great in keeping me informed of schedule & gate changes."

Cons: "Absolutely no leg room. Much less than most major airlines."

Pros: "I liked that 1 out of our four flights had more room & personal tvs."
Cons: "I did not like the fact that out of our four flights three were not too comfortable... & no tvs on three out of four"

Pros: "There was a wonderful man named Mr. Hanson that helped me tremendously. This was the first time ever to fly and I was tremendously scared. He made my experience wonderdul. I intend to fly more often now. Thank you for hiring someone that loves his job."
Cons: "The seats on the layover flight were over booked. If Mr. Hanson had not of taken care of me on my my flight I would have had a different outcome on flying."

Cons: "Flight was cancelled multiple time customer service was terrible"

Cons: "Customer service via phone was unhelp and kind of snarky. She knew I was several thousand miles from home trying to get back, but wouldn't arrange for me to get on a different plane without a $650 fee. Another airline would have bumped people off their flights so I could get hiome. I was not pleased that my missed flight couoldn't be accommodated reasonably. Apparently my ticket was wroth nothing..."

Pros: "nothing"

Pros: "The staff was very friendly and the flights were on time. We also didn't have to wait to take off which was very nice as well"
Cons: "I didn't like the snack that was provided. It was all good except for there was something in it that had an awful taste."

Cons: "Seats uncomfortable, plane old and shabby and staff unfreindly and unhelpful."

Pros: "The seats were a lot more comfortable then other airlines I've flown with. I also enjoyed the personal monitors in the back of every seat."
Cons: "I did not like that you had to pay to watch TV. I did pay to watch TV during my flight, and there were times that the connect was spotting and the picture or sound would go out. Also, in the middle of the flight, the TV did a reboot. If I am paying for this service, I expect it to work. I also did not like the boarding process. I don't know when there became so many preferred groups, but it became a little ridiculous. I felt like half the plan was in one of these numerous preferred or special seating groups. The crew was mediocre. They weren't overtly rude or anything, but they certainly weren't going out of their way to be friendly either."

Pros: "Everything"
Cons: "Comfortable seats"

Pros: "Nothing"
Cons: "The aircraft looks like a WWI aircraft. So dirty. Floors were nasty with food not picked up from the last trip. Sits are extremely uncomfortable even for a 2 hr flogjt. Last minute flight so we had to do frontier... never again thou"

Pros: "NA"
Cons: "NA"

Pros: "I like that southwest flew out of the same terminal Bc after the nightmares I walked over and happily paid full price for Southwest."
Cons: "2 agents for 300 bags in the same time window is not only unexpectable but poor customer service. Several people including 6 people in wheelchairs were deeply effected by this event not to mention. 100 of passagers without a answers. There was no staff at the 3 gates ! Even before the planes were scheduled to take off."

Pros: "The price is good"
Cons: "I don’t like the chairs"

Pros: "Nothing. Not even the refund compensated for the lost time and additional expenses incurred from Frontier"
Cons: "6 hour delay. Didn't board plane and still lost our bag"

Pros: "Once on board all was well"
Cons: "Flight delayed. By 1.5hours"

Pros: "It was a direct flight and left on time"
Cons: "Paid extra money for my carry-on and check bag. Bad cabin flight crew placed my carry-on in rear of plane though I paid for row 2 seating. They wouldn't let me use overhead cabin for row one or 2 and said it was for row one passengers as they have no under seat storage. No reason to pay for a seat upgrade I now know. Never again on this airline."

Cons: "Comfort was almost unbearable"

Cons: "Kid vomit"

Pros: "Really helpful flight attendants"
Cons: "Very small (smaller than my kindle) tray tables. It was a very loud plane as well"

Pros: "Ahead of schedule"
Cons: "No drink service, no entertainment, very expensive. Never again"

Pros: "The crew was friendly."
Cons: "No in flight snacks, entertainment, and seats were not very comfortable."

Pros: "Nothing"
Cons: "Staff was unpleasant. Uncomfortable seats."

Pros: "The flight crew was very friendly. I feel like they put a lot of focus on ensuring they're friendly, responsive and have a nice sense of humor to make up for their airlines terrible timing and equipment."
Cons: "This was my return flight on Frontier and although not as bad as my first still pretty horrible. Upon arriving at the COS airport we were greeted by...no one at check in. We were told they were on "lunch" and we couldn't drop our bags until they finished. There was at least 15 people waiting on Frontier reps to show up and check us in. After that time suck flight was delayed again. Plane was filthy. After looking over the total for the flight it really doesn't save you any money after all the extra fees and poor service. I'll pay more to fly on an airline that shows up."

Pros: "Nothing. My flight was cancelled 5 mins before departure with no explanation."
Cons: "Nothing. My flight was cancelled 5 mins before departure with no explanation."

Pros: "Smooth flight very pleasant crew."
Cons: "My seat did not recline and the person in front of me did get to recline which made my space even smaller...."

Cons: "The boarding process was hectic and not organized. Seats extremely uncomfortable. Flight was freezing the entire time. Having to pay additional for every single additional bag brought on board."

Pros: "We left early and arrived about 20 minutes early"
Cons: "Very uncomfortable seats"

Pros: "Friendly crew, easy boarding, everything on time"
Cons: "Price of seats not included in ticket cost, but since ticket so cheap not really that big of a deal."

Pros: "Price"
Cons: "Paying to carry on luggage."

Pros: "early arrival. smooth flight"
Cons: "you charge for everything!"

Pros: "Flight was ok."
Cons: "Long Delay at DFW."

Pros: "The crew"
Cons: "I checked in since home, but i didn't have the boarding pass .i was planning to print it at the airport but I almost missed my flight, because I couldn't print my boarding pass at any of Kiosk at airport , likely was still one lady at the counter who was able to print it for me but I was very frustrated with this situation."

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing. Will avoid frontier at all costs. I'm looking at cancelling my frontier return and rebooking with literally anybody else"
Cons: "Was delayed, no food/drinks in terminal. Very uncomfortable seat. Extra charge for everything. Was not able to understand the safety speech the flight attendant did... Kind of concerning"

Pros: "Nothing"
Cons: "Flight was delayed for 4.5 hours for maintenance issues, we had to cancel all of the plans I made for the day. I was at the airport for nearly 7 hours and then had to wait on the replacement plane to refuel for over an hour after boarding. Awful."

Pros: "Getting home safe"
Cons: "Frontier airlines from start to finish was a terrible experience. My first time flying. I will not go into details of my experience in while on the plane the person beside me was complaining about frontier. I got on the shuttle to go home and another couple wS pissed off over Frkntier and the person across from us chimed ion they would never fly again within Frontier. It was just bad from use of their website to the checkin process and the flight."

Pros: "Frontier encourages you to check your bag by offering a lower fee for checking than carrying the bag onto the plane This made getting into and out of the plane so much quicker The seats were comfortable enough and I had my own food and beverages so did not need to purchase any."
Cons: "My reasonable priced ticket went up $104 by the time I paid to check my bag and pick a seat. I would rather gate check my bag and get it when I exit the plane because it took over an hour for it to come to baggage claim."

Pros: "Nothing"
Cons: "Frontier is a bait and switch operation. They offer discount fares and when you get to ticketing you discover that they charge $40 for checked bags and $45 for carry on bags!!! I can understand the checked baggage fee only if it was made known prior to purchase but charging more for carry on bags. Also, the staff at the ticketing counter are rude and obviously selected and trained to make sure that they get every penny of their ruthless money. I have flown my first and only flight with Frontier and will never do so again."

Cons: "The flight attendant on my flight to Orlando was really rude"

Pros: "The crew was very courteous and attentive."
Cons: "Significant delay due to computer problem. Very uncomfortable seating."

Cons: "The fact that it was sappoesed to be canceled and rescheduled and it was NOT. BOTCHED !!!!!!!!!!!!!!!!!"

Pros: "The boarding and deplaning process was very fast. Most likely this is due to the fact that it is less expensive to check a bag than to carry one on, so there were way fewer bags overhead than on a typical flight with another airline."
Cons: "Be prepared to pay if you want to eat or drink. All items are for purchase only. I don't think that my seat reclined at all (and I wasn't near an exit row), so no sleep for me on my almost three hour flight."

Pros: "The tate"
Cons: "Paying for bags"

Cons: "Flight was delayed over 2 hours. Was forced to pay for an upgraded seat, even though I had already checked in. I will not fly with frontier airlines again. Customer service was neither friendly or helpful with answering any of the questions regarding the flight delays."

Pros: "Crew were arguing with passengers over seating arrangements and when it came time to throw out garbage at the end they completely ignored half of the rows. Even after the lady next to me yelling to get their attention."
Cons: "See above."

Pros: "Crew was great"
Cons: "Seats were awful no room my husband is 6'6 and seats don't recline at all.. We took a red eye and had to try and sleep sitting straight up.. No entertainment not even music"

Pros: "We got to destination 30 mins ahead of time."
Cons: "No leg room and the seats don't recline. No free snacks or drinks. Not even water."

Pros: "Good price; easy to book; easy boarding; very punctual (everything on time)."
Cons: "Plane was very uncomfortable and cramped; Charged extra for everything (I thought they would ask for more money for carrying my wallet and a pocket comb.). Traveled as a couple; had to pay extra to insure that we could sit together. Are you kidding???"

Pros: "the flight was on time both ways."
Cons: "excessive bag fees. non reclining chairs. having to pay for soft drinks and snacks. LONG loudspeaker announcement trying to sell us their credit card deal. No TV or media available."

Pros: "Arrived early - fun crew."
Cons: "Seats don't recline - slow de- boarding process."

Cons: "Lots of screaming children, but I had to fly to Orlando."

Pros: "Hummm, landed safely! I do like that "carry on" people have to pay extra."
Cons: "No reclining seats even after paying an extra $50 for the good seats (and to ensure sitting by spouse). Cannot even get a glass of water without an extra charge."

Cons: "You charge extra for everything."

Pros: "I was impressed with the patient attitudes of the crew and the quick thinking to find a solution when we were stuck on the ground for two hours during the blizzard because of power outages that made us unable to finish fueling the plane. The quick turnaround of finding another solution to fuel (flying to an operational airport with the fuel we had), and getting the alternate flight plan to Kansas written and approved was very impressive, and saved my trip."

Pros: "Nothing"
Cons: "The worse service ever; Would not buy tickets from them again... You get what you paid for - Baggage and seating are extra fees"

Cons: "Another frontier flight delay due to illogical, unidentified "paper work.""

Pros: "Long Flight Delay Due to Weather, Strong Thunderstorms and Tornado warnings. Handled Delay well and boarded when appropriate."

Pros: "Boarding was fast. The only slightly negative I noticed was the window was very dirty on the inside and the seat back in front of me was too."

Pros: "Nothing"
Cons: "Same as last."

Pros: "Crew was friendly."
Cons: "Seats are not comfortable. Have to pay for everything including water. But this was expected as you get what you pay for when you buy budget."

Pros: "Flight attendants were great."
Cons: "There is nothing Spirit can do to make it better. It was right before Christmas, tons of travelers, many could not follow simple directions. Personel was patient with everyone (thumbs up)"

Pros: "The team aboard and how smooth and fast the flight after boarding was."
Cons: "That it was delayed taking off. But, the time was made up after took off. Only 5 minutes late by the time we landed."

Cons: "They charge for everything from bags to snacks. We ended up on the airplane for 9 hours for what was supposed to be a 2 hr flight and the only thing they did was give everyone one snack size biscotti and a cup of water. We were on the plane through lunch and dinner hours and that was thier answer."

Pros: "not much"
Cons: "Payed a premium to have a mid-day flight only to get delayed significantly both trips."

Cons: "Bag fees"

Pros: "Flight to Orlando was good"
Cons: "Fees, fees and more fees"

Pros: "Good promotions for sky mileage awards during flight"

Cons: "Will never fly spirit again! Luggage weight is NOT like other airlines, fees for luggage are ridiculous and the carry-on rule is insane! Pay for soda and food? Horrible Horrible Horrible Airline! Costs way too much money!"

Pros: "Nice flight attendant keep the passengers smiling."
Cons: "Uncomfortable seats, having to pay for carry on and seats. Suggestion, change your marketing strategy or your days are counted."

Cons: "None"

Cons: "The flight was late so the airline could make more money and shove a few more passengers onboard at the last minute after they overbooked."

Pros: "nothing because you can get the same cost for much more on other airlines. I am a 27 year veteran in the airline biz."
Cons: "Paying less for more. Not really. The baggage situation is redic. Paying 52$ for carry on bags?! I would of selected American for more so I could keep my bags and also have the additional 10lbs on a checked bag. Lots of lines due to personnels lack of social skills."

Cons: "My flight was delayed. They couldn't get me a flight on time. So I missed out on an important trip."

Pros: "I didn't fly from Dallas to Orlando"

Pros: "I like the pilot, the cost, and the ease of the whole process. The flight actually arrived early despite bad weather."
Cons: "I did not like the attitude of the girl at the boarding desk, she rolled her eyes at me with an "ugh" when I asked her a simple question. They also boarded late. The pilot was phenomenal and we actually arrived early despite bad weather on the way, but one of the stewardesses actually shived my seat mate to wake her up and I didn't feel that was appropriate."

Pros: "Nothing"
Cons: "After waiting at the airport for several hours and delay after delay, they cancelled the flight. Only one in the airport to have a cancelled flight. Then we are told they can book us another flight in 3-4 days or get a refund. We are out money for hotels, car rentals and now are driving like mad across the US to get to Fort Lauderdale to try and salvage what's left of this vacation to the Bahamas. We will never book with Spirit!!!"

Pros: "Flight was delayed. The seating was cramped. Airline was outdated"

Pros: "Everything about the flight was great except for the thing I hated which is not the fault of Spirit or crew."
Cons: "There was a little girl behind me that played with the tray table. It started when I boarded and happened off and on during the flight. And she was kicking the seat. She also pulled my hair and caused me to hit my head on the side of the plane. Not the fault of the airline or crew. It was just really annoying."

Cons: "Check-in at reservations section was terrible...there were 2 lines of passengers checking in and 1 line had 3 agents checking passengers in and the other line had 1 agent checking passengers in. We were second in line...in the wrong line with only 1 agent checking passengers in...we waited 20 minutes to get helped, because the party in front of us (with 2 in line) actually had a ticket for 6 passengers (4 of whom showed up several minutes later), who had to decide/pay for luggage options ,etc.. If you have 2 lines & 4 agents, 2 agents should be serving each line...enough for me never to fly Spirit again!"

Pros: "The crew were very kind and friendly."
Cons: "Constantly being prompted to spend more money on the flight, having to pay so much extra for my checked bag, flight being delayed four hours, no water offered on flight (except for purchase), took ~40 minutes for bags to arrive at claim after touchdown"

Pros: "I enjoyed the people that sat next to me, we had good conversation. Since I sat in emergency exit, I had a lot of legroom."
Cons: "I was very disappointed that I was on the standby list and bought my ticket well in advance. I definitely don't like all the costs: $50 baggage/40lbs limit, don't offer a drink of water, and some employees attitudes were unacceptable."

Pros: "Great job nice clean plane and crew"

Cons: "After all the additional fees it was more expensive than other airlines"

Pros: "Not much"
Cons: "Ridiculous extra fees for everything. Potential $100 for carry on! Kiosk instrctions not clear. Pay for any seat other than middle seat. Never again!"

Pros: "$55 for an extra carry on fee beyond your 1st personal carry-on / bag. For women this is a purse! $50 for each checked bag SURPRISE!!! That low fare isn't so low when you read all the disclosures that are buried on other pages I think Kayak should start asking about how many bags you have as part of their pricing structure so you can really compare travel costs!"

Pros: "They try and bill you for your carry on bag knowingly that your bag fits inside the carrier."
Cons: "The fee's are ridiculous"

Pros: "Precise on time departure and arrival announcements made in details and clearly"
Cons: "Lack of beverage service that serves 1 free beverage"

Pros: "Good prices on higher end hotels"
Cons: "Everything was good"

Pros: "I ariba to the airport 30.minutes before the time. And they sold my seat to someone else. ."

Pros: "The Orlando flight was comfortable, but unfortunately the flight going out of Orlando originally was cancelled and I had to wait hours in line for a rebook. At least they rebooked my flight dornme with another airline the next day, but I missed a presentation because they couldn't find me an earlier flight."

Pros: "Flight was on time and return flight arrived early. Good crew!! Price for what we experienced was right on(NO Frills)"
Cons: "Uncomfortable seats....did not recline...no leg room at all..prayed for an early arrival to get off plane.."

Pros: "Nothing"
Cons: "They Delayed it for a total of 7 hours only to cancel it. They Did not bother to rebook the flight for anyone. They only gave people a $7 voucher to eat food and $50 for a future flight that expires within 2 months. Too much aggravation and a total a lack of respect for the schedules people have."

Cons: "Mercilessly the Boarding people Charged me 65$ for my Carry on suitcase which is 1 CM taller than the prescribed. Size. It is only oversight, No intentions to Exploit Spirit Airlines. Thank you 201 654 2420 Surya vinnakota."

Pros: "Like the price and the service. No hassle flights."

Pros: "I like the cheapness of the flight, the friendliness of the crew and how entertaining and fun the Pilot was. The ladies at the check in were helpful though when I didn't know what to do to get a bag checked online through their site."
Cons: "At the end of the flight the pilot and crew were trying to push getting a Spirit credit card and were upselling for the last 15 minutes of flight time. Seats were a little cramped but I don't mind it for short flights. Any food/drink had a charge and could only take cards. Also due to confusing website I couldnt figure out how to add 1 carry on luggage to the total before check in, which raised it to $40/bag even then. If I hadn't figured it out, it would have been $100 at the gate."

Pros: "Good landing."
Cons: "After I was told there was no charge for my carry on bag, as we were boarding a lady said I had a charge on my bag. She swiped my card and when I asked her how much, she said 100.00 dollars. Too late to tell my story and have not been able to reach anyone. Also tried your web site. I want to talk to someone. 772 672 0911."

Pros: "Spirit did a nice job overall.......................As long as you know how to play the "bag game".......................... LOVE the prices!!"

Pros: "They charge extra for Everything! It would not break them to serve WATER!"

Pros: "Flight on time, gate assistance friendly, boarding organized, friendly and efficient flight attendant's with great humor that made you feel important and welcomed aboard their flight."
Cons: "Everything was GREAT!!!"

Cons: "A flight attendant blew her nose and opened the bathroom door with it"

Pros: "Seats were comfortable (first row), staff was friendly and helpful."
Cons: "ticketing process was awful, the airline cancelled my reservation in error and I had to purchase a new one."

Cons: "I did not like the high prices for the bags. With a family of four it was a lot."

Cons: "Bag fee charges are ridiculous."

Pros: "Nothing"
Cons: "While the ticket was $300, I ended up paying an additional $204 for 2 check in and 1 handcarry. And probably have to pat the same back. Never before."

Pros: "I had no bags & got such a value fare"

Pros: "I got where I needed to go"
Cons: "My normal sized bag that I never gave to pay for cost me 100 this trip"

Pros: "Cheap"
Cons: "I arrived like 45 minuted before the depature in Dallas airport. It took some time to find a registering kiosk but it didn't let me to register. Lady offered me to take a tomorrow flight instead and she refused to get registered for my flight. I would classify it as a poor service and attitude since check in takes 3 min, security check for local flights takes 5 min. And a train to terminal 5 min. She just said that i wont make it. Had to buy a ticket from a different company."

Pros: "The flight got me home"
Cons: "Cost $250 for a delayed flight. Sat on the runway for about 30 minutes before I could get off the plane at my destination."