|Avg. Flight Duration||12h 35m|
|Flights Arrive in||Tokyo Narita|
|Flights Depart from||Dallas|
|Airlines||ANA, China Eastern, Air Canada, Cathay Pacific, China Airlines, Asiana Airlines, Emirates, Aeromexico, Turkish Airlines, KLM, Korean Air, Delta, American Airlines, Qatar Airways, United|
Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home.
I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out.
Only snack No entertainment No chargers
Everything was just perfect
The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed.
Staff Many empty seats
On time flights
All was good
The flight is not too busy
I have to checked my all suitcase out and re-check in again even thought I am transfer. This is horrible!! Nobody informed me, I have to go back to customs and get my suitcase.
Comfortable seats and wide array of movies plus free WiFi. Very good service as well.
Poor communication on boarding process and on the flight delay. And bad WiFi near the boarding gate.
The seats are very small and the food was horrible. The flight attendants were rude, they actually rolled their eyes on you when you asked for water
Nothing much better but just slightly better than the long haul flight
Had to take a shuttle to the plane from the gate and walk up the stairs in the rain
The cree was great. Plenty of room in economy plus. Timely boarding.
The food was hard on the edges and too spiced on the salad.
The crew on The flight was efficient and friendly.
The flight was so crammed. I understand there's the possibility of flying on a fully booked flight but if it took an hour to load the passengers how quickly can you realistically get 400 passengers out? Plus it prevents everyone from having an overhead cubby. You need to reconfigure the flying experiwnce.
Flight delayed and changing of gates
To far from one gate to the other, you need a shuttle
Early flight was not as crowded
But was very busy just the same. Weather was poor
Service, Ecofriendly, Kind Staff
Everything was good.
The a330 is showing its age and the food on board was not good. Otherwise it would have been an excellent flight
Seat recline marginally more than in economy, but 2x+ the price. Boarding process for PE abysmal. Food - slapped on a tray.
Excellent meals, excellent entertainment system, great staff
Quick boarding, staff english is good. Good movie selection.
seat not very cushioned, food is okay. Low TV documentary selection.
They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.
- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.
Since I had no check-in luggage on my way to Manila from Los Angeles, my medicine bag was packed in my carry-on with wheels. When, in Manila, I was forced to check-in that piece of luggage, I forgot to move my medication into my backpack which I carried with me on board. In Taipei, I asked the ground crew to retrieve my medication from my check-in carry-on. The team worked diligently and made sure that my medication was handed to me as I was one boarding the plane with the last few. I was delighted by the level of service and the fact that I was able to take my medication before the flight took off. What a difference in attitude between the Manila and Taipei ground crews. Thank you Taipei ground crew!
Airplane use to fly from Taipei to Ho Chi Minh old and dirty.
Tons of leg room.
No soap in bathroom
on-plane service is good
back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.
Crew was kind & do their job well ensuring passengers are taken care of. Food was very good.
Takeoff delay in Cebu. Moved from one gate to another to accommodate another airline thus making our departure an hour late.
Friendly, professional crew.
Bit of turbulence, but hey that's what happens when you fly.
The seats in business class were very good and the staff was also very good.
I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.
I was specifically asked for the vegetarian food n mentioned that I am highly allergic to the eggs....in spite of that no vegetarian food was served till I asked the staff about my food...i was told that there is no vegetarian food for me....n at last I was served with very basic food .....not at all good...i could not eat that n stayed hungry n could not even sleep due to headache n acidity This FOOD experience was extremely Disappointing
I liked the cooperation of the crew.
There's no specific reason to dislike, but 1 thing that they changed my schedule now,
Efficient and good actually good for airline food
Electronic equipment a bit out dated and below standard
We went almost 4hours without water served
Better & flavorfull food .. Qatar & KQ Airlines hands down have better tasting food
The flight was delayed by three hours (reason unknown) and the entertainment on flight shut off once and then froze for 20 minutes
The flight attendant for this flight she was really nice and friendly good!! Nothing compared to my flight from LAX TO CDM..
The aircraft was late we stay in the aircraft for 1 hour not doing nothing cuz the in flight entretenimient was block until the aircraft was out to take off
On time, fast boarding
The boarding unfortunately the Quito airport it’s too small
Efficient and respectful staff. Treat to have wine with the pasta dish that was served.
I am only 5'2...a short woman so the seat does not fit me . My feet can not rest on the floor and the headrest does not adjust for me. It makes for a most uncomfortable 18 hours from Lima.
They pack biz seats in 7 across. Most airlines go with 6 across. Lack of space and they charge the same as other airlines. Low value for the money charged. Much better value using if you use any other airline.
Flight was delayed by over an hour causing us to miss our connecting flight. Had to wait in the airport all night and no one from Turkish airlines did anything to help us or accommodate us during our unexpected overnight layover.
The food was tasty, as usual. The crew were attentive and it was a relatively smooth ride.
The boarding gate was located much further than I remember for previous flights. And then we had to board shuttle buses to the plane, which made for an unpleasant boarding experience. Too many carry-on bags onboard meant no space for my bag in my allocated overhead bin. The plane seemed old and the seats were small and cramped. The entertainment systems kept shutting off in the beginning of the flight, and my screen was slightly unresponsive to touch. Not the best flight experience compared with what I'm used to and expect from Turkish.
Missed this flight due a layover and had to wait in the airport overnight.
Food was excellent, frequent and filling
The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too.
Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either
Everything is top notch for an airline company.
Nothing.... I enjoyed every moment of the flight.
The boarding was easy and you didn't have to wait inline for that long
KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded.
Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place.
The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food.
crew and movives
food was so so.
Flight attendants friendly and helpful.
My luggage was not put on my flight and I had to wait a day. Also the person next to me had a dog that died on the flight.
Korean air business class does not match their standards any more
Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.
Overnight flight is brutal. But that can't be helped.
Didn’t like the fact that online check in didn’t work on the Delta app.di
The fact that I was so relaxed.
Great leg room
I was next to an obese person who literally took half of my seat. That was extremely uncomfortable.
The food was just ok.
The screen didn’t change in time
A lady in AA counter at AA DFW counter. She was rude and not helpful. at all.
There was quite a large selection of movies. New releases to old classics. All free.
Boarding was delayed by a few hours due to mechanical issues but they did give us free food and drinks once we were on the plane.
Boarding at Springfield was fast and simple. The check-in agent were friendly and efficient. I especially appreciated that the flight arrived early into Dallas. I had a little more time to find lunch before my next flight.
Everyone was so helpful. The flight was very quiet and peaceful.
The amount of things to keep you entertained for the long flight
I had to have my seat up the entire route so that made a very uncomfortable flight was never able to really rest
Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time.
Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it.
The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards.
My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA.
Transfer was messy, no screens or indications on sight when landed in Doha to transfer with a very short time. Boarding in Doha was extremely slow, some passengers had issues with their travel documents and instead of handling those issues on the side, they kept everyone waiting for over 15 minutes
Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks.
The wedsite for Qatar could use some work.
The crew were very friendly and helpful.
It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights.
The cabin crew was great in services
Priority not thought
Everything was just perfect
Only snack No entertainment No chargers
After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA
Great crew and comfort for economy class.
Food could be better
Very nice FLY and fantastic weather. No turbulence THAT all. UNITED CAPITAN AND CREW, nice. Thanks to GOD a nice fly in ALL aspects.
To be honest, everything was OK.
On time departure and arrival, smooth ride
Again 30 minute delay to get internet working. At least this time they communicated the issue.
Only one snack
Aircrew great along with gate agents.
First class flying is gone. No lounge access in the US. No meal (boarding at 1720 and arriving 2100) Beverage service the same in front as in back. Need to go back to Asia to get what you pay for.
The crew was awesome! Best flight I've ever had.
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