Find Cheap Flights to Tokyo Narita

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

They got us there. Good movie selection. Good wine

Normal Chinese airline seats are small and hard just lick setting on a rock. Didn't eat the food.

The airline attendants were very friendly.

We had a free movie on a 3.5 hour flight but not on the 6 and 9 hour flights. It's time to step it up for long haul flights!

Crew was nice. Flight was an hour late getting off the ground.

The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights

Nothing was all great thanks

Have flown with them several times. They have up graded their planes much better. The staff are cold. You get what you pay for.

Is there enough space? No choice of meals- only fish with rice (I hate fish); drinks served ONLY during drink service time (don't bother asking for one because that's what you'll hear); no personal entertainment center (6 hour flight with no movies); and Shanghai Pudong Airport absolutely sucks. The airport has spotty Wifi, terrible restaurants with worse service, and what kind of country doesn't allow Facebook!?! Pay the extra $100-200 and avoid this airline and airport.

The boarding was fine and the flight did not feel unreasonably crowded as some international flights can feel.

The food was really quite bad. Also, the entertainment devices are out of date (double-pronged headphone jack, slow-functioning controls), but function decently enough.

Every one was very gracious and helpful. Thank you!

There is no much I can say that I like.

Two of the flights were delayed. The first delay from Bangkok to Shanghai caused that I missed my connecting flight. It was a nightmafre at Shanghai airport. I was forced to go through immigrations and customs and rechecked for the next flight. It was a poor way of handling a passenger on a misconnected flight due to the airline fault.

My husband and I flew from Chicago to Bangkok with a layover in Shanghai Pudong airport. The flight was comfortable. I enjoyed the food, and entertainment choices. The flight attendants were courteous and helpful.

No one answered any phone calls. I couldn't confirm my flight 24h before as recommended. My husband's flight was moved a day earlier leaving from Bangkok due to overbooking, so we called to have his flight upgraded but we couldn't reach anyone. We asked at the check-in counter for the airline to upgrade his flight but were told that we needed to call to do that. We did! But no one answered! The website was always down when trying to reserve seats. My husband and I were seated separately even though we checked in together on the last leg of flight from Shanghai to Bangkok and there were plenty of seats leftover that we could have been seated. The plane was not even full.

Staff tries hard

Not adequate time for transfer to connecting flights. Cramed seating Horrible seating.

The cabin attendants were top notch, they were kind and professional.

I couldn't add my miles for the outbound trip, Narita-Taipei-Bangkok on the Dynasty webpage...very frustrating.

Service

NA

Online was very strict in not discounting anything. There was room in Business class and I paid full price. Most airlines have a deep discount when searched a few days before the flight. So, that might fill the vacancies in business and make me a faithful passenger. The disability assistance was very good in Bangkok and Taipei. Disability assistance was horrible(wheelchair) assistance in SFO. I had NO assistance for 90 minutes to obtain a wheelchair while .d waiting to board my departure from SFO . The same was true but worse on the return to SFO. I was let off the plane LAST and the wheelchair was not there and I waited. The wheelchair person parked me outside the gate and said NOTHING and walked away. After 15 minutes waiting for his return, I went on my own and nearly passed out waiting in the horrible immigration line. It took 120 minutes from leaving the plane to getting in my car at the airport. Ridiculoius and a violation of Americans with Disabilities ACT.

Already stated.