Daily cleaning, installation of cabin HEPA filters on flights from Dallas Love Field to Tuscany
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Scores according to KAYAK customer reviews
Pros: "Very fast and efficient boarding process. We began moving right when they closed the door. Smooth flight, friendly attendants."
Cons: "Stop charging $2 for headphones lol"
Cons: "Too cold"
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "Choice of Entertainment was excellent"
Cons: "Bigger snacks - 2 small cookies or small pack of almonds was indigenous 2 hr flight"
Cons: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"
Pros: "The flight was on time and quick."
Cons: "the number of kids......not too fond. :/"
Cons: "Didn't I could pick my seat. I was assigned my seat. I like window seats. Either leg of the trip was a window seat."
Pros: "It was a brand new 737-900 with legroom, atmospheric lighting, very quiet engines, and LEGROOM in coach. The flight crew was top-notch as well."
Cons: "Nothing. Delta did very well with this one."
Pros: "Food was great Legroom was excellent Stewardess super nice Was able to sleep"
Cons: "No leg rest"
Cons: "The flight was delayed 75 min because the plane wouldnt start. A differernt aircraft was needed to resume ops."
Cons: "The flight crew were great"
Pros: "The landing!"
Cons: "The crew was terrible & rude."
Pros: "The crew members were so kind and friendly. I actually did feel more at ease and made my journey more enjoyable. Specifically, was were traveling with guitars and they gave us no hesitation to board early in order to Stowe our instruments safely. They were very pleasant during serving and with requests. The offerings of movies and TV were excellent and extensive."
Cons: "The meal really wasnt very good. But the snacks and beverages we're quite good. Not sure if it is related but the check in/luggage drop process was quite slow."
Cons: "Flight was delayed with no explanation."
Cons: "Wouldn't let us check in til right before so our family was split all over the plane"
Pros: "Crew was fantastic and very helpful."
Cons: "Not sure who was in charge of loading the plane with food for purchase, but they forgot it all entirely. The crew was kind enough to give extra snacks. Kinda curious how you forgot to load a plane with food for purchase and how did the crew not notice in advance? I would think that is one of their checks of the cabin. Not mention who ever signed off saying they filled the plane with food for purchase lied. Very frustrating not only for the crew but for the passengers."
Pros: "I usually have had great experiences with Delta. The meal selection was limited. By the time they made it up to my seat they had run out of what we wanted. Also, the entertainment system at my seat and my husbands wasn’t working well. One of the bathrooms had a cabinets Tvst oliiiooooiiooooioiooiiiooiio"
Pros: "The entertainment"
Cons: "Did not like that they still made me pay a fee to bring my support dog aboard. Stood at the special services counter just to pay a fine for my medical animal."
Pros: "Flight was on time with enough connection time to board with zero issues"
Cons: "No problems on this trip"
Pros: "Free movies. Clean and modern look to airplane."
Cons: "Could not get wifi to work."
Pros: "1. Smooth flight itself and informed by captain well on expected time of arrival with frequent updates"
Cons: "1. I already had a tight connection and let the flight attendant know that I was concerned due to the delay. She seemed very laissez faire and there was no information about the connections gate overhead or when I got off the plane. I think that if the flight is delayed, the airline should let passengers know where the close connection gate assignments are to save them time (my flight landed ten minutes after my connection was boarding). 2. The carry on luggage section was impossibly small so I had to gatecheck my bag and it took five minutes to get my bag back. Given the tight connection, this created additional anxiety."
Pros: "clean. friendly. decent snacks."
Cons: "warm cabin. small seats with no head support. not enough drink cart passes."
Pros: "Entertainment options"
Cons: "Late pickup, then no gate at stopover causing is to miss our flight as we sat on the tarmac. Got on next flight, 5 hours later, the literal last row of the plane right in front of the bathroom, you know, those seats that don't recline? Travelling with a cranky two year old, made pains to select seats for maximum child comfort and it all flew out the window. Arrived at destination and sat, again, waiting for a gate. Signed up for sky miles previously based on good experiences, but this was one lane thing after another. Advice? Don't act like you're doing me a favor when asking people to check bags cause then it's "free"."
Pros: "Food was good Movie technology was good Staff was helpful Aircraft was spacious"
Cons: "Not a lot of family movie selection"
Pros: "Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip"
Cons: "I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?"
Pros: "Good selection of movies/shows."
Cons: "Flight was delayed half an hour due to “medical emergency”. Guy passed out as we were about to take off so we turned back to the gate and sat on the plane for over 30 mins while we waited for medical personnel to check the guy out. Then had to wait another 15 mins for the fuel truck to refill us because we had burnt so much sitting there. I understand that we had to turn back due to his condition but why was he not removed from the plane and put on a later flight when he felt better instead of making all of us late? You would think after all this the crew would be kind and appreciate our patience but 2 of the flight attendants were the exact opposite of that. Both of them were very short with people and the one kept rolling her eyes at people as they were handing out drinks. The only thing I would give 5 stars is the tv entertainment. My seat wouldn’t even recline for me to enjoy though."
Pros: "We were traveling with a toddler and infant but put in different row because the tickets were purchased separately. Gate staff promptly put us together and even bumped us up to delta comfort. Was a very pleasant trip. Thanks delta!"
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Cons: "Had a death in the family and no one would help me get back home"
Cons: "That we weren't automatically transferred to the next available flight to Burbank."
Pros: "Service from the crew."
Cons: "Quality and comfort of seats. Quality of food. The TV screen was from the 80s."
Pros: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."
Pros: "Nice courteous cabin staff."
Cons: "See comment above"
Cons: "Delayed flight, mechanical"
Pros: "on time. easy no issues"
Pros: "Free movies/TV is a great amenity. Overhead bins were full by the time I boarded, so I gate-checked my bag. The staff was helpful and accommodating, which made that process quick and easy."
Cons: "Boarding is chaos. There's got to be a more efficient way than zones."
Pros: "Everyone was very polite"
Cons: "Too many seats hadn't been aside. It was an unnecessary wait in line for about 20 people to get their seat assignments."
Pros: "The boarding process was very well done. Gate agent and flight attendants on top of their game. This is how it is supposed to be done. Thank you."
Pros: "The flight crew was nice and polite. They served drinks and snacks in a timely manner while on the flight."
Cons: "Flight was scheduled to leave early, the plane arrived, but they couldn't turn the plane around fast enough. We left the gat late, then pilot said we would still be arriving half an hour early. We arrived about 45 minutes late, and that was a problem because our connecting flight was due to depart now in 15 minutes. Lightning forced the airport to shutdown, which was great, we had a chance to catch our flight, but we were stuck in the airplane, and we couldn't get to our gate until the all-clear. I know this is not Delta's fault, but they did arrive quite late on a flight that, according to them, would be early. They also never communicated to the other flight that there were several passengers catching that connection. So by the time we had ran to catch our connection they had closed the ramp. Lightning hit again, and they shutdown the airport once again, so the airplane was still at the gate for about an hour, and they did not allow the 20+ passengers to board that plane, which was right there. So frustrating. The only thing that saved it was that our new flight was the new airbus, and although it left an hour and a half later, the comfort level was phenomenal."
Pros: "TV/Movies were a welcome distraction"
Cons: "The flight was an hour late and I missed the meeting I was flying for in the first place"
Cons: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"
Pros: "The service with a smile. They brought water and snacks while we were waiting for our luggage, that was very thoughtful."
Cons: "The screens weren´t working, so there was no entertainment for the 3 hours long flight."
Pros: "Crew service was excellent"
Cons: "Poor leg space"
Pros: "entertainment options are great. The flights are plentiful, so lots of options."
Cons: "No options for vegans on 10 hour flight!! Shame on you!! Our needs should be considered."
Cons: "The seats were very cramped. The seat was too small for an international flight."
Cons: "Very nice crew and great food"
Cons: "Wifi on klm"
Pros: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Cons: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Pros: "Information sharing by pilots and crew. Economy class leg room is good."
Cons: "All good up to the level"
Cons: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"
Pros: "Crew was great and helpful despite oversight in my special meal."
Cons: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"
Pros: "Slow service."
Cons: "Better communication!"
Pros: "Friendly crew"
Cons: "Can’t think of anything"
Pros: "Crew were great"
Pros: "The seat was a little uncomfortable but the crew were amazing."
Pros: "The flight crew was so friendly and the food was really good."
Pros: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."
Pros: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Cons: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."
Pros: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Cons: "Not having to walk outside in Edinbur4gh to board the flight."
Pros: "The flight was smooth, the service was friendly, and the food with plentiful."
Cons: "Too much activity in the cabin during the flight."
Pros: "Food provided, staff kind"
Cons: "Was several hours delayed and check in took 45 minutes because they somehow lost my reservation."
Pros: "Everything was good except for the entertainment consul for one of our seats."
Cons: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."
Pros: "Crew was good"
Pros: "Flight duration"
Cons: "Very stingy with the drinks Cramped seats"
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Pros: "Friendly hostesses"
Cons: "Flight was delayed 3 hours"
Pros: "Very pleasant, professional crew"
Cons: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Pros: "The service"
Cons: "The seats"
Pros: "Very friendly onboard personnel - I really had kind of homy feeling."
Cons: "Nothing special"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Pros: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Cons: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Pros: "The leg room, was surprisingly roomy"
Cons: "The food and that there was no entertainment."
Cons: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"
Cons: "infotainment was down. Lost my luggage the flight was delayed"
Pros: "Fast boarding"
Cons: "The entertainment system wasn’t working for the whole 10 hour flight."
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"
Pros: "Good Experience"
Cons: "Nothing much"
Pros: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Cons: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Cons: "Service from airline host Poorly maintained plane Bad food Old entertainment"
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Pros: "Eveything is well arranged"
Cons: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Cons: "Flight delayed by one hour which meant I missed by train at Southampton by 10 minutes and subsequent bus connect home. Next bus would have been 2 hours later so 45 minute walk home from train station. Didn't bother with food offering, put off by that supplied from Hannover to Schiphol."
Pros: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Cons: "The entertainment was quite dated and didn't have new movies etc"
Pros: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Cons: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."
Pros: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Cons: "See above"
Pros: "Quick (relatively) flight."
Cons: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."
Pros: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Cons: "Nothing. This is filler text to meet the min. characters."
Cons: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Cons: "Did not get the luggage from connecting flight from Amsterdan to Basel"
Pros: "The crew was very nice and helpful."
Cons: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."
Cons: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"
Pros: "It was a decent train ride."
Cons: "Stating it’s a train from the beginning and not having to go from one train station to another."
Cons: "Entertainment system was not working on all seats"
Cons: "Short and sweet"
Pros: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Cons: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Cons: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. Without that tickets we can not claim the bags. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."
Cons: "Flight was delayed"
Pros: "Great crew and entertainment. Terrible experience at CDG airport but that’s the airports fault."
Pros: "Quick boarding, comfortable seating. Great food!"
Cons: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Pros: "The crew was wonderful. We were in business class which was modest but comfortable."
Cons: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."
Cons: "The flight delayed for 2xhours from Paris to Cincinnati"
Pros: "crew was wonderful, great food, quick boarding"
Cons: "cant think of anything"
Cons: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."
Pros: "Crew and food were great."
Cons: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."
Cons: "Not much legroom."
Pros: "Not much expected as it was a budget trip."
Cons: "Poor timing in between connections, barely made in time to my first connection being the last person to board"
Pros: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Pros: "Food, service, comfort"
Pros: "I liked the crew, they were professional and tried their best"
Cons: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."
Cons: "Waited a while before take off."
Cons: "Couldn't make the connection....Overall....an aweful experience!"
Pros: "It was ok fligh"
Cons: "Food was not so good"
Pros: "The noise-canceling headset is good."
Cons: "The premium economy seat is not reclined at all. The neighbor's seat is too much flexible. This is a maintenance problem. We report these problems to the crew, though there ignored... I should have chosen an economy class seat."
Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Cons: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Pros: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."
Cons: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Pros: "Charmingly nice crew and involving captain"
Cons: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Cons: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."
Pros: "Good boarding procedure."
Cons: "Nothing much to add for a short journey."
Pros: "Pretty decent"
Cons: "Not much"
Pros: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Cons: "1) Front seat pocket bulging with 2 extra-thick in-flight magazines 2) No on-board wifi 3) Not much seating room - very thin"
Pros: "Great crew"
Cons: "Food could be a bit better. White bread is unhealthy."
Pros: "Flight went smoothly"
Cons: "Flight left late The seats are small and crowded There are no entertainment options"
Pros: "All crew I interacted with was great, friendly, and helpful."
Cons: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good. I did not find the seats comfortable."
Cons: "The crew was not very polite."
Pros: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Cons: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Cons: "I think I caught a stomach bug on one of the 3 legs of this route. More likely on last 2, i.e. Mumbai to RDU, as I fell sick almost 10-12 hrs after my last flight meal."
Cons: "Food was not good."
Pros: "Nothing..worst experience ever. Simply apologising for delayed doesn't help"
Cons: "Flight into and out of indiapolis was delayed by 2 hours. Missed my connection flight to LHR because of the delay. never had such a flying experience. Flight was operated by Delta. I won't be flying them again."
Pros: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Cons: "bad smell around my seat"
Pros: "Disorganised and slow"
Cons: "Couldn't organise a booze up in brewery. Baggage offload took forever"
Pros: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."
Pros: "I like the service of AF"
Airlines flying from Dallas Love Field to Tuscany have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Dallas Love Field to Tuscany
Masks required on board, masks provided on flights from Dallas Love Field to Tuscany
Social distancing seating
Middle seats unavailable to book on flights from Dallas Love Field to Tuscany
Testing for antibodies, testing for symptoms for flights from Dallas Love Field to Tuscany
Waiving of change fees. Search flexible flights from Dallas Love Field to Tuscany