Pros: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Cons: "No comments"
Pros: "Boarding its took along , food it's bad"
Pros: "From new York to Doha flight seats are not that comfortable."
Cons: "Very happy on Doha to ORD"
Pros: "the crew was amazing"
Cons: "Food was just not that great. Too many peppers in everything!"
Pros: "aircraft so silent"
Cons: "the flightvwas so turbulent and it was full. imagine standing 12 hoyrs next to some stranger who's Going to sleep and fell on you. Upgrade to Business class eas not available..."
Pros: "Everything is perfect"
Pros: "Food was good and so was the crew, entertainment was better than expected."
Cons: "Obviously the seat could have been roomier but still good."
Pros: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Cons: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Cons: "Entertainment for a 4 hr flight was terrible"
Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."
Cons: "Food for main meals was rather bland -- not much flavor. Main meals did not have much variety. Snack items were good, however."
Pros: "The crew was very sweet and very helpful, especially to kids who were constantly thirsty or hungry."
Cons: "We were supposed to take the flight 8 hours earlier. I’m not sure flight with such short connections should be sold at all - with the previous flight being late 20 minutes, we were met at arrival gate by Qatar airlines employee that told us our connecting flight left without us. They helped us with everything onward- getting new boarding passses, hotel and meal vouchers, but all of this should not have been needed if such short connections were not sold."
Pros: "Crew were very helpful and courteous"
Pros: "Flight duration was short"
Cons: "Nothing in particular"
Pros: "Terry was wonderful"
Pros: "The service on board is excellent"
Pros: "the attention in general for me was excellent."
Cons: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"
Pros: "The cabin crew and Doha airport staff are absolutely great at thinking about customer comfort. Experienced it in the Business Class lounge as well as on the flight!"
Cons: "Could add paper towels to toilets. Tissues are too soft to wash up and dry hands and face!"
Pros: "Friendly service, and comfortable ride, will gladly fly again"
Pros: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Cons: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Cons: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Cons: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"
Pros: "I liked the food, the crew, and the team at the airport was nice and professional."
Pros: "Being able to ear what you want and when you want it made my flight so much more enjoyable. You can ask for anything on the menu and the flight attendants are so attentive."
Cons: "Boarding in Qatar was a bit disorganised."
Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Pros: "The crew was fantastic!! They saved this rating."
Cons: "Old plane. No power outlet, no wifi, entertainment system was glitchy... if it was not for the crew, this would have been the poorest u could get. Doha security and transfer were unruly, long, and a mess. Terrible experience there. Nearly missed connection. Dreading going through there on return flight"
Cons: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."
Cons: "I didn't have much time on my layover, i would've expected the transfer to be better."
Pros: "The courtesy and efficiency of the crd, an acceptable level of comfort inf the economy class."
Cons: "Food below average, command of the entertainment screen not convenient."
Pros: "Excellent service everyone was generous"
Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."
Pros: "The flight was good. But daily they are delayed and the passengers had to miss the connecting flight."
Pros: "The aircraft was perfect it self. The crew were nice"
Cons: "They changed my chiled seat twice and they couldnt find a place for both of us togetger."
Pros: "Price & accuracy"
Cons: "Take off delayed. Plane had air conditioning problems."
Pros: "The food was great and so was the staff. The plane was clean and spacious."
Pros: "I had to buy another ticket from agency in airport"
Cons: "Air line didnot honor the booking .i had to buy another ticket on the spot....."
Pros: "Plenty of entertainment variety."
Cons: "Not enough leg and elbow room. For a flight this long, seats should be a little more comfortable."
Pros: "At prsnt i have nothing to say"
Cons: "Quality of the food could be improved, connecting flights had same meals"
Cons: "I asked the question to the staff for accommodation ,no one seems to be helpful. staff at the Doha airports was very rude and unprofessional"
Pros: "Good behavior of staff members."
Pros: "Food and in cabin service was good."
This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!
Pros: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Cons: "Good evening, this is Sarah Al-Makhlouf. I booked a ticket from your website, but it happened to me a great deal. My ticket was from Riyadh to Bahrain, but when I went to the airport, I could not get on the plane, and the reason was that the flight was going to Dubai, not to Bahrain. Is there any solution to this issue, And where is my money? I will send you the ticket in the e-mail, and at the airport they said that it is not strange on your site that the traveler falls into this problem, how can you sell tickets to a particular destination without making sure, who bears the responsibility now?"
Cons: "Pillows for everyone and warmer temperature"
Cons: "All ok"
Cons: "Good food. And not crowded passenger in the bus going to the plane"
Cons: "Veg Biryani instead of pasta plz"
Pros: "New & clean aircraft"
Pros: "Customer service of vayama they did our request by providing wheelchair for my mother and flight was superb for Gulf air"
Cons: "Food needs improvement"
Cons: "The flight should be on time and not late."
Pros: "Hey dear I don’t come by flight I got issue and I used car trip to Riyadh in 18/4/2019"
Pros: "The crew was nice and kind."
Cons: "The seats, as always."
Pros: "The airplane was clean an good and the crew was nice"
Cons: "The food could be better."
Pros: "Clean airplane and friendly crew"
Cons: "No Problem"
Pros: "Friendly and helpful flight crew Good food Free movies to warch"
Pros: "Trip from Bangkok to Bahrain flight was so good - service perfect - crew wonderful"
Pros: "Nothing its was fast and no entertainment in board"
Cons: "Small seat"
Cons: "Bahrain airport"
Cons: "flt from Bah operated by Gulfair, so checked in with them. They were able to checkin bags to Manchester but not able to issue boarding card. length of flight when alternative is a direct flight from bah to lhr. Sinbad ffp website not easy. for a new aircraft the ife selection was very poor."
Cons: "Delay of 4 hours as connection was gone , costumer care not answering, transfer desk very un professional, very bad management of delay . Zero infos"
Cons: "Late arrival of the plane. Seat not comfort, basic serviceS"
Cons: "onboard entertainment is very limited"
Pros: "how convenient it is"
Pros: "Nothing much I liked other than it was a regular (A321) plane service: nothing stood out for me. Nevertheless, still would travel with them because of the competitive price."
Cons: "The (A321) plane could done with an overhaul, but understandable as to why it is the way it is; for the purpose short hauls. Besides, the flight was only for an hour. Other than that, nothing much more to say."
Pros: "Crew .. warm food .. the pillows already on seats .. coffee is lovely .."
Cons: "Smells .. sick peoples must learn how to cover there mouth .. Lots reasons of infection .. must clear the bad smell .. Should add spider solitaire at AirGames list .."
Pros: "Ease of checking, smooth landing, Gold frequent flyer card special preference"
Cons: "The old aircraft which is almost reached its limits"
Pros: "I liked the info I was getting from the airline, through sms. And everything was on time."
Cons: "The in-flight entertainment was there but no headphones, which makes it useless. The flight was short but still."
Cons: "There was some delay."
Pros: "Almost no wait time to get checked in"
Cons: "Poor in flight entertainment. Missed connecting flight due to delay which is apparently something that happens rather frequently."
Cons: "Their price and services"
Pros: "The crew was helpful, the boarding was organized"
Cons: "I travelled with my 3 years old kid and there weren't any food that was special for The kids The stroller i travelled with it and i received it with the bags, while when travelling to dubai i received it back on the plane gate which was much better"
Pros: "Speed of the boarding pass counters. And the price."
Cons: "The plane seats are really bad"
Pros: "The Staff were very courteous and worked efficiently during serving food and prompt when called for assistance."
Cons: "On my way from London to Bahrain the flight was having two toilets in non working condition through out the flight. So only two were operational. Whatever the issue was never fixed till we reached Bahrain."
Pros: "They delivered as requested"
Cons: "They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests"
Pros: "Bording was ok."
Cons: "Too much security checks"
Cons: "food it could be better"
Pros: "I was rerouted entirely to fly with Austrian Air, and only landed 2 hours later than scheduled, which was nice."
Cons: "My Gulf Air flight from Bangkok to Paris was delayed 7 hours which would make me miss my connection to Paris in Bahrain...and they wanted to put me on a new flight that would have me layover in Bahrain for more than 18 hours, and landing in Paris 24 hours later than planned. I politely said no and asked them to find me something else, and they did--so that was good. But the suggested alternative for a 7 hour delay was absolutely ridiculous. Also, the 7 hour delay was never explained and no other flights were delayed, so I guess it was something wrong with the plane?"
Cons: "The Food choices"
Cons: "The crew wasnot welcoming and helpful"
Pros: "The flight attendants were very polite, service was great. The plane was very clean and movie selection was good as well. Lots of leg room as well, I enjoyed my flight."
Pros: "I tried many websites to book but my favorite is always kayak as its fast and easy and so fixable"
Pros: "Good food and entertainment"
Cons: "Crew could be nicer Crammed seats Late"
Cons: "Missed my connection from Doha to this flight neither Qatar air or gulf would help me reschedule ticket had to pay third airline to get home"
Pros: "Being able to watch new releases. The food was good."
Cons: "Times we ate took too long. We were on a 10+ hour flights and it would've been better if we ate more. No leg room in your Isle, you must become a stick and not move, become one with the plane. In Bahrain they force us to cancel our flight and charged us extra 600+ USD to move the flight to the next day. Even though I paid for insurance, then I had to pay an extra 20BD for my wife to leave the island, and it took 2 hours to tell us we owe 20BD... Bahrain is a place I would not like to return."
Cons: "Flight was overbooked and I was forced to delay 24hrs for the next available seat."
Pros: "Very smooth flight and excellent service"
Pros: "Not bad"
Cons: "It was really nice and comfortable trip"
Pros: "Crew was super friendly and helpful!!"
Cons: "I didn’t really like the available movies"
Pros: "The food was good."
Cons: "The seats aren’t comfortable and way too small."
Pros: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Cons: "Get organized and explain for the passengers why there is a delay."
Pros: "Being direct flight"
Cons: "Food, seats"
Cons: "The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered"
Pros: "On time and comfortable"
Cons: "Too many check points, very lousy checking in area in the airport and no one to organize people checking in cause long wait line"
Cons: "Old plane - entertainment system did not have too many movies. Food was just okay"
Cons: "1. Delay in takeoff for more than 45 minutes 2. There is no screen to display movies"
Pros: "Crew was good."
Cons: "Business class is very basic. Flatbed seats, but they are side by side, like economy. So if you have a window or center seat, you have to climb over someone to get out to use the bathroom. Very annoying, especially for the person being climbed over."
Cons: "Egypt air is one of the worst airlines in the world so everything could have been better. Literally everything"
Pros: "Timing and Food"
Cons: "Out of 50 international flights in the past 5 years, this is the first time on EGYPTAIR. They lost one piece of luggage."
Pros: "New 787 is amazing plane ✈️"
Pros: "The crew were very friendly"
Cons: "The airplane was too old and uncomfortable"
Pros: "The overall experience was good"
Cons: "The lounges in egypt airport could be better"
Pros: "Crew were nice"
Cons: "Food can be better"
Cons: "Im still not st my destination due to delays of the airline"
Pros: "Lenient on the luggage allowance but human relations need to"
Pros: "The plane was overbooked"
Cons: "I don’t think with airline like you could do something."
Pros: "Flight durations were good."
Cons: "Better entertainment provided. Also got moved around to accommodate their colleagues, which I wasn’t too fond of being pushed to a middle seat."
Pros: "All about this trip was excellent"
Cons: "The crew was horrible I will never take Egypt sort again. Flight attended spilled hot tea on me and didn’t even apologize, I acknowledge it was both our fault but at least he could of provided a napki g so I could dry off. Horrible I will never recommend this airline"
Pros: "Good crew"
Cons: "Entertainment Luggage claim Food"
Cons: "Late boarding Late take off Late luggage Broken seat"
Pros: "Better seat, food, in-flight entertainment, lights not on as long so people can sleep"
Pros: "Nice experience except for the delay in Dubai."
Cons: "Any delay would have been nice. we really had to run a lot in El Cairo Airport in order to catch the conection flight to Madrid."
Pros: "Quick check in"
Cons: "Chairs legs do not extend enough"
Pros: "Food is good. Staff excellent. Trip was smooth"
Pros: "everything was good especially the timing and entertaining it all good."
Cons: "keeping to the time most especially."
Pros: "Always on- time. Always friendly and approachable staff, very clean seating. EGYPTAIR IS MY FAVORITE AIRLINE!"
Cons: "There is nothing to not like."
Cons: "Plane was really old. They desperately need to upgrade their fleet."
Pros: "Excelent service by crew , boarding did not take long , trip was excellent by all means."
Pros: "The cabin service was excellent and attentive"
Pros: "The food was good."
Cons: "Too tight aircraft, noisy and not stable at the sky."
Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."
Pros: "Everything worked as advertised."
Cons: "Nothing .. everything worked just fine."
Cons: "Everything very poor business class"
Pros: "The people, the food, the culture."
Cons: "Time arrive late"
Cons: "12 hours of delay without any kind of comensation"
Pros: "Food, seats, service."
Cons: "Landing , it was the worst"
Pros: "The security was tight! We ended up going through 7 check points before we were at our gate. This is a positive and important need these days"
Cons: "Boarding was late, unorganized, and trying. Everyone rushed to the gate, giving no care to what the attendants were asking the passengers to do. We just sat back, even though we were to board at the beginning. Also, there were A LOT of young children (this is at 2:00 AM in the morning going to Munich). The children were running around with no supervision and it was very nerve racking."
Cons: "I purchased my ticket in January, the airline cancelled my ticket two weeks before my scheduled departure time in mid-June. They offered no recourse other than refunding my ticket, even though they offer the same flight every day at the same time. I was left with no tickets two weeks before my departure time and had to drastically alter my vacation so as to not pay an extremely exorbitant price for a flight, which was still hundreds of dollars more than the price I paid in January."
Cons: "No entertainment system was working"
Pros: "sorry had to cancel due to covid-19"
Cons: "sorry had to cancel due to covid-19 still waiting for refund ??"
Cons: "More comfortable seats."
Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Pros: "Flight price and time"
Cons: "There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,"
Cons: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
Cons: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."
Pros: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Cons: "Crew was a little rude"
Pros: "Transiet time"
Cons: "Very limited food served at inappropriate times with no flexibility. No information provided on what meals would be served at what times. Very limited entertainment. Very long uncomfortable flight compounded by crew hawking duty free goods like vendors at a fish market, waking many of those who had been fortunate enough to fall asleep."
Cons: "Flight delayed Baggage lost & didn’t receive upon arrival"
Pros: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Cons: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Pros: "Handled disruptive customers well"
Cons: "Boarding and departure were late, food was terrible"
Pros: "E box movies , longer leg room"
Cons: "Nothing I love Etihad"
Pros: "Overall its very k"
Cons: "Flight EY 653 screen touch sensitivity wad very bad"
Pros: "I wish I could remember the fight attendant’s name - she was probably the best flight attendant I’ve ever had"
Cons: "Plane was very crowded as compared to the A380 I flew over on. also the meal services on the Trip over was much better than this return flight"
Pros: "Etihad showed some kind of discrimination non-muslims wheel chair passengers. My luggage is not taken good care of as they tear my zipper. The crew of are okay but never take good care of seniors with some physical disabilities to check and see whether they need water to drink on long distance flights as many airlines do. Muslim wheel chair passengers were given preferential treatment as I am always last one to be picked up and my luggage came at the end after waiting for one hour."
Pros: "Everything was fine, but"
Cons: "Frigid temps on board The snacks were sad"
Pros: "Nice crew. I'm a frequent flyer and my journey from Abu Dhabi to Cairo, the crew was very nice . (a preference for my first trip of the day though ;)) Everything was very good, except for the screen: on both planes I used this day, it didn't work but it was exceptional in experience. Free champagne! :p"
Cons: "Everything was very good except for the screen: On both planes that I used this day, it didn't work but it was exceptional in experience. The flight from Abu Dhabi to Cairo, no choice of food due to limited and badly anticipated quantities."
Pros: "Crew were awesome, food was amazing"
Pros: "Staff were professional."
Cons: "Too full, busy flight with noisy travelers. Many children were constantly crying and there was too much going on. perhaps staff could suggest that travelers remain quiet or mindful of others who are trying to sleep."
Pros: "Staff are efficient."
Pros: "SeatsPrompt service"
Cons: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
Pros: "All were very friendly: at the airport and in the plane. Good food. We were well informed and in time!!!"
Pros: "Liked the cabin"
Cons: "The crew was standoffish and disengaged. This is on a buisiness class ticket where I paid $8000 for two tickets."
Pros: "Ample storage available in window seat. Window seat for solo business traveler is nice; private."
Cons: "Boarding very inefficient- rushed out of Premium Lounge to go to the pre-screening for return to US - finished and at the gate sent back to a nearby lounge with just enough time to sit down for a few minutes."
Pros: "Service was great, check in was easy. Planes are roomy enough for economy seating. Food was decent for airplane food."
Cons: "There was a delay due to poor weather. Although I was still able to make it to my connecting flight in time, they automatically switch my flight due to my bags not having enough time to be transported to the plane. As a result, I was stranded in Abu Dhabi for 12 hours. In fairness it's not the airlines fault and they did provide a hotel and shuttle bus for my short stay. What added to the frustration was the fact that they waited for the shuttle bus to be completely full (with people sitting in aisles) before taking us to the hotel. We got there too late for dinner, since all that waiting around resulted in a two hour trip for what should have taken 20 minutes. Since we had to leave so early in the AM, we didn't get breakfast either."
Pros: "Everything was perfect...seats crew food accuracy"
Cons: "The ground staff at Dallas were extremely rude. Made an old woman cry. Did not use common sense to check in people. They were weighing even obvious very small back packs that were obviously less than 3 lbs. talked to people in a rude manner and were not very helpful. I flew more 15 times in the last years. By far the worst experience. Flew emirates. Delta. Klm France airways. British airways. Even kenya airways. American and united. By far the worst experience. Service service"
Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"
Pros: "The food and the entertainment."
Cons: "The information desk had a terrible attitude towards me - the customer, and when I tried to explain to them how disrespectful they were being they continued to disrespect me once again. Also, the worker at the counter was lazy and wouldn't do his required job. Also, the new update towards the tv makes it harder for me to pause the movie I am watching or to finish the movie altogether."
Cons: "The food was horrible"
Cons: "I couldn't sleep on the plane."
Pros: "I have been upgraded to business class which was something cool, doesn't happen a lot. The check in was really fast , and the man giving the boarding passes was really, nice"
Cons: "The crew in the business class, were NOT up to the standards. Whenever I ask about something, they say ... I will come back, Yes they come, but after a while. When serving the food, they gave me the main course, without bringing the salad or appetizer, they didn't ask to bring or not, and I thought that it goes without mentioning to bring them. After finishing the main course, she asked if I finished, so I said yes, she took the whole tray, without asking or bringing the desert, which is again strange. before landing , I wanted to take a medicine, so asked for water, but they said to me we started to descent, and they didn't bring me water except after saying I needed this for taking medicine"
Cons: "Food selection.in the morning, you don't want to eat dinner food. Should be breakfast."
Pros: "Economy legroom was good, great food, clean plane. Staff seemed professional but occasionally cold to requests."
Pros: "Service Seats Flight attendants"
Pros: "Fantastic crew! Good selection for tv, food was good. Baggage checked all the way through, no problems or complaints at all. Will definitely fly Etihad again."
Pros: "food was excellent."
Cons: "Crew behavior not good."
Pros: "The trip was late and the transite one left and they refused to componsate me neither by ticket nor money .. It was ahorrible trip i lost 4000 dollars for hotels and other ticket which is toooooo much"
Pros: "I wanted to cancel my flight ticket 2/3 days after buying it. I called vayama and they told me that it can't be canceled. I asked to reschedule the booking instead and they told me that rescheduling will cost me more than the price of the original ticket! Now I lost the money I paid! I will stop booking my flights through kayak going forward. I am not happy with the service and the policies do not make any sense. This was a waste. I am very disappointed. I had a serious personal reason to not to fly and nothing was taken in to consideration. I will pass this to all people I know."
Cons: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."
Pros: "I did receive my bag, even I reserve business class."
Cons: "I did receive my bag, even I reserve business class."
Pros: "Food and hospitalityu"
Cons: "Seating was too narrow"
Pros: "The flight was comfortable. Food was ok, but could be improved in variety."
Cons: "Boarding process, slow and long - I have seen other airlines do it much faster. Crew were friendly, but lots of confusion among crew members. Entertainment was horrible - need new and latest movies. The latest movies available were months old. This makes the flight time feel a lot longer than it is."
Pros: "Good comfort. Good entertainment. Excellent food. Courteous service."
Pros: "I went to get my ticket at the airport unfortunately they said your ticket has been cancelled But i have no information about that Please contact me on +966502263227"
Cons: "Please contact me on my phone number +966502263227"
Pros: "Smooth trip"
Cons: "The electricity plug was not working so I couldn’t charge my mobile although it is a new plane and the hostess tried his best but no luck"
Pros: "Crew, and timing of flight"
Cons: "Improving the food and beverage selections."
Pros: "Space, crew"
Cons: "Chaotic boarding"
Pros: "Nice and smooth"
Pros: "I don’t like the delay"
Cons: "The best flight ever. Not much passengers, and that’s what made the difference."
Pros: "Coffee was excellent."
Cons: "Flight was delayed, we almost missed our connecting flight and our bags were not on the same flight."
Cons: "More movies playlist"
Cons: "The crew was not helpful. We kept asking for many things but they don’t bring them from the first time. They gave me food as normal and when I opened it they brought my requested special food which should be given to me earlier."
Cons: "My profile says vegetarian and I didn’t get a vegetarian meal! I was extremely disappointed because I was very hungry and was given a meal with meat! Please have extra vegetarian meals! Manager was told and did nothing to make it right. That was very disappointing"
Cons: "Delay, 2 times"
Cons: "درجة تأهيل المضيفة متوسطة مناولة صينية الطعام في يد النسافر شئ من الفظاظة في التعامل"
Cons: "The flight also was postponed several times (3 times)"
Pros: "The crew was friendly - precise and very professional. They made accommodations as they could in the moment."
Cons: "Throughout the flight there was no way to charge cellphones or any electronics. The WiFi was not working - I am certain all of the outlets and the screen were off or not functioning."
Pros: "Steward was helpfull"
Pros: "In time"
Pros: "There was one crew member that talked to me for a little bit and was very helpful about planning my vacation and he was just a cool guy all around. And the food wasn’t bad!"
Cons: "The TVs on my first flight didn’t work, the headphones I got had one completely broken bud with no cover and the other didn’t work. And they put my luggage on the wrong plane so I have to wait an extra hour which caused me to miss my driver who was going to take me to my hotel! And to top it all off I was told to change clothes because they “weren’t appropriate”... it was just shorts and they went past my knees! I am a man and should be able to where shorts because they are comfy!"
Pros: "This flight did not have a prayer room which made it much more quiet and comfortable."
Cons: "More beverage options"
Pros: "Nothing but the food & the timing."
Cons: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
Cons: "Had requested vegetarian meals for me daughter and she did not receive one on any of our flights."
Pros: "Good food n movies, comfy seats"
Cons: "Rough bumpy flight with no xplanations or apologies from crew n interval btw connecting flights too short"
Pros: "The seats are comfortable and the entertainment system is excellent. The flight staff where also very nice."
Cons: "I would have liked there to be snacks offered to passengers in between meals."
Pros: "Food, cabin crew are very good"
Cons: "Transit in Jeddah..The airport is not organized and the staff too."
Pros: "Too upset to remember."
Cons: "The airport only announced a 1 hour delay (instead of 5:10 pm it was posted at 6:10 pm) but the truth that we departed at 9:20 pm. At the end I lost a bag from my 3 piece luggage that they have charged me for the extra piece at a frustrating $302 USD :("
Pros: "Nothing as usual."
Cons: "Flight was 40 minutes late at departure airport. Missed up all the luggage in destination airport. Waiting long time for bus shuttle to come at the airplane."
Cons: "There was a mis-match between the boarding time on the screen against the time in the boarding pass which lead to a delay of 1 hour and 15 mins of the boarding."
Pros: "It was much better than the Washington flight"
Pros: "transfer on Reyadh was very good"
Cons: "do not have varsity of enterrainment"
Pros: "Really nice crew."
Cons: "Baby! It was tight. Very little wiggle room and the seats were super uncomfortable. Thank my lucky stars I only had to endure the flight for 2 hours or I don't think I would've made it."
Cons: "Seat is very small, food came very very late and was collected again very very late. No entertainment whatsoever Cabin crew was not friendly Aircraft was not that good from inside cabin"
Pros: "Staff were friendly, aircraft were clean and comfortable, with the entertainment being as entertaining as it should be. Food was decent and baggage policy is nice and generous. Seats are comfortable with great legroom, and good width and pitch."
Cons: "Transiting at Jeddah (South terminal) on economy class is an AWFUL experience, I wouldn't wish it on anybody. It's just a small block with 6 or 8 gates inside it which is much too small for the amount of people who wait for those flights. It's really difficult to find anywhere to sit and there's no paid lounge in the South terminal. Facilities are very poor with no WiFi and filthy bathrooms. What's more, all parking positions at Jeddah are currently remote gates, so everybody is bussed to the planes. Hopefully this will all change, at least to some degree, when the rebuilt airport opens."
Pros: "The crew was very nice, TV monitors were nice and the plane ride was comfortable."
Cons: "No alcohol served on board (for those of you that like a night cap to sleep on the plane)"
Cons: "Delayed flight, departure time on airport screen was not correct."
Pros: "The crew were helpful The seats were far from each other The food was good"
Pros: "The staff are positive they really try to fulfill your requirements."
Cons: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
Pros: "Entertainment is way behind emirates air. Mostly either broken and in need for maintainance and fixing. Food just ok, crew good. Compared to emirates is no comparison. Emirates is far superior."
Cons: "Personnel in jeddah airport left their places ,,leaving thousands of passengers without service. ..no one to complain to,,, irresponsible behaviour, ,,never using your airlines again"
Pros: "The check-in staff were nice and accommodating. For a short flight we did get a box lunch which was filling."
Cons: "The plane has seen better days, paint was pealing off some places. The chairs were ok. The flight crew seemed annoyed at everyone."
Pros: "Mostly every things"
Cons: "Bus transportation to be elemenated"
Cons: "Delay 2 hours My sear screen was not working. The service was rude. They kept the light on the whole time, while other airlines dim the light during the night."
Pros: "The plan is new with electricity plug and USB port to charge your gadgets."
Cons: "Food was very bad, meat plates finished too soon"