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Cons: "The seat was squeaking all the time"

Cons: "Didn't I could pick my seat. I was assigned my seat. I like window seats. Either leg of the trip was a window seat."

Pros: "Crew very friendly"

Pros: "That I was able to sit next to my husband"
Cons: "Everything else."

Pros: "I like Delta. They are organized and professional. They treat traveler with dignity."

Cons: "No food was offered."

Pros: "Everything went as I had expected it to, and as I hoped it would. Delta was super on both legs of the journey to Philadelphia."

Pros: "Kayak tells u the baggage claim and the new gAtes"

Pros: "On Tim and friendly"

Pros: "A simple and pleasant experience!"
Cons: "Everyone was professional and polite."

Pros: "Everything went smoothly."

Cons: "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. This is too much action for people who are trying to get some sleep. Also, abrupt and hard landing."

Pros: "Airport is clean and easy to to use. TSA easy to go through. No lines. Boarding was easy with no issues. On-time"

Pros: "I liked watching movies."

Pros: "The almonds and Fresca"

Cons: "I liked it all"

Cons: "N/an/a"

Pros: "The boarding agents were especially helpful and friendly to my disabled wife, travelling in a wheelchair."

Pros: "Staff were awesome. Give them a raise."
Cons: "Nothing"

Pros: "It was smooth sailing all the way"
Cons: "The people sitting next to me thinking my space was his space too"

Cons: "Food"

Pros: "everything was very nice"

Cons: "727 modern plane free movie free Wi-Fi"

Pros: "Customer services"

Pros: "Liked seating in Delta Comfort w own space for carry on and earlier boarding. Staff was attentive snd friendly and offered many snacks. Good choices for tv. Should option of getting head phones as I had the wrong one. Comfortable"
Cons: "Should have one free luggage for Delta Comfort. More variety of food to purchash"

Pros: "Being able to watch a movie on the plane"
Cons: "Packed..."

Pros: "Delta was so accommodating"
Cons: "N/a"

Pros: "Everything went smoothly"
Cons: "Not anything"

Pros: "Hey, they let us off the plane."
Cons: "The plane had just come in & problem was detected. Does it really take an hour to get the log book recorded?"

Pros: "Very early"

Pros: "Reachung my destination"
Cons: "I can appreciate the stress on everybody's mind but this was the worst time i had flying. Short story, 10am thursday-7pm friday. Less short story, 4 airlines, 3 security screenings and 2 customs stop points.7 delays, 2 cancels and 1 miss. It was a ping pong nightmare and 2 times it was suggested i take a bus...after i spent the money on a plane ticket with no offer of compensation, food vouchers or hotel accommodation. Delta has to convince me to come back to them."

Pros: "Not too much this leg!"
Cons: "Baggage retrieval was horrendous! Absolutely a nightmare which after paying for 3 nights hotel with no discount, I was further inconvenienced by the inability to receive my 2nd luggage and after requesting it be delivered, I, I, tracked my bag and you chose to send it 3 days ahead to my destination and I HAVE NOT RECEIVED any acknowledgment of my online inquiry which is why I am complaining. I've had to purchase a new set of luggage AND will have to pay for them on my next 2 legs on Delta. I apologise for seeming so harsh as I know you've had so much trouble because of the tornadoes, but this leg of my trip cost me an additional $800.00 plus AUD and I was here in the US to care for my father who recently had a 2nd heart attack and my final days in USA were meant to be a holiday, and all I can say is the stress because these expenses have removed any enjoyment (I know I'm looking at this half empty, not half full). I'm glad to share this and hope you're company loses will be recouped after this mess! Daniel Grayson Craigieburn, VIC Australia"

Pros: "Product was excellent, the whole experience was amazing."

Cons: "No blanket if you're not 1st class lol. I haven't flew in solo long, idk,i thought they were complimentary lol. & cups of water? What happened to the Shasta's lol."

Pros: "Excellent service"

Pros: "nothing"
Cons: "it took 7hours due to storms"

Pros: "Friendly, friendly, friendly."

Pros: "It doesn't matter how good all of the above were when one of our bags did not make the connection in Atlanta and when it was delivered late at night to my home and it has been torn beyond repair"
Cons: "Bag did not make the connection and it was damaged beyond repair"

Cons: "Aeromexico has terrible customer services from check in to over the phone. There are no other options and I can't believe Delta works w/ them. Just no words to describe the horrible experience all around."

Pros: "While the seating is narrow, the seats are well appointed and seem roomier than they are. Each seat has 110V and usb ports and a back of the seat movie and entertainment screen. Very good for a short flight to Atlanta"
Cons: "The 0.012 oz packet of tiny tiny pretzles"

Pros: "Food was good"
Cons: "No bags in Atlanta and no one to help. In Savannah baggage person not nice. Started the conversation telling me Delta is not responsible for delivering our baggage to our home."

Cons: "they treated us like cows"

Pros: "Service"
Cons: "Too old aircrafts"

Cons: "Perfect"

Pros: "The delta employees kept us informed of what was going on with the jetway which had broken. Despite the chaotic boarding, we arrived at our destination on time! Way to go! I do love delta."
Cons: "Due to the construction in the airport, there is a small area for this group of people to be ready to board, therefore, it was very difficult to move or get around, Suggest that employees give more instructions about boarding procedures and suggest that people line up accordingly in the right order. They should explain the order of entry, and ask for people who are the last group to stay back so that those who board first are allowed through."

Pros: "I think they've really stepped it up and it is obvious they want a good customer experience"

Pros: "On time"

Pros: "People, your people were fantastic!"

Pros: "Good movie selection, clean plane, easy boarding process"
Cons: "Huge delay in Germany, missed connection in ATL, got home a day late"

Cons: "Hard landing on arrival in Philadelphia."

Pros: "Seat cramped"

Pros: "Great comfortable seats"
Cons: "Too much turbulence"

Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"

Pros: "Comfortable seats"
Cons: "Nothing I didnt like"

Pros: "NA"
Cons: "NA"

Pros: "We were20 min early"
Cons: "The seats are stiff"

Pros: "Nothing"
Cons: "Many things Food Services Entertainment"

Pros: "The stewardess were very nice and poliet"
Cons: "the seats not having enough room to get comfortable"

Pros: "They offered us a little scoop of ice cream."
Cons: "My video screen was busted. Long 9 hrs without anything to watch. Food was cold (as in not reheated after being frozen). Landed at PHL and sat at the gate for 45 min before deplaning, which made us miss our connection. Apparently there’s NO other gate to deplane from than the one they picked. Ridiculous."

Cons: "Sitting next to emergency exit door with a peep hole for light. Also next to toilette so everyone had to pass us. No overhead above us so our medical and personal items were stowed in 3 places initially."

Pros: "N"

Pros: "Price and service"
Cons: "Outdated airplanes"

Pros: "Uneventful and on time"

Pros: "nothing"
Cons: "no personal tv in each seat in the international route"

Cons: "The food"

Cons: "Poor choice and food"

Cons: "Delays both ways"

Pros: "Comfy/roomy seats, friendly staff, female pilot!!"
Cons: "It was freezing and blankets were not available. It is typically cold on flights but this felt like sitting in a freezer. That is the o not reason I gave 4 stars and a 3 star for comfort"

Cons: "Delays due to maintenance and weather"

Pros: "Pasta was good."
Cons: "The touch screen did NOT work most of the time.Not able to watch GPS or select movie..."

Pros: "Arrived early"
Cons: "Couldn't get movies to play"

Pros: "Awesome service"

Pros: "Stsff was outstanding...love the compllimentary wine....like the old days.when service mattered most."
Cons: "Airline wait lines at terminals"

Cons: "Aa blows"

Pros: "I didn't like anything"
Cons: "I did not board the plan. I had to buy an additional ticket because I had an emergency and it was going to be over 1,000$ to change the date for me to come back"

Cons: "The touch screens were less than responsive. They weren't very touch sensitive."

Pros: "The seats new"
Cons: "Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!"

Cons: "."

Pros: "Each person having their own screen for movies and Tv is great! Food good/ too much but spaced apart very well...overall excellent service"
Cons: "Being pulled aside prior to boarding because we did I not have a sticker on our passports... otherwise boarding was excellent!"

Cons: "Can not check in online!"

Cons: "The airline was changed and I was not aware until I arrived to the airport."

Cons: "Shaky landing."

Pros: "It was fine. Nothing special, nothing wrong. On time."

Pros: "Airport expansion"
Cons: "Due to construction traffic is a problem but still manageable"

Cons: "Space too tight. Nothing was offered to us, not even a cup of water. Staff not friendly, mean even."

Pros: "Great service!"

Pros: "Great service and Manchester is way better than flying to Boston"
Cons: "Your rating app doesn't have a N/A option"

Pros: "it was all very easy and good."

Cons: "You will never change anything. It doesn't matter."

Cons: "No tv screens or entertainment"

Cons: "."

Cons: "5 hr delay"

Cons: "The touch screens were horrible and no Wi-Fi"

Cons: "Baggage took 1 hour after arrival1"

Pros: "On time departure"
Cons: "Please use the A330 for the return trip..."

Pros: "Really?! After all these years, you can't manage the boarding process or even attempt to create and/or keep ques? This part I have to say is not rocket science. Also, if you are going to offer carry-on baggage, then make sure you can honor it!No one took charge Or do we get to charge you $60 for the luxury of being able to check our bags to their final destination?"
Cons: "No one took charge. Those that refused to check bags when told they must due to no more overhead bin storage, all had room to put their carry-on in the overhead storage with room to spare."

Cons: "Lousy food. Cramped seats, try to make you pay extra for seats to sit together,"

Cons: "Baggage claim in PHL really needs an overhaul.... i travel regularly and have waited over 30-40min for my bag the last 3 flights (nov thru march)..."

Pros: "Everything was fine. Attendants very good."
Cons: "Everything fine."