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Pros: "Free on board WiFi and a very clean plan... JetBlue you are the best"

Pros: "Everything"
Cons: "Ok"

Pros: "The seat was comfortable. The price was not."

Pros: "Everything"
Cons: "Nothing"

Cons: "comunication with the custumer"

Cons: "Newer plane with less issues. Wasn’t comfortable at all and should be cleaner."

Cons: "Blue chips were not available! I really love them"

Pros: "yes is beautiful"
Cons: "excellent"

Pros: "Seat was comfortable"

Cons: "Food options"

Pros: "Boarding was seamless opposed to having a 40 min delay."
Cons: "Leaving at the scheduled time."

Pros: "Yes"

Pros: "I like the ear plugs and face mask."

Pros: "The air hostress were wonderful :)"

Cons: "Information on delays, accurate information on where our bags were, offer to help short missed connections"

Pros: "Professional & on time"
Cons: "They needed to run the air conditioning more during boarding. It was hot & smelly."

Pros: "Cleo, our fly attendees made us feel right at home!"

Pros: "Everything was organized"

Cons: "Double verification at JFK due to booking via agent. They stopped the travelers for dou le verification which they have verified all the douments double time"

Pros: "seat comfortable"
Cons: "food"

Pros: "Service was awesome, 100% recommended"

Cons: "Boarding took a long time. We were waiting in the tunnel for longer than usual."

Pros: "Boarding and on time departure"
Cons: "Nothing"

Pros: "All attention"
Cons: "No comment"

Pros: "Best company ever"

Pros: "Ride was great"
Cons: "Had to pay for earphone"

Cons: "The Black guy service is not good"

Cons: "No hot beverages available."

Pros: "I love it"
Cons: "No food"

Pros: "Clean plane"
Cons: "Took 3+ hours to get in the plane"

Pros: "Staff was professional. I had legroom too!"
Cons: "Nothing"

Cons: "Todo"

Pros: "Everything"

Pros: "Nothing good to say"
Cons: "The whole team was rude not helpful at all all they did was give an attitude only nice person was the girl with the glasses the other 2 infront rude and not helpful at all"

Cons: "Bumpy ride"

Cons: "The 3 hours delay"

Cons: "Fogged out of JFK had to refuel in Newark - OK - but no one refueled plan for 20min and I missed my connection."

Pros: "Easy, comfortable, quick."

Pros: "The food was good"
Cons: "No comment"

Pros: "efficient, clean"
Cons: "the only adult film was in Spanish....there was no other choice except a Disney movie."

Cons: "SFO organization and signs"

Pros: "We pulled out a few min early and arrived 40 min early! Was great. Very smooth trip. Wifi very good compared to other airlines."
Cons: "A woman at the gate made me check my bag even though I know it fits in the overhead compartment because I do it all the time. We landed late and I had planned on not having to wait for luggage, so this was disappointing."

Pros: "非常好的服务 机位也宽 舒服 下次回国还会订南方航空公司的机票"

Pros: "Everything but not esp food"
Cons: "Food"

Pros: "Efficiency"
Cons: "No free headsets"

Pros: "First airline I've been on with wi-go that really works. Plane was immaculate."
Cons: "Crowded"

Pros: "Everything"

Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"

Cons: "Flying through New York JFK, airport and customer service is very poor."

Pros: "The price."
Cons: "The flights were full. Middle seat was not left empty for covid. Yet you would not provide a snack because of covid.I did not feel valued as a customer."

Cons: "We waited 7 hours to leave Orlando"

Cons: "Need food"

Cons: "Covid prevention methods need to be fixed ASAP, I don't trust Frontier with my health safety. Everyone was cramped in the plane and there was not any space betweem seats like other airlines. The app did not work to pay for carryon and I had to pay $60 in the front desk."

Pros: "Seat very small and uncomfortable"

Pros: "Good service and very attentive."
Cons: "Better entertainment options."

Cons: "Everything"

Cons: "Was the worst flight ever check in was opened late , computers were down , boarding was horrific , problems with many people and seating , flight left late ,"

Cons: "No water or drinks were offered. Boarding was a nightmare. Only one of three kiosks worked."

Cons: "Delayed Baggage took 45 min to arrive"

Cons: "The seats are very uncomfortable"

Cons: "Too long trip without free food"

Pros: "Arrived safely"
Cons: "Additional costs for - EVERYTHING! Uncomfortable seats - even the ones you pay extra $$$ For! Inefficient baggage check-in Miami."

Pros: "Quick boarding. Nice staff. You can pre pay Your luggage and pick a seat for a upgrade through the app. Very affordable."

Cons: "Chairs don't lay down, no outlets or WiFi."

Pros: "Great deal for what you pay"

Cons: "Nice crew"

Pros: "Good"
Cons: "N/A"

Pros: "I made it home safely and on time and after paying $170 for my luggage they didn't loose it"
Cons: "I didn't know Frontier charges for everything but water. $3 for peanuts, $3 for coke and more for anything else. That is ridiculous for a 4 hr flight. They charge $40 for a checked bag and $45 for a carry on if you pay at checkin, or $60 if you pay at the gate. OUTRAGEOUS!!! The seats DO NOT recline. And the worst of all is they wanted me to sign up for their miles club and credit card...not gonna happen"

Cons: "wished I knew about the fees for both checked and carry-on luggage"

Cons: "Bathroom on board filthy. No complementary water or snacks provided."

Pros: "Great"

Pros: "The attendants were all very nice and professional"

Cons: "LGA: was overbooked so we had to circle and then wait hours to leave the traffic around the airport"

Cons: "Captains were late and could not turn on A/C Poor food options"

Pros: "I"

Cons: "Paying $45 each way for a carry on."

Pros: "Faster"
Cons: "No entertainment for long trip"

Cons: "THEY CHARGED $40 FOR A LUGGAGE AND $45 FOR CARRY ON"

Pros: "Faster, good organization"
Cons: "Nothin for entertainment in large trip"

Pros: "I had I pay for my bag at the airport due to me forgetting to online and then was upgraded to the front. Thank you!"
Cons: "Zero"

Pros: "Much better than some of these big name airlines claim to be. Will fly with them again."

Cons: "A snack would've been lovely!"

Pros: "The boarding process"
Cons: "They nickle and dime everything"

Cons: "Nothing"

Pros: "Nothing!!"
Cons: "Everything."

Pros: "Everything was excellent"

Pros: "Food"

Pros: "Staff were very friendly"
Cons: "Paying extra for my carrying on bag"

Pros: "Ok"

Cons: "Un processional"

Cons: "Having to pay for coffee"

Pros: "Rude and not carring about the customer frist"
Cons: "I could explain but its not going to do anything"

Pros: "That I got to my destination safely"
Cons: "The seats, the service"

Pros: "Nothing special"
Cons: "They charge additionals for everything and give only water once in the plane. At the end after chargin for every piece of luggage "EVERY" the ticket is more expensive than others carriers."

Pros: "The fast boarding"
Cons: "The price of the flight did not include information about the luggage and seat fees. As a dependent of an active duty service member, I have never had to pay for luggage. Ever. And to have to pay for a seat on the plane, an additional $150 round-trip for luggage and pay for water on the flight too, it made me very angry. I will never use Frontier Airlines for any or my travels, nor will I ever recommend that anyone uses them either. In fact, I have already told friends and family to avoid Frontier because they are a total rip off!"

Pros: "Attendants were very relaxed and friendly...made flying with them enjoyable."

Cons: "Its only airline that i travelled with till now that doesnt offer beverages.......i asked for little hot water for baby bottle even that was given reluctantly.... Pretty disappointing"

Cons: "My flight was delayed by more than 3 hours. The representative at check-in told me that the flight was coming from LaGuardia airport and was delayed due to bad weather (which I can still believe to be true despite any evidence of severe weather when I checked online). No one (from the check-in desk to the boarding gate) had any information about the delay and we were sitting clueless at the gate as the departure time kept changing frequently. No frontier crew was present at the gate to answer our queries or to provide reasonable respite in terms of water or meal vouchers at a very cold airport (heating wasnt working for some reason). This was aggravated by the fact that there are no complimentary drinks/meals on the flight. I would also like to point out a cheap trick that the airline tries to fool passengers with. They try to charge you for your seat when you check-in online. You have to skip seat selection to avail a seat at no extra cost. This on top of carry on baggage fees. It doesnt sound like a budget airline to me. A cheap one, for sure."

Pros: "Good"

Pros: "The flight went very smoothly"
Cons: "A glass of water without using a credit card."

Pros: "Crew"

Pros: "yes"

Pros: "Fast flight"
Cons: "Long lines"

Pros: "I arrived eventually"
Cons: "Really late, mechanical failure"

Pros: "I love “on time” dlights:)"

Pros: "Cree mejores es de nice, polite and helpful"
Cons: "We landed on time...but waited more than 30 minutes to get to the gate. This is unacceptable. May not be Spirit fault, but should be addressed to proper authorities. We pay a lot of money for airfares, which includes a lot of taxes...but quality of service very poor. However is responsible should be penalized otherwise this will continue."

Cons: "Our flight was held for 50 mins at the gate in FLL waiting for a group of 70 passengers who got held up in customs returning from Cancun. So Spirit decided to inconvenience all other timely passengers to accommodate late people. Ridiculous to penalize the whole plane for other people's issues."

Pros: "Nice crew"
Cons: "late, no space."

Pros: "Cheap"
Cons: "We had to board the flight, then unboard due to delays, and then re-board half hour later."

Pros: "Everything was great"
Cons: "No comment"

Pros: "Got to Newark late but safe"
Cons: "Everything"

Pros: "The Crew at the desk."
Cons: "My Bag is lost and yet to be found"

Pros: "Boared Earlier! Thats Awesome"
Cons: "Nothing it was all well"

Pros: "I paid for a big seat and was glad I did."
Cons: "By the time you're done paying for all the extras it's actually as, or more, expensive than other carriers."

Pros: "The staff was nice"
Cons: "Spirit airlines charges to much for bags. The whole experience was awful never again."

Pros: "It was terrible"
Cons: "Everything they were beyond unorganized"

Pros: "Nothing"
Cons: "Everything"

Pros: "Nothing"
Cons: "All"

Cons: "Carryon fee amount was not disclosed sufficiently in advance."

Pros: "cheap ticket"
Cons: "But you'll pay for that cheap ticket at the end"

Pros: "The flight was a half hour late due to weather, but email communicating this was good. Happy with my experieince."

Pros: "Nothing"
Cons: "Poor Customer service, bad communication, cheap company, and bad service., I hope never again I would but buy a flight with this company"

Pros: "Nothing"
Cons: "Everything"

Pros: "The staff was friendly and even funny at times. Check in processes was very easy."
Cons: "When I got to my seat there were peanuts all over it. Also they cut off the lock from my boyfriend's suitcase which I dont get. It was a TSA approved lock so they just needed to unlock it. They also cut off a lock from a side pocket of my bag. I don't get why. Need to buy new locks now."

Pros: "Overall service"
Cons: "Lack of leg room"

Pros: "Nothing"

Cons: "Wasn't satisfied at all"

Cons: "They delayed my flight twice and gave me no notification. Then they canceled my flight for 2 days. Very unreasonable. AND ONCE AGAIN THERE WAS NO NOTIFICATION!!"

Pros: "The crew was fantastic!"
Cons: "There were no alerts or updates to notify that there was a 4 hour delay. My return flight was a 5 hour delay that resulted in a canceled flight- and at no time was there any notification. Horrible!"

Cons: "U didn't like the fact my gate number change and the agent didn't mention ut to me."

Cons: "Terrible landing. Descent had way more twist and turns than any other flight and seemed much longer than normal."

Pros: "The customer service was incredible. I knew what I was getting in to regarding no entertainment, smallish seats, etc. but I did not find the seats uncomfortable and brought my own entertainment. I will travel with Spirit again."

Cons: "luggage max weight is a joke. luggage fee is insulting."

Cons: "Misleading pricing, charging for luggage"

Cons: "No wifi"

Cons: "FLIGHT WAS CANCELLED, HAD TO BOOK WITH ANOTHER AIRLINE"

Pros: "Wave our bagages because flight was delay a couple of hours But Ft. Lauderdale refuse to wave our fee and our flight was delay a couple of hours."
Cons: "The loud speaker was very low and was unable keep inform of information ."

Cons: "I was a bit late getting to Newark, but I only had a carry-on, so needed to grab my boarding pass and just get through security. When I finally found the Spirit Airlines counter in the basement, their electronic kiosk wouldn't work. There was a huge line, so the Spirit employees ignored me. I could not get my boarding pass, even though I would have had time to get through security and run to my gate!!! I had to buy a separate flight on United so I could make it to this wedding. Any refund would be appreciated! Spirit Airlines is horrible!!!"

Pros: "Nothing"
Cons: "55$ fee for a bag? Terrible"

Cons: "Very uncomfortable seat!"

Pros: "Clean"
Cons: "No tv"

Pros: "Just one staff member."
Cons: "Lack of Integrity and Structure."

Pros: "The plane was very clean and the trip was smooth"
Cons: "I had to pay $50 per luggage"

Cons: "Extra cost for bags and food. No wifi."

Cons: "It was a terrible experience!!! Stinky way to end a vacation!! From the moment we entered the terminal, SPIRIT handled everything poorly. They had 5 agents working to handle 5-6hundred passengers. There was only one agent walking the floor answering questions. He was nice enough to me but in his frustration, he was very rude to other passengers. People were getting nervous that their planes were boarding and they still hadn't checked their bags. This caused people to try and cut in front of other people in line and of course those passengers became angry. After finally getting through that mess, we got to our gate in a different terminal (which was also confusing because our boarding pass said terminal 3 which we went to first only to find out that we needed to go to Terminal 4 to check in and then walk over to terminal 3 to board). Once we boarded the plane they told us that the computer system was down so they could not put in their flight planes so they let us off the plane. We re-boarded the plane and finally landed home around 2:00 in the morning. By the time we got our luggage and drove home (20 minutes) it was 3:15. Overall Stinky!!!!!"

Cons: "Delayed Crowded Kids running up and down the aisle Stewardess abrupt"

Pros: "-on time -organized boarding process -kept lights dim for early am flight"

Cons: "Cost of checked luggage"

Pros: "Nothing"