Very good service and food. Crew was professional and helpful. Cabin and restrooms were kept clean
EVA! What is going on with your food!?!? Pre pandemic I used to go to Taiwan at least twice a year and always flew EVA — the food was consistently tasty for airplane food. Post pandemic, it’s not great at all. Step it up!
Great experience, comfort and food is delicious. Always great service and one time
Excellent service from check in to boarding the crew is so pleasant to asked
I have never heard of EVA air before but I am so happy my wife and I were able to flight on their planes twice. Everything on these flights just felt better than their competitors. As someone with longer legs any bit of extra leg spaces is appreciated. The different options for food and drinks were also a plus. They were extra careful to make sure my wife's eating restrictions were taken care for. They had a before take off and landing announcements on the built in tablets for each seat and it gave out information that was very helpful. Such as what and how to declare your items in the specific country you landed in, any odd items that may be illegal to bring it (and even the reasoning why) and any other information you might need to make your post flight experience better. The only downside was there were "forced" ads on the tablet at take off for maybe 5-10 minutes but honestly, this flight was the cheapest option and had all the benefits listed above that is such an easy trade off. Im keeping an eye out for EVA air going forward.
Aircraft was late getting to the gate - probably due to weather. We left the gate one hour late and had to wait another hour since we lost our slot in the takeoff queue. Our box was very wet and was falling apart when we got to Clark. It appears that luggage was exposed to weather in TPE while waiting to be loaded. Crew, however, handled the delay well and was able to provide planned service.
First time traveling with EVA.. great experience in economy class... Personnel very friendly..
For the price, it was better than other airlines; quality of food and service was very good.
Great but I am not sure why I was placed in zone 4 for boarding despite being an Infinity Member??? Can you explain online. Thanks
Clean plane, friendly crew, mostly on-time departure. Negativo since there were no snacks offered. Cold drinks only was fine due to turbulence, but nothing to eat? Really?
Emirates First Class is always a treat with Caviar and service is always personalised.
Delayed and missed connecting flight. But Emirates took care until next day flight. Thank you
Premium Economy is not worth the extra money you pay. You are neither economy nor business. The seat doesn’t recline enough to relax your legs. Maneuvering while seated is cumbersome. Don’t recommend Premium Economy at all.
First time and very memorable, the finest flying experience ive ever had
It was great, a little more leg room would have been better particularly since we were in premium economy
Good food, real silverware, polite staff, smooth landing, charging plugs, good entertainment options.
Charged for internet that never really worked. The food selection was just ok.
Boarding, seats, entertainment and service were all great. Food was great except for the fact that there were too many sweet items.
Ticket price is competitive, flight time is punctual, aircraft cabin is clean, food is average. Can improve on serving system of meals on a A380 airbus. I had only 15 min to eat my meal. There are lots of people to serve & took a while for food to make it down to my row.
Very bad groud crew taking bags less than 7kg Bad food Old plane