Level of Service
Efficient and friendly staff
Seat backs barely recline - not acceptable for flight of this distance. For this reason will not book Air China again
Crews were polite and helpful
Food was edible but horrible! It makes me doubt this country’s 5000-year history of cuisines.
The flight attendants where excellent.
Friendly staff, great price
No Wi-Fi on plane
Long delay in a small departure area with not enough seats especially for seniors. It took a while before we were allowed to board the plane. Everyone is complaining.
Service, food and legroom, cleanliness
Crew are attentive, service is good.. food is good and legroom is better than most airlines.. The aircraft is warm and I had to call the attention of the FA and she took care of it.. I am surprised, being a gold member does not give you any priority regarding boarding.. Hopefully this will be addressed, especially to loyal clients..
i was broke and hungry so i didn’t get to eat much in the airport. in the plane after serving their meal i asked for a second serving and they were nice enough to give me a second serving of food. that was very nice
what i did not like about asiana was at the check in counter in New York JFK airport. the non asian clerk was pretty strict about overweight baggage. it’s my fault yes for not weighing them ahead of time but the clerk could have been more polite when speaking.
The Food was great! Asiana Airlines Economy Seats have more leg room than most airlines. Service was Excellent.
We had just purchased coffee and the boarding agent told us that their policy was that we were not permitted to take hot coffee onto the aircraft. My guess is it had to do with safety. I've never been told this on any of the hundreds of flight i've been on traveling the world. It must be a South Korea thing.
The food was good and the service was great. The flight attendants were very attentive.
I had to pay $200 for an extra bag because they told me that my bags were all over weight. Come to find out, the scale was broken and my bags were actually underweight. So I ended up with 5 bags instead of 3. My main issue was comfortability. Due to the person behind me, I couldn’t push my chair back and so I had find different ways to sleep.
|Flights Arrive in||Fukuoka|
|Flights Depart from||Denver International|
|Airlines||Air China, Asiana Airlines|
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