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Nice crew and a fast flight.

Having to pay to watch TV or a movie, the airlines charge enough for tickets that TV should be free. Paying for a soda with plastic is a hassle.

Small plane, quick on and off, good drinks.

No food or snacks on flight. Only drinks.

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

It was on time leaving and arriving... No opinion on the food as I slept the whole flight

Friendly staff

N/A

Easy, convenient, friendly staff

Nothing.

I liked the quick, hassle-free and non sold-out experience of Alaska. Got me to my destination and back just fine.

This dislike that I have is actually not of Alaska itself, but of some of its customers. I had the bad luck of having a seat next to a morbidly obese woman. Such that when I sat next to her, she could barely get the armrest down between me and her. Thankfully, Alaska didn't sell out the flight, so I moved to an empty nearby seat. Now, I'm not trying to be mean or a bully by any means, but this seems to be a problem more often these days. This is not your fault, but rather it is the obese passenger's fault. I myself am not a skinny person by any means, so I'm not fat shaming. I just felt the need to speak on this issue, and perhaps being (or add to) a conversation that needs to happen. Thank you! Also thanks Alaska for being a great airline to fly on!

Everything

Boarding by Group. But crew was courteous, and flight was on time without delays. Handling of carry-on luggage went smoothly.

Change of gate at last minute.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

The flight attendant lady from 1st class/Business held my suit jacket for me to grab on the way out. Simple thing, but very thoughtful and kind. Love it.

The negatives are puny compared to what made me happy in this trip. Thanks AA! Please thank that nice lady for me!

Prompt boarding

I could never sync in the entertainment app and wifi

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

price was great for new years day.

flight was delayed due to a late flight attendant and then delayed again because they flight attendant didn't know about her destinations and thrn delayed again so she could prepare for her upcoming trips. This was all announced on the PA system. In total, the flight was delayed about an hour and 20 minutes.

Late and rude

On time. Professional. Everything went as expected. No surprises. Great selection of food and beverages as usual. Smooth landing. I love Alaska Airlines.

I asked for a refill of water and the attendant never brought it.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

Google service on United Airlines not pleasant in the flights were delayed all the time

Bad experience flying with United Airlines sorry

Yet another delay..