|Flights Arrive in||Tokyo|
|Flights Depart from||Denver International|
|Airlines||China Eastern, Cathay Pacific, Air Canada, China Airlines, Air China, American Airlines, KLM, Asiana Airlines, Aeromexico, China Southern|
Pros: Flight was on time. Got to choose seat ahead of time. Professional service at the City check-in. Seamless travel.
Pros: Comfortable and all crews are nice
Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.
Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.
Pros: Terrible experience with sick passenger next to me
Cons: Terrible experience with sick passenger next to me
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: Really good flight, no complaints here. Friendly and efficient staff.
Pros: Everything, thank you. See you next time. The best airplane
Pros: The crew was professional and friendly.
Cons: No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again.
Cons: Offering drinks more times throughout the flight.
Pros: The crew was average. Few of them were hospitable and friendly.
Cons: After allowing first and business class passengers if boarding is done from the tail end that makes things easier and less messy or chaotic. Many airlines does that way and it seems very much civilized approach.
Pros: Generally flight attendant was nice and efficient. Excellent service and
Cons: Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed.
Pros: Great service, easy boarding, good flight.
Cons: Cramped seats, like everyone.
Pros: Standard flight
Cons: Actually prepare the plane properly for take off
Pros: Tre crew was fantastic
Pros: The ✈️ and timing
Cons: Amounts of food is ridiculously little for someone who gets hungry fast
Pros: When booking my ticket I chose a non-middle seat but when I did online check in my seat got changed to the middle/sandwiched and wasn't able to chose a either aisle or window seat due to open seat availability issue.
Cons: Water or juice wasn't served/offered for the 2nd meal. Only tea and coffee were offered.
Pros: Meals were tasty and drinks were great. Service was wonderful. Great entertaining selections.
Cons: Nothing, really.
Pros: staff service very good, price is good
Cons: crowded flights. seats too close
Cons: The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass.
Cons: Would fly China airlines again
Pros: Boarding was streamlined, planes took off on time and made it to destination before time. Entertainment options were decent.
Cons: Food isn't the best (had Hindu meal for my flights) not sure if there is a better option. There isn't much in terms of snacks, outside the set meals. Some of the crew members do struggle with communicating in English, but I always found someone to work with.
Pros: Very professional flight crew
Cons: -10 degrees and people hoarded in a bus to board an international flight that has no access to aerobridge. Vegetarian food for Air China is rice and boiled vegetables. Broken entertainment system. In short, the flight was disappointing
Pros: Friendly service.
Cons: I missed my flight and had to pay more money to book another flight. I read the time wrong, it was in military time and I missed my flight
Cons: Ca Needs to be more clear on who can get a transit entry , I with a US Passport didn't get one and stuck in pek airport for 25 hours ,
Cons: The delayed flight was an issue, this caused me to miss my connecting flight. Punctuality is very important to me and should be to your airline.
Pros: Great seats w no annoying entertainment console.
Cons: No complaints.
Pros: A couple crew members were great and attentive. A couple seemed like they would’ve rather been anywhere else.
Cons: This plane is so outdated. For such a long flight, these days entertainment is everything. The movies got interrupted every time an announcement was made (as in the screens went black and never came back on only the sound) this happened to 3 movies! The “wifi” completely useless.
Pros: Crew was attentive and professional.
Cons: The lady behind me was a bit of a crank / wouldn’t allow me to recline the seat / kept pushing it up. REALLY , that 3 inches was affecting you . SMH
Pros: It’s not like it used to be. U S based airlines lag behind their European and Asian counterparts
Cons: There’s always room for improvement. Too much to list here
Cons: I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN
Cons: At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included.
Cons: I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it.
Cons: old screens and entertainment system leg room to small
Cons: lost baggage
Pros: The seat aircond cooling
Cons: Food..should have local halal foods for muslims
Pros: They are accommodating and respectful
Cons: Fair enough
Pros: To Vietnam
Pros: Asiana air is so nice, they give all customers slipper to feel comfortable on flight.
Cons: Food is just so so and they should give snack for long flights.
Cons: No phone charger.
Cons: Horrible and first flight was 1h45min late which made me miss my connecting flight. The transit airport was also a horrible experience to spend many endless hours in.
Pros: Seevice and food were outstanding
Cons: The selection of both movies and series was a bit poor. Nothing interesting to watch
Pros: plane smelled really bad, moldy?musty??
Cons: So late all the time
Pros: Polite cabin crew.
Cons: Lost my check-in luggage - still not returned after 4 days. Broke my expensive checked-in suitcase on the first leg of the trip. (No reimbursement for loss or damage.) Leads you through online check-in but denies allowing you to complete it. Could not reserve any seats (for 4 international flights) ahead of airport check-in. Forced to give up my assigned seat to accommodate someone else. No customer service contact phone number (in English) that works. Poorly designed website - difficult to locate and utilize options.
Pros: I was expecting less and China Southern delivered a very good experience on their.international flight from Auckland to Guangzhou. I was able to meet up with my son who flew them from SFO and fly on to Cambodia together. Guangzhou airport is stellar, clean, spacious, and transit was comfortable. Will flutter again with confidence.
Cons: The usual complaint thatevery airline's economy seats are just too small.
Pros: The food.
Pros: Cabin crew were great.
Cons: Unpacking wet clothes from one of my bags. It must have been left out in the rain somewhere. I filed a separate complaint with Delta.
Pros: The seats were spacious.
Cons: Did not get a check in notice. Hi
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Pros: Crew was pleasant. Plane was clean and in good repair.
Cons: Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,
Pros: The flight attendants were very nice and helpfult
Cons: That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member.
Pros: Excellent, fully reclinable seating in business class, along with superior service
Cons: Limited and relatively poor selection of movies and music on offer
Cons: Like on my earlier review , wine selection awful , cheese selection awful , food terrible , drink selection awfu , entertainment I have seen every movie on there , terrible flight
Pros: crews were amazing
Pros: The whole flying experience was great for a great price!
Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.
Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.
Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.
Cons: We have to claim the baggage outside and then come back to check in and get the new ticket to Bangkok again it’s terrible
Pros: Lovely crew, good amount of food and drink available.
Cons: Sound on some of the entertainment options was too low to hear, so I ended up using my phone instead.
Pros: Boarding was smooth since I was sky priority
Cons: Very uncomfortable seats. Crew was just did their job. Nothing to smile about. Less frequently came out to offer on a 15 hour flight. Entertainment was weak, especially the Indian section when there are so many Indians traveling... just a basic, cramped up, not to smile about flight.
Pros: Excellent customer service with every question
Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Pros: The overall experience was great. The plane was clean and spacious. Entertainment and food was excellent. Flight attendants were courteous.
Cons: I did not like my seat as it was near the toilet which made my flight a bit uncomfortable. Possibly for those persons who do not sleep throughout the flight, more can be offered. Maybe the flight attendants can walk around more to check on passengers as it is A very long flight.
Cons: Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off.
Pros: Service is up to par. Seat is good. Enough legroom. Smooth flight
Cons: The meal is awful. Not enough meal options. No menu handed out to the passengers. There are only two meals for 11 hours flight.
Pros: Really good flight, no complaints here. Friendly and efficient staff.
Pros: My cabin bag got lost and theres no way to track it. Complete outrageous.
Cons: Everything. Worst experience of my life
Cons: Was not able to change my flight
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