Food used to be better and comfort was not attainable after 5 hours everything starts hurting.
Horrible flight. First delay in boarding of approximately 30 minutes. While in the plane, the flight attendants huddle and we get an announcement that the crew's legal time was exceeded, that they don't have replacement crew and that they will need to cancel the flight. One would think that they would know that their time was to be exceeded BEFORE boarding. Took for ever to deplane. Then we were told that flight would not be cancelled but gave us a departure time of 21.15, which of course was not fulfilled. Arrived in Valencia, luggage took 30 minutes to arrive. Absolutely unacceptable
Swiss is the. Only airline I use when I go to Europe. They are on time and they are fantastic!
horrible.. they cause such a problem and my daughter 14 years old was stranded in san francisco
I can’t even the whole trip was a catastrophe
Poor. Seats uncomfortable. No leg room. Hot and humid the whole trip. Food and staffs were ok.
The seats were so close together, when the man in front of me put his seat back, the screen in front of me was 9 inches from my face. There is no way to lean forward if I needed to pick something up. It was pretty uncomfortable for a ten hour flight. I was very surprised.
The food was good. Most the staff was pleasant. The flight would be drastically improved with WiFi on a long international flight.
The whole experience was positive. Crew very friendly and helpful. Very greedy with pre-seat allocation. Web site too complicated
All the flight to USA were arranged to E terminal whereas from Dubrovnik arriving on Zurich is on A80, have to walk all the way from A to E, even need transfer bus , for short transfer time like in an hour, we have to work fast, as soon as arrived at E, it is about time to boarding, pretty tight schedule, I hope Zurich airport can make some rearrangement so that transfer people do not have to walk long way. For short transfer time people, such as 50 min, this is even impossible if still like this.
United overall experience is great these days. Airport experience was very organized. Staff on flight were great. App and information as good as it gets.
Great smooth flight. Had a seating change, but that was an improvement. Thanks United Airways Crew.
Flight was good but there are way to many announcements for credit cards etc.
Crew seemed a bit cranky. No seatback screens. But boarding was efficient and on time and we arrived early.
See previous note about the passenger in Denver who threw my husband's bag out of the overhead bin in order to maker room for his own. And the flight attendant back up the new passenger.
Terrible. They wouldn't allow me on my flight on the 14th..
Impressed with the service despite turbulence because of the weather. Both flights arrived before their scheduled times.
Great experience…left a bit behind schedule but made up fir that in the air and landed 10 minutes early 😁
The seat and leg room was not good. The food and beverage service was good.
For economy, it was very good. Staff was great, they even let some of us change seats for more leg room... Put an empty seat between us which was fantastic for a 12hr flight. Onboard entertainment was excellent, I think over 200 choices of movies/tv/etc The bad was the barely/nonfunctional wifi that cost either $16.99 or 1700 miles (full flight). It was atrocious... Definitely the worst of the last 3 long haul major airlines I was on the last few months.
the seats were bad and uncomfortable and the food was not tasty.
the seats were so cramped you could barely move. it was difficult to eat when passengers would recline their seats. the seats were so flimsy and unstable that whenever someone got in and out of their seat, it bounced like a spring back in your face. the movies were nice. the food was terrible. even though the conditions were terrible, they tried to pressure passengers to relocate their seats to accommodate adults who were related and wanted to sit next to each other, even after the passengers expressed that they did not want to move for that purpose. on the connecting flight, the “service” consisted of items for purchase. even though the flight was only 45 minutes, once again passengers (including me) were pressured to relocate for people to sit next to each other. they couldn’t be apart for 45 minutes? this was much less compelling than being apart for an 8 hour flight.
Everything went smoothly, and we even arrived 40min earlier than scheduled, on an Orland-Madrid route.
It was budget airline Veuling, even though we booked Iberia.
The staff was very nice and helpful. Some of the best crew I have met.
Bad experience. The seat room are very tight. The food is not good and the breakfast has no hot drink.
Suddenly, I don't find my flight back on the app Help Ticket 0757345716866 Hoeflich Flight back Sunday ib5333 Ib2629 Ib4268
Great : The crew was awesome ♥️ To improve : - The rice in the "Rice with chicken" was rather s kind of rice pudding, not good at all - No power outlet to charge your phone. 😒
It was a good flight overall. Nothing to add. Keep it up!
Excellent. Thanks to United Star Alliance, since economy was overbooked, I’m grateful to have been upgraded to Business Class.
Ground staff and cabin crew were excellent. Flight was perfectly on time. Zero issues.
Even after a delay, getting off the ground, thanks for keeping me safe, the airline made certain that my connecting flight was rebooked to get me to my final destination. It was actually rebooked twice, and my luggage still managed to meet me. The airline gave me a credit for food and beverage to be used at the airport vendors, regretfully, the credit did not transfer to my final boarding pass. Oh, well…
Trip was smooth, good drew, average meal, almost cold coffee. Excellent landing. Did not enjoy going down the stairs, walking to the gate, walking up the stairs, going a long walk to the exchange gate, and going down the stairs again to be bussed all the way where we originally landed to take our next flight! Over all an average experience. Thank you.
I booked extra leg room, due to seat neighbor i now consider extra shoulder and arm room as well. Seems like the seats shrink in width now The crew was very friendly and professional ( 100%). Food was good not great, breakfast was bad, a dry slice of bread would have been better. Facilities clean.
Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.
love the crews and my only problem was the delay at Frankfurt was very bad. I have travelled with Lufthansa for over 30 years now and this was cost me some planned business appointment
The flight delay made the connection a bit tight but that's outside the flight crew's control.
We just made it to our connecting flight. A long, long speed walk!
We didn't get the coffee with breakfast in the morning.. 30 mins lazer I asked flight attendant why don't we get coffee now at least.. after the breakfast..she said that captain announced possible turbulences fee minutes ago, which didn't ecplain why we didn't get it with the breakfast..breakfast was very poor btw..just little pastry which you can eat in 4 little bites. Turbulences fortunately didn't even happen.. but we didn't get that more than necessary coffee in the morning after the night flight with very poor sleep.. They just served breakfast 1 hour afzer we took off..at like 11 PM.. that doesn't make sense at all.. Also, flight attendants weren't very nice..they looked like they're not happy with their job.. :/
Lufthansa still has a good level of quality compared to US airlines, especially with respect to (1) food quality - actually tasty, (2) good French red wine - free, (3) good movie selection. Also my ticket price includes 1 free check-in luggage, while some other budget airlines sneak in an extra $150 for a checkin.
Check in was was and the agent was very friendly and helpful The lounge was nice...boarding was straight from the lounge Everything worked at our seats, and video entertainment was good ..food was mediocre
The flight was excellent in World Travellor plus. Well worth the extra money. Boarding at Phoenix was the usual poorly organized event. Very stressful.
Although business class, the seating was really cramped. The food was so so.
Smooth trip no turbulence which is always a bonus for me lol! In cattle class so an element of being a bit squished (but not as bad as other shorter haul airlines) smaller plane than the one we flew out on and entertainment system wasn’t as modern but still definitely passed the time. Lovely crew x
I was attacked in the Miami airport and the staff did nothing. On my flight from London to Miami one of the flight attendants screamed at me and demanded I keep my seat in the upright position at all times during the fight so the man behind me was comfortable for the flight. I will never in my life use British airways again
Airlines have to stop assuming passengers bring entertainment. Provide it like you used to in business class and above!! N
I don't know about the others but the flight attendant that took care of us had the absolute wrong approach "how do we dare asking for water or anything else for that matter"
Flying on the Boeing 787 from Seattle to London was everything that I expected. Every thing was great.
Not my definition of first class. No leg room and barely any recline. The food was good. The crew was great. The comfort for the price I paid for London to Cairo was highway robbery. The Wi-Fi didn't work for me either.
Seat pitch is not enough to eat comfortably. When seat in front is reclined, your screen comes closer to your face. Ryanair seats are actually more comfortable.
