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Recent reviews

• 2.0 Poor

  ZRH BOS Flight 54, Sep 27, 2016

  Cons: The flight crew was horrible. The desk crew inept. A wheelchair was requested but not there on checkin. Pre boarding did not happen as was supposed to. Older person male at desk was rude, insulting and sarcastic. This did not happen on Boston end. The person was there with wheelchair at the Boston gate and assisted us. Not in Zurich. What about handicap travel? Swiss????
• 9.6 Excellent

  ZRH EWR Flight 18, Sep 26, 2016

  Swiss Air is a greag airline

  Pros: Food, service

  Cons: Room in economy
• 9.6 Excellent

  ATH ZRH Flight 1831, Sep 26, 2016

  Swiss Air a hidden gem

  Pros: Service, food was excellent. They went above and beyond.

  Cons: Hard to say.. Comfort of economy section.
• 8.3 Excellent

  ZRH JFK Flight 16, Sep 26, 2016

  SwissAir Flight

  Pros: The crew on Swiss Air is very welcoming. The food was pretty good and there was frequent beverage service, so you don't get dehydrated like on other airlines.

  Cons: The seats decline fairly far back into the next seat. As a result, some of the passengers got agitated if they do not go with the flow and decline like dominoes. Both legs of the flight we had the people seated behind us kicking and shoving our seats. One gentleman was kicking my seat for a couple hours and made a scene on the outgoing flight. The stewardess addressed the gentleman and explained that I had to decline my seat because the seat in front of me was declined. My knees were jammed into the seat in front of me, so every time the gentleman kicked me, it not only hurt my back, but my knees. The couple behind us on the return flight jumped the line to get onto the flight, kept kicking our seats and then pretended they did not understand when we asked that they stop. I think the pilot should address the issue upfront so this toddler like behavior does not go on. I am not sure if it is common behavior, but not something I have experienced on an American carrier.
• 8.0 Good

  ZRH BOS Flight 54, Sep 26, 2016

  Pros: I loved the timing of my connecting flights. Just enough layover time.

  Cons: COMFORT: Extremely challenging and expensive to get emergency exit seats (more leg room). For someone who is 6'5" (195cm) traveling can be very challenging in an economy seat.

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