SWISS (LX) - Read Reviews & Book Flights

IATA Code	LX
Routes	280
Top Route	Berlin Tegel to Zurich
Airports Served	113
Top Airport	Zurich

Recent Reviews

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leg room

flight attendants

flight was delayed

food was good

great flight

flight crew

great service

great crew

movie selection

seats were comfortable

8.0

Pros: The flight was good. Fairly good food

Cons: Made me check my bags on my way back for no reason

Reviewed Mar 2019

review from
10.0

Pros: Food

Cons: Everything was great

Reviewed Mar 2019

review from
9.3

Pros: Friendliness

Cons: The boarding by groups could improve the process

Reviewed Mar 2019

review from
9.3

Cons: The boarding organize by group could improve the process

Reviewed Mar 2019

review from
4.0

Cons: The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!

Reviewed Mar 2019

review from
4.0

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

Reviewed Mar 2019

review from
8.0

Pros: The crew was great.

Cons: There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable.

Reviewed Mar 2019

review from
8.3

Pros: The crew was great! The entertainment was pretty good too.

Cons: The cabin was WAY too warm.

Reviewed Mar 2019

review from
0.0

Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Reviewed Mar 2019

review from
4.0

Cons: The connection time was too long

Reviewed Mar 2019

review from
6.3

Pros: The flight was smooth and on time. The flight crew did everything alright.

Cons: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Reviewed Mar 2019

review from
5.0

Pros: Service was slow, but fine.

Cons: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Reviewed Mar 2019

review from
6.0

Pros: Service was fine, on the ground and in the air.

Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them

Reviewed Mar 2019

review from
4.3

Pros: The movie

Cons: More space! The crew could have been nicer

Reviewed Mar 2019

review from
10.0

Pros: Swiss is always excellent

Reviewed Mar 2019

review from
8.0

Pros: Swiss is aways good

Reviewed Mar 2019

review from
10.0

Cons: We were happy with everthing

Reviewed Mar 2019

review from
2.0

Pros: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Cons: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Reviewed Mar 2019

review from
8.6

Pros: Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy.

Cons: The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping.

Reviewed Mar 2019

review from
7.3

Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Cons: The food could be much better. Although coming from Sicily it's tough to compare.

Reviewed Mar 2019

review from
7.6

Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!

Reviewed Mar 2019

review from
4.6

Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Reviewed Mar 2019

review from
6.3

Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Reviewed Mar 2019

review from
9.6

Cons: entertainment sound

Reviewed Mar 2019

review from
7.0

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

Reviewed Mar 2019

review from
7.2

Pros: The seats aren’t the greatest

Cons: Just the seats

Reviewed Mar 2019

review from
10.0

Pros: Excellent food and crew

Reviewed Mar 2019

review from
6.0

Pros: The crew

Cons: Boarding by rows and not like cows all at one time

Reviewed Mar 2019

review from
7.6

Pros: The crew

Cons: More comfortable seats

Reviewed Mar 2019

review from
10.0

Pros: Very friendly and attentive crew. Clean plane.

Reviewed Mar 2019

review from
5.0

Cons: No overhead fans and seats were not very comfortable.

Reviewed Mar 2019

review from
4.6

Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Reviewed Mar 2019

review from
8.3

Pros: Baggage out fast Separate bus for 1st and business

Cons: Cabin was cold Seat not as comfortable as other business classes

Reviewed Mar 2019

review from
9.5

Pros: Seats were very comfortable

Cons: The boarding was a bit unorganized

Reviewed Mar 2019

review from
2.6

Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

Reviewed Mar 2019

review from
4.8

Pros: Crew was kind and gracious.

Cons: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

Reviewed Feb 2019

review from
5.3

Pros: Food was good. Crew was kind and gracious.

Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.

Reviewed Feb 2019

review from
10.0

Pros: Amazing crew/ food/seats very comfortable! Very relaxing ride !

Cons: It was perfect !

Reviewed Feb 2019

review from
3.6

Cons: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.

Reviewed Feb 2019

review from
10.0

Pros: There was an abundance of drink carts and dining options, snacks. Thank you!

Cons: Some of these planes need improved entertainment systems. Half did not work.

Reviewed Feb 2019

review from
9.6

Pros: The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good.

Cons: It’s a small thing, but it’d be nice to have more variety of movies to choose from.

Reviewed Feb 2019

review from
9.6

Pros: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Reviewed Feb 2019

review from
9.6

Pros: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Reviewed Feb 2019

review from
10.0

Pros: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Cons: Nothing

Reviewed Feb 2019

review from
10.0

Pros: Everything!

Reviewed Feb 2019

review from
8.3

Pros: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Cons: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Reviewed Feb 2019

review from
5.3

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Reviewed Feb 2019

review from
7.0

Pros: Fast boarding

Cons: The food is the worst there is

Reviewed Feb 2019

review from
9.3

Cons: Boarding time needs to be longer. Also, too little time between connecting flights.

Reviewed Feb 2019

review from
5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Reviewed Feb 2019

review from
9.6

Pros: Seat was comfortable, food was very good.

Reviewed Feb 2019

review from
10.0

Cons: A little more clean seats

Reviewed Feb 2019

review from
9.3

Cons: Swiss precision

Reviewed Feb 2019

review from
10.0

Pros: Great scenery!!!

Reviewed Feb 2019

review from
10.0

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
9.6

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Reviewed Feb 2019

review from
0.0

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Reviewed Feb 2019

review from
9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Reviewed Feb 2019

review from

10.0

Pros: Food

Cons: Everything was great

Reviewed Mar 2019

review from
9.3

Pros: Friendliness

Cons: The boarding by groups could improve the process

Reviewed Mar 2019

review from
9.3

Cons: The boarding organize by group could improve the process

Reviewed Mar 2019

review from
10.0

Pros: Swiss is always excellent

Reviewed Mar 2019

review from
10.0

Cons: We were happy with everthing

Reviewed Mar 2019

review from
8.6

Pros: Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy.

Cons: The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping.

Reviewed Mar 2019

review from
9.6

Cons: entertainment sound

Reviewed Mar 2019

review from
10.0

Pros: Excellent food and crew

Reviewed Mar 2019

review from
10.0

Pros: Very friendly and attentive crew. Clean plane.

Reviewed Mar 2019

review from
9.5

Pros: Seats were very comfortable

Cons: The boarding was a bit unorganized

Reviewed Mar 2019

review from
10.0

Pros: Amazing crew/ food/seats very comfortable! Very relaxing ride !

Cons: It was perfect !

Reviewed Feb 2019

review from
10.0

Pros: There was an abundance of drink carts and dining options, snacks. Thank you!

Cons: Some of these planes need improved entertainment systems. Half did not work.

Reviewed Feb 2019

review from
9.6

Pros: The crew was professional and helpful. The flight attendant was especially kind to the children giving them activities and toys to play with. The seats were spacious and comfortable. The food was good.

Cons: It’s a small thing, but it’d be nice to have more variety of movies to choose from.

Reviewed Feb 2019

review from
9.6

Pros: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Reviewed Feb 2019

review from
9.6

Pros: Everyone was friendly, pleasant and very helpful. Upon arrival in Delhi our suitcase handle was broken.

Reviewed Feb 2019

review from
10.0

Pros: Always like flying Swiss business class. Great service, good food and a great lie flat bed

Cons: Nothing

Reviewed Feb 2019

review from
10.0

Pros: Everything!

Reviewed Feb 2019

review from
9.3

Cons: Boarding time needs to be longer. Also, too little time between connecting flights.

Reviewed Feb 2019

review from
9.6

Pros: Seat was comfortable, food was very good.

Reviewed Feb 2019

review from
10.0

Cons: A little more clean seats

Reviewed Feb 2019

review from
9.3

Cons: Swiss precision

Reviewed Feb 2019

review from
10.0

Pros: Great scenery!!!

Reviewed Feb 2019

review from
10.0

Pros: Exelent Crew, great food and service I really like Swiss airlines. The best so far!!! Thanks

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
10.0

Cons: nothing

Reviewed Feb 2019

review from
9.6

Pros: Awesome business class seat, or rather throne

Cons: Limited selection of movies

Reviewed Feb 2019

review from
9.0

Pros: Crew was attentive and overall I enjoyed the flight

Cons: Food could have been better

Reviewed Feb 2019

review from

8.0

Pros: The flight was good. Fairly good food

Cons: Made me check my bags on my way back for no reason

Reviewed Mar 2019

review from
8.0

Pros: The crew was great.

Cons: There was no entertainment on board. I was in the last row, and my seat would not recline, which made the flight less than comfortable.

Reviewed Mar 2019

review from
8.3

Pros: The crew was great! The entertainment was pretty good too.

Cons: The cabin was WAY too warm.

Reviewed Mar 2019

review from
8.0

Pros: Swiss is aways good

Reviewed Mar 2019

review from
7.3

Pros: The crew was polite and helpful. The wine was free and each seat had it's own screen with a good assortment of movies and TV shows.

Cons: The food could be much better. Although coming from Sicily it's tough to compare.

Reviewed Mar 2019

review from
7.6

Cons: This flight was poorly advertised as Economy Light. I had to pay $500 in baggage fees to being one checked ski bag round trip - more than the cost of my entire fare!

Reviewed Mar 2019

review from
7.0

Pros: Cabin crew were efficient

Cons: Open check in counters on time as scheduled. They were half hour late at least

Reviewed Mar 2019

review from
7.2

Pros: The seats aren’t the greatest

Cons: Just the seats

Reviewed Mar 2019

review from
7.6

Pros: The crew

Cons: More comfortable seats

Reviewed Mar 2019

review from
8.3

Pros: Baggage out fast Separate bus for 1st and business

Cons: Cabin was cold Seat not as comfortable as other business classes

Reviewed Mar 2019

review from
8.3

Pros: Crew was very attentive, information from the cockpit was enough to let us know but not disruptive

Cons: Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc

Reviewed Feb 2019

review from
7.0

Pros: Fast boarding

Cons: The food is the worst there is

Reviewed Feb 2019

review from

4.0

Cons: The food was really bad. I prebooked an AISLE seat and of course I was given the WINDOW!

Reviewed Mar 2019

review from
4.0

Pros: I was offered to check in my carry on, it was nice.

Cons: I was told a wheel chair would be available to help me get to Terminal E in Zurich. I had literally TO RUN to catch my connecting flight to NYC since the chair was not their for me in Zurich. I almost missed my flight. I am a 79 years old woman. That was one terrible experience.

Reviewed Mar 2019

review from
0.0

Cons: It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled.

Reviewed Mar 2019

review from
4.0

Cons: The connection time was too long

Reviewed Mar 2019

review from
6.3

Pros: The flight was smooth and on time. The flight crew did everything alright.

Cons: Connecting flights. All lies, no cooperation. Not a small airport as it takes nearly half an hour to get to Gate E. Too few characters allowed to explain all we went thru.

Reviewed Mar 2019

review from
5.0

Pros: Service was slow, but fine.

Cons: * Couldn't online check-in * Seat selection was not honoured * Plane model not as advertised * No entertainment on board

Reviewed Mar 2019

review from
6.0

Pros: Service was fine, on the ground and in the air.

Cons: * Online checkin failed * Sit selection was not honoured * Sit was uncomfortable * Was last to receive luggage after landing, even though they had a "business - priority" sticker on them

Reviewed Mar 2019

review from
4.3

Pros: The movie

Cons: More space! The crew could have been nicer

Reviewed Mar 2019

review from
2.0

Pros: I do not know how to go about contesting his, but we bought 4 tickets to South Africa on Swiss air and Edelweiss via Zurich. We received a confirmation email for two of the tickets but not for the other two so we assumed the other ones did not go through as we used two different credit cards.

Cons: We purchased the last two again and when we showed up at the ticket counted they let us know that we bought 6 tickets!!!!!!!! We would like to be reimbursed for the two tickets we did not receive the confirmation emails for. How can we go about it?

Reviewed Mar 2019

review from
4.6

Cons: Legspace in economy class was probably good back in 1975, but in 2019 not acceptable anymore

Reviewed Mar 2019

review from
6.3

Cons: There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats

Reviewed Mar 2019

review from
6.0

Pros: The crew

Cons: Boarding by rows and not like cows all at one time

Reviewed Mar 2019

review from
5.0

Cons: No overhead fans and seats were not very comfortable.

Reviewed Mar 2019

review from
4.6

Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.

Reviewed Mar 2019

review from
2.6

Cons: I still haven't arrived yet, missed the big flight by two minutes, no help from the crew, had to overnight in Zürich. Trying again today...

Reviewed Mar 2019

review from
4.8

Pros: Crew was kind and gracious.

Cons: Hand carry was checked 3 different times. Goes to show that Swiss staff doesn’t trust its colleagues to determine if the bag passes muster.

Reviewed Feb 2019

review from
5.3

Pros: Food was good. Crew was kind and gracious.

Cons: Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues.

Reviewed Feb 2019

review from
3.6

Cons: Chose the option with Swiss because it showed that a checked bag was included. Got to the airport and was told to pay up for each checked bag. Great start to the trip.

Reviewed Feb 2019

review from
5.3

Pros: most of the flight attendants were excellent except one particular one who was basically yelling at passengers. she had a a logo or a badage on her that identifies her as a manager or a crew lead. she had poor manners and need major improvement

Cons: the seats are small and very small space in comparison to Lufthansa

Reviewed Feb 2019

review from
5.0

Cons: They charged about $230 to convey my skis, compared to about $80 for the first bag. This is such ab unexpectedly big difference as to be a trap. Swiss Air are, in my opinion, con artists. Do not fly with them.

Reviewed Feb 2019

review from
0.0

Cons: First plane from Barcelona to Zurich was turned around mid flight for medical emergency. Missed connection flight and had to wait 24 hours for next flight to LA.

Reviewed Feb 2019

review from

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