Find cheap flights from Des Moines to the Czech Republic

Cons: "Better food"

Pros: "Even though it was economy class, I was able to sleep because it was very comfortable."
Cons: "Not sure, I slept the whole flight."

Pros: "Nothing. It didn't happen."
Cons: "Flight to Frankfurt from Denver could have been on time so we would've made this flight to Prague."

Pros: "Crew was attentive"
Cons: "We sat on the runway for an hour."

Pros: "The crew was attentive."
Cons: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Cons: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Pros: "The crew was great. Very friendly and provided excellent services. I was surprised that they serve food (a cheese sandwich) and drinks for a 40 mins flight. That would have never happened in the US"
Cons: "We had to take a bus to get to the airplane from the terminal, which was no big deal. The bus driver was a little rough though."

Pros: "The flight was seamless,appreciated the frequent food and drink service"
Cons: "The boarding was priority and then everyone else. Didn’t realize economy boarding had no real order."

Pros: "Great crew, food, entertainment and drinks."
Cons: "Only thing that could be improved is comfort. They provide a small pillow and blanket, but even with those, it is very difficult to sleep."

Pros: "Too cramped for a 10 hour flight"
Cons: "Same as above"

Pros: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Cons: "We were advised upon check in online that we could check in but if we needed additional carry on items (1 was free) we had to pay a secondary fee. When attempting to do that online we were unable to, even though it showed the price to do so online was cheaper than the price at the gate. They made us fully check these bags once we got there and we had to pay $40 instead of the 15 or so it stated online. We had to be shuttled to the aircraft and had to wait because the first bus was closed by the operator. We had to wait until the second round for the bus to come back. During the flight the pilot did not mention any turbulence however during the entirety of the flight, including leading up to the landing of the plane, we experienced extreme rocking of the plane back and forth ( I’m aware that this does occur during landings while loosing elevation but this was an extreme case of that) and caused my colleague to get motion sickness which neither of us ever get on flights. I am very dissatisfied with this flight and operations of the airline company."

Pros: "Nice crew, big selection of movies/entertainment"
Cons: "Extreme distance to walk in Frankfurt. Flight delayed, long wait for our luggage."

Pros: "The welcome drink was excellent! The food was fabulous...especially the warm bread! And the seat was so comfortable! Lufthansa has become my favorite airline! It was well worth every penny!"

Cons: "Cancelled at last minute. Rebooking was not done correctly and I was denied boarding from Washington Dulles to Orlando. Lufthansa didn’t do something right so United said the ticket was invalid."

Pros: "Service. Smooth flight."
Cons: "Food"

Pros: "Second leg of an overseas flight still business class nice service tired from overnight first leg"
Cons: "As me ruined in the first leg they lost my luggage and eight hours later they have no idea where it is. After paying over 2000 bucks for a business class flight that really put a damper on things."

Cons: "The gate was moved three times."

Pros: "HORRIBLE EXPERIENCE"
Cons: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

Pros: "The Entertainment, the Food and the nice and friendly manner of all personell."
Cons: "Nothing."

Cons: "Because my first flight took off late, my luggage didn't make it on this flight. It was not waiting for me at customs and I didn't get it until several days later."

Pros: "Comfortable seats, good leg room, pleasant staff"
Cons: "We were late arriving in Prague and then waiting for my luggage only to realise after waiting till the very last luggage THAT my luggage was left in Frankfurt and I didn’t get it til 21.00hrs - totally ruining my plans for my first night in Prague!!!!"

Pros: "Maintaining traditional tourist class service, i.e. a little bag of snack, soft drinks served on even a very short flight."
Cons: "Boarding was free for all, would've preferred boarding by rows."

Pros: "Fast boarding. Smooth flight. Good entertainment. Very pleasant."
Cons: "Flight attendant complained about a passanger right in fron of her in a different language. I understand both languages. Completely unprofessional."

Pros: "The short flight from Naples to Munich on Lufthansa was comfortable and the seats were roomier with more leg room than on other airlines I've been on recently."
Cons: "Why I had to fly from Naples to Munich and then down to Zurich to take an Edelweiss flight (Swiss Air, horrible), is beyond me. Poor routing, plus, the Edelweiss flight took 10 hours to Tampa. My family flew from Naples to Paris and from Paris to St. Louis, Mo. in SIX hours. The four extra hours were excruciatingly long in cramped seats."

Pros: "Airline crew very friendly and courteous throughout entire flight"

Cons: "No major issue."

Pros: "More leg room than the A330-300 we took to fly from Charlotte to Munich."
Cons: "The ground crew. One young employee checking the boarding passes in Munich was rude and condescending."

Pros: "Clean, friendly environment, friendly staff, even though a bit bossy, but that's the German way (which I am too)."
Cons: "Little space. and NO WIFI. This is really no longer adequate in 2017. In the US, practically all domestic flights have wifi now."

Cons: "Lufthansa never treats Prague as a destination almost always off stand, it never does this to a internal German flight always late arrival frustrating"

Cons: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Pros: "Very efficient, clean and comfortable."
Cons: "N/A"

Pros: "Flight attendants were always there when you needed them and were super nice. The plane was very clean and orderly and the crew just made it a really great flight."
Cons: "I really have no complaints at all. It was a super great flight and I will choose Lufthansa whenever possible when I fly in the future!"

Pros: "Had really less than an hour to pass through immigration and catch a connecting flight to Rome. In particular I thought my bag would not make the connection, and as I was going on to Perugia that evening and it would have been a big mess. At check-in for the Rome flight, the LH lady was able to confirm my bag was already aboard which put me at ease. It came through very quickly in Rome and I arrived in Perugia on time and with my bag! Food from Bogota was tasty and there was a complimentary snack on flight to Rome."

Pros: "When in the air crew attentive"
Cons: "Late boarding after allowing priority customer to board, Crew then took ages to start to finish boarding and taxi , Plane sent to furtherest runway, Made little time up,"

Pros: "Brand new Airbus 350 on the first transatlantic flight for Lufthansa was very nice"

Pros: "Crew was nice Lots of movie choices but the headphone jack isn't compatible with regular personal headphones so you had to use theirs which were uncomfortable and poor sound quality"
Cons: "And they lost our luggage."

Pros: "Very nice and caring crew."

Pros: "Attention on the counter and at the boarding gate were excellent"
Cons: "The in flight entertainment system was broken, they changed me seats however that one wouldn't lean, after that went back to the original seat. In the second flight a baby was crying and they did nothing to remediate the situation for those that were around him. In the end I had a very bad flight"

Pros: "The new plane entertainment features and the bigger toilet room space... but... seat space SUCKS... I'd rather have a more comfy seat than bigger toilet room space"
Cons: "The person behind me kept pushing my seat back.. guy next to me kept elbowing me. Seat space is way to small, need more room to move. I'm only 130 lbs. can hardly wonder how a bigger person can handle those tiny seat spaces. Also, those seats are so uncomfortable with the way they contour one's back. No support and very very uncomfortable, I had mid back tension pains the entire 12 hour flight."

Cons: "Boarding was in organizes."

Pros: "Everything was totally fine but nothing was noteworthy."
Cons: "Plane was a little old and uncomfortable."

Cons: "Service, always delay"

Cons: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Cons: "Rude (American) passengers not keeping the "curtain down", when it was time to rest, and being very chatty. Also baby crying, but this is inevitable, it happened to all of us, when we had small babies."

Pros: "Plane, amenities, crew, flight...all 5 *s"
Cons: "Travelers should be aware getting around that terminal is counterintuitive and not efficient at all....Gate was crowded and confused....I don't understand the point if it's design....also not the place to exchange money...use ATM's"

Pros: "Exceptional service and quality. Flew economy but treated like first class. If I travel abroad again Lufthansa would be my number one choice."

Cons: "See above...on a Nother note, how would any of these passengers be expected to exit a plane in emergency when there is absolutely no room in the plane? This is an accident waiting to happen, assuming the plane to survive the crash"

Cons: "I have never had a such an awful flight, it all started from the registration where i was told to pay for the overload of baggage eventhough my husbands ticket had not been cancelled and he was not with me, so I lost the pay for his ticket and extra money. It seems to be unfair and unreasonable taking extra money for the baggage in this situation. I have experienced the worst flight ever paying for the seat with extra space where it got very cold. The five blankets were offered with a pair of sox and I used them but it didn't help. The air condition was blowing very hard and eventually I have cought a cold. I strongly advise all potential customers of Lufthansa to stay away from seat number 27 on that plane."

"Everything was ok , ."

"It was good to me love my airline"

Pros: "Friendly and prompt attendants."
Cons: "I couldn't ask for anything more from American than what was provided"

Pros: "Crew was very friendly. Connections great"
Cons: "Seats very uncomfortable."

Pros: "Miserable all around experience"
Cons: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"

Cons: "Nothing evething is ok"

Pros: "Super friendly crew and comfy seats. Will definitely book again!"
Cons: "Nothing I can think of."

Pros: "The crew was incredibly attentive and helpful."

Pros: "Whole row to myself. Greqt movie, in early and informative pro of a captain."

Pros: "American Airlines seemed to have upgraded their airplanes. The seats, which were abominable in the past, were comfortable. They also had in cabin movies. I used to prefer Jet Blue or any other airline, just taking AA for the price. Now, if all the airplanes are updated, they are on par with any airline."

Cons: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."

Pros: "Everything was excellent"

Pros: "this flight was canceled!"

Cons: "Great ! Next time please confirm seats before boarding"

Pros: "The crew was amazing, considering the late flight & full plane."

Cons: "One of the seats in fseat"

Cons: "When I made the reservation the code indicated that we would be able to purchase food on the flight. When I asked, the flight attendant said, nope, only choice is a pack of two cookies. We were starving on the 3.5 hour flight."

Cons: "Took forever to get the bags"

Pros: "Everything was perfect"
Cons: "Baggage was not that faster but was still okay Although improvements will be great"

Cons: "Everything else"

Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."

Pros: "Friendly service, quality new airplane, American airlines has improved a lot!"

Pros: "The only positive thing is that we got to our destination."
Cons: "Horrible seats, no entertainment, the crew appeared as if it was their first flight."

Cons: "Three + hour delay out of ORD, equipment problems. Even though she had a boarding pass, they would not allow wife to board. Some ticketing problem between AA and BA. Finally, they let her on. We were the last to board."

Pros: "Crew was good."
Cons: "Plane needs updated or put out of service. Uncomfortable for international flights. Monitors were few and broken in the main cabin."

Pros: "Nothing"
Cons: "The spacing between rows, the aisle and size of seats were terrible. I will go back flying British Airways and Lufthansa!!!!!"

Pros: "Fast friendly service. From the security line to the friendly employees at AA. It was simple and fast."

Cons: "Broken entertainment control set seat 11 window."

Pros: "The crew was friendly."
Cons: "Far and away the most uncomfortable and worst value-for-money international flight I've experienced. This plane is so old it should be put in a museum. The warm food was terrible and the non-hot food was completely frozen so even if I wanted to eat it, this wouldn't be possible. Individual seat in-flight entertainment screens have been the norm for many years, yet this plane had the community-style in-flight entertainment. Half of the time, the screens weren't working, which just made matters worse. The total lack of legroom and chair ergonomics made getting comfortable nearly impossible. I was literally in pain sitting in these seats. I live in Prague and visit family in the US often. This was my first experience with American Airlines' newer direct flight option from Prague to Philadelphia; based on the extreme discomfort of the inflight features and to top it off it was the highest price I've paid for a flight back home...(total lack of value for the money! )I would go out of my way to make sure I never take this route again."

Cons: "I was so disappointed as soon as I walked into the plane. It was very old plane and very dated. There was no entertainment center. It was a long flight with nothing to do. :( I will never fly with American Airlines to Europe again)"

Pros: "Nice crew, plane clean."

Cons: "Although I understand turbulence is a common experience during a flight, I would have appreciated a bottle of water from crew after they suspended service."

Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."

Pros: "See above"
Cons: "See above"

Cons: "Meal, comfort, crew"

Cons: "Bought 2 tickets but seats weren’t together poor service"

Cons: "I didn't make the flight because the connector to Philadelphia was delayed. The replacement flight isn't until tonight - 24 hours after I was scheduled to leave."

Pros: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Cons: "A long delay. Patience is everything and the staff and crew were very friendly."

Pros: "Being able to check flight progress while in the air."
Cons: "We did not appreciate the game of needing to pay for seat selection after having already paid for tickets. We were not provided with TSA-PRE despite providing our known traveler numbers in advance. Boarding selection protocol seemed opaque, complex, and geared towards inviting us to pay extra for priority boarding. Before boarding the plane, we were not able to find out whether any food would be served and the extent of what might be provided. After getting on board, we were offered the chance to buy food. The complementary food was a cookie and a few ounces of soda or juice. Movies were available, but not headphones for listening to them. Leg space under the seat in front of us was reduced to make room for life vests."

Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"

Pros: "I liked getting to my destination on time."
Cons: "The one carry-on policy was silly and included personal items. I was told to repack my purse into my backpack which was already full. The boarding staff stood over me and told me to throw stuff away in my backpack and asked why I had packed certain things. I am in the process of moving back to the US from Korea after two years so everything I had was everything I owned in the world - which included some sentimental things like a stuffed animal from my mother who passed away when I was three years old. The most infuriating part of this however was realizing that there was one other bag in my overhead bin. In fact most of the overhead bins had one to two bags and plenty of room. My repacking and humiliation was unnecessary and it was only for the morbid satisfaction of the lady at boarding demanding it. At one point I heard her talking with her coworkers about “why couldn’t they freaking listen. We announced it three times.” Well I had approached the counter prior to arrival and they told me to get back in line when I tried to ask about my purse and backpack. In additional to the frustration of all of that, I received my checked in luggage with a wheel missing. I had just bought it and now I have to ship a wheel from the vendor in South Korea or buy new luggage. Thank you guys so much for letting me know which airline to never fly with again."

Cons: "The landing was pretty rough. One of the roughest I’ve ever experienced. I thought we were skidding for a minute. The pilot pulled the brakes super hard"

Pros: "The cabin crew bent over backwards to help."

Pros: "Everything."
Cons: "No problems."

Pros: "Flight on time ."

Cons: "2 hours late. Kept moving the boarding time by 10min"

Cons: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"

Pros: "The AA staff was very friendly. The flight was late due to weather. I believe I paid more more my seat class which proved a power outlet."
Cons: "I really couldn't rate the food or entertainment because there wasn't any."

Pros: "Swift boarding."

Pros: "Oldest system that needs to be upgraded"

Pros: "The customer service phone number was impossible to get through on in order to take to someone within 24 hours of my flight in order to make my Special Meals request as I have Celiac's Disease. I was unable to make this selection at booking as when you book through a third party like Expedia, which I did, you cannot access the same internal tools required to make that selection. You can ONLY then call once you have checked in before the flight in order to let the airline know of your Special Meal needs. This is not only a terrible policy as it undercuts those who ARE ultimately still buying tickets to their airline, and that the airline is CHOOSING to sell. It provided me with an extremely subpar experience of the airline but left up to the last minute with doubts about my ability to board a 13 he international flight without the reassurance that I would have ANY meals aboard and no other options should that be the case. Right before my flight departed I was reassured that the information we had requested Expedia relay to the airline internally the day before, who we called when we couldn't get through to the airline, WAS able to convey this Special Meal request and I was going to have food on the flight, so I then did not purchase a bunch of snacks in the airport to have as options. The first meal in, no Special Meal was provided and I had to explain then entire situation all over again. They assured me they would figure it out and get me taken care of. However, no one who assisted me conveyed this to anyone else on the flight and every time food was dispersed, same situation. This was stressful and exhausting and the options provided me were modified to be gluten free, such as an entire plate of fruit for my snack, instead of the protein heavy snack everyone else received, because there truly wasn't extra for that type of dietary restriction. This was stressful and I was very hungry on the flight. One of the attendants got me a few chunks of cheese from first class, but otherwise, it wasn't great. I would advise travelers with Special Meal requests NOT to fly with AirCanada."

Pros: "Greatseats"

Pros: "Pretty standard seats and leg room. Courteous and friendly crew."
Cons: "Air Canada Rouge is pretty much the same as Air Canada except for entertainment service and I would say meal service. The entertainment service means you have to download their app, but unfortunately the streaming service wasn't always working. In terms of meal service you have to pay for alcohol."

Pros: "Seat was comfortable as I had the exit row"
Cons: "Flight was late by an hour taking off from DXB."

Cons: "Travel agency did not notify me that I needed to get a Yellow Fever immunization"

Pros: "Crew"
Cons: "Mechanical Maintenance"

Pros: "Great attitude of the crew & staff! Similar feel to SW personable ,professional people."
Cons: "Thrifty Canucks are cheap on the snacks, both size & quality, but then it's a two-hour-nap-flight so no big deal"

Pros: "Breakfast was excellent"
Cons: "TV screen were too dark"

Pros: "The crew to San Francisco"
Cons: "canada rouge"

Pros: "Great flight"
Cons: "The fact that there were no snacks"

Pros: "I like that they are Canadian"
Cons: "I don't like how unhelpful they are, their food, their staff, the way they treat clients etc. Seriously my least favourite company to fly with. I'd rather pay extra and fly WestJet anyday!"

Pros: "Nice crew and service, I ate all the food :) lots of new movies !"
Cons: "I guess it is a good thing for the airline because the plane was full, although it was crowded to me."

Cons: "Flight delayed, rescheduled and didn't apologize and didn't compensate for the inconvenience. Staff is rude"

Pros: "Flight was delayed 6 hours"
Cons: "Getting stuck at the boarding area for 6 hours in normal weather with no particular hazards for flying. Crew was good. They did their job."

Pros: "The same as above, perfect"

Pros: "Friendly punctual"
Cons: "Seats are way too close! No leg room!"

Pros: "Empty seat between us"
Cons: "No movies. Had to load app for entertainment. Then WiFi never worked"

Pros: "Was not impressed with this flight. Honestly this experience will make me reconsider booking with AC in the future."
Cons: "Check in at Houston is terrible. Air Canada made us transfer our own luggage between flights causing us to almost miss our flight. This should have been indicated when booking the flight, we would have purchased a different flight. When we got on the flight, overhead bin was too small for my husbands carry on and a flight attendant whisked his bag away before we could ask where she was going. She came back without the bag and we asked where she had taken it- she had checked it without asking us if this would be ok. The bag was full of valuable breakables as well as our cash and cards. We asked if we could get the bag at the gate and she said it would come out on the carousel. So we spent 3 hours completely stressed out. Drinks were only served once the entire flight, more water should have been offered. When we got off the plane one of our bags had gone missing. We had to wait 2 days to have it delivered. It was delivered at 4am in the morning. Overall compared to the previous United flight, Air Canada has lots of room for improvement."

Cons: "The seats were a little narrow and it made eating the meal a little difficult."

Cons: "I would like to see planes getting boarded from the back to the front. That way there are less people holding up traffic and you are not bumping someone who is already seated as you are going by."

Pros: "all the staff was very pleasant"
Cons: "I couldn't use my laptop with Windows to watch a movie because the airline didn't have the app that works for Windows"

Pros: "My onward journey was great. Return was not so. As a gold member I would have appreciated an upgrade. In a long flight I would have appreciated more water served regularly."

Pros: "I didn't fly from Calgary to Vancouver."

Cons: "Not on time. I missed my connecting flight"

Pros: "Comfort of the flight."
Cons: "Food was too spicy and had too much salt. Food quality needs improvement. Asked crew about the name of a food item and they didn't know."

Cons: "Delayed 3 hours"

Pros: "The entertainment system was fine as far as selection goes."
Cons: "The stewardesses were ranged from okay to outright grumpy though I understand how difficult it is to always be pleasent when working long hours in a confined space in the customer service industry they still failed me on this."

Pros: "Flight was Okay"
Cons: "On a clearly international itinerary, had to go through security and customs in Toronto AND Vancouver, despite no need to leave secure area on flight through to Vancouver with final destination Seattle."

Cons: "No entertainment unless you rented one of their iPads"

Cons: "So uncomfortable"

Cons: "No leg room. Horrible food, issues with hot beverages. No screens!!! On transatlantic flight? No movies??? Never again"

Cons: "There was little seating space. I was unable to fully recline back because the person sitting behind me was too tall. Also had broken/uneven food tray."

Pros: "Seats were comfortable."
Cons: "No personal TVs. Could download the app however staff notified you of this after already on board and free wifi was not available. I could have downloaded it while waiting at the gate of they announced it. Also, my overhead light didn't work. I couldn't watch anything or read. Very long flight without being able to do these."

Cons: "Food was mediocre Entertainment movies outdated"

Pros: "The crew was nice and the brownie with dinner was tasty"
Cons: "The plane didn't have video screens and didn't warn us to bring any entertainment so it was very boring. The plane smelled like urine. the crew had like tissue boxes sprawled on the floor. Bathrooms were not cleaned during the flight and there were tissues everywhere. The dinner was terrible. I had the pasta and it was just gross tasting. I don't even know what kind of sauce they tried to put on it."

Pros: "Nothing"
Cons: "The airline failed to mention transit visa rules. Really poor customer service. Irrespective of what time of the day you call, the average wait time is 30 min. Who can wait for 30 min to receive his/her call. That's stupid for a premium air line. Even when someone answered they failed to provide a solution and were unsympathetic to my cause"

Pros: "I liked having the pillow and blanket giving to us. So great!"

Pros: "comfortable seating and nice staff"
Cons: "no entertainment on this flight(movies) and it was 9 hrs"

Pros: "The food was good. The flight attendant were helpful and cordial."
Cons: "We had to wit two hours on the tarmac because of a computer error."

Cons: "There was no entertainment system. The boarding was extremely slow and delayed due to the amount of carry on luggage. Ultra slim uncomfortable seats for a 9 hour flight."

Cons: "no movie screens and I didn't have a device to watch anything on :{"

Pros: "Nothing"

Cons: "The flight was 3 hours late. At some point we boarded the plane then asked to disembark it as we were still not ready for take off. They told us there were some weather issues in Toronto ... I looked at 3 different weather channels who said that the weather was mostly clear in Toronto with a few scattered showers."

Pros: "I love how the flight attendants were courteous and I did not feel neglected at all. I was a smooth flight and would gladly fly AIr Canada again"
Cons: "There was nothing that I did not like about the flight."

Pros: "convenient direct flight"
Cons: "both restrooms were in poor shape (as compared to typical airline restrooms) and it seemed that they had not been thoroughly cleaned in a while."

Pros: "The crew was lovely and the boarding was efficient."
Cons: "The seats have no room, most of the planes don't have entertainment systems even on transatlantic flights (or they charge for an iPad), the food is terrible (when compared to other airlines), they didn't turn on the air during boarding which made the cabin very uncomfortable. The bathrooms were also not kept clean which is a problem for flights over 9 hours."

Pros: "Pleasant stewardess and crew"
Cons: "1 hour delayed flight was inconvenient for everyone"

Cons: "I miss individual entertainment screens for such a long flight."

Cons: "Some staff were very personable and some were the opposite."

Pros: "Flight went as scheduled"
Cons: "Boarding pass said no meals so I bought very expensive sandwiches in the airport and then they served meals on the plane"

Cons: "You take my money for nothing yu stolen my money why why you kayak my husband doesn't travel from Desmoines he is not in system why ????? bring my money back to my account aa"

Cons: "They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!"

Cons: "On time arrival."

Pros: "Both flights on time, almost early."
Cons: "Comfort is bare-bones, too many fees for everything, food presentation is declining."

Pros: "I liked when it was done with the flight."
Cons: "I hate BYOE. Bring your own entertainment."

Cons: "No apologies for being delayed. More than 4 hours. No explanation. Nothing. Awful service."

Pros: "Delays were clearly communicated with ample time to make changes if necessary"
Cons: "TEEEEENY WEENY itty bitty plane - hard to be comfortable- but fortunately it was a short flight"

Pros: "Easy connections, very timely and everything worked out great."
Cons: "Plane was full"

Cons: "I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim."

Pros: "Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity."

Cons: "The United crew really needs an attitude check. How can someone be angry at 6 am?"

Cons: "The plane was not at the airport on time and when it caused us to miss the flight they blamed the weather instead of the plane not being at the airport on time. They were rude and refused to give hotel vouchers."

Cons: "The lady at the counter for checking the bags at newark was not rude but not very friendly. She could have done better if she was not that serious. Besides that everything was good."

Pros: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"

Pros: "Decent room on the flight. No food or drink."

Pros: "Friendly service,. On time"
Cons: "Nothing"

Pros: "Everybody was so friendly"
Cons: "Nothing"

Pros: "The flight was fine once we were airborne."
Cons: "The flight was delayed SEVEN times. After boarding, we sat on the ground another hour. We didn't take off until almost 5 hours after the expected departure. Baggage claim took over 30 minutes, as well, which was exhausting after midnight when we were supposed to get in at 8."

Pros: "No delays"
Cons: "Everyone was super nice and gelpful"

Pros: "Quick and easy. Nice crew."

Pros: "I was treated wonderfully and had an amazing times."
Cons: "Everything was great."

Pros: "Nothing"
Cons: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."

Cons: "Tight seats, full flights"

Pros: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Cons: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."

Pros: "Nothing"
Cons: "Crowded, overbooked, made me check my carry on which made me miss my train. Took 4 flights to get to my final destination. Small seats, uncomfortable... list goes on and on"

Pros: "The service was good and overall flight was also smooth"

Cons: "Cancelled flight. No true explanation. Lack of detail and delay caused me to miss other flight opportunities."

Cons: "The airplane needed to be swapped, which caused an hour delay and made me miss my flight"

Pros: "I loved it"

Pros: "It went good from Jax to Geneva but returned from Newark to Jax flight was delayed and plane was overbooked small plane very uncomfortable"

Pros: "Staff was ok."

Pros: "At least I made it"
Cons: "Flight attendant for United 426 to Chicago was rude, flight delayed and they weren't very helpful"

Pros: "Nothing"
Cons: "Lack of updates"

Pros: "Everything's on time"
Cons: "No,"

Pros: "The crew were so friendly and professional. They looked like they were genuinely enjoying their job. The crew were London based on both of my journeys and both crews were excellent. Thank you United Airlines for making my flight an enjoyable experience."

Cons: "The snack"

Pros: "The flight itself was uneventful and went as expected."
Cons: "We were instructed to hand in our hand luggage before boarding the plane which meant we had to wait in a long one after the flight to get the luggage back. HOWEVER, the plane had plenty of overhead luggage room to accommodate our luggage. We were told by the cabin staff that the gate personnel don't always check what size plane it is before requiring everyone to hand in their luggage."

Pros: "Flight on time, no delays or problems"
Cons: "Seating for midgets"

Cons: "About two hours before my flight, it was canceled after previously making an airplane switch the night before after checking in online. The I received an email while I was on the way to the airport saying that the airplane that I was going to fly out on was canceled due to airplane maintenance. While I am happy they didn't fly the plane while needing maintenance, they should have planned ahead and known of the maintenance or had a backup ready to go. Obviously it must have been something they just found, but in the big picture of things. You have to pay an way to much for a flight as it is. They should have to solve their own issues to honor their part of the contract. We (as customers) can't cancel a flight with out penalties. Why shouldn't they have to do the same?"

Pros: "On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine."
Cons: "I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future."

Pros: "Nothing"
Cons: "I paid extra money for our seats so we cud sit together N I ended up on the front of the plane N my boyfriend clear in the back I'll never fly United again y the hell did I pay almost 25$ per seat to sit together to sit on opposite ends of the plane"

Pros: "They whole computer system went down all morning"
Cons: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."

Pros: "Crew was great!"

Cons: "They lost my bag for my entire vacation. They found it and "rushed" it to me, but it got waylaid in SFO and would have sat there had I not called them. Then they said they would deliver it to my hotel. When it arrived 4 days later, they said I could pick it up and they would not deliver it. I was 2.5 hours away. I told them to send it home, but they didn't and when I flew home 7 days later, it was still sitting in Munich!"

Pros: "Everything was great, no waits, and right on time!"
Cons: "N/A"

Pros: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Cons: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"

Pros: "Nothing to eat... For the price of the ticket, this is shameful!!"

Cons: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."

Pros: "Everything was great and the trip was on time perfect"

Pros: "Boarding was pretty quick and staff was friendly. I was in an emergency row so I had a little extra leg room in my middle seat. Also had wifi on this flight."
Cons: "Snacks need to be updated. I prefer the good old fashion pretzels, so maybe providing an option would be better."