Find cheap flights from Des Moines to Utah
Good to know
|August||Best time to beat the crowds with an average 3% drop in price.|
|November||Most popular time to fly with an average 15% increase in price.|
Average price round-trip
|$369||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Utah
- Looking for a cheap flight? 25% of our users found tickets from Des Moines to Utah for the following prices or less: to Salt Lake City $161 one-way - $232 round-trip
- Book at least 2 weeks before departure in order to get a below-average price.
- High season is considered to be February, March and April. The cheapest month to fly to Utah is August.
- Morning departure is around 26% more expensive than an evening flight, on average*.
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Top 4 airlines serving Des Moines to Utah
Scores according to KAYAK customer reviews
Pros: "Seats were comfortable but crowded. Was nice to have the built in screen for entertainment."
Cons: "Did not like being bumped to a flight with a five hour layover in SLC. Travel day was already very long. We booked the flight originally based on the shorter layover of an hour and a half. Seemed very inconsiderate."
Cons: "At least free water"
Cons: "Basic economy is just another way for the airlines to provide low service and nickel and dime everyone while charging the same prices."
Pros: "Since I wasn't allowed on the flight because another leg caused us to arrive with only an hour to board, I can't tell you anything that was enjoyable."
Cons: "The KLM representative was COMPLETELY unhelpful. She basically told us we were screwed and to go away. We spent hours on the phone at great cost to us (international pay phone charges) to be bounced for one rep to another. We were finally told we could get in a plane home Sunday, please to be transferred, starting the process over from the beginning. It was TERRIBLE, beginning to end!"
Pros: "Everything ran smoothly. No issues. Short flight. I was comfortable. The Biscoff and Ginger Ale was fine as always."
Cons: "No entertainment in the cheap seats. Free WiFi but I couldn’t connect to anything. But I had my Kindle..."
Pros: "Flight was very quick. Boarding was very fast for such a small plane."
Cons: "Turbulence. Tiny carry-on area, tiny bathroom. Makes sense for such a small plane though."
Pros: "The crew members were very friendly"
Cons: "Coach seats still a little too small. Always bump the person next to me"
Pros: "the seats were ok"
Cons: "was little late"
Pros: "It all went very well. Arrived 20 minutes ahead of time. Wifi movies were great. Stewardesses were very efficient."
Pros: "The crew boarded us efficiently, and got us off the ground on time, but the boarding experience is not pleasant."
Cons: "The food selections are limited. The crew ran out of popular items in the economy cabin. The personal seat lighting on the B-767 never quite worked. I eventually gave up on it. The overhead bins were too small for many roller boards, which caused some passengers to be perplexed. Delta should offer some inducements to encourage passengers to gate check bags."
Cons: "Between the flights being delayed or cancelled, and delta not giving updates or even caring about passengers"
Pros: "Plane and cree"
Cons: "Terrible breakfast if u want to call it thst"
Pros: "Staff friendly & made sure that everyone on the plane was aware of someone with a peanut allergy so no peanuts were to be eaten. Ground staff worked hard to get us rebooked & on our way as our first flight was so late that we missed our connection. So glad to finally see a charging port as our long haul flight didn't have them."
Cons: "Not the crews fault but this was the slowest disembarking process on a plane that I have ever seen. Hard to get comfortable in the seat. Not able to sit with husband as it was a rebooked flight & the flight was full."
Pros: "I was upgraded to First at the gate. The crew was very professional and friendly. Food mini-minimal, but OK."
Cons: "On this A320 craft, old style, the First class seats are a joke. I had seat 2B. The pitch is apparently less than in the Comfort+ rows. The passengers in 1A and 1B started reclining even before departure, and during the whole flight. For me and my neighbor, with that seat on our chest, it was impossible to reach down to the seat-back pocket, not to mention to the bag stowed under the seat in front. To get out of the seat, I almost could not get my legs through the 5-in. interval between the back of the front seat and the irremovable armrest. I shook the passenger sleeping in 1B rather violently a couple times. The lady in seat 2B apologized, but she had to climb and put her feet on my seat to get out of hers, there was really no other way. Delta needs to address this ridiculous situation of their First Class seats urgently."
Pros: "The check in personnel was fantastic - very helpful and friendly with a very relevant story that made me feel more relaxed. Our not so good seats were somewhat compensated by the plane staff that gave us each a full beverage can, extra pretzels, and some cookies."
Cons: "Our seats that we'd picked out seemed to get changed when we checked in and we got out in the last row, which had no window, and smelled strongly of bathroom cleaner."
Pros: "Mostly everything was ok"
Cons: "Delay in taking off was probably the only issue."
Pros: "Excellent customer service. That doesn't seem to happen too often with airlines. Delta has been outstanding."
Cons: "No complaints."
Cons: "I accidentally left a coat at my seat because the flight was late. And I was one of the last passengers off the plane. I returned within 10 minutes to the gate, but the gate agent was unable to find the coat. It was obvious that one of the cleaning crew took it and I will never see it again. The gate agent responded with a casual, sorry, as if this happens all the time. So much for the integrity of Delta employees."
Pros: "I definitely like the variety of entertainment that was given throughout the flight."
Cons: "The flight attendant was so rude to others including myself. I'm not one to be to needy but when i was about to ask the lady if I can switch seats to the fair back where there was two empty seats she gladly let the other person but not me. She said no that if I wanted to sit back I needed to set with the other person. Our flight was from NYC to PR 5hour long and in between those hours she let a couple sit together on the other empty rows while I was feeling supper sick. Other passengers notice and had told me that they felt sorry for me. I was Embarressed. I was debating on venting on Twitter just yet and also on this review because what difference does it make. What matters the most is that we all got to our destination safely."
Pros: "After the extremely long wait to check bags which made us miss the flight, the date crew got us in another flight...it wasn't direct which is what I paid for, but they did get us out, but i missed an interview because of the lack of crew and a missing luggage."
Cons: "Checking a bag, delta did not have enough crew to get everyone thru to their flights. We waited for 80 minutes inline to check a bag. Then we ran to the gate inky to find the gate was closed less than 2 minutes before we arrived. At least 20 others also missed the plane because of the lack of crew and long lines checking bags. It was frustrating, irritating, uncaring crew checking in, and a bit rude. Then on of my checked luggage was lost enroute - which made getting off the flights even later which made me miss a meeting that I was scheduled to be at. All because you didn't have the crew needed to check in."
Cons: "Waiting in plane for two hour, it got hot and stuff cuz they had to turn of air to defrost plane and was thirsty."
Cons: "Must have been an older Delta jet. It had no entertainment. The wifi was poor."
Pros: "Good flight, on time, uneventful. The best kind"
Cons: "No free beer :)"
Cons: "lost mom's glasses"
Pros: "We arrived safely"
Cons: "See above... comments are primarily for Atlanta to Salt Lake portion of trip. I'll try to avoid a 757-200 in the future, since (as you know) there is absolutely minimum legroom."
Pros: "I flew United from Anchorage to Ft. Myers, FL, and I will NEVER fly United again. Delta crew is friendly and helpful, more leg room, more comfortable seats!"
Cons: "I didn't like that this was my longest flight of 3 heading to Anchorage (13 hrs total for the trip home) and we were on one of the smallest planes in their fleet, ridiculous. The overhead bins were too small to fit my carry-on. The seats were 2, aisle, 2. Very cramped. No entertainment available, no monitors even on the plane. For over 3 hr flights it should be a more comfortable, bigger plane and definitely have free entertainment, especially considering we pay extra for baggage these days. It's like anymore, airlines try to nickel and dime u to death, before you know it your $250 flight is now close to $350... (I bought all one way flights) Also, I'm not sure if flight attendants check the bathrooms, but all of my delta flights the bathrooms were tiny and there was urine all over the floor. This flight in particular, the bathroom smelled worse than half outhouses I've used in Alaska."
Pros: "The staff was awesome throughout the entire experience."
Cons: "Some of the carry on people try to bring on board is way too big"
Pros: "Staff at the podium kept everyone updated. I was given a free glass of wine."
Cons: "Our plane was delayed coming in to Santa Ana. I had to reschedule my flight from SLC to my final destination because my flight going into SLC from Santa Ana was scheduled to be extremely late. It was a disaster!"
Pros: "The flights back to anchorage were much better than the flights out of anchorage. They were on time and everyone was very helpful."
Pros: "Flight was mostly comfortable, on schedule and crew was excellent."
Cons: "My seat would not recline, and the viewing screen was not very touch sensitive so it was extremely frustrating to select movies or music."
Pros: "Traveling back from Thanksgiving on the Sunday after. Boarding was smooth and we even ended up getting in 30 minutes early."
Cons: "Need to expand their WiFi entertainment to more devices (not supported on Microsoft Surface Pro 3 or Android phones) and also not shut off the Wifi below 10,000 feet. Southwest supports pretty much every device and you can watch TV gate to gate, get with the program Delta!"
Pros: "The fight was good, on time. Delta reps gave me an aisle seat so I could stretch out my leg with the injured knee. No one sat in the middle seat next to me so I had more arm room."
Cons: "There was a man seated right behind me who talked non-stop to a woman next to him. It was obvious that she did not know him, but he continued to tell her about personal issues in his life. He spoke for four hours without a minute of silence! Several of us seated near him were clearly uncomfortable. I put my iPod earphones for about an hour for a break, but could still hear him. I know that it's no fault of Delta, but it made for a weary flight."
Pros: "The teeny bag of free pretzels"
Cons: "Very bumpy flight. No movie"
Pros: "Quick service and very helpful at the Pocatello airport check-in. I'm not a fan of flying especially take off & landing; I must say this was the smoothest flight I have had in quite some time."
Pros: "Love the free booze. Staff was great. Lots of movie options."
Pros: "The staff was courteous even after a long night"
Cons: "Very little detail on further travel arrangments were provided"
Pros: "Everything was good about our flyet, the crew, the ride."
Cons: "We had two delays before departure, we had family waiting in salt lake for us for hours."
Pros: "Great service"
Pros: "Flight attendants where very friendly and kind"
Pros: "The staff was very polite and helpful."
Cons: "Seating is still too crowded for real comfort"
Pros: "The people on my flights were very interacting with each other. The crew members were also very well spoken and had a good sense of humor. That was not anything that I did not like."
Cons: "I did not have any complaints. Everything was perfect and on time."
Pros: "Fast boarding. Great service and FREE CARRY ON thanks for that cause other airlines charge and it's annoying. Delta app"
Cons: "Long lines to pass securety but that's not deltas falt that's securety for only having one lane open"
Pros: "Service, friendly flight attendants By far, the best US airrline"
Pros: "Friendly staff"
Cons: "They changed my flight 3 times and they put a baggage on a different flight."
Pros: "Great, funny safety video"
Pros: "Everything was terrible"
Pros: "The staff was awesome!"
Cons: "The small plane."
Pros: "Miserable all around experience"
Cons: "The flight delay was not reported correctly until 30 minutes before expected departure. The baggage carousel stopped running after already being more then a hour late. No members present to rectify. Absolutely terrible trip"
Cons: "Nothing evething is ok"
Pros: "The crew was incredibly attentive and helpful."
Cons: "This is my first time that I travel to US form dec 18 and have to pay for luggage. I can understand if that’s a company policie, but maybe I can flight in another airline that’s doesn’t have any variable fees."
Pros: "Whole row to myself. Greqt movie, in early and informative pro of a captain."
Pros: "Crew was nice"
Cons: "Leaving airport on time would’ve been a pleasure"
Cons: "Less passengers or bigger plane means more room. Everything was perfect except for being uncomfortably cramped."
Pros: "Polite crew"
Cons: "Nothing. Easy going flight"
Pros: "Everything was excellent"
Pros: "I feel like there is more leg room in the seats then in other discount airlines! I like the snack and drink, this breaks up the flight a bit. This is nice for me because I don’t like to fly."
Cons: "The staff seemed miserable. No one was nice or even smiled. Just felt like they couldn’t wait for this leg of their day/trip to be over."
Cons: "Landing was rough."
Pros: "The crew was amazing, considering the late flight & full plane."
Cons: "Had to take shuttle to other side of airport which took over an hour. Very very poor experience. Also, Seats had no room pull down table."
Cons: "Took forever to get the bags"
Cons: "I was annoyed when I was told I would have to check my carry on because there was no more room in the overhead compartments. Then as I was walking down the aisle to get to my seat I saw a lot of room in the overheads."
Pros: "Everything was perfect"
Cons: "Baggage was not that faster but was still okay Although improvements will be great"
Pros: "Would fly again- irritated at how does a flight manage to get overbooked"
Cons: "Flight was 3 seats overbooked, they had to wait until 3 people willingly took a later flight. Like a game of chicken between 100 people."
Cons: "no air jets. told it was an old plane with no air jets. Very uncomfortable flight for 7.5 hours."
Cons: "Same airplane"
Pros: "They rerouted me so I at least salvaged some of my trip."
Cons: "They rerouted me for no reason making me miss my reunion."
Pros: "Most everything was great"
Cons: "When you have an isle seat, it is very difficult to sleep when you get bumped by the flight attendants every time they pass you. Understanding that there is limited space, just giving feedback"
Cons: "Flight was delayed by untold circumstances causing us to miss our connecting flight to Venice."
Cons: "Bought 2 tickets but seats weren’t together poor service"
Pros: "Despite numerous delays, we made it to Philadelphia. We were alerted to the delays in a timely manner. We were also treated to a snack cart and cupcakes to celebrate the first day of direct flights."
Cons: "A long delay. Patience is everything and the staff and crew were very friendly."
Cons: "It was 3 hours late"
Cons: "no inflight entertainment no outlets"
Pros: "Staff and Entertainment"
Cons: "Back row, but someone has to sit there :)"
Pros: "The crew was friendly and efficient, the pilot kept the passengers informed about the delays and updated gate info, etc. well. The seats and interior were cleaner and in better shape than I remember from the last time I flew American."
Cons: "The flight was delayed waiting for crew. The pilots arrived, then a couple of stewards and finally the last steward. Then had to de-ice and wait in line for takeoff. Made my connecting flight with 6 minutes to spare. Never received beverage service. Took 20 minutes to do the first 6 rows and then was discontinued because of turbulence."
Pros: "Decent legroom"
Cons: "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. When I asked them about it, they shrugged. I had to suggest moving me to another seat, which they did - but they should have suggested it, not me."
Pros: "upbeat happy crew. Service of drinks was pleasant and helpful."
Cons: "Cramped seat room."
Pros: "We were up and down and I’m happy there was a direct flight to St George from Phoenix. But the price was higher than going to Salt Lake ."
Cons: "Plane was very old and we had to walk a loooong way to board."
Cons: "there was screens but no movies or anything"
Pros: "Attendants were so nice as kind"
Pros: "A lot of food"
Cons: "Didn't make it clear food/drink would be included. Crappy boarding people. No movies on seats!! Super small seats"
Pros: "Entertainment system and new plane"
Pros: "Very friendly gate agents & Flight staff"
Pros: "Crew was very nice. Free snacks provided on plane."
Pros: "Excellent entertainment system, comfortable seating, decent refreshment service for such a short trip."
Cons: "The flight didn't board until an hour and a half after the original scheduled time, and despite boarding quickly, we didn't take off for even longer. Because of the long wait, it would have been nice to have been offered a snack in addition to the beverage that was served during the flight."
Cons: "Disappointed with the "Hot Box" (Bean Burrito type) cold & never heated up but still served...unedible. Real shame - food just wasted...unnecessary and just adds to costs of flights at end of day :-/ Customs & Gate in Clt delay could have been handled better. Continuously told us we were deplaning and then silence...several times...very frustrating after 9 hour flight. Better communication and organization in customs would be appreciated Otherwise, crew was very polite and overall good job"
Pros: "That I arrived to my destination alive."
Cons: "It was my first time taking Virgin America and I didn't know movies weren't free. I used to travel a lot and I've never had to pay for movies. I ended up watching 12 episodes of Big Bang Theory because it was the only free thing to watch that wasn't LinkedIn videos or Disney, which really sucked. Comfort level wasn't any better than any of the other airlines and service was the same as well. I've heard good things about Virgin but my experience was just mediocre."
Cons: "American Airlines was late! There was no indication that the flight was late until it was time to board, then they indicated it would be 25 minutes late, which actually turned into 50 minutes until the plane arrived. It had to be cleaned and prepared for our flight, which then took off over 1 1/2 hours late. Many passengers missed their connecting flights and American Airlines was no help... they directed people to the Miami Airport Crew. American Airlines stated that the plane was late due to air traffic control issues, but in reality the plane hadn't even arrived yet. I felt like I was lied to! Shame on American Airlines! I will never fly with this company by choice!"
Cons: "2 hours late. Kept moving the boarding time by 10min"
Cons: "The staff, American airlines did not accommodate me. I purchased a first class ticket American airlines flight was delayed making me late for my connection on another American flight. I was given a coach ticket and told to take it leave it."
Pros: "Staff very courteous and efficient"
Cons: "Old plane did not have individual screens."
Pros: "Provided overnight hotel for cancelled flight"
Cons: "Cancelled two flight connections to Austin from Phoenix."
Pros: "The staff was completely nice (except when I was trying to rebook my ticket and I felt like there was no understanding of what I was going through)."
Cons: "There was a strange situation outside of LGA wherein I sat in a car for nearly an hour once already at the airport. I don't know what was going on but we were trapped there and it caused me to miss my flight. There were no other flight out and I ended up having to book an entirely new ticket. I believe that LGA or American Airlines should refund my expenses, because otherwise it makes me not want to ever go through either again."
Pros: "Short flight"
Cons: "Small plane"
Pros: "Entrtainment and food."
Cons: "Crew service and attention very poor. Terrible experience with flight reconnection for me and my group of 5 people. Had to wait 5 hours for the crew to confirm ticketing, w.e were lied to and watched how others got preference before us. Crew gave us inconsistent explanations and had no knowledge of how to solve the problem."
Pros: "The crew was friendly, energetic, educational and very helpful"
Cons: "Des moines airplanes seem to be the left overs. Old and outdated."
Cons: "They could have told me more than 24 hours before my flight that they changed me to a different flight 4 hours earlier in the day!"
Cons: "On time arrival."
Pros: "Well trained employees, courteous service"
Pros: "The flight went okay. Boarding was very good."
Cons: "We were delayed because the air conditioning was having problems. This was the fifth flight out of seven that had some kind of delay."
Cons: "No apologies for being delayed. More than 4 hours. No explanation. Nothing. Awful service."
Pros: "Delays were clearly communicated with ample time to make changes if necessary"
Cons: "TEEEEENY WEENY itty bitty plane - hard to be comfortable- but fortunately it was a short flight"
Pros: "Easy connections, very timely and everything worked out great."
Cons: "Plane was full"
Cons: "I had to check my carry on from DEN to DSM because flight was full which I was told I could pickup at gate.. at the gate the TSA agent was very rude to me as I was confused as where my bag was, which I had to to baggage claim."
Pros: "Boarding seemed smother than usual. I had an issue with a large back pack that wouldn't fit in the overhead due to a smaller plane travelling to Houston from Des Moines, Flight attendant was extremely helpful as it was expensive camera equipment and was able to stow it so that i didn't have to check it at the door. Most appreciated their sensitivity."
Cons: "The United crew really needs an attitude check. How can someone be angry at 6 am?"
Cons: "The plane was not at the airport on time and when it caused us to miss the flight they blamed the weather instead of the plane not being at the airport on time. They were rude and refused to give hotel vouchers."
Pros: "Flight left right on time and arrived to the destination early - which was great because i had an extremely short layover"
Pros: "The flight attendant was trying to be accommodating. I and other passsengers bumped our heads when getting into seats. Can we say SMALL plane?"
Pros: "Decent room on the flight. No food or drink."
Pros: "Friendly service,. On time"
Pros: "Everybody was so friendly"
Pros: "No delays"
Cons: "Everyone was super nice and gelpful"
Pros: "Quick and easy. Nice crew."
Pros: "I was treated wonderfully and had an amazing times."
Cons: "Everything was great."
Cons: "Attitude of gate agent, crews. Boarding penalizes all but highest level and they've demoted me since the merger and erased my 30 year history with UAL. Watched them mishandle a paraplegic passenger until another passenger swapped seats. Last choice for me."
Cons: "Tight seats, full flights"
Pros: "The crew worked quickly to get me another flight when I was not gonna make my connection flight."
Cons: "The plane malfunctioned and their time management of telling us when it was gonna be fixed was poor."
Cons: "Crowded, overbooked, made me check my carry on which made me miss my train. Took 4 flights to get to my final destination. Small seats, uncomfortable... list goes on and on"
Cons: "Cancelled flight. No true explanation. Lack of detail and delay caused me to miss other flight opportunities."
Cons: "The airplane needed to be swapped, which caused an hour delay and made me miss my flight"
Pros: "I loved it"
Pros: "Staff was ok."
Pros: "At least I made it"
Cons: "Flight attendant for United 426 to Chicago was rude, flight delayed and they weren't very helpful"
Cons: "Lack of updates"
Pros: "Everything's on time"
Cons: "The snack"
Pros: "The flight itself was uneventful and went as expected."
Cons: "We were instructed to hand in our hand luggage before boarding the plane which meant we had to wait in a long one after the flight to get the luggage back. HOWEVER, the plane had plenty of overhead luggage room to accommodate our luggage. We were told by the cabin staff that the gate personnel don't always check what size plane it is before requiring everyone to hand in their luggage."
Pros: "Flight on time, no delays or problems"
Cons: "Seating for midgets"
Pros: "The seating was very good. We "accidentally" were issued seats in bulkhead which gave us plenty of unexpected leg room. Thank you!"
Cons: "About two hours before my flight, it was canceled after previously making an airplane switch the night before after checking in online. The I received an email while I was on the way to the airport saying that the airplane that I was going to fly out on was canceled due to airplane maintenance. While I am happy they didn't fly the plane while needing maintenance, they should have planned ahead and known of the maintenance or had a backup ready to go. Obviously it must have been something they just found, but in the big picture of things. You have to pay an way to much for a flight as it is. They should have to solve their own issues to honor their part of the contract. We (as customers) can't cancel a flight with out penalties. Why shouldn't they have to do the same?"
Pros: "On the trip from Des Moines to Houston, timeliness of flight was great. The boarding went smooth and was done quickly. The crew were friendly and courteous. Overall the first half of the trip was fine."
Cons: "I was extremely disappointed in the condition of my luggage when I picked it up plane side. The wheel was broke off and all the pockets had been unzipped and it appeared they had been rummaged through. I had to drag my bag through the terminal. I spoke with 3 individuals with United who referred me onto the next and each unwilling as the previous to help. I myself am in customer service and would never treat my customers the way I was treated by the employees representing your Airline. I would go above and beyond to make the sure that the customers experience was a great one in spite of the unfotunate incident so they would return. I have never flown United before, and I will not consider your airline in the future."
Cons: "I paid extra money for our seats so we cud sit together N I ended up on the front of the plane N my boyfriend clear in the back I'll never fly United again y the hell did I pay almost 25$ per seat to sit together to sit on opposite ends of the plane"
Pros: "That it was quick and had good company during the flight. There was wine."
Cons: "2 hour delay, and given the wrong wine."
Pros: "Did not fly as I chose to drive to St George so I could make my business meeting. I would have missed this if I had stayed on the plane."
Pros: "They whole computer system went down all morning"
Cons: "I haven't made it. Their computer system was down all morning. I got a pretty inexpensive flight which was refunded. Although I can't go home, all the one way tickets are 3 times the price. Me and my 6 month old baby can't get home to his daddy."
Pros: "On time"
Cons: "No complaints"
Pros: "Crew was great!"
Cons: "They lost my bag for my entire vacation. They found it and "rushed" it to me, but it got waylaid in SFO and would have sat there had I not called them. Then they said they would deliver it to my hotel. When it arrived 4 days later, they said I could pick it up and they would not deliver it. I was 2.5 hours away. I told them to send it home, but they didn't and when I flew home 7 days later, it was still sitting in Munich!"
Pros: "Everything was great, no waits, and right on time!"
Pros: "That the flight was on time. disenchanted flight attendants. Makes you want to not need her assistance."
Cons: "Disenchanted flight attendants. For whatever reason, it is obvious that there is unhappiness. Not flat affect, just the look of disinterest, a look that tells you I don't care. In a customer based business it is so disheartening that the very person you may have to depend on to survive is not vested in the clientele that keeps her company in business, thereby insuring future paychecks. I'd like to communicate here that it wasn't all the attendants on either flight, but enough that it was obvious to anyone who paid even casual attention. I was flying home to California, so there were two additional flights a few days before the flights home. I never had any of the same flight attendants on any of the flight. As far as my observation of the attendants, as stated above, I think that speaks volumes. I will cite an example that happened on my trip from Iowa to Denver. I need wheelchair assistance, I walk with a cane, but not able to walk any distance. I pack a light carry-on, bring my purse, jacket and cane. I was being wheeled up the passageway in a regular wheelchair, and the man pushing me stated to the on-coming crew he "would be right back to get my suitcase, couldn't take both at the same time", and added " unless one of you could roll it up?". After an embarrassing pause, a female flight attendant said "Let the flight attendant do it. Add this to the list of responsibilities that aren't really my job." I actually twisted around to look at this person, I was so stunned to hear that! She grabbed my rolling carry-on handle and the look spoke columns. I was embarrased. Thank you. Debra K. Forsythe"
Cons: "Obnoxious crew, repeating the same instructions over and over. No food, no entertainment. Short flight though."
Pros: "Everything was great and the trip was on time perfect"
Pros: "Boarding was pretty quick and staff was friendly. I was in an emergency row so I had a little extra leg room in my middle seat. Also had wifi on this flight."
Cons: "Snacks need to be updated. I prefer the good old fashion pretzels, so maybe providing an option would be better."
Cons: "I have flown with United several times and will be avoiding this airline in the future. After notification that our flight had been delayed by 3 hours, the customer service was awful. The United representatives at the gate told us they could not rebook us nor would they be able to assist us with locating a different connecting flight. We then contacted customer service by phone and were directed to connecting flights. However the connecting flights were at an airport two hours away. After being informed that we would not be able to fly out the next day from the Des Moines airport, we. Had no other choice but to rent a car to drive to the Omaha airport. We had to rent a car because they would not accommodate us by changing our return flights to match where we flying out of. This whole experience has been awful for a trip that has been booked for more than 6 months. I plan to continue to inform the public of this horrendous experience."
Pros: "The crew members are very nice."
Cons: "The delayed flight. I want to change the times of my return date due to the delay but I received no assistance."
Pros: "The seat was a true misery."
Cons: "The airline, perhaps due mostly to the weather, repeatedly delayed and then cancelled my two flights. Even the next-day substitute flights were delayed. I was supposed to get to my destination at midnight, but I actually arrived one day and two hours later--at two in the morning. Got home at 4 am"
Pros: "Seats and legroom seem roomier than other airlines. Helps that seats don't recline."
Pros: "More leg room"
Cons: "Carry on baggage fees AND checked baggage fees. In all my trip with frontier ended up being more expensive that the competing airlines would have been. I may have been okay paying that for the extra leg room, but I would have rather known up front, not at check-in"
Cons: "The additional fees for everything."
Pros: "The flight crew was the only thing I liked on this flight."
Cons: "I didn't like that you had to buy a snack or a drink for $3."
Cons: "Seats sucked"
Cons: "I contacted Frontier about a week before my flight to let them know my friend I was flying to visit had to make an emergency trip to see her father who was dying of liver failure. On the first attempt I was notified that only immediate family members were would be an excuse but that I could try to request through a different faucet of emergency circumstances. I put through another request and was never contacted. I did not fly to Salt Lake but I was still charged even though they could very well have sold my seat to another person and made double the money for the seat. I am very disappointed with the service I received from Frontier."
Cons: "• Questionable luggage policy • Fees for carry on luggage • Fees for seat selection • Very, very uncomfortable seating • Plane smelled bad • Will not fly again"
Cons: "More delays this time for gas. Sat at gate for 45 minutes after boarding. Doubled flight time essentially. No fun at all."
Pros: "The safety of the flight, kindness of the attendants and the cleanliness of the plane."
Cons: "The hidden fees. I purchased a ticket not knowing that I would then have to pay for a seat! How ridiculous is that??? Did you expect I would hold on to a handle like on a subway??? If I purchase a ticket, I expect that to include a seat. Your ploy to attract people to purchase tickets, and then charge up the nose for even a seat as well as a carry on bag and peanuts, is not impressive. I will not purchase a ticket on Frontier again and I will definitely let my friends and family know that they will be paying just as much for Southwest if they do so. I'd rather know up front what the total charges will be. Very disappointed in this aspect of my purchase."
Cons: "Another subpar experience with frontier and my last"
Pros: "The cheap fare."
Cons: "Paying for luggage that I carried on. Paying for every drink, except water. Paying for snacks."
Pros: "The crew was pleasant and helpful for those with screwed up flights"
Cons: "Flight was delayed the excuse given was lame so it was caused by the airline. I have not flow frontier in some time the delay coupled with the worlds most uncomfortable seat. Pretty much ensures I will note fly Frontier again for some time"
Cons: "The seats are incredibly uncomfortable. They do not have a complimentary beverage service. The landing was rough and on top of all that they charge for every little thing. I had to pay $60 for a CARRY ON. I will NEVER fly with this airline again, and i recommend you spend the extra cash for an airline that actually cares about their costumers."
Cons: "Given a seat in row 4 which didn't recline- aghh!"
Cons: "I don't like that I have to pay $40 for carry on and $35 for checked bags. I don't llike that I have to pay for seat. With all the up charges, this ticket is more expensive than United, where all is included"
Cons: "plane 2 hours late. They charge for everything-even your seat"
Pros: "A BLIZZARD IN DENVER"
Cons: "ADVERTISED PRICE WAS BILLED AS "LOWEST FARE" AT $269.00 IT WAS THE LOWEST 1 WAY FLIGHT WITH A 41/2 LAY OVER IN DENVER TOTAL PRICE= SAME AND MORE THAN OTHER COMPANIES EXCEPT THAT OTHER COMPANIES WERE MORE HONEST ABOUT THEIR PRICES. FLIGHT BEING CANCELED DUE TO BLIZZARD WAS NOT FRONTIER'S FAULT, BUT SNEAKY HIDDEN CHARGES ARE! A BITTER-SWEET BLESSING! i GOT A REFUND FOR MY FLIGHT AND WILL TRAVEL NON STOP TO SLC ON ANOTHER AIRLINE AT LESS THAN HALF THE COST! LESSON LEARNED, CROSS FRONTIER AIRLINES OFF THE LIST!!!"
Cons: "3 hr layover. Again seats suck."
Cons: "The tray tables are so small it was impossible to use them. We never were even offered water and the cost for a simple soft drink or juice is overpriced. Things we expect and get from the airlines are not available on Frontier. Shame on you!!!"
Pros: "The flight crew did a great job due to what they got thrown into."
Cons: "Didn't like waiting 5+ hours before our flight due to plane troubles. Had to set on the plane for almost an hour and a half while they waited to try and get it going. Then the meal voucher was finally printed off after most people had already eaten."
Cons: "I didn't realize when I booked the fare that I would have to pay an addition amount for a seat on your plane. No wonder the fare looked like such a good deal! I hadn't flown Frontier before, so this was all new to me! You nickel and dime everyone for every little thing, such as baggage, a seat, any kind of refreshment on your flight. The flight I took was short and went fine, but I would not fly with your Arline to far off destinations! Thanks for the safe flight, but it was a one time purchase."
Pros: "When I got off"
Cons: "The entire flight"
Pros: "the plane was newer, with newer seats."
Cons: "No complaint on this flight"
Pros: "Crew was curtious"
Cons: "It was actually pretty scary to land immediately after takeoff. Didn't get an explanation for quit a while. Apparently the pilot noticed Low oil pressure after taking off. Isn't that something he should have checked before hand? It happens, but when a restaurant messes up your steak and has to bring you another one, you usually get it for free. Frontier did nothing to make it better. NOTHING"
Pros: "The flight attendants were very nice"
Cons: "I will not fly Frontier ever again because I don't like how they make you pay for every thing, a seat, carry on bags and even coffee. There's a lot of hidden fees. It's not worth it"
Cons: "Baggage charges are aweful and seat selection prices?"
Pros: "Actual flight was excellent. Boarding and fight crew professional, efficient and pleasant, Flight crew the same."
Cons: "Very confusing website. Only discovered fees for checked and carry on luggage after purchasing ticket. Real cost of flight is anywhere from $20-$90 more than price posted on travel sites."
Cons: "Frontier sucks. Dr"
Cons: "When I checked in, 16 hrs pre-flight, flight was WIDE open. I booked a $20 seat. Got on, flight packed. Asked to pay to upgrade my seat, I had to pay an ADDITIONAL $50 for an exit row & rec'd no credit for the seat I had originally purchased. Also, flight attendant Randall Stride was really liked to exercise his "power" as a steward. He was not very friendly."
Cons: "Frontier planes are fitted with the thinnest excuse of a seat that I have ever seen. I am a 5' 3" 115lb girl that has flown a lot. Seats nowadays are uncomfortable but frontier takes the cake. Seats were literally just an inch of plastic completely straight backed. I was so incredibly sore by the end of my 2 flights that I was holding back tears. They have an extra charge for everything including bags and soda. I will never fly frontier again."
Pros: "The attendants were very laid back and nice"
Pros: "There is almost nothing positive to say about the flight, bounding tolerable."
Cons: "I have flown almost 200 times and this the worst experience I have had. A pathetic display of ineptitude."
Cons: "Where do I begin? Frontier Airlines had us sit in the plane for four hours before cancelling. We pulled away from the gates three times and even deplaned for 15 minutes before they decided to cancel. Just cancel it after a few hours, please. And then when I called Frontier for options, I was told the next available flight was four days away (Jan. 2) and did not offer any other options. Very disappointed in Frontier Airlines. The process of booking through Kayak was good, but I will never fly with Frontier again."
Pros: "The price for the trip was great. I thought the boarding was efficient and the flight crew pleasant. Check in at the airport was very easy although the automatic machines were non functing."
Cons: "Long pre security screening lines. The seating is rather cramped."
Pros: "Flights were cheap."
Cons: "You end up paying an additional $30-35 to check a bag or carry on-board, you also end up paying $15-20 to reserve a seat. In addition, they won't accept your checked-in baggage if you're not at the airport 45 min before boarding to drop it off. They made me re-book my flight out of Chicago for the next day and charged me $99. I was only 5 min late to drop my bag off, and because of bad traffic. The airline has no empathy, they seem to be only concerned with charging you at every opportunity they get. I will never fly frontier again."
Pros: "crew was nice"
Cons: "didn't eat, no entertainment either."
Cons: "inflight everything requires payment."
Cons: "It is ridiculous all the fees they charge. What is your ticket paying for! You pay for the seat, luggage, drink everything! I will not be flying Frontier."
Pros: "Low initial fare"
Cons: "Apparently with frontier they charge you for everything including choosing a seat, any carry on bag bigger than a purse, pop, etc. They should disclose this up front!"
Pros: "The pilot's skills...great take-off and landing, we arrived safely. I hope they get paid well. There was no garbage left from previous flight. I hope the cleaning crew gets paid well too. The pilot said we would probably experience a very turbulent ride due to the strong winds being experienced in that part of the country, but managed to get us there smoothly regardless."
Cons: "Paying for the 'used to be free food and drinks". What is with that???! It took my level of fun out of flying down a notch, and brought me back to the ever impending reality of the state-of-affairs- "it's all about the money". That is why I rated 'food' poorly since there was no "N/A" circle to choose. Same with entertainment. I sure miss smiling stewards."
Pros: "quick flight"
Cons: "They don't offer any snacks. Nothing to drink. Must buy everything. Can't bring stuff from outside, and get it through TSA."
Cons: "Seats very hard and nonreclining. Food was not readily offered. Was only a 1.5 hour flight so entertainment was unavailable."
Cons: "They charge for carry on luggage... they charge for beverages. .they charge you to choose you're seat and im sure somewhere they charged me for the air i breathe.. my first time with this airline and the last Mega bus with wings Dont do it i repeat dont do it! I should've paid more for another airline and been more comfortable.... seats are hard as bricks. .... So not happy"
Pros: "I like the leg room that I had and the crew all were wonderful."
Cons: "I don't like how this company nickel and dimes you. You pay a low rate only to be slapped with a seating fee when you check in for your flight. Then ofcourse the ridiculous nature of charging for a carry on bag."
Pros: "Excellent Service"
Cons: "Drinks not included"
Pros: "Several delays. Some mechanical which is understable but I don't think I have ever taken a Frontier flight that has boarded on time. The other delays had no explanantion and several people on the flight had connecting flights. Denver airport often has weather delays but this day was sunny and clear!"
Pros: "Cheap and efficient. Seats are more comfortable / roomier than I remember."
Cons: "Don't forget with Frontier you pay extra for anything / everything."