Cons: "My flight time was changed but I didn’t receive any email regarding the change of the flight"
Pros: "crews are ok. but they run out chicken entre. awful."
Cons: "entertainment was poor. use remote control, really."
Pros: "Not satisfied"
Cons: "Need improvements"
Pros: "The plane was new and spotless, the crew did everything possible to make the flight great. Food service, and Wine and Cocktails were always served with a smiling face and it made you think of flying many years ago. Service cleanliness of the restrooms and staff were top notch"
Cons: "Nothing really."
Pros: "Every thing"
Cons: "Service"
Cons: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."
Pros: "Staff, service,"
Cons: "Legroom, seat comfort, very long flight"
Pros: "Very comfortable flight and helpful crew"
Pros: "The crew were very friendly and helpful."
Cons: "It seems the major airlines use older aircraft when the destination of the flight is a third world country(or Africa). The seats aren't as comfortable and the entertainment system (screens) are not as good as a Qatar and Europe bound flights."
Pros: "Cabin crew service was very good. Flght with Airbus 350 plane was really comfortable and quite. They put extra care for kids and babies and all of kids get gift bag with toys, chocolate etc. which makes everyone happy Especially kids. I personally like to watch new release movies and enjoyed to pass my flight time."
Cons: "Their south indian food was testless in both inbound and outbound flight from Philadelphia to doha. Snacks was good but meal definitely they should have better to change it."
Pros: "The crew and comfort of the flying ship is excellent."
Cons: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Pros: "The food was good. Supposed to be Halaal (Kosher) for the Muslim population who have dietary restrictions. The economy cabin was comfortable enough. The cabin crew was friendly and helpful. We had a very short connecting time (1 hour) at Doha. They put a ground staff to receive all the ten passengers who needed to make that connection."
Cons: "The check-in person could have easily been a little less difficult with the slight over weight of the carry-on luggage."
Cons: "My baggage was lost!"
Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."
Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Pros: "I took advantage of the upgrade offer, and it was well worth it."
Cons: "Too many mosquitoes, but I'm not sure how they could have stopped them coming on board."
Pros: "All crew were nice"
Cons: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."
Pros: "Overall services"
Cons: "Checking in was very lengthy and boring. More check in counters could ease the situation."
Cons: "Everything was disappointing"
Pros: "The service and the food were amazing!"
Pros: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Cons: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Pros: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Cons: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."
Pros: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Cons: "Entertainment options need to be expanded. Mouthwash should be added in toilet."
Cons: "Main course is not enough"
Pros: "The crew was friendly and patient. The flight departed on time."
Cons: "The plane was small and cramped. The food was mediocre and could have been more creative"
Pros: "Excellent crew who were warm and attentive. Wide range of entertainment options."
Cons: "Food was disappointing. No western option despite it being a London bound flight."
Pros: "Didnt have food My mother has diabetes and she had one meal in her 14 hr flight Unacceptable"
Cons: "Meal plan customer service"
Pros: "In general the crew was very nice."
Cons: "The dreamliner is a little tight in relation to the B777. The Kosher meals very all the same for breakfast lunch and snack"
Pros: "Love it. Newer airplane; state of the art high-tech."
Pros: "The food on foreign airlines is so much better than on american airlines (they even offer something in economy class on short local flights)."
Cons: "The seat spacing on the 70-minute flisght was a little cramped - it would be even worse for a taller person than I (at 5'10")."
Pros: "Overall it was a nice flight however some areas need some attention. Boarding gates were very crowded and there was no crowd management in the small area. Secondly, the food was not at all upto the mark. If you are serving sandwich atleast make it flavorful or just serve drinks on this short flight with nuts/biscuits/chocolate."
Cons: "Read on the left."
Cons: "Food choices could be better."
Pros: "Left on time. Great pilot and crew - very concerned about our welfare. Quick flight. Nice aircraft."
Pros: "The service and staff was very good"
Cons: "I have nothing to complain about I think all the service was good"
Cons: "They supposed to provide Wheel chair for my elderly mother in Law who had a foot fracture, was very hard /painful to walk. I confirmed the wheelchair option well advance before her travel date in Qatar Airways Web site. I got the confirmation also in the Qatar Airways Web site. I usually fly with my family as I have a big family with couple of children and elderly. I will never fly Qatar again, this was the 1st and the last fly with Qatar airways."
Cons: "Steep decline in food quality"
Pros: "The service was great"
Cons: "Nothing"
Pros: "The flight was short but the plane was well maintained and the crew was accommodating."
Cons: "The boarding process started too early and some of the passengers were annoying as they jump over you because they were not directed to the correct aisle."
Cons: "Realised that for short flights they do not supply headsets. This is rather strange, since the media content they have is useless unless there are headsets / paid or free whichever"
Pros: "The crew were excellent"
Cons: "The plane was too small and lots of turbulence"
Pros: "the comfort of the flight was very good."
Cons: "there could have been a little bit bigger portion of food."
Pros: "Excellent aiways"
Cons: "Nothing"
Pros: "I like it."
Cons: "No problem"
Pros: "Nothing"
Cons: "Rudeness of check in staff Disorganized, slow and chaotic screening process for transfer passengers (only two machines for thousands hundred passenger) Near- or semi-illiterate ground staff"
Pros: "Leaving Doha was excellent"
Cons: "Took forever to get out of emigrations, we landed at different terminal and had to get train over. coming back the flight was delayed and it was just nutts trying with everyone trying to get on board."
Pros: "Food and hospitality"
Pros: "I think in plain should serve international food not only Indian spicy one. may some do not like spicy"
Pros: "Too narrow seats"
Cons: "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
Pros: "Amazing crew. Seats comfortable"
Pros: "Emirates is my airline of choice. They do everything well."
Pros: "The crew was nice"
Cons: "Better food and cooked throughly and better seat and more blankets."
Cons: "They charged us for the second bag checked in ??????"
Pros: "They were very supportive. Thanks."
Pros: "Cabin crew services"
Cons: "Food could have better"
Pros: "The entertainment because it had almost everything."
Cons: "Flying for the first time.I think everything was excellent."
Pros: "Everything about it"
Cons: "None"
Pros: "Food Staff Service Aircraft"
Cons: "Nothing"
Pros: "Inflight entertainment was good but that doesn’t make up for lack of equal treatment of all passengers"
Cons: "They are racist!!!!! Segregation and all!!!!! For my more than 12 hours layover I had to pay for my own hotel!!! Yet other travelers were given free hotel vouchers. As a matter of fact I was kept waiting for nearly half an hour in the middle of the night even though I had been waiting for service ahead of them."
Pros: "Nothing"
Cons: "The Hyderabad emirates ground staff was very rude and incompetent to perform the job. The airline staff was was not so friendly either"
Pros: "as usual the ICE system keeps you entertained"
Cons: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."
Pros: "Very polite & helpful crew & agents.... both at Dhaka Airport & the flight. Conditions to work in Dhaka Airport are difficult & yet your ground personnel were calm & helpful with a smile on their faces!"
Cons: "Very little isle space!!! Now I know how sardines are packed!! Did you put in more seats? Seems like you have!! With no consideration for the simple, basic comfort of your passengers!! Just because most of the passengers were Bangladeshis you DID NOT have to serve only what was a very poor excuse of Bengali food!! A choice or better quality food would have been appreciated!!"
Cons: "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
Pros: "Good service upon check in and in flight."
Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pros: "The stewardess were friendly enough. When the cabin got chilly I received another blanket. The complimentary beverages was nice. No chips though. The individual tv screen was a plus."
Cons: "Seat was not very comfortable. I couldn’t recline it back all the way to sleep. I was very dry and did not realize that there was water in the galley that I could have helped myself to. Not enough leg room for tall people like me without having to purchase it."
Pros: "Onboard comfort and entertainment system"
Cons: "Boarding from Dhaka in business is worst than economy class from most location. There were mosquitos in the plane, food quality was not thrilling and crew was caring but needs a little more experience for business class."
Pros: "The flight was smooth. Food was good."
Cons: "Long wait while taking off from Dubai."
Cons: "Cabin crew were reluctant offering passengers liquids on board we had to go and find them to ask for either water or juice as it was a long Flight which took 15 Hours on Air"
Pros: "Crew"
Cons: "Always spicy food"
Pros: "better than super stinky American carriers"
Cons: "everything, food was below average"
Pros: "Timeliness, behavior of crew. Entertainment options were great."
Cons: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Cons: "There was a minor issue with bus availability at DXB once we landed. Other than that, the flight was excellent."
Pros: "The outstanding service of the flight attendants."
Cons: "Nothing!"
Pros: "The flight attendants were very cheerful. There was a good variety of movies and other entertainment."
Cons: "The issue is the electronics ban which is not the fault of Emirates. An extra bottle of wine was requested after dinner which never arrived. During boarding, it was difficult to know which group was boarding when."
Pros: "Crew very kind"
Cons: "food not very good"
Pros: "the food was wonderful, the economy seats were comfy, and the service was superb. I really liked being able to watch movies and listen to music w/o a charge."
Pros: "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
Cons: "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
Pros: "Crew is very friendly and fast when you turn on the help sig."
Cons: "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."
Pros: "I enjoyed excellent service of this airline"
Pros: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Cons: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Cons: "When you fly from Dubai boarding is a disaster and staff is rude"
Pros: "Check-in counter associate was very rude and the wait was too long"
Cons: "The wait and the treatment without any greetings or respect"
Pros: "Good connecting experience in Dubai."
Cons: "Comfort of seats could be better"
Cons: "When it is a very full flight and every seat is needed, the space for passengers is very tight."
Cons: "Boarding was so messy. Not organized at all. Discipline among passengers and ground crew is missing!"
Cons: "It was too cold and the blanket was too light"
Pros: "The crew was nice"
Cons: "Due to an accident the flight was redirected which I understand but when we landed in Bahrain it took four hour for Emirates to organize a hotel then we did not fly out until 15 hours latter on top of that there was no communication or assistance with connecting flights. I missed my connection and was charged another me to fly the following day. This could have been avoided with better communication."
Pros: "Entertainment and comfort are nice"
Cons: "Food quality and service were mediocre at best"
Pros: "I was able to receive a vegan meal, though I didn't make an early request. The attendants were very kind and graceful. Thanks for the newspaper."
Cons: "Reliance on electronic entertainment"
Pros: "Both the crew and the persons in reception were really helpful!"
Cons: "The bus connection from runway to dubai airport wasn't comfortable. It took 40 mins to get to the airport and still I didn't have a good support to hang onto during the journey (I was standing)."
Pros: "I was given an upgrade to business class as the flight was relatively empty :)"
Pros: "From Los Angeles to Dubai there was Airbus A380 and that was amazing with a lot of fun available like free wifi hundreds of movies etc"
Cons: "I like rvery thing so I can't say any thing every thing was good"
Pros: "ON-board service was excellent, as usual."
Cons: "They dropped us off far away from the terminal building. The bus ride from that spot took more than a half hour. It was unexpected of an airline like Emirates. I doubt if they could get away with doing this for a flight from anywhere other than Dhaka, since they'd have lost some business if they did."
Pros: "The crew were nice, entertainment was very good"
Cons: "The Delhi staff were very rude, the baggage allowance was inconsistent in terms of inbound and outbound flights, was excessively charged!"
Pros: "Everything was good"
Cons: "Nothing"
Pros: "You get out to change flight and you go back to the same plane"
Cons: "No English subtitles on TV or movies"
Pros: "Nothing to like, seats are cramped and worn out."
Cons: "No subtitles or closed captioning on movies or TV programs"
Pros: "Everything was smooth. Crew always smiling and helpful."
Cons: "Asked for water 2 x with none ever brought"
Pros: "Crew quiet experienced and courteous."
Cons: "Legroom would good"
Pros: "Crew good and friendly"
Cons: "Very old fleet from Muscat to Kuala Lumpur. The entertainment very limited compared to Emirate Airlines"
Pros: "Nothing"
Cons: "Back to back delayed flights, no entertainment, no food or drinks, slow luggage delivery, etc"
Pros: "Nice clean plane"
Cons: "Snacks would have been better than a cheese sandwich"
Cons: "Business class should hv full flat beds"
Pros: "Movies in the entertainment screen."
Cons: "At the boading, just when we were putting our luggage we were around 5 kg more, in a bad way the turkish lady there asked us to reduce or pay. We reduced the luggage and 2 kg more were left but her and her boss isisted in a rude way to pay or to remove more luggage. We asked her boss to help us in lifting one big bag since we were all girls and couldnt lift it but he refused to help as a gentleman would do and said quick quick put the bag quickly. For sure I wi never chose turkish airline again."
Pros: "in flight entertainment was really good"
Cons: "checkin luggage was terrible with more than half an hour wait although web checkin was already made"
Pros: "food was ok and ample."
Cons: "window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife"
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Pros: "On time departure. Nice lounge"
Pros: "Evrything about it i loved"
Cons: "No comment"
Pros: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
Cons: "Boarding was not comfortable, felt like you being pushed like animals"
Cons: "Poor service Not adhering to time Very bad air conditioning"
Pros: "As above."
Cons: "As above."
Cons: "Slow check in at Kathmandu"
Pros: "It was a smooth journey"
Cons: "It was overall a good experience. Nothing negative to say."
Pros: "Once i got to my seat i was seated by a smelly person and the flight attendant did move me to another seat upon my request."
Cons: "Trying to get on the flight was frustrating because there’s no organization! The thing i did not like was that they made us put the cover to the window up like 30 minutes before landing and the sun was directly in my eyes! I tried to put it down half way and the flight attendant made it a problem."
Pros: "The crew were friendly and helpful."
Cons: "No entertainment and the food was a joke ! The trip wS expensive at 770$ !"
Pros: "Service, food, Cabin cleanliness, friendly service"
Cons: "The flight was cancelled. There was an overnight delay of 8 hours until the next flight. During the flight, the young male cabin crew spent more time sitting and chatting with other young male passengers and not attending to there duties. I will not fight on another Oman Air flight if this is the way you conduct business."
Cons: "Very delayed. Would not put us on a direct flight."
Pros: "Service was the best"
Cons: "Everything was perfect"
Pros: "Better options in A/V meal"
Cons: "Food."
Cons: "Bad, flight was delayed by an hour without announcement. Further another 10 mins wait due to some problem at aero bridge. Overall poor."
Pros: "Okay legroom, a 787 Dreamliner really is an excellent airplane though so it made up for it. Entertainment options were excellent, easily kept me occupied throughout."
Cons: "Food wasn't great, but can't complain about the meat or veggie option."
Pros: "Not much"
Cons: "Less legroom than usual/expected. Crew was fine but wasn't too proactive and took quite a while to get things going regarding food/beverages."
Pros: "The crew was good. snack was ok."
Cons: "The cramped seats, no width or legroom and I'm not that tall. I think they're the most uncomfortable seats I've flown in. for a short flight they're ok, but I wouldn'tt book a long haul flight with them."
Pros: "It's good the service from the start, from check in and from the stewardess .... good flight"
Cons: "I bought expensive souvenirs from Kathmandu duty free and they refused to me at boarding gate that it's heavy, after long explanation they took my bag and said that I'd collect it at Abu Dhabi airport but never put it on flight even. Supervisor was extremely unreasonable and was not willing to understand that weight issue doesn't apply on duty free shopping."
Pros: "Hospitality and efficiency."
Cons: "There could be a drinks trolley at the back to help yourself"
Pros: "It is worth it to pay a little more for exit seats. They were very comfortable. The agents at checkin were very helpful. I came with a backpack, a roller bag I often can carry on and another bag to check.The bag allowance was just one to check. They wouldn't let me carry on my roller bag because it was too heavy. They encouraged me first to rearrange the luggage to make the one light enough to carry on, by putting some in the other bag that was being checked, But I explained that bag was already full. So they urged me to get my two bags wrapped together so that there would not be an extra bag charge. The ticket agent also came out to look for me---I hadn't realized they boarded so early---and walked with me to the gate. That was very nice of them. There were snacks and beverages on both flights and friendly stewardesses, and lots of movies to choose from."
Cons: "The second flight I didn't get the exit seats and was a bit cramped, but that was a shorter flight, so it didn't matter much."
Pros: "Everything was awesome!"
Cons: "Nothing"
Cons: "What airline in 2017 requires you to present your credit card if booked using CC at time of bording, then takes 20 minutes to verify this? Oman air does. In addition, they called me to tell me my flight time changed and so decided to push the flight back one day, so they rebooked me. Then at airport was told i missed my flight...completely maddening and had to throw a fit before they finally booked us on the flight we were told by phone we had yet didnt seem to register in their systems."
Cons: "I didn't make the flight, my travel partner was in an accident and the cancellation fees were more than the tickets. That sucks..."
Cons: "Flight did not take off due to technical prOblems with the plane. Looking to get a refund but very bad response rate."
Pros: "Nothing"
Cons: "Was bumped off my flight without notice, because my flight was delayed 30 minutes. Arrived at the airport before the gate closed to tell me I was on a flight 7 hours later. Oman air employees were incredibly rude and unwilling to help."
Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"
Pros: "Pretty much nothing."
Cons: "This is an international flight which didnt have an in seat entertainment. They didnt announce anything and this is the only airline where they serve the food without even checking if you want or not. It was a mid night flight and i was fast asleep after take off. They woke me up and just threw the food on the table and walked off. Another first of its kind is they serve solid food first and followed by drinks so even if you are thirsty, you have to wait. All juice will be served later. and the most uncomfortable old seats. Probably they use different flights for different sectors and to India, they consider every passenger as just "cattle" class and use the worst flight they have. But no other option. There are few direct flights and this is the only choice. So have to fly with them again unfortunately."
Pros: "Plane took off an hour late. Confusion among boarding agents at the gate. Old aircraft."
Pros: "The Food quality was good and the flight schedule was on time with great punctuality"
Cons: "While being served the meals - I asked for white wine, on which i was only been given after the round of meals was over.. so which did not serve my convenience as I was expecting it to be having it with my meals."
Pros: "The plane was very comfortable and the crew was friendly."
Pros: "It was slightly better then walking.."
Cons: "Pretty much evevrything"
Pros: "seats were very comfortable and good leg room"
Cons: "food was not the best. entertainment was ok"
Cons: "After boarding 3 passengers were made to disembark. This happens for different reasons. But the pilot refused to turn any ventilation. Cost savings? We were left to fan ourselves as the cabin overheated in the hot sun. No civilized airline can showe this sort of disregard for passenger comfort. After being tortured for an hour we finally got off the ground. Sorry, Oman Air, lots of room for improvement. I had a wonderful time in Oman and look forward to returning on Emirates."
Pros: "I lost the Skymiles because of that !!!!!"
On time Arrival and Departure despite budget airline. In side the aircraft, seats and floor carpet is very clean and neat
Check in is a mess. Be ready for a traumatic experience from the unsupportive and rude check in staffs and duty managers at Calicut airport. It’s a chaos and the lines are mostly first in last out, as they don’t care of the passenger well being or the waiting time. They are just concerned of checking in before the boarding call. Personal experience is of standing 2 hours straight just for check in. Flight is ok, food preordered are all the instant ones with hot water mix, which tastes pathetic. Overall, will never take another indigo flight to fly out of india.
Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Pros: "Flight delay"
Cons: "Flight delay"
Pros: "Punctuality and cleanliness."
Cons: "Boarding process at Hyderabad and disembarkation at Visakhapatnam. At both places bus ride was painful."
Cons: "No entertainment very bad seats no blanket when asked for"
Pros: "we lost our bags"
Cons: "we lost our bags"
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Pros: "Punctuality and professional service."
Cons: "All good."
Cons: "cost of the seats can be reduced or it can be free"
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Pros: "On time, comfortable seats, friendly crew."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "I wish Indigo flight get in-flight internet."
Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."
Pros: "Very good cabin crew"
Pros: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Cons: "We asked one of our hand bags to be checked in. But was told we will be charged."
Pros: "Reached before time!"
Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Cons: "Luggage lost. No apologies, no compensation"
Cons: "Lost my luggage due to mistake at check in desk"
Pros: "the airline manage the well UPTU issuing boarding pass."
Cons: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Cons: "Nothing to remark"
Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."
Cons: "Flight was two hours late"
Cons: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Cons: "Delay from in DEL caused a missed connection."
Pros: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
Cons: "Seats were a bit hard"
Pros: "It started on time and landed before time."
Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"
Pros: "It was delayed by 1 hr. There was also rats and mosquitos in the airport and only one option for food and drink that wasn’t very good. But aside from that once one the flight everything was fine."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Cons: "Nothing"
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
Cons: "Sufficient leg room"
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "On time"
Cons: "Food choice"
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("
Cons: "Indigo Crew Is Not Passenger Friendly. Always in a hurry to move on. I asked for Non Veg Cuppa Noodle and the answer I got was we aren't carrying it today so I made do with the veg one. Hold behold the other hostess served the Non Veg version to passengers in the row in front of me. Typical Indigo Crew The flight was delayed and the on time with Indigo is anyways a misnome, the announcement was made only an hour or so before departure. Poor service."
Pros: "Assistance provided"
Cons: "Excellent customer service"
Pros: "No more Saudia. Worst customer service ever."
Cons: "Change the food which was tasteless and was only bread."
Pros: "Value"
Cons: "The food could be better."
Pros: "I don’t like the delay"
Pros: "Very strict to their timing, huge difference from before."
Cons: "Entertainment wasn’t working , toilet not enough only 2 at the end of plane"
Cons: "Delay more than 3 hours"
Pros: "Ok food, great service by attendants, great entertainment selections. Also recommend giving a meal schedule to passengers to time their rest more knowledgeably."
Cons: "Drinking Water more easily available for passengers k thru flights. Also work with airports like Riyadh to offer truly free WiFi, not one requiring a SIM card in country. Most international travelers are unable to use the WiFi because of this asinine setup."
Cons: "Flight was delayed by 1,5 hrs"
Cons: "The sit wasn't comfortable.."
Cons: "The airport in Jeddah was overcrowded, dirty, chaotic and the men’s room was not clean and was stinky"
Cons: "Some crew are helpful some are lazy"
Pros: "The Saudi planes are relatively new and quiet. The seat pitch in coach is acceptable as there were plenty of empty seats on the flight. They offered free connection for texting apps which is nice to have. The entertainment selection was broad enough, but I did not use."
Cons: "The flight was delayed for over 3 hours without a good explanation. Saying a flight is late because of a late incoming flight is a circular argument - we're late because we're late."
Pros: "Terrible"
Cons: "Terrible"
Cons: "Departed at 1310 o e hour late and all that time insid the plane"
Pros: "No issues, smooth ride, excellent service."
Cons: "No alcohol, no problem for me, but if u like alcohol do not ride."
Pros: "The crew dosnt know how to deal with passengers Need more trining"
Pros: "they have a great surveys"
Cons: "food"
Pros: "We received a full meal on an hour and a half flight which was amazing!"
Cons: "Nothing."
Pros: "On time, very nice crew and good entertainment!"
Cons: "Taking the bus to board the plane is not convenient"
Cons: "تجربة جديدة وممتازة"
Pros: "Everything!!"
Cons: "None..."
Pros: "Short wait transit"
Cons: "Crews are not really helpful. Some of them are. First flight from NY to Saudi was fine but the next one was not so good"
Pros: "This flight did not have a prayer room which made it much more quiet and comfortable."
Cons: "More beverage options"
Cons: "The Jeddah team was so awful, rude, and also not helpful"
Pros: "Nothing but the food & the timing."
Cons: "Uncomfortable, uncleaned, bad smell, over priced for an economy class and a small narrowness plane and shortness flight. Hope it is improved next time for others; however, I won’t utilize this airlines in fact it is my country’s airlines."
Pros: "Overall i like everything . maintain flying time very smartly"
Cons: "nothing can i remember ...."
Cons: "1. There was no wi-fi at Jeddah or Riyadh, hence i was sitting idle almost 8 hours going back and come back without being able to do anything."
Pros: "Over all. ...nice and good"
Cons: "There are no variety in the food menu."
Cons: "Poor food poor service"
Pros: "One of the bathrooms was out of order. The entertainment crashed fir at least an hour. Will not fly again if avoidable! Refused to give us water"
Pros: "Aircrafts"
Cons: "Food and Jedah Airport"
Pros: "transfer on Reyadh was very good"
Cons: "do not have varsity of enterrainment"
Pros: "Crew members behavior."
Cons: "This airline is not spending enough on customer services . They have low quality food and cheap drinks. My flight from Dhaka to Riyadh in Saudi Arabia was an 6 hour flight during the flight I get hungry and I asked cabin crew members to Have some snakes unfortunately they replied me we dot have any meal we only have some snakes. It was horrible experience for me to stay hungry. I was traveling business class and I asked them to have some drinks but they told me we don’t serve any alcohol. No food No alcohol No good music I will not suggest anyone to board this airline."
Pros: "Very nice and comfortable flight. Good crew, entertainment and food is good. The best best part they deducted a special space for prayer where you can’t find it on any other airline."
Pros: "Nothing. I would never fly Saudia again and will tell my friends and family not go via saudia. This is my worst airline experience ever. Choosing saudia was a worst decision."
Cons: "The food was bad. The FA did not meet service expectations. You left all my luggages in Jeddah and when i asked help you promise to deliver it to my home before 12midnight. I am so tired and sleepy but i waited until 11pm cz i need my stuff and i have very important medicines there that i need to take tonight. When i called to check the location of my delivery, the driver just plainly said he will deliver tomorrow. I found this very unprofessional and no care about their customers. You gave your commitment to me to deliver before 12midnight, twice. 3 times including the airport personnel. I expected it tonight. Now u just change your mind and tell me you will deliver it tomorrow? I am working in a different city tomorrow morning and i travel via bus. It is an extreme inconvenience cz i will not be at home when u deliver and no one is left at my flat. Worst airline experience ever. I regret flying with Saudia. This is my first and last. Please just send my luggage urgent. Thank you."
Pros: "Over all management"
Cons: "No sound in the movies."
Pros: "The check-in staff were nice and accommodating. For a short flight we did get a box lunch which was filling."
Cons: "The plane has seen better days, paint was pealing off some places. The chairs were ok. The flight crew seemed annoyed at everyone."
Pros: "Comfort, new Planes, entertainment"
Cons: "Toilet infight , nobody cleans them during flight"
Pros: "Mostly every things"
Cons: "Bus transportation to be elemenated"
Cons: "My baggage was days late, and they never communicated with me."
Cons: "The flight delayed for more than 2 hours, they didn't provide any drinks or snaks"
Pros: "Everything was good"
Pros: "Once it was noted that the flight wasn't full I was able to move to a different seat so that I could stretch out."
Cons: "I didn't like how there was no clear direction on where we were supposed to go to our connection. At the airport we had to wait for someone from security to check us in again, thankfully we had a wait or else we could've missed our flight. Then when we got to the gate there wasn't an announcement saying that it was time to board."
Pros: "On time, comfortable seats new plane"
Cons: "Food could be better"