Pros: "Too narrow seats"
Cons: "The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks"
Pros: "They were very supportive. Thanks."
Pros: "Cabin crew services"
Cons: "Food could have better"
Cons: "Laptop bags are not allowed at New Delhi Airport. Only one carry on is allowed with no laptop bag. These are not Emirates policies. New Delhi airport has its own policies. Highly frustrating at that moment because these are not the baggage allowances anywhere else in the world"
Cons: "Staff service was not good"
Pros: "Everything else was good."
Cons: "The boarding for priority was handled rather poorly with little communication and a bottleneck at the top of the escalator."
Cons: "Maybe the only thing the tea was not hot enough."
Pros: "Everything about it"
Cons: "The flight was delayed for an already tight connection in Dubai. We paid for extra leg room only to be seated by the toilets to watch people throwing up most of the flight. Those same people did not get on the connecting flight and so Emirates managed to take our bags off as well, so we end up in London for a months stay with no luggage. Promises that it will arrive before midnight not kept and currently still waiting for bags to arrive."
Pros: "as usual the ICE system keeps you entertained"
Cons: "we were greeted by a swarm of mosquitoes and then the flight attendants sprayed bug spray multiple times which was terrible given it is an enclosed space. The mosquitoes never went away so the only reprieve was when we finally exited the plane. Awful."
Pros: "Good as usual"
Cons: "Nothing I can think of"
Pros: "All usual good emirates services were back"
Cons: "Didn't find anything worth mentioning"
Pros: "Very polite & helpful crew & agents.... both at Dhaka Airport & the flight. Conditions to work in Dhaka Airport are difficult & yet your ground personnel were calm & helpful with a smile on their faces!"
Cons: "Very little isle space!!! Now I know how sardines are packed!! Did you put in more seats? Seems like you have!! With no consideration for the simple, basic comfort of your passengers!! Just because most of the passengers were Bangladeshis you DID NOT have to serve only what was a very poor excuse of Bengali food!! A choice or better quality food would have been appreciated!!"
Cons: "The flight attendances were rude. Lot of mosquitoes inside the aircraft. Mosquitoes were every where. The aircraft were dirty and did not clean. under the seat trash, passenger food table was dirty, I had to ask crew member for napkin to clean. I would not recommend any one to take emirates. certainly i would not fly emirates again."
Pros: "Good service upon check in and in flight."
Cons: "By the time the food cart reaches rear zones , there are not much left to choose from. It should be better managed so all passengers have a chance to pick the food of their choice."
Pros: "Onboard comfort and entertainment system"
Cons: "Boarding from Dhaka in business is worst than economy class from most location. There were mosquitos in the plane, food quality was not thrilling and crew was caring but needs a little more experience for business class."
Cons: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Pros: "Clean flight friendly crew but at times they ignored Some senior passengers by asking for juice and they just passed away."
Cons: "Food options could have been better such as better sandwich bread."
Cons: "No food choices Food is bad No differentiation from other airlines Level was better years ago"
Pros: "better than super stinky American carriers"
Cons: "everything, food was below average"
Pros: "We are arived safe"
Cons: "The attitude of the crew it was very good and the comportment very nice"
Cons: "option to provide some vegetable sandwich must be there for vegetarian people"
Pros: "Loved the service. My flight was from NYC to Milan."
Cons: "There was not one thing."
Pros: "Overall a pleasant and comfortable flight."
Pros: "Timeliness, behavior of crew. Entertainment options were great."
Cons: "Food quality, seat sizes, comfort of the seats is not good. There were belligerent passengers that kept on drinking alcohol on the flight and even lit up a cigarette in the restroom. The persons involved should have been arrested for causing a disturbance on the flight."
Cons: "Flight was really hot ; i was almost suffocating. They kept the AC closed for an hour till the take off !! Wayer surved was hot ! Disappointing experience unfortunatly!!"
Pros: "Crew very kind"
Cons: "food not very good"
Pros: "This was our first time flying Emirates and it will not be our last. The staff, service and experience has been very pleasant."
Pros: "The service is excellent!"
Cons: "Very poor food menu selection. For an airlines like emirates getting even the basics for Vegetarian mean was missing. A wrap offered was no where close to edible feeling. in AVML meal ordered what was offered was Pathai Noodles and some oriental vegetable preparations with Indian Achaar. didnt make any combination what so ever."
Pros: "So great to still fly with some comfort in this day and age, especially with the awful experience flying American carriers. Great crew, very friendly."
Pros: "Reservation and boarding process are good. The condition of the aircraft is excellent. Onboard service is also good."
Cons: "The taste of food served was far below standard. I had hard time eating their food. Emirates used to serve better food in the past but in recent time the quality has worsen."
Pros: "Crew is very friendly and fast when you turn on the help sig."
Cons: "I can't handle any kind of spicness in my food. I understand you guys try to give out food similar to the place your visiting, but I wish you guys gave out an option of non spicy food just like you do for vegetarians. I would also like to suggest that your crew members come more frequently to give out water. And the last thing I want to say is the most important, Boarding the plane was such a hassle. I would like to suggest that a crew member should come out and organize the way people are going to be boarding. They can say something like, "seats # A-C can you place stand on the left and Busniness Class on the right" instead of having everyone crowd to the front and be pushing each other. Or have those rope lines like they do at banks and make the people form a line."
Pros: "I enjoyed excellent service of this airline"
Pros: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Cons: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."
Pros: "Overall it's a good airline. Economy is fairly comfortable, great entertainment options, decent food, and the staff is exceptional."
Cons: "Emirates baggage on board policy is a bit strict compared to most of the other Asian and American flights I've been on. Usually I'm allowed a regular carry-on and a personal item (i.e., a small backpack), but Emirates was very strict on the personal items. Personal items are limited to only Business and First Class passengers. Also, they were extremely strict about the size of my carry-on. As someone who has been on 20+ flights in this year alone, few of them being budget airlines (which are generally very strict), I had no issues whatsoever with the size of my carry-on until I flew with Emirates."
Pros: "Check-in counter associate was very rude and the wait was too long"
Cons: "The wait and the treatment without any greetings or respect"
Cons: "Boarding was so messy. Not organized at all. Discipline among passengers and ground crew is missing!"
Cons: "It was too cold and the blanket was too light"
Pros: "Entertainment was top notch. Wasn't bored"
Cons: "Food could be less processed / more drink service"
Pros: "Both the crew and the persons in reception were really helpful!"
Cons: "The bus connection from runway to dubai airport wasn't comfortable. It took 40 mins to get to the airport and still I didn't have a good support to hang onto during the journey (I was standing)."
Pros: "The comfort, cleanness and food!!"
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Pros: "Everything was good"
Pros: "Business class seat was very comfortable, crew very friendly"
Pros: "Every think was a range and serve nicely"
Cons: "Arriving time"
Pros: "I didn’t"
Cons: "I was a business class passenger and the flight might as well have been economy, with the exception of the food. There was no personal entertainment, the seat foot rest did not work — it was an old plane — the seats recline all the back to the lap of the person behind you — so when the guy in front of me was done eating he proceeded to lay back — however I wasn’t done eating — and it knocked over my glass of sparkling water —- typically even if a passenger is still eating there is still room for the person to lay back — I had to push the persons seat quickly before my whole tray was wrecked."
Cons: "The flight to Muscat was great — the flight from Muscat to Bangalore sucked!"
Cons: "Asked for water 2 x with none ever brought"
Cons: "The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off."
Pros: "That it was a direct flight"
Cons: "Turn on A/C of plane upon boarding (it is the only airline where the A/C is turned on after the aircraft detaches from gate, even budget airlines in have A/C on when boarding) Improve entertainment (more movies / better selection up to date) Increase seating space Improve food options and quality"
Cons: "The connection time between these two flights that you sell as a package is not enough. It is a 30 Min journey to do in a 45 min transfer, and the gate closes 30 mins before departure. Then if you’re first plane is delayed even by ten minutes (as mine was) you are more unable to catch your flight"
Pros: "Very good value for money."
Cons: "If you sit near the back, the choice of main dishes may be limited as they may run out. Not sure how this can be addressed well. But the food was quite good."
Pros: "The company of the 7 year old girl in the seat in front."
Cons: "The late departure. Again. With no reason or meaningful excuse given. The bland and overcooked food. The lack of space for knees and shoulders even though I'm only 1m72cm."
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm Our luggage came out damaged and the airline would accept no liability"
Pros: "The entertainment kept the kids happy"
Cons: "The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm"
Cons: "To begin with they checked our boarding pass a minimum of 7 times, it makes one feel like they are in the wrong place. Secondly the seats offer leg room as an LCC, but charging non LCC money for them. Overall poor airline, staff wasn’t kind at all."
Cons: "No separate boarding line for business class passengers; Staff was clueless in muscat airport and theee was no priority boarding for business class passengers"
Pros: "Nothing as such"
Cons: "Air condition was very low"
Pros: "food was ok and ample."
Cons: "window seat bad for me as I stand frequently. Cramped leg room Seperated from my wife"
Cons: "The while tip was so bad"
Cons: "Meals, Bathrooms."
Pros: "entertainment, good movie choices"
Cons: "here is where they get you, yes, super cheap flight and 2 checked bags included, but you are only allowed 15kg a bag! you have to buy 20kg bags!"
Pros: "New Muscat terminal is lovely. service very attentive and food v. Nice."
Pros: "Impossible to enjoy a flight you didn't choose and were forced to fly on due to a schedule change, especially when the flights you'd booked had much better timing for a fixed teacher's holiday schedule. Avoid Oman Air unless you are sadistic and enjoy forced flight changes and no compensation. As I was forced to change to a flight to one arriving at 03.10 with my work starting at 06.00, I tried (and failed due to a lack of space and fidgety neighbour) to sleep all the flight to be fresh and professional for my work. The booked flight which was forcibly cancelled got me home 9pm the night before work. Oman Air refused a suggestion to upgrade me to business class so I could try and sleep."
Cons: "I am a teacher. I can't choose my holiday times. I get three fixed weeks in summer. In both 2017 + 2018 Oman Air changed their schedule forcing me to change my flights. I was out of pocket for a small amount - they refused to pay the $27.60. I was to arrive home at 9pm for an 06.00 start to work they changed my flight so I arrived at 04.00. I asked for an upgrade to business class to try and sleep. They ignored the request. They instead sent me a copy of the small print saying that they were allowed to change anyone's flights and give zero compensation if the 'client' is informed two weeks in advance. I will avoid Oman Air from now on, even if they seem to offer the best times to fly."
Pros: "Loved all of it. Zero complaints"
Cons: "No comment"
Pros: "Uncomfortable seats , poor food category, bottled water supply was minimal, staff needs to improve on language, boarding was very stampeded baora"
Cons: "Boarding was not comfortable, felt like you being pushed like animals"
Pros: "Not much"
Cons: "Siting in 15E seat next to a big man that was taking part of my seat Extremely uncomfortable Had to wait over a hour for the luggage Long and complicated transfer at Muscat, New airport toilets smell like ashtray"
Pros: "Roomy business class"
Pros: "Ease of transfer and information"
Cons: "No option on dietary requirements"
Pros: "Quick boarding and disembarking. Polite crew members."
Cons: "One bathroom was out of order so there were often long waiting times. Nor were the bathroom engagement lights working so it appeared to be vacant when it was occupied. Food and announcements were too frequent for a late night flight - only 2 hours to sleep on a 6 hour overnight flight."
Cons: "The boarding was cancelled due to 5 hrs before visa arrival time and forcefully called no show."
Pros: "The stopover was short ."
Cons: "The food and the lack of entertainment. The plane was almost full and two children never stopped arguing loudly."
Pros: "Service, food, Cabin cleanliness, friendly service"
Cons: "Very delayed. Would not put us on a direct flight."
Pros: "We took off on time. Attendants were nice. Value for money."
Cons: "Lavatory I used was a bit messy. Meal option was a bit blah."
Pros: "Service was the best"
Cons: "Everything was perfect"
Pros: "Service was outstanding"
Cons: "The headphones didn't work"
Pros: "Cleanliness and Staff treated"
Cons: "space of Place of departure area and the waiting places are very crowded there were people sitting on the ground and also delay in flying."
Pros: "Better options in A/V meal"
Pros: "I do like few thinks apart from most importance thing such as blanket..! We have asked for blanket at night due to freezing cold the crew has replied sorry the ground staff has forgot to load the blankets to the air craft ."
Cons: "Well pilot was very nice experienced.smootj Takeoff and landing.thank you sir!"
Pros: "The same... good flight"
Cons: "What airline in 2017 requires you to present your credit card if booked using CC at time of bording, then takes 20 minutes to verify this? Oman air does. In addition, they called me to tell me my flight time changed and so decided to push the flight back one day, so they rebooked me. Then at airport was told i missed my flight...completely maddening and had to throw a fit before they finally booked us on the flight we were told by phone we had yet didnt seem to register in their systems."
Pros: "The plane was very nice and comfortable. Bathroom did get dirty fast."
Cons: "The food wasn't great. Plane should've left earlier if expecting delays from incoming flights over the mountain."
Pros: "Prompt; good leg room; decent food on each leg of the flight"
Cons: "No complaints"
Pros: "Pretty much nothing."
Cons: "This is an international flight which didnt have an in seat entertainment. They didnt announce anything and this is the only airline where they serve the food without even checking if you want or not. It was a mid night flight and i was fast asleep after take off. They woke me up and just threw the food on the table and walked off. Another first of its kind is they serve solid food first and followed by drinks so even if you are thirsty, you have to wait. All juice will be served later. and the most uncomfortable old seats. Probably they use different flights for different sectors and to India, they consider every passenger as just "cattle" class and use the worst flight they have. But no other option. There are few direct flights and this is the only choice. So have to fly with them again unfortunately."
Pros: "Crew was friendşy"
Pros: "The staff were very sweet and the food ok as airline food goes but..."
Cons: "The flight was delayed out of Heathrow and as a result over 50 of us missed our connecting flights. We arrived in Oman and many missed our flights by only minutes to find ourselves stuck from 8 am to 2 am the next day as only 2 flights a day are offered. They never thought to hold the flights to await our arrival. A hotel was supplied but it charged for internet(we were told by the airlines it was free) had very good meals but NO tea or coffee in the rooms or offered after breakfast without a charge. The airline said we could sleep until midnight and then a shuttle would return us for the 2 am and 2:45 am flights but the hotel insisted on us going at 10pm . driver wanted off was all we thought. Second flight was an older plane ,terrible meal and no individual movie or tv systems ."
Bag check is not as smooth as can be at CST Terminal 2. Passengers are advised to print out and attach boarding passes at home in a bid to avoid crowding at self-service kiosks given the Covid-19 public health crisis. However attendants then say tags need to be re-printed at the counter as the ones provided by the airline at the airport are more secure. While the check-in process is aided by the helpful staff, Indigo Airlines could do a better job of providing more self-service kiosks and clearer guidance during the online purchase process. Suggest calling ahead to confirm situation on the ground.
Pros: "I really like the way updates were sent to me on my phone about the whole journey including gaye changes, reminders etc."
Cons: "Pretty satisfied"
Cons: "In Kiwi i couldnt add extra baggage weight. I had to pay extra in the baggage drop in"
Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."
Cons: "All good"
Cons: "Extremely bumpy take off and landing. The pilot could do better."
Pros: "Flight delay"
Cons: "Flight delay"
Pros: "Punctuality and cleanliness."
Cons: "No comments."
Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"
Pros: "Punctuality, and professional service."
Cons: "All good."
Pros: "Very new aircraft . On time"
Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge."
Pros: "Ground reservation and check in crew were amazing."
Cons: "I wish Indigo flight get in-flight internet."
Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"
Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Pros: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Cons: "We asked one of our hand bags to be checked in. But was told we will be charged."
Pros: "Reached before time!"
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Pros: "On time"
Cons: "Courteous and efficient staff."
Pros: "Air hostess service and flight timings"
Cons: "Boarding process can be improved. Clarity of announcements from crew needed as well"
Cons: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Cons: "Flight was two hours late"
Cons: "Delay from in DEL caused a missed connection."
Pros: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
Cons: "Seats were a bit hard"
Pros: "Tried checking in and airline didn’t have my reservation. I had to buy Another ticket to catch flight. Don’t know if it’s Kayak or airline flight. I will be emailing parties for compensation."
Cons: "Having to buy another ticket as someone dropped the ball."
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Pros: "Kayak service is not good"
Pros: "Smooth checkin and seating"
Cons: "Security forgot to stamp one of my bags so hand to dash back again"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Pros: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Cons: "I have already stated what I felt."
Pros: "Low fares, convenient schedules, friendly crews, punctual on three separate flights, clear announcements"
Cons: "Slack enforcement of basic rules: wearing seat belts, not using phones in flight, not standing up until the plane has come to a stop."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "Flight was on time."
Pros: "Time keeping and professional experience"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Help desk at check in counter. Such a supportive staff I have never seen. Helping at all moment."
Cons: "Nothing specific"
Pros: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
Cons: "Sufficient leg room"
Cons: "The chicken Junglee sandwich was stale hard and really dry."
Cons: "My son unable to use ticket I prepaid for him on my card. They wanted physical card which I have in usa not in India with my son"
Pros: "Very helpful employees. Also professional. Very pleased."
Cons: "Everything was acceptable to superior, by first world standards."
Pros: "No more Saudia. Worst customer service ever."
Cons: "Make entertainment , serve nice food. Seat not comfortable at all."
Cons: "The food could be better."
Pros: "Flight was pretty empty so I had a whole row to myself which was incredibly comfortable"
Cons: "Departure on time"
Pros: "Nice and smooth"
Pros: "Ok food, great service by attendants, great entertainment selections. Also recommend giving a meal schedule to passengers to time their rest more knowledgeably."
Cons: "Drinking Water more easily available for passengers k thru flights. Also work with airports like Riyadh to offer truly free WiFi, not one requiring a SIM card in country. Most international travelers are unable to use the WiFi because of this asinine setup."
Cons: "The sit wasn't comfortable.."
Cons: "Some crew are helpful some are lazy"
Cons: "Delay, 2 times"
Pros: "On time boarding. On time departure. Smooth departure. Friendly crew. Good food service. On line landing. smooth landing."
Cons: "Checked in Luggage come out 30 minutes late."
Cons: "Flight was scheduled to depart at 2200 actually took off 2310"
Pros: "Some of the flight attendants are nice"
Cons: "No Wi-fi as promised to complete my work. Food was ok"
Cons: "No thing"
Cons: "Delay for more then 5 hours!"
Cons: "Delayed boarding and departure both outbound and inbound"
Pros: "The free miles"
Cons: "Boarding crew was not helpful & food was bad"
Pros: "they have a great surveys"
Cons: "Delay after delay. Broken entertainment system"
Pros: "Short wait transit"
Cons: "Crews are not really helpful. Some of them are. First flight from NY to Saudi was fine but the next one was not so good"
Cons: "Security check at entrance leading to delay over 2 hrs"
Cons: "Boarding started and ended early so I nearly missed the flight. Stick to the scheduled times. I was assigned a middle seat and was not able to change it even several days before the flight."
Pros: "Overall i like everything . maintain flying time very smartly"
Cons: "nothing can i remember ...."
Pros: "The flight crew was very helpful to our family. I wish their boarding process was as customer friendly or competent."
Cons: "The flight was late, there was minimal information provided from the boarding attendants, and the boarding process was one of the most disorganized I have seen as a frequent flyer."
Cons: "1. There was no wi-fi at Jeddah or Riyadh, hence i was sitting idle almost 8 hours going back and come back without being able to do anything."
Cons: "Crew was grouchy. The food was over cooked."
Pros: "The trip is pretty good but the movies need to be increased and the food needs variety."
Pros: "Crew members behavior."
Cons: "This airline is not spending enough on customer services . They have low quality food and cheap drinks. My flight from Dhaka to Riyadh in Saudi Arabia was an 6 hour flight during the flight I get hungry and I asked cabin crew members to Have some snakes unfortunately they replied me we dot have any meal we only have some snakes. It was horrible experience for me to stay hungry. I was traveling business class and I asked them to have some drinks but they told me we don’t serve any alcohol. No food No alcohol No good music I will not suggest anyone to board this airline."
Pros: "The seats were comfortable as they were in Boeing 787 Dreamliner."
Cons: "The flight was 1 hour late and they let us queue for a long time just waiting and no reasons were given. The crew did not treat us well and they speak as if they don't want to do anything and in a rude way. For a domestic flight, the food was just a cheese sandwich. Also the pilot have no experience in flying with the plane as the plane vibrates strongly even while mid-air and at constant speed and altitude. The entertainment screen was always lagging and ads are everywhere."
Cons: "Flight is delayed too much!!!"
Cons: "Entertainment system did not work in my seat. Food quality was bad"
Pros: "Over all management"
Cons: "No sound in the movies."
Pros: "The crew were helpful The seats were far from each other The food was good"
Pros: "The staff are positive they really try to fulfill your requirements."
Cons: "the only difference between business class and economy is the size of the seat which was not very clean by the way!!!"
Cons: "I NEVER write reviews but HORRIBLE SERVICE HORRIBLE CREW overall would NOT recommend."
Pros: "Very good"
Cons: "All ok"
Pros: "Nothing was good about this flight"
Cons: "The flight was delayed to next day. It was a mess"
Pros: "plan was on time in departed and arrive food was fine all services was good"
Pros: "Checking in was quick. In service was good."
Cons: "I was not able to select my seat or reserve a wheelchair online. I had to call. I also did not like the wheelchair service was not provided till the airplane door. I was dropped off at the gate."
Pros: "Very nice airline with very nice crews."
Pros: "Very nice people and courteous"
Pros: "Excellent flight!"
Pros: "The seats"
Cons: "The food was ok. I was expecting a bit more freshness"
Pros: "good food"
Cons: "the airplane it's old *not comforted chair. *the touch of screen isn't smooth. *Delayed takeoff"
Pros: "Amazing food. Nice flight attendants."
Pros: "Crew, Food, seat"
Cons: "Seat cushion"
Pros: "Kuwait Airways is steps behind Qatar and Emirates. The only thing i liked was the fact that business class was empty...but maybe there's a reason for that."
Cons: "Service on Kuwait Airways is poor in business class I didn't feel like we were in business class or treated that way. The flight attendants seemed very rushed and not necessarily attentive to us likeQatar and Emirates does. Furthermore, my checked bag never made it to my final destination."
Pros: "I love having a legrest! Food was good, staff pleasant!"
Cons: "A little hard to hear the movie, music playing on the plane competed with the movie audio."
Pros: "To be honest nothing"
Cons: "Flight was canceled because of technical problem and they delayed us for arround 11 hours till next flight. Though they have arranged for hotel stay but the manegement if the icedent was so poor in communication, transportation, and Timings."
Pros: "The crew was nice"
Cons: "Our arrival time to Delhi got delayed for more than 28 hours. First they canceled our flight and gave us no other option than to take the same flight the next day. Then, the second flight was delayed for more than three hours."
Cons: "Not really"
Pros: "Good food and service."
Pros: "Alright, experience, nothing fancy. A typical economy class experience."
Cons: "Given non-vegetarian food, instead of selecting Hindu vegetarian food as the option 2 months prior flight."
Cons: "Crew members from Dhaka to London were rude, ill mannered. They are creating poor image for such renowned flight."
Pros: "Comfortable long aircraft."
Pros: "Entertainment available as soon as you were seated and until you got up to leave. You did not have to wait to get to 10,000 feet and it did not stop prior to landing. Choice of meals on the flight was great. Seats were comfortable."
Pros: "We landed safely."
Cons: "Seat uncomfortable, very late departure, mediocre food, flight attendants need better training"
Pros: "I liked everything boarding was a bit late but all other services were excellent"
Cons: "Food was excellent and all in board services were excellent and crew did their jobs with a smile and so friendly"
Pros: "Crew were friendly"
Cons: "No entertainment on the aircraft"
Cons: "Flight delay I cancell my trip Both kyak and kuwait airlines refuse to refund me"
Pros: "The flight itself was ok but the transit was a nightmare."
Cons: "We were supposed to be in transit for 3 hours but it turned into 22 hours, never again with kuwait"
Cons: "Delay in flight and unorganized passengers boarding at the the gate."
Pros: "Good leg room and flight was good."
Cons: "FLIGHT crew seemed not so welcoming and irritated."
Cons: "Terrible service, poor communication from crews, no blankets given because they ran out after giving to some, crews ignore to attend, overall a terrible experience."
Pros: "Newer Airplane with nice leg room Worth taking the Dasman lounge in Kuwait airport."
Pros: "The plane from Kuwait to Doha was clean and obviously new."
Cons: "Transit handling is awful. Had to wait 2 hours after arriving to drive us to Safir hotel ( I completely paid for accommodation on the 2 trips transit 2 nights ) and then they picked us up 3 hours before our boarding time. So practically we paid for the night and stayed there for 2 hours. Considering that it's an overnight stay, and I am carrying a sleeping kid and an infant and our hand luggage, with no chance to find any help as there is no Kuwait airlines office inside the airport!!!!! Seriously!!! no car to drive us to the hotel ? No one to complain to!!"
Pros: "Good leg room in the flight."
Cons: "The crew was very rude when asked for blankets. Food was mediocre, inspite of changing my meal preferences it did not get reflected on my return flight. On the way back, not sure why the flight back to the US was routed through Shannon, Ireland. I would like someone to answer this for me. This made the journey a very long one. Plus in Shannon we had to disembark and do a security check again to board on the same flight back. This was stressful especially after the long flight into Shannon. On more than one occasion, the crew did not respond to requests for blankets."
Pros: "Free business class upgrade"
Cons: "Not much to dislike"
Cons: "In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !"
Cons: "Waiting time in Kuwait airport was very boring as no internet access available."
Cons: "We waited over an hour and a half in the airplane before take off and no one would give us any information as to why."
Pros: "The comfort in the seats and leg space was very good. The food was enjoyable and better than most flights. The staff was helpful as well. The price of each ticket was also extremely reasonable."
Cons: "Both flights were delayed for long times. The boarding on the 2nd flight was not managed well and resulted in a huge crowd and people rushing towards the gate at the same time."
Pros: "The assistance requested at time of booking was provided at all legs of the flight and was very convenient."
Pros: "Safe flight without any issue, which is the most important of all."
Cons: "In-flight service is very mediocre with most of the cabin crew being unfriendly and showing a disdain for serving. If I have a choice, I would not fly with Kuwait Airways on this route."
Cons: "Not enough blankets for everyone. Food was not appetising and not enough soft drinks/ water on offer"
Pros: "Seats and meals"
Cons: "Last minute change in schedule"
Cons: "From kuwait city to JFK, flight halts at Shannon airport. Have to get down fo through security check and board again costing around 3 hrs. More. But this was not listed while booking flight"
Cons: "لم يكن تقديم الطعام بشكل مناسب في درجة رجال الأعمال"
Cons: "The was a man on medication, a seat in front of me. He was upset. The lady crew member was aware that he was on medication. She harassed the passenger and was extremely rude to him and he was clearly anxious to fly I ordered special meal, vegetarian. I had to exchange seats with a co passenger and informed the crew. They forgot about it. Twice they gave me food saying it was vegetarian, but it turned out to be chicken. I ended up hungry. The entertainment system did not work for the entire duration of the flight No apology, nothing! Will never travel Kuwait airways again"
Cons: "They cancelled the flight"
Pros: "I apologies but I didn't like anything about it."
Cons: "The micro small seating, the bus transportation, the fact that I was on hold although I had my reservation and this took too long for the staff to arrange seats and fit us in, and the random seating, my mom had to sit between two random men, and I had to sit way back, there wasn't any seat selection options. Last time I will fly on Kuwait Airways, even though I am Kuwaiti."
Pros: "The staff was friendly and the food served was some of the best airplane food I've ever had."
Cons: "The second security check at the gate was very unorganized and took way too long. This process caused our flight to be significantly delayed. The plane was having a lot of turbulence on take off and landing."
Pros: "TVs were working"
Cons: "Food was average. Had a 20 min bus ride to get to flight location. The airport had very small waiting areas which were overcrowded and inconvenient."
Cons: "They didnt have blanket to all passenger"
Cons: "Nothing was good about kuwait. The staff is unfriendly, looking to harass people. And on top in Kuwait they will steal your booze and other stuff making up some stories. My mom was traveling alone and they took advantage of it and troubled her at every point for every single reason. She received the bag with the lock broken. I hope they didn't steal anything. My suggestion is to do yourself a favor and never fly kuwait again"
Pros: "All nice, clean and tidy. Human and professional approach of the crew."
Cons: "A bit weaker selection of entertainment, but still fine."
Pros: "Poncuality, arrival time was really ponctual, thank you"
Cons: "I think the entertainment library should be larger and more updated, head phones did not work"