Find cheap flights from District of Columbia to Basel

Find cheap flights from District of Columbia to Basel

Round-trip
Economy
Boston (BOS)
Basel All airports
Thu 12/3
Thu 12/10
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Good to know

Low season

February Best time to beat the crowds with an average 5% drop in price.

High season

June Most popular time to fly with an average 19% increase in price.

Average price round-trip

$696 (avg. price over the last 2 weeks)

Good deal round-trip

$479 or less

Good deal one-way

$205 or less

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Top 4 airlines serving from District of Columbia to Basel

Scores according to KAYAK customer reviews

7.9
Turkish Airlines
Overall score based on 22,953 reviews
7.8
Boarding
7.8
Comfort
8.2
Crew
8.0
Entertainment
7.9
Food
Airline reviews

Pros: "We travel with our 18 month son and the crew was really Profesional, they gave us little souvenirs for my son, the food was delicious, free alcoholic drinks, they were over my expectations. I definitely will fly again with them."

Pros: "I liked the food and the staff were very friendly"

Pros: "The food is not bad, and the crew was good. The in flight entertainment selections were also good."
Cons: "The seats are too small to recline for someone who is about 185cm tall. I was not able to sleep, in spite of the late hour of the flight. Had a one hour layover in Istanbul, and the gates were at opposite sides of the crowded airport, which made the connection difficult."

Pros: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Cons: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Cons: "Very small space"

Pros: "Service is good as well as food."
Cons: "The space. The transatlantic leg was awful because the space was really limited. From IST to my final destination the leg room increased"

Cons: "Seats were cramped. Narrowest aisles I have ever seen on a long distance flight."

Pros: "Friendly airline and super organized and efficient from start to finish. By far the best airline our group has flown with!"

Cons: "Seats were horrible - I've never been so uncomfortable on an international flight. Also, seat was broken and I couldn't push it back for sleeping. Flight attendant tried to help be but seat was broken"

Pros: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."

Pros: "Great service, polite."
Cons: "A bit slow serving food."

Pros: "Entertainment, flight times, price, new plane, good luxury, in between meals food offering"
Cons: "Cleanliness of bathrooms, seat room, bumby landing, no involvement from the pilot to the passenger it was like he was too good to speak to passengers and update on weather conditions, welcome greetings, landing details etc. overfilled flights."

Pros: "Everything"

Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."

Pros: "Service was exceelent and all crew staff were professional and friendly and courteous."

Cons: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Pros: "The entertainment and food choices are great, and staff is kind and ready to help."
Cons: "The line to check in & get our boarding passes was ridiculously long -- it took us about an hour of just waiting in line before even getting to security."

Cons: "the employees at the check in booth were so rude and unhelpful. I needed a wheelchair because I had a very bad backache, but they refused to help me and they made me wait standing up in line for over 2 hours. It was a very painful experience."

Pros: "Turkish Airlines remains my favorite - boarding process is organized, seats are comfortable, food is good, and crew is friendly and helpful."

Pros: "I liked the food and the Entertainment on board. The board crew was friendly and had always a smile."
Cons: "The crew wasn't able to speak in German, even though they spoke perfect English."

Pros: "Loved the entertainment center and options. Loved the frequency of beverage service. The slippers and eye cover for sleeping."
Cons: "Nothing. Everything was great"

Pros: "In-flight service puts US-based airlines very much in the shade - welcome on board, attentiveness, food and drinks."
Cons: "Chaotic check-in process."

Pros: "I liked everything"

Pros: "I loved the bendable headrests. Olives and cheeses are different airplane food and really nice. Plentiful blankets and pillows."
Cons: "They didn't have any child-sized headphones available for my daughter."

Cons: "I booked my flight with Turkish Airlines for June 28th at 11:05 pm. A few hours before my flight, there were bombings in the airport in Istanbul, which was where I was flying into. I tried for hours to contact Turkish Airlines and their phone was disconnected. I could not reach anyone to try to re-schedule a new flight or to ask if the flight was going to be re-directed. I received no information and ended up having to book a new flight for the next day. After my flight had already left Turkish Airlines posted on their website an alert. I am shocked that it took so long to post any information and I am very upset that I was unable to reach customer service. I will NOT be choosing this airline to fly on again."

Pros: "Service was outstanding!"
Cons: "I have no complaints!"

Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"

Pros: "This was my first time flying with Turkish Airlines, and I had a great experience. I travel internationally a lot and it has been by far the best airline I have been on. I love flights that give you a hot towel when you arrive, so that was a big plus in my book. The flight stewards were so helpful both on and off the flight. The food was delicious. Movie selections were freat ad well."
Cons: "Nothing."

Pros: "The planes were clean and staff really helpful. The actual flights were great."
Cons: "At Istanbul the staff in the airport were confused about where the gate was and we missed our flight and then we had to purchase new tickets. And they did not honor our original tickets. That was almost 900 dollars gone because they would not honor our tickets. I am hoping for a refund."

Cons: "Bathroom very dirty with odors!"

Pros: "Liked the hot towel, good service and gift bag of toiletries - unique among airlines for Economy passengers."

Pros: "Food was good. Service was excellent."
Cons: "Nothing."

Pros: "Excellent flight experience"
Cons: "Delayed arrival meant my luggage didn't make connecting flight. Bad!"

Cons: "There is a sthg in the food which was plastic.and it could be really dangerous for me.I showed the hostes and said they could change in flight from istanbul to izmir."

Pros: "Food was great as well as entertaiment."
Cons: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."

Pros: "The food was good, as was the service."
Cons: "Delays, both at Dulles, as well as in Istanbul."

Pros: "Other than what I've mentioned below, everything was great."
Cons: "It was a pretty physically uncomfortable flight. My seat wouldn't recline even a tiny bit and it was a 9+ hour flight. The flight attendant tried to help but was unable to get it to move either."

Pros: "Care and attention the flight attendance showed."

Pros: "The crew and food were excellent! Movie choices were plentiful!"
Cons: "Travelling with my 70yr old mother.. Man sitting in front of her would recline and his head was practically in her lap. Neither of our seats reclined so it was upward bound only for almost 11hrs."

Pros: "Comfortable. Excellent service"

Pros: "Had a one hour delay without justification,but ended up landing in Douala first before Yaounde. Arrived at 4:30 am instead of 12:005am. Lost my bag up till now not seen."
Cons: "The crew, was rude to passengers with kids"

Pros: "The attendants were courteous and proficient. Even when they were being elbowed as they walked past, smiling and friendly. I will try to fly Turkish again."

Pros: "Top of the line service!!"

Cons: "Seating was terrible. My seat was broken."

Pros: "The in-flight service to Istanbul was good."
Cons: "Once we landed at Istanbul the wheelchair service was very poor. The person in-charge was rude,did not care to provide ride to bathroom or to buy water, There was no water or bathroom nearby. The flight to Amman was cancelled/delayed. First we were told it was cancelled and would be put up in a hotel, but on the way the wheelchair driver was asked to return to office and drop us at a gate. At this gate the departure time kept changing every hour or so without any plane at the gate, or staff. This lasted till next day about 3 PM. For this long period There was no water. The was no assistance to bathroom or food or water. All the passangers were upset. They organized and went to talk to the Airline personnel. They returned frustrated since none of the Airline staff knew anything."

Pros: "Once on board, the service is very good!"
Cons: "Very long lines and long waiting time to check in."

Pros: "Noting"
Cons: "Firs they told me there is a fligth at 11:15 pm and when i get to the airport they delay the fligth to next day morning with out notice when i call customer cervice i ask for a hotel they just dont care and they have no suggestion"

Pros: "Everything was very good"

Pros: "Food was pretty good and the inflight movie selection was robust."
Cons: "Flight was canceled due to weather but the cancelation wasn't communicated until I actually arrived at the airport. This isn't customary. Most airlines inform travelers ahead of time. Rescheduling the flight took two days and multiple calls to their customer service number which wasn't receiving calls for a full 24hrs due to call volume. Was finally placed on a new flight but the flight had a 24hr layover in Istanbul (my previous flight didn't), forcing me to pay out of pocket for food and lodging in Turkey."

Pros: "Comfy"
Cons: "Seats a lil tight"

Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"

Cons: "Not having a delayed flight."

Pros: "I like being able to charge my devices"
Cons: "Better movies"

Pros: "Yes the crew was amazing"

Cons: "Stop being LATE!!!!"

Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"

Cons: "The ticketing counter gave very bad guidance for when I arrived, thus refusing to allow me to check my bag. And insisting that I had to cancel my skymiles ticket and purchasing a new ticket. Show up at least 2 hours before at DCA for intl flights, employee incompetence could cost you $$$$"

Pros: "jFk To DCA crew is fine and helpful."
Cons: "Crew and flight from DCA to JFK was terrible. We left over 30 minutes later with no explanation as to what was taking so long. There was no info given to passengers in regards to what gate or terminal you’re landing and in- was only given 20min to get to gate c Terminal 2 from gate b terminal 4.0"

Pros: "Baggage came quickly. Flight was on time."

Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"

Pros: "Arrived"
Cons: "Delta changed our seat assignment and our seats sucked"

Pros: "Everything on time, friendly and helpful attendants"
Cons: "Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused"

Pros: "Meal was provided at no additional charge. Pilots were informative on weather conditions. Good crew service."

Cons: "No food"

Pros: "Staff was friendly."
Cons: "During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight."

Pros: "The crew were nice and friendly. The plane was new with lots of amenities"
Cons: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."

Pros: "The movies"
Cons: "We boarded late, then sat in a hot plane for an ester 30-40 mins because the route got cancelled. They wouldn’t serve us beverages while it was so hot inside. We landed over 49 mins later into Lax"

Pros: "Free movies"
Cons: "N/A"

Cons: "Crew wasn’t very friendly"

Pros: "Nothing"
Cons: "Everything fuckin sucks"

Pros: "The in-flight movie was very much appreciated."

Pros: "Good in general."

Cons: "No wifi, no leg room"

Pros: "everything is fine except th nickel and dime."
Cons: "Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!"

Pros: "Very grateful they moved me to an earlier flight when mine was delayed due to weather. Impressed with entertainment options."

Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"

Pros: "Short flight"
Cons: "Loud"

Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."

Cons: "The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight"

Pros: "Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows"
Cons: "Seat size"

Pros: "Quick service - uneventful."

Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."

Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."

Pros: "Excellent service, God flight"

Pros: "Customer services"

Pros: "I board sky priority or sooner so it always goes well."
Cons: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Pros: "Delta fo"

Pros: "NONE"
Cons: "The service was terrible. Also a ripped off base on I was expecting to be treated as if I was on Virgin nothing compares to it . Delta plane making a loud noise we can even heard anything when pilot does announcement. I want my money back or I should be reinbuise some how."

Pros: "Great service very courteous crew. Smooth takeoff and landing."
Cons: "Nothing"

Pros: "Crew was good."
Cons: "Plane was late"

Cons: "Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes.""

Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."

Pros: "I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast"
Cons: "Can't really think of anything I don't like the"

Pros: "The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning."

Pros: "Free food for all on this flight! Turkey sandwich was actually quite good! Great legroom, flight attendants, and pilot. Free great movie for all."

Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."

Pros: "Not much"
Cons: "Delays"

Pros: "exit row - good leg room; new storage compartment was good."
Cons: "New seats = hard; got uncomfortable after about an hour. Wish there was a way to disconnect folding tray from behind seat - person behind kept dropping it, drumming on it, open it and closing it - really a nuisance."

Pros: "People crowd the boarding area like it was the last flight out of hell. Delta needs a saner way of doing business."

Pros: "Very nice airplane and pleasant crew"

Pros: "The crew was very kind"

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Cons: "All of the less than good, obvious!"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Newer plane, crew was amazing, seats were adjustable"

Pros: "Yes"
Cons: "Everything was good"

Pros: "Reasonable space in economy class seats"
Cons: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Cons: "Staff rude and short"

Pros: "Crew was friendly"
Cons: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Cons: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Pros: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Cons: "There was no wifi on flight"

Pros: "Crew was ok."
Cons: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Pros: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Cons: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Cons: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Pros: "The crew!!"

Pros: "Entertainment options."
Cons: "Service was poor, seat did not recline, and the food was terrible."

Pros: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Cons: "I would have to dream something up."

Pros: "Nice people and good service"
Cons: "Not much"

Cons: "old screens and entertainment system leg room to small"

Pros: "Landing"
Cons: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Pros: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Cons: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Pros: "Efficient crew"
Cons: "Long, slow line at check in. Not many new movies or tv shows"

Pros: "Food was excellent, service from staff was friendly, and entertainment options were great."
Cons: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Cons: "Flight departed 35 minutes late"

Cons: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Pros: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Cons: "Customer service"

Pros: "Left ontime and service was excellent."

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Nothing"
Cons: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Cons: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Pros: "Just great crew."
Cons: "Not comfortable at all and will not book KLM again."

Cons: "They stole my money"

Cons: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Pros: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Cons: "The food was okay, not that great."

Pros: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Pros: "Catering is ok"
Cons: "Seats comfort really old school"

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Pros: "Boarding was very efficient."
Cons: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Pros: "Flight attendants were friendly, but they only had limited resources to work with."
Cons: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Pros: "Service was good"
Cons: "Delay"

Pros: "leg room economy compared to KLM"
Cons: "full flight, no upgrade possible"

Pros: "We really liked the KLM people, from the check in crew to the flight attendants."

Pros: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Pros: "In general, it was ok"
Cons: "Yet again it was flight delay from KLM side."

Pros: "Kind crew."

Pros: "Seat cramped"

Cons: "It took only 20 minutes to fly there but 20 minutes waiting to get off the ground in 25 minutes to circle around Philadelphia before landing. Not good when they reduce the size of the seats to 17 inches most people shoulders are wider than that. No food service no snack no drink and just snarky empl"

Pros: "Was not long enough"

Pros: "AA desk counter were v helpful"
Cons: "they are perfect in what they do"

Pros: "It was 3 hours delayed"
Cons: "Fly in time"

Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."

Pros: "Crew tried very hard."
Cons: "Delays. Get on the bus. Get off the bus. Get back on the bus."

Cons: "Flight was delayed, but there was clear weather in both Boston and DC. Did not get home until after 1 AM, completely exhausted."

Cons: "This flight was delayed by almost 5 hours. While I understand there are some delays sometimes, this was the ONLY flight to Greensboro out of DCA, and the times kept changing throughout the day, even though the gate agents knew that the issue was that the crew was delayed. There should be backup crew available and when there are delays, the passengers should be kept informed. There should be other flight options available when this happens. I never received an apology from anyone I encountered throughout the process, and some personnel were rude even though I was polite."

Pros: "Perfect from start to finish"

Pros: "Liked sitting in the bigger leg room. Short flight was a bonus."
Cons: "Sat on tarmac a lot at both airports. They boarded all 9 groups so back to back, there was almost no line speration."

Pros: "Plane and fact that pilot was able to make up lost time"
Cons: "Plane had plenty of room for carry on bags. No need for valet bag check."

Pros: "The crew was helpful and fast in turning plane over."
Cons: "Flight delayed from 1015 pm departure to 1135pm, so I had to making my arrival at 1am. Hard are the person picking me up. Despite the fact that they moved my flight they closed the Aa lounge at 10 and kick you out, even though they moved my flight"

Pros: "Vegetarian meal was actually good!"
Cons: "They didn’t give me ice cream :("

Pros: "Although the flight was short, everything worked as it should have."
Cons: "I miss snacks! Even a bag of pretzels would have been appreciated."

Pros: "Big comfortable plane."
Cons: "No entertainment, no food at all."

Pros: "Friendly staff"
Cons: "Rickity old plane. Needs updates badly. No drink service options. Cash only bar? Hello, this is the 21st century calling the 20th... You can have your plane and payment methods beck."

Pros: "Nothing really, very upsetting start of a vacation."
Cons: "The layover in Boston was an hour or so, but the miscommunication between American Airlines and Iberia was such, that my luggage never left the US. I am very upset cause Iberia did not even provided any good ground help in Lisbon - Portugal, with the most rude personnel I ever had to deal with that was actually annoyed I was complaining they lost my luggage, they offer no assisatance."

Pros: "Smooth and easy flight."

Cons: "Food was not good at all."

Cons: "It was not British airline but was contracted to American airline. It lacked class."

Pros: "The person at the luggage area, she gave me the ticket, very nice and polite the only professional person."
Cons: "Didn't let me take my hand luggage, small that complies with the size and told me only at gate, I said I had things that could brake and showed no concern and they would send it to my final distinction instead giving it to me in the end of first flight...I've been traveling around the world and the disrespect for customers and poor service of most of US carrier is amazing... some African companies are much better. on the second flight, almost two hours delay, the plane from philly to Lisbon, old, just s few tv screens, exactly like the North Korean airways..., bad food, my tray stayed with me the whole fly, flight attendant not very professional with no concern for customers and job."

Pros: "Nothing"
Cons: "Lost connection"

Pros: "Overall the flight was good, on time"
Cons: "Nothing at this stage"

Pros: "Nothing"
Cons: "Cannot believe how American a treated it's passengers. 3 hour delay to JFK. No apologies. Missed connection to Paris. Not any customer service agents to be found in JFK at 11:30 pm. No explanation on what next. No hotel.. Nada. I'll never travel with American again."

Pros: "Boarding and debar king was quick."
Cons: "Attendant was surly, no coffee, no continental breakfast as indicated on the reservation. Very disappointed with in-flight service."

Pros: "The Resolution team assisted me initially when I arrived to correct an issue from my online attempt. The agent printed bag checks for me to my final destination and told me how to get needed boarding pass for the final stage. How wonderful to have pleasant and professional personal attention."

Pros: "Boarded quickly. Seats were comfortable. Friendly flight attendants. It was a quick flight, no entertainment used. Only had a cookie and water for food. Don't know about the other things."

Cons: "Attempted to make my connection which was in another terminal. Could not get onboard as they shut the doors. My rerouted flight was in a different terminal. Overall a very disappointing travel experience."

Cons: "Checkin"

Pros: "Crew was ok, did their best considering the circumstances, but even they were getting aggravated and were short with the passengers near the end."
Cons: "The Washington airport is horrible. The gate we left from was not a gate but a series of doors that buses came to. This wouldn't be so bad if they were able to handle it in an orderly way, but the airport showed complete incompetence in organizing anything and there were people everywhere trying to find the right door which kept changing on them, and the times kept changing...it was a mess. Then, when we finally got on the plane and were about to take off, the air traffic control tower called and said that their flight path was incorrect and to not take off...but didn't give them a new flight path for nearly two hours as we sat on the runway. Nationalize the airports in DC, fire the whole lot and start fresh, I'd say."

Pros: "That I picked window seat so I could stare out the window thinking about all the ways this experience was shitty"
Cons: "They not only gave horrible last minute flight changes that caused me to miss my connecting flight"

Pros: "The flight was short, only 1.35 hours."
Cons: "To start, the boarding process is a chaos. First class and executive platinums should board first, but of course the gate agent was completely clueless and rude, even to an ExPlat. Althiugh the flight is only 1.35 hours, I was surprised that flight attendants didn't even make an effort to offer a drink service. No turbulence or anything, just seems they were lazy."

Pros: "The flight minus was very fast, 26 minutes"
Cons: "N/A"

Pros: "The crew was great. The flight attendants were pleasant and helpful and the pilot gave timely and useful announcements. The coffee and free cookies were quite good as well (surprisingly, especially for the coffee)."
Cons: "As a frequent United flyer, I was a bit taken aback to see that AA charges for their movie streaming to your personal device."

Cons: "This plane and especially its seats are the worst. If your taller than 5'5" I recommend to look for other options."

Pros: "The flight was only ten minutes late."
Cons: "Gate 35x at National just doesn't work. A woman fell on the ice trying to get to the shuttle bus, on which we sat for a long time before leaving for the plane. After a chaotic boarding, the plane sat around as the flight became late, and the pilots gave no explanation for the delay or hint of when we might take off."

Pros: "Pilot kept us in the know given congestion at LGA. And kept us safe because of expected turbulence."
Cons: "I feel like the airline should know LGA is backed up since they flight mostly the same schedule daily. Flight AA2174 should be pushed to a later time so passengers don't have to sit on the tarmac."

Cons: "Airline never assigned me a seat. They just told me what sea to sit in when I was boarding. I was concerned I would be bumped since when checking the airline said it could not assign a seat."

Cons: "Long delay at departing airport due to no flight crew"

Pros: "From start to finish the flight faced problems: unscheduled stop for refueling, change in planes for mechanical problems, emergency medical intervention, and more. Yet at every stage the flight crew and gate staff did an outstanding job communicating and seeking to alleviate passenger woes. With delays, we missed connections, and yet AA worked wonderfully to find alternatives. At the end of the day, we arrived at our destination, and even our luggage made the trip successfully! Wonderful courtesy, adaptability, and determination to serve. Thank you."

Pros: "It was a short hop over to New York, so that's the only positive thing I can say."
Cons: "The plane was tiny, seats uncomfortable. Had to be bused to the plane, only 1 bus provided and had to be packed like sardines. Overall, a terrible experience."

Pros: "The landing in Phoenix finally here!!"
Cons: "The 5 plus hour flight but had to endure to get to Phoenix!!"

Pros: "It got me home, and around the time I was originally supposed to arrive"
Cons: "It left late, without any explanation as to why. It's pretty pathetic that I was thankful that AA got me home at all, considering they almost left me stranded in the wrong city, and the only reason I wasn't was no thanks to AA and thanks to Kayak."

Pros: "Uneventful, reasonably timely, not overcrowded, cheerful and friendly flight attendant"
Cons: "Long, needless wait in the cold, crowded, standing room only shuttle bus"

Pros: "Surprised that my flight was so painless! Boarding process was extremely easy (then again, it always is from Kansas City). Staff for professional and kind, the flight was not completely full so it didn't take long to to board and the flight landed on time."

Pros: "crew was nice."
Cons: "plane was small and had no room for carry on flight was late."

Pros: "Your sirvey is not well designed; there was no food or entertainment on the flight yet we must give it a rating?"

Cons: "Two hours late"

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