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Read more about Alaska Airlines
Pros: Flight attendants were nice
Pros: they boarded the back of the plane first (where I was to be seated), plus quick deplaning out the back when the flight ended
Pros: It was a short comfortable ride.
Cons: Nothing everything was lovely. Pilots and crew were excellent. I would love it every flight went as smoothly as this one did!
Cons: No food or alcohol served. Shame on you.
Cons: Great flight considering Covid.
Pros: Crew was very service oriented. Appreciate their constant offer of water.
Cons: Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad.
Pros: Friendly crew
Cons: No screens on the plane...for a 6 hour flight. Additionally, the seats are close together.
Pros: Staff was very attentive at checkin and gate. They were ready for me before I was ready for them! Flight crew was also great. Seats comfortable, plenty if legroom in coach.
Cons: Everything was excellent - but having not flown Alaska, I was expecting something exceptional. Top rated US carrier, and inheritor of the Virgin America legacy, I expected something more. I've flown VA, and it was an exceptional experience.
Pros: Always great crew on Alaskan, but this is the first time the pilot updated us constantly and I loved it.
Cons: Better planning on Reagan and Seatac airports with their air traffic control.
Pros: Amazing crew
Cons: Better snack options for premium members
Pros: The leg room is great, seats are comfortable, everyone is super nice and helpful
Cons: Having a seat before everyone else boards
Pros: Entertainment options
Cons: Customer needs better control over their seat assignments.
Pros: I love being able to text while in the air (really reduces my stress when I travel for business and my family is back home). Crew was nice and boarding was easy.
Cons: 2 biscoff foe a 5 hour flight is a pretty light snack. It would have been nice if there was one more item.
Pros: Crew and actual flight were good.
Cons: When booking the flight, the only seats that showed as available were premium seats that I had to pay $150 extra for each way. Upon boarding I saw that there were many, many seats available so I spent that money for nothing.
Pros: The inflight movie/tv selection was fabulous!
Pros: Nice crew
Cons: The smallest seats and over head storage
Pros: It was a quick flight.
Pros: Return (2nd leg) was excellent even thought the plane was older and smaller. 1 leg of the flight was just okay. The departure was delayed for half an hour to wait for a late stewardist. Pool performance.
Pros: Being on time, then early! A clean plane, and boarding from the rear first. An airline has finally caught a clue on boarding the rear of the plane and window seats first! Hello!
Pros: Very friendly and cordial staff
Pros: Nice, quick flight
Cons: We didn’t have food or entertainment so I rated a 1 star since no NA.
Pros: Organize and easy boarding. The good attention of the crew
Cons: The food is in charge
Pros: Nothing to say
Cons: Chargers didn't work on either flight
Pros: On time. Comfortable.
Cons: Not clean
Pros: Free beer and wine, very friendly staff
Pros: Comfy and efficient
Cons: I do not have any complaints
Cons: I wasn't able to fly Alaska Airlines due to storm in Washington DC. My first flight American Airlines from Charlotte to Washington DC was cancelled. The second flight Alaska Airlines from Washington DC to Portland was delayed, but I never flew. I got a direct flight from American Airlines from Charlotte to Portland instead.
Pros: Direct flight from DCA to LAX
Cons: No easy way to watch movies on long flight, delayed departure and arrival.
Cons: Cramped seating
Pros: Short. On time. Comfortable.
Pros: Flight arrived in time to make connecting flight easy tomake.
Cons: Sat for nearly an hour upon boarding while "problems with caterer" were worked out. It is already a long time to sit in a restricted space. Please don't make it even longer. Also, socializing by attendants at rear of aircraft made any chance of napping impossible.
Cons: Flight delayed 10 hours due to mechanical problems. They said they could not rebook passengers on alt flights because all flights were booked. Yet when I went on kayak they were still selling seats on these fflghts. This was unconscionable before a long five hour flight to make a 70 year old women sit in an airport with 290 others when their were other options or were the airlines just overselling again so they could boot people off the plane?
Pros: Luckily the flight is a short flight.
Cons: No plane available for the scheduled flight. Had to bring one from the hangar. Seems they can anticipate these issues in advance a little better and be more efficient in resolving them as this is what they do on a daily basis. Once plane available, no crew was available. What happened to our original crew? Attendants @ the desk would mumble "updates" in the overhead phone which were inaudible, prompting passengers to constantly approach the desk to ask about flight status. The whole process seemed unprofessional.
Pros: Good beverage service
Pros: Personal people
Cons: I couldn't put my seat back
Pros: Renting personal tablets for in flight movies is a good idea. Attentive staff.
Cons: Flight boarded an hour late, stalled on the tarmac for another half hour.
Pros: Smooth take-off and landing. Leg room.
Cons: The plane leaving PDX was over an hour delayed. The gate waiting area at PDX reminded me of a bus depot. Very long, cold walk to the plane.
Pros: Very friendly
Cons: Tv for the kids
Cons: Beverage pacing was odd -- 2 beverage services in quick succession and then not much for a while. I still can't get the entertainment app to work, which means I'm on my own for entertainment.
Pros: Its a short flight
Cons: Its a short flight.
Pros: Scheduling, Boarding crew were all good.
Cons: sitting for 5 hrs squished in like sardines was not fun. there was plenty of leg room, but shoulder room was minimal and uncomfortable for that duration of flight
Pros: Gate crew and flight attendants made travelling with two cats as easy as it could possibly be. Reasonable fees for in-cabin pets. Great price for the seats, too.
Pros: I liked the overall experience of flying with Alaska Airlines, flight attendants and crew were very friendly.
Cons: Food and entertainment was not very good.
Pros: Great flight, updated aircraft, some free media (tv shows,etc) to watch on my iPhone, and electrical outlets in each seat.
Cons: They had no supply of the only gluten free food item on the menu so I could not eat anything else due to allergy
Pros: We arrived early!
Cons: TV screen didn't work at all.
Pros: The crew was amazing.
Cons: Snacks need some variety
Pros: Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights
Cons: Great flight all around.
Pros: Crew was exceptionally nice. Live DISH TV unexpected and appreciated.
Pros: Good on time flight
Cons: Seats a lil tight
Cons: My suitcase was broke at some point and also items in my suitcase.
Pros: The crew was amazing and polite.
Cons: Nothing needed to be done
Cons: Not having a delayed flight.
Pros: Crew did a great job communicating what was happening while we were delayed
Cons: Compensation for our time or schedule mishaps.
Pros: The crew rocked!!!! Professional and fun. We enjoyed the music.
Cons: WiFi didn’t work well. Still great flight.
Pros: extra legroom of comfort plus zone
Cons: Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC
Pros: I like being able to charge my devices
Cons: Better movies
Cons: Stop being LATE!!!!
Pros: Crew was very kind and entertainment was good when available
Cons: WiFi in all flights
Pros: It was quick
Cons: Horribly shaky. Thought I was going to throw up. The male flight attendant came off as rude. Just happy I got off the plane alive because it was rough
Cons: Better ? Impossible!
Pros: The plane was very new and clean; entertainment options and food were very good; it was a good flight.
Cons: At baggage drop-DCA: Charged me for a bag when I had a status that allows 1 bag free; she would not listen, made me pay for it in order to check my bag and then told me to go over to customer service and ask for a refund.
Pros: Arrive early. On time departure.
Cons: My row 34 D did not have entertainment - had to move to another seat and row.
Pros: The flight
Cons: The flight
Pros: Easy boarding process, on-time departure and arrival and extremely comfortable!
Pros: Everything on time, friendly and helpful attendants
Cons: Why does boarding have to happen with several other flights, gets confusing. Have other flights board at a different time or from another gate far away so customers don't get confused
Pros: The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner.
Cons: Plane was late coming in and my departure time was 30 minutes off schedule.
Pros: Staff was friendly.
Cons: During boarding, the sign wasn’t updated after Zone 1. I was watching the board from a distance while on the phone, waiting for Zone 4 to come up. Fortunately, I heard them say “final boarding” over the intercom; otherwise I could have missed my flight.
Pros: The crew were nice and friendly. The plane was new with lots of amenities
Cons: The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair.
Cons: Crew wasn’t very friendly
Pros: Good in general.
Cons: No wifi, no leg room
Pros: everything is fine except th nickel and dime.
Cons: Why do airlines charge you an arm and a leg to fly then force to 1. Check a bag, or 2. Get a drink, or 3. Get a seat in an exit row or worst of all now 4. WIFI IS NOW A STANDARD ON PLANES BUT PASSENGERS MUST PAY?!?!
Pros: Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!
Pros: Movie selection and cable channels
Cons: My connection was abruptly changed, it took a long time to straighten out, but they eventually did.
Cons: The male flight attendant my section was very unpleasant to the elderly passengers in my area and just left me very uneasy about the flight
Pros: Flight attendant gave me the can of Diet Coke and extra pretzels when requested. The entertainment was excellent, the TV screen in the seats. Good choice of TV shows
Cons: Seat size
Pros: Quick service - uneventful.
Pros: Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities.
Pros: Nice plane, smooth flight, flight was on time in spite of the disaster in Houston.
Cons: Well, even United brings a tray of waters on the short flight from Portland to Redmond. Hard to believe it was impossible to serve some drinks on this 1 hour fairly empty flight from Seattle. Also, when taking off the plane surged and slowed several times. I had to wonder if the pilot was in training?
Pros: Customer services
Pros: Short flight with great views
Cons: I was not asked to check my bag, but there was no space for it so I had to take it back off after everyone boarded. No drink or food. Ground crew forgot to get bags at end of fliggt for those of us who checked at the gate. Had to wait quite a while.
Pros: Great service very courteous crew. Smooth takeoff and landing.
Pros: Crew was good.
Cons: Plane was late
Cons: Never announced we were over 10Kfeet and could turn on electronic equipment, attendant seemed cross when her question "pretzels or coockie?" was answered "yes."
Pros: Comfortable flight, plenty of leg room and I live the individual chargers at each chair.
Cons: When I pay more for a direct flight, I expect my flight to be non stop. Delta changed my flight and added a layover but I didn't receive any recompense from the airline. Seems very odd.
Pros: Great plane very comfortable
Cons: Everything great. On yome
Pros: Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time.
Pros: I'm always happy when I get a Delta flight that has the in flight entertainment. Good selection of tv shows, movies and music. Makes the time go by fast
Cons: Can't really think of anything I don't like the
Pros: The service. The plane (seemed like an international plane). Food options. The service and the service. There was a problem getting on, they allowed premium members to board but when I got to the plane, I was scolded by the cleaning crew lady (maybe the Mgr) that they were not ready and that she had informed 'them' of that and that no one is allowed to board while they are cleaning.
Cons: Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25.
Pros: Everything was great. Boarding agents time arrival clean planes all good
Pros: I didn’t like the crew on board .. everyone else was good, there was a flight attendant on my flight very rude, I asked if it was possible to get an additional snack, and she looked at me, she told me something that I didn’t understand , she placed an extra snack on my tray.. then she picked it up and took it away from me … that was extremely rude .. I am a 71 years old woman and I was never treated the way the attendant treated me
Cons: You need to provide a better customer service to your passengers, you need to train them and evaluate them to treat passengers with respect, if they have a job it is because we people use your airline not the other way around
Cons: WiFi wasn’t working
Pros: Uneventful flight. Departed on time. Arrived ahead of schedule (good thing). Excellent crew from nose to tail.
Cons: PA system at gate was awful. Instructions were inaudible.
Pros: crew was great and moved me further up in the plane to make a tight connection
Pros: Everything about my trip was exceptional!
Pros: Very clean and plane was not crowded!
Cons: Food and beverage service, but we completely understand with COVID 19
Pros: Good seats and very clear
Pros: Nothing,really other than the fact that it Got us home.
Cons: At least offer water. There was no service whatsoever
Pros: Flight and plan where great.
Cons: Stewardess was very rude and un please y with all customers. Didn’t feel like she wanted to be on the flight. Her attitude was the main problem.
Pros: Everyone was well behaved.
Cons: Great flight
Pros: comfortable first class seat
Cons: There was no wifi. No entertainment, no ability to work.
Pros: Crew was awesome, friendly, tentative, and welcoming.
Cons: Screaming kid in the background, wouldn't stop the entire flight.
Pros: Pilots and crew are still great- all negative comments have to do with corporate policy.
Cons: Not able to social distance at all. We had to board a bus to get to the plane and we sat there for 20 minutes breathing in exhaust while we were packed in like sardines rather than the bus going back and fourth with smaller groups. The plane was tiny, so again- no way to distance at all. Seats at the front were left unoccupied rather than allowing others to move to them for social distancing.
Cons: Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8"
Cons: There were too many people on the flight. The middle seat was occupied.
Pros: 2 and 2 seats, all occupied, no distancing.
Cons: Better seating, boarding from the tail to decrease contact
Pros: Flight diverted. Poor communication
Cons: Realistically explain options of what may happen due to weather issues
Cons: It was amazing
Pros: Was not long enough
Pros: Flight was smooth...take off to landing
Cons: The lack of leg room was wild. I’m under six feet tall and my knee caps were in the spinal column of the man sitting in front of me.
Cons: We were delayed at the gate after getting on the plane. While the crew was communicative it would have been better if we were alerted before boarding
Cons: The flight was delayed by 3 hours. They didn't tell us it was delayed until 2 hours before the flight, by which time we were already at the airport. They first delayed it 1 1/2 hours and then another 30 minutes every half hour. The airline/crew never even acknowledged the delay or apologized for it.
Pros: One of our fellow passengers was willing to change seats so my wife and I could sit together.
Cons: I'm not a fan of American's Basic Economy, where they nickel-and-dime for every little thing. Choosing seats while checking in online does not cost the airline any more than assigning them, so charging for the privilege of choosing your seat is simply a money grab.
Pros: Not a challenging process from beginning to end.
Pros: My flight was delayed and expected to delay further and the attendants put me on another flight to get there before my connecting flight.
Cons: My bags never made it and when I arrived, I was told that one of my bags was still at my departure airport and the other wasn’t scanned.
Pros: Efforts to get us to Philadelphia
Cons: Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public.
Pros: Pleasant service ; courteous team
Cons: Flight delayed
Pros: DCA based AA gate agents were awesome. We were booked on a flight that was delayed, turned out there was a flight about to depart (it had been delayed 2.5hrs due to weather), but was departing prior to our reg scheduled flight so they put us on standby. No doubt the crew was also columbus based and eager to get home...as they did. Couldn’t be more pleased to get home
Pros: We were 40 minutes delayed but received good communication and had an uneventful flight otherwise.
Pros: The wait time for the connection was not too long. But on the way back to the US, I almost missed my flight from Miami to Washington-DC because I didint have enough time to go though imigration and also had to wait for my luggages. Thank you!
Pros: Boarding was efficient
Cons: There was NO ROOM for my legs when the man in front of me reclined his seat. I could not work on my laptop because it was such a ridiculously tight fit. I am 5'9" tall, and i have never been so cramped on an airplane.
Pros: The flight attendant was fantastic. Very friendly, very helpful, checking on all the passengers. He even loaned his phone charger to one passenger. It was a full flight and he was working hard, but had a smile on his face the entire time. Give him a raise!
Cons: the airplane was absolutely freezing. It was so cold, you could actually see the air blowing (like in winter). There's no need for that. Somehow European airlines manage not to freeze out all their passengers. It was less than a two hour flight but felt like an eternity because it was so uncomfortable. Seat size - this is absolutely the smallest it can/should go. I am pretty skinny, but even I'm running out of room and the seat backs could be made a bit more comfortable. Not only is there almost no recline, but the way they are constructed - they actually push my head forward - not made for short people.
Pros: I think for the most part you have some of the best customer service but your snacks are awful compared to other airlines.
Cons: Mechanical issues, late late late, bad communication, no apologies or compensation for huge waste of time.
Pros: I love the fact I've flown with American Airlines 4 times over the last month and have not had any issues, delays or even an unfriendly face no matter the time or airport!
Cons: Late late cancelled chaos in reassignment late late One agent threw up hands said I'm done and left with long line of passengers not yet reassigned Person behind me asked why didn't we take Delta?
Pros: Food, OK legroom, complimentary wine & beer on a US carrier
Cons: Barely functioning ancient touchscreen system
Cons: They had no record of this portion of my trip, after a few people checked they found the Chicago to Ammon part so they added me onto a flight from Washington to Chicago. All should of went well from there but they sent me to the wrong gate. Luckily I just made it to the correct gate for boarding. Upon arriving at Chicago there was no one available to provide information on how to get to Royal Jordanian gates. Also on my AA portion of my flight coming into The U S in New York the flight was cancelled and I was told the next flight Available was next day (18hr delay) at the other NY airport. I had to have someone drive from D.C. (My destination) to pick me up
Pros: Gate agent at DFW helped with a seat change so my wife and I could sit together--excellent seating in the exit row
Cons: My flight was changed to later time; however I didn't receive any notification. Flight was later and didn't get seat I requested on original flight.
Pros: The plane has improved greatly with their comfort and leg space
Cons: With checking my luggage my bag fee was waived a total of seven times this trip because I'm a military wife to see my husband overseas who is serving a year in Saudi Arabi except this past time on October 2nd at DCA airport. Spoke with the Supervisor Ralph who stated it was against policy. How stringent is this policy if it was waived seven times previously? Policy needs to be reviewed with entire staff. I will no longer use American Airlines because their military convenience and policies no longer seem to favor the military. My husband also after speaking with him will also no longer use your airline including all his members he overseas when they return after their year tour.
Cons: Cancelled flight last minute and I was put on another flight hours later; with a 1.5 hour delay too; no credit or voucher provided
Cons: I thought I was booking an Alaska Airlines flight. I booked on Alaska Airlines website. I picked seats. I missed the part in the email I received later saying I didn't have seats. I never received a check in notification email. It took forever to check in at the airport because the the kiosk took a while to pull up my reservation after asking for additional information. I got stuck with middle seats on 5 hour plus flights when I had actually checked to confirm I could still select a window seat before I booked and did indeed select window seats when I booked.
Pros: No food served. Late take off. Seats cramped. Forced to carry on bags, then asked to check for free, if they don't fit. That forces everyone to fight to get on the plane, to get the best place for their luggage. Why not remove the $25 fee on the checking the first bag?
Cons: The Boeing 737-800 did NOT have enough leg room for me. My first flight to Houston was very uncomfortable, even with an aisle seat. If I can, I will avoid this plane when booking future flights.
Pros: Crew was great. Flights were smooth. Good beverages and snacks.
Cons: The seats have no leg space.
Pros: Easy finding deals
Cons: Better interface
Pros: The crew was nice once we got going - after 1.5 hr delay, not due to weather. The delay was per United's Capacity restrictions on a smaller plane: a 737. They kept giving offers to fly tomorrow, starting at $500 and when it got up to $2000, people really responded. Then, after another delay: gone
Cons: Communication was miserable. The UA workers tried, but really looked like they didn't understand what was happening. Too bad: wasted time.
Cons: Gate attendants
Pros: Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen
Cons: Long delay due to weather. Got screwed by a change fee for a mistake I made on my original booking, no consideration. Good entertainment options but couldn't get them to work on my laptop so I had to watch a movie on a small mobile phone screen-website didn't request to download or activate DRM plug
Pros: I eventually got where I was going
Cons: Everything? Every single flight was canceled or delayed with really weak excuses. Really shameful customer service too.
Pros: The crew was ok. The seats were far from comfortable.
Cons: The seats were so close together and did not recline to a comfortable position at all and to be a flight over 2 hours is just plain ridiculous! I will definitely be putting United on my list with Spirit from now on. Choosing either of them for such discomfort versus price savings is not worth it!
Pros: On time departure and arrival, everything else very standard
Cons: Seats are horribly uncomfortable and hardly recline, WiFi did not work most of the time even though I paid $12 for it. Overall United is highly unimpressive these days
Pros: Left on time. Employees were competent and friendly, and kept us appraised of things at DCA and in flight (turbulence, etc).
Cons: Not much I didn’t like.
Pros: Liked that it wasn’t the smallest regional jet that flies to Springfield
Cons: There was a delay because inbound plane was late. Didn’t like that jetway was very cold when we were waiting for our gate checked luggage. My gloves and hat were in the gate checked luggage.
Pros: Great crew, smooth flight
Pros: Nice, friendly flight attendant, smooth flight once we got in the air
Cons: Delays. Some people missed connections. I was fortunate my second plane was delayed, else I would have missed mine too
Pros: Quick and departure on time
Pros: Captain came out and talked with us
Cons: Delay seemed very avoidable.
Pros: Crew was friendly
Cons: Boarding group approach caused confusion due to lack of line indicators (too short); in-flight WiFi kept dropping every 60 seconds, making movie watching impossible
Pros: Courteous staff
Cons: Late departure
Pros: Everything was as expected from United.
Cons: We didn't have seats assigned and the gate attendent didn't take the time to tell any of the 20 of us waiting for 15-20 mins to speak to a gate agent what was going on until AFTER she boarded the rest of the plane. When asked what was going on she responded "excuse me, I'll get to you when I get to you and thanks for your 'non attitude'" to the woman who asked her if she had any plans to greet us or even ackwnowledge us. Then the flight attendants became flustered as they realized they separated a 5 year old child and his father and sat the child in the emergency seat. When several of us attempted to help they were rude so when I put my headphones in to pass the time and didn't hear the woman ask if I was willing to sit in the emergency isle she snidely said "there's always one millenial not paying attention." Ummm.... I had my eyes closed and was listening to my music since they clearly wanted us to mind our own business and NOT try to help the father (meanwhile all of us strangers were trying to figure out how to rearrange in order to help). The only reason entertainment gets a 2 is bc I had good conversation with the passenger next to me, not because of anything United did. Really unbelievable that they continue to operate this way and treat PAYING customers like this. It's sad actually.
Cons: One of the flight attendants was CRAAAAABY!!
Pros: Gate attendant helped reseat my 2yo so that he wasn't across the aisle from me. Enjoyed the comped food in the Economy Plus seats.
Pros: Everyone was very helpful and very friendly. I had recently visited my,daughter and her family in March and flew with another airlines. I didn't have a good experience, they seemed rather bothered when I asked for some help. So this time my daughter booked my flight with United. Like I said everyone was helpful and very pleasant, it didn't seem to be an act. I enjoyed my flights. Thank you
Pros: Average stuff
Cons: Flight was delayed 5.5 hrs (due to their own fault) and they did not even have anyone come and tell us nor have any food or drinks for us in the meanwhile. They did not even have options for anyone to board another flight if needed. They did give 50 e-dollars to use for another trip at the end but I do t think that's enough compensation for their poor service. I probably would avoid them on another trip.
Cons: Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless.
Pros: They canceled my flight with a very bad alternate The offer to redeyes flights instead !!!!
Cons: The offer me 2 redeyes flights instead and 7 hours wait in SF !!!!
Pros: United hires good people. Flight was comfortable and on-time.
Pros: Staff were very helpful and friendly.
Cons: Delay, but not airline'S fault.
Pros: Plane side checked bags. Kind flight crew.
Cons: Perfect weather. Delayed an hour.
Cons: Coach cramped
Cons: Too damn small of plane, cramped in and treated like cattle, not valued customers
Pros: I liked that it was a short flight.
Cons: The seating space mostly. And the long layovers and continual delays I experienced from Friday and Sunday. The flight attendant wasn't very pleasant or welcoming.
Cons: Flight was delayed several times which meant I would miss my connecting flight. Rebooking was challenging and took over an hour. After it was supposedly rebooked on another airline, I couldn't check in because it wasn't booked correctly. Now sitting in airport for the last 10 hours and have another 5 hours until my flight. Not happy.
Pros: United comfortable classy convenient. Ordered on time staff was friendly beverages are free and plenty of legroom thank you I will book again
Pros: Everything was good.
Cons: Wi-fi didn't work (3rd flight this trip). Ran out of cheese plate in the 2nd row... Really? Late departure caused missed connection. Then the customer service agents - if you can call them that -- were downright pathetic, absolutely no effort to deal with the crowds of people who needed help. Finally had to call UA while in line and got booked on another connecting flight to a connecting flight :( and they freaking gave me the wrong gate!
Cons: The boarding process is ridiculous. Takes forever because it is totally irrational and driven by favoritism. Plus they don't enforce the baggage size rules.
Pros: Pilot and plane crew seemed good
Cons: Takeoff scheduled for 7:45pm, didn't happen until after midnight. Only one agent provided at airline counter to help so stood in line for a very very long time.
Cons: We did not leave on time
Pros: Susan Smith at check in counter Reagan National was very helpful, kind and service-oriented. I hope you recognize the gem you have.
Cons: Flight was delayed and gate agents appeared tired, agitated, and unhelpful.
Pros: Evening flight. Crew wasn't the nicest but they were professional nonetheless. Flight itself was smooth but a bit of a bumpy landing (I think it was a bit windy so not surprised. It is Ch). Not the best flight but certainly not the worst either.
Cons: DirecTV in-flight entertainment. You pay or you're subjected to constant ads and/or snippets of shows. I'd rather watch one free movie that I can't choose rather than pay to watch bad TV.
Cons: Flight was canceled
Cons: Same.as above.
Pros: On time, smooth ride and fantastic landing in a small plane.
Cons: There is apparently nothing between the floor and the outside of the plane because it was very cold upon entering the plane and it got considerably colder on the route. The cabin temperature was fine but the floor was freezing on both outbound from Bend and inbound.
Cons: Sitting on the tarmac for 30+ min in Washington.
Pros: Plane was nice and clean.
Cons: Having to take a shuttle from one terminal to another in Chicago.
Cons: Well easier to say what I like. U've got a nice crew at least on our flight, very professional and nice. Other than that, well u have got lots of things to improve
Pros: I liked the fact that I had a window seat... at the way back. Also that I was at least offered snacks, or whatever was left because they ran out.
Cons: They ran out of meals and snacks, both paid and free. We all pay a price, yet seats and class determine whether you will get your moneys worth. I guess the point is that I at least made it home.
Pros: Glad they waited for me.
Cons: they canceled my flight and couldn't reschedule. I had to pay for a rental car and drive to my destination which has ended up costing me more money and the flight was already very expensive to begin with.
Airlines flying from District of Columbia to Redmond have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Redmond
Masks required on board, masks provided on flights from District of Columbia to Redmond
Social distancing seating
Middle seats unavailable to book on flights from District of Columbia to Redmond
Testing for antibodies, testing for symptoms for flights from District of Columbia to Redmond
Waiving of change fees. Search flexible flights from District of Columbia to Redmond