Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Boise
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Scores according to KAYAK customer reviews
Cons: "No food or alcohol served. Shame on you."
Pros: "Crew was very service oriented. Appreciate their constant offer of water."
Cons: "Someone should know how to make your entertainment system run on iPAD. I preloaded your system before boarding. However, even though I can access your menu, I can not play any movies. The crew tried to help but no one could figure out how to make it work on iPad."
Pros: "Staff was very attentive at checkin and gate. They were ready for me before I was ready for them! Flight crew was also great. Seats comfortable, plenty if legroom in coach."
Cons: "Everything was excellent - but having not flown Alaska, I was expecting something exceptional. Top rated US carrier, and inheritor of the Virgin America legacy, I expected something more. I've flown VA, and it was an exceptional experience."
Pros: "Amazing crew"
Cons: "Better snack options for premium members"
Pros: "The crew were very diligent in serving water and drinks."
Pros: "Crew and actual flight were good."
Cons: "When booking the flight, the only seats that showed as available were premium seats that I had to pay $150 extra for each way. Upon boarding I saw that there were many, many seats available so I spent that money for nothing."
Pros: "Fast and no delays"
Pros: "Nice new plane with good entertainment."
Pros: "It was a very pleasant trip. Everything went as expected."
Pros: "Short trip in and out. Loved it"
Pros: "Even though I booked the wrong date, she was so nice to let me in on the day before the booked flight."
Cons: "The beverages on the house isn't easy enough to get technically. I had to call twice before i can get one orange juice."
Pros: "On time"
Cons: "Price was high"
Cons: "Regional gate attendents really didn't seem to care if I boarded or not. Based on my experience this morning, given a choice, I will NEVER fly Alaska again."
Pros: "The crew was great!"
Cons: "The charge for checked bags! !!!!"
Pros: "Very friendly and cordial staff"
Cons: "Everything went smooth, from check-in to landing."
Cons: "Chargers didn't work on either flight"
Pros: "The in flight crew work hard in providing frequent services"
Cons: "Entertainment—most movies are a few years old."
Pros: "Everything okay..... the seating is just too damn tight."
Cons: "both legs of my trip were canceled due to lack of pilots."
Pros: "Trip. Was pleasant and uneventable."
Cons: "Having to take luggage with you everywhere. Would love to check baggage but can't afford..."
Pros: "Comfy and efficient"
Cons: "I do not have any complaints"
Pros: "It was comfortable clean pleasant and well priced"
Cons: "noise of the engines but you can't fly with out them"
Cons: "They offered a crummy cookie and literally only orange juice or water."
Pros: "The chardany was wonderful. Also easy boarding process."
Cons: "Nothing. Alaska is by far my favorite airline! Virgin is my second favorite. They are now joined. Perfect!"
Pros: "speed, efficient staff"
Cons: "the 400 bombadier was very cramped rough landings"
Cons: "Hour long wait on the tarmac at SJC was uncomfortable at best"
Pros: "Crew was nice"
Cons: "6 hour delay with no compensation"
Pros: "Good trip with good Ser vice."
Pros: "Love flying w you guys!"
Cons: "Completely satisfied"
Cons: "Free wine"
Pros: "George Yoo"
Cons: "I needed a pillow"
Pros: "Flight arrived in time to make connecting flight easy tomake."
Cons: "Sat for nearly an hour upon boarding while "problems with caterer" were worked out. It is already a long time to sit in a restricted space. Please don't make it even longer. Also, socializing by attendants at rear of aircraft made any chance of napping impossible."
Pros: "Personal people"
Cons: "I couldn't put my seat back"
Pros: "Nice staff"
Cons: "FA's phoned it in."
Pros: "I appreciated that the crew came down the aisle several times for beverage and food service, on a long flight. Too many airlines now are "one and done"!"
Cons: "Because you now charge for baggage, people try to carry on too much, and there's no room by the time the last twenty rows board. Your staff needs to ask them to limit it to one bag starting with the first group to board."
Cons: "Rough landing Limited beverage selection"
Cons: "Too crowded!!"
Pros: "Very friendly"
Cons: "Tv for the kids"
Pros: "Excellent -keep the complimentary wine -great."
Pros: "the ground and flight crew made every effort to be sure that I made my connection (along with 5 others). They were very pleasant and accommodating"
Pros: "Great way to quickly get from Portland to Boise."
Pros: "We needed wheelchair help. That was well done."
Pros: "friendliness of crew"
Cons: "i thought boarding was good...they just started boarding without any warning...it actually helped cause you then dont get a huge line"
Pros: "Great flight, updated aircraft, some free media (tv shows,etc) to watch on my iPhone, and electrical outlets in each seat."
Cons: "They had no supply of the only gluten free food item on the menu so I could not eat anything else due to allergy"
Pros: "We arrived early!"
Cons: "TV screen didn't work at all."
Cons: "Snacks need some variety"
Pros: "Quick and painless, and so appreciate Delta’s respect for social distancing while other flagship carriers have returned to booking full flights"
Cons: "Great flight all around."
Pros: "Everything from hospitality to the ease of the flight. Captain communicated to put all at ease during this time in which this pandemic has gotten many fearful of flying. Great landing as well."
Cons: "Everything was great!"
Cons: "Flight was freezing. Crew was overly concerned about my tree nut allergy. Been flying for 40+ years and this was the first time any one has asked...appreciate it but they went overboard"
Pros: "Great crew great pilot great entertainment"
Cons: "The way we board feels very classist."
Cons: "Gate agent did an excellent job getting everybody on the plane in Atlanta"
Cons: "Seats a lil tight"
Pros: "Crew was great"
Pros: "Crew did a great job communicating what was happening while we were delayed"
Cons: "Compensation for our time or schedule mishaps."
Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"
Pros: "I like being able to charge my devices"
Cons: "Better movies"
Pros: "Yes the crew was amazing"
Pros: "Crew was very kind and entertainment was good when available"
Cons: "WiFi in all flights"
Pros: "Seat was decent and only a $10 upgrade. Worth it!"
Cons: "Wasn’t clear what boarding group was up. I don’t usually fly delta so maybe I’m just not used to the system but something on the video screen at the gate saying where they were in boarding would have helped. I wasn’t the only one that seemed lost."
Cons: "Virgin Atlantic has had better days. Living off of a long gone reputation. Great staff but old and worn out planes. Code sharing has done them no favors!"
Cons: "20 minutes late"
Pros: "Baggage came quickly. Flight was on time."
Pros: "Boardin process was Ok"
Cons: "Due to several issues we were delayed in 3,5 hours"
Cons: "Delta changed our seat assignment and our seats sucked"
Pros: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Cons: "No food"
Pros: "The service was excellent from boarding to inflight operations everyone seemed happy and made a honest attempt to be helpful and create an enjoyable experience for me and my Travel Partner."
Cons: "Plane was late coming in and my departure time was 30 minutes off schedule."
Pros: "very friendly crew"
Pros: "The crew were nice and friendly. The plane was new with lots of amenities"
Cons: "The new plane has NO leg room at all. It’s the worst leg room i’ve Experienced for such a large plane. I’m 6’1” and my knees would only fit if I spread my legs wide and sit back deep into the chair."
Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."
Pros: "Free movies"
Cons: "Crew wasn’t very friendly"
Cons: "Everything fuckin sucks"
Pros: "On time leaving and landing"
Cons: "Every thing went well"
Pros: "Good in general."
Cons: "No wifi, no leg room"
Cons: "Flight was cancelled"
Pros: "Helpful DCA counter personnel, cabin crew and comfy aircraft. On time both ways!"
Pros: "Short flight"
Pros: "Movie selection and cable channels"
Cons: "My connection was abruptly changed, it took a long time to straighten out, but they eventually did."
Pros: "Quick service - uneventful."
Pros: "Happily, the flight was completely non-eventful."
Cons: "The food and snack choices are quite limited."
Pros: "Loved the Clear/Skymiles fingerprint boarding! Great line markers at DCA as well. Would love to see those in other cities."
Pros: "Excellent service, God flight"
Pros: "Customer services"
Pros: "Delta fo"
Pros: "Great service very courteous crew. Smooth takeoff and landing."
Pros: "Very Comfy plane."
Pros: "Crew was good."
Cons: "Plane was late"
Pros: "Great staff, polite and helpful"
Cons: "Small seats"
Pros: "Good experience overall. Pleasant staff. Movie features were wonderful and helped pass the time."
Cons: "Spent $25 on Main Cabin Preferred when I thought it was Economy Comfort. Did not really change my experience and i'm out $25."
Pros: "Not much"
Pros: "Good seats and very clear"
Pros: "Nothing,really other than the fact that it Got us home."
Cons: "At least offer water. There was no service whatsoever"
Pros: "Everyone was well behaved."
Cons: "Seats are thick but zero lumbar. Back too short at shoulders and I'm only 5'8""
Pros: "2 and 2 seats, all occupied, no distancing."
Cons: "Better seating, boarding from the tail to decrease contact"
Pros: "Seat cramped"
Cons: "It was amazing"
Cons: "Too cold"
Cons: "Seating in Economy plus is tight. No electrical or UBS outlets for charging devices."
Cons: "Wi-Fi was spotty."
Cons: "No tv, entertainment, charging"
Pros: "Did not experience food or entertainment"
Cons: "Overbooking and worrying I would miss my trip"
Cons: "Mechanical delays caused me to miss my uncle's funeral."
Pros: "Not a challenging process from beginning to end."
Pros: "Perfect from start to finish"
Cons: "We never took off"
Cons: "the usual garbage AA flights on CRJ's with poor on-time performance and frequent maintenance issues..."
Cons: "Seating is a bit cramped."
Pros: "Personalities...loved their job. Great to talk to."
Cons: "Bosrdunf staff at DCA. No communication in crowded area"
Cons: "Our audio did not work for movies. The food was super cheap"
Cons: "So many different categories to board!! Same applies to all legs of this trip... it is annoying and completely inefficient."
Pros: "There was surprisingly a great amount of legroom"
Cons: "Food was not good at all."
Pros: "Lost baggage"
Cons: "They have it arriving with me. But cannot locate it. Normally they would know where it was."
Cons: "Lost connection"
Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."
Cons: "Completely ignored for beverage service"
Cons: "Shaky landing."
Cons: "Plane size"
Pros: "Food, OK legroom, complimentary wine & beer on a US carrier"
Cons: "Barely functioning ancient touchscreen system"
Pros: "Allowed us to pre-order with our daughter who needed our support."
Pros: "It did not crash"
Cons: "Delays, baggage loss, how the Airline dealt with both."
Cons: "Bumpy landing in Charlotte. But it was windy and raining."
Cons: "Never got a complimentary beverage. The cart only delivered to some of the rows"
Pros: "Thanks Daniel for making my trip to San Diego comfortable!"
Cons: "Didn't get to upgrade to 1st Class, but oh well :)--"
Pros: "Loved the individual seat back entertainment"
Pros: "It's fine, you know what to expect."
Cons: "No entertainment; no TVs, no music."
Pros: "Quick boarding, no shuttle! Pilot very informative"
Cons: "We were never asked for beverage service.Also when arriving and exiting to retrieve our bags when congested with baggage no room to stand and wheelchairs all at once trying to exit up ramp.Very unorganized and chaotic."
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Pros: "Nice aircraft, clean, comfortable, friendly staff"
Pros: "Considering Mathew was on the way, we did excellent."
Cons: "It was freezing."
Pros: "todo muy bien"
Pros: "All of it"
Pros: "Crew was great. Flights were smooth. Good beverages and snacks."
Cons: "The seats have no leg space."
Pros: "I sat on the aisle. There is no room especially if you put your bag under the seat in front of you. I got hit 2x as the flight attendants moved the cart down the aisle. You can't lean back. I was fortunate to be able to place my coat in the overhead bin which is usually overcrowded."
Cons: "If the baggsge fee was less onerous more people would check bags and make boarding and deplaning faster. For God's sake give people more room between seats. Board people in the back first to spee the process. First window and aisles last. This would improve on time departures."
Pros: "the flight attendant was a little snippy with a couple of the passengers"
Cons: "need to change up the snacks a bit. Maybe offer 2 options? And they are so tiny"
Pros: "This was a horrible experience from the onsite until the landing."
Cons: "Better communication from the beginning and feedback about what was actually going on would have been helpful."
Cons: "Couldn’t control the temperature. It was freezing then burning up."
Cons: "Delays, seat assignment changed, the food"
Pros: "Sidney was extra kind and thoughtful. Pilot made a great landing."
Cons: "Seat was a little uncomfortable."
Pros: "Courteous attendants"
Cons: "My seat smelled like urine."
Pros: "We were 2 min late for check in and the agent got our bags and got them on the plane"
Pros: "Comfortable, pleasant Attendants and friendly Pilots"
Pros: "Crew was great and helpful!"
Cons: "Not enough options for people with celiac."
Pros: "Quick and departure on time"
Pros: "Uneventful, as expected"
Cons: "The stewardess was Young and NOT the epitome of the Friendly skies. She lived upto a my expectatuons of a stereotypical Millenial! She served us, but not well. Not what I have come to expect from the Friendly skies. All others have been gooD or better."
Pros: "Captain came out and talked with us"
Cons: "Delay seemed very avoidable."
Cons: "1.5 hr delay on Tarmac"
Pros: "Courteous staff"
Cons: "Late departure"
Pros: "Everything was as expected from United."
Pros: "Smooth take off and landing"
Pros: "Seat was pretty comfortable, as it goes in coach these days."
Cons: "Original flight booked was for 1:30. Week before changes to 5:30. Then 6:30. Arrive at the airport and flights delayed to 7. Then 730. 8. 830 etc etc etc til 11. No explanation. No food tickets. Rude responses like this gem: pointed out how long I was waiting with no word --> told by a united employee that he's been there since 7am. I point out he's bad to be there. He says he's not. I guess a united volunteer then? Then only handed out water since 'it's a short flight'. Useless."
Cons: "Always quality service, food and plane! My fav!"
Cons: "No issues"
Cons: "We were delayed because the crew wasn't smart enough to ask people to put their purses beneath the seats. A number of us had to get off to check our bags and while we were checking them, a guy flying first class had a bag and while we are checking our luggage the pilot comes out and says "first class? Oh we will make room on the plane for you sir." And as a result of all of this, we missed our spot in the takeoff line, delayed the flight, and we almost missed our connection. Lastly, they overbooked the flight by TEN people. TEN."
Pros: "United hires good people. Flight was comfortable and on-time."
Pros: "I enjoyed the heart warming and friendlyness of the pilot."
Cons: "The running nose sneezing person sitting next to me."
Pros: "Staff were very helpful and friendly."
Cons: "Delay, but not airline'S fault."
Pros: "Plane side checked bags. Kind flight crew."
Cons: "Perfect weather. Delayed an hour."
Cons: "Coach cramped"
Pros: "Not a thing."
Cons: "Ended up missing our connector flight into Boise. They gave us a food voucher and a hotel room. Very pissed off! Made me miss a full day of work on Monday the 23rd."
Cons: "Flight was delayed several times which meant I would miss my connecting flight. Rebooking was challenging and took over an hour. After it was supposedly rebooked on another airline, I couldn't check in because it wasn't booked correctly. Now sitting in airport for the last 10 hours and have another 5 hours until my flight. Not happy."
Pros: "See above."
Pros: "Everything was good."
Cons: "Plane was late and we almost missed our connection in Newark"
Pros: "United service is awful."
Pros: "Flight attendants sence of humor when we finally landed at the right airport."
Cons: "Landing at the wrong airport."
Cons: "The boarding process is ridiculous. Takes forever because it is totally irrational and driven by favoritism. Plus they don't enforce the baggage size rules."
Cons: "We did not leave on time"
Cons: "A 6:30 pm flight that leaves at 8:15? What is there to like?"
Pros: "They had a free snack."
Cons: "Boarding process is better than some, but stinks compared to Southwest."
Cons: "Sitting on the tarmac for 30+ min in Washington."
Pros: "Plane was nice and clean."
Cons: "Having to take a shuttle from one terminal to another in Chicago."
Cons: "Very cold on flights, no blankets"
Pros: "I love the whole thing about it. The take off was nice and smooth"
Cons: "entertainment system stopped working 1/2 way through flight."
Cons: "The long delay waiting for pilots kicked out butts. I'm about done flying United."
Pros: "Crew was helpful and seats were spacious and comfortable"
Cons: "Flight was oversold and late"
Pros: "nothing really"
Cons: "delay tight sits slow boarding"
Pros: "Excellent service and friendly staff"
Cons: "Absolutely not enough room to stretch your legs"
Cons: "Stewardess who had to repeatedly ask a customer to put their mask on said “I hope you get it”. Referring, of course, to COVID-19. Horrible."
Pros: "The emergency row seat was good."
Cons: "The hidden carry on luggage fee is terrible."
Cons: "Good service"
Cons: "A soft drink that doesn’t cost money!!"
Cons: "An explanation of why we arrived an hour late. It wasn’t even mentioned."
Cons: "Nevee fiying fromtier again"
Cons: "Website difficult to use for baggage fee payment. Thanks"
Pros: "see headline!!"
Cons: "see headline!!"
Cons: "I had to pay for a Diet Coke"
Pros: "I got to my destination safely."
Cons: "It was incredibly uncomfortable."
Pros: "Frontier employees are great!"
Cons: "No food, no entertainment, no blanket."
Cons: "No reclining seat, no good, chargefor carry on"
Cons: "Fees for baggage and food"
Pros: "I was seated well on both flights. Window then the isle. For a big man those are great seats"
Cons: "The cost of the food"
Cons: "Uncomfortable seats"
Cons: "Only free water~ no other drinks or snacks w/out paying!"
Cons: "Would be great to have some headbsupport. Most people were trying to sleep"
Pros: "Organization with boarding"
Cons: "Payments for unexpected things. Food and carry on"
Cons: "I was not a no show, and request a refund."
Pros: "My ticket was TSA pre check"
Pros: "I arrived at my destination."
Pros: "Steel seats"
Pros: "No info on delay, extra bag fees, bad seating...good thing is that we made it safely."
Cons: "Long wait on plane after landing"
Pros: "The attendants were very nice. Everything was clean. The climate comfortable."
Cons: "I asked for water and was told they were bringing it. But it didn't come for over 40 min. The attendant I asked seemed to brush me off on others. Also, we sat on the runway over 30 min so we were late leaving Washington DC then when we arrived we sat for another 30 min until the gate was ready for us. It was a lot of delays."
Pros: "Friendly attendants."
Cons: "Incredibly uncomfortable-no foot rest or ability to lean back."
Cons: "Delayed arrival because gate was unavailable"
Cons: "Not even water free. And they lost my luggage"
Cons: "You can't recline your seat!"
Cons: "We were delayed"
Pros: "Convenient checkin and boarding"
Cons: "Uncomfortable seating"
Cons: "When we checked in at the counter they did not inform us about carry-on charges. Most airlines don't charge fees for carry-ons, but frontier does. We had to pay $60 each for small carry-on at the gate. This practice is unfair to people who are not familiar with cheap airline business models. They should be more transparent about their fees on the ticket and at the counter. This cheap airline is so cheap that they couldn't hire enough staffs at the DCA gate. There's only one staff checking in the tickets at the gate and we had to wait until everyone went into the plane to pay for our $60 check in fees."
Cons: "3 hour late departure, no explanation"
Cons: "You have to pay for every single thing-not a cost savings"
Cons: "No snacks, water etc. too long waiting to depart."
Cons: "Frontier doesn't lease enough gates. Waited 35 minutes after landing for gate to clear. Both flights. Frontier late in unloading bags. Waited 40 minutes at luggage carousel. Frontier lost my bag"
Cons: "No complementary drinks or snacks and it was delayed"
Cons: "We sat waiting for a gate upon arrival for 100 minutes."
Cons: "Frontier charges for the most basic amenities that other airlines provide (non alcoholic beverages and carry-on luggage space)."
Cons: "The three hour delay which was only partially explained by weather."
Pros: "Patient attendants with delay and a sick young passenger"
Cons: "Took forever to be served beverages. Just needed water. Probably due to turbulence though."
Pros: "nothing really stood out."
Cons: "check in wouldn't take cash. plane was delayed 45 minutes on the tarmac. very noisey while sitting and waiting (bad hydraulics?). Plane was old, smelly and very uncomfortable."
Pros: "seating was hard..need more cushioning"
Pros: "Well the cost was great until the add ons!"
Cons: "In economy, carry-on $45, 1st checked $40. Advance purchase discount available. Also lets not forget the added charge to pick your seat?"
Pros: "Chairs don't recline. Bags sent to wrong claim area. No leg room. Plane was freezing."
Cons: "I provided my frequent flyer number. You did not provide me TSA Pre-Check ticket. (My frequent traveler number is a TSA Pre-check number)"
Pros: "35 minutes early?"
Cons: "I specifically searched for IAD (Dulles) and you returned results for DCA (Reagan) I think you need to have some type of confirmation window so that people realize that you have switched airports on them."
Airlines flying from District of Columbia to Boise have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Boise
Masks required on board, masks provided on flights from District of Columbia to Boise
Social distancing seating
Middle seats unavailable to book on flights from District of Columbia to Boise
Testing for antibodies, testing for symptoms for flights from District of Columbia to Boise
Waiving of change fees. Search flexible flights from District of Columbia to Boise