|Flights Arrive in||Rome Fiumicino|
|Flights Depart from||District of Columbia|
|Airlines||TAP AIR PORTUGAL, Air Canada, SWISS, Lufthansa, Finnair, Turkish Airlines, United Airlines, British Airways, Royal Air Maroc, Brussels Airlines, KLM, American Airlines, Alitalia, Delta, Iberia, Aer Lingus, Air France|
Pros: Self checkin, there was no line and things moved quickly.
Cons: Flight was almost an hour late because the boarding process was so slow. They took forever and then literally bussed us to the other side of the airport to the budget carrier side, which wasted more time. Was a bit of a joke really. Served seafood snack, not everyone eats seafood.
Pros: Great crew and good seat with enough space.
Cons: Overall is fine !!!
Pros: On time, not expensive
Cons: Really uncomfortable seats, no tv
Pros: The overall experience was great
Cons: It was indeed a good experience
Pros: Would appreciate a voucher for how bad the Flight was. Seriously UAL is using a plane last built in 2004? UAL only cares about taking people’s money not a wonderful flying experience!!!
Pros: Nothing at all.
Cons: A 1 hour flight, delayed. Meant I missed my entire flight and stayed I Ottawa International for 8 joirs
Cons: They didn't offer any compliment food, no water to wash hands in bathroom (had to ask for sanitizer), staff seemed grumpy
Pros: Not much
Cons: Stewardess never smiled once! She was approx age 45 and should know by now how to be professional. Not the start to a vacation anyone would want.
Cons: Baggage was left behind.
Cons: Just except very bad to reserve 24h before by phone impossible to have the number call call geneve airport it was ile fidji a d south pacifica impossible to understand i speak french andlittle english perfortunatly my kids live princetona d boston Thank.you merci yvette ruggeri
Cons: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.
Cons: Nothing. The best airline I've flown across the board.
Cons: Terribly uncomfortable seat.
Pros: Crew was fantastic
Cons: Boarding was delayed by 30 minutes. May have been beyond the crew control.
Cons: Seat comfort
Pros: Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated.
Cons: Our luggage did not arrive at our destination!!!!
Pros: The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom
Cons: Due to a delayed flight the night before, we were rescheduled and consequently missed another flight. Nothing was done about this since it was a separate trip. We had to pay another $1300 for new airline tickets to get back to the US.
Pros: Clean less of the plane
Cons: Entertainment system did not work at all
Pros: Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)
Cons: It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin
Cons: Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00.
Cons: Things were very scratched
Pros: Everything! I never knew that Finnair was such a great airline.
Cons: Honestly, nothing could have been better.
Pros: Crew was nice & didn’t wake me (but once or twice squished by me in the aisle without saying “excuse me,” which I found a bit weird). Food was good. Not too many announcements or interruptions.
Cons: I would prefer more vegetarian options for meals (one of them had only one [chicken] option, & I don’t think it was because they had run out of vegetarian food).
Pros: The food and the fast and efficient customer service.
Cons: There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation.
Pros: Some crew was attentive, others were not. Piloting was good
Cons: Upgraded seats in the planes, especially business class, seats did not work properly or recline all the way, very uncomfortable. Food was mediocre at best, movie library needs updating. I'm also not sure why an older model of this aircraft is used on such a long haul flight.
Pros: Food was really good and no delays. Entertainment also really good.
Cons: Can't really think about something.
Pros: My seat was very comfortable. The inflight entertainment was great. I always love the food on Turkish Airline flights. Check in was easy.
Cons: The flight was 2 hours late. The attendants were a bit cranky....usually they are great on this flight.
Pros: Ronald our flight attendant made our first flight experience to Europe great. He was amazing.
Cons: I would not change anything.
Pros: Crew was very nice.
Cons: A choice between pretzels and other snacks.
Cons: Seat was inoperable and frozen in upright position in business class cabin. Last to order entree had only 2 of 7 choices remaining and fish was extremely unappetizing presentation.
Pros: Easy boarding, easy flight
Cons: Food served a little earlier, with beverages first. There was also buzzing in the headset when I was watching a movie.
Cons: Glad we were able to watch a movie
Cons: Better food choices.
Cons: It was an older plane with no frills. No power cords, tv monitors. The seats were old and didn’t function properly
Pros: Got from one place to another
Cons: Seats are terrible, no entertainment, and high expenses even for soda! Since when is BA in a race to the bottom with all of the other terrible airlines?!
Pros: Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty.
Cons: Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable.
Pros: Seats had tv monitor
Cons: Check in was horrible and inefficient. The seats are smaller compared to most major airlines (Delta, AA, Air France, KLM)
Pros: The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot.
Cons: The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs.
Cons: The business class seats were not comfortable. The volume on my tv was not working . Food was dry and bland. The dressing to the salad was so thick it didn’t come out of the bottle .
Pros: Lost baggage....day 3 STILL no update.
Cons: There was nothing about the trip to like. I still have not made it to Agadir. The flight in Denver was delayed two hours, causing my family to miss all connections. This I turn required me to fork out $1000 additional to make it to my final destination.
Pros: nothing was great!
Cons: Offer food and beverages to everyone
Pros: The plane was clean and seats were comfortable considering 2.5. hour flight; all crew members were nice and friendly; there was some food available for purchase but we didn't buy it since we ate at the airport before the flight. I would definitely fly again.
Cons: no TV or other entertainment options so make sure to bring your own device or a book.
Pros: There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX
Cons: Be like Swiss or Lufthansa. Charge less and give free water and snacks
Pros: Good movies.
Cons: I called United to make sure there was a children’s meal for my 3 year old. There was not.
Pros: Crew were helpful.
Cons: I had asked for a Muslim.mealor a vegetarian but there wasn't anything so I had only cheese and fruits which was a disappointment
Cons: Overbooked, no room for carry-on luggage
Pros: Seat comfortable
Cons: Flight was delayed and overhead bin space was very small
Cons: They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this.
Pros: Good beverage service.
Cons: Over an hour delayj for departure.
Pros: The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated.
Cons: Dozens of high school students screaming and climbing onto seats, crew did not intervene.
Pros: nothing. Plane never left.
Cons: Airlines that actually fly. We ended up renting a car and driving the 3.5 hours from Charlotte to Savannah and actually beat the flight that finally left after 11 pm and landed 1 am. We should have gotten the car much sooner and driven instead of sitting at the airport for 8 hours.
Cons: Could give more time before baggage and check in. Arrived exactly one hour before flight and ohh my god........ Management however pulled some miracle....
Pros: WiFi was fast, entertainment was very good.
Cons: Aesthetically the plane was a disaster. Broken tray table in my exit row seat. Poor updates regarding why flight was delayed. Boarding process was poorly managed by staff, who were more interested in cracking jokes with each other than doing their job. I find that unacceptable, given the situation.
Cons: The flight was canceled; why allow booking for a flight you plan to cancel. Ruined my plans and reason for flying.
Pros: Nice personnel
Pros: All was well but missed my bag and one opened
Cons: Missed my baggage and one was opened and wrapping removed
Cons: This flight had the least legroom of any flight I've ever taken.
Cons: Alitalia is the worst airline company
Pros: The site was convenient and comfetable
Pros: The flight itself from NYC was great, the connection flight was great.
Cons: The worst boarding process I ever seen! The airport people and crew didn’t tell people what’s going on, there was a uhh delay. Big lines of people just standing and waiting. The flight took off 45 min late!!
Pros: Just fine, beverage service was friendly.
Cons: The entertainment system was out the entire flight. The flight attendants were just talking to each other as we left, even when I tried to say thank you.
Cons: The flight had over six hours in combined delays!!!
Cons: The Delta flight leaving Cleveland was a hour and a half late so we could not make our connection to get home and had to overnight in Minneapolis. This is the fourth time in six flights For Delta. I think the Kayak booking algorithm needs to allow more time between connecting flights.
Cons: B.S. all the Delta Boarding groups. Geez, have you lost all common sense! C'mon... I understand the ill/med conditions passengers. How about 1 kid, then 2 kids then 3 kids, w/ cataracts, bladder probelems, Platinum, Gold, Silver, Paper, Plus 1, Plus 2, Main Cabin 1, 2 and 3.
Pros: Crew, exit row seat
Pros: Delay of 1 hour, but flight was good!
Pros: We almost lost the flight because of long lines at customs and the crew waited for us and let us board the airplane.
Pros: Very personable
Cons: Delay in Madrid -
Cons: Toilets were REALLY dirty
Pros: Seats we re super comfortable, better than BA or Swiss for example. Food and drink excellent, gain better than Swiss or Ba, not to say US carriers who are on a league of their own (worse). Flight arrived early.
Cons: A bit more space for placing magazines etc would be welcome
Cons: My seat was broken, so I had to move to another. Fodd options were less than expected. Overall experience was good. Would definitely fly again, but bring my own snacks.
Pros: The crew was efficient and well trained
Cons: The food needed salt and the bread was a little dry.
Pros: Overall everything went better than expected. Flew Aer Lingus from East Coast through Dublin to Rome. Making the connection in Dublin was the easiest connection I’ve ever made and I fly multiple times every month. I would fly Aer Lingus to Europe again for sure.
Cons: We did not get to select the seats. I did get an extremely low priced fare so I was prepared. The seats were in the very back of the plane from Dublin to Rome even though there were many seats open throughout the plane. I couldn’t figure out how to purchase upgrades using the app.
Pros: Got a free seat next to me.
Cons: Plane delayed at one airport and again for 15 agonizing minutes at Dublin as an Aer Lingus ground crew forgot to turn on a parking indicator according to the pilot. Then nearly missed connecting flight made it by running. Nobody would allow someone to move faster through lines for a connecting fligh
Cons: My luggage was delayed and did not arrive to Madrid 2 days later after I had already left the city. I tried to contacted the Aer Lingus but their contact office was at oversea (not in Madrid). It cost me so much $$$ to make international phone call to locate my luggage. But, still without success...
Pros: Left on time. No turbulence.
Cons: Too much time spent at boarding. On luggage missing.
Pros: Food and wine. Entertainment.
Cons: Sat closer to water closet. Maybe more air freshener in there.
Pros: crew great comfortable
Pros: The crew was wonderful. We were in business class which was modest but comfortable.
Cons: Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers.
Cons: There was a group of Swiss passengers very noisy and crew did not asked them to behave.
Cons: The headphone situation was confusing and no charging ports Fairly comfortable for an older plane
Cons: I was surprised by a $120 fee for luggage. I don't remember any indication from Kayak or from TAP about a luggage fee when I booked or when I got confirmation. Further, I found out that if I had indicated that I had luggage 3 days prior to checkin, I would have only been charged $92 saving me $.
Pros: Flight on time
Cons: No gluten free meal available
Pros: On time, crew was cheery!
Pros: The food was very good.
Cons: The entertainment system on the plane could be better, on the flights back from Venice to Minneapolis there were no personal screens for each seat. Instead you had to have a phone. Also, there was no wi-fi.
Pros: Empty plane
Cons: Not being 3 hours late
Pros: The crew did the best they could
Cons: Flight was super delayed with no explanation
Pros: Nothing at all.
Cons: A 1 hour flight, delayed. Meant I missed my entire flight and stayed I Ottawa International for 8 joirs
Cons: Really good business class and convenient pricing
Cons: The flight wad late becsuse of the immigration.
Pros: Crew and on time flight
Cons: Not over selling the flight and making passengers stay over night. I would have loved to be home as planned
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