Pros: "Amazing crew, seats were super confortable. Overall top experience !"
Pros: "The crew was very good. Seat was comfortable."
Cons: "Running water in the bathroom."
Pros: "The crew was v good"
Cons: "The seats and boarding staff"
Pros: "Amazing service. Incredible comfort."
Pros: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Cons: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Pros: "Attentive and efficient"
Pros: "Crew is good. Flight got delayed"
Cons: "Food is good."
Cons: "Excellent service !!!"
Pros: "Everything was GREAT!"
Pros: "Crew was professional"
Cons: "Plane is dirty Food is disgusting Bags treated so badd"
Cons: "The flight is too long"
Cons: "Many of the entertainment systems were broken."
Cons: "Food and seat comfort could be better"
Pros: "The airline was helpful even though the flight was delayed"
Pros: "Entertainment system, crew responsiveness"
Cons: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Cons: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Cons: "Entertainment for a 4 hr flight was terrible"
Pros: "Too tired after almost 24 hours traveling. No complaints."
Pros: "Nice airplane, great crew."
Cons: "Beef stroganoff was terrible"
Pros: "Boarding was smooth; Plane was clean; Flight departed on time;"
Cons: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Cons: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"
Pros: "The flight attendants were professional and polite, I requested low-fat meals and they were good, the entertainment was very good, the air temperature was comfortable, most flights I had were on time."
Cons: "The legroom was a problem. Seats are kind of narrow, and then, with the lack of legroom it’s somewhat challenging to shift your legs, especially when the seat in front of you goes back! I felt like the person was almost in my lap. My cup even got crunched. I think my biggest issue, though, lay in how I was treated after paying $127.00 to obtain a day pass for the lounge each way. For my inbound flight my purse was branded with an “economy” class luggage type tag, and I was made to feel as though I was trying to sneak in. I had to show my boarding pass a number of times to employees after asking for the location of the lounge in order to be directed there, and then my credentials were examined as though I was trying to get into Fort Knox. Upon arrival at the desk, I was somewhat tersely informed that I had 6 hours. I went out of my way a bit in order to fly Qatar, which is supposed to be so wonderful, and I was underwhelmed. I’ve had better experiences on Lufthansa and Turkish Airlines."
Pros: "Excellent service. Excellent quality of food."
Pros: "The crew service"
Cons: "The cost of internet access"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Excellent service from the crew. Flight on time."
Pros: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Cons: "The food"
Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"
Pros: "Service great and on time"
Cons: "Lounge in Cape Town was bad."
Pros: "Again, the crew were top notch"
Cons: "Comfort and available entertainment were so-so"
Cons: "I did not like the entertainment because it did not work well!!!!!"
Pros: "Crews and quality of food was great"
Pros: "Crew had amazing customer service with a badly serviced plane"
Cons: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."
Pros: "SPECIALLY THE CREW SERVICE EXCELLENT"
Pros: "Quick and easy boarding and decent crew."
Cons: "Food wasn't great, but edible. No options for a vegan who didn't choose a vegan meal as the flight was booked last minute. Unhealthy food."
Pros: "Everything was great except the plane from Doha to Beirut it was too small with no seat screens and bad c music channels and non-comfortable seats !! :( otherwise everything was great !! I like Qatar airlines and don't hesitate to travel with them again Thank you"
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Pros: "The aircraft was kinda old.. There was no usp plug to charge ur phone. . This was an issue for me. . I was out of charge and i wanted to make some calls after landing"
Pros: "Was the crew amazing"
Pros: "The crew and the flight was well managed. Overall, I would fly MEA again and recommend it to someone else."
Cons: "The entertainment was dated and not of good quality."
Pros: "Professional staff."
Cons: "The flight info on the screen has to be much better"
Pros: "i couldn't check In, and i had to purchase a new ticket from airport. i hope i can talk to someone who can help me"
Pros: "Friendly crew and smiling"
Cons: "Entertainment movies being cut off before landing and long advertisement ahead of starting movie"
Pros: "Super safe and comfortable"
Cons: "The food"
Pros: "The crew were amazing, beautiful flight and super landing"
Cons: "Keep it up"
Pros: "Everything was as expected. Felt like there was more leg room than other economy flights."
Cons: "It was a short flight so I can’t complain very much. The food was underwhelming."
Pros: "Great food, big bags of peanuts, great entertainment options with high quality earbuds provided."
Cons: "Standard legroom seats that move forward if you recline- meaning if you are tall you cannot recline"
Pros: "An okay flight"
Cons: "Everything But still a cheap short flight"
Pros: "Quick boarding, no hassle, great crew"
Cons: "The food isn’t interesting, but that’s okay for a short leg"
Pros: "Crew on floor and boardind"
Cons: "Very hot in the plane"
Pros: "Plan was full but loading of passengers and most importantly managing their hand luggage was incredibly efficient and timely."
Cons: "Overall a great experience"
Pros: "Very spacious and new aircraft from MEA. What’s more, the captain landed the plane exceptionally smoothly but that’s no surprise from coming from that airline."
Cons: "Flight was later Seats are not comfortable"
Pros: "Food & service"
Cons: "Legs room Delay in departure without apology or explanation Duty free cabin crew didn’t come back to take my order"
Pros: "Always a pleasure to travel with MEA!!!"
Cons: "When u r listening to a movie and the crew speaks to the passengers the voice is extremely high. Very disturbing"
Pros: "Direct flight"
Cons: "Food and entertainment selection can be improved"
Pros: "Straight flight"
Cons: "Good was mediocre"
Pros: "Even though the flight was short, the still served us a very nice snack. Also the seats seemed to have more leg room that other airlines."
Pros: "The service is amazing!"
Pros: "Kayak is a wonderful site for ticketing."
Pros: "Lots of extra space. Good movie choices. Headphones provided. Thanks for everything"
Pros: "Very good crew and smooth flight"
Cons: "Upon arriving to the airport I was informed that they had cancelled the booking for no reason. I had to buy a new ticket at the airport for double the price. Now I am concerned about my credit card information being on such an insecure website."
Pros: "Staff were so nice"
Cons: "Food is so so"
Pros: "good service"
Cons: "plane was very late"
Cons: "Boarding..no priority for families with small babies"
Pros: "The crew is very helpful and very friendly"
Cons: "The delays while boarding"
Cons: "Everything Delay in departure No earphones No pillows"
Pros: "I like the new plane and its cleanliness, the professional take off and landing, the friendly welcoming and the helpful crew. There was no food due to the short time of the trip, however, a juice box was offered and other on call request were fulfilled."
Cons: "The delay in boarding and departure is not a respectable or a pleasant issue, irrelevant of any cause."
Pros: "Best service, comfortable and pretty crew"
Cons: "Flight was delayed for almost an hour!! You have to wait for double the flight duration, which doesn't make much sense."
Pros: "I was surprised on my short hour long flight that they still served a food tray. Sandwiches were OK, also included a pudding cup, a juice box and a water cup, more than expected and pleasantly surprised."
Cons: "Even after online check in I could not enter through security until I checked into the airport counter, streamlining that process would be more appropriate, especially if you arrive at the airport an hour before the counter opens."
Pros: "Staff smiles"
Cons: "The sea food pasta is not a plate to suggest during flight as it was prepared the night before in Beirut took the flight beirut Istanbul at 8:00 am and then served at 11:59 am in board ist beirut It was a very bad taste"
Pros: "The flight was very comfortable , taking off and landing were Excellent , didnt feel at all any bumping againt runway"
Cons: "Cant say much that i didnt like it but there was a chewing gum left on the duty free guide book was left there and Passed unnoticed by cleaning staff"
Pros: "It was fast"
Cons: "The passengers were too loud"
Cons: "The check in process in Beirut is a DISASTER - not clear where to check in and no one will answer a simple question accurately. Finally decided to use the online check-in kiosk and went to the 'baggage drop' and was told it was 'only for business class and my gold card didnt count'. The airline and the flights are OK, but the situation at Beirut airport makes you want to use ANY other available airline option."
Pros: "The flight was on time."
Cons: "Luggage services was extremely irresponsible in returning my lost baggage from Heathrow."
Pros: "As usual , welcoming crew"
Cons: "Delay for more than an hour"
Cons: "Very bad checkin - Staying in airoplane in Riyadh airport for 3 hours due to problem in baggages - missing the connecting flight and stay in beirut airport for 9 hours - first and last time to get MEA ticket"
Cons: "The food was very poor and tasteless , too much bread and it was cold. The choices of movies was poor."
Pros: "Crew was very nice. Everything was lovely."
Cons: "It took a very long time to get my credit card processed for extra luggage. Then flight was delayed."
Pros: "Every single flight of the four flights I flew on my trip were delayed. There was no communication from the crew members that the flights were delayed. Worst flight ever."
Cons: "Better customer service"
Pros: "The only thing is good, they gave us a room for the missing flight which is because of them. Poor customer service, no communication, the flight is always late and you will miss your flight."
Cons: "Get organized and explain for the passengers why there is a delay."
Cons: "Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used."
Pros: "On time"
Cons: "Send notifications"
Cons: "The Business Class lounge was OK, but we were through late at night and there was very little hospitality offered"
Pros: "Seat very comfortable and service was excellent"
Cons: "The quality of the sound and image of the movie was not good"
Pros: "Good crew. New plane."
Cons: "Leg space was tiny. Uncomfortable seat."
Cons: "75’ delay with no info One toilet out of order No safety checks by crew"
Cons: "Im still not st my destination due to delays of the airline"
Pros: "Great flying experience"
Pros: "Comfortable economy"
Cons: "No entertainment options; no coffee/tea service"
Cons: "Aberu had a bag of less than 20kgs and they dont let her send it from addis ababa. Plus the small bad sent was not received. Very bad"
Pros: "The crew was friendly and the seat with comfortable"
Cons: "The crew run the safety video after take off it’s should be before take off .."
Cons: "Lagos Cairo flight is very poor and old plane, and we had 2hours delay Cairo Dubai better plane but due to the delay initially another delay in Cairo"
Pros: "Short flight"
Cons: "Quick orocedure"
Cons: "The delaying of the flight for almost an hour with no obvious reason !! Not respecting other people’s schedules and no compensation whatsoever... very poor management..."
Pros: "Once on board fine..."
Cons: "Having to pass three security checks, nothing rude, but over the top."
Pros: "Big plane, multiple boarding points. Food did its job & helped with the long flight. Movies weren't expansive, but good choices to kill the time."
Cons: "The crew did not have the key to unlock to doors leading to the plane, which forced everyone to wait 30 mins standing in line. It was quite silly! It delayed our flight about 30-45 minutes - not much, but really painful when the flight is almost 12 hours. The crew didn't tell us what was happening either, but it was pretty obvious."
Pros: "I am so grateful and appreciative towards the staff. My flight was delayed and therefore I was very late to the gate. They let me on the plane - a big thank you! I was also in such a rush that I dropped my passport holder and they picked it up and returned it to me. The food was surprisingly good too. The service during the flight was also very good."
Cons: "I couldn't get my boarding passes online or at the airport kiosk after already checking in online before getting to the airport. I had to wait over an hour in line at the checkin desk just to get my boarding passes. The boarding process in Cairo was even more chaotic with unnecessary multiple disorganized checkpoints and line ups."
Pros: "I really enjoyed when the plane LANDED at my Destination!"
Cons: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."
Pros: "Direct flight, nice crew and professional pilot, didn’t feel the plane touching the ground while landing"
Cons: "Definitely not cheap flight ;) Food is no good , bathrooms were not clean and flight crew refused to clean it !!!"
Cons: "Everything is good except the crew. They are trying to provide my family their number for to make friendship !! It is bad behavior from them."
Pros: "Cheap flight. Boarding was quick and thats about the only thing good."
Cons: "No Wifi, no alcohol, and food was terrible."
Pros: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Cons: "The movie selection didn't have many classic movies."
Cons: "Very good I'was very happy but the airplane was old special The one from Egypt to Djeddah."
Pros: "I visit it before I like this country"
Cons: "Flight delayed for over two hours"
Cons: "For this trip, there were no individual screens. All customers had to watch the same movies for a 5 hour trip."
Pros: "Duration of fligjt"
Cons: "The flight took off and passengers were still putting bags up and there were at least people still standing in the aisles."
Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"
Pros: "Crew was super nice and helpful. Flight schedule was on time."
Pros: "Boarding process extremely fast, starting from check-in till boarding. Take-Off on time. Very smooth landing."
Cons: "Crew lacks practical experince, especially clear due to the that flight was almost fully booked. Some lack of control or responding to passengers eventually was clear."
Pros: "Crew was lovely"
Cons: "All was fine"
Cons: "Please note the wrong gate was included on our ticket and announced shortly before the flight so passengers had to run from half way across the airport. Then there were two flights announced for the same gate even though the Baghdad flight was over an hour later. Therefore the gate was jam packed and passengers flying to Amman were unable to access the gate. In all it was complete chaos easily avoided by making sure to correctly identify gates (or leave blank) on tickets and to announce the second flight AFTER the first flight concluded boarding!"
Pros: "Time..... everything was on time no late ..flight take off on time with good security Processing"
Cons: "Nothing really"
Cons: "There were announcements about the flight being delayed which were difficult to understand. On announcnent of the boarding procedure, families with children were not given priority and all passengers were called on together raher than by rows (BACK TO FRONT) so boarding could take place without delays!"
Pros: "They make us feel the tickets are discounted, and when you arrive to the airports for international flights which is normally allowed 2 luggage, they informed us we are allowed only one bag and charge for the second bage $125.00 also they told me that my carrying on is too big and charge me another $125.00 . I have had traveled with the same carry on many time but that's the new way of EGYPTAIR scams. Will not travel with them anymore..... They're the worst service, you will only see the cabin crew during the meal time , with almost 12 hrs flight you will see the crew only twice !!!!! The worst experience we ever have"
Cons: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Pros: "Piloting was good"
Cons: "Food, no coffee offered"
Pros: "Seat screens and direct flight"
Cons: "The bathrooms were so dirty and were not cleaned during a 12 hour flight."
Cons: "flight was delayed 1 hour no explaination."
Cons: "Entertainment to be improved"
Pros: "The hotel layover service they provided for free since I was flying more than 6 hours from the time I landed. (Not sure if that was the airline or airport.) They were very prompt about providing my vegetarian meal prior to meal service."
Cons: "The food was mediocre and the TV screens were terrible quality and it made the movies appear to be from the 1950's. The plane felt old and dirty."
Pros: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Cons: "Traveling to Greece in off peak season."
Pros: "Overall satisfied.."
Pros: "The crew was friendly and courteous."
Cons: "Make seats more comfortable and food more tasty"
Pros: "Newer aircraft. Fantastic service"
Pros: "The attendants and ground crew helping me was excellent."
Cons: "They ran out of food! There were no snack and I had to go without food from AUH to IAD. No snacks either. The focus was on selling food. A truly sad experience. I thought Ethiad was among the top 5 airlines but this experience puts the worse that the top 25"
Pros: "Etihad crew are awesome. The A380 is the best plane in the skies"
Cons: "Free upgrade to business class? Because everything was perfect!"
Pros: "Crew was cordial"
Cons: "Check-in - it took 2 hrs to check our bags"
Pros: "Crew, food and beverage"
Pros: "Flight was on time and arrived a bit early. Seat was comfortable."
Cons: "Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre."
Cons: "The experience with travel agent (vayama) was worse than etihad, everyone know that etihad is not the same level like before, but booking through kayak- bayama was the worst where they didn’t reply on all my emails/ even wheb they did they didn’t answered mg questions, they couldn’t help if i want to book my seat or change my return flight. This is not my fiest time to use kayak app but this time was thr worst and it changed my mindset about travel agents, unfortunately my friends were correct when they said to book directly through airline not kayak..!!!"
Pros: "On time, confortable flight. Love the A330 seat arrangement."
Cons: "Boarding a bit chaotic at Abu Dhabi airport and there was no electronic display indication at the gate that it was the flight to Beirut."
Pros: "Crew, food and time schedule."
Cons: "Need more relaxation on carry on bags."
Pros: "I liked the cooperation of staff and the way they took care of me. Staff Took care of my request immediately and made sure I was comfortable. It was a blessing to travel in Etihad. In future , I will travel in Etihad only. I am planning to travel in June again and will book my ticket in my favorite airline, “ ETIHAD”"
Cons: "N. A."
Pros: "Didn’t have much choice for vegetarians.. food was not good atol"
Pros: "The air staff were so good!!! So friendly and so attentive!!"
Pros: "The was very poor they even offer use a drink on the first flight waited 15 mins for a coke that was died when the Gabe it"
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Seating was comfortable. Plane arrived on schedule."
Cons: "I couldn't chose the Hindu meal when I booked ticket from Kayak and I had to suffer my entire journey not having food"
Pros: "Really nice crew and helpful. Food excellent"
Cons: "Older plane and a bit cramped for a longer flight"
Pros: "The food, the entertainment, the fact that the airline staff could speak English and that some of them were actually helpful"
Cons: "The upkeep of the airline, some of the airline staff to treat all passengers as one as I noticed more than an unusual amount of passengers were favoured over one another. A minimum flight of 5 hours was served with just the one meal. We were served lunch at 930 am on one flight. The observations in economy aren't as important as business class. Only if we could all afford to travel on business class."
Cons: "Great staff"
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "Everything from chek in in LA to the Arrival in Abothbi"
Pros: "Airplane was comfortable and entertainment system very good"
Cons: "I spent 15 minutes on the phone to Abu Dhabi at my own expense (international rates, no free phone number) 3 days prior to this flight to order a vegetarian meal. The phone consultant assured me she'd ordered it. However onboard the flight attendants said it had not been ordered and even accused me of not phoning up. I almost had to get out my skype phone records to prove I had tried to order the meal. One flight attendant said he would order it for the next leg of my flight, but when i got on that flight it showed he had not ordered it. I had tried to order this meal 5 times via the etihad website and it did not work. I also added my frequent flyer number which showed as going through, but it did not register (a fact i only found out after the flight). Also felt uncomfortable with the fact the safety video was only half translated into English. Arab speakers had a travel prayer said, English speakers did not get the prayer."
Cons: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"
Pros: "staff were great"
Cons: "a little bit of a late departure"
Cons: "Food is getting boring. Chicken fish or beef every time. Plane was old. Entertainment choice not good. Crew forgot to bring wine for the main course. It's about 50% of the standard of the A380."
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Cons: "The food was horrible"
Pros: "I didn't like anything"
Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Cons: "Luggage claim process"
Pros: "Services n hospitality"
Cons: "Washroom maintenance can be better."
Cons: "Hair was served in the food and the etihad airlines did not do anything other than offer a mere 10k goodwill miles and said even that they don't do but we're doing me a favor by doing so. I would never travel again on this airline ever."
Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."
Cons: "Flight attendants (crew) need to be a bit more passenger friendly. Most of them just don't care about good service. I am a frequent flier having flied for 30 years nationally and internationally via numerous airlines. I am an "easy" passenger who is not demanding in any manner. So this opinion comes from a person like me."
Pros: "Perhaps since it is in the shadow of Emirates, Etihad has been neglected. It is a truly outstanding airline."
Cons: "No frequent flyer sharing with Delta, unlike its partner Alitalia."
Cons: "The seat did not reclined. My wife was pregnant 6 months with twins and needed to recline the seat. I think I would reconsider booking with Etihad in the future."
Cons: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"
Pros: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Pros: "Nothing it was just average."
Cons: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."
Pros: "Every thing was good except one thing my wife could not walk and she need weel chair we ask for it but or seets where put in middle and not in special need as it's a bit long flight hir leg became realy bad condition because the space in seets where quiet less by the time we land at airpot situation became very bad so pleas take care of ppl who realy cannot walk now we are in hospital for for more support."
Cons: "Every thing was good except one thing my wife could not walk and she need weel chair we ask for it but or seets where put in middle and not in special need as it's a bit long flight hir leg became realy bad condition because the space in seets where quiet less by the time we land at airpot situation became very bad so pleas take care of ppl who realy cannot walk now we are in hospital for for more support."
Pros: "Alitalia customer service and crew service was Excellent."
Cons: "Eithad crew service in Business Class from Bangalore to Abu Dhabi was very poor, not polite, my wife asked for some meal and five minutes later cabin crew staff brought a tray without any meal, saying that she asked only for bread with butter ¿¿¿¿???.... Never in my life I heard in Business Class such a stupid pretext for not having what a passanger ordered. But that was not the final of our story, as Business Class passangers Eithad arranged previously a hotel for eight hours until we catch our Alitalia flight to Milan at 8:55 am, but nobody took us to the hotel, in Abu Dhabi Etihad staff told us that we have to pay for that transfer. Once we reach the hotel paying our taxi, the hotel staff told us that the reservation was for the next day and that we have to pay for our staying ¿¿¿??? I cannot believe how bad is Etihad service, never in my life I will buy a Etihad ticket again unless I receive a trully and sincere apologize. We had a very bad time flying whith this airline, a horrible experience. Etihad, how are you going to compete whith Qatar and Emirates? With this service there is no way this company can succeed among those competitors."
Pros: "Not a specific thing"
Cons: "The food was awful, the entertainment and wifi were cut off 30 minutes before landing, seats were not comfortable and LA crew were not cooperating at all."
Pros: "Staff at check-in were so courteous and helpful. Cabin crew were professional, very friendly, helpful and elegant. I enjoyed the inflight entertainment."
Cons: "WiFi was what I expected. Food is constrained by what is possible on aircraft. Why no small bottles of wine, only individual glasses(cupfuls)?"
Cons: "-Asked for one piece of extra bread. Was told no, the cabin crew as to eat before I do. -Delayed boarding caused me to miss my connecting flight and have a 5 hour wait. -Non helpful cabin crew about connecting flight. Would just answer yes yes to any question I had -Extremely unhappy. I Would not recommend or ever fly Ethiad again if I had a choice."
Pros: "Staff was fantastic, bathrooms kept very clean & food was good."
Cons: "Space of leg room for economy seats. Most international flights for economy have more room."
Had a bitter experience with RJ, and had the challenge to login to account no information about what went wrong and not being able to select the food option after check-in flight they don't have any vegetarian food option on the flight, and they told us to have to select the food option before boarding :( i had the challenge of login into my account, with explaining all the details to crew members they told they don't have any vegetarian food to serve for my entire family throughout the journey and my baggage does not arrive to the destination on time. Overall its very bad experience for my entire family
Cons: "Windows locked dark for whole flight in the DAYTIME going over spectacular scenery in Norway and Greenland. No eye shades given out. Totally depressing. Food very mediocre with nothing Arabic in spite of great Arab food."
Pros: "Seats were comfortable."
Cons: "Bathrooms could be a little bit cleaner"
Pros: "Smooth takeoff and landing. I fly frequently with RJ, i had a way better experience with them before"
Cons: "Food was tasteless. one of the crews seemed angry and pissed at everyone for some reason. My chair didnt decline back"
Pros: "Crowded people around even the crew speaking loud over several rows."
Cons: "Four hours flight with only a little snack, plane was not cleaned up ( pillow and plaid from before upon our seats )"
Pros: "The crew was amazing, clean airplane, great food and service and options, clean bathrooms."
Cons: "Avoid flight delays in the future and respect the flight schedule"
Pros: "Friendly pilot and crew"
Cons: "Delayed planes are always annoying. The flights to and from ended up being delayed about an hour each way."
Cons: "Absolutely the worst flight and airport I have ever experienced. I will never travel royal Jordanian ever again!"
Pros: "Greatest crew ever."
Pros: "The flight crew and cockpit crew were amazing and they did their job professional and kindly way."
Cons: "Every thing was great."
Pros: "Seats were really good and the crew hospitality was awesome"
Cons: "Dirty bathrooms!!!!!"
Pros: "Great crew, very comfortable plane. Everything was on time."
Cons: "The vegetarian option was not vegetarian as it contained fish. O'Hare was under construction and signage from the domestic terminal to international terminal was poor."
Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."
Cons: "Flight was delayed 3 hours. They could improve on that"
Cons: "We need to be reimbursed for our flights that THEY canceled."
Cons: "They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again."
Pros: "Service and food"
Cons: "Old plane"
Pros: "Crew was helpful"
Cons: "Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work"
Pros: "too short to judge, but arrived before schedule."
Cons: "Too short to judge"
Pros: "I arrived safely to Detroit"
Cons: "There were so many women wanting to change their seat because they cannot sit next to a man . . . . There was a woman crying because she wanted to sit next to me and the flight attendant told her no and that she needs to go back to her assigned seat. If seats are available after boarding they will move her to another seat is what the flight attendant said. Alot of male passengers volunteered to move to accommodate the women that cannot sit next to a man. As a suggestion maybe while booking a ticket a passenger can select the option of sitting next to women or men only. My screen stopped working about an hour into the 12 hour flight. More options for food would be another suggestion."
Pros: "Horrible airport security measures- missed flight Kayak failed to assist. Airlines and airports horrible in assistance"
Cons: "They did not offer snacks nor drinks in between the first meal and the last meal ,which was a duration of 8 hours in between."
Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "Inspectors checking your personal hand bag with gloves on their hand getting into every pocket."
Cons: "Too many screaming babies and toilets that didn’t work along with the crew that didn’t care."
Pros: "Had a great seat"
Cons: "They didn’t offer basic beverages"
Cons: "Informed by email at 9.30 the previous evening that flight was delayed for 3 hours. Delayed at airport for a further hour. There was no explanation or apology. This must have caused major problems for passengers with f;light connections and for the many who had to get up and go to work the next day."
Pros: "I kept calling the airline and no one answered to change the dates because of a passport emergency and ended up missing the flight"
Cons: "No one answers in case of emergenciess"
Pros: "Very nice staff expert captains"
Pros: "On time and very efficient"
Cons: "The food offering was poor"
Cons: "Worse Flight ever seen . they charge me $210 for my handbag when I'm stop in Jordan Air port for connection to fly to US right before the airplane door . they told me if I don't pay they will cancel my ticket ."
Cons: "The airline canceled my return flight without notice because I did not board an earlier connecting flight."
Pros: "Good flight"
Cons: "Normal flight no entertainment"
Cons: "I'll was good"
Cons: "I asked for a window seat and I have platinum card. I was told to check at the counter. The counter lady said there is no window seat available and the whole row of three seats was empty! As soon as I entered the flight it had an urine like odor through out the flight. I travel a lot in this airline and this is the first flight that had that odor. I will fly again and if that continues I will consider changing the airline."
Pros: "There was a lot more leg room than I'm used to, and the staff were very pleasant and helpful."
Cons: "The seats were a little narrow and maybe it's because of buying through kayak but I didn't have any options for food as a sanctimonious vegetarian. Movies a little old but they had Die Hard and Office Space so who cares, baby?"
Pros: "Good service, comfortable aircraft and very good info entertainment"
Cons: "Waiting to take off from Heathrow airport."
Pros: "ماشي حالها كرحلة قصيرة"
Cons: "لا يوجد تسوق حر على متن هذه الطائرة الطائرة غير نظيفة تأخرت الطائرة نصف ساعة عن موعد الإقلاع"
Pros: "Afrithng nice"
Cons: "That alcohol saeling"
Pros: "Modern aircraft"
Cons: "Food is terrible Service is marginal They serve a mediocre meal right after takeoff then you don't see them again until right before landing with a dry snack"
Pros: "The service was good and the seats were a good size for economy. Good selection of in flight movies as well."
Pros: "Our own tvs. Service was friendly. The tint windows are pretty cool. It did create a quieter atmosphere."
Cons: "We were in the clear tunnel waiting to board and could see the luggage being checked by dog, next thing, the dog lifted his leg and peed on my luggage. I knew it was mine because it's a very bright lime green. Not happy about that. Everyone in the tunnel saw it too. Food was so so. The snack was a joke, a bun with cheese and one tiny slice of a cucumber. Would've rather had chips or pretzels or cookies."
Pros: "More food please"