Pros: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Cons: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."
Cons: "Paid for extra leg room seats and didnt get them"
Pros: "Wonderful trip"
Cons: "A little rough air, but all was good"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Cons: "There was no complimentary toothbrush, and socks to wear like other international flights. To disembark from plane you have to go down stairs, which is not easy for seniors. And the same to board in the plane."
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "No sweets were served in any meals. Not even a chocolate candy."
Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."
Cons: "One food option.. VEGETARIAN.. when asked the crew member as to why vegetarian only.. she said not sure, but may be because most of the passengers were vegetarians.. REALLY????? Also no ice with drinks.. because they didn’t have ice!!!! But apart from this, it was another quality Etihad flight. Just didn’t expect the above inconveniences from Etihad! This is the first time I experience this with them."
Cons: "I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight"
Pros: "Good flight, punctual. A330 seating layout is great. Please keep using these planes."
Cons: "Meals could be improved"
Pros: "Flight was very comfortable from boarding to landing."
Cons: "Food was just very normal and lack variety. Should provide more options."
Cons: "My family was unable to get seats together."
Cons: "5 hours flight took 8 hours"
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Pros: "Great and very patient crew!"
Cons: "Boarding process chaotic"
Pros: "Kind of similar to Indian food if possible. Thanks"
Cons: "Three of is were travelling and they offered food only l to two of us..i think they thought my three year old doesn't need food..and on my flight to Kochi the crew was so mean.."
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Cons: "Flight was very delayed. I have been flying from DAC using various international airlines, none had this much systemic delay."
Pros: "Crew, service, more seat room."
Cons: "Chaotic boarding but that's it!"
Pros: "The plane was fantastic, although my experience is slightly more skewed towards a positive one given the flight was fairly empty and we were free to choose alternative seating after takeoff. The plane itself was fairly comfortable, a noticeable step up from budget lines, and the staff were an absolute dream. Very very friendly, never seemed put out and frequently checking on passengers. The difference of inflight entertainment technology was certainly VERY noticeable & I actually preferred it. Better, clearer, bigger screens. It just changes the experience for the passenger if we can be happily distracted."
Cons: "Really only the food. There was one meal which I didn't eat after tasting - it was just tasteless and not worth eating. A scone sandwich would have been more preferable. I still believe the standard of inflight food could be raised a notch or too, even if it was looking at a company like Pret A Manger and offering some nice sandwiches, fruit and soup, that would be more desirable and satisfying."
Pros: "I didn't like anything"
Cons: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Cons: "Could not do web check in jet airways website. Apart from it, everything was good as they were Etihad flights. Hyderabad airport was unorganized about checkin process. Except that, everything about Etihad was a great experience. Food, service crew, lounge areas, aircraft comfort and entertainment were great."
Pros: "Super short, but crowded flight."
Pros: "The crew was very friendly, greeted us with a smile, and were there to help when needed."
Cons: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."
Pros: "The crew was very friendly, greeted us with a smile, and were there to help when needed. They were helpful when the flight got delayed because of fog."
Cons: "The food was bad. Requested for Asian Vegetarian Meal on Etihad website but was served the vegetarian option. I also heard a passenger complaining that she requested for a vegetarian food but was given a meal with chicken."
Pros: "The seats reclined in a better way giving more room. Crew were very happy, engaging and helpful to the Extra Mile when it came to kids and the older passengers. Always polite too."
Pros: "Every flights I onboarded Was nice. Crew members were nice and Co operative. Diwali surprise was really great."
Cons: "Flights was delayed by 20 mins from JFK airport to Abu Dabhi. Food was horrible. No desert provided. Juice was not natural. It was sugar added juices. Two hour free Internet never worked. Landing was not smooth."
Pros: "Bussiness class was excellent."
Cons: "Food pathetic & bogus movies"
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Pros: "Travel bag (with toothpaste, socks, etc) was given."
Cons: "1. Food choices from NYC to Abu Dhabi were only lamb or Indian cuisine (chicken kofta or veg), no seafood option. Very few extras were given with the meal or between meals (no fruit, candy bars, peanuts, etc. on the flight). 2. Entertainment was stopped 30 minutes before arrival."
Pros: "Take off on time. Arrival early."
Cons: "Nothing not to like."
Cons: "The food was just ok here. And if you sit in the rear it is cold by the time or gets to you."
Pros: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."
Pros: "The food was was alright."
Cons: "Major first flight to Abu Dhabi has been canceled. That took place around 5 hours. Then the whole journey has been rebooked and I reached the final destination after 10 hours of the previous schedule with lost baggage."
Cons: "Seats are 90 degrees even in long trips (uncomfortable)"
Pros: "I liked the fact my request to sit with my wife was successful and we both got exit rows. Staff were very professional and friendly."
Cons: "Check in took took long and it would be better if you could use more technology to speed up the process (e.g.) check in via email and check your bags before you get to the airport so you can just drop them off."
Pros: "The Inbound flight service to India was okay"
Pros: "Staff was wonderful & bathrooms were kept clean which was nice. Food was ok, a highlight was a Klondike bar at like 3am. That made my flight!"
Cons: "Leg room was very tight in economy. Same as flying domestic but it was international."
Cons: "Food was bad. Seats were not comfortable especially for such a long flight"
Clean, timely, professional.
Pros: "Seat felt very uncomfortable and as though it was about to break! Very cramped."
Pros: "Basically nothing"
Cons: "They should do announcements properly, and the crew attitude is awful."
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "All good"
Cons: "The website does not describe baggage allowance clearly as compared to other airlines. It lists “excess baggage weight” but not the 15kg limit. The choice of 15kg as the limit is a BIG problem for international travelers who may be coming for longer stays. Air India has a much friendlier policy for checked and carryon baggage and I would choose it by far. We were charged for every kilo even though prepay options online were not user friendly. 4 thumbs down, way down."
Cons: "The boarding was poorly managed."
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "No entertainment very bad seats no blanket when asked for"
Cons: "Co passengers"
Pros: "we lost our bags"
Cons: "we lost our bags"
Pros: "nothing, they did provide us with refreshments for flight delay."
Cons: "everything has to be improved"
Cons: "To avoid travelling by indigo would be better"
Pros: "Cleanliness, and punctuality."
Cons: "Choice of food available. Since it was lunch time, proper lunch type food should be available, and not just snacks."
Pros: "Punctuality, and professional service."
Cons: "All good."
Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."
Pros: "Professional and on time. 2 best things about Indigo"
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "6E Prime was value for money. But food promised was not given as a part of it despite asking."
Cons: "Flight 6E 188 to Chennai supposed to leave at 6.20 AM got cancelled by airliner. Lot of discomforts faced. Indigo should pay me penalties to me by three times the charge."
Cons: "45 minutes in the checking queue. And long queue at the boarding gates. Please get your act together. All it takes is a little forethought and efficiency — not many people looking busy and doing the same thing."
Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Cons: "Waited close to an hour for collecting baggage at the terminal"
Cons: "Flight was on time. Crew were professional."
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Pros: "It was good flight. Mainly impressed by professional cabin crew. Check-in process could be better as there was no one at priority check-in desk and no sign for the same."
Cons: "We asked one of our hand bags to be checked in. But was told we will be charged."
Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."
Pros: "On time"
Cons: "Courteous and efficient staff."
Pros: "Good and friendly staff.Food is good"
Cons: "Need to get more organized with lines. Discipline at lines should be followed . They kept on changing gates once I understand twice is okay not 4 times . Also no point on charging outrageous amounts for excessive baggage for international customers."
Pros: "Friendly attitude"
Cons: "Charging for food or beverages"
Cons: "Boarding process can be improved. Clarity of announcements from crew needed as well"
Pros: "the airline manage the well UPTU issuing boarding pass."
Cons: "Airline doesn't provide inflight meals moreover they do not accept Indian currency, the currency half the country from which they are operating. They were accepting credit card to be charged in US dollar or cash in Qatar Riyal for the food amount. I offered to pay through credit card but two cards has failed while third was accepted. There were many passengers who were not carrying case in Qatar Riyal and their cards work not successfully swipe,therefore they remained hungry. This is in human and no airline on international route is allowed to do so"
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Pros: "No delay proffesioal staff and efficient work and space"
Cons: "We are foreign students and when we purchased our ticket we were not given the option to buy a student price ticket in Kayak or at the indigo counter at the new delhi airport. We were charged 3000rps each for overweight luggage and the staff at the check in counter in Jaipur were really rude about it. After having paid an extra 3000 rps which was almost like buying another flight ticket to new Delhi for just a 35 min flight, our flight was 1 hour delayed!! Definitely we will NEVER fly with indigo again!!!"
Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"
Cons: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Pros: "In an Indigo flight, there is nothing to like"
Cons: "The fact that Indigo did not allow us to change the flight and made my wife to rebook the return flight"
Pros: "It was delayed by 1 hr. There was also rats and mosquitos in the airport and only one option for food and drink that wasn’t very good. But aside from that once one the flight everything was fine."
Pros: "Kayak service is not good"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Overall experience"
Cons: "Over expensive food"
Pros: "The staff tried to be helpful, but they were not."
Cons: "I booked my flight through Kayak, which redirected me to Kiwi.com. They in turn booked my flight and sent me my tickets in an attachment that wouldn't open. When I tried multiple computers, the website said, system down. So I couldn't print my itinerary. Hence, when I got to the airport, they wouldn't let me in. After two hours of people telling me "No no no", someone finally figured out that kiwi had used some unique credit card number under my fellow passenger's name. I had struggled and argued for two hours. Finally someone knew and recognized the issue and helped us. In the nick of time, we were allowed on board."
Pros: "Super comfortable economy seats"
Cons: "Add more movies to the tv"
Pros: "Everything was good."
Cons: "Had asked for wheelchair. It was not provided in Kuwait City."
Pros: "Amazing food. Nice flight attendants."
Pros: "Crew, Food, seat"
Cons: "Seat cushion"
Pros: "The crew were really nice and kind and the comfort with the seat was also very good but if your aisle is not window it's really not easy for sleep"
Cons: "The entertainment with movies and shows were outdated except a few. If only they had more options it would've been a great experience"
Pros: "The seats in business class were great!"
Cons: "Once I arrived in Kuwait, there were no instructions by the crew on where to go to catch the connecting flight. I got lucky by asking somebody 2 hours later, and then they informed me I needed to take a bus to another Terminal, which was never explained by anybody."
Cons: "Flight delayed, had to stay in an airport hotel like a prison. You cant go outside the hotel."
Pros: "Check in service was good and time was fair Also when interring to the plane, good reception and crew welcoming the passengers"
Cons: "No one helps on weighing the luggage’s specially with families as they have more luggage Also one of the crew was upset and was serving people unhappy"
Pros: "Airport hotel was well organized, efficient with good food"
Cons: "Flight: - very delayed to leave with no updates - host and hostesses were very rude to both ourselves and other passengers when asked questions - ran out of chicken and veg options by the time reached the back of the plane and only had had lamb options left. Abysmal service considering a lot of Asian people don’t even eat lamb! Staff not helpful at all - sarcastically said ‘enjoy your meal’ and walked off - horrified by this remark! - freezing cold flight, when asked for a blanket they said they would give it to children first only and an hour later they still refused to give us one. Also it seemed like the louder you shouted the more likely you were to get what you want, terrible service Overall - not comfortable, small leg room, cold flight, no appropriate food options which can all be forgiven but foremost the staff were rude which is plain unacceptable. Dr P"
Pros: "Staffs in transit are horrific & not at all care takers. We stayed over 18hrs in airport due to poor flight management. Staff didn't even provided hotels for accommodation"
Cons: "Poor customer management"
Pros: "the plane seemed new and clean. The food was okay."
Cons: "This one had a better crew but again the flight was delayed for no apparent reason and we had to wait with a 14-month-old for over 5 hours"
Pros: "I like to keep the flight on time not always delay and to scdule more flights not only 2 flights either in going to Kuwait and from Kuwait to Doha"
Cons: "I do not like flights always delay"
Pros: "The plane is new, the spaces between the seats are wide, comfortable seats, nice crew and 3 choices of meals."
Pros: "Food was good"
Cons: "Crew attitude!!, airport delay: worst, staff at Kuwait airport: worst, stay at shannon: waste of time."
Cons: "Every flight late and air port crew so rude"
Pros: "Trip and crow was very good"
Cons: "Flight delayed without any announcement that cost me a car reservation"
Pros: ". Real vegetarian food can be served. 2. The space between front and back seats to be slightly more. 3. The staff of the Kuwait airways should coordinate with the passengers continuing their journey right from the time the passenger gets down from the flight. We faced problem in locating the office of the kuwait airlines at Kuwait. 4. The gap is too long between the flights. 5. No details in some of the gates regarding the flight details. 6. The snacks served at Kuwait airport can be slightly different."
Cons: "1. Too much time in kuwait airport. 2. Sudden gate change in Kuwait airport which was not informed by any body."
Cons: "Absolutely everything!"
Cons: "Three planes were boarding within 20 minutes of each other out of the same gate. This was highly inconvenient as people had to wait until the last minute to board, and caused the flight to depart at a later time than scheduled."
Pros: "Vey comfortable seats, great entertainment system, great in flight crew."
Cons: "While boarding the plane, the lack of knowledge of the person checking the boarding passes and pulling us aside to wait while he checks on our ability to fly into the country after its been checked from the primary departure location. Expecting the crew to be knowledgeable of who can and can't travel to a place and visa requirements would be expected to be a minimum."
Pros: "That they finally have new planes"
Cons: "They are always LATE!!!!!!!!!!! The crew is rude as hell and the food is disgusting, how can you serve a cold hard sandwich like a rock to your customers! Don’t just upgrade your flights and leave your service downgraded."
Cons: "Flight delay I cancell my trip Both kyak and kuwait airlines refuse to refund me"
Pros: "The flight itself was ok but the transit was a nightmare."
Cons: "We were supposed to be in transit for 3 hours but it turned into 22 hours, never again with kuwait"
Cons: "They lost my luggage which has all my cloths inside it."
Cons: "Departing and arriving flight both late!!! Two hours late"
Pros: "Planes are little bigger..more leg room...requested special meal was provided. Pretty Decent for the money."
Cons: "They must carry more blankets...on one plane it was so cold and they were out of blankets!!! Air hostess are not that friendly. We had booked round trip, there were delays on both the sides. No much selection for kids entertainment."
Cons: "Someone took my bag at Munch airport."
Cons: "The seats were the most uncomfortable, never have we felt so much discomfort, even after the first hour, also one of the male attendants was very condescending with all the passengers"
Cons: "food was sucks. this is and will be last time trading with you guys. entertainment was sucks."
Pros: "New flight and spacious leg room"
Pros: "Facilities on the hold wasn't that good"
Cons: "No reviews form me"
Pros: "I enjoyed the KU flight. On Time. Seats comfortable and plane clean."
Cons: "The perm into sandwich. Try just a cheddar cheese spread with crackers. Peanuts, walnuts. Cranberry Juice along with orange"
Pros: "Crews attitude, Flught comfort"
Cons: "Airline website is pathetic , its down all the time.. Boarding is horrible, Business class passengers had a long wait to board"
Pros: "Boarding, crew was smooth and nice"
Cons: "A320 has no entertainment"
Cons: "In businees class they served the welcome drink on a used glass which had a clear lip mark of someone on it. When pointed out, the crew apologized and said that could be from one of the cleaning staff.. but was the duty of the crew to inspect it before serving to the passengers.. no need to say more !"
Cons: "1. Had ordered Hindu Vegetarian meal at the time of reservation. Didn't have this meal onboard. 2. Passengers were senior citizens. The connecting flights at Kuwait did not have gate access, but instead had to use stairs to get off and on to the plane."
Pros: "All is well except boarding."
Cons: "As per our E-ticket, departure time was 19.00 PM. We reached at JFK at 15.45 PM, there we knew that flight time was 21.30 P, which were never inform to us. No sitting arrangement at airport, we have to wait upto 17.30P outside on the floor, being senior citizen we can not stand. flight was reschedule to 23.15P and finally take off at 00.30A next day."
Pros: "FLIGHT AND STAFF OVERALL SATISFACTORY"
Cons: "FLIGHT WAS DELAYED NO COMMUNICATION ON EMAIL AND BY SMS"
Cons: "We waited over an hour and a half in the airplane before take off and no one would give us any information as to why."
Cons: "We asked for Wheel chair.Kuwait did not provide facility on the Kuwait and Shannon airports.My mother had lot of difficulty at the Kuwait airport"
Pros: "Boarding easily with smile"
Cons: "Leg room"
Pros: "Upgrade to premium economy seat. Working TV with good selection of films."
Cons: "From kuwait city to JFK, flight halts at Shannon airport. Have to get down fo through security check and board again costing around 3 hrs. More. But this was not listed while booking flight"
Pros: "crew was friendly"
Cons: "Food wasn't good, entertainment system not working for everyone, no USB charger so we couldn't even was movies or listen to music on our smart phones/ tablets."
Pros: "Food is better than Air India good crew"
Cons: "-entertainment system is worse -toilets are not stocked well"
Pros: "I apologies but I didn't like anything about it."
Cons: "The micro small seating, the bus transportation, the fact that I was on hold although I had my reservation and this took too long for the staff to arrange seats and fit us in, and the random seating, my mom had to sit between two random men, and I had to sit way back, there wasn't any seat selection options. Last time I will fly on Kuwait Airways, even though I am Kuwaiti."
Cons: "It's full of transit passengers which makes delay and noise."
Flight was cancelled. Kayak agents were not helpful at all to rebook flights. Worst experience in customer service. Kayak did not even informed me about the flight cancellation. I only came to know after reaching the airport. Horrible experience
Pros: "Quick flight"
Cons: "Overhead space too limited, grumpy staff, bad food options"
Pros: "The colors of the plane and the relaxed uniform"
Pros: "I don’t know but plan looks a little bit big we had it more room. Crew was very nice even they can’t speak urdu Pakistani. But over all it was good. Thanks"
Cons: "If you can try to hire atleast 1 bilingual person who can speak their local languages, like urdu pakistani hindi or any other language."
Pros: "I like overall, excellent service, entertainment etc.I would be flying next time with emirates."
Cons: "Nothing I can say.It meets my satisfaction."
Pros: "The route is better vs. Air Astana. Shorter by flying over Kyrgyzstan."
Cons: "Boarding in Dubai - waited somewhat 15 mins inside the bus upon arriving to the plane."
Cons: "To Give water to the passengers, Make entertainment free of charge."
Pros: "Delay times and the connections were worst. Also fly Dubai flight was worst"
Cons: "boarding was not good, all times using buses. people inter plant from back entrance and front entrance and they meet at middle of plane with a lot of delay."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Cons: "That they moved seats from row 11 to 28 without consulting us"
Pros: "Perfect crew"
Cons: "Flight not in time and as its operated by fly dubai we are only allowed for one water otherwise you should pay"
Pros: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Cons: "Use the logo for partners in the booking page"
Cons: "I didnt arrive to manila yet my flight canceled today two time im still in dubai this is not acceptble poorr flight"
Pros: "The plane took off and landed on time."
Cons: "Boarding was chaotic and poorly organized. Seats are cramped and uncomfortable. The entertainment system screens did not work. Other passengers were pushy and disrespectful."
Pros: "Everything but"
Cons: "Nothing except comfortable pillow to rest your neck is needed"
Cons: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Pros: "I made it to my destination safely and planes appeared to be new."
Cons: "Crew was late and unorganized in both Amman and Dubai. Entertainment system onboard did not work. Touch screen was inoperable. We waited on the tarmac shuttle nearly 15minutes because plane wasn't clean. Check-in line was ridiculously long and only one person working. Boarding zones we're ignored a crew member just yelled the name of the flight to signal boarding."
Pros: "the crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pros: "relatively clean"
Cons: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Cons: "The flight from dubai to Kuwait was on Flydubai NOT Emirates.. in site was Emirates and that make problems to me cuz i hade to to go to terminal 2 for flydubai !!"
Cons: "The crew was incredibly rude. One flight attendant yelled at me to take my seat even after i told him the seat was wet. He insisted the plane didn't come from anywhere so it could not be wet. I showed him how it was so wet that it soaked my pants and told him it smelled like beer. He seemed annoyed i was bothering him and said he would replace the seat cushion. It took ten minutes before he replaced the cushion. When he did he threw it over the seatbelt preventing me from bucking up. I told him the arm rest and side of the plane were sticky from whatever had spilled. He ignored me and walked away. Another attendant came by and told me to buckle up before landing. I explained the situation that I did not have access to the belt to her for the second time and she rudely told me to move my seat. When I requested a new seat before the flight the first attendant told me no that was the seat I had paid for. Ignoring the fact that I had also paid for a dry seat. Now when the flight is landing my safety suddenly became a priority. Its safer to say I will not be recommending this airline."
Cons: "This airline was terrible. They treat customers with no respect. It was uncomfortable, dirty and service was poor. They came once with the cart and charged even for water on a 4 hour flight. The expensive sandwich was old and stale. Entertainment system didn't work. I would avoid this airline at all cost."
Cons: "The detailes of no survives and every thing that is paid only apear after confermation of booking .. Cheating deals"
Pros: "Nothing. Zero."
Cons: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pros: "Nothing at all."
Cons: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Pros: "Not much."
Cons: "While boarding a woman was in my window seat and her children were seated beside her. The host asked if i wouldnt mind letting the family sit together.I accepted the request where upon the host suggested a middle seat which i rejeceted and notified him that he just passed by 8 empty seats in business class and since the doors were closed I knew were available. He denied the request, had me stand awkwardly while he checked other peoples tickets for 3 minutes to find a single person who was not seated in their middle seat and was forced to move whereupon i recieved dirty looks for the remainder of the flight and right through baggage claim at our destination. I did Flydubai a favor and gave up my seat for the woman and her family. A hassle free otherwise empty business class seat would have been the appropriate response."
Cons: "You should warn people who are purchasing one ticket from two airlines about flydubai being a different terminal. It caused a great amount of stress to have to go through immigration, get my luggage, exchange money in order to pay for a taxi to get to the other terminal. I barely made my connection. I was not a happy customer yesterday."
Pros: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Pros: "The crew is incredibly professional and you do feel bad for them."
Cons: "It's the other passengers that are the problem (and that's consistent). The cabin stinks (due to the passengers), they generally don't listen to crew instructions, and it's the only place that every time you land there is someone who is standing up immediately after touchdown and the crew is yelling at them."
Pros: "None every thing was bad."
Cons: "They didn't even offer water. Worst hospitality. Ground staff have knowledge of anything. Worst experiance with Fly Dubai. Never recommend anybody."
Pros: "I got to my destination safely and on time"
Cons: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Pros: "Controls were not responsive on the screen and often had to press a few times to get to a selection of a movie, etc especially on the flight fr USto Dubai"
Cons: "I had to rebook my flight from DXB to Jed because some international regional issues that were supposed to be cleared for the customs"
Pros: "I suppose the price."
Cons: "Absolutely nothing was provided. For a 5 hour flight everything cost, including the water ($2). I bought a terrible, nearly inedible, sandwich for $6. No entertainment. No food or drink unless you paid. And the exit row seats went empty the entire flight because, unlike most other airlines, they didn't fill them when no one paid the extra $100 to buy the increased leg room, they wouldn't let anyone move there. Noting pleasant about the experience. And it was esp. galling after flying 12 hours on Emirates, which was fantastic in every way!"
Cons: "The restrooms at in Dubai are terrible"
Pros: "Comfort, professionalism, food"
Cons: "While passengers were clearly notified about new lap top/ tablet ban, many passengers appeared to disregard and still showed up with these items as carry on in Dubai? All the boxing and shrink wrapping apparently caused a 1.5 hour boarding delay, which isn"t fair to those who follow instructions. Even the pilot blamed American government? Why can"t people listen.? This rule was well publicized in media."
Pros: "Cheap flight"
Cons: "Very uncomfortable"
Pros: "Flight attendants are so cheerful and helpful. Economy class is like business junior on every other airline."
Cons: "50 minutes delay as always!"
Cons: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Cons: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."