IATA Code | AI |
---|---|
Routes | 287 |
Top route | New Delhi Indira Gandhi Intl to Mumbai Chhatrapati Shivaji Intl |
Airports served | 84 |
Top airport | New Delhi Indira Gandhi Intl |
Except Boarding, crew and flight furation, nothing was there which i liked. It looked like the Boeing-777-300ER flight run by AI sucks big time, its broken from inside glued with tapes, hand rests were broken, flight was like it was never cleaned, experience of current AI flight sucked big time except the duration which is a direct flight is a big plus and thats why people like to travel via AI. With this experience i had, the price i paid was not worth it.!!!
Very bad
Pleasantly surprised to see a newer plane with all monitors and charging ports working. Please keep it up!!
Crew, the entertainment system and seats were in non functional
No organized boarding procedure and TV screens in most of the seats didnt work. For a 14 and half hour flight, without any entertainment made it much worse. Recliners in the seats were not working properly.
Everything
As usual Air India flight is very good but long journey with no media entertainment. Bring your own arrengment.
Very old flight So much out side sound Tv is off
Aircraft was upholstered recently and looked new. Entertainment monitor was not working for my seat and could not watch anything.Crew could have collected trash more often. They were reluctant to collect trash.
The aircraft was upholstered recently and looked new. Food was good, but variety could have been better. The entertainment monitor was not working for my seat and I couldn’t watch anything. Crew could have collected trash more often. They were reluctant to collect trash.
None of the entertainment was working. Breakfast was almost inedible. Lunch/dinner was ok. Bathrooms were fine. Staff was helpful.
Most ridiculous flight & service
Staff was very unpleasant. Food repeats. Seats were very uncomfortable. Spacing was not enough for legs. TV was not working and after telling twice they said will come to see it later. No one responded. Charging plugs were broken. Our watch and other devices were out of battery. Washroom was so dirty. Water all over the place. No seat covers or soap.
The Flight was delayed. They didn't notify. I was stranded, and was roaming here and there with my hand luggage at the Delhi Airport. After 2 long hours, someone finally found to escort me out of the airport to the hotel. Even at the hotel, we had issues with food bill payments. The hotel AC didn't work. The hotel bathroom was leaking of water. The hotel fridge didn't work. In the airlines, the entertainment system didn't work. Everything was self-service. The flight was old and shaky. This is the most horrible experience in any airline whatsoever. Despite being a patriotic Indian, I have blacklisted Air India from my future travels.
Contrary to popular belief, Air India is no longer the armpit of the aviation transport industry. It’s a world class change from the TATA’s to privatize & rejuvenate the previously government run airline.
Cons: Seats were horrible, Tv was broken,
Pros: with 23 years old aircraft, I expected the seats are not comfortable. Same with the entertainment screen, it did not work for almost half the flight and after that, it started working like 1990s PC. The meal okay compared to other flights. From Ahmedabad to Delhi, there was no meal.
Cons: The attitude of check-in staff. The Check-in lady was rude to talk, felt like she does not want to help me, answered my question after repeating it 3 times. Also, at the boarding gate, same staff.
Pros: Food and crew was excellent.
Cons: Entertainment need to be improved with touch screen equipment.
Pros: Crew was very good and food was excellent.
Cons: Entertainment need to be improved with quality equipment.
Pros: The itinerary and the fact that the flight was uneventful was the only good part.
Cons: The gentry itself
Pros: This is a state run airline. The only thing that was good was the itinerary.
Cons: The gentry always sucks
Pros: Most important job of moving people during pandemic is no easy and AI is doing it on timely manner.
Cons: Aircraft maintenance
Cons: can't help
Cons: garage service
Pros: Nothing
Cons: old aircraft. entertainment system was old. Couldn't charge my phone. flight attendants weren't responsive to my call.
Pros: Nothing. Aircraft was old. Entertainment system wasn't working well. Flight attendants didn't seem to care much about service. They didn't even notice or come to my location when I turned the flight attendant light on
Cons: Entertainment system needs to be fixed. Couldn't even charge my phone. Aircraft needs to be upgraded. It's too old. Flight attendant's need to be nicer and attentive.
Cons: Worst ever customer service
Cons: Worst customer service
Cons: Security check-in, Food and providing entertainment.
Pros: Nothing
Cons: Everything Sets, lights, bathroom, food, service, Lots of maintenance issues
On board Air India flights, cabin baggage should not exceed 21x13x9in. If your hand luggage is bigger, the Air India assistance team will most likely ask you to pay extra for checked luggage.
Air India offers direct flights to 82 cities in 29 different countries. Mumbai, New Delhi, and Bengaluru are the most popular cities covered by Air India.
Air India concentrates most of its flight operations in New Delhi.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Air India.
Air India bases the majority of its international operations out of its primary hub in Delhi. Flights are common throughout Asia and the Middle East, while services are also available to Europe, North America and Australia. The scheduled network spans across more than 30 countries and the United States is one of the most prevalent with 5 separate destinations. A secondary hub in Mumbai focus on domestic flights within India.
As a member of Star Alliance, Air India partners with carriers, such as Turkish Airlines, Air China, United Airlines and Lufthansa, to offer customers efficient transfer times and greater departure options. Separate codeshare agreements are in place with Hong Kong Airlines, Japan Airlines, SriLankan Airlines. Air India Express and Alliance Air act as subsidiaries, narrowing their attention towards budget-conscious regional travel within India.
Airbus and Boeing are the preferred manufactures of aircraft for the fleet. Boeing planes, such as the 787 Dreamliner, are preferred for long-distance international flights, while narrow-body Airbus airliners like the A320neo are chosen for shorter routes within Asia. A rising sun with a red background is emblazoned on the aircrafts tails, while some of the fleet have Star Alliance livery.
Passengers can choose between Economy, Executive and Business Class. Economy provides a comfortable space for budget-minded travelers, while Executive Class offers more legroom and is perfect for those traveling for business. In First Class you’ll find a cabin arrangement that ensures you either have a window seat or aisle access, with flat reclining beds. The First Class section has space for only 12 people, resulting in a private and peaceful journey.