Lavatory was icky and other passengers messy.
These seats are small
We haven’t possiblyty to check in online. Crew smell was terrible, ladies used some perfume, some people was allergic to it
They switched my gate 5 times and lost my baggage.
So much food!! They kept bringing food out the whole flight..The seats were great. It was a very comfortable flight
no complaints whatsoever!
Very rapid flight. Landed far before scheduled arrival(at least 25 minutes). Checked baggage was delivered before schedule arrival time. Crew was pleasant/helpful.
Flight was changed from what was originally scheduled and purchased. I was informed of the change after the purchase before traveling. Thus I had 4 1/2 hours between flights.
Friendly crew. Good day in the skies.
General sense of management and professionalism, punctuality.
Lack of attention to detail and general frugality
Flight wasn’t full so it was great to be able to stretch out!
One older cabin female attendant was quite arrogant - otherwise all good!
aircraft, food, entertainment
Crew was courteous and polite! Entertainment system had some great movies at no additional cost.
Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?
una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen.
Got to Amsterdam on time and everything was great including the staff
Service from airline host Poorly maintained plane Bad food Old entertainment
Flight was delayed for three hours and was a very stressful flight
Flight was not on time and got to destination very very late pier management of aircrafts
|Flights Arrive in||Green Bay Austin-Straubel|
|Flights Depart from||England|
|Airlines||Virgin Atlantic, British Airways, KLM|
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