Find Cheap Flights from England to United States

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England to United States Flight Information

Flights Arrive in United States
Flights Depart from England
Flight Price $281
Airlines Thomas Cook Airlines, British Airways, Austrian Airlines, Finnair, Icelandair, Lufthansa, Norwegian Air UK, WOW air, Jet2

Book cheap flights from England to United States (round-trip)

Airports
Origin
Leeds
$330
only
$330
London
$281
only
$281
$312
only
$312
$311
only
$311
$301
only
$301
Manchester
$297
only
$297
Destination
San Francisco
$297
only
$297
New York
$318
only
$318
Baltimore
$324
only
$324
Chicago
$324
only
$324
Fort Lauderdale
$311
only
$311
Newark
$318
only
$318
Newburgh
$281
only
$281
Washington
$312
only
$312
Boston
$301
only
$301
Wed, Dec 5
LTN
London Luton
SWF
Newburgh Stewart
16h 00m
Wed, Dec 12
SWF
Newburgh Stewart
LTN
London Luton
16h 30m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, May 13
MAN
Manchester
SFO
San Francisco
10h 55m
Mon, May 20
SFO
San Francisco
MAN
Manchester
10h 10m
Trip: 8 days
3.8MediocreShow reviews
Overall 3.8 Mediocre
Based on 3 reviews
Overall
6.9
Boarding
6.9
Comfort
6.5
Crew
7.8
Entertainment
5.7
Food
6.4
MAN
MCO
Okay 4.3

Pros: Price

Cons: Service

MAN
SFO
Mediocre 3.3

Cons: Nightmare no entertainment available

MCO
STN
Okay 5.3

Cons: 1h hour delay

MAN
SFO
Mediocre 3.3

Cons: Nightmare no entertainment available

MAN
BOS
Good 6.6

Pros: Staff was courteous and helpful. Considering how crazy busy the Manchester UK airport was in August all went smoothly, boarding was efficient. Seats were okay but not too roomy for a larger person.

Cons: The (only) tiny movie screen was at the front of the cabin and. impossible to see for most passengers.

Tue, Mar 5
MAN
Manchester
SFO
San Francisco
18h 11m
Wed, Mar 27
SFO
San Francisco
MAN
Manchester
19h 04m
Trip: 22 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 19,535 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LHR
DEL
Excellent 8.0

Cons: The staff at the check in at the front desk were not helpful. Some personnel do not even have the training how to handle the passengers who have already checked in and have the boarding pass with them and even not polite.

BCN
LHR
Okay 5.6

Cons: Taking off is too slow. We were late with our connecting flights.

JNB
LHR
Excellent 8.0

Pros: More legroom than other aircraft, plentiful IFE (in-flight entertainment), and a USB charging point in the seat back near the video screen. Decent food and wine, great crew.

Cons: We departed the terminal for takeoff but a passenger had a medical emergency requiring a return to the gate and off-loading along with finding the passenger’s baggage down below. Not the airline’s fault, of course, but maybe passengers should carefully consider their health before embarking on an 11.5 hour flight from one continent to another.

MIA
LHR
Good 6.3

Pros: Crew was polite and helped a lot.

Cons: Confusing information about the terminal in Miami. Terminal C does not exist.

LHR
FRA
Okay 5.6

Pros: Crew was also nice.

Cons: I had to wait for bus to get the continue flight. The time waiting was so long I could not board the flight and had to rebook to the next possible flight.

Fri, Feb 1
LHR
London Heathrow
IAD
Washington Dulles Intl
13h 55m
Sun, Mar 3
IAD
Washington Dulles Intl
LHR
London Heathrow
17h 30m
Trip: 31 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 14 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.3
Food
7.5
VIE
PEK
Excellent 8.6

Pros: The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent.

Cons: My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back.

VIE
ODS
Excellent 10.0

Pros: Good service overall, the ground crew was very helpful and friendly

TLV
VIE
Excellent 8.3

Pros: On time, nice breakfast

Cons: Not enough leg room, same as everyone

LHR
IAD
Okay 5.3

Pros: Not at all a comfortable experience, but I suppose it served its purpose.

Cons: Seats in economy class are way too crowded, plane was too warm and air was stale (and had an odd odor). Choices of dinner selections ran out quickly, and serving any type of curry (the only option left) on an 8 hour flight is a very questionable choice.... Staff gave some people the full can of drinks, while others only a half glass. Also, even though there was not much turbulence throughout the flight, the plane was still VERY shaky for the majority of the time in the air. Not very comforting for those who are not frequent flyers. In the future, I plan to stick with British Airlines.

LHR
IAD
Excellent 10.0

Pros: The crew worked so hard and were always ready to do more for any problem that arose, be it, mothers with babies, the elderly and infirm, the less than gracious occasional passenger, or younger children. The entertaining things on the individual screens also helped make the long periods of sitting more manageable for young and old.

Cons: I didn't like how the passengers in general, left the cabin of the plane in such a mess! The crew came through several times for refuse, so I couldn't understand. Leaving pillows and blankets should be the only thing to clear out. Maybe a note on the TV screen could say, "a tidy plane helps flights be on time :-)"

Sat, Feb 23
LGW
London Gatwick
FLL
Fort Lauderdale
10h 05m
Sat, Mar 2
FLL
Fort Lauderdale
LGW
London Gatwick
8h 20m
Trip: 8 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 3,234 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
ICN
HEL
Good 7.3

Cons: The food wasn’t good and it would be great if they had pasta or some vegetarian option.

HEL
SIN
Excellent 8.0

Pros: Flight attendants are polite

HEL
ARN
Excellent 10.0

Pros: I wish I found somebody to take me around

Cons: No complains

ORD
HEL
Good 7.6

Pros: Leg room, friendly crew, good choices for entertainment, nice blankets!

Cons: The flight was delayed for an hour, but the transfer in Helsinki was easy, I made it to the connect flight just in time for boarding

ARN
HEL
Excellent 10.0

Pros: Very enjoyable

Cons: I have no complaints

Sat, Jan 12
LGW
London Gatwick
EWR
Newark
11h 30m
Mon, Jan 21
EWR
Newark
LGW
London Gatwick
10h 20m
Trip: 10 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,971 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
YYZ
Excellent 8.0

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.

Cons: Slow, delayed boarding, with bus to the plane and stair walk up.

KEF
JFK
Excellent 10.0

Pros: The flight took off and landed on time. There were also a lot of good food options on the flight that were not only edible, but also healthy

KEF
JFK
Okay 4.0

Cons: See above

KEF
SFO
Good 7.6

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

MSP
KEF
Excellent 10.0

Pros: Prompt service, polite staff.

Cons: The connecting flight from Iceland to Dublin was loud, very loud. I sat towards the front of wing on left side & it was so loud from engine.

Sat, Mar 2
LHR
London Heathrow
BOS
Boston Logan International
12h 25m
Sat, Mar 9
BOS
Boston Logan International
LHR
London Heathrow
25h 15m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,682 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
ZAG
MUC
Mediocre 2.0

Cons: I wasn’t able to fly because my passport was stolen

PHL
FRA
Excellent 10.0

Pros: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Cons: having to come back from vacation!!

LHR
MUC
Excellent 8.4

Pros: Everything was on time and efficient.

MUC
IAD
Okay 5.0

Pros: Boarding pricess

Cons: Plane was very cold. We had the last row of seats which meant the flight attendants were making a tremendous amount of noise behind us for the majority of the flight. Crew was not friendly at all. They were more interested in the other crew members than the guests.

FRA
AMM
Excellent 8.0

Pros: Food and service were phenomenal, and the seats were very comfortable.

Cons: Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once.

Wed, Mar 27
LGW
London Gatwick
BOS
Boston Logan International
7h 30m
Wed, Apr 3
BOS
Boston Logan International
LGW
London Gatwick
6h 20m
Trip: 8 days
5.9OkayShow reviews
Overall 5.9 Okay
Based on 30 reviews
Boarding
5.9
Comfort
6.1
Crew
6.4
Entertainment
6.1
Food
5.1
JFK
LGW
Good 6.3

Pros: Comfortable seats (787), more-or-less on-time service.

Cons: Probably the unhappiest check-in and flight crew I've flown with. Makes me wonder what Norwegian does to its employees. Be advised that they weigh your carry-on bags, and you may be forced to check them. Basically, add $60 to your ticket price to account for round trip bag fees.

JFK
LGW
Mediocre 3.5

Pros: new plane

Cons: horrible check in and boarding experience

JFK
LGW
Good 6.0

Pros: Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

Cons: I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

JFK
LGW
Good 6.0

Pros: Excellent enteraintment

Cons: Delayed flight and no food no water and less comfortable seats.

BOS
LGW
Mediocre 3.0

Cons: Very disappointed in my first longhaul flight on Norwegian Air. Check in staff at Boston was snarly, the food was very average, and the leg room in economy was the least I've ever experienced on an international flight. I am 5 foot three and I do not understand how anyone even a few inches taller than me would not be in imminent danger of developing a blood clot. Horrible. This is a Dreamliner? I only had nightmares.

Thu, Mar 21
LGW
London Gatwick
EWR
Newark
11h 25m
Tue, Mar 26
EWR
Newark
LGW
London Gatwick
10h 25m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
SXF
KEF
Good 6.3

Cons: Seats are too small

KEF
CPH
Okay 5.6

Pros: Nice newish planes. Competent but basic service in the air. Nice air crew.

Cons: Ground agents are bad. Don't care about you. Won't answer questions. Don't care what happens to you. Don't care if you make your flight, or if your connection is delayed. There is no phone support. If you have a problem - you're on your own. Online checkin is broken. Does not work at all.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

SXF
KEF
Good 6.3

Pros: In flight staff was friendly.

Cons: $46 for a carry on bag that I was not initially charged for on my flight from Cleveland. Bag had even less contents than when i came.

Fri, Dec 7
LBA
Leeds/Bradford
EWR
Newark
8h 15m
Tue, Dec 11
EWR
Newark
LBA
Leeds/Bradford
6h 45m
Trip: 5 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 126 reviews
Boarding
8.3
Comfort
7.6
Crew
8.9
Entertainment
5.0
Food
6.6
BHX
AGP
Excellent 10.0

Pros: I actually found the seat quite comfortable, compared with other low-cost airlines. I was glad that i could take my hand luggage onto the plane, allowing me to exit without having to wait at the carousel. There was plenty of space in the overhead locker. I liked the sense of humour in the announcements - it proves that even serious things can be said in a pleasant manner

STN
LCA
Excellent 10.0

Pros: Comfortable, friendly service on the plane.

Cons: Connection issues from previous flight. Connecting ground staff didn't seem to have their game together. In all fairness, it was after midnight and I don't think it was connected to the Aegean airline. More like airport security.

EDI
GRO
Good 7.0

Pros: Left on time. Arrived on time. Clean. Everything worked. Competent and friendly crew. Great price. Yes, we definitely would fly with Jet2 again.

Cons: Really packed us in. Crew kept on offering items for sale. But, it is a deeep discount carrier so we were not surprised.

ZTH
GLA
Okay 4.0

Cons: Our flight out was delayed by a couple of hours and the return flight was delayed at least an hour. It was clear skies, no tusre why. Also, after having paid to check our bag, the bag didn't arrive at our destination because it was removed from the plane, along with 26 others. We didn't get it back for 5 days, just in time for our holiday to be over.

MAN
EFL
Excellent 8.5

Pros: Crew was good, boarding was good. On time.

Cons: All food/drinks are chargeable, but they will not accept credit cards without a raise number on the front so I couldn't use my travel credit card and then I couldn't use my debit card because they said "often the debit card will not run through while in the air"...fortunately I had some Euros.

Wed, Jan 9
LTN
London Luton
SWF
Newburgh Stewart
16h 00m
Mon, Jan 21
SWF
Newburgh Stewart
LTN
London Luton
16h 20m
Trip: 13 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Jan 7
LGW
London Gatwick
FLL
Fort Lauderdale
10h 05m
Thu, Jan 17
FLL
Fort Lauderdale
LGW
London Gatwick
8h 20m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 11 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
LGW
FLL
Excellent 9.3

Cons: Seating in Business Class is not satisfactory. Compared to Virgin, American and Delta, it is sadly lacking. No shelf to put water, book, etc. lighting not good and footrests aren't easily worked.

TLV
LHR
Okay 4.3

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

LGW
FLL
Excellent 8.6

Pros: Actual room in coach

Cons: Corination chicken

DEN
LHR
Excellent 8.3

Pros: My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again.

Cons: A plane that was over four hours late costing me an entire day in Germany.

BCN
LHR
Okay 5.6

Cons: Taking off is too slow. We were late with our connecting flights.

Thu, Feb 7
LGW
London Gatwick
JFK
New York John F Kennedy Intl
11h 30m
Mon, Feb 11
JFK
New York John F Kennedy Intl
LGW
London Gatwick
10h 20m
Trip: 5 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,971 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SFO
Good 6.6

Pros: The crew

Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.

KEF
HAM
Excellent 10.0

Pros: Smooth ride.

Cons: Absence of a nice meal

KEF
JFK
Excellent 10.0

Pros: The flight took off and landed on time. There were also a lot of good food options on the flight that were not only edible, but also healthy

AMS
KEF
Excellent 8.0

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch.

Cons: Late boarding, slow process due to some confusion at the gate for many of the passengers.

SFO
KEF
Good 6.6

Pros: Clean flight on time and short route

Cons: First time I had a transatlantic flight where there were zero meals or snacks

Fri, Feb 1
LHR
London Heathrow
BOS
Boston Logan International
11h 50m
Sun, Feb 10
BOS
Boston Logan International
LHR
London Heathrow
21h 30m
Trip: 10 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 23,682 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.5
Entertainment
7.7
Food
7.7
MUC
ORD
Excellent 10.0

Pros: The on-board staff were excellent. Please congratulate Lufthansa on another job well done! Very good at listening and very attentive to passenger needs and passenger comfort. Bravo!

SJC
FRA
Good 6.3

Cons: Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com

PHL
FRA
Excellent 10.0

Pros: smooth as silk flight, beautiful clean comfy airplane. Roomy seats. great entertainment system. Excellent friendly staff. Pretty darn good food. Excellent value.

Cons: having to come back from vacation!!

FRA
AMM
Excellent 8.0

Pros: Food and service were phenomenal, and the seats were very comfortable.

Cons: Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once.

ZAG
MUC
Mediocre 2.0

Cons: I wasn’t able to fly because my passport was stolen

Sun, Nov 18
LGW
London Gatwick
ORD
Chicago O'Hare International
26h 30m
Sun, Nov 25
ORD
Chicago O'Hare International
LGW
London Gatwick
21h 05m
Trip: 8 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BOS
Good 6.6

Pros: I got a seat with more leg room and it was much more comfortable

Cons: Boarding was a bit frantic because of the lines at the airport for customs

ORD
KEF
Mediocre 2.0

Pros: NOTHING. My experience won't fit in the negative comments, so I'm starting it here. (1/4) We had a 21 hour layover in Iceland, so we left the airport for the night. The next morning, on our way to the airport, we tried to check-in online, but the online check-in service was not working. We arrived about two hours before our scheduled departure and had to wait in a long line since the online check-in service was not working. We checked our bags and ran into our first unfortunate encounter with the airport staff. He sent my friend's bags through, without checking the weight. When he weighed my bag, he then noticed that the first bag sent through was overweight, and mentioned that he had made a mistake. He decided to weigh both our bags together as one entity (to equal 88 lbs.) and made me empty out my suitcase of the extra weight from not only my single bag, but the extra weight from the first bag, as well. He said it was too late to retrieve the first bag, so my friend and I had to divvy up my stuff between our carry on bags. Had we known the first bag was overweight, we would have been able to easily taken stuff out of our OWN suitcases and into our OWN carry ons. Which would have been helpful for what was to come... We then walked through the foodcourt to buy some overpriced snacks for the plane. When we decided it was time to go to our gate, we passed a horrifically long line of people that we assumed couldn't be the line to get through customs, because the last few times we had been at this airport, there was always a maximum of 20 people in line. Once we realized that this line was for customs, we asked an employee working the line if we'd be able to make our flight on time if we had to wait in this line. He said not to worry, that we would be okay, because all of the airlines were notified of the unexpected delay at customs. We patiently waited in this line, and as soon as we were through, ran to our gates. At this point, we knew we were going to JUST miss the time for the gate to close, but were consoled by the fact that the employee at customs had told us that the airlines were notified that some of us would be late arriving due to the unexpected delay and line. We arrived at the gate, and the airport staff working the gate laughed in our faces and told us it was too late. They said they never heard from anyone about any delays at customs, and that the transportation bus to the airplane had left ten minutes ago. "Too bad!" they said. How could it have left ten minutes prior, if the gate said it had closed only a few minutes before we arrived? A lie. We asked about our luggage.

Cons: (2/4) They said that they would notify the plane, and the bags would be taken off, and that we could find them at baggage claim. So let me get this straight - the plane can wait for someone to sift through all of the baggage, find our bags, and remove them from the plane, but wouldn't allow us to take the probably less time to just get on the plane? We asked if there was anyone from WOW that we could speak to, and they pointed us in the direction of another gate. Once we got to that area, there was another group of people that also missed their flight due to the unexpected line at customs. They were speaking with a lady who was telling them that no one from WOW was at the airport, they all went home for the day. We also attempted to talk to this lady, but she was in a hurry to leave for the day, as well, and was very dismissive and talked to us in passing. On our way to baggage claim, we passed customs, which by this time, had no line. We spoke to three people that were standing in that area, and were looking for the guy who told us that our plane was notified of the delay. He was no longer around, but the staff standing there had said that they were unsure why we were told that any aircrafts were notified of delays because that was not true, and that they also were not even ALLOWED to tell travelers this information. So.... the guy that we spoke to in the customs line lied to my face, and was not even allowed to tell us what he did. This infuriates me for MANY reasons. If I had known that we would not make it through the customs line in time, I would have politely asked other travelers towards the front of the line if we could pass them. Most people are very nice, and would of course let us in front of them. I know I would have done that for someone. But instead, since a KEF AIRPORT STAFF told me that MY PLANE WAS NOTIFIED OF THE DELAY, I patiently waited in line. Yet another lie. We finally got to baggage claim, and spoke with one of the employees there. He told us that he was not aware of any bags coming back in, but it usually takes about 30 mins. At this point, it probably had already been that long, but my friend waited anyways. Meanwhile, I went back to the check-in area to see if there was anyone available to talk to about the circumstances, or if there was another flight we could get on because both my friend and I had to work the next day. There was no one anywhere, except for at the the Icelandair counter. The woman I spoke to there was very nice (shocker), but there was nothing she could do, that all of the flights leaving the airport to the US for the rest of the day had just closed their time for purchasing tickets. If we had not been lied to and if the staff had not been rude and pointing us in all different directions, I probably could have gotten us on a flight out that night. But yet again, we JUST missed the mark due to being misinformed and mistreated by the airport staff.

Sun, Jan 27
LGW
London Gatwick
JFK
New York John F Kennedy Intl
8h 20m
Sun, Feb 17
JFK
New York John F Kennedy Intl
LGW
London Gatwick
6h 30m
Trip: 22 days
4.8OkayShow reviews
Overall 4.8 Okay
Based on 7 reviews
Boarding
5.9
Comfort
6.1
Crew
6.4
Entertainment
6.1
Food
5.1
SIN
LGW
Excellent 9.3

Pros: Food are nice Have IFE on broad

LGW
JFK
Excellent 10.0

Pros: Efficient, quick, well organized

Cons: Nothing really

LGW
JFK
Mediocre 3.3

Pros: NOTHING!!!!!!

Cons: I absolutely hate traveling on this airline and with all the hidden charges realize that they are NOT as budget as one would expect. In this day and age how can one human being pass food or beverage under your nose to the passenger sitting next to you and not have the common courtesy to inquire if you are hungry? It seems odd to serve the "haves" while the "have nots" look on in hunger, the latter group even including children. Surely the better business model and or approach would be an inclusive one. When comparing the additional costs to travel its is far cheaper to take an option whereby luggage and food are included and you are not charged ridiculous amounts for, lets face it microwave meals. The PR for this company is misleading as it does not let the consumer know that this a LOW LOW budget airline and that traditional allowances on long haul flights have been totally obliterated!!!! I have travelled with Norwegian Airlines a total of 3 return flights and have finally had enough, they are an only option at times otherwise the extra 100 dollars for another airline is a pleasure to pay.

JFK
LGW
Mediocre 2.0

Cons: Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.

JFK
LGW
Good 6.0

Pros: Price for the flight was nice from NYC - JFK to London for me. Useful to have budget airlines for further distances, if you don't mind missing large chunks of basic amenities. Bathrooms on this flight were more clean and nicer than most flights I've been on too.

Cons: I did not like the extremely long and inefficient way they board onto planes. They say they are starting to board and then we waited over 20 minutes just to hear who was going to board first. Then they ask for rows 18-28, leaving out the rows 29-36 or something like that, which created an extremely long and late boarding process. Once they started boarding people it was a giant mess in the waiting area and of course, once people have their ticket scanned, then you continue to wait in a long line past the kiosk for another 10 minutes. Getting Food, drink, and even the Customs Form was really inefficient -- the person with the forms walked quickly down the aisle and missed me because he was looking at the other side and not checking with each aisle like most flight attendents would. I ended up getting my customs form taking it from the drink cart when it was sticking out.

Fri, Feb 8
STN
London Stansted
BOS
Boston Logan International
13h 40m
Sun, Feb 24
BOS
Boston Logan International
STN
London Stansted
12h 00m
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Feb 9
LGW
London Gatwick
FLL
Fort Lauderdale
10h 05m
Sat, Feb 16
FLL
Fort Lauderdale
LGW
London Gatwick
8h 20m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 11 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
6.9
Food
6.8
JNB
LHR
Excellent 8.0

Pros: More legroom than other aircraft, plentiful IFE (in-flight entertainment), and a USB charging point in the seat back near the video screen. Decent food and wine, great crew.

Cons: We departed the terminal for takeoff but a passenger had a medical emergency requiring a return to the gate and off-loading along with finding the passenger’s baggage down below. Not the airline’s fault, of course, but maybe passengers should carefully consider their health before embarking on an 11.5 hour flight from one continent to another.

LGW
FLL
Excellent 8.0

Pros: Pleasant and efficient

Cons: Flight delay - but that is not always under airline control.

BCN
LHR
Okay 5.6

Cons: Taking off is too slow. We were late with our connecting flights.

LGW
FLL
Excellent 8.6

Pros: Actual room in coach

Cons: Corination chicken

TLV
LHR
Okay 4.3

Pros: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Cons: we buy the tickets from kayak and reconfirmed with British Airways is that we allowed to have one suitcase of 23 kilo checked in for each person . would get to their products and we paid 180 US dollars for the read suitcases we have . I didn’t mention kayak to give me the 180 us dollar back

Wed, Jan 30
LGW
London Gatwick
BOS
Boston Logan International
11h 20m
Wed, Feb 6
BOS
Boston Logan International
LGW
London Gatwick
9h 50m
Trip: 8 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 7,971 reviews
Overall
7.5
Boarding
7.2
Comfort
7.4
Crew
8.1
Entertainment
7.7
Food
6.2
KEF
SFO
Good 6.6

Pros: The crew

Cons: The boarding process was so chaotic at Iceland airport. Also for a 8hr flight food should be given not charged. The movie selection good have been better.

AMS
KEF
Excellent 8.0

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch.

Cons: Late boarding, slow process due to some confusion at the gate for many of the passengers.

KEF
SFO
Good 7.6

Pros: Smooth on time flight...helpful responsive crew. Loce watching movies!

Cons: Food was not great...economy seats tight especially when the person in front of you puts their seat back and are essentially sleeping on you lap. This happened to me coming and going....

KEF
YYZ
Excellent 8.0

Pros: Friendly crew, comfortable seats, good cabin climate, good selection of movies to watch. Although there was a delay in boarding, we did still leave on time.

Cons: Slow, delayed boarding, with bus to the plane and stair walk up.

KEF
HAM
Excellent 10.0

Pros: Smooth ride.

Cons: Absence of a nice meal

Thu, Nov 29
LGW
London Gatwick
BWI
Baltimore/Washington
11h 30m
Tue, Dec 4
BWI
Baltimore/Washington
LGW
London Gatwick
10h 25m
Trip: 6 days
5.6OkayShow reviews
Overall 5.6 Okay
Based on 1,499 reviews
Overall
5.9
Boarding
6.2
Comfort
5.6
Crew
6.9
Entertainment
4.2
Food
4.7
BOS
KEF
Mediocre 2.0

Pros: The planes are nice and new. Prices are very cheap. If you book economy and then upgrade to "extra room" seats and buy a meal seats you're basically flying in what they call businiess class for a lot less.

Cons: There was a huge snowstorm in Boston. A lot of people did not make it to the airport before the check-in desk closed. The airplane itself was grounded because of the snow for two hours. So a lot of people were in the main waiting area, while their plane was at the gate, but WOW did not care at all. They would not bring any gate agents out to check people in even though the plane was on the ground waiting. Many of us tried calling their support line - no answer. After a very long wait you get to what sounds like an India or Pakistan call center. The people there don't have any information, and the only things they can do are whatever you can do on the website. WOW has no real phone agents. I saw their gate agents later walking around and asked them to check us in - they shrugged. Would not check us in, despite the plane being on the ground. They could care less. Other airlines were shocked at how we were treated. Iceland Air was amazing. They saw our predicament and brought one of their managers out to their check-in gate to sell us last minute tickets on Iceland Air. A bunch of WOW customers ended up getting tickets on Iceland Air, and we actually ended up flying out of Boston before the delayed WOW air flight. If you get on the WOW flight - service is good. But you're taking a risk. Ground staff really does not care at all and will pretend they don't know you.

CDG
KEF
Mediocre 2.0

Pros: Nothing

Cons: Seats e not comfortable. u have to buy everything. even a water staff is not caring

YYZ
KEF
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. The food was fine, but a little overpriced.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

KEF
BCN
Mediocre 2.0

Pros: (3/4) My friend finally came up from baggage claim and had told me that no bags came, and the staff member we were speaking to downstairs told us that our luggage was probably already on its way to Chicago. Note that he never asked for our names or our baggage claim ticket. We bought a plane ticket on Icelandair for the next afternoon, found an ACE Guesthouse to stay at, paid for another cab, and left with our carry-ons with nothing useful for overnight because of the first encounter at the check-in counter where we weren't able to properly remove our chosen belongings from our suitcases. The next morning after I woke up and as soon as I knew our original flight had landed, I tried to call O'Hare to confirm that our bags had indeed made it to Chicago. I was not able to get ahold of anyone that could help. When we got to the airport, 4.5 hours early, we checked in and went straight to baggage claim to double check where our bags were. We were not leaving Iceland until we were 100% sure of where our belongings were. Lo and behold, it's the same employee that was working in the baggage claim area the day before. He remembered us, and told us that he had good news and bad news. The good news was that they found our bags, the bad news was that was our bags were on their way to Boston. Boston? BOSTON?! He said they went to Boston because if there were bags left here, it was mandatory that they get sent as fast as they could to the country they are scheduled to arrive at, no matter what airport. That location happened to be Boston. We have NO idea why this was the case, when they knew that we had missed our flight and were still in Iceland. Isn't it mandatory that luggage stay with the owner? We wanted to call Boston to make sure that our bags were there, and to have them sent to Chicago so that they were in Chicago when we arrived later that day. He told us that there was nothing that we could do, that we would have to wait until we get to Chicago, file a claim, and then they would have our bags sent to us a day or so later. Note again, that he never asked for our names or our bag claim number. Begrudgingly, we left him, even more furious, and waited for our next flight. Meanwhile, I tried to get ahold of anyone from O'Hare – no luck. I tried to get ahold of anyone from Boston – no luck. Finally, I decided to call WOW Customer Service. I explained the situation to her, and told her that it was absolutely necessary to know where my bags were, and to know that they would be waiting for me in Chicago when I arrived, also questioning WHY protocol called for our bags being sent to Boston. She asked for the claim number, and told me the last time the bags were scanned was in Iceland. They were at the airport. I told her this was impossible, because I spoke to the same person the day before and today, and he said our bags were not at this airport. She insisted that they were.

Cons: (4/4) At this point, a few hours had gone by, and we were running short on time. With AN HOUR left until our DEPARTURE TIME, we went back to baggage claim and told the same employee that WOW had told us our bags were scanned in here. He seemed confused, and said he was not sure how this could be possible. My friend spotted her bag behind him, and pointed it out. He seemed shocked. I didn't see my bag anywhere, and asked him where it was, and he said that maybe it got swapped out with someone else's, because he didn't see it. My friend asked him to please check the back for my suitcase. Sure enough, it was there. CLEARLY, this employee had no idea what he was doing. He gave us misinformation numerous times. If we had not been so persistent, we never would have known that our bags were still at KEF in Iceland. HOW WOULD WE HAVE GOTTEN OUR BAGS TO CHICAGO??????????? If I had listened to the guy and trusted him, we would have landed in Chicago, filed a claim, and seen that there were NO bags in Chicago, and NO bags in Boston. Our belongings would have been stuck in Iceland. We then had hardly any time to go back to the check-in counter and check our bags. We waited in another line, checked our bags, and ran to our gate. Every other KEF staff member that we tried to speak to was very short and rude, unhelpful, and in a hurry to get us out of the way. Even when we tried to find someone at a kiosk, there was no one there working the kiosk. Nearly every employee at KEF had lied to my face, and did not care that I needed help. If I had not been lied to about information regarding notifications, flights, baggage, etc. on numerous accounts, I know for a FACT that I would have made sure I made my flight. This experience is absolutely unacceptable. The incapable, rude, and dishonest airport staff and unaccommodating airlines costed us an extra $1,000 each. It also cost us the couple hundred dollars we would have made at work the next day. I will never fly WOW again. I will never fly to or through Keflavik International Airport again. I will never recommend WOW. I will never recommend KEF. This left such a bad taste in my mouth that I don't really ever want to go to Iceland again. And I know my friend feels the same way.

KEF
BRU
Excellent 8.0

Pros: Price was very inexpensive, crew was polite and efficient and our flights were on time. Airport in Iceland seems new and hip, but is small.

Cons: No entertainment, but that’s how they keep costs low. Seating was not incredibly clean.

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