Daily cleaning, installation of cabin HEPA filters on flights from Eugene to South Pacific
|September||Best time to beat the crowds with an average 7% drop in price.|
|December||Most popular time to fly with an average 18% increase in price.|
Average price round-trip
|$1,471||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
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Scores according to KAYAK customer reviews
Pros: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Cons: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Pros: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Cons: "The food was not too attractive, better variety of main meals"
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"
Pros: "All Crew members was friendly seats i found comfortable."
Pros: "Friendly crew and spacious."
Cons: "Food could be better"
Pros: "Yes the SQ802 and sQ807 was excellent"
Cons: "Returning flight food short be better SQ807"
Pros: "This was the most comfortable business class mid haul flight I've ever taken."
Cons: "Absolutely nothing went wrong."
Pros: "Cabin crew knew how to work."
Cons: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Pros: "everything in suite class"
Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Cons: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Pros: "Food, service"
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Pros: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Cons: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"
Cons: "Outdated Cabin Fit Out"
Pros: "Excellent flight experience"
Pros: "Great service"
Pros: "That the A380 was only 70%full, resulting in me getting three seats to myself. I was able to stretch out and sleep for most of the flight. Food and service were top notch. Better value than Lufthansa or American, for the overall flight experience. You could fly cheaper, but not better, in economy."
Cons: "Though we landed early at JFK, we had a one hour wait on the tarmac until one of the only two gates capable of receiving an A380 opened up."
Pros: "Crew members were very friendly n helpful."
Pros: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Pros: "Was very old plane but was good"
Cons: "Food and crew was well"
Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"
Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Cons: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Cons: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Pros: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Cons: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Pros: "Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection."
Cons: "Hope that there were more time to order and enjoy beverages."
Pros: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Cons: "Clean bathroom trash more often"
Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"
Pros: "Singapore service is always outstanding"
Cons: "temp on plane was freezing and even two blankets did not suffice. Everyone was really cold."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "The entertainment 100s of movies & Shows The very good portions just right"
Cons: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Pros: "Great service, great experience."
Cons: "I liked it all."
Pros: "The sevice was on point. Flight attendants were beautiful and worked harder than any other airline I have been on. The uniforms were on point too. The television had every new movie you could watch. Food, for an airline, was great. All drink service was included. Best airline I have ever flown!"
Cons: "Wifi cost 12 bucks and hour."
Pros: "again, the crew anticipated our needs"
Pros: "The hot towels, the legroom in economy, exceptional service. The helpful crew who don't hesitate to help with luggage. The choice of entertainment. The convenience of a direct SFO to SIN flight with a fast connection to Indian cities."
Pros: "Friendly staff, excellent customer service, great food"
Pros: "Did not enjoy the vegetarian menu -cold noodles not appealing. Alcoholic drinks very hard to obtain .. orders taken but not received. Service was friendly though"
Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."
Pros: "Not much"
Cons: "The seat I had booked and was confirrmed was not available, double booked."
Cons: "I was turned away at the gate and was unable to board the plane. It was an awful experience!"
Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."
Cons: "The snack were very simple. They don't communicate properly all the different snack options."
Pros: "The crew was great. Really friendly, we got skycouch and it was really comfortable"
Cons: "Food was a bit too rich, maybe a lighter option in the menu would be useful as both were quite thick sauces."
Pros: "The seats are comfortable. I was fortunate to have a gap in the middle seat. On my flight there was a delay due to a person needing to disembark before the flight took off. The flight dealt with the person inconsiderately and explained to everyone the reason for the delay."
Cons: "Nothing. The flight was efficiently run and seats comfortable."
Pros: "Air New Zealand is a great airline. They give you a lot of food and the seats seem to have a little more space between them so your knees don't hit the back of the chair!"
Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."
Pros: "Great flight with wonderful service."
Pros: "Attendants were friendly. The agent at the gate rerouted my flight after my initial flight was delayed. She explained she did that so that I could make my international connection in time."
Pros: "Quickest boarding ever - Have hardly seen an airline having people board through the rear entry Super fun safety video All-in-all a great experience"
Pros: "Very friendly and accommodating staff. Good food, comfortable seats, and excellent entertainment choices."
Pros: "Everything was ok."
Cons: "The Auckland airport is the closest I have ever been to burning in hell."
Pros: "Two bathrooms just for PE, good food, attentive crew, nice wide seats, ample legroom with footrests, nice headset."
Cons: "You can’t sleep to music because each track has to be selected individually."
Cons: "The staff asked for my return ticket to the U.S. I told them I have a round trip ticket from and to Japan. I have to show them my U. S. Navy identification card otherwise Air New Zealand would not have processed my boarding pass ticket. Air New Zealand discriminates."
Pros: "Extra leg room at front of plane."
Cons: "Seats too narrow."
Cons: "departed to late .. nearly missed connecting Auck- Hong Kong. Suitcase was left behind .. will receive 498 hrs later .. not good enough"
Pros: "The flight is long but is made better by having the in flight entertainment, food, and drinks for free. They don't nickel and dime you like united does"
Cons: "Liked everything"
Cons: "People allowed to bring on too much carry on that will not fit so we all wait in the aisle behind them . Dumb."
Pros: "On time service and the captain was good with updates"
Cons: "Everything was fine. Nothing stands out as great or bad."
Pros: "The plane was new and the flight was good with no problems."
Cons: "Being a Star Alliance Gold member and Premier 1K on United Airlines I was expecting a bit more than water and a lolly. Yes, we did only buy the "seat" ticket, but come on a soda was an added cost. I don't see us flying AZ again anytime in the near future."
Pros: "Great crew, great entertainment"
Cons: "Wasn't a fan of the dinner but no big deal"
Pros: "The choice of movies was good! And seats were comfortable!"
Cons: "Would have liked bottles of water instead of cups of water as they are easier to store if you don't want to drink it right away. Food was mediocre!"
Pros: "I fly this route quite often and can't imagine using another airline. Always professional, always comfortable, always fun. Staff, food and entertainment are top notch. I literally trust the pilots with my life. Keep up the good work :)"
Cons: "I left my awesome brand new Nalgene at the terminal in SF. Never to be seen again. Could be worse, I suppose."
Cons: "I had requested a vegetarian meal and was not given one. And even if there was an error in me requesting a vegetarian meal they should be stocked with extra."
Cons: "The boarding process @ Aukland Airport is a mess. We had to use the machines and some were not working properly and not enough staff to help customers. It was crowded and I had to fight my way to find a machine."
Pros: "Air New Zealand has now become my favorite airline. Guest comfort is their priority."
Pros: "I was sitting in an exit row with tons of space. The men flight attendants were fantastic! On moved two boxes and we were able to prop our feet up. They were so attentive to us I felt as if I was in first class!"
Pros: "I really enjoyed the opportunity to be with my husband"
Cons: "The seats were okay in comfort"
Cons: "Seats and aisles have become so small and tight."
Pros: "Didn't happen"
Cons: "They rebooked us- didn't happen"
Pros: "THE crew WAS really nice about everything"
Cons: "very old plane"
Pros: "See above"
Cons: "Packed flight so hard to stretch out, not much food or water but it was a red eye so lots of people were sleeping"
Pros: "Air NZ is fantastic"
Pros: "Over all the flight was excellent. My previous flight with them was terrible but this flight was awesome. It was great that there was a headphone jack in the entertainment system so you could take your own better headphones. Only issue is that when you are taking off or landing you aren't allowed to have a cable between your seat and screen so you will have to resort to using the supplied ones plugged into armrest if you want to continue to listen to movies or audio."
Cons: "When playing videos on the entertainment system there was a glitch that made the movie play from the start when paused. This also happened for my wife. Also the displays no longer tilt so when the passenger in front reclines their seat your display is on a terrible angle."
Cons: "Poor movie selection"
Pros: "The foot rest helped but did not come up as high as in the video so had trouble with my knees. If it had been level with the seat I could have slept."
Pros: "The reclining seat pitch and space by feet and under seat was great. Staff was nice."
Cons: "The food was so awful. I could t eat the chicken only the plain rice. Please just provide more plain food not heavily seasoned. Bread meat starch and veggies would be perfect. The headphone speaker volume contrast between hearing the tv and when the pilot chimed in. It blew out my eardrums every time! The soap dispenser shot out all over me and made a mess."
Cons: "Air new Zealand should upgrade their Business class. Seats are old, like 15 years ago airlines. Video old style, air show did not work during entire flight. Cabin crew said they can reset it but not sure it's going to work. Food was OK. Air Tahiti Nui offers a better service between PPT & AKL"
Pros: "Great service"
Pros: "Entertainment was great! Comfort was decent but much better that the previous flight with Air Canada. The overall the feeling that I get from Air NZ and their employees is that they have FUN! It's infectious and makes for a great flight experience."
Pros: "liked free movies"
Pros: "Better air on 787 Decent legroom Comfy seats Good food and wine"
Cons: "Legroom can be better"
Pros: "The crew was exceptional, the on board entertainment was fantastic, and you could order snacks and drinks from your seat at any time."
Cons: "The seats were very cramped, extra narrow and almost no leg room. With aflight this long it go rather painful. The upsideit that I was able to distract myself with the provided snacks, drinks, and movies."
Cons: "This was ok"
Pros: "Skycouch Food Wine"
Cons: "Legroom can be better, even though it was good"
Pros: "Smooth flight except turbulent at times"
Pros: "It was a direct flight to Vancouver which was great in that I didn't have to change planes."
Cons: "I felt claustrophobic as if a was in a can of sardines, but to my relief I found a light sleeping pill in my handbag and was able to feel relaxed. I am not overweight but felt it was very difficult to reach for my handbag on the floor. As I said, in all seriousness, there was not an inch of space to move without saying excuse me to the person beside me. I must add that whoever made the rules for seating space between the rows on the aircraft must have been paid off heavily. The flight attendants were great."
Pros: "The crew was incredible ! And the entertainment options as well"
Cons: "Space was so tiny ! Couldn't get comfortable and usually never have a problem sleeping on planes."
Cons: "Every thing was great"
Pros: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"
Cons: "Better inflight entertainment"
Pros: "Checking-in was super simple, and speedy. All the staff I had contact with were very polite and professional"
Cons: "I had exhausted the entertainment system before I finished my first leg of the outbound journey."
Pros: "The comfort, crew and entertainment."
Cons: "The boarding."
Pros: "Nothing after being ripped off with false misleading baggage policies."
Cons: "WTH matters now. I will not fly this airline again. As well as advise"
Pros: "I had a fast and easy check-in at Denpasar airport. In flight service by cabin crew was very good, as I normally get in the business class at Emirates. Flight left Denpasar on time and arrived in Auckland some 30 mins early, which was nice. Enjoyed a late dinner - the mie goreng ayam was particularly tasty!"
Cons: "In the past on overnight flights Emirates I have received a pyjama set in the Business Class, which made it very comfortable to sleep. But this time this was not given, so I had to sleep in my day-wear, which was a bit uncomformtable."
Pros: "The crew was excellent and the food is very good. The portions were good and the drink selection is excellent."
Cons: "The seating room is poor for someone who is 6'2" tall. My wife had issues with her ankles swelling. When we tried to get a cold compress to put on them we never received it. We also asked for some fruit instead of the pizza snack and didn't receive it either. I know you don't have much control over passengers, but we had a two year old child in our seating area and it screamed and cried virtually the entire 14 hour flight. Very annoying."
Pros: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Cons: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Pros: "The crews"
Cons: "The wifi is bad the food is bad im in business class"
Pros: "Smooth flight"
Cons: "The food"
Pros: "Smooth flight"
Cons: "The food"
Pros: "All of the above"
Cons: "Nothing that i didn't like"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Pros: "Footrest would be good for a long haul flight."
Cons: "Noise of serving some people dinner in middle of night interfered with sleep. Deep dip South meant no internet for much of the flight lots of noise and inconvenience trying to fix Tvnz for (rude) lady in front"
Pros: "Travelled Business Class - a great experience."
Cons: "Slow to board."
Pros: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Cons: "The crew were really young and not very talkative."
Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."
Pros: "Good facilities, food and entertaniment. Seat comfort not so good."
Pros: "The service, food and boarding were all excellent. It brought back the joy of flying like what used to know in the 80s."
Pros: "The food was good and the service was great. I also had a great seat in the front row."
Cons: "We were delayed by over 2 hours We had no where to park when we landed so we had to wait for buses to take us toche terminal There was no new and exciting movies that excited me"
Pros: "Typical Emirates excellence"
Pros: "Extremely quiet plane since they placed people in front of the half empty plane. Great plane food and internet access, limited to text but still incredibly useful to text people from the air."
Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Cons: "I didn't like my seat placement this time round. Was put in the seat infront of business class as no other option. Really uncomfortable."
Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"
Pros: "The crew were excellent, very helpful and friendly. The most friendly crew I have flown with. Qantas could learn something from Emirates."
Pros: "Very nice check in, because the people weren't rude. They accepted my luggage and gave me my passes."
Cons: "Everything was great!"
Pros: "The entertainment system"
Cons: "Everything else"
Pros: "The environment was good and clean The food was on time and fresh"
Pros: "Check-in was efficient and staff were extremely helpful. Flight itself was comfortable, food was actually tasty, and in-flight entertainment was great. Overall an amazing experience compared to US carriers."
Cons: "Boarding was a bit disorganized."
Pros: "Granted I was tired after being in transit for 24 hours, but this final of 4 long-haul flights was a real bummer compared to the other flights. Boeing 777 packed to 100% capacity."
Cons: "Really cramped and squished compared to other flights. Toilets at DXB were filthy (I searched around for the cleanest, which was still disgusting), with the cleaning attendant standing around in the restroom doing nothing. Duty Free shops really expensive compared to European airports. Meal on board (breakfast) was really terrible (and that taking into account that airline breakfast is always bad), really the worst I've ever had on a plane, even the Croissant was chewy and very dry. Emirates has become a massive sausage machine people-mover. It has loss its finesse and exceptional service."
Pros: "I enjoyed my first time flying with Emirates from Australia to New Zealand The checking in was quick, easy and the staff were friendly. The crew were polite, and friendly with excellent customer service. Refreshments and Entertainment were first class. I will be flying Emirates from now on."
Cons: "We were allowed down the jet way to board only to come to a closed plane door - waited for at least 5 minutes for plane door to be opened. Crew seemed tired and disengaged. Walked on the plane asked crew how they were and got less than good reply. In flight woman never smiled, overall crew seemed tired and as though they did not want to be there. Perhaps SFO based crew on way home? Tired from flight over to Dubai? But it was really noticeable and a real difference from the flight over to Dubai from SFO 2 weeks earlier."
Pros: "I was pleasantly surprised how great our travel with Emirates was. We usually fly in business class when traveling to Europe, but this time we were pleasantly surprise that the economy on our flight was as good as business on most American airlines. We are looking forward to another flight with Emirates!"
Cons: "Everything was great, I can't think of one thing that disappointed me."
Pros: "Comfortable cabin, attentive crew, if somewhat aloof. Food okay, but better than a 2 ounce package of salty pretzel mix for $3! All in all, quite good."
Cons: "Nothing comes to mind."
Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Pros: "love everything about Emirates!"
Cons: "The Staff always seems to be very rude - i see how they are to others and and also to me. They always seem either rushed and frustrated - this applies to all the flights i have been on lately with Emirates"
Pros: "Staff were great. Food was good."
Cons: "I had thought all crew was on training. Service was poor"
Pros: "Like everything"
Pros: "A380 was comfortable with good entertainment"
Cons: "Attitude of Emirates ground staff and crew. Compare to Emirates Singapore Airpines staff are more polite and helpful."
Pros: "Good seat size and space, very comfortable. Excellent entertainment."
Cons: "One food selection was good, another just plain bad."
Pros: "The A380 is a beautiful aircraft. Smooth and quiet. Great movie choices. Crew friendly and mostly efficient. Great value for money!"
Cons: "Confusion with wrong menus being handed out - on 2 flights!"
Pros: "Crew were lovely"
Cons: "Extremely overweight passenger next to me. It was awful, her body was in contact with me the entire flight. The most uncomfortable, hot, smelly, awkward flight Ive ever experienced. Its time you charge for 2 seats for people that are the size of 2 people. Not fair to other passengers to have to be so inconvenienced and extremely uncomfortable."
Cons: "There was no entertainment. With a flight over three hours I would have thought there would be seatback mini-screens at least with a few movies to choose from. Also there was only one cart serving drinks which took forever because we had a seat towards the back and because it took so long we only had the one drink. It was so full of ice that really there was hardly any fluid and the ice pieces were too large to even chew them up. I felt very dehydrated during the flight. Since we can't bring our own water I feel like more should be provided."
Pros: "Seat was roomier. Food was good."
Pros: "Efficient boarding and friendly crew"
Cons: "To actually be on it would’ve been awesome"
Pros: "Seat c58 was not built to be comfortable!"
Pros: "Food was actually quite decent"
Cons: "In-seat entertainment systems malfunctioned for roughly half the flight, which was quite disappointing"
Cons: "The unplanned layover in HNL was very poorly handled."
Pros: "Crew were great, especially considering we had a couple of mishaps travelling with a five year old and five month old. Despite being a mega long flight it was comfortable and we were well looked after."
Cons: "Seats are a little narrow on the exit rows and bulkhead as the armrests accommodate the TV and tables. This also means they can’t be moved. Not unique to Air NZ though."
Cons: "The temperature on the plane was cool."
Pros: "The crew was amazing and were able to efficiently accommodate me and my kids next to each other on a flight that was completely full... while we were almost late. An amazing experience. Unfortunately stands out of all others with United."
Cons: "The quality of coffee"
Pros: "I got super lucky and had three seats to myself, it's a long flight just over 12hrs and good sleep is precious. The entertainment options were excellent and I watched some great first run movies. Food was quite good with options, beverage service standard. Restrooms were readily accessible and "clean.""
Cons: "We left SFO an hour late waiting for a handful of late passengers - good for them though, eh? The rest of the passengers on plane were packed in like sardines. Seemed to me that too much space on plane dedicated to the premium 'cabins' for the uber rich, but they were interesting to look at."
Cons: "Check in clerk was mean nasty and said several times we could not fly because we didn’t have our tickets rather then helping us use the airport printer to print our tickets she said you can’t print you ticket until you show me your ticket. She should be fired it was united airlines won’t fly them again"
Pros: "I got a whole can of ginger ale"
Cons: "Not much room, seats uncomfortable"
Pros: "Plane wasn't delayed. Left on time."
Cons: "Gate attendants could have been friendlier, nicer. Had to stand in boarding line too long."
Pros: "See above"
Cons: "See above"
Cons: "Commuter flight need internet access. Please make it happen."
Pros: "We flew out if Eugene, Or. and we're in Cancun by 2pm. I loved that! We we're seated right behind the bulkhead for first class, so we had plenty of leg room. You can purchase food snacks on this flight and they're ok."
Cons: "The entertainment options are disappointing. The selection of movies, that you pay $5.99 for at your seat, are stale movies."
Pros: "The staff were courteous and helpful"
Cons: "It felt as if the purchase of the tickets was bait and switch. We purchased our tickets through KAYAK and remade to feel as if we were being punished for buying tickets at a savings. It turned out to be no savings at all as they charged us for luggage which is normally carry-on for both of us going and returning This turned out to be a significant financial punishment. For the more it was clear that we had no options into seat selection. It would've been nice to sit next to each other but we were told that our seats would be assigned, take it or leave it. This turned out to be a significant financial punishment. For the more it was clear that we had no options into seat selection. It would've been nice to sit next to each other but we were told that our seats would be assigned, take it or leave it. We fly to Europe frequently but will never under any circumstance flight on United again."
Cons: "Only non nut snacks. Should offer stevia too as a sweetener."
Pros: "On time"
Cons: "Booked aisle seat. Plane change resulted in seat reassignment to middle seat. Awful. And United declined repeatedly to reassign me without $$$ upgrade. United sucks."
Cons: "3hrs waiting for the plane"
Pros: "Flights were on time and one even landed early."
Pros: "Making the connectoin in SFO worked out because both flights were delayed. Offering bottled water and chips to waiting passengers was a small courtesy that I heard others appreciated."
Cons: "Couldn't understand the PA announcements in Eugene. Audio clarity problem. Flight delayed. It happens. I prefer media content from United accessed through the cabin wi-fi. That option wasn't working on one flight segment. Just an hour flight though. I'm 6'2". Could future planes have a variety of seat sizes? The leg room in economy is actually sufficient for me. It was difficult to find my delayed flights on the departures screen. United employees didn't complain about helping me though."
Cons: "That i sat at the airport for seven hours cause my flight was delayed. Then i was in traffic for an hour and half which made me have to call in on my night shift job. Not happy what so ever"
Pros: "Staff was great."
Cons: "Had to pay for entertainment."
Pros: "Crew worked hard and were terrific."
Cons: "Having to wait 2 hrs for initial flight which made me miss all connecting flights"
Pros: "Great job"
Pros: "the layover waiting time was relatively fast! Also, the united airlines staff was very helpful in answering any questions I had."
Cons: "I did not like that my first plane coming out of eugen had about an hour delay and I had to rush to my second flight. If it hadn't been for me being guided and me basically running I might have missed my second flight."
Cons: "A mechanical issue delayed our return by over an hour. I guess they didn't know the extent or the time needed to repair, so we boarded at the regular time and sat in the plane. Good cabin crews both ways. Food meh. The 787 over was much better than the aging 767 coming back. I like the new app based entertainment system."
Cons: "I do not like this survey. Where can I answer that I did not experienced the entertainment? I have no idea if it was any good"
Pros: "Unprofessional and completely disorganized the flight was oversold which is not a big deal but the way it was handled was beyond ridiculous. After the plane was boarded at least 4 Crew members boarded the aircraft and started moving people around it was chaos. I'm assuming it was one of the gate agents that insisted a couple of passengers Exit the plane. I've honestly never seen anything like this. At one point I heard a female passengers use profanity when asked by her traveling companion "what is going on? where are u going" the woman replied "I being told I have to get off the plane there are no more F--king seats" My option the crew and or gate agents were irresponsible for boarding passengers that did not have seats! Get it together united!!!"
Cons: "San Francisco always has delays. You pull away fro. The gate & sit on the runway for 25-30 minutes. Frustrating."
Pros: "I thought the whole experience was unorganized. The staff attempted to keep their calm but in the end they sounded just as organized as the flight line. (Referring to the trip as a whole)"
Cons: "I received 10 flight delayed notices on this trip. Five of the flight delayed notices were flight 6047. I missed a whole night in Oregon because of the delays and got in at 2 am into Charleston.. which was not ideal. I will not be recommending United Airlines. Also, for some reason the last flight was the coldest flight I've ever been on? I was tired, cold and miserable by the time I got to Charleston."
Pros: "Horid contract gate agent in Eugene OR. Broke FAA rules. Contacting United for resolution."
Cons: "Rude, unaware of rules, as a 1M flyer one of the ugliest boarding a I've had in ages"
Cons: "I missed my flight because on the printed ticket, the boarding time was the same as the flight time. It read that the flight was on time, so I arrived a few minutes before the boarding time per the ticket and the flight was already leaving. So I had to cancel the flight and they re-booked the flight for the next morning, pretty late morning, which made me miss a scheduled day of work. There was also a child kicking my seat behind me so I had to move my seat in order to avoid any issues."
Pros: "Efficient and professional crew."
Cons: "Almost nonexistent snacks. I know it is a short flight, but a small packet of pretzels is pretty sad. The flight attendants are great, but come on..."
Cons: "The flight had no flight crew, so I had to fly out the following day, missing important client meetings and losing money. I paid extra to fly out on Sunday so I would be able to make my obligations, but didn't arrive until Tuesday night. No refund or voucher was offered, although I asked. It would be nice if they at least paid the difference between the flight I paid for and the cheaper flight I received."
Pros: "It landed in Des Moines 30 minutes early."
Cons: "Flight supposed to leave 5:30 Am plane at gate since 7pm night before.. First flight of the day But NO crew to fly it until after 6:00 Am we were an hour late leaving. Had a 50 min layover in Denver.. Had to RUN 30 gates. This is purely their scheduling error."
Pros: "Not much."
Cons: "The only flight leaving Eugene that would get me to Dallas in time for an urgent meeting left at 5:25 am. The crew identified something in inspection that gave them a little concern, so they called maintenance to come and check it out to ensure we were safe to fly (which I very much appreciate). The issue I have is that over an hour passed (after the flight was supposed to leave), with them giving periodic updates that they had called maintenance and were waiting for them. Finally I asked the people at the counter, who were visibly embarrassed, where maintenance was coming from (this is an airport - shouldn't they have it onsite), and they conceded that maintenance was at the airport, but they had no idea where they were. This delay resulted in me missing my connection in Denver, which caused me to miss the meeting and the whole reason I was flying back to Dallas a day early for. I essentially paid over $400 for an extra ticket (I had to not use my one on Friday - because it was just cheaper to buy a separate one way ticket). I will never fly United again."
Pros: "seats comfortable n Eugene airport easy to navigate"
Cons: "being unboarded on tarmac with white a distance to cover barely made connection"
Cons: "Seats are uncomfortable and very small"
Pros: "The crew was polite and very professional"
Cons: "The food was disgusting"
Pros: "On time"
Cons: "Crowded. Tight seats and I'm thinp"
Pros: "Very good connecting flight."
Cons: "No Wi-Fi, this was the only issue I could find and it was minor on a short flight"
Pros: "The hostess was entertaining"
Cons: "The plane was dirty and delayed"
Pros: "My first flight was cancelled and it appeared i wouldn't make it to my destination on the day which I intended. A Delta/united employee at the Eugene Airport (Collette) quickly and kindly moved some things around and got me a flight out only an hour later, upgraded me to comfort select seating, and some how managed to get me to my final destination (2 flights ) only an hour after I originally booked for. She did all this with a smile on her face while a worried guest (me) wasn't sure what he was going to do if it weren't for her impeccable service. Thanks Collete and United!"
Cons: "A few hours before flight time I was informed by email - not text - that "my flight" was canceled, which turned out to mean the flight went but I was bumped. I had to reschedule my entire trip for two days later (a trip to see a hospitalized relative). The affair would have upset me less if Kayak/United had simply informed me that they had overbooked the flight and they did not have room for me."
Airlines flying from Eugene to South Pacific have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Eugene to South Pacific
Masks required on board, masks provided on flights from Eugene to South Pacific
Social distancing seating
Middle seats unavailable to book on flights from Eugene to South Pacific
Testing for antibodies, testing for symptoms for flights from Eugene to South Pacific
Waiving of change fees. Search flexible flights from Eugene to South Pacific