Daily cleaning, installation of cabin HEPA filters on flights from Europe to Fort Smith
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Scores according to KAYAK customer reviews
Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Pros: "The crew was great."
Cons: "Food wasn't that great."
Pros: "La tripulación excelente y nos dieron un obsequio"
Pros: "Excellent service provided by crew"
Cons: "Food needs improvement"
Pros: "Food and leg room"
Cons: "All was fine"
Cons: "Wheelchair was booked for me for both flight but i could not get that service. No one available for wheelchair. Very bad service."
Cons: "Extraordinarily care taken On board. Very impressed with Qutar Airways. Excellent"
Pros: "The crew was amazing and delightful."
Cons: "The crew was amazing and delightful but should provide food to kids first before even those special diet or vegetarians."
Cons: "I was not able to fly"
Pros: "Very nice aircraft , crew, and supplies"
Cons: "Flight delayed, so missed connecting flight and stuck in Qatar for 13 hours on top of a 22 hour regular flight schedule"
Cons: "DOHA to NY. I board the plane to find out that Qatar SWITCHED SEATS ON ME that I selected months ago without any notice at all! Got stuck in middle seat on the wing! I emailed Qatar you know what they said? "Seat assignments can never guarantee." No voucher or anything offered! Fly something else!!"
Pros: "Looks that it will depart on time"
Cons: "Middle seat"
Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Pros: "Aircraft was very nice and comfortable. Flight crew as friendly."
Pros: "The trip was very comfortable and food suited me"
Pros: "The facilitated transfer in Doha within twenty minutes"
Cons: "The repetition of vegetarian food menu"
Pros: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Cons: "The wedsite for Qatar could use some work."
Cons: "It was too cold in the plane."
Pros: "The crew was awesome had the most caring crew anything you need thier there to make us happy I’m absolutely happy"
Cons: "I dislike the economic class on a 19 hour journey to Doha to Dallas Texas I felt so tight and annoyed with people next to me when asking to go to the bathroom that’s my mistake next time I surely will go on bussiness class other then that everything was great."
Pros: "The movies, snacks, the crew. They were very friendly and helpful on board not the crew in the airport!!!"
Cons: "Space of the seat and the ground crews(aiports) how come their less friendly than the crew on board!"
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "Nothing to be liked on this Flight"
Cons: "Poor Service, they were even out of food."
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Cons: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Cons: "The crew at the ticket counter was quite rude. Our suitcases were 2kg heavier so, in front of them we opened and removed items and then they still made us go through security all over again"
Cons: "They lost my bag and that’s disappointing considering I have my bank account details in that bag. Very disappointed by this"
Pros: "The staff is friendly and attentive. Food has been flavorful and consistent in quality. Blankets and pillows have been clean. The energizer juice was an excellent option."
Cons: "The cleaning crew was in a hurry and there was a used cotton ear swab in the remote armrest. The tray did not close snugly back when closed up. The remote buttons were not quick to respond and needed to be pressed firmly and slowly. The food menu needs more lighter options. The toilet could use mouthwash addition."
Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."
Pros: "Let's just say there was nothing I didn't like"
Cons: "I have no comment"
Pros: "Crew was nice. Food was excellent."
Cons: "No entertainment"
Cons: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."
Pros: "Food quality needs to improve, some chairs can't recline."
Cons: "I was Told the flight form Doha back to Houston was over booked so I had to get re-routed through another city. For a $6,600 business class ticket this is very bad form."
Cons: "Was forced to purchase a return ticket or was not allowed to board the plane. Had to pay 850.00 dollars. In process of requesting a refund."
Pros: "Qatar Airways Is Fantastic Service"
Cons: "Service and Food Selection"
Pros: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Cons: "Maybe the food"
Cons: "Was told to move seat up and down repeatedly"
Cons: "Not allowing water on the flight made it extremely long and unbearable."
Pros: "Please see above"
Cons: "Please see above"
Pros: "all things"
Cons: "don't know"
Cons: "Without internet"
Pros: "The staff was good and food as well had a great trip"
Pros: "Great flights. lots of room in economy."
Pros: "Not a lot -14 hrs in cattle class is no fun."
Cons: "Toilet out of order from beginning of very long flight. Food ordinary. Doha airport transfer awful."
Pros: "Crew was good"
Cons: "Seating sucked, did I say sucked. Greed never give the customers that pay your bills better comfort and leg room. Greed greed greed. Scumbags"
Pros: "I used frequent flyer miles for the tickets."
Cons: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."
Cons: "Flight left on time."
Pros: "Flight got in early. Boarding was easy"
Cons: "Bags could have been brought onto the plane instead of being checked in. There was space in the overhead bins. The space wasn’t utilized efficiently. It would be nice if there were a few choices for the snacks."
Pros: "Flight attendants service"
Cons: "I don't like the new planes with no screens on it. I don't want to be watching at my cellphone for 3 hours. It's bad for everyone's eyes."
Pros: "The crew was great except the steward making announcements was difficult to understand at times. She sounded as if she had laryngitis. I hope she is doing better."
Cons: "Entertainment cold have been provided for the clients"
Pros: "Areas of schede with flights. No incidents."
Cons: "Oversold on the way out. Didnt affect me. It could have."
Cons: "I am still waiting for flight to DFW.. I"
Pros: "Crew were nice, one grumpy attendant but overall they were excellent."
Cons: "Some of the smallest seats we have sat in on a transatlantic flight. TV monitors do not tilt so if the person in front of you reclines their seats it makes watching a movie very difficult. Forces you to recline but even that is not awesome. Very narrow seats."
Cons: "Delayed more than 2 hours"
Pros: "Everything on time."
Cons: "The air conditioner on the plane."
Cons: "I did not make it there."
Pros: "American did the right thing and turned around our flight when a passenger became ill. Despite leaving very late, the pilot was able to make up time to Philadelphia so we were able to make our connection."
Cons: "Recovery of this unplanned event was poor at best. Had to leave for the airport at 6 am only to then wait for 6 hours before we could board. to make matters worse, American then scheduled wake up time for all of the passengers for 4:40 am. I don't take that long to get ready. They did not do a very good job communicating to us on how they were going to recover from this unplanned event."
Pros: "The crew on this flight was excellent."
Cons: "For the fourth flight in a row with American the flight was late. I guess you don’t want to be in a hurry with this airline and have a long layover if you are connecting."
Cons: "This was an updated 737 with pleather seats and a sleek look inside. But what matters most is leg room for me. There was none. I flew for 5 hours in totally cramped conditions. I loved the page in the mag about seat exercises to keep your leg circulation up. Couldn't bend my knees even. Disgusting"
Cons: "Over 90 minutes delay on arrival time on a less than 2 hours flight"
Cons: "Very small plane, economy seats only."
Pros: "I planned a very affordable & organized trip, using KAYAK! Very satisfied so far!"
Pros: "Entertainment, food, comfort, competence of staff, cleanliness of restrooms - all good. We were seated separately per the booking, and at the gate, the staff there managed to get us together."
Cons: "Was impossible to sleep, but that's par for the course these days. It was a full flight."
Pros: "Movie choices"
Pros: "PHX. This is the airport we flew out of. That’s it. I mean, come on. The airport has nothing to do with it. That’s how bad."
Cons: "Plane got delayed because of a malfunction. We were on the ground for about 1 hour extra. And pretty much everything else about the flight sucked."
Pros: "Seats were very comfortable and there was a good amount of leg room. I was very impressed the flight was not delayed as American is notorious for that."
Cons: "That staff is too strict about what you are holding when boarding the plane."
Cons: "No free wifi"
Cons: "Seat back in front of us broke. So my partner and I had to move to other seats during landing."
Pros: "A nice uneventful trip"
Cons: "I left an expensive Bose head set in my seat that could not be found....or did smobody decide it was better in their possession.?"
Pros: "Good flight overall"
Cons: "The experience at DFW was terrible- long lines to get out of baggage claim because of too few agents to process 1000 people waiting. Also long lines for TSA screening to get to gate."
Pros: "It makes such a difference when the attendant is happy and clearly enjoying her work and trying to make a difference. A fantastic boost after a long flight"
Pros: "Great service. And flight and food"
Cons: "We waited for seven hours while our flight kept getting delayed. We finally switched to another flight and I don’t even know if our original flight ever got off the ground. Frustrating, irritating, disappointing. American Airlines was a huge disappointment"
Cons: "No preliminary information that no meals are included."
Pros: "I didn't like anything"
Cons: "I did not board the plan. I had to buy an additional ticket because I had an emergency and it was going to be over 1,000$ to change the date for me to come back"
Cons: "Gate was changed, then flight delayed, then maintenance was required on plane further delaying, then once arriving on an already warm plane, another flight made it to our gate first so we had to sit for over 30mins on an un-air conditioned pressure cooker. It was 80 degrees outside but much hotter inside the plane. Quite miserable. Overall it was over 2 1/2 hour delay."
Pros: "Terminal in JFK was on not crowded, flight was not completely full."
Cons: "No mid flight snack"
Pros: "We flew with 4 different airlines on our trip to New Zealand and American Airlines was by far the best. We were comfortable and had plenty of good food and free entertainment. I would fly with American Airlines again."
Cons: "I can't think of anything."
Pros: "Nothing. We bounced back and forth between 2 gates at LAX. NO EXPLANATION FOR DELAYS. It's not our fault when you over book"
Pros: "Kayak didn't gave single updates or reminder, not even ticket confirmation. Never buying from kayak."
Cons: "We missed our connection because of American Airlines incompetence. That being said the flight itself was ok."
Pros: "I like that their fleet has become slightly more modernized. Leathers seats are a plus"
Cons: "In flight entertainment and charging stations are a must. Slightly lacking in both those. Their flagship dreamliners have all these amenities but are new planes. Boarding on American seems like a broken process."
Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"
Cons: "Delayed for 30 mins due to traffic going in to Boston."
Pros: "Very nice flight attedent on board and flight was very smooth."
Cons: "When I spoke with a manager he was callous and told me things happen."
Pros: "The movies"
Cons: "No Food"
Cons: "No individual video monitors. Poor choice of audio channels."
Pros: "Flight attendants were ok"
Cons: "I left my cellphone with a wallet case with all my important information including military ID in the seat pocket. American Airlines has NO BODY I can talk to to locate my device. I had to fill out a form online and now I am stuck waiting up to 30 days to find it."
Pros: "Not crowd, got a exit row seat. Plenty of room"
Pros: "everything was polite with a lot of courtesy service was given excellence I would recommend to everyone at all times everything was clean too"
Cons: "Late because of wait for flight attendant.... Really, everyone waiting for one flight attendant. For 90 minutes."
Pros: "We had a passenger who had a stroke and had to land in Denver to get her medical help. The crew handled it in a very profession manner."
Cons: "Food Can it be a health bar instead of small cookies."
Airlines flying from Europe to Fort Smith have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Europe to Fort Smith
Masks required on board, masks provided on flights from Europe to Fort Smith
Social distancing seating
Middle seats unavailable to book on flights from Europe to Fort Smith
Testing for antibodies, testing for symptoms for flights from Europe to Fort Smith
Waiving of change fees. Search flexible flights from Europe to Fort Smith