Daily cleaning, installation of cabin HEPA filters on flights from Flint to The Big Island
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Scores according to KAYAK customer reviews
Pros: "Boarding was ok"
Cons: "No entertainment screen and no free wifi. They let you sign in to their entertainment on the phone, but first of all the screen is small and it drains the battery of the phone and not comfortable. It would be great to have screens in all airplanes. Also, they give a pretzel and a bottle water, no other snacks and soft drinks are available."
Pros: "Punctuality, professionalism, and overall excellent customer service. Every personal i spoke with was very helpful and pleasant."
Cons: "There are too many good flight times with extensive layovers not enough non stop flights at reasonable times"
Pros: "Smooth ride, great crew, free flight entertainment with screen built into each seat."
Cons: "When you buy basic economy they put you in zone 9 for boarding. When i checked in online, they didnt even give me and my wife seats together."
Pros: "Like the multiple USB charging outlets and the mobile device holder on the backrest"
Pros: "Great crew."
Pros: "The boarding process was not complicated and my moved along in an orderly fashion."
Cons: "Make the seats more comfortable! Especially on long fights where the risk of blood clots are higher."
Pros: "Tim was great!"
Pros: "Serial delays of over 3 hours are truly annoying. 8 delays is just not real. It avoids rebooking for the airline. I got home at 330am which is just not right at 68 years of age."
Cons: "Communicate. This is the 5th flight with serial 30 minute delays. Crazy poor. Would not be accepted in any other industry. There is no recourse as a consumer."
Cons: "The wifi signup process not seemless with Android."
Cons: "AA flight into Miami delayed due to late arrival of aircraft, followed by significant delay on the tarmac waiting for another plane to leave. This then delayed getting bags that required rechecking. At the AA booth, even though I was 42 minutes before the flight, they would not let me check my bags (not 45 minutes before) requiring me to stay in Miami overnight before booking me on a standby flight the next day. Customer service representatives were unhelpful and supervisor was rude. As someone who travels a lot, this was the worst service I have ever received from an airline (which says quite a bit). Will rethink ever booking a trip on American again."
Pros: "The entertainment system was great"
Cons: "The ride was somewhat turbulent but nothing can be done for that"
Pros: "I would like that the seats were not so small I got 2 people with overweight and I was very uncomfortable the trip"
Cons: "in all the flight you did not have internet WiFi"
Cons: "The crew was very disappointing!!!!!!"
Pros: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Cons: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Pros: "Quick and easy"
Cons: "Overbooked flight. Had to check in carry on for not having any space available"
Pros: "45min delay due to weather and could only be given a gate away from the others, which ultimately required a shuttle. Long day."
Pros: "Just about everything was wonderful. Flight crew was great, infotainment centers are always a plus, and the seats are better than I remember (don’t get excited, slightly)."
Cons: "This was considered an international flight, as we discovered when we were directed to the international terminal. It was also a 6 hour flight so... where was the food?! We could pay upwards of $10 for 3-4 options, none of which were 100% kid friendly. What’s up with that?"
Pros: "The food"
Cons: "There’s no WiFi"
Cons: "Economybseats are very uncomfortable. No food. Baggage flow to arrive"
Pros: "Quick service, respectful of need to sleep on an overnight flight. Much appreciated!"
Pros: "Was on time."
Cons: "Not eventful."
Pros: "Nothing. Still waiting on New Years to see if AA get us back to MSP"
Pros: "On-time departure and arrival; room to stow carry-on's; able to move to vacant row to give both the other guy in my row and me some extra leg room."
Cons: "If the exit row seats are completely vacant, ask the flight attendant EARLY in the boarding process if you can move into them. I asked a good 10 min. prior to departure from the gate and was told I couldn't do it then. The FA let me move after takeoff and the obligatory "You're in exit row seating ..." briefing."
Cons: "Food in general"
Cons: "The fact that my original seats were not given. The other issue was that Alaska wasn’t my airline but American was. They didn’t even tell me until I got to the gate, moved over to another and then got transferred over to my gate."
Pros: "Movies, clean, efficient"
Cons: "Paying of my small Checked bag"
Cons: "Not enough food to feed all passengers and the service was very slow."
Pros: "Appreciated how the pilot managed to get us to our destination about an hour faster than scheduled. This time the free gogoflight entertainment worked. Was able to watch a couple of movies without any technical problems."
Cons: "Because the flight arrived so early, there were no gates available to dock. As a result, we were in taxi-mode for almost 30 minutes. This pilot tried to do is a favor but ended up frustrating all of us. They didn’t have enough food on the flight."
Pros: "Food service was good."
Pros: "That we were able to get a seat on this flight"
Cons: "It was very crowded and no room to really move. The flight was rough in taking off and landing."
Pros: "Friendly , kind, crews"
Cons: "No good entertainment ,prefer personal t.v sreen"
Pros: "It was nice having 2 seats to myself, although there was a 45 minute delay in leaving, we still arrived nearly on time."
Cons: "We had a delay in leaving. People were told they could move around to a different seat because there were so many open. Then they allowed more people on so they had to get people to move back. I stayed in my original seat but others were upset and it was too much confusion going on."
Pros: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Cons: "delays and changing gates"
Cons: "Delay. Old airplane with sewer smell in back. Not a great experience."
Pros: "Personal service and care by the ticketing to seat our family together"
Pros: "Once again, another good and on time flight with American. I was once again surprised."
Cons: "Landing was ROUGH"
Cons: "My flight was changed to a different airline owned by Alaska. The new airline did not have my reservation information. If was a bit of a headache when checking in."
Cons: "Will probably never choose to fly with American Airlines again."
Pros: "Ability to avoid storms in order to provide a less stressful and safer flight. Actually arrived early!"
Cons: "Did not like having to board from the tarmac."
Pros: "Gave us plenty of food and entertainment"
Cons: "the touchscreen for the inflight entertainment wasn't working properly - slow/unresponsive on the right side - and the announcements were deafening over headphones"
Pros: "Great entertainment my second leg with personal TVs and great selection of movies and games. Also got great exit row seating for no additional price!"
Pros: "This new 787 was by far the best flight experience I've ever had. Superior equipment to other airlines and most other American planes. Loved my flight!!!!"
Pros: "Plane was not crowded, boarding was fast, take off was on time & arrival was on time."
Cons: "Had to pay $25 to check in 1 luggage, i should be able to check in 1 for free after paying $600 for a ticket. Selection of drinks & snacks was poor."
Pros: "Plenty of room for carry-on bags"
Cons: "Charlotte airport was a zoo due to delays of slights coming in but all outgoing flights were on time so many connections including mine were missed"
Pros: "The flight was great. There was free in seat entertainment with tons of movies! The flight attendant gave me free fruit & cheese plate to go with my wine. Great service, easy fast boarding & the flight was early!"
Pros: "Free wifi"
Cons: "Late flight, late crew, Late boarding"
Cons: "Lack of personal attention, customer service was horrible, and the in flight stewardess look at the two people to my right offered them drinks and kept walking did not even acknowledge me"
Airlines flying from Flint to The Big Island have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Flint to The Big Island
Masks required on board, masks provided on flights from Flint to The Big Island
Social distancing seating
Middle seats unavailable to book on flights from Flint to The Big Island
Testing for antibodies, testing for symptoms for flights from Flint to The Big Island
Waiving of change fees. Search flexible flights from Flint to The Big Island