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Top airline flying Florida to Ibagué
Scores according to KAYAK customer reviews
Cons: "4 hours delay"
Cons: "The aircraft for the route Miami-Bogota was not in good shape. The business class didnt have any entertainment on board, even though food it’s ok. I’ve been in other airlines and the services on board, as well as the seats are in better shape."
Pros: "I liked your all disposition in this travel and your attention of the crew, the food and everything. I am comfortable to use your services. Thank you Hugo Ojeda"
Pros: "Good flight. Met expectations."
Cons: "The flight departed 30 minutes after the hour programmed"
Pros: "The plane is at the gate but they delayed our flight 9 hours because "the crew needs to rest". WTF?!"
Cons: "Lack of customer service. The gate rep doesn't care and didn't even announce it properly on the PA. She spoke in Spanish to a few customers at her desk and left it at that. Garbage flight and will never use them again."
Pros: "excellent service on board"
Cons: "Flight was overbooked they had my parents wait for more than an hour between phone calls from Miami to bogota to find out what they can do they end up giving them an stand by ticket for one of them I bought their tickets on May to be sure that they will have a good experience and not inconvenience, after express my dissatisfaction to the front desk attendance she went to speak to a supervisor and finally give us a solution accommodating them and a different flight and different airline making us wait extra 2 hours."
Pros: "The food , the service and the movies !!! Great selection"
Cons: "Nothing, everything was perfect"
Pros: "Left on time. Arrived 10 minutes early. Boarding was efficient."
Pros: "Entretainment was the only part that i will recommend"
Cons: "They wake me up like 20 times, they didn't have covers for all the seats, i only ask for a flass of water during the breakfast and they told me to go to the back and take it by myself. They didn't let me know that any seat of the row i was in didn't pull back, they also wake me up to open the window.... Overall the worst experience with a mayor airline... Im worried i have to go back home with them."
Pros: "Seating arrangement in spacious, the touch screen entertainment is great, and i love how avianca still gives free food"
Cons: "Nothing, had a great experience"
Cons: "The plane was cancelled and we where re-routed to bogota and then the plane arrived late in bogota and we missed the flight to Cartagena. We had to stay overnight in bogota. A mess. Horrible service"
Pros: "Very friendly crew. Great movies and music. Clean."
Cons: "Flight was delayed, it threw of my schedule."
Pros: "The crew on flight AV3 on July 11th was fantastic."
Cons: "They did not have my name for the vegetarian meal option, which I selected during the booking process. In order to fix the problem they gave me a crew meal. The crew was very attentive to this situation."
Pros: "Entertainment System, On-Time Flight."
Cons: "As with any airline, no room in coach for tall individuals."
Pros: "It's was nothing extraordinary"
Cons: "Not individual TV"
Pros: "TV screen was very nice. Roomy seats and good food."
Cons: "we still havent take. iff"
Pros: "SUPER IMPRESS!!! Costumer service was awesome flight amenities were great"
Pros: "The service is great, the staff is very warm and polite! Definitely a plus!"
Cons: "The food is HORRIBLE I didnt like that some seats (on the same row) had pillows and blankets for some and not for all... arent we all in the same class? The amount of miles is a joke. I fly with copa from Panama directly to Miami and I get 1161 miles, here, I flew from Panama to Colombia (1hr) to then go back up (passing thru Panama again) which means 2 more hours of flight and the total amount of miles from Panama to Miami with avianca is 967."
Cons: "There wasn't blankets for all the passengers so I was freezing just because."
Pros: "THE SERVICE WAS VERY GOOD"
Cons: "My seat did not recline"
Pros: "My flight from MIA to Bogota was rerouted to Lima Peru after missing my flight and I was given first class which was quite an unexpected but appreciated upgrade. I ended up having to stay over night in Peru due to that flight being delayed in MIA and the hotel was top of the line. My flight from Lima to Asuncion was nice and very appropriate"
Pros: "Smooth flight & great movie"
Cons: "The food was horrible. Avianca has decreased it standards in the food area."
Pros: "Avianca was on time"
Cons: "The food coulb be better"
Pros: "Good food. On time"
Pros: "Amazing AirBus! Great service, îm satisfied with Avianca."
Pros: "Que mejoren un poco la comida"
Pros: "The enterteinment sistem"
Cons: "That the flight was delay and they did't say anything"
Pros: "Todo en general es muy bueno, fue el vuelo mas puntual que he realizado"
Cons: "La comida puede ser mejor"
Pros: "Los aviones son modernos y bastante cómodos."
Cons: "No habían suficientes frazadas para entregar a los pasajeros. La tripulación ni hizo su trabajo completo. No recogió los asafates, una vez terminado el servicio de cena y no ofreció, ni agua, previamente y ni Cafe, después."
Pros: "It is a pleasure to flight with Avianca Aerovias, always on time and the crew was very professionals."
Pros: "Very comfortable plane. The captain were very informative at all time."
Cons: "The staff were very unprofessional from the counter where we were overcharged for extra suitcase to the crew in the plane who were not attentive at all, specially to my 92 years old mother when she requested for assistance to set the screen or to openned the snack bag. Food were so small portions."
Pros: "Avianca an excelente company"
Pros: "Plane was new."
Cons: "Crew were not all bilingual."
Pros: "Being stressed out after my gate was changed."
Cons: "The complete waste of money spent on this GIG trip because my gate was changed and I missed my flight."
Cons: "They were rude. Acted like they were better then everyone else."
Pros: "Miami, USA"
Pros: "Good service (on-board and at the airport)"
Cons: "The boarding took more than an hour. The flight departed 1:30 hs. later."
Pros: "the flight was in time ,and the service excellent in counter and during flight,"
Pros: "friendly and polite."
Pros: "Flights always have comfortable seating and good entertainment options."
Cons: "No English was spoken during the boarding process - a fellow passenger told me when to board. No English was spoken when the meal was served - a fellow passenger helped me choose my meal. No English Customs papers were available. Really???"
Cons: "They are late and they do not care inconveniencing the passenger"