Daily cleaning, installation of cabin HEPA filters on flights from Florida to Krasnodar
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Scores according to KAYAK customer reviews
Cons: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"
Pros: "All was good."
Pros: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Cons: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Cons: "I made a FaceTime call to my daughter over the Atlantic - nothing better!!! The staff is beautiful, and the ride was smooth."
Pros: "All ok"
Cons: "Sray bathrooms often."
Pros: "Crew were good though snacks weren't on offer without asking."
Cons: "The seat I was had water dripping from the roof shortly before landing. Guess it was the condensation from the airconditioner"
Pros: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Cons: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."
Pros: "For other people it seemed to work."
Pros: "Good overall service."
Cons: "I paid extra to have an exit row for this long flight. Just before taxiing a man moved seats into the exit row seat next to me (not paying for it like I had) and was intrusive and sprawling out over into my space the entire very long flight. I am extremely unhappy about this and the willingness to allow him to move seats that I had to pay extra for and then left me zero comfort on the flight."
Pros: "It’s no choices small portion"
Cons: "No taste a"
Pros: "Every thing is very good"
Pros: "Leg room is always great!! Also the staff a brilliant!!"
Pros: "The comfort ,food"
Cons: "Crew was not polite and had an attitude when requests was made."
Pros: "The crew was excellent. Very friendly and helpful. Inflight entertainment selection was great tho the screens were average. Good beer selection."
Cons: "Seats are so uncomfortable. I'm a young guy, and by the end, my back was hurting. They barely reclined and no leg room. Food was about average."
Pros: "Service, atmosphere"
Cons: "1st food was same as it was from Karachi to Dubai"
Cons: "A very small hidden FLYDUBAI reference for a one-route flight with Emirates logo was unprofessional and deceptive."
Pros: "Nice comfortable seat in business class on A380"
Cons: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Pros: "The service was good."
Cons: "Food was horrible."
Pros: "Food , entertainment and service"
Cons: "The seats were a little hard. The checkin process was terrible. They ran out of dishes from the menu in the first meal served on board."
Pros: "Made to sit for 5 hours on the plane with one tiny glass of orange juice to last 5 hours."
Cons: "Organisation was shocking, staff were rude and unwilling to help."
Cons: "The boarding was long drawn out process, done in two stages that started 2 hours before departure! Why does it have to be this painful?"
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Cons: "good seevice spacious seat amazing crew"
Pros: "Staff were friendly and helpful. ICE entertainment onboard offered a wide veriety to choose from"
Cons: "The food was average"
Cons: "Provided a very poor quality hotel, i missed extremely important business meeting in beirut"
Pros: "Everything was excellent, the food the service"
Pros: "Nice food. Fast boarding. Liked the small bag with travel products."
Cons: "Crew gathered blankets 30' before landing while the cabin was really cold. Crew didn't ask if you want sth to drink and were just passsing by with the trays.Movies didn't have english subs while at the same time sound was bad."
Pros: "Rude flight attendants and REALLY BAD FOOD."
Cons: "Entertainment system at my place didn't work properly."
Cons: "The seats are cramped and the food is tasteless"
Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."
Cons: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"
Pros: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Cons: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."
Pros: "The crew was incredibly welcoming and supportive. I was traveling with my daughter and they were so sweet to take pictures with her and bring her to the cockpit. The plane was state of the art and our flight was early. Now I see what everyone means when they say flying with Emirates is flying with among the best. Thanks Emirates."
Pros: "The crew were Amazing, thank you Anastasia. Mark, Claudia and everyone on floght EK219. AMAZING job"
Cons: "The food i wish there were more choices please."
Cons: "After 20 flights booking with emirates in last seven months and nice experience, seems its right time to switch airlines. Was not allowed to board when I reached 8 min late due to heavy traffic on accident on highway. I had 50+ mins before flight departure but they didn't allow me to board. Paid extra money and reschedule for same day flight at 4:30pm and they delayed this flight departure by an hour without no problem. Too much biased."
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Pros: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance"
Cons: "Nothing! An old vintage 777 flown with bad entertainment systems. Remotes were not working properly. Screens were rebooted again and again. Very very old aircraft. Poor maintenance. An extremely poor show my emirates who call themselves a premier airline and this was a POOR SHOW!"
Pros: "All is good"
Pros: "On time and cheap flight"
Pros: "Flight leg space and inflight crew are good"
Cons: "Emirates Check in Person at Orlando International Airport is Rude and RACIST"
Pros: "Even a coach seat on emirates seems luxurious in comparison to most airlines. Inflight entertainment works and very well setup. Universal power plug plus usa style plugs USB plug."
Cons: "Meal was good for this 40 minute flight but could be a little better. Drink service was simply coffee and water."
Pros: "I like the selection of movies."
Cons: "The check-in and gate staff were trying to weigh our carry-ons and make us adjust things when ultimately does it matter how much weight I can carry on the flight? What if I gained 20 pounds since I booked my ticket. Will I be charged? Seriously, if it's that big of a deal, there should be a limit on weight of the person plus their carry-ons. Thin people should not be hassled! I am saving a hundred or so pounds by not weighing so much! Stop hassling us for carry-ons!"
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Pros: "Wifi availability. Comfort."
Pros: "All about the flight Crew were awesome Food was perfect I appreciate all your service"
Cons: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"
Cons: "Not much leg room on economy class. 200 $ extra makes the trip better"
Pros: "Crew was below average,seats was horrible"
Cons: "The plane needs to be upgraded immidiately,and crew needs to get a bit education in order to take and immidiate action to any situation during the flight"
Pros: "Fast boarding"
Cons: "A little bit hot on board"
Pros: "Food, multimedia and the crew"
Pros: "It was all good"
Pros: "Everything! Thanks"
Cons: "Everything was perfect"
Pros: "Food was quite good for an airline."
Cons: "The cabin was hot, couldn't sleep, no air vents."
Pros: "I’ve flown Many airlines in the past but my experience with Turkish airlines was wonderful. The only bad thing was that there was a lot of turbulence. The staff were super helpful, every time you asked for something they provided quickly. The seats were spacious. Great flight entertainment tons of movies to choose from. Food was yummy. Will defenitly fly with Turkish air in the future."
Cons: "Air in the cabin to dry"
Pros: "Plane, seat and entertainment are very good."
Pros: "Great service and brand new plane!"
Pros: "Good entertainment"
Cons: "No soap in bathroom."
Cons: "Turkish air had great service, food, entertainment and nice comfortable planes. Left on time and arrived on time. Two unrelated issues at Miami airport they didn't have a separate line for the people holding global entry and at the Istanbul airport no info desks to direct passenger to their connecting flight"
Pros: "Very nice journey. Personel super, they help everysecond"
Cons: "I want to read other newspapers They have use only one boice"
Pros: "Planes are clean, crew are remarkable professional and attentive. Entertainment center is comprehensive"
Pros: "they do really their best- they have a good standard."
Cons: "english is hard to understand"
Pros: "Lots of in flight entertainment options. Good meals. Very nice and helpful attendants. Gave us pillows, blankets, headphones, slippers, socks, ear plugs, an eye mask, and toothbrush and toothpaste."
Pros: "N O T H I N G"
Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
Cons: "Two hours delay and lost baggage"
Pros: "Happy staff"
Cons: "Sears to close too tight"
Pros: "Old school service and amenities"
Pros: "Your crewsom"
Pros: "Good and comfortable"
Pros: "For 11 hours trip - Crew for the THY was excellent They made the trip better and efficient Kudos to THY crew"
Cons: "Nothing everything was great"
Pros: "Smooth flight and shorter than planned. Good service overall."
Cons: "I liked everything"
Pros: "It was so hot. A nightmare ! I Asked again and to turn it on. They did for few minutes at a time. Very upsetting"
Cons: "See above"
Cons: "Yes, everything was really good"
Pros: "The flight crew on my side was great!"
Cons: "There was one stewardist not on my row but on another row that I witnessed getting very frustrated and was rude with a few customers. It was uncomfortable to watch her be that way. I'm glad it wasn't me but I feel bad for her and the others."
Cons: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"
Pros: "Upgraded to business class no problem. Flight attendants were wonderful and very attentive. Delicious food. Chair laid out comfortably into a bed. Best long flight I've ever taken"
Cons: "Nothing bad to say"
Pros: "Very nice."
Cons: "The Kate arrival at the final destination."
Pros: "Turkish Airlines has the best service in the industry, being in a stressful job and dealing with people, the attendants do an excellent job trying to cater to passengers needs to make their trip joyful and easy. 5 star service. I'd prefer them over any other company whenever possible."
Cons: "Flight crew from Miami to Istanbul not very helpful. Very hot in plane"
Pros: "Love everything... i was actually surprised... The crew was the bes"
Pros: "The service was great non stop and the goodies for the kids was amazing."
Cons: "All was good"
Pros: "I enjoyed the entertainment in flight movies, food service was good and the seats were fairly comfortable. I wasn't sure what to expect from the airline, I'd never heard anyone who flew with them before but it was a pretty good experience especially being my first trip to Europe"
Cons: "Took a while to board the plane a lot of standing around it seemed for no reason"
Pros: "There was free movies to watch along with a travel bag."
Cons: "The food options were not good for vegetarians or vegans."
Pros: "Everything was great this was the greatest flight I took. I travel a lot. The service was 100 ten % perfect. Thanks to everyone for a great service."
Cons: "I don't think anyone could say they didn't like something about the flight or service."
Pros: "DIRECT FLIGHT TO ISTANBUL FROM MIAMI. UNFORTUNATELY I WAS IN A RUSH TO REACH TURKEY FOR A MEETING. USUALLY I PREFER TO GO THRU ROME WITH A FEW DAYS LAY OVER SO THAT I CAN HAVE BETTER SERVICE, FOOD AND PAMPERED TREATMENT AS BUSINESS CLASS SERVICE SHOULD BE. WHO CHOSE THEM TO BE THE "BEST AIRLINE IN EUROPE"?? AS THY CLAIM TO BE!! BLIND PEOPLE??"
Cons: "DAMAGED MY LUGGAGE EXTENSIVELY, THIS IS THE THIRD TIME BY THE WAY), KEEPS REFERRING ME TO AN INSURANCE CO WITH AN E MAIL ADDRESS THAT DOES NOT RESPOND, NO TELEPHONE NUMBER BY THE WAY IS FURNISHED EVEN THOUGH I HAD ASKED FOR, REPEATEDLY. -HAD TO WAIT TO PAY FOR BUSINESS UPGRADE SINCE THERE WAS ONLY ONE PERSON TRYING TO COLLECT OVERWEIGHT LUGGAGE PAYMENTS AS WELL AS UPGRADE PAYMENTS, WHILE KEEPING ME IN LINE FOR 45 MINUTES FOR A BIZ CLASS UPGRADE. AFTER I PROTESTED, A TURKISH LADY SUPERVISOR SMIRKINGLY SAID THAT I HAD TO WAIT IN LINE SINCE THERE IS ONLY ONE PERSON SERVICING! GO FIGURE!. VERY TURKISH APPROACH I WOULD SAY. PASS THE BUCKET.. -NO CONCERN FOR BUSINESS CLASS SERVICE. PLEASE TELL THEM TO GO AND TRAVEL IN ALITALIA, SWISSAIR, UNITED, DELTA, VIRGIN (THE BEST) ,BUSINESS CLASS AND SEE HOW THEY PAMPER THEIR CUSTOMERS FROM CHECK IN, TO GREAT AND AMPLE GOOD FOOD AND CONTINUOUS SERVICE. -UNLIKE THY STALE, FROZEN FOOD. BAD BREAKFAST, NO AMPLE CHESE SELECTION (ONE SLICE WHITE CHESE ONLY), OVER COOKED BAD BURNED TASTING TEA. -SERVICE: THE MALE STEWARD DROPPED SALAD ON THE NEXT SEAT AND IT STAYED THERE FOR 5 HOURS. PICKED UP BY A FEMALE STEWARDESS AS WE ARE LANDING. IF THEY WISH TO USE MORE MALES ON BOARD THEY SHOULD AT LEAST TRAIN THEM WELL. I HAD TO WAIVE AT 3 DIFFERENT MALE STEWARDS AND THEY ALL PASSED BY NOT ACKNOWLEDGING AND I WAS SITTING ON THE FIRST ROW AISLE! THEY ARE RUDE, UNCARING, SHODDY SERVICE PEOPLE.."
Pros: "The food is the best."
Pros: "plane, flight, food, service, friendly staff, time, landing/departure times, luggage delivery"
Pros: "I loved the flight attendants, they were super sweet to us, specially our daughter"
Cons: "There is not free wifi!"
Pros: "I did enjoy all aspects crew, food ,"
Cons: "Bathrooms need to be cleaned more regularly."
Cons: "Wine quality was low. I would have paid for better quality wine. Otherwise the staff was very accommodating and friendly."
Cons: "More space between seats"
Pros: "The meals are always generous and pretty feeling, nice and knowledgeable crew"
Cons: "The TV remote is getting old, it didn’t respond when I press any button, so it was impossible to watch anything or use it at all"
Pros: "average crew. very empty plane with not many passengers. Seats seem average"
Pros: "Helpful and friendly crew."
Pros: "Perhaps the best business class meal I've ever had. Definitely the best service from the crew I've had. 1st flight on Aeroflot, but won't be my last."
Cons: "Cabin temps could have been a bit cooler for sleeping."
Cons: "Seats itself not really ok, neighbor any size gonna touch you every time. Crew not ready to do anything with passengers with little kids, only my headset helped me survive. So I could sleep because of this issue only 1 hour for 12 hours flight. Good luck. As second issue doesn’t happen too often"
Cons: "Leg space is horrible!"
Cons: "Terrible, absolutely horrible customer service. My wife should stay in Moscow due to the transfer delay with her flight. Now nobody from Aeroflot is helping her and 2 kids to find a alternate way to flight to Minsk"
Pros: "Crew was awesome."
Cons: "The transfer at Moscow airport is too slow. A huge jumbo jet of over 200 passengers gets re-checked only by two teams of security check assistants. Elderly and families are eager to pass the check-point as quickly as possible. And those guys in the airport are just not seeing the problem."
Pros: "Just on time flight, good service from crew on board."
Cons: "They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability."
Pros: "Service was very good"
Cons: "The seats are horrible!!! The 2 plug system for the headphones which prevents you from using you own"
Pros: "Good price for the tickets."
Cons: "Worst airport i’ve been thru."
Pros: "Food was ok"
Cons: "No leg room, tight seats in economy"
Pros: "Friendly staff, they were very helpful and smiled"
Cons: "No vegeterian option on the flight. Long flight with a lot of food, but not the best food. Snacks were good though"
Pros: "My flight was on time and boarding was really fast also"
Cons: "Food was horrible! And seats are so tiny"
Cons: "Crews rarely smiles"
Pros: "The plane was modern and comfortable"
Cons: "Maybe include other type of drinks besides water"
Pros: "The seats, considering they were in coach, were comfortable and all the armrests went up for freedom of movement sake."
Cons: "The food was not great, over cooked veggies and bland. For an 11 hr flight, we were served dinner and then upon waking, served another dinner - no breakfast? The bathrooms smelled like urine even before take off. Most of the flight attendants were nice. Ours while pleasant, rolled her eyes when I asked for some wine and a glass of water, like “ugh Americans always have to be so decadent” lol, but she did serve me, so wat ever that’s worth. The movies selection was pretty limited and the system that played it was super slow and a little archic."
Pros: "Googlooking, elegant and courteous flight attendants. Good service, good food, tooth brushes in the bathrooms in econom class too."
Cons: "Too few options of food and drink for purchase in the "Flight caffe" and te same options of food for the second food service in econom class."
Cons: "they didn't let us to take to the plabe both our small trolleys - showing us some unrealistic iron bars it should fit into. They promised to give it us with regular luggage in AMsterdam, but at the end both were lost!!! we were in short shirts in -7 frost !"
Pros: "Very good food"
Pros: "Good crew."
Cons: "My earphones did not work. Food was not very good. The plane was noisy."
Cons: "Boarding process"
Pros: "Nothing to complain about."
Pros: "seats were comfortable"
Cons: "my meal request did not make it to flight, and the substitute food i received was very poor"
Cons: "my luggage was lost"
Cons: "I had a very bad experience with my trip. I was not allowed to get on the plane from miami to moscow because i did not have a russian visa, even though i had a visa for Belarus, my final destination. How would i know that the flight from russia to minsk is a domestic flight? There is no information online about needing a russian visa when being a transit passenger in Moscow. I was not offered any refund for my ticket and the cheapest option was to pay an extra 600$ and fly in 2 days to NY JFK and from there to fly to Moscow-Vilnius. My flight from Miami to JFK was very delayed with American Airlines and i missed my connection to Moscow. I had to pay another 100$ and fly the next day to Moscow. That fight was again delayed and AGAIN i missed my connection to Vilnius. I got to the gate 20min before the take off time but i was not allowed to get on the plane.I had to fly later that night. The whole trip, which was supposed to take 14 hours ended up being 4 days and almost double what I originally payed, not to mention the stress and waste of time. If i knew how the trip would pan out I would never have taken this route."
Pros: "Gogol airplane was fun to fly"
Cons: "Some minor organization flops at boarding in Miami airport"
Pros: "thank you"
Pros: "Friendly and halpfull stuff"
Cons: "Food is very poor quality and untasty. Last rows of seats do not have chosee because alternative meal is finish..."
Cons: "We boarded our flight in a timely manner. We sat in our very uncomfortable seats and were unpleased to discover that we did not have any in flight entertainment due to a major glitch in the in the screen systems. The flight attenders offered to scatter us around the airplane to no avail. More than half of the airplane was without entertainment and no options for alternatives. No one should be stuck on an crowded airplane fo 9 hours with nothing to do."
Cons: "The flight was delayed two hours and it was not announced very clearly."
Pros: "Service was great and details were on point. Loved the toothbrush and tooth paste in the bathroom when everyone woke up from a 9 hour flight."
Cons: "There wasn't much to complain about."
Cons: "They lost/left my luggage in Moscow."
Pros: "Fast and easy boarding. Nice crew. Individual entertainment TV set with multiple options."
Cons: "Food was terrible; it made my boyfriend and me sick. Attached (unremovable) headrest made seat more uncomfortable. Bathroom smelled like urine."
Pros: "On time, new airplans."
Pros: "Smooth flight."
Cons: "Entertainment console didn't work. Obviously, this made for a long trip."
Cons: "i didnt get my kosher meal"
Pros: "Frendly personal!!"
Cons: "no comments"
Pros: "Cabin crew was professional and very polite as an added plus they were even bilingual (English and Russian). Price was very good. No complaints"
Pros: "Cordial and good service. I will recommend Aeroflot for any travel to Europe, Asia. It was a pleasure flying into my destination."
Cons: "Nobody let me know that flight will be late more than two hours. And I miss bus in Moscow- Belarus."
Pros: "Good entertainment system"
Cons: "Two hours delay"
Pros: "staff was nice"
Cons: "no in flight entertainment"
Pros: "nice staff"
Cons: "i didn't got the sit i booked. no kosher food. they didn't sent my buggudge."
Cons: "The food"
Airlines flying from Florida to Krasnodar have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Krasnodar
Masks required on board, masks provided on flights from Florida to Krasnodar
Social distancing seating
Middle seats unavailable to book on flights from Florida to Krasnodar
Testing for antibodies, testing for symptoms for flights from Florida to Krasnodar
Waiving of change fees. Search flexible flights from Florida to Krasnodar