Find cheap flights from Florida to Los Cabos

Pros: "The crew was nice and we enjoyed the inflight entertainment"
Cons: "The flight was a hour late and we almost missed our connecting flight they actually had to hold the plane for us"

Pros: "Great crew and they went the extra mile for their customers"
Cons: "Most uncomfortable seat I have sat in and 9 hrs made it worse."

Pros: "All was good"

Pros: "Left on time, smooth ride, arrived early"
Cons: "Was in first class front row. I was offered only one drink the entire 6.5 hour flight. The flight attendant in first class never came around and asked if i would like anything else. The potatoes served with the meal were not cooked completely and they let the entire coach section use the forward bathroom so it was like sitting at the very back. Had to wait several times for several others before i could use the first class lavatory. They didn't turn off the cabin lights until very late in the flight so we could sleep. The flight attendant(s) in first class were not friendly. Wifi was horrible and almost not useable. Definitely not worth the $29 I had to pay. I fly this trip regularly and are almost always delighted but this trip was disappointing to say the least."

Pros: "Movies were free"
Cons: "We were delayed for over three hours, then food was delayed after we not eating for hours and hours. The seats are the smallest seats I’ve ever sat in on a plane. Can barely fit a small carry on sized bag under the seat in front of me. Ran out of food less than half way through the flight. Offered zero compensation."

Pros: "The plane was amazing! AirBus 320 with great entertainment and movies. Very roomy seating"

Pros: "Good service."
Cons: "Almost 2 hours late. They recently changed their carry on size so now i need new luggage."

Pros: "Comfortable seats & food was okay"
Cons: "Issues with payment as they said “due to booking through kayak” and it delayed my check-in and again when boarding... and then had to pay again in order to board the plane. They flight was then delayed an additional 1.5hr due to “emergency pieces missing”. They also lost my bag... and I’m traveling across the country with an infant."

Pros: "Flight was on time."
Cons: "Just not the same as before the merger. I loved flying Virgin, plane was nicer, crew had a better disposition, seats seemed roomier. Maybe it was the mood lighting, now it's back to packed lackluster flights. At least on-time, and that's important. This leg better than flight to SFO 2 weeks ago with a broken seat !!!!"

Pros: "Leg room"
Cons: "Lousy wifi"

Pros: "Excellent Customer Service and very comfortable seats."

Cons: "Uncomfortable seats Seats changed within 24 hours of departure and then changed again to no seats."

Pros: "poor"

Pros: "Better snacks dry almonds or other options"

Pros: "Free entertainment on your devices, free soda, and boarding was pretty efficient"
Cons: "The dry cookies need to be replaced. Please bring back pretzels."

Cons: "Ground crew made a mistake at departure gate, causing 45 min delay. At destination, the gate was not ready causing additional 30 min delay. 100% avoidable delays meant I had to run through the airport to catch my bus, which only ran hourly."

Pros: "More legroom in coach than most airlines. Friendly staff."

Pros: "great airline"

Pros: "First class upgrade"

Pros: "Awesome crew"
Cons: "First class lunch time flight and they gave us "snacks" cold veggies and a dip!!"

Pros: "I liked how the airline boards general seating from the back to the front! It makes walking through the isle much easier and there was room in the overhead bin for my carry-on."
Cons: "I really can't think of anything."

Pros: "First time to Cabo Mexico - this flight was like a party bus! The crowd was bit young and loud but the crew handled them well. Everyone had a good time on the way there!"

Pros: "Great exit row seat! Great free entertainment! Got on an earlier connecting flight for free!"

Pros: "Everything was on time, nice plane, good service"
Cons: "Nothing"

Pros: "Excellent crew."

Pros: "This was my first flight, and everything went off uneventfully. Thank goodness. The staff was friendly and helpful. The boarding process was smooth, and the seats in coach were comfortable for my XXXL behind! Very enjoyable, bucket list experience."

Pros: "Great flight crew! Got exit row seating (16C) and the drinks kept coming! Friendly and personable staff!"
Cons: "Boarding can be improved... no respect for seat numbers as you can general board apparently any time. Wifi cuts out (messenging) as you are near Cabo so get your messaging done! And only a biscuit :/ Download the GoGo app before you go for entertainment!"

Pros: "It's a non-stop flight to Cabo San Lucas (SJD or MMSD to be more accurate) from KSJC. Little in terms of weather disturbances but be prepared to be created by the heat if you're landing during the summer!"
Cons: "No jetway so you're walking from a plane across the tarmac."

Pros: "Flight was smooth and boarding went quickly."
Cons: "I wasn't aware there was only food available for purchase and almost all of the selections weren't available going to Mexico. The flight was short so not that big of a deal."

Pros: "Crew members especially Terrace"

Pros: "The flight was great and nothing to complain about The stewards were very professional, we travelled business and the snacks and the light lunch was perfect Of course the star of the flight was Terence ( I hope I got his name right?) He was the first time someone made feel so welcome on a flight. The guy is so funny and managed to have the entire flight in a happy mood before landing Well done"
Cons: "Nothing"

Pros: "I really enjoyed the professionalism the ticket people at the counter. they were very helpful and very pleasant. I like both alaska airlines and virgin America. I never have a problem when I fly with them."
Cons: "the only thing that was unpleasant was my boyfriend was missing a phone charger and some cigars out of his suitcase. it must of happened through customs or the baggage handling."

Pros: "Crew on flight was good. We left late but made up the time in flight."
Cons: "We purchased 2 one way tickets and were given confirmation of purchase. When we arrived at airport to check in we were told we were on standby only. If we could not get on the flight then the soonest we could fly out was 48+ hrs away, arriving in Seattle at 2 AM on Monday morning. we had no one available to pick us up, we live 1 hr away from airport. After many announcements and many incentives offered 2 young ladies did give up their seats and we could get on. The flight went well but we were extremely upset with the promise of confirmation and the obvious overbooking. It probably is what many airlines do but not good customer service was given to us. We often fly Alaska but this was a bad experience."

Pros: "Very friendly staff"

Cons: "2 hours late no updates... poor"

Pros: "The crew was very accommodating"
Cons: "Arriving so late and all the delays"

Pros: "I love the the USB plugs at every seat. It came I handy when I needed to charge my phone"
Cons: "I didn't like the lack of snack options. There was a small complementary snack and there was one one option to purchase."

Pros: "Alaskan boarding is always easy and seats are always comfortable."
Cons: "The crew was very rude. Worst crew I have ever flown with."

Pros: "Everyone went out of their way to assist me. I am 87 & lately need wheelchair at both ends. Sandwich very good and smooth flight."
Cons: "Nothing to complain about."

Pros: "No services on this flight were above average."
Cons: "I paid extra $$ to buy a ticket that was labeled as a "Direct Flight" from Seattle to Los Cabos, Mexico, as opposed to a flight with a layover, since my wife and I were headed there for our honeymoon. Alaska Airlines made no mention whatsoever that this flight was not at all direct, but in fact had a 2 hour layover in San Diego. There was no mention of this during the purchase process, and we didn't find out about the layover in San Diego until were were ALREADY AT OUR TERMINAL GATE. This is very deceiving and absolutely unacceptable."

Pros: "Overall the flight was wonderful. Meal and service was good. Checkin was easy!there"
Cons: "There was no one thing that I did not like but noted the boarding pass is used for both segments. Not an issue just did not expect it."

Pros: "Boarded on time and arrived early"

Cons: "I asked the gate agent to assist with finding another seat other than the middle seat. I am 6' and 270lbs. He made no effort to accormodate me request. The only thing he did was look at the available seats and tell me there was nothing open. I ended up paying for a for an upgrade. To first class."

Cons: "Flight attendants where great and beautiful"

Pros: "Military, Alaska airlines was awesome allowing active duty members to bring up to 6 bags up to 70lbs each witch helped us a lot since we when transferring to another state. Boarding was fast, and the crew was very nice and helpful."
Cons: "The food was delicious, but I couldn't give a five stars just because I had to pay for it. 6 hours flight it was necessary to eat something, it was just $6 and drinks were free. So I give a 4 start for that reason. Entertainment was good if you bring your own tablet or laptop. Some shows are free and some you have to pay for. They also had tablets for rent for $10. Confort, it was a pretty big plane. I had the bad luck to get the seat in front of the emergency exit so I couldn't reclined my sit but it wasn't that bad."

Pros: "Flight attendants were courteous"

Pros: "Efficient staff, boarding, flight crew. Departed and arrived on time on the way to Cabo. Return flight arrived early in San Diego."
Cons: "There were other people on the plane. Narcissistic millennials are no fun to be near."

Cons: "Unable to select seating together at time of booking"

Pros: "Legroom was fine."
Cons: "We bought six tickets as a group for a flight to Cabo, three months ahead of the date of flight, paying almost twice as much as the fares were later. We also promptly checked in 23.5 hours prior to departure. Unfortunately, Alaska assigned no two seats together. We couldn't change it because they said the flight was full. Our two kids flew with us, and one of whom is a 12 year old girl. Even she couldn't be accommodated to sit with one of us. The staff on the phone and at the airport were of no help because the flight was full. In all other international flights I have taken over the past 30 years, the airline company always does group seat assignments appropriately so we are all seated together. Disappointed. Won't be recommending the airline to anyone. Sorry."

Pros: "The take off and landing were very smooth and the crew was nice."
Cons: "Crying baby aboard"

Cons: "A 7+ hour delay!"

Pros: "Not too bad once we got on the plane"
Cons: "They make up this lame excuse about a slight delay on the plane arriving and having no flight attendants to get on the plane on time. This delayed our flight by two hours. They need to staff their flights !"

Pros: "The attendant was most helpful. Because the flight was not full, she allowed us to sit in the exit row, window and aisle, with no one between. I'm a tall person, so the extra leg room was deeply appreciated. I give her and the airline high marks."

Pros: "The movie options."

Pros: "No lines at the baggage drop off. No lines at TSA. Efficient and organized boarding. Seat area was clean. No delay, friendly energetic flight attendants."
Cons: "Lots of turbulence on the last 20 minutes of the flight. Captain had warned us. Nothing they can control though."

Pros: "Very nice and courteous crew."
Cons: "Lady at the gate was a bit standoff Ish and the delays were an annoyance."

Pros: "Seats. Service. Timing"

Pros: "Cody was such a great flight attendant. We weren’t seated with our kids and he helped us switch seats. He was so help and just sincerely nice. Really great person to represent your brand."

Cons: "Consumer beware - you will be lied to by people at every level. They can mess up your reservation and then not let you fly. Good luck they are big companies and you are just one person and they won’t answer a call or email you. You will lose!"

Pros: "Great flight attendant by the name of Jeff..super courteous...friendly..not at all presumptuous! Great selection of “ newer” movies"
Cons: "Prices they charge for snacks."

Pros: "Everything was great."

Pros: "The flight was operated by Delta."
Cons: "I waited too late to upgrade my seats, but there were no negatives."

Pros: "Loved having phone and computer outlets!"
Cons: "Ran out of food by the time they got to the passengers toward the back and it was a 4 1/2 hour flight."

Cons: "No tv screen"

Pros: "Friendly, efficient"
Cons: "n/a"

Cons: "All went well"

Cons: "By mistake I booked my ticket for the wrong date Called to change it, wait time was over 2hrs went to the delta app and it cost me $200 to do it. Get to airport and ask for an up grade not possible but if I paid $200 when rebooking the flight I could have gotten one. Snacks were horrible and I have a delta card and was charged $29 to get in plus a charge for my extra suitcase. It’s ridiculous given the amount of money I spend on m card on the monthly basis. Very disappointing"

Pros: "On time departure, actually got to Cabo early."
Cons: "The seat in front of mine had a broken reclining lock mechanism and the passenger kept trying to switch from recline to sitting up and it wouldn't latch in the upright position, so he kept jerking the seatback up and down for the entire 4 hour flight. Also the rows were so tight, and seatbacks were so close together, that the reclining seat in front of me was 6 inches from my face."

Pros: "nice people"
Cons: "need more free food and drinks"

Pros: "short flight not much to say all was smooth crew was efficent"
Cons: "not a delta thing but passengers drag all these pieces of luggage on making boarding longer clogging up aisles ect. gate agents need to be more strict with people past the allowed limit"

Pros: "They gave me extra pretzels and 2 cans of soda"
Cons: "The seats were awful.. Miniscule"

Pros: "Very professional cabin crew"

Cons: "In flight staff were rude and had poor attitudes. Very unexpected!"

Pros: "Thank God I was able to get a refund"

Pros: "very punctual and nice aircraft"
Cons: "timming of the flight"

Pros: "Finally got upgraded!"
Cons: "delayed"

Pros: "Delta graciously rebooked us on a different flight."
Cons: "Late delayed notification after we reached airport and kept delaying for several hours"

Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"

Pros: "Exit row seat with no seat in front. Was able to stretch legs."

Pros: "Efficient boarding and unloading. Friendly staff. Good movies/tv shows."
Cons: "There was a storm so we flew in circles for over an hour. I didn't see headphones for the tvs (mine are bluetooth so they didn't work)."

Pros: "Pretty much nothing"
Cons: "Delta. They just hate their passengers"

Pros: "They had good entertainment for free. There were movies, tv shows, and games."
Cons: "The plane was delayed for 5 hours and the ride was longer than expected."

Cons: "No electronic check-in; No seat assignment; will be avoiding flying Delta"

Cons: "Food and entertainment as always."

Pros: "I got home. That's the highlight. We didn't have any incidents."
Cons: "Took off late because the bus to transport flight attendants were late. Backed up once into New York. Had to circle several times. Once landed we waited in a queue behind 10 aircraft."

Pros: "Crew was nice"
Cons: "Always a delay with Delta"

Pros: "People were nice."
Cons: "I didn't like having my seat assigned at the gate. I booked this flight months ago, but yet somehow I got the very last row of the plan. Which is the noisiest location with the least amount of room. On the flight back they put me in the second to last row, even though there were about 10 seats empty scattered throughout the plan. Made no sense to me."

Cons: "Plane was dirty when boarding and older than usual with a broken intercom speaker above us - squawking volume that rang every time the captain or seatbelt light came on. Staff were loud throughout this evening flight where everyone tried to get some shut eye. NOT kid friendly. overhead bins didn't fit the standard carry on correctly requiring everyone to place them sideways with wasted space and therefore not enough luggage room for everyone, crowding an already fully booked flight. A few more reasons why we'll never fly delta again"

Pros: "The crew were wonderful, efficient, and professional."
Cons: "On this Delta flight operated by Virgin Atlantic one of us was unable to check in or change our seats. You think you are getting Delta but everything must be done through VA. VA bag weights are less than Delta and the seat was incredibly cramped. We both had to sit with our legs bowed to the side as the seat ahead was so close. For nine hours we were cramped and could not sleep due to only be able to squeeze into one position. To get into the seat I put on leg in and then sat on the armrest and then brought my other leg up and then lowered my but into the seat. I am not even 6 feet tall and had this issue. So due to the difficult online check-in and seat selection and to the cramped seats we will never fly Virgin Atlantic again."

Pros: "Upgraded to first class so had more room, nicer seats. No lines at TSA, had the first gate past security so a short walk. Nice shopping and food choices."
Cons: "No meal served on flight, only drinks and cookies / popcorn. No entertainment at all. You have to provide your own device. There was wifi but not free, it was so slow I couldn't download the entertainment app, so I gave up and slept. No access to Delta lounge with domestic first class WTF?"

Pros: "Comfortable seats and great flight attendants."
Cons: "The boarding. Having to wait for people to place their carry ons."

Pros: "Planes were nice and updated, screens, wi-fi, easy to board, on time! FA were nice and friendly. Delta terminal at Mia was easier to navigate than AA. Liked that they didn't charge for middle seat towards the front. I feel claustrophobic in the back but hate paying extra for seats up front. A long time AA Gold Member, looking forward to more Delta flights."

Cons: "Only food available was pretzels. Not even peanuts or cookies."

Cons: "I booked with Delta who doesnt give you limits of weight for the carryon...why since the flight was operated from Airfrance they gave me limits of weight of 12 kg??? one ticket one law pls again, the hostess in my row was very nice, even the steward who was working with her very snob...it's not his job"

Pros: "The hotel I had to stay I. Because of a delayed flight was nice"
Cons: "Delay, delay, delay, delay, no show on the crew so cancelled, delay, delay, delay only to arrive in a different city from my original place of arrival just to go home."

Pros: "Wonderful"

Pros: "That the flight ran on time"
Cons: "Everything is an added charge. No food option. No TVs. No friendliness. We were consistently inconvenienced as the flight attendant was seated next to us and interrupted us consistently with no apologies."

Pros: "Short flight"
Cons: "Delayed"

Cons: "Too cramped"

Pros: "Yes"
Cons: "Nothing everybody treated us with respect"

Cons: "Food and leg space were terrible. Flight to CUN didn't have individual TV screens and departed late."

Cons: "Check in. A nightmare Boarding. A nightmare Waiting 1 hour for the bags to arrive. A nightmare"

Pros: "Very nice crew"
Cons: "Limited alcohol"

Pros: "Everything was fine except I ordered an aisle seat and was given a middle seat instead. The person who did get aisle played a war game for my territory with his arns over the arm rest and his refusal to get up whem the window person needed out. Next tine I will demand my aisle purchase is hononored"
Cons: "My aisle purchase being respected"

Pros: "Amenities."
Cons: "The person who was sitting next to me. Lol. Jk. The guy was a riot. I know you can't control that. Anyway, everything was great"

Pros: "On time, friendly staff"

Pros: "Crew was very attentive & polite."
Cons: "Online seat selection."

Pros: "perfect"

Pros: "The checkin counter staff tried their best to get me a seat for this oversold flight"
Cons: "The TV screen on my flight was broken. So no TV."

Pros: "Checking was fast and easy."
Cons: "Seat cushions were super uncomfortable."

Pros: "Crew were nice and attentive, smooth flight."
Cons: "Bag fees, food was uneatable and lack of ability to choose seats, all are narrow! Going through security a nightmare as usual. Definitely last choice when flying to/from Miami."

Pros: "Speed of boarding"
Cons: "No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty."

Pros: "Crew was friendly , seats were comfortable"
Cons: "More extra peanuts"

Pros: "Decent on flight entertainment"
Cons: "1 hour delay in the flight"

Pros: "I like they that they actually serve a small meal on board and the inflight service much better than US airlines. Service in the air is excellent!"
Cons: "Ground service not the most efficient. Especially rude was the darker complexion lady in charge of boarding the flight at the counter on NOV 19 at 12:35 pm flight from Miami to Mexico City. She needs to be repremended or closely observed on her customer skills. I fly a lot and don’t come across to many like this lady."

Pros: "The sandwich was okay. I liked the individual video screens, good entertainment options. I like that my checked bag was free."
Cons: "Some of the flight attendants were rude. I was seated in an emergency exit isle, and I was told that I couldn’t have my handbag under the seat in front of me. This is the first time I’ve heard of a airline with this policy. My bag was put in the overhead bin and I couldn’t access my tablet or headphones or medicine during the flight. Also, the chair (maybe because it was the exit row) would not recline. This was pretty terrible for a red eye flight. I asked the flight attendant if I could switch seats, (well before take off) I didn’t mind if it was a middle seat, just somewhere I could have my bag with me... she rudely remarked that the plane was late and I needed to sit back down. Terrible service, it was a simple request. I’m sure someone with long legs would have been happy to switch with me. I also don’t like that my carry on bags had a weight limit."

Cons: "that my ticket was managed by Just Fly when the Kayakpage said that the ticket is Aeromexico's. I will not use Just Fly anymore and Kayak risks me going directly to Aeromexico or other airlines if they are not transparent with the vendor."

Cons: "."

Pros: "Quick es and punctuality in the flight."
Cons: "Bad service on the staff, no charging station and screen on every seat."

Pros: "They are always on time and they are one of the few flights that include a meal in flight when traveling national."

Pros: "Average flight. Nothing special."
Cons: "No entertainment system. Nothing Thanks I bring my Ipad. Spend play Solitaire."

Pros: "The services and attention were very good. The flight was in time."
Cons: "I do not have any negative feedback about this travel. I felt good about it"

Cons: "Seats"

Pros: "Being served a delicious glass of orange juice during taxi to takeoff."
Cons: "Entertainment center was broken on my friends and my seats and Classe Premier was full so we couldn’t move. Sandwich was “bacon” but there was almost nothing in between white bread."

Pros: "The fly was good."
Cons: "The experiente to arrive at Mexico City airport is always the worst one. The airplane takes much time to arrive at the finger, the lines are too big, the luggages takes much time to arrive..."

Cons: "No spacefor carry on bag"

Pros: "Very nice flight attendant"
Cons: "Nothing"

Cons: "Avión muy incomodo"

Cons: "delay due to late arrival of crew entertainment system not working properly"

Cons: "El vuelo es helado. Es tarde en la noche y sin mantas!"

Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Pros: "No waiting at the counter. Personal assistance. TSA preference. Free coffee and cookie.Thanks!"
Cons: "Small seats."

Pros: "After almost missing our connecting flight to Cabo, we got to relax for our last flight to our final destination with a complimentary beer and a snack, on board also had a movie playing and WiFi."
Cons: "N/A"

Pros: "None"

Pros: "Service was friendly and very attentive"
Cons: "Nothing"

Cons: "Every time I would fly out in Aeromexico we never payed for luggage I don’t know why they changed their policy to charge for every bag."

Pros: "The ticket counter heavy set with black hair, I think her 1st or last name start with "JA" is very very ride and unprofessional. In the middle of taking care of me and my wife he walk away and said., I'm going to the back, let someone else take care of you. Please call me to get the full detail @ 954-501-5998 or email: dave52sinclair@gmail.com"
Cons: "Ticket counter employee at Miami international airport are very rude and unprofessional."

Pros: "Good selection of movies which are controlled by the individual passengers. Comfortable seats. Served breakfast of fruit, yogurt and muffin."
Cons: "Don't like flying through Mexico City because the immigration process is very poor, i.e.long lines to get to agents . Airport is cold at night."

Cons: "All"

Cons: "Flight delayed 2.5 hours. Terrible customer service. Lack sense of urgency once time to go. Lack of coordination. Horrible customer interfacing and attitude"

Pros: "Excellent service"

Pros: "The snack - such as it is - is certainly a step above what I get when I fly the same route on United. Also the entertainment system is much better, and free! Cabin staff are friendly and efficient. The seating is about the same as on every other airline. I was in steerage for the Mexico City - San Jose leg. A lady was seated in my window seat when I boarded, and seemed surprised when I insisted on reclaiming my seat (She had the middle seat). In contrast to Mexico City, the San Jose airport is a model of efficiency. Immigration is rapid, luggage comes out on the carousel in good time, and best of all there is a duty free shop right in the luggage claim area, so it is unnecessary to buy liquor ahead of time."
Cons: "Mexico City is a terrible airport to have to pass through. Everyone has to go through Immigration (similar to US airports in that regard) even if just in transit. However, they have few officers there, and almost half of the available booths weren't even manned. The result was chaos, with the immigration hall filled with grouchy travellers, and other travellers stuck in aircraft waiting to disembark. Expect to be stuck in Immigration for a minimum of an hour after landing; maybe plan on 1 1/2 hours just to get through Immigration and Customs. And if you are making a connection, whatever you do don't go through the sliding doors on the other side of Customs - I made that mistake once! I speak Spanish, so the following comments are not coloured by language difficulties ... Security staff are unfriendly. While there is supposed to be free wifi in the departure lounge, I couldn't figure out how to use it. A gate agent told me there wasn't any free wifi, all the time standing beside a sign that said there was. I was also singled out for a spot check of my hand luggage right in the jetway. The unfriendly lady doing that search so disarranged my stuff that I couldn't find my Kindle when I got on the plane, so was without my planned reading material."

Pros: "Bosrded on time, left on time, arrived a bit earlier than scheduled"
Cons: "Food. Scarce and starchy"

Cons: "My flight was moved around then cancelled and I didn't know. I also never got a refund for the flight so I really didn't know! Then I got to the airport and said that they canceled my flight but they got me on a new one for the first leg to Mexico City but then there were no flights for my second leg to Cabo"

Pros: "Great customer service !"
Cons: "Nothing"

Pros: "Very courteous crew. Great service. Food was excellent. Bilingual staff and no flight delays."

Pros: "1. Food was and drink was decent 2. In flight entertainment was good 3. Crew were friendly and helpful"
Cons: "1. Flight was delayed over an hour due to flight crew arriving late 2. Paid for a premium seat and space was just as cramped as a non premium seat 3. Boarding was a free for all no control by staff for boarding zones.. Also when are airlines ever going to learn to board passengers from the rear to front first? 4. Mexico city landing was terrible, we all felt like the rear of the aircraft was fish tailing"

Pros: "Coffee, SMILES on faces of the Capt., Stewards, Professional Appearances by AM staff from beginning to end. (unlike American Airlines) We had a snafu at boarding and a Miss Gina Diaz in San Jose Airport was MOST super helpful."
Cons: "No movies, or shorts, even clips or old tv shows.... WAAAAAAAA"

Pros: "I really liked the service and en comfort"

Pros: "Great crew."
Cons: "I would like the formal return of beverages and snacks. I understand the lack thereof is due to the virus. I think the airlines are doing a good job of staying within safety recommendations."

Cons: "Serve cofee"

Cons: "The connection in Miami didn’t happen - the flights crew on the ORLANDO yo to Miami flight were rude and unhelpful - the plane sat in the tarmac waiting for a gate so flight arrived 15 minutes before planned departure - we inquired as to whether the plane would be held - response- despite having internet access was “ I don’t know “ you’ll have to check with gate agent - oh and by the way the flight attendant was virtually laying on the front seats - she as grossly obese and was so large as he walked the aisles she would hit passengers every time she turned around - we ran to the gate arriving 8 minutes before departure - gate was shut two gate agents were reading social media posts on their phones - we inquired about the flight - the gate agent said “ you missed the flight “ and then sat down and continued on her phone - the other one at least looked up and told us where to them go for assistance - eventually we were assisted and offferd 1 to wait u til the next day to go or to go through London - we took the London option. 1. I was informed by anAA employee they the connection is frequently missed due to similar problems. 2. Flight attendants and gate agents will bankrupt the airline with their horrible attitude. - they should be fired."

Cons: "The food was pretty terrible, especially the egg breakfast."

Pros: "Easy boarding"
Cons: "Not as friendly as I hoped"

Pros: "The crew was great!"
Cons: "American has had maintenance delay nightmares all week. Including this flight, where we switched gates and still was delayed significantly."

Pros: "Seat was good."
Cons: "Paid extra for free booze, but they didn’t serve booze, except to first class of course. Saying the flight was so quick, they weren’t even getting it out."

Pros: "The crew was extremely friendly"
Cons: "Boarding time. It took forever"

Pros: "The aircraft, the entertaining"
Cons: "Food service"

Pros: "Customer service"
Cons: "My prepaid seat was not taken in consideration."

Pros: "The plane was nice and clean. Boarding went well and staff nice on boarding. Service was smooth though food not great but then it is airplane food. The morning continental food was nicely packaged and good."
Cons: "The plane boarded and left gate a little late but had a maintenance issue with one of its doors so plane had to return to gate. We finally got off the ground almost three hours late but staff tried to be as helpful as possible though they didn’t know much. It was good the passengers seemed fairly patient and accepting. The horror was at the airport in Venice where it took over two hours in very long line just to get through passport check."

Pros: "Fast reliable two thumbs up!!!"

Pros: "The flight was too short for food or drink"

Pros: "Plane on time plane in reasonable condition"
Cons: "American airlines keep increasing their greediness by charging for everything, provide fewer benefits to frequent flyers and have poor customer service They acting like United as if they are a monopoly that can charge what they want and treat customers like they feel like Hoping for small airlines that get a better service and price"

Cons: "There was a 3 hour flight delay in JFK but to be honest there is a lot to do in the airport and Nice bars and shops next to the gate so I was occupied. Annoying for family picking me up in Scotland however."

Pros: "The crew was very kind and we had a safe trip in general"
Cons: "2 hours of delay to take the airplane in Orlando and they changed the flight to Charlotte when it was planned it would go to Philadelphia but it was not a big deal to me."

Pros: "Readiness for take off was well organized and quick"

Pros: "The options for entertainment were great."
Cons: "The space and seats were uncomfortable. I received errors when trying to access gogoinflight on my tablet, even when I had the most updated app. Therefore I was unable to use the app during my flight to Philadelphia. Also, when checking in from our original departure location, MCO, we were not provided our boarding pass or luggage tags for our final destination, Barcelona, only to our connecting flight, Philadelphia. The connecting flight was delayed in MCO for an 1 hour and a half, after we have boarded the plane. So we waited in the plane for the whole hour and half while a maintenance issue was being resolved. The delay almost cost us to be late for our final flight to Barcelona. Since we were not given our boarding passes for PHL to BCL it caused confusion when trying to board our plane in PHL to Barcelona, and also caused for our baggage to not arrive with the flight. After landing, we spent an additional 2 hours at the Airport going through customs, and waiting on line for the lost and found desk for baggage in Barcelona. The lost and found desk had three agents available to assist, however we can only talk to one which was designated specifically for American Airlines. This caused a very long wait time of 1 hour. We were advised the bags stayed in Phildelaphia since they did not have the additional luggage tags, and will not arrive till the next day. Overall the experience within the Airport kiosks, service desks, and baggage check in' s was not a pleasant experience. I believe many of these issues could have been avoided if the American Airlines agents were more knowledgeable and attentive."

Pros: "arrived 1/2 hour earlier than expected"
Cons: "it got a bit cold in plane and no blankets/pillows Had to pay for a headset/earphone to watch movie or isten to music!!!"

Cons: "We didn't actually take the flight because of hurricane Matthew. AA was very inflexible about the storm and wouldn't allow me to change my flight unless I wanted to fly within a matter of days. Which was impossible for me. It would have cost me more than my original ticket costs just to change the date. Absolutely absurd costumer service in the wake of a natural disaster and I will not be booking with them in the future."

Pros: "Crew were nice. Very clean. On time"
Cons: "No entertainment console unlike the plane that i flew with going to Miami. I was able to watch a movie and listen to music."

Cons: "They could've fed us or least gave us more drinks when we were rerouted and stick in the Norfolk airport for hours."

Pros: "The service AA provides is very constant in time and that is good"
Cons: "Chairs could have more comfort"

Cons: "the flight did not have charging areas on the plane for phones for the regular seating. also, the seating was much tighter and our arm rest was not functioning. On all the planes going to our destination the accommodations were much different."

Cons: "Poor legroom"

Pros: "Everything was fine for the short flight. Plane left in time schedule. The crew was friendly."
Cons: "Storage on backrest are smaller than other flights. My iPad didn't fit. Appropriate size from phone up to a kindle size tablet."

Pros: "Everything was really good"

Pros: "Piglet did a great job, flying through and around storms. A smooth flight in stormy weather."
Cons: "Turned out the lights too early."

Pros: "I landed"
Cons: "Flight was changed which left me with five minutes to get off one plane and onto another. I got to my first gate early and attempted to ask the person there about the timing. She walked away without looking at. On her way down the hall says it will be open in an hour. An hour later I go to the gate. A woman is there and finishing up with another customer. When it was my turn, she said she was closed, yet she helped the joy behind me for over an hour. I know this because I got In the generic questions line and stood there for an hour watching the woman who was "closed" help this guy. When I was FINALLY able to talk to someone, the only thing he told me was to walk fast. That was well worth the 2 hour wait. I will never fly with American again."

Cons: "Then take different fly from Florida to NC then waiting another fly at 5:45 pm to Dallas at 8:45pm. My fly should be 1:30 to Dallas 4:30pm non stop, that day we have appointments 8Pm. End up we back to Dallas 9Pm is bad. If we waiting for fly from 8Pm delay we may be home or be home at midnight time that is very bad."

Pros: "Check in was done on my phone, boarding passes there too. Very convenient. On time, smooth takeoff and landing."
Cons: "Did not use entertainment. Asked for a cup of hot tea and got a cup of of coffee with a tea bag in it. Must have been because it was such an early morning flight! Didn't get biscuiit either! When I gave full cup to attendant collecting them and told her what was in the cup she never said a word or offered fresh cup."

Cons: "There was an hour delay and this was a very noisy flight and way too much movement. People constantly getting up and down to talk with their friend or family members."

Cons: "When it came to filling out our visa as we enter into Mexico, they handed out the paperwork as we were Landing I expected us to fill that out wild herring bounced around"

Cons: "Flight was nearly an hour late because co-pilot was late. Totally unprofessional."

Pros: "Nothing"
Cons: "Horrible customer service"

Pros: "The crew was super sweet"
Cons: "There were a crazy amount of delays to deal with."

Pros: "That it reassured me that American is one of the worst airlines"
Cons: "Flight was cancelled due to the fact that it was an old plane that had problems with the engine. All the passengers were on the plane while they were trying to fix the problem. Then all 250+ passengers had to go to the worst ticket agents ever to try to get new flights. Terrible. Awful. The worst."

Pros: "Everything other than the entertainment system was fine. Boarding process was very smooth!"
Cons: "The entertainment system -- touch screen interface through which you can usually listen to music, watch tv shows and movies -- was down for the entire flight. Not fun."

Pros: "Ticket price is reasonable when I bought it 6 weeks before my trip."
Cons: "No entertainment. Plane is old and crowded. Boarding was very late. The rest was just ok."

Cons: "The flight was delayed twice which caused me to miss my connection flight to kingston and i was not given hotel accodation because the hotels affiliated with American Airlines were filled"

Pros: "STAFF WAS VERY WELCOMING"

Pros: "The crew was very nice"

Cons: "Flight delayed, service was bad. Seating tight."

Cons: "Hi - My flight from Orlando to Charlotte was delayed due to mechanical issues. This caused me to miss my connecting flight from Charlotte to Seattle. I was supposed to get home to Seattle by 5:45pm but I actually made it home at 12 midnight. There was no flight entertainment for a cross country flight! The only option was to stream via my personally device. This would have been fine if there were outlets to charge personal devices at each set! The crew at the ticketing counter was VERY rude. The lady who finally helped me was nice. that was after standing in several lines!"

Pros: "Absolutely nothing"
Cons: "The service is horrible overall horrible, will never travel with American Airlines"

Pros: "Average flight nothing exceptional or poor."
Cons: "Orlando airport and security checkin was horrific. The most disorganized I've ever experienced. Horrific!!!"

Cons: "The mechanical delay in my first flight left me very short time to run through the airport to barely make the second flight. I wish there was a way to have the airlines ready to transport people the long distances when they know they're inbound flight is late"

Pros: "Flight left on time. Crew was friendly. Pilot was nice."
Cons: "My bag did not make it to my destination and was sent to another airport."

Cons: "Pecan Chicken was cold!"

Cons: "Just wish they had electricity to charge gadgets on the flight (even Megabus has that these days!)"

Pros: "Hetti g home"
Cons: "Checking in terrible over two to get checked in and boarding. Cabin service very very slow and to top it all our luggage did now show at destination"

Pros: "Good crew , on time boarding."
Cons: "Entertainment system didn't work for a whole aisle. Crew didn't even acknowledge that it was not working."

Pros: "The crew were attentive and helpful."
Cons: "Small and cramped seats."

Pros: "This flight was good better than I thought it would be crew very nice."
Cons: "Seat didn't recline."

Cons: "Seat was broken and light didn’t work. Terrible response when I pointed it out."

Pros: "The crew were always really helpful and kind. They were happy to speak English or Japanese."
Cons: "Despite stitching when I could and as soon as I could. Lower back buttocks hurt pretty bad half way through the flight. This is a knock on the airline industry and not so much ANA. Comfort levels start diminish when you try to squeeze as many seats as you can into airplane. Especially, for people like me who are at least 6' tall. Also, the food was very meh. This was surprising because all my other experiences with ANA were quite the opposite."

Pros: "Cheap price"
Cons: "none"

Pros: "Crew was pleasant served a snack and drink, flight was good got us there on time pleasantly surprised thanks United ."
Cons: "Slow boarding process should use front and rear boarding but then again all airlines do it and flight boarded 30 minutes behind schedule"

Pros: "Nothing"
Cons: "From the surly check in personnel, to the confused boarding. Even less charming than usual. The flight was scheduled to depart at 11:40 from Tampa to Newark. Twenty minute delay for boarding and then additional 40 minute ground delay. Flight scheduled from 11:40 to 2:20 p.m. Onboard the flight attendant came through with the food carte. Were any of the "lunch" items available? "No, we only have snack items on this flight." But it's during lunch time... "It's not a long enough flight." WHO COULD MAKE THIS UP? We declined to complain for fear we would be thrown from the plane. Oh yes, I have 1,800,000 miles on United."

Cons: "Seats so cramped. Fat person next to me invaded my space in my middle seat"

Cons: "horrible service representative in newark."

Pros: "Quick flight, good service"
Cons: "Delay on return flight."

Pros: "The crew , living on time"
Cons: "I had no dislikes"

Pros: "Staff great. New plane. Check in a breeze."
Cons: "Airline food. Gross breakfast waffle. Very tight sitting arrangements."

Pros: "Being on time"
Cons: "No leg room , can't stretch out your legs"

Cons: "The seats are the most uncomfortable we have experienced."

Pros: "On the way back had the whole row."
Cons: "The ghetto flight attendant was rude....correcting someone else's child for not saying please but she did it loud and not very professionally. The flight was over booked so on the way there is was thinking I might not get on the flight and was stressful."

Cons: "The crew was pretty rude on this flight for some reason."

Pros: "Flight is okay but may turn horrible when one is flying on an EMPTY stomach . At least they could add a few dollars to the ticket price and carry out this most needed thing --- FOOD"

Pros: "Clean airplane. Great crew. Happy with the trip from takeoff to landing. Our landing was very rough due to strong winds on runway. At one point, plane was a little sideways. But with the great crew in control of the plane...Safe landing. Scary...but lived to tell."
Cons: "That you don't at least get one show that is free on flight. A cooking show is what was the choice, but no control over the volume. And I can't read lips. So that really sucked."

Cons: "The wi fi did not work"

Pros: "No delays and on time arrivals, courteous staff"
Cons: "No complaints"

Pros: "Ride was good. Attendants were good. Other passengers were cooperative and compliant."
Cons: "This plane, as most others nowadays, was cramped for space."

Pros: "Our flight attendant was very very accommodating and funny. also Mariana was able to change our seat assignments so all three friends were seared together"

Pros: "WiFi was awesome"
Cons: "Wish the TV preview was continuous & pay for movies but watch regular TV work no charge"

Pros: "Great service and smooth flight."

Cons: "Broken WiFi"

Pros: "Very friendly service"
Cons: "Nothing."

Cons: "Overcrowded, rude attendants, and attitudes. Was told my carry on was to be checked in due to overcrowding and I counted 9 yes 9 openings in the overhead compartments as I approached my seat. Delayed flight, 15 minutes to get to next flight and was not helped to get to the other end of the airport"

Pros: "Flight was on time, clean aircraft and friendly crew."

Pros: "The flight was good and with very little turbulance. Pilot did good with avoiding it!"
Cons: "Boarding is ridiculous! Why don't they load the last rows first so there are not people standing in the way and holding things up. I don't want to sit on a plane for 20-30 minutes with a child waiting to "go up in the air" its just more confusion. The lines to board were so long it was going into the next boarding area."

Pros: "The pilot and crew responded very well to the delay. Very friendly on the intercom, offered the small things like a full drink and tv access. Good response to a tough situation."
Cons: "Pilot mentioned we would be delayed so we could de-ice, understandable because it was freezing and had snowed all day. his original estimate on the delay was 30 minutes, it took over an hour at least."

Pros: "The agent who checked me in tried to find me a better connection, but in the end, it took me 9 hours to get from Tampa to Montreal. Never made Newark as I Hubbed in Chicago."
Cons: "Delays."

Pros: "CHANGE OF FLIGHT WARNINGS"
Cons: "United Airlines needed to repair plane caused a delay. But Safety First ;)"

Cons: "As an international traveler I find it annoying to have to pay for my bags on an internal domestic flight. There should be some reciprocation with partner airlines to cover baggage if coming from international to domestic flights"

Cons: "We boarded 40 minutes late, and there was no communication as to why or how long we would be waiting: Also, it was a full flight and there were no prior requests to check bags or how to board. Boarding took a very long time, once we finally started, because there was very little organization and they were taking bags to check once they didn't fit, while people were still getting on the plane. Also, crew members were holding up the line."

Pros: "Flight was on time leaving and was early landing"
Cons: "Leg room"

Pros: "It was a quick effiicient flight. Boarding and security was a breeze."
Cons: "Peanuts and a few movies should not kill their budget. Especially if you have acreens in every seat. Charging $7 for a 2 hour flight is very expensivey"

Cons: "Flight didn't actually take off. Terrible updates regarding flight status."

Pros: "United has become the top low service/high cost Airline. I'm 6'3" and Found myself in a position for hours on end where I could not move my legs. Even with the seat in front of me upright my knees would touch it while my butt was fully up against my seat. Offered is a single drink but not even a lousy bag of pretzels. The entertainment is down to direct tv with a menu that is hard to navigate, earplug connections that need you to hold the plug so it will work and no option to pause or start when you want."

Pros: "NOTHING!!!!!! the worst experience traveling!!!"
Cons: "I did not like the way I was treated AT ALLL!!!! THE UNITED AIRLINES STAFF was HORRIBLE!!!!! NEVER FLYING WITH THEM AGAIN!!!!!"

Pros: "The staff were friendly and very helpful when my family member became sick on the plane and required a wheelchair. They were very easygoing and accommodating about it."
Cons: "I paid for the tv package both ways, and the movies I had watched were all the same on the way back, which felt like I had wasted money."

Pros: "They tried. Booked on next day out of a different airport. No help with transport or hotel because not their fault."
Cons: "Cancelled."

Cons: "Last flight was deleyed and finally got in the air by 2 and ended up turning around and going back to the airport. Once I got there they told me they didn't have flights for the next 3 days so I was stuck in sanfransico airport by myself after paying over 700 on my ticket."

Pros: "The plane was roomy... The flight attendants were pleasant... The bag checkin was inexpensive... Quality and excellent custoner service. I have traveled many airlines... United is by far my favorite after this experience... Thank you!"

Pros: "The flight was delayed 38 minutes. Boarding was not pleasant. Never have a Stewart come by. No entertainment."

Pros: "3 hours late because they had no pilot. Missed half of our first day in Mexico. No comps not even a free drink. I'm sure the cep still gets his bonus though."

Pros: "No problems whatsoever...in fact, we arrived 10 minutes early."

Pros: "very comfortable ride, no bumps at all."
Cons: "no snacks, didnt have my debit card to pay for the ones for sale"

Pros: "We liked everything we HAD the BEST time!"