Daily cleaning, installation of cabin HEPA filters on flights from Florida to Pernambuco
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Scores according to KAYAK customer reviews
Cons: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"
Cons: "Refreshments were minimal."
Pros: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Cons: "Food was decent."
Pros: "extremely attentive crew. courtesy necessaire pack. very clean plane."
Pros: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Cons: "The plane was very cold!"
Cons: "The food"
Pros: "Azul is always amazing in terms of service!"
Cons: "The price!"
Pros: "Polite and friendly crew. Comfortable seats, new plane."
Cons: "Definitely the food could be better. It was tasteless."
Cons: "Very narrow seats"
Pros: "Friendly crew, most spoke at least some English"
Cons: "Only food for purchase, would be nice to have second language option on some of the entertainment"
Cons: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"
Pros: "The crew were very friendly and attentive. Most of them spoke English and Spanish in addition to Portuguese."
Cons: "The snacks could have been healthier and the bathroom could have been cleaner."
Pros: "My seat 28H didn't recline"
Pros: "Yes. The food was good ( snacks) and the crew was nice."
Cons: "Everything was good."
Pros: "Good food, good plain condition, good entertainment"
Pros: "Best airline in Brazi"
Pros: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Cons: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"
Cons: "No much space in the seats"
Pros: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Cons: "We boarded just a bit late but still arrived on schedule."
Pros: "The tickets were a good price, movie selection was excellent, and the staff was really friendly and helpful."
Cons: "The leg room was terrible. I'm a tall American and I could barely fit in the seat, let alone fall asleep in a 9 hour hour flight. Also, there were no plugs that would work for an American outlet."
Pros: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Cons: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Pros: "Azul service was good as usual. Plane was on time arrival. No complaints"
Pros: "CLEAN, NICE, EFFICIENT"
Cons: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"
Cons: "Food could be healthier"
Pros: "The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!"
Cons: "Well, of course the space for stretching my legs was not that big... But I undesrtand..."
Cons: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."
Pros: "The selection of tv shows (Game of Thrones)"
Cons: "Not much leg room (I’m six feet tall)"
Pros: "Nothing at all"
Cons: "The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre.."
Pros: "The staff"
Cons: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."
Cons: "The food is extremely unhealthy."
Cons: "The temperature at the cabin was to hot during the whole flight."
Pros: "Allí right and on time"
Pros: "Allí right and on time"
Cons: "Allí good"
Pros: "Perfeito e repetirei na primeira chance"
Pros: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"
Cons: "Food options could be a bit healthier"
Pros: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Cons: "Overall very satisfied"
Pros: "Boarding, Confort, entertainment and the"
Cons: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."
Cons: "We're still waiting for the flight"
Pros: "I don't know an airline other than azul that gives a variety of snack choices and drinks for free for just a 40 min flight. I got a bag of fig newton lookalike cookies and chips. My daughter got gummies and a crunchy peanuts snack. The flight attendant let us pick as much as we'd like. Choice of peach or orange juice!"
Cons: "Very unrealistic to offer me a flight option that gets me to my destination in four days"
Pros: "I don't speak Portuguese but everyone was very friendly and helpful."
Pros: "Friendly and professional staff"
Cons: "Flight delayed by 90 minutes"
Pros: "The crew is wonderful and makes you want to come back"
Cons: "A tv would be nice"
Pros: "The crew were very outgoing and helpful."
Cons: "The seats are very small and almost impossible to sleep overnight."
Pros: "A aeronave apenas 4 assentos por fileira"
Cons: "Houve mudança de voo com adiantamento de quase 3h da partida sem aviso. Apesar de ter feito o check in on line não observei isso (falha minha) o que quase resultou em perda do mesmo, alem de uma perda de tempo na conexão desnecessaria, uma vez que não houve cancelamento do voo original. Considero desrespeito com o cliente, principalmente quando estou habituada com as outras brasileiras que informam ate mesmo pequenas mudanças."
Pros: "Rverything worked the way they should."
Cons: "very little time to catch connecting flights . waiting room in florianopolis very crowded."
Pros: "I felt safe on this flight. Middle seats were empty, plane seemed clean, masks, etc. were in place. I flew Sun Country a few weeks prior to this and flight was overcrowded and COVID precautions were way insufficient."
Pros: "Everything about the flight was good."
Cons: "Poor communication on delays. No wifi. No service. Couldn’t use lavatory."
Pros: "Crews were friendly"
Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"
Pros: "Great service"
Pros: "More room in Delta Coach than other carriers"
Pros: "Timing was good"
Cons: "Plane was too small. Attendant was almost nonexistent."
Pros: "Accurate arrival time"
Pros: "Snacks were good. On time."
Pros: "No carry on fee, comfortable seat and pitch"
Cons: "Displays for zone boarding status would be helpful"
Pros: "Zero turbulence"
Cons: "ground staff was rude when I asked for clarification because the descripency between app in formation and unclear voice announcements."
Pros: "On time"
Pros: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Cons: "the worst thing that I've traveled in my life I do not travel again by delta 3 hours without food and without taking or water we were not given that service is the worst its employees are a disaster"
Pros: "Delta in Orlando is awesome!"
Pros: "Staff was very good."
Cons: "Mother Nature was not nice, the early part of the trip was turbulent, but the crew did a great job of minimizing it."
Cons: "Not enough seat room on plane. Hot not enough air flow"
Pros: "Cincinnati airport was clean and efficient"
Cons: "MCO airport gate was a mess and did not have easy access to charge phones."
Pros: "Boarding was quick and prices were fair"
Cons: "I sat next to a creepy intoxicated man during my flight and I was not helped out. When I first sat down he was speaking to me and trying to hit on me but I showed that I wasn’t interested. I didn’t even have to sit down to smell the alcohol on him. During the flight he tried to place his head on my shoulder and tried to get close to me. I was too worried to call for an attendant because he was intoxicated but when the attendants would come and offer us food I tried to make it clearly visible that I was anxious and uncomfortable and NOTHING. To make it worse they continued to serve him alcohol!!"
Pros: "Everything was really great"
Cons: "I can’t no say anything bad"
Pros: "The staff"
Pros: "Waiting in the departure lounce was ok"
Cons: "Boarding was kind of stupid Delta is boarding in Zones and starts at the front instead of starting boarding passangers sitting at the back of the plane and moving forward NO they do it the wrong way and due to that boarding takes to long and makes you frustrated."
Cons: "One flight attendant was a little rude to the passenger on my row who was hard of hearing."
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "that we got to our destination"
Cons: "the bathrooms were gross"
Pros: "Safely made it from Florida to LAX on time with no incidents"
Cons: "Incorrect updates"
Pros: "Quick and everyone was friendly"
Pros: "The boarding was excellent. The staff was very friendly. The plane was clean."
Cons: "I wasn’t able to upgrade my seats because they were booked through a third party. I’ve never sat that far back in a airline."
Pros: "Crew members were very nice and friendly and dealt with the desire for passengers to switch seats in a very nice way even with annoying passengers."
Cons: "Sadly due to turbulence there was no beverage service and a very rushed snack service which I know wasn't their fault but just overall flight okay."
Pros: "Love the hospitality and the staffs kindness"
Cons: "The flight was an older crew , seem a bit rude sometimes especially during the beverage and meal services. Not all of the flight crew was like that, but the over all feeling existed."
Cons: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"
Pros: "Kara was really nice to us."
Cons: "Noisy plane."
Pros: "boarding process was good food was okay not great not bad entertainment was good flight attendants and service excellent"
Cons: "food could have been better but arriving to destination safely is most important"
Pros: "Sitting in middle isle, just get elbowed a lot."
Pros: "Arriving in 2 hrs from Orlando to laguardia!"
Cons: "no tv .. I didn't like that we had to use our own electronic device to access the entertainment system."
Pros: "Great staff, snacks and beverages. Plane was brand new and nice. I think it had humidifier which was really nice"
Cons: "No TV behind seat. Boarding was a bit messy"
Pros: "Decent food . On time arrival !"
Cons: "It was fine"
Cons: "My status as elite plus was no considered to get a good seat or the chance to upgrade. The frequent flyer number from Aeromexico was not passed correctly to Delta aystem and it caused all these issues"
Pros: "on time. easy no issues"
Pros: "Plane was clean, staff helpful"
Cons: "Had to buy a one-way ticket on American, as Delta would not move me to another airline,"
Pros: "Delta sent a text which notified that our flight was to be delayed and we were free to seek an alternative flight. Delta was able to get us on an earlier Flight land then delivered our luggage the next morning. Delta sent an e-mail with the driver's picture, name and picture of the vehicle. The driver called to notify he was on the way. Excellent service."
Pros: "stewardess was exceptionally pleasant."
Cons: "it took 7hours due to storms"
Pros: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Cons: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."
Pros: "The crew was very friendly, and the food was the best I've had on a plane trip."
Cons: "Latam could be better if permit that customer can change the sit at check in."
Cons: "Cadeira dura"
Cons: "Not to overbook the flight"
Pros: "The flight itself was fine. The flight attendants were friendly and solicitous. The food was good on the long haul leg of my trip. The trip itself was nice."
Cons: "It seems LATAM changed the way they charge fees in July. The ticket for my return trip included no allowance for checked bags, and that detail wasn't obvious on my reservation information. Imagine my surprise when I check-in for an international flight and I'm told I can't check any luggage because it isn't included on my ticket. I ended up paying $210 to check two bags. Also expect to pay a bit more for decent seat assignments. My default seat assignment was at the very back of the plane, right against the rear bulkhead where seats often can't recline. So, another $60 to move elsewhere."
Pros: "On time"
Pros: "Very smooth flight. Good service and food though the items on the food tray were just the meal and a dessert snack. Other airlines have food trays with salad, fruit, the entree and a snack dessert. But as long as we get there safe and sound I am ok."
Cons: "Boarding process in Miami was chaotic. Started late as the crew reported late to the flight. Nobody knew what's going on until the gate agents made an announcement that the crew was reporting late. We departed almost an hour late."
Pros: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Cons: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"
Pros: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Cons: "The uncomfortable seat. It doesn't recline much, very small space between them."
Cons: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."
Cons: "Poltrona dura e desconfortável Tomadas de energia não estavam funcionando Temperatura muito baixa (estava frio)"
Pros: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Cons: "nothing the trip was great."
Cons: "They cancelled my flight, made no effort to get me home and didn’t reimburse me for my hotel when I had to stay in Iquitos."
Pros: "it was a very nice and pleasant trip!"
Cons: "Impossibly short connection time to get across the whole airport"
Pros: "entertainment and flight attendant"
Pros: "The crew welcomed us on board the night of December 31st. They celebrated New Year with us and created a comfortable and celebrative atmosphere. Amazing service!"
Cons: "They rebook ed me thru LAX."
Pros: "Comfortable seats. Good entertainment. Way better than any US airline."
Cons: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."
Pros: "I slept most of the flight."
Pros: "Great Staff. Beautiful plane"
Cons: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"
Pros: "Food is good. Customer service is great."
Cons: "They didnt put movies."
Pros: "Tryp Hotel at GRU"
Cons: "We should get some sort of refund. Just food and hotel is not enough"
Pros: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Cons: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"
Cons: "Delayed by 3 hours"
Pros: "Had pillows and blankets"
Cons: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"
Cons: "Comida, al llegar a mi ya no habían opciones."
Cons: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"
Pros: "Crew was very helpful"
Cons: "Seating onsite didn't facilitate the experience. Traveling with a minor, it is important to seat with family members how can help throughout the flight. First come first serve seats approach not a good strategy as a customer approach. Charging extra for regular seats to choose online...not a good approach. Not having vegetarian options a big mistake. What do we eat?"
Cons: "First of all I bought my ticket through Kayak, but apparently something called the flight network was the issuer of my ticket apparently they are and travel agency in canada , first i needed to change my ticket and they could not do it , then I dis not use my outbound flight because I needed to get to my destinantion one day earlier and yesterday i received an email saying that my return flight was cancelled. they told me that since i did not use my outbound they automatically cancelled my return flight, I ended up loosing 300 USD because of mis information from that travel agency , the people that answered my call were very disrispectfull, this has been the worse experience and ai ended up loosing all my money I had to purchase another return ticket."
Pros: "In-air service was excellent. My international flight was very smooth, flight attendants were kind and attentive, food and drink was provided free of charge, and onboard entertainment was available for the duration of the flight."
Cons: "It helps to be flexible when booking with LATAM, as my return flight itinerary was changed several times before being finalized."
Pros: "nice space in business. Great airline !"
Cons: "the meal I chose was too small. I landed in Bogota hungry. But it was my fault"
Pros: "I like the fact that LATAM is part of the One World alliance"
Cons: "The check-in process was chaotic and they have lost my luggage even though it was a direct flight."
Cons: "I was a little confused with the checking, due to the use of the new machines. I am not confortable using computers."
Pros: "The fact I never have to fly this airline again after today"
Cons: "Without a doubt worst flight experience I've ever had. I'm still in Miami airport after the flight was delayed 14hrs. This is the riot cene from the gate last night https://twitter.com/scrollinondubs/status/851640677595271168 airline never apologized nor explained situation. Sent cops to the gate instead to control the angry mob. Awful awful experience. Will never fly again"
Cons: "We waited over an hour at the baggage claim carousel to collect our luggage. We received no communication or announcement about what was going on. Unnecessarily appalling customer service."
Cons: "They auto rescheduled my flight to Washington since we arrived in Miami late. They failed to emphasis that the flight that left 90 minutes later was going to a different Washington airport."
Pros: "The newer planes with full video made travelling nice"
Cons: "Legroom was a little tight"
Pros: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."
Pros: "muy amables"
Cons: "tuve problemas para hacer el check in on line por problemas con el sistema y tuve que hacerlo por teléfono. No conseguí los asientos que hubiera querido. Los que están en tránsito deberían permitirles bajar del avión antes para poder llegar en hora al otro vuelo. Sugiero que la tripulación informe a los pasajeros en tránsito sobre dónde dirigirse según el vuelo siguiente"
Cons: "1 hour delay....., without explanations-"
Pros: "The flight was fine, as far as being on time, more or less comfortable, etc."
Cons: "You have to pay for food. Being expensive, you go hungry. They gave free soda."
Cons: "Lost baggage. !!!!"
Cons: "I have a very bad experience. The first flight was delayed, so many people including me missed the connecting flight. They kept us till 2AM at the airport and made us take out all our luggage before taking us to a hotel. Then, there was a Flight leaving the same day at noon, but instead of acommodating us there, they made us wait till 11:59 PM for the next flight. They told us that it was a direct flight as it was initially scheduled from Lima to La Paz, but that was not true as we had to stop in Santa Cruz first. To sum up, there was a 28-hour delay in total. I was supposed to get to La Paz on Jan. 28 and ended up arriving on the 29. No explanations were given, but it is clear that they oversold as all flights were full. Avoid this airline if you can."
Pros: "Having a vegetarian option"
Cons: "No salad?! Fruit or vegetable! Something was missing."
Pros: "Flight was on time and the crew was polite"
Cons: "I didnt understand the reason of serving food at 3am when the departure time is 1:05 am. And passengers already had dinner. The lights in the cabin were not turned off until after the meal was completed, around 4:30am. It would make a lot more sense to serve breakfast instead of dinner. By the time we landed at 6:10 am, nobody had time to sleep but one hour."
Cons: "There was a huge delay for mopre than two hours"
Pros: "It was a fluid flight"
Cons: "That it wasn't late"
Cons: "No masks. I didn't like it."
Pros: "Good flight! On time! Sit too tight!"
Cons: "food, entertainment"
Pros: "Flight was good"
Cons: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"
Pros: "i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems"
Pros: "Aircraft look new and very clean."
Cons: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."
Cons: "I had payed for an seat Gol + Conforto and one of the benefits was that the hand baggage compartment supposed to be exclusive to the people that bought this seat, so when I was entrancing into the aircraft one of the people of the GOl crew said that I’ll have to drop my baggage because the flight was full. I told that I had bought the Gol + Confort that have exclusive compartment to the hand baggage and I had showed my receive of the seat but they sayd that this benefits do not exist and took my baggage of me to drop off. It was an absurd and the worse thigh was that when I arrived at my seat, the exclusive space for my baggage was there available for my baggage and I had to drop off because the employee of the Gol didn’t know about this benefit of Gol + Confort seat and didn’t check out if really wasn’t space to my baggage"
Pros: "Entertainment options"
Cons: "Huge delay...."
Pros: "O lanche foi diferente do habitual e bom."
Pros: "O lanche"
Cons: "I had two USB chargers at my seat, but neither worked :("
Pros: "O lanche foi muito bom"
Cons: "Resolver os constantes atrasos neste vôo"
Pros: "Crew was helpful and charming. 10 out of 10."
Cons: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."
Pros: "Este lanche da Happy Hour é um bom diferencial. Muito bom."
Cons: "Houve atraso na partida devido a uma menina desacompanhada que teve que desembarcar e pelo jeito, não por culpa dela ou dos pais e sim da companhia. Lamentável."
Cons: "O lanchinho desta vez não foi Mãe Terra (graças a Deus, pois aquilo é muito ruim), mas só tinha doce (embora bom)."
Cons: "Serviço de bordo"
Pros: "time was OK"
Cons: "Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin."
Cons: "We had a 90 minute delay in brasilia"
Cons: "Gol app is terrible and buggy."
Pros: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Cons: "Opções de alimentos a bordo."
Cons: "Este vôo tem atrasado sempre."
Cons: "El vuelo despegó una hora tarde, nos hicieron cambiar de avión."
Pros: "On time"
Cons: "More efficient check in. Long wait at gate."
Pros: "poor food. extremely poor food."
Cons: "it would be expected to actual food(2 meals) on a 7 hour flight."
Cons: "The flight delayed A LOT."
Cons: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"
Cons: "All good"
Pros: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Cons: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."
Cons: "It was very hot on the plane. Very little air conditioning."
Cons: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."
Pros: "V confusing to find the gate - signs not updated and total madness when we got there as many flights delayed"
Pros: "No horário... bagagens já estavam na esteira quando chegamos"
Pros: "The airplanee accommodations are comfortable and the service was very good."
Cons: "3 hours delay"
Cons: "Espaço conforto não merece esse título."
Pros: "Boarding was organized and punctual."
Pros: "Equipe atenciosa Sistema de entreterimento funcionou bem. Comida boa."
Pros: "el vuelo estuvo bastante bien"
Cons: "casi perdemos el vuelo porque no nos podian despachar las valijas, nadie hablaba ingles o español para que nos podemos hacer entender y terminamos pagando el doble por despachar el equipaje"
Pros: "el vuelo estuvo bien"
Cons: "la atencion del personal en tierra me parecio deficiente"
Pros: "Las instalaciones en perfecto estado todo en funcionamiento"
Cons: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"
Cons: "Space on the seats, between the seats."
Pros: "Idem San Paulo"
Cons: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."
Cons: "Me gustaría que además de portugués e inglés, se hablara español, tener en cuenta que sale de Buenos Aires"
Pros: "We lived in Brazil 4years ago. The airport experience was miserable. Today I lived the dream. I booked online without a cpf onKayak. Got to the airport early...honored my Delta status seamlessly. Changed my flight easily. No arguments over baggage fees and delta status. GOL rocked it today!"
Pros: "Flight with space"
Pros: "Early departure and comfort and friendliness"
Cons: "Flight about hrs late, continuously changing boarding gates and then took very long to board"
Pros: "Please help me find my bags"
Cons: "The fact they lost my bags"
Pros: "Loved the entertainment features. Great movie selection!"
Cons: "No screens in each seat."
Cons: "Boarding chaos at Miami airport."
Cons: "No entertainment options."
Pros: "Their Miami weather recovery of service during stressful & tragic times."
Pros: "Agents were very helpful"
Pros: "Excellent staff"
Cons: "Internet was out. Table was tilted and could not be level for drinks. Out of, or No cover sheet for protection for toiler seat. Result of : Management and Union"
Cons: "No Gogo entertainment"
Pros: "everything on travel is good."
Cons: "Space too tight. Nothing was offered to us, not even a cup of water. Staff not friendly, mean even."
Pros: "On time and no lost bags"
Cons: "Tiny overhead bin"
Pros: "Long wait for take off. Everything else was great."
Pros: "Staff polite and helpful. No complaints/ Slept all the way"
Pros: "Screens on all headrests with free movies is very nice"
Cons: "More delays for our trip"
Pros: "Flights were on time. Airport was clean."
Pros: "Good entertainment option"
Cons: "Very delayed"
Cons: "Delayed for 30 mins due to traffic going in to Boston."
Pros: "Poor for BIG Airline like that chips chips"
Cons: "NOT GOOD the is 2 MUCH for CHIPS"
Cons: "No have owned screen TV"
Cons: "The departure was delayed. And is unbelievable you are charging baggage"
Pros: "Staff was helpful. Trip was on time"
Cons: "I wish the aircraft was able to show movies."
Cons: "Gogo inflight entertainment"
Pros: "Efficiency and price"
Pros: "todo me gusto"
Pros: "It was last minute booking, I was balky for the price and the overall experience was comfortable."
Cons: "They forgot to get my coffee but it's nothing major plus we were about to land in 30 mins or so"
Pros: "Everything was on time"
Pros: "Excelente la atención y los servicios prestados por la tripulación"
Cons: "THE LAST TRIPS I HAVE HAD WIT AA HAVE ALL BEEN LATE."
Pros: "boarding was in time, and comfort."
Cons: "comfort was very good"
Cons: "Boarding, food"
Cons: "Too cold!!"
Cons: "Food choices are pretzels or crackers."
Cons: "The service was terrible, 4 hour traveling and not food."
Pros: "On time."
Cons: "Separated from luggage"
Cons: "Boarded an hour late"
Pros: "Confortable and entairtement"
Cons: "The food"
Cons: "No refreshments"
Cons: "Horrible disorganization at boarding. Board from back to front for goodness sake...its common sense."
Pros: "Everything was fine except what I didn't like."
Cons: "Damaged Luggage"
Pros: "Having arrival and departing gates close in proximity were helpful. The color coded terminals was easy to determine where to go."
Airlines flying from Florida to Pernambuco have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Florida to Pernambuco
Masks required on board, masks provided on flights from Florida to Pernambuco
Social distancing seating
Middle seats unavailable to book on flights from Florida to Pernambuco
Testing for antibodies, testing for symptoms for flights from Florida to Pernambuco
Waiving of change fees. Search flexible flights from Florida to Pernambuco